WO2018038204A1

WO2018038204A1 - Money processing device

Info

Publication number: WO2018038204A1
Application number: PCT/JP2017/030313
Authority: WO
Inventors: 秀輝卯城
Original assignee: グローリー株式会社
Priority date: 2016-08-25
Filing date: 2017-08-24
Publication date: 2018-03-01

Abstract

In order to determine an operator who is permitted to perform an error release operation when an error has occurred in a money processing device (1, 2, 3), the money processing device (1, 2, 3) for identifying and counting a banknote and/or a coin and storing the banknote and/or the coin in a storage part, is configured to include: a detection sensor (90) that detects money in the device; an error detection unit (101) that detects occurrence of an error through the detection sensor (90); an error determination unit (101) that, when the error detection unit (101) detects occurrence of an error, determines who can release the detected error among a plurality of authorized persons, on the basis of a device operation that was performed for money processing prior to the occurrence of the error; and an error notification unit (103) that notifies the result of determination by the error determination unit (102).

Description

Money handling equipment

The present invention relates to a money handling apparatus that stores money that has been identified and counted in the apparatus.

Conventionally, a money handling apparatus that identifies and counts the authenticity of banknotes and coins, denominations, etc., and stores them in the apparatus has been used. For example, if money is jammed in the transport path for transporting money while money is being processed, an error occurs and the operation of the money processing apparatus stops. A user of the money handling apparatus performs an operation of canceling the error by, for example, removing money jammed in the conveyance path and restoring the money handling apparatus.

For example, Patent Document 1 discloses an apparatus that guides a user to a recovery procedure so that a banknote taken out from the apparatus is not erroneously processed when an error is canceled. Since the user only needs to perform the work according to the guidance by the apparatus, the restoration work can be easily advanced.

JP2015-64669A

However, even if the above-described conventional technology is used, there are cases where it takes time to perform the recovery work. For example, there are cases where the ownership of money is transferred from the store to a police company or a bank while depositing the money in the money processing device used in the store and storing it in the device. With such a device, if residual money is detected and an error state occurs, the store employee cannot cancel the error, and it is necessary to call an employee of the police company etc. to have the error cleared . If the store has ownership of the residual currency that caused the error, the store employee may be able to remove the error, but the store employee cannot confirm the ownership of the residual currency, so the store employee is an employee of the police company. Etc. and called for error cancellation.

The present invention has been made to solve the above-described problems caused by the prior art, and an object of the present invention is to provide a money handling apparatus that determines an operator who can perform an error canceling operation when an error occurs.

In order to solve the above-described problems and achieve the object, the present invention is a money handling apparatus that discriminates and counts at least one of banknotes and coins and stores them in a storage unit, and detects the money in the apparatus. A detection sensor that detects the occurrence of an error by the detection sensor, and when the error detection unit detects the occurrence of an error, based on the apparatus operation relating to the processing of money performed before the occurrence of the error And an error determination unit that determines whether the error is an error that can be canceled by any one of a plurality of authority, and an error notification unit that notifies a determination result by the error determination unit. And

Further, the present invention is the above invention, wherein the plurality of authorized persons includes an authorized person who belongs to a store where the money handling apparatus is installed and an ownership right of money stored in the storage unit that does not belong to the store. And an authorized person outside the store.

Also, in the present invention, in the above invention, immediately after the start of the second money process started after the completion of the first money process, the error detection unit detects the error due to the remaining money in the apparatus, The error determination unit performs error determination based on the device operation performed in the first money processing.

Further, in the present invention according to the above-mentioned invention, the error determination unit is an error that can be canceled by an authorized person belonging to the store when the store has ownership of the remaining money. It is characterized by determining.

Further, the present invention is the above invention, wherein the depositing unit for feeding money into the apparatus, the identifying unit for identifying the money that the depositing unit has fed into the apparatus, and the temporary storage for temporarily storing the money identified by the identifying unit. A first unit having a holding unit; and a second unit having the storage unit storing the money temporarily stored in the temporary storage unit, wherein the error detection unit detects an error due to the remaining money in the first unit. If detected, the error determination unit determines that the error is an error that can be canceled by an authorized person belonging to the store if the device operation is an operation performed only in the first unit. If the device operation is an operation of storing money in the storage unit of the second unit, the error is determined to be an error that cannot be canceled by an authorized person belonging to the store.

Further, the present invention is the above invention, wherein the authority outside the store has the ownership of money in the second unit, and the ownership of money between the store and the authority outside the store at a predetermined timing. When the error detection unit detects an error due to a remaining banknote in the first unit, the error determination unit operates to process the money owned by the store. If it is determined that the error is an error that can be canceled by an authorized person belonging to the store, and the apparatus operation is an operation for processing money owned by an authorized person outside the store, the error is It is determined that the authorized person belonging to the store is an error that cannot be canceled.

Further, the present invention is the above invention, wherein the error detection is performed immediately after the start of the money processing that is started next after completing the deposit processing for depositing money owned by the store using the temporary holding unit. When the unit detects an error due to the remaining banknote in the temporary storage unit, the error determination unit can cancel the error by an authorized person belonging to the store if the device operation is an operation related to the cancellation of the deposit process. If the device operation is an operation for storing the money to be deposited into the storage unit, the error is determined to be an error that an authorized person belonging to the store cannot cancel. It is characterized by doing.

Further, in the present invention according to the above-mentioned invention, the first unit includes a dispensing unit for discharging the money paid out from the storage unit to the outside of the device, and a forgotten withdrawal money from the dispensing unit. And a forgetting box to be taken in and collected, and completed the withdrawal process of paying out the money owned by the authorized person outside the store from the storage unit and discharging it to the withdrawal unit. If the error detection unit detects an error due to a remaining banknote in the first unit immediately after the start of money processing, the error determination unit is configured so that the device operation uses the money to be withdrawn in the withdrawal process. If it is a take-in operation to be taken into the forgetting box from the department, the error is determined to be an error that can be released by an authorized person belonging to the store, and if the device operation is not the take-in operation, the error Is located in the store Wherein the authority to is determined to be an error which can not be released.

According to the present invention, when an error occurs in the money handling apparatus and the money handling cannot be executed, it is automatically determined whether or not the store employee can perform the work of canceling the error and restoring the money handling. Determined. As a result, an error that can be dealt with by the store employee can be restored by the store employee in a short time.

FIG. 1 is a schematic cross-sectional view showing the configuration of the banknote handling apparatus according to the present embodiment. FIG. 2 is a block diagram illustrating a schematic functional configuration of the banknote handling apparatus. FIG. 3 is a schematic diagram for explaining an example of banknote processing performed in the banknote processing apparatus. FIG. 4 is a diagram illustrating an example of error determination conditions. FIG. 5 is a schematic cross-sectional view showing another configuration example of the banknote handling apparatus. FIG. 6 is a schematic cross-sectional view showing still another configuration example of the banknote handling apparatus. FIG. 7 is a diagram illustrating another example of the error determination condition.

Hereinafter, a money handling apparatus according to the present invention will be described in detail with reference to the accompanying drawings. The money handling apparatus treats at least one of banknotes and coins. Since the banknote processing and the coin processing are performed in the same manner, in this embodiment, a case where a banknote is processed by the banknote processing apparatus will be described as an example.

First, an outline of a banknote processing apparatus (money processing apparatus) according to the present embodiment will be described. The banknote handling apparatus is composed of a plurality of units. At the time of banknote processing, banknotes transported through a transport path in the apparatus go back and forth between a plurality of units according to the processing content. The banknote handling apparatus includes units that store banknotes of different owners. Specifically, the banknote handling apparatus installed in the store processes banknotes owned by the store, but the banknotes stored in the storage unit in the lower unit are owners other than stores such as police companies, banks, etc. Is a banknote with ownership. In the apparatus, if it is detected that a bill that should not be left remains, or if a bill remaining after being jammed in the transport path is detected, an error state occurs and bill processing cannot be executed. If an error occurs due to the remaining banknote, the banknote processing device can cancel the error from the operation details performed before the error occurred, or the store employee cannot cancel the error, and the employee of the police company cannot cancel the error. To determine if it is necessary to call the person etc. In other words, it is an error that can be canceled by any authorized person among multiple authorized persons who may have the authority to cancel errors, such as authorized persons belonging to stores, authorized persons outside stores belonging to police companies or banks Determine whether. For example, if the ownership of the remaining banknote is in the store, the store employee becomes the authority, and if the ownership of the residual banknote is in the police company, the employee of the police company becomes the authority. Specifically, for example, the banknote ownership may be transferred from the store to the police company at a predetermined timing while depositing banknotes in the storage unit of the lower unit by executing deposit processing. In this case, if an error due to the remaining banknote occurs immediately after the deposit process, the banknote processing apparatus is an error that can be canceled by the store employee if the apparatus operation immediately before the error occurs is an operation for processing banknotes owned by the store. Judge that there is. On the other hand, if the device operation immediately before the occurrence of the error is an operation for processing banknotes owned by the police company, the banknote processing apparatus is an error that the store employee cannot handle and cannot be canceled unless it is an employee of the police company. Is determined. Since the banknote handling apparatus notifies the determination result to the store employee, the store employee can immediately cancel the error if the store employee can cancel the error. Since it is not necessary to wait until the employee of the police company arrives, the apparatus can be restored in a short time.

Next, the function and configuration of the banknote handling apparatus will be described with reference to FIGS. FIG. 1 is a schematic cross-sectional view showing the configuration of the banknote handling apparatus 1 according to the present embodiment. FIG. 2 is a block diagram illustrating a schematic functional configuration of the banknote handling apparatus 1. FIG. 3 is a schematic diagram for explaining an example of banknote processing performed in the banknote processing apparatus. FIG. 3A shows banknote processing performed using only the upper unit 11, and FIG. 3B shows banknote processing performed using the upper unit 11 and the lower unit 12.

The banknote handling apparatus 1 is installed in the store. The banknote handling apparatus 1 is used for a store employee to process banknotes owned by the store (hereinafter referred to as “store banknotes”). As shown in FIG. 1, the banknote handling apparatus 1 includes an upper unit 11 and a lower unit 12. The upper unit 11 is provided with a depositing unit 20, a transport unit 30, an identification unit 40, a rejection unit 50 and a temporary storage unit 60. The lower unit 12 is provided with a collection cassette 80. Between the temporary storage unit 60 of the upper unit 11 and the recovery cassette 80 of the lower unit 12, a banknote storage mechanism 70 for storing the banknotes stored in the temporary storage unit 60 in the recovery cassette 80 is provided.

The collection cassette 80 functions as a storage unit for storing banknotes, and the banknotes are stored in the recovery cassette 80 when a depositing process for depositing banknotes in a store is executed. The collection cassette 80 is provided so as to be detachable from the banknote handling apparatus 1. By opening the front door of the lower unit 12 and removing the collection cassette 80, the collection cassette 80 can be collected with the banknotes stored inside.

The upper unit 11 is managed in the store, and the lower unit 12 is managed by a police company that collects the collection cassette 80. The ownership of the banknote in the collection cassette 80 is in the police company. When a store employee executes deposit processing with the banknote processing apparatus 1 and deposits banknotes in the store, the banknotes are stored in the collection cassette 80 and owned by the police company (hereinafter referred to as “banknotes of the police company”). ). The security company removes the collection cassette 80 in which banknotes are stored from the banknote processing apparatus 1 and attaches an empty collection cassette 80 instead. The security company carries the collection cassette 80 collected from the store to a predetermined place such as a base called a cash center or a bank for processing.

As shown in FIG. 2, the banknote processing apparatus 1 includes a banknote detection sensor 90, a control unit 100, a storage unit 110, and an operation display unit 120 in addition to the components shown in FIG. The storage unit 110 is composed of, for example, a nonvolatile semiconductor memory. The storage unit 110 stores information necessary for determining the error type as an error determination condition 111. Details of the error determination condition 111 will be described later. The storage unit 110 is also used for storing various programs and data necessary for the operation of the control unit 100. The operation display unit 120 is composed of, for example, a touch panel type liquid crystal display device. The operation display unit 120 functions as an operation unit that receives an instruction operation related to banknote processing and an input operation of various information. The operation display unit 120 also functions as a display unit that outputs and displays information related to banknote processing on the screen.

The banknote detection sensors 90 are provided at a plurality of locations in the banknote processing apparatus 1. The banknote detection sensor 90 includes, for example, a light projecting unit and a light receiving unit that project and receive detection light, and is used to detect a banknote that causes an error. For example, the banknote detection sensor 90 provided in the temporary storage unit 60 detects the presence or absence of banknotes in the temporary storage unit 60. When a bill that should not exist remains in the temporary holding unit 60 that should be empty, the bill detection sensor 90 detects the remaining bill. The banknote detection sensor 90 provided in the multiple places of the conveyance path where the conveyance part 30 conveys a banknote detects the presence or absence of a banknote in a conveyance path. When there is a banknote remaining stuck in the transport path, the banknote detection sensor 90 detects the remaining banknote.

The control unit 100 includes an error detection unit 101, an error determination unit 102, and an error notification unit 103. The error detection unit 101 detects the occurrence of an error using the banknote detection sensor 90 provided in each part in the banknote processing apparatus 1.

The error determination unit 102 determines the error type of the error detected by the error detection unit 101. Specifically, it is determined whether the error is a store error or a warning error. The store error is an error in which the store employee is authorized to cancel the error. The store error can be canceled by the store employee without calling the police company. A police error is an error in which an employee of the police company is authorized to cancel the error. A police error cannot be dealt with at a store, and it is necessary to call an employee of a police company to cancel it.

The error notification unit 103 displays the determination result by the error determination unit 102 on the screen of the operation display unit 120 and notifies the error. The store employee confirms the screen display, and if the store error occurs, the store employee performs an operation to cancel the error in the store and restore the banknote processing apparatus 1, and if it is a police error, the call company is called to cancel and recover the error. You can request work.

Next, banknote processing performed in the banknote processing apparatus 1 will be described. The banknote processing apparatus 1 can perform various banknote processing such as counting processing, batch processing, deposit processing, and outside processing. Since the structure of the banknote processing apparatus 1 and the banknote processing executed by the banknote processing apparatus 1 are known as conventional techniques, the details thereof will be omitted, but the outline of each process will be described.

The counting process is a process of counting the number and amount of banknotes received at the depositing unit 20 and returning them from the temporary holding unit 60. The counting process is performed using only the upper unit 11. In the counting process, the banknote process proceeds as shown by the arrow in FIG.

Specifically, the store employee inserts the banknote 130 to be counted into the depositing unit 20 and operates the operation display unit 120 to start the counting process. The banknotes 130 of the depositing unit 20 are fed into the apparatus one by one and conveyed along the conveyance path by the conveyance unit 30. The identification unit 40 identifies the denomination, authenticity, and the like of each banknote transported by the transport unit 30 and counts the number of banknotes of each denomination. A bill that cannot be identified by the identification unit 40, a bill that is identified as not a true bill, and the like are conveyed to the reject unit 50 as a reject bill 131. The reject unit 50 has an opening so that the accumulated reject banknote 131 can be pulled out of the apparatus from the opening. The banknotes for which the identification unit 40 has identified the denomination as a true banknote and counted the number of sheets are branched by a branching unit provided in front of the rejecting unit 50 and conveyed to the temporary storage unit 60. In the temporary storage unit 60, the counted banknotes are temporarily stored. A shutter is provided on the front side of the temporary holding unit 60. This shutter is automatically opened when it is necessary to remove the banknote stored in the temporary storage unit 60. When the counting and counting of the banknotes 130 inserted into the depositing unit 20 is completed, information such as the denomination, the number of denominations and the total amount of the banknotes 130 is displayed on the screen of the operation display unit 120, and the shutter of the temporary storage unit 60. Opens. The store employee confirms the counting result of the banknote 130, removes the banknote 132 from the temporary storage unit 60, and ends the counting process. When the banknote 132 is extracted, the shutter of the temporary storage unit 60 is automatically closed.

The batch process is a process in which the banknotes received at the depositing unit 20 are divided into a predetermined number (for example, 100, hereinafter referred to as “batch number”) and returned from the temporary holding unit 60. Similar to the counting process, the batch process is performed using only the upper unit 11. In the batch process, the banknote process proceeds as shown by the arrow in FIG.

Specifically, when a store employee inserts the banknote 130 into the depositing unit 20 and operates the operation display unit 120 to start batch processing, the banknotes 130 in the depositing unit 20 are sequentially fed into the apparatus one by one. The banknotes fed out into the apparatus are transported by the transport unit 30, identified and counted by the identifying unit 40, and then stored in the temporary storage unit 60. When the number of banknotes stored in the temporary storage unit 60 reaches the number of batches, storage of banknotes in the temporary storage unit 60 is interrupted, and the shutter of the temporary storage unit 60 is opened. When the store employee pulls out a predetermined number of banknotes 132 from the temporary storage unit 60, the shutter of the temporary storage unit 60 is closed, and the storage of the banknotes in the temporarily stored unit 60 is resumed. When the number of banknotes stored in the temporary storage unit 60 reaches the number of batches, storage of banknotes is interrupted again, and the shutter of the temporary storage unit 60 is opened. In this way, the banknote 130 of the depositing unit 20 is fed into the apparatus and stored in the temporary storage unit 60 by the number of batches, whereby the banknote 130 can be divided into banknotes 132 by the number of batches.

The depositing process is a process of identifying and counting banknotes received at the depositing unit 20 and storing them in the collection cassette 80 in the lower unit 12. The deposited banknotes stored in the recovery cassette 80 become banknotes of the police company and are collected by the police company. In the deposit process, the banknote process proceeds as shown by the arrow in FIG.

Specifically, the store employee inserts the deposited banknote 140 into the depositing unit 20 and operates the operation display unit 120 to start the depositing process. The deposited banknotes 140 of the depositing unit 20 are fed into the apparatus one by one, conveyed by the conveying unit 30, and identified and counted by the identifying unit 40. The reject banknote 141 is conveyed to the reject unit 50, and the banknotes counted by identifying the denomination as a true banknote are conveyed to the temporary storage unit 60. When the identification counting of all the deposited banknotes 140 is completed, the denomination, the number of denominations, the total amount, etc. of the deposited banknotes 140 are displayed on the screen of the operation display unit 120.

When a store employee who has confirmed the information on the screen operates the operation display unit 120 and performs an operation to confirm the deposit process, the bill storage mechanism 70 moves the bottom surface of the temporary storage unit 60 and the top surface of the collection cassette 80. open. As a result, the banknote 142 stored in the temporary storage unit 60 falls and is stored in the collection cassette 80. The deposit process is confirmed when the store employee performs an operation for confirming the deposit on the operation display unit 120. When the deposit process is confirmed, the ownership of the banknote 142 is transferred from the store to the police company, and the banknote 142 is stored in the collection cassette 80 of the lower unit 12 managed by the police company.

The outside processing is processing for storing a valuable medium other than money, such as a check, in the collection cassette 80 in the lower unit 12. When the store employee operates the operation display unit 120 to start the outside processing, the shutter of the temporary holding unit 60 opens. For example, when a store employee puts a check in the temporary holding unit 60 and performs an operation to instruct storing of the check on the operation display unit 120, the shutter of the temporary holding unit 60 is closed. After the shutter is closed, the bill storage mechanism 70 opens the bottom surface of the temporary storage unit 60 and the top surface of the collection cassette 80, drops the check of the temporary storage unit 60, and stores it in the recovery cassette 80 in the lower unit 12. When the store employee performs an instruction operation on the operation display unit 120 to store a check or the like that has been inserted into the temporary holding unit 60 in the collection cassette 80, the ownership of the check is transferred from the store to the police company, and the check is The unit 12 is accommodated in a collection cassette 80.

Thus, in the banknote processing performed by the banknote processing apparatus 1, processing performed using only the upper unit 11 such as counting processing and batch processing, and upper unit such as deposit processing and outside processing. 11 and the processing performed using both of the lower units 12. In the process performed only by the upper unit 11, the banknotes of the processed store are returned to the store as they are. On the other hand, in the process performed using the upper unit 11 and the lower unit 12, the ownership of valuable media other than banknotes or money is transferred from the store to the police company at a predetermined timing during the process.

Next, the error type determination process performed in the banknote processing apparatus 1 will be described. An error determination condition 111 is stored in the storage unit 110 in advance. The error determination condition 111 is information for determining the error type of the error detected by the banknote processing apparatus 1. FIG. 4 is a diagram illustrating an example of the error determination condition 111. The banknote handling apparatus 1 determines the error type by referring to the error determination condition 111 based on the detected contents when the error occurs and the operation contents of the banknote handling apparatus 1 performed immediately before the error occurs.

For example, when the banknote processing apparatus 1 completes the counting process and then starts the next banknote process, if a banknote remains in the temporary storage unit 60, the banknote detection sensor 90 detects the remaining banknote. In the banknote processing started after the completion of the counting process, the banknotes in the depositing unit 20 have not yet been fed into the apparatus, and the remaining banknotes in the temporary storage unit 60 may have been left in error during the last banknote processing. is there. If there is a residual banknote that should not be in the apparatus, the banknote processing apparatus 1 cannot execute the banknote processing, and the error detection unit 101 detects the presence of the residual banknote as an error.

The error determination unit 102 monitors the operation of the banknote processing apparatus 1. The error determination unit 102 records and manages at least the operation content of the banknote processing apparatus 1 performed last in the storage unit 110. The content recorded in the storage unit 110 is maintained even when the power of the banknote processing apparatus 1 is turned off. When the error detection unit 101 detects the occurrence of an error, the error determination unit 102 confirms the operation of the banknote processing apparatus 1 immediately before the error occurs. If an error occurs immediately after the banknote processing is started after completing the counting process, the error determination unit 102 opens the shutter of the temporary holding unit 60 in the counting process, and the temporary holding unit It recognizes that it was the operation | movement which returned 60 banknotes to a store employee.

Since the error detection content is the remaining banknote of the temporary holding unit 60, and the apparatus operation immediately before the error occurs is the operation of returning the banknote of the temporary holding unit 60, the error determination unit 102 is based on the error determination condition 111 shown in FIG. The detected error is determined to be a store error.

The banknote process is started after the batch process is completed or after the deposit process is canceled, and immediately after the start, an error due to the remaining banknote in the temporary storage unit 60 occurs. Since it is the operation | movement which returns a banknote, the error determination part 102 determines with it being a store error.

On the other hand, immediately after starting the next banknote process after completing the deposit process without canceling, if an error due to the remaining banknote in the temporary storage unit 60 occurs, the operation performed immediately before in the banknote processing apparatus 1 is: This is an operation of storing the banknotes in the temporary holding unit 60 in the collection cassette 80 after the payment process is confirmed. Since the detected error content is the remaining banknote in the temporary holding unit 60 and the apparatus operation immediately before the error occurs is an operation of storing the banknote in the temporary holding unit 60 in the collection cassette 80, the error determination unit 102 performs error determination shown in FIG. Based on the condition 111, it is determined that the detected error is a warning error.

Similarly, when banknote processing is started after the outside processing is completed and an error due to the remaining banknote in the temporary storage unit 60 occurs immediately after the start, the immediately preceding device operation collects the banknote in the temporary storage unit 60. Since it is an operation stored in 80, the error determination unit 102 determines that there is a warning error.

When the banknote detection sensor 90 provided in the transport path detects a remaining banknote remaining in the transport path, the banknote processing device 1 cannot continue banknote processing. For this reason, the error detection part 101 detects the presence of the residual banknote of a conveyance path as an error. Even when an error due to a remaining banknote in the conveyance path occurs, the error determination unit 102 determines the error type based on the error determination condition 111.

For example, the error detection unit 101 detects an error due to a remaining banknote in the conveyance path during the execution of the bill processing of any of counting processing, batch processing, and deposit processing, and the operation immediately before this error is performed by the deposit unit 20. It is assumed that the bill is recognized by the identification unit 40 and stored in the temporary storage unit 60 or the rejection unit 50. In this case, since the error detection content is the conveyance path remaining banknote, and the apparatus operation immediately before the occurrence of the error is the operation of storing the banknote in the reject unit 50 or the temporary storage unit 60 during the banknote processing, the error determination unit 102 is shown in FIG. The detected error is determined to be a store error based on the error determination condition 111 shown in FIG.

If an error due to the remaining banknotes in the transport path occurs immediately after starting the next banknote processing after completing the counting process, the immediately preceding operation is to open the shutter of the temporary holding section 60 in the counting process, This is an operation to return 60 banknotes to the store employee. In this case, since the error detection content is the conveyance path remaining banknote, and the apparatus operation immediately before the error occurs is the operation of returning the banknote of the temporary holding unit 60, the error determination unit 102 is based on the error determination condition 111 illustrated in FIG. The detected error is determined to be a store error.

The banknote processing is started after completing the batch processing or after canceling the deposit processing, and immediately after the start, even if an error due to the remaining banknotes in the transport path occurs, the immediately preceding device operation is performed by the banknote of the temporary storage unit 60. Since it is an operation to return, the error determination unit 102 determines that it is a store error.

On the other hand, immediately after starting the next banknote process after completing the deposit process without canceling, if an error due to a remaining banknote in the transport path occurs, the operation performed immediately before in the banknote processing apparatus 1 is the deposit process. This is an operation for storing the banknotes of the temporary holding unit 60 in the collection cassette 80 after the confirmation. In this case, since the error detection content is the conveyance path remaining banknote, and the apparatus operation immediately before the error occurs is the operation of storing the banknote of the temporary holding unit 60 in the collection cassette 80, the error determination unit 102 performs the error determination shown in FIG. Based on the condition 111, it is determined that the detected error is a warning error.

Similarly, when banknote processing is started after the outside processing is completed and an error due to a remaining banknote in the conveyance path occurs immediately after the start, the immediately preceding apparatus operation causes the banknote of the temporary storage unit 60 to be collected into the collection cassette 80. Since it is a storing operation, the error determination unit 102 determines that there is a warning error. In addition, the generation | occurrence | production position of the residual banknote determined to be an error is not limited to a conveyance path or the temporary storage part 60 mentioned above, The deposit part 20, the rejection part 50, the temporary storage part 60, and the collection cassette 80 are included. Other positions in the banknote handling apparatus 1 such as a space between them may be included.

Thus, when the determination result by the error determination unit 102 is obtained, the error notification unit 103 executes a notification process based on the determination result. When the determination result that it is a store error is obtained, the error notification unit 103 is information indicating that a store error has occurred in the banknote processing device 1 and banknote processing cannot be performed, and an error that can be canceled at the store. Therefore, the store employee displays on the screen of the operation display unit 120 information instructing to start the work of canceling the error and restoring the apparatus. Further, the error notification unit 103 displays on the screen information indicating the position of the remaining banknote in the apparatus, information instructing to remove the remaining banknote, and information indicating work content necessary for this. The store employee can work according to the information displayed on the screen and remove the remaining banknotes from the apparatus. When the error is canceled and the apparatus is restored, the banknote processing apparatus 1 can execute the banknote processing.

On the other hand, when the determination result that it is a warning error is obtained, the error notification unit 103 cancels the error at the store with information indicating that a warning error has occurred in the banknote processing apparatus 1 and banknote processing cannot be performed. Since it is not possible, information for instructing to call a police company is displayed on the screen of the operation display unit 120. The store employee calls the security company according to the information displayed on the screen, and requests error cancellation and device restoration. When the employee of the security company arriving at the store removes the remaining banknotes in the apparatus, cancels the error, and restores the apparatus, the banknote processing apparatus 1 can execute banknote processing.

Thus, in the banknote processing apparatus 1, when the error detection unit 101 detects an error, the error determination unit 102 determines the error type based on the operation performed in the banknote processing apparatus 1 immediately before the error occurs. If there is a possibility that the remaining banknote causing the error is a banknote of a police company, the error determination unit 102 determines that it is a police error. On the other hand, if it is clear that the remaining banknote causing the error is a banknote in the store, the error determination unit 102 determines that it is a store error. If it is a store error, the store employee can remove the residual banknote that caused the error from the banknote processing apparatus 1 and cancel the error. Thereby, the banknote processing apparatus 1 can be restored in a short time.

Even in a bill processing apparatus having a configuration different from that shown in FIG. 1, it is possible to execute a process for determining an error type. Hereinafter, the process which determines an error classification with the banknote processing apparatus which has a structure different from FIG. 1 is demonstrated.

FIG. 5 is a schematic cross-sectional view showing another configuration example of the banknote handling apparatus. The banknote processing apparatus 2 shown in FIG. 5 includes an upper unit 211 and a lower unit 212. The banknote handling apparatus 2 includes the banknote detection sensor 90, the control unit 100, the storage unit 110, and the operation display unit 120 shown in FIG. 2 in addition to the configuration shown in FIG. is doing.

The upper unit 211 is provided with a deposit unit 220, a transport unit 230, an identification unit 240, a temporary storage unit 260, and a forgetting box 290. The lower unit 212 is provided with eight storage and feeding sections 270 (270a to 270h) and a recovery cassette 280. The depositing unit 220, the identification unit 240, the temporary holding unit 260, and the collection cassette 280 have the same functions as the depositing unit 20, the identification unit 40, the temporary holding unit 60, and the collection cassette 80 shown in FIG.

The transport unit 230 transports bills between the upper unit 211 and the lower unit 212. The withdrawal unit 250 discharges the withdrawal banknote when the banknote processing apparatus 2 executes the withdrawal process. The storage and feeding unit 270 (270a to 270h) functions as a storage unit that stores deposited banknotes during deposit processing. In addition, the storage and feeding unit 270 functions as a feeding unit that feeds out banknotes stored therein to the transport path as withdrawal banknotes during the withdrawal process. The denominations of banknotes stored in the storage and feeding sections 270a to 270h can be set, and the banknotes can be stored in the storage and feeding sections 270 by denomination. The forgetting box 290 is used when a store employee forgets to leave the banknote of the withdrawal unit 250 and leaves it, and takes the banknote from the withdrawal unit 250 into the apparatus for storage and storage.

For example, the banknote handling apparatus 2 is installed in a store of a financial institution such as a bank. Similar to the banknote handling apparatus 1 shown in FIG. 1, the upper unit 211 is managed at a store, and the lower unit 212 is managed by a police company. In banknote processing in which banknotes in a store are processed by the upper unit 211 and stored in the storage and feeding unit 270 or the recovery cassette 280 of the lower unit 212, ownership of the banknotes is transferred from the store to the police company at a predetermined timing.

The banknote handling apparatus 2 can execute a withdrawal process for withdrawing the banknotes stored in the storage and feeding section 270 of the lower unit 212 from the withdrawal section 250. The banknotes stored in the lower unit 212 are banknotes of the police company, but at the time of withdrawal processing, ownership of the banknotes is transferred from the police company to the store at a predetermined timing. When discharged to the withdrawal unit 250, the owner of the withdrawal banknote is a store.

The lower unit 212 is a safe and is usually locked. The collection cassette 280 is provided in the safe so as to be detachable from the banknote handling apparatus 2. The employee of the security company unlocks the lower unit 212, opens the safe door, removes the collection cassette 280 containing the banknotes from the apparatus, and collects it.

The banknote processing apparatus 2 can perform various banknote processes such as a classification counting process, a deposit process, a withdrawal process, a collection process, and a replenishment process. Since the configuration of the banknote processing device 2 and the banknote processing executed by the banknote processing device 2 are known as conventional techniques, the details thereof will be omitted, but the outline of each processing will be described.

The classification counting process is a process of classifying and counting the banknotes of the store that the store employee has inserted into the depositing unit 220 according to the type and returning it. The classification counting process is performed using only the upper unit 211. Specifically, banknotes received by the depositing unit 220 are taken into the apparatus one by one, conveyed by the conveyance unit 230, identified by the identification unit 240, and counted by type. The first type banknote is conveyed to the withdrawal unit 250, and the second type banknote is stored in the temporary storage unit 260. After all the banknotes in the depositing unit 220 are identified and counted, when the store employee extracts the first type of banknotes accumulated in the withdrawal unit 250 and performs a predetermined operation on the operation display unit 120, it is stored in the temporary storage unit 260. The banknotes that have been used are fed out to the transport path and returned from the withdrawal unit 250. The owner of the banknote processed by the classification counting process remains a store.

The deposit process is a process of identifying and counting the banknotes of the store inserted by the store employee into the depositing unit 220 and storing them in the storage and feeding unit 270 (270a to 270h) according to the denomination to make the banknote of the police company. The deposit process is performed using the upper unit 211 and the lower unit 212. Specifically, the deposited banknotes received by the depositing unit 220 are taken into the apparatus one by one, conveyed by the conveyance unit 230, identified and counted by the identification unit 240, and stored in the temporary storage unit 260. After all the deposited banknotes in the depositing unit 220 are identified and counted, the identification count result is displayed on the operation display unit 120. When the store employee confirms the identification count result and performs an operation of confirming the depositing process, the banknotes stored in the temporary holding unit 260 are fed out to the transport path and stored in the storing and feeding unit 270 by denomination. . When the store employee cancels the depositing process, the banknotes stored in the temporary holding unit 260 are fed out to the transport path and returned from the withdrawal unit 250. At the time of deposit processing, the ownership of banknotes is transferred from the store to the police company at the stage where the operation for confirming the deposit processing is performed. On the other hand, when the operation of canceling the deposit process is performed, the owner of the banknote remains the store.

The withdrawal process is a process of receiving banknotes from the storage and feeding unit 270 in which banknotes of the police company are stored in response to an instruction operation by a store employee, and discharging them to the withdrawal unit 250 as withdrawal banknotes. The withdrawal process is performed using the upper unit 211 and the lower unit 212. Specifically, when a store employee performs an operation of designating the denomination and the number of banknotes to be dispensed on the operation display unit 120, the banknotes are fed out from the storage and feeding unit 270 to the conveyance path. The banknotes fed out to the conveyance path are identified by the identification unit 240 and then conveyed to the withdrawal unit 250. At this time, the withdrawal reject banknote determined by the identification unit 240 that the denomination or the number of sheets cannot be identified due to a conveyance error such as skew feeding or double feeding is stored in the temporary storage unit 260. The withdrawal reject banknote is paid out from the temporary holding unit 260 after the withdrawal process is completed and stored in the original storage and feeding unit 270. At the time of the withdrawal process, for example, the ownership of the withdrawal bill is transferred from the police company to the store at the stage where the withdrawal bill is fed out from the storage feeding portion 270 to the withdrawal portion 250. In addition, the withdrawal process is finalized when all the withdrawal banknotes are discharged to the withdrawal unit 250.

The dispensing unit 250 is provided with a sensor that detects the presence or absence of banknotes. After all the banknotes are discharged to the withdrawal unit 250 during the withdrawal process, if banknotes remain in the withdrawal unit 250 even after a predetermined time has elapsed, the banknote processing device 2 allows the store employee to withdraw. It is determined that the banknote has been forgotten. When forgetting to withdraw the withdrawal banknote, the banknote handling apparatus 2 takes the banknote of the withdrawal unit 250 into the apparatus and stores it in the forgetting box 290 for storage. The process of collecting the withdrawal banknote of the withdrawal unit 250 in the forgetting box 290 is a process performed after the withdrawal process is confirmed. The owner of the banknotes collected from the withdrawal unit 250 to the forgetting box 290 remains a store.

The collection process is a process in which the police company collects banknotes from the banknote processing apparatus 2. The collection process is performed using the upper unit 211 and the lower unit 212. Specifically, banknotes to be collected are fed out from the storage and feeding unit 270 to the transport path, are identified and counted by the identifying unit 240, and are then stored in the collecting cassette 280. The employee of the security company removes the collection cassette 280 containing the collected banknotes from the apparatus and collects the banknotes together with the cassettes. At the time of the collection process, banknotes of the police company are paid out from the storage and feeding unit 270 and are stored in the recovery cassette 280 of the lower unit 212 via the upper unit 211, but the owner remains the police company.

For example, when it is set to store banknotes of a plurality of denominations in a denomination mixed state in one storing and feeding unit 270, the temporary storage unit 260 is used to collect banknotes of a predetermined denomination. Specifically, if the banknote fed out from the storage and feeding section 270 and identified by the identification section 240 is not a denomination banknote to be collected, the banknote is stored in the temporary storage section 260 and retracted. While banknotes not to be collected are retracted and stored in the temporary holding unit 260, only banknotes of denominations to be collected are stored in the recovery cassette 280. The banknotes retracted and stored in the temporary storage unit 260 are collected from the temporary storage unit 260 and returned to the original storage and delivery unit 270 after completion of the collection process.

The replenishment process is a process in which the security company attaches the collection cassette 280 storing the banknotes for replenishment to the banknote processing apparatus 2 and replenishes the storage and feeding unit 270. Specifically, the replenishment banknotes fed out from the collection cassette 280 are identified by the identification unit 240 and stored in the corresponding storage and feeding unit 270 according to the denomination by denomination. At this time, the banknote determined by the identification unit 240 to be unsuitable for replenishment is retracted and stored in the temporary storage unit 260. Similarly, even when the storing and feeding unit 270 serving as the transport destination of the banknote identified by the identifying unit 240 is full and cannot store the banknote, the banknote is retracted and stored in the temporary storage unit 260. The banknotes retracted and stored in the temporary holding unit 260 are fed out from the temporary holding unit 260 and returned to the original collection cassette 280 after completion of the replenishment process. During the replenishment process, the banknote owner remains the police company.

FIG. 6 is a schematic cross-sectional view showing still another configuration example of the banknote handling apparatus. In the banknote processing apparatus 3 shown in FIG. 6, the structure of the lower unit 312 is different from the banknote processing apparatus 2 shown in FIG. Specifically, the bill processing apparatus 2 shown in FIG. 5 has the entire lower unit 212 as a safe, whereas the lower unit 312 shown in FIG. 6 has only a portion 312b including the storage and feeding unit 370 as a safe. It has become. The portion 312a including the recovery cassette 380 is outside the safe, and the recovery cassette 380 can be attached and detached while the safe is locked. Moreover, although the banknote processing apparatus 3 shown in FIG. 6 and the banknote processing apparatus 2 shown in FIG. 5 differ in the number of storage feeding parts 270 and 370 and the shape of a conveyance path, the function of these components is the same. is there. Since the other configuration and the function of each part are the same as those of the banknote processing apparatus 2 shown in FIG. Also in the banknote processing apparatus 3 shown in FIG. 6, banknote processes such as a classification counting process, a deposit process, a withdrawal process, a collection process, and a replenishment process can be performed in the same manner as the banknote processing apparatus 2 shown in FIG. 5.

Also in the banknote processing apparatus 2 shown in FIG. 5 and the banknote processing apparatus 3 shown in FIG. 6, the error detection unit 101 is provided in the transport path, the

temporary storage units

260, 360, etc., similarly to the banknote processing apparatus 1 shown in FIG. 1. An error is detected by using the provided banknote detection sensor 90. Further, the error determination unit 102 determines an error type based on an error determination condition 111 prepared in advance in the storage unit 110. The error notification unit 103 displays the determination result by the error determination unit 102, an error canceling method, information on the restoration work of the apparatus, and the like on the screen of the operation display unit 120 for notification.

FIG. 7 is a diagram illustrating another example of the error determination condition 111. FIG. 7 shows an example of the error determination condition 111 set for the banknote processing apparatus 2 shown in FIG. 5 and the banknote processing apparatus 3 shown in FIG. Since the process performed by the banknote processing apparatus 2 shown in FIG. 5 and the process performed by the banknote processing apparatus 3 shown in FIG. 6 are the same when an error occurs, the banknote processing apparatus 2 shown in FIG. This will be specifically described.

In the banknote handling apparatus 2, when the error detection unit 101 detects a residual banknote that should not be in the temporary storage unit 260, and when it detects a residual banknote remaining in the transport path, the error determination unit 102 generates an error. Based on the operation of the banknote processing apparatus 2 immediately before, an error type is determined with reference to the error determination condition shown in FIG.

First, a case will be described in which an error due to the remaining banknote occurs in the upper unit 211 and a deposit process is performed immediately before the error occurs. If the depositing process 220 is in the middle of the depositing process and the banknote of the depositing unit 220 is identified and counted by the identifying unit 240 and stored in the temporary holding unit 260 immediately before the error occurs, the error determining unit 102 determines that the store error has occurred. It is determined that That is, if the operation immediately before the error is the operation before the deposit processing is confirmed, including the process of discharging the banknote identified as the reject banknote by the identification unit 240 to the withdrawal unit 250, the error determination unit 102 is a store error. Judge that there is.

Even when the deposit process is canceled and the operation of discharging the banknote of the temporary holding unit 260 to the withdrawal unit 250 and returning it immediately before the error occurs, the error determination unit 102 is in a store error. Judge that there is. That is, if the operation immediately before the error is an operation after the deposit process is canceled, the error determination unit 102 determines that the store error has occurred.

The process before the payment process is confirmed and the process after the payment process is canceled are performed using only the upper unit 211 for banknotes in the store. When an error due to the remaining banknote occurs in the upper unit 211, the owner of the remaining banknote is a store, and therefore the error determination unit 102 determines that it is a store error.

On the other hand, when the deposit processing is in a confirmed state, and immediately before the occurrence of the error, the deposit bill stored in the temporary storage unit 260 is fed out and stored in the corresponding storage feeding unit 270, the error determination unit 102 Is determined to be a warning error. In other words, if the operation immediately before the error is an operation after the payment process is confirmed, the error determination unit 102 determines that there is a warning error. After the payment process is confirmed, the ownership of the deposited banknote has been transferred from the store to the police company. Thereafter, when an error due to the remaining banknote occurs in the upper unit 211, the owner of the remaining banknote is a police company, so the error determination unit 102 determines that there is a warning error.

Next, a case where an error due to the remaining banknote has occurred in the upper unit 211 and a withdrawal process has been performed immediately before the error occurs will be described. If the withdrawal process is in a confirmed state and the operation of storing the banknotes of the withdrawal unit 250 in the forgetting box 290 is performed immediately before the error occurs, the error determination unit 102 determines that it is a store error. . That is, if the operation immediately before the error is an operation after the withdrawal process is confirmed, the error determination unit 102 determines that the store error has occurred. After the withdrawal process is confirmed, the ownership of the withdrawal bills discharged to the withdrawal unit 250 has been transferred from the police company to the store. After that, when an error due to the remaining banknote occurs in the upper unit 211, since the owner of the remaining banknote is a store, the error determination unit 102 determines that it is a store error.

On the other hand, in the state where the withdrawal process is in progress, and the operation of discharging the withdrawal banknotes fed out from the storage and feeding unit 270 to the withdrawal unit 250 immediately before the error occurs, the error determination unit 102 displays a warning error. It is determined that In other words, if the operation immediately before the error is an operation before the withdrawal process is confirmed, the error determination unit 102 determines that there is a warning error. Before the withdrawal process is confirmed, the ownership of the banknotes discharged to the withdrawal unit 250 is transferred from the police company to the store, but the ownership of the banknotes in the upper unit 211 is in the police company. In this state, when an error due to the remaining banknote occurs in the upper unit 211, the owner of the remaining banknote is a police company, so the error determination unit 102 determines that there is a police error.

Regarding the classification counting process, if the device operation immediately before the occurrence of the error is an operation during the classification counting process, the error determination unit 102 determines that there is a store error. In the classification counting process, only the upper unit 211 is used to process banknotes in the store without changing the ownership. When an error due to the remaining banknote occurs in the upper unit 211, the owner of the remaining banknote is a store, and therefore the error determination unit 102 determines that it is a store error.

Regarding the collection process, if the device operation immediately before the error occurs is an operation during the collection process, the error determination unit 102 determines that there is a warning error. Similarly, regarding the replenishment process, if the device operation immediately before the occurrence of the error is an operation during the replenishment process, the error determination unit 102 determines that there is a warning error. In the collection process and the replenishment process, banknotes owned by the police company are processed without changing the ownership. If an error due to the remaining banknote occurs in the upper unit 211, the error determination unit 102 determines that the error is due to a police error because the owner of the remaining banknote is a police company.

When the error determination unit 102 determines the error type in this way, as described above, the error notification unit 103 displays the error type and information necessary for canceling the error and restoring the apparatus on the operation display unit 120. To inform. If it is determined that there is a police error, the store employee calls the police company to request error cancellation and device recovery. On the other hand, if it is determined that the store error has occurred, the store employee himself performs error cancellation and recovery work.

In the present embodiment, an example in which the error type is determined based on processing immediately before the occurrence of an error has been described, but the determination method is not limited to this. For example, the error type may be determined based on the position where the remaining banknote that is the cause of the error is generated. Specifically, regardless of the operation of the device immediately before the occurrence of the error, all errors in which the remaining banknotes are generated in the upper unit of the banknote handling apparatus are determined as store errors, and all errors in which the remaining banknotes are generated in the lower unit are warning errors. It can also be set to determine.

Also, for example, when an error due to residual banknotes occurs in the banknote processing apparatus, based on both the apparatus operation in banknote processing performed immediately before the error and the position where the residual banknote that caused the error occurred, It can also be set to determine the error type. Specifically, for example, in the banknote processing apparatus 2 shown in FIG. 5, even if the operation immediately before the error is the operation before the withdrawal process is confirmed, the position where the remaining banknote is generated is the withdrawal unit 250 of the upper unit 211. If it is, it can be determined that it is a store error, and if it is other than the withdrawal unit 250, it can be set to determine that it is a warning error.

∙ Settings related to error type judgment conditions can be changed. As described above, it is possible to make a setting that associates an apparatus operation and an error type in banknote processing performed immediately before an error, or a setting that associates an error type with a position where a residual banknote that is the cause of an error has occurred. You can also It is also possible to make a setting that associates the operation of the apparatus in the banknote processing performed immediately before the error, the position where the remaining banknote that is the cause of the error occurs, and the error type. For example, a plurality of types of these settings are prepared in advance, and desired settings can be selected and used. It is also possible to change the setting contents or create a new one. Operations related to selection, change, creation, and the like of settings can be performed by an operation display unit of the banknote processing apparatus, a terminal connected to the banknote processing apparatus, or the like.

As described above, according to the banknote processing apparatus according to the present embodiment, when an error due to a remaining banknote occurs in the apparatus, the error type is determined based on the apparatus operation in the banknote processing performed immediately before the error. To do. If the banknote handling device can remove the remaining banknotes from the device, cancel the error, and restore the device at the store, it can be determined as a store error, and if it is necessary to request an error release and recovery work from the police company It is determined that there is a police error. If it is determined that the store error has occurred, the store employee can cancel the error and restore the device by himself / herself, so that the device can be restored in a shorter time than when calling a security company.

As described above, the money handling apparatus according to the present invention is useful for determining an operator who can perform an error canceling operation when an error occurs in the money handling apparatus.

1 to 3

Banknote processing apparatus

11, 211, 311

Upper unit

12, 212, 312

Lower unit

20, 220, 320

Depositing unit

30, 230, 330

Transport unit

40, 240, 340 Identification unit 50 Rejecting

unit

60, 260, 360 Temporary Reserving part 70

Banknote storage mechanism

80, 280, 380 Collection cassette 90 Banknote detection sensor 100 Control part 110 Storage part 120

Operation display part

250, 350 Withdrawal part 270, 370 Storage and feeding

part

290, 390 Forgetting box

Claims

A money handling device that identifies and counts at least one of banknotes and coins and stores the money in a storage unit,
A detection sensor for detecting money in the device;
An error detection unit for detecting the occurrence of an error by the detection sensor;
When the error detection unit detects the occurrence of an error, the error is an error that can be canceled by any authorized person among a plurality of authorized persons based on the device operation related to the processing of money performed before the occurrence of the error. An error determination unit for determining whether or not
An money notifying unit for notifying a determination result by the error determining unit.
The multiple authority includes an authority belonging to a store where the money handling apparatus is installed and an authority outside the store who does not belong to the store and has the ownership of money stored in the storage unit. The money handling apparatus according to claim 1.
If the error detection unit detects an error due to residual money in the apparatus immediately after the start of the second money process started after completing the first money process,
The money processing apparatus according to claim 1, wherein the error determination unit performs an error determination based on the operation of the apparatus performed in the first money processing.
The error determination unit, when the store has ownership of the residual money, determines that the error due to the residual money is an error that can be canceled by an authorized person belonging to the store. 3. The money handling apparatus according to 3.
A first unit having a depositing unit for delivering money into the apparatus, an identifying unit for identifying the money that the depositing unit has delivered into the apparatus, and a temporary storage unit for temporarily retaining the money identified by the identifying unit;
A second unit having the storage unit for storing the money temporarily stored in the temporary storage unit;
When the error detection unit detects an error due to residual money in the first unit,
The error determination unit
If the device operation is an operation performed only in the first unit, the error is determined to be an error that can be canceled by an authorized person belonging to the store,
2. The apparatus according to claim 1, wherein if the device operation is an operation of storing money in the storage unit of the second unit, the error is determined to be an error that cannot be canceled by an authorized person belonging to the store. 5. The money handling apparatus according to any one of 1 to 4.
An authorized person outside the store has ownership of the money in the second unit;
When a money process in which the ownership of money is transferred between the store and the authorized person outside the store at a predetermined timing is performed, and the error detection unit detects an error due to a remaining banknote in the first unit,
The error determination unit
If the device operation is an operation for processing money owned by the store, the error is determined to be an error that can be canceled by an authorized person belonging to the store,
6. The apparatus according to claim 5, wherein if the device operation is an operation for processing money owned by an authorized person outside the store, the error is determined as an error that cannot be canceled by an authorized person belonging to the store. The money handling apparatus described.
Immediately after the start of the money processing started after completing the deposit processing for depositing money owned by the store using the temporary storage unit, the error detection unit is a residual banknote in the temporary storage unit. If an error is detected by
The error determination unit
If the device operation is an operation related to the cancellation of the deposit process, it is determined that the error is an error that can be canceled by an authorized person belonging to the store,
The apparatus determines that the error is an error that cannot be canceled by an authorized person belonging to the store if the device operation is an operation of storing the deposit money to be stored in the storage unit. 6. The money handling apparatus according to 6.
The first unit is:
A withdrawal unit for discharging the money paid out from the storage unit to the outside of the device;
A forgetting box for collecting and collecting forgotten withdrawal money into the apparatus from the withdrawal unit;
Completing the withdrawal process of paying out the money owned by the authority outside the store from the storage part and discharging it to the withdrawal part, immediately after the start of the money process started next, the error detection part, When an error due to a remaining banknote in the first unit is detected,
The error determination unit
If the device operation is a take-in operation for taking out the withdrawal money of the withdrawal process from the withdrawal unit into the forgetting box, it is determined that the error is an error that can be canceled by an authorized person belonging to the store. And
7. The money handling apparatus according to claim 6, wherein if the apparatus operation is not the take-in operation, the error is determined to be an error that cannot be canceled by an authorized person belonging to the store.