JP2021068283A - Residence defect insurance inspection work support system - Google Patents

Abstract

To provide an inspection work support system that reduces burden of inspection work related to residence defect insurance.SOLUTION: An inspection work support system 10 includes a mobile terminal 12 owned by each inspector. An inspection work support unit 30 of the mobile terminal 12 includes: a property list function unit 32 that acquires and retains list information of properties to be inspected assigned to respective inspectors; a book data function unit 34 that acquires and retains book data related to respective properties to be inspected; an inspection report function unit 36 that transmits an inspection result input for each stepwise inspection of each inspection property to an external system 100; and a completion report function unit 38 that transmits an inspection completion report input for each property to be inspected to the external system 100. Accordingly, since all of acquisition and viewing of data necessary for inspection work, an input and a report of the inspection result, a completion report of an inspection can be performed via the mobile terminal 12, an amount of these work can be reduced and burden of the inspection work can be significantly reduced.SELECTED DRAWING: Figure 1

Description

The present invention relates to an inspection business support system for housing defect insurance.

With the enforcement of the Act on Ensuring the Performance of Specified Housing Defect Warranty Liability (Housing Defect Warranty Performance Law), as a measure to secure financial resources for contractors and residential land and building traders who have obtained permission from the construction industry to supply new housing. , Deposit of deposit or purchase of insurance is obligatory. The business of insurance corporations that handle housing defect liability insurance contracts and other insurance contracts related to housing defect liability (housing defect insurance) based on the same law includes inspection of new housing. The inspector who performs this inspection work actually goes to the site where the new house is being constructed to inspect it. By the way, insurance corporations carry out various businesses depending on the products they handle, and a system has been proposed to support some of such businesses (see, for example, Patent Document 1).

JP-A-2018-181055

Here, the inspector who performs the above-mentioned inspection work records the inspection result by hand at the site, takes a picture of the site with a digital camera, etc., and then returns to his / her own office to summarize the inspection result by a PC or the like. We are reporting to the insurance corporation. In other words, it was not possible to summarize and report the inspection results at the site, which delayed the report, which could lead to scandals such as omission of reports. In addition, since the inspector performed a plurality of inspections a day and summarized and reported all of them after returning to the office, the amount of work and the work time became a considerable load.
The present invention has been made in view of the above problems, and an object of the present invention is to reduce the burden of inspection work related to housing defect insurance.

(Aspect of the invention)
The following aspects of the invention exemplify the configurations of the present invention, and will be described separately in order to facilitate understanding of the various configurations of the present invention. Each term does not limit the technical scope of the present invention. Therefore, while taking into consideration the best mode for carrying out the invention, the technical elements of the present invention are also those in which some of the components of each section are replaced, deleted, or further other components are added. It can be included in the range.

(1) Supporting the inspection work performed by the inspector with the new house as the property to be inspected in cooperation with the external system that manages the information of the property to be inspected, related to the defect insurance for the detached house or the common new house. A communication unit that is possessed by each inspector and communicates with the external system, an input unit that receives input from the inspector, and a display unit that displays information to the inspector. A mobile terminal including a photographing unit that captures an image and an inspection business support unit that operates in response to an operation input from an inspector via the input unit and communicates with the external system via the communication unit. Including, the inspection business support unit acquires and holds the list information of the inspection target properties assigned to each inspector from the external system, and displays the property list function unit and the list on the display unit. For each property to be inspected included in the information, the book data related to the property to be inspected is acquired from the external system and held, and is included in the book data function unit to be displayed on the display unit and the list information. The inspection report function unit that sends the inspection result input from the inspector to the external system for each at least one stepwise inspection set for each of the properties to be inspected, and the inspection target included in the list information. For each property, the completion report function unit that transmits the inspection completion report input from the inspector to the external system after the completion of all the stepwise inspections set for the property to be inspected is included. The inspection business support unit is an inspection business support system for housing defect insurance that deletes all information related to the property to be inspected to which the inspection completion report has been sent by the completion report function unit from the mobile terminal.

The inspection work support system for housing defect insurance described in this section supports inspection work performed by inspectors for detached houses or jointly built new houses as properties to be inspected in cooperation with an external system that manages information on the properties to be inspected. It includes a mobile terminal owned by each inspector. Further, each of these mobile terminals includes a communication unit, an input unit, a display unit, a photographing unit, and an inspection work support unit, and the communication unit is external via a network that can be accessed wirelessly from at least the mobile terminal side. It is for communicating with the system. The input unit is for receiving input from the inspector, and the input method is not limited, and various methods can be adopted. The display unit displays information to the inspector, and the imaging unit , The image is taken according to the operation via the input unit.

On the other hand, the inspection work support unit operates in response to an operation input from the inspector via the input unit, displays various information related to the inspection work via the display unit, and externally via the communication unit. Exchanges information related to inspection work with the system. Therefore, the inspection business support department includes a property list function department, a book data function department, an inspection report function department, and a completion report function department. The property list function unit acquires and retains the list information of the properties to be inspected assigned to the inspector who owns the mobile terminal from the external system via the communication unit, and also conducts the inspection via the input unit. It is displayed on the display in response to the operation from the staff. Such list information is preset in the external system and naturally differs for each inspector. The book data function unit outputs book data such as various drawings and materials related to each of the properties to be inspected included in the list information, for example, at an arbitrary timing under the operation of an inspector, for each property to be inspected by an external system. It is obtained from and held, and is displayed on the display unit in response to an operation from an inspector. Such book data is stored in an external system in advance.

The inspection report function unit is used at the timing when the inspector conducts the inspection and when the inspector reports the inspection result. After holding the inspection result input from the inspector and compiling it into a predetermined format, the inspection report function unit is used. Send to an external system via the communication unit. At this time, the input and transmission of the inspection results are performed at least once for each stepwise inspection set for each of the properties to be inspected included in the list information, and the stepwise inspection here is a newly built house. This is an inspection set according to the progress of the above, and includes, for example, a basic inspection and a skeleton waterproof inspection. The completion report function unit is used for each property to be inspected included in the list information after all the stepwise inspections set for the property to be inspected are completed, including conditional completion. Receive an input from the inspector indicating that all the stepwise inspections of the property to be inspected have been completed. Then, based on the input contents, it is transmitted to the external system as an inspection completion report of each inspection target property.

With the above configuration, once the list information of the properties to be inspected assigned to each inspector and the book data related to each property to be inspected are acquired by the inspection business support department, at any timing and at any time. It will be viewed by the inspector at the location of. In addition, the acquisition of images necessary for inspection via the photographing unit and the input of inspection results are executed even if the site is in a place where communication with a mobile terminal cannot be performed (outside the communication range), and further, The inspection result and the inspection completion report can be made at the site or on the move as long as the mobile terminal can communicate. That is, since all of the acquisition and viewing of data necessary for inspection work, input and report of inspection results, completion report of inspection, etc. are performed via the mobile terminal possessed by the inspector, preparatory work and inspection before inspection. The amount of work for both the actual work and the reporting work of the inspection is reduced, and the burden of the inspection work is greatly reduced.

In addition, when the inspection completion report is transmitted by the completion report function unit as described above, the inspection business support department sends all the information related to the property to be inspected to which the inspection completion report is sent to the mobile terminal. Remove from. Such information includes information on the property to be inspected in the list information, book data related to the property to be inspected, image data taken through the photographing department in connection with the property to be inspected, and the inspection. Includes inspection results and inspection completion reports for the target property. As a result, the information related to the property to be inspected to which the inspection completion report is transmitted is prevented from being leaked to the outside via the mobile terminal, and the safety of the information is enhanced. Furthermore, if the user is required to enter an account and password when using the inspection work support department, the viewing of the retained information will be restricted, and the security of the information will be further enhanced.

(2) In the above item (1), the inspection report function unit has a touch panel input function in which the input unit has a signature of a person in charge of the site set for each property to be inspected in order to attach it to the inspection result. A housing defect that is acquired as a handwritten signature input by the person in charge of the site through the above, or is acquired as an image signature by taking an image indicating that the person in charge of the site has directly confirmed the confirmation. Insurance inspection business support system.

In the inspection work support system for housing defect insurance described in this section, the inspection report function department of the inspection work support department is in charge of the site set for each property to be inspected so that it can be attached to the inspection result of each step-by-step inspection. The signature of the person (on-site supervision, business operator, etc.) is obtained by one of the following two methods. That is, one acquisition method acquires a signature directly input to the mobile terminal by the person in charge of the field as a handwritten signature via the touch panel input function of the input unit of the mobile terminal. The other acquisition method is to acquire an image indicating that the person in charge of the site has directly confirmed, for example, an image of a business card of the person in charge of the site, by taking an image of the business card of the person in charge of the site as an image signature. is there. As a result, the signature of the person in charge at the site is acquired by an appropriate method according to the situation, and the acquired signature is converted into data and attached to the inspection result. The report will be smooth.

(3) In the above item (2), the inspection report function unit attaches a dedicated menu for receiving the input of the inspection result, a dedicated menu for obtaining the signature of the person in charge at the site, and the inspection result. A dedicated menu for acquiring a site image showing a part of each inspection target property according to the content of the stepwise inspection through the photographing unit, and a document that needs to be added as the book data. A housing defect insurance inspection business support system that displays at least one of the dedicated menus for acquiring the image of the above on the display unit.

In the inspection business support system for housing defect insurance described in this section, the inspection report function department of the inspection business support department displays at least one of a plurality of dedicated menus as shown below on the display unit of the mobile terminal. It is something that makes you. That is, a dedicated menu for receiving the input of inspection results from the inspector, a dedicated menu for obtaining the signature of the person in charge of the site as described in (2) above, and a site image of each property to be inspected on the mobile terminal. It is a dedicated menu for acquiring through the shooting department and a dedicated menu for acquiring images of documents that need to be added as book data related to each property to be inspected through the shooting department of the mobile terminal. .. Here, the site image of each inspection target property is an image to be attached to the inspection result and shows a part of the inspection target property (inspection target part, etc.) according to each content of the stepwise inspection. is there. In this way, by displaying the dedicated menu with the content as needed, the acquisition of data is promoted by each dedicated menu, and the forgetting to acquire the site image, signature, etc. is prevented.

(4) In the above items (1) to (3), the inspection business support department is scheduled to be inspected by an inspector for each of the stepwise inspections set for each of the properties to be inspected included in the list information. Is set, and the inspection business support department further notifies the inspector of the property to be inspected including the stepwise inspection whose scheduled inspection date and time is approaching, including a housing defect including a notification function unit. Insurance inspection business support system.
In the inspection work support system for housing defect insurance described in this section, the scheduled inspection date and time is set by the inspector for each stepwise inspection set for each of the properties to be inspected included in the list information, and the inspection work is performed. The support department includes the notification function department. That is, the inspection business support department acquires and holds the scheduled inspection date and time of each stepwise inspection of each property to be inspected from the inspector via the input section of the mobile terminal, and further, the stepwise inspection date and time is approaching. The notification function unit notifies the inspector of the property to be inspected, including the inspection, at a predetermined timing. As a result, it is promoted to carry out the stepwise inspection of the property to be inspected whose scheduled inspection date and time is close, so that the inspection is prevented from being forgotten and the inspection is carried out as scheduled. Furthermore, it is not necessary to manually confirm and contact the inspector in order to encourage the implementation of the stepwise inspection of the property to be inspected whose scheduled inspection date is near.

(5) In the above item (4), the property list function unit should perform the most recent stepwise inspection among all the stepwise inspections set when displaying the list information of the properties to be inspected. The inspection target property for which the scheduled inspection date and time has not been set, and the stepwise inspection for which the inspection result has not been transmitted from the inspection report function unit even though the set scheduled inspection date and time has passed. The property to be inspected including the above, and the property to be inspected for which the inspection completion report has not been transmitted from the completion report function unit even though the scheduled inspection date and time of all the set stepwise inspections have passed. A housing defect insurance inspection business support system that preferentially displays at least one of them.

In the inspection business support system for housing defect insurance described in this section, when the property list function department of the inspection business support department displays the list information of the properties to be inspected on the display unit of the mobile terminal, the following 3 Of the two conditions, the property to be inspected that meets at least one condition is preferentially displayed. The first condition is the property to be inspected for which the scheduled inspection date and time is not set for the most recent stepwise inspection among all the set stepwise inspections. Here, the stepwise inspection to be performed most recently is, for example, in the case of a property to be inspected in which two stepwise inspections are set, the first stepwise inspection is performed when the first stepwise inspection is not completed. When the first stepwise inspection is completed and the second stepwise inspection is not completed, the second stepwise inspection is shown. The second condition is the property to be inspected, including the stepwise inspection in which the inspection result is not sent from the inspection report function department even though the set inspection scheduled date and time has passed. The eye condition is the property to be inspected for which the inspection completion report has not been sent from the completion report function unit even though the scheduled inspection dates and times for all the set stepwise inspections have passed. By preferentially displaying such properties to be inspected, the inspector is urged to input information such as the scheduled inspection date and time, which is insufficient for each property to be inspected, and to send the inspection result or the inspection completion report. Therefore, it will contribute to the early completion of inspection work.

(6) In the above items (4) and (5), the notification function unit is described by the completion report function unit even though the scheduled inspection date and time of all the set stepwise inspections have passed. A housing defect insurance inspection business support system that notifies inspectors at a predetermined timing for properties subject to inspection for which an inspection completion report has not been sent.
In the inspection business support system for housing defect insurance described in this section, the notification function department of the inspection business support department has not reported the completion of inspection in addition to the notification of the property to be inspected including the stepwise inspection when the scheduled inspection date is approaching. It notifies the property to be inspected for transmission. That is, the notification function unit has set a predetermined timing for the inspection target property for which the inspection completion report has not been sent from the completion report function unit even though the scheduled inspection dates and times of all the set stepwise inspections have passed. Notify the inspector at. As a result, the transmission of the inspection completion report and the input of information lacking for this transmission are promoted, which also contributes to the early completion of the inspection work.

(7) In the above items (1) to (6), the inspection business support department considers that the list information includes a property to be inspected in which a part of the stepwise inspection is carried out by an external organization. , A housing defect insurance inspection business support system that displays on the display unit a display indicating whether or not a part of the result of the stepwise inspection is reported by the external organization in association with the property to be inspected. ..
In the inspection business support system for housing defect insurance described in this section, the list information acquired by the property list function department of the inspection business support department includes properties subject to inspection in which part of the step-by-step inspection is carried out by an external organization. It is suitable if it is. Such cases include, for example, the case where the basic inspection of a new house is outsourced to an external organization. Basically, if the basic inspection is not completed, the next step-by-step inspection such as a skeleton waterproof inspection is performed. I can't do it.

Therefore, in the above case, the inspection business support department acquires information indicating whether or not the inspection result report that the external organization is in charge of is being performed from the external system via the communication unit of the mobile terminal. To do. Then, the acquired information is linked to the property to be inspected including the inspection entrusted to an external organization and displayed on the display unit of the mobile terminal. As a result, when the inspector conducts a step-by-step inspection of the property to be inspected, whether or not the result of the inspection in charge of the external organization is reported to the inspector via the display unit of the mobile terminal. Since it will be presented, the inspection work will proceed smoothly.

(8) In the above paragraphs (1) to (7), the inspection business support system for housing defect insurance is realized by the application program installed on the mobile terminal.
The inspection business support system for housing defect insurance described in this section is realized by an application program in which the inspection business support department is installed on a mobile terminal, and thus has a communication unit, an input unit, a display unit, and a photographing unit. The function of the inspection business support department is added to the mobile terminal of. Therefore, a dedicated mobile terminal specialized for this inspection work support system is not required, and various general-purpose mobile terminals such as smartphones and tablet PCs are used.

Since the present invention is configured in this way, it is possible to reduce the burden of inspection work related to housing defect insurance.

It is a block diagram which shows an example of the structure of the inspection business support system of the house defect insurance which concerns on embodiment of this invention. It is a flow chart which shows an example of the procedure of the inspection work using the inspection work support system of FIG. It is an example of the display contents to be displayed on the display unit of the mobile terminal by the inspection business support unit, (a) is a list display of the properties to be inspected, and (b) is a menu display for displaying the details of the properties to be inspected. It is an example of the display contents to be displayed on the display unit of the mobile terminal by the inspection business support department, (a) is the inspection information display of the inspection target property, and (b) is the book list display of the inspection target property. This is an example of the display contents displayed on the display section of the mobile terminal by the inspection work support department. (A) is the menu display for the inspection report of the stepwise inspection, and (b) is the input display for the completion report of the property to be inspected. is there. It is an example of the message display to be notified by the notification function unit, (a) is a notification of the scheduled inspection date and time, and (b) is a notification that the inspection completion report has not been executed. An example of setting display of the scheduled inspection date and time of the stepwise inspection is shown. An example of a display for taking a field image of a stepwise inspection is shown. An example of the display for obtaining the signature of the person in charge of the field of the stepwise inspection is shown. An example of a menu display for displaying the details of the property to be inspected is shown when a part of the stepwise inspection is carried out by an external organization.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. Here, the same parts or corresponding parts are indicated by the same reference numerals throughout the drawings. Further, detailed description of the same parts as or corresponding parts of the prior art will be omitted.
FIG. 1 shows an example of the configuration of the inspection business support system 10 for housing defect insurance according to the embodiment of the present invention. However, the configuration of the inspection work support system 10 for the housing defect insurance according to the embodiment of the present invention is not limited to the block diagram of FIG. A part of the components shown in 1 may be deleted, changed, or added as appropriate.

As shown in FIG. 1, the housing defect insurance inspection business support system 10 includes a plurality of mobile terminals 12, and these mobile terminals 12 are possessed by each of the inspectors who perform the housing defect insurance inspection business. Is. Each of the mobile terminals 12 includes a communication unit 14, an input unit 16, a display unit 18, a photographing unit 20, and an inspection work support unit 30. The communication unit 14 is for communicating with the external system 100 via the network N, and the communication unit 14 and the network N can be wirelessly communicated with each other. The network N may be configured by any network such as the Internet or a telephone communication line, and the external system 100 and the network N may be connected by any wired or wireless communication method.

Here, the external system 100 holds and manages various information regarding the property to be inspected, which is the subject of the inspection related to the defect insurance of the newly built house. In addition to the mobile terminal 12, for example, an inspector It can be accessed from the PC installed in the office. All the data related to the inspection work performed by using the inspection work support system 10 of the housing defect insurance is transmitted from the mobile terminal 12 to the external system 100, and the data necessary for the inspection work is carried from the external system 100. It is transmitted to the terminal 12. The external system 100 itself may have a function of supporting the inspection work. In this case, the inspection work using the inspection work support system 10 of the housing defect insurance and the inspection work using the external system 100 And are executed properly according to the situation.

The input unit 16 of the mobile terminal 12 is used to input various information from an inspector by a touch panel type input, a button type input, or the like, and the display unit 18 includes a liquid crystal display, an organic EL display, and the like. It is for presenting various information to the inspector. The photographing unit 20 is composed of at least a camera or the like capable of capturing a still image. Then, as the mobile terminal 12 of the present embodiment, any terminal such as a smartphone or a tablet PC provided with the communication unit 14, the input unit 16, the display unit 18, and the photographing unit 20 as described above can be used. it can. Then, a terminal in which an application program for realizing the inspection work support unit 30 is installed on such an arbitrary terminal is used as the mobile terminal 12 of the present embodiment.

The inspection work support unit 30 is a part that substantially supports the inspection work of the inspector while using the communication unit 14, the input unit 16, the display unit 18, and the photographing unit 20 described above, and is a property list function unit. 32, a book data function unit 34, an inspection report function unit 36, a completion report function unit 38, and a notification function unit 40 are included. For convenience of illustration, each component of the inspection work support unit 30 is shown only for one mobile terminal 12 in FIG. The property list function unit 32 acquires and holds the list information of the properties to be inspected assigned to the inspector operating the mobile terminal 12 from the external system 100. Therefore, the list information from the external system 100 is acquired at the timing when the mobile terminal 12 can communicate with the external system 100, and the list information held is updated every time the mobile terminal 12 acquires the list information. Further, as shown in FIG. 3A, for example, the property list function unit 32 causes the display unit 18 to display the list information of the properties to be inspected acquired from the external system 100 and held. The details of the display contents at this time will be described later.

The book data function unit 34 acquires and holds various book data related to the inspection target property for each inspection target property included in the list information acquired by the property list function unit 32 from the external system 100. The acquisition of the book data from the external system 100 is performed at the timing when the mobile terminal 12 can communicate with the external system 100, for example, via an operation display as shown in FIG. 4B. The details of the display contents and the operation method at this time will be described later. Further, the book data function unit 34 causes the display unit 18 to display the contents of each book data held as necessary. The inspection report function unit 36 is set for each of the properties to be inspected included in the list information acquired by the property list function unit 32, for example, for each at least one stepwise inspection such as a basic inspection or a skeleton waterproof inspection. The inspection result input from the inspector via the operation display as shown in FIG. 5A is transmitted to the external system 100. Details of the display contents and operation method of the operation display at this time will be described later.

The completion report function unit 38 shows, for example, FIG. 5 (for example, after all the stepwise inspections set for the inspection target property are completed for each inspection target property included in the list information acquired by the property list function unit 32. The inspection completion report input from the inspector via the operation display as shown in b) is transmitted to the external system 100. The details of the operation display and the operation method at this time will also be described later. The notification function unit 40 notifies the inspector via the display unit 18 or the like of the mobile terminal 12. Such a notification includes, for example, a notification indicating that the scheduled inspection date and time for the stepwise inspection of the property to be inspected is approaching, as shown in FIG. 6 (a), or, for example, as shown in FIG. 6 (b). A notification indicating that the inspection completion report of the property to be inspected has not been transmitted from the completion report function unit 38 is included. In addition to the function executed by each component described above, the inspection work support unit 30 has a function of deleting all information related to the property to be inspected to which the inspection completion report has been sent, and the stage of each property to be inspected. It has various functions such as a function to set the scheduled inspection date and time for each target inspection.

Next, along the flow of the flow chart shown in FIG. 2, the procedure of the inspection work related to the housing defect insurance using the inspection work support system 10 of the housing defect insurance shown in FIG. 1 will be described. For the configuration of the inspection work support system 10, refer to FIG. 1 as appropriate. The flow chart shown in FIG. 2 shows an example of the flow for explaining the procedure of the inspection work using the inspection work support system 10. Therefore, the procedure of the inspection work using the inspection work support system 10 is not limited to this flow chart, and for example, the steps shown in FIG. 2 depending on the configuration and situation of the inspection work support system 10 and the like. The flow may be partially deleted, changed, or added as appropriate. Further, in the following description of the procedure, a case where each operation input is performed by a touch panel type input method via the display of the display unit 18 included in the input unit 16 of the mobile terminal 12 will be described as an example. Further, in the following description, various display examples shown in FIGS. 3 to 10 which are displayed by the display unit 18 are referred to, but the contents of these display examples are merely examples and are not limited to display. Part of the content may be deleted, changed, or added as appropriate.

S10 (Notification of inspection schedule, etc.): The notification function unit 40 notifies the property to be inspected, including the stepwise inspection whose scheduled inspection date and time is approaching, with the notification content as shown in FIG. 6A, for example, at a predetermined timing. Notify. The timing of notification can be arbitrarily set, for example, the day before the scheduled inspection date and time or several hours before the scheduled inspection date and time, and multiple notifications may be given for each stepwise inspection. Further, for the inspection target property for which the inspection completion report has not been transmitted from the completion report function unit 38 even though the inspection scheduled date and time of all the stepwise inspections set by the notification function unit 40 have passed, for example. The inspector is notified at a predetermined timing with the notification content as shown in FIG. 6 (b). The timing of giving this notification is also arbitrary, and may be given a plurality of times before the inspection completion report is transmitted. It should be noted that these notifications are executed in the background even when the application program that realizes the inspection work support unit 30 is not started.

S20 (application start / login): The inspector starts an application program for realizing the inspection work support unit 30 installed in the mobile terminal 12. Then, the inspector is prompted to enter the ID, account, password, etc., and only when the correct input is made, the login state is set so that the subsequent operations can be executed. The account, password, and the like in this case may be preset in the external system 100 for each inspector. The explanation of starting the application program and logging in when using the inspection work support unit 30 in the following procedure will be omitted.

S30 (acquisition / confirmation of list information): The property list function unit 32 acquires the list information of the properties to be inspected assigned to the inspector logged in in S20 from the external system 100. Then, the display as shown in FIG. 3A is displayed by the display unit 18 of the mobile terminal 12. In FIG. 3A, a menu icon A1, a search icon A2, a first priority property display column A3, a second priority property display column A4, and a normal property display column A5 are displayed. The menu icon A1 is a menu display for displaying the privacy policy of the application program, the logout item of the application program, and the like. The search icon A2 is for searching the inspection target property from the ID such as the reception number uniquely assigned to each of the inspection target properties.

Display columns A3 to A5 are places where a list of properties to be inspected is displayed. In this embodiment, properties to be inspected that meet the following conditions are displayed in the first and second priority property display columns A3 and A4. It is displayed, and other properties to be inspected are displayed in the normal property display column A5. That is, for the property to be inspected displayed in the first priority property display column A3, the scheduled inspection date and time is not set for the stepwise inspection that should be performed most recently among all the set stepwise inspections. It is an inspection target property or an inspection target property that is not set to perform inspection work using the inspection work support unit 30 (application program). Therefore, by selecting the property to be inspected displayed in the first priority property display column A3, a display for setting the scheduled inspection date and time for the selected property to be inspected (detailed later). Alternatively, the display may shift to a display for setting that the inspection work is performed by using the inspection work support unit 30.

On the other hand, the inspection target property displayed in the second priority property display column A4 is inspected by the completion report function unit 38 even though the scheduled inspection dates and times of all the set stepwise inspections have passed. The property to be inspected for which no report has been sent. Therefore, by selecting the property to be inspected displayed in the second priority property display column A4, the input display for the inspection completion report (detailed later) for the selected property to be inspected is displayed. You may migrate. On the other hand, in the normal property display column A5, the properties to be inspected that do not meet the conditions of the first and second priority property display columns A3 and A4 are in the order in which the scheduled inspection dates and times set for the unfinished stepwise inspection are close. Is displayed. Then, the inspector confirms the number of properties to be inspected, the scheduled inspection date and time, etc. assigned to him / her from the display of the list information as shown in FIG. 3A. In addition, in place of or in addition to the above-mentioned first and second priority property display columns A3 and A4, the inspection result is transmitted from the inspection report function unit even though the set inspection scheduled date and time has passed. A display column may be provided to display the property to be inspected including the stepwise inspection that has not been performed.

S40 (confirmation of property information): The inspector selects the property to be inspected displayed in the display columns A3 to A5 of FIG. 3 (a), and the inspection business support unit 30 displays the property in FIG. 3 (b). Display the menu display for detailed display of the selected property to be inspected as shown. Hereinafter, the property to be inspected selected here will be described as the “property to be inspected”. FIG. 3B shows a return icon B1, an inspection plan display field B2, a first information display menu B3, a second information display menu B4, an inspection information display button B5, and a book list display button B6. It is displayed. The return icon B1 is an icon for returning to the list information display shown in FIG. 3A, and the inspection plan set for the inspection target property is displayed in the inspection plan display column B2.

By tapping the icon at the right end of the first information display menu B3, basic information on defect insurance of the property to be inspected, for example, information applied by the business operator at the time of insurance application, etc. is displayed. .. By tapping the icon at the right end of the second information display menu B4, various information about the property to be inspected, for example, information about the designer, information about the construction supervision, information about the person in charge of the site, The scheduled inspection date at the time of application is displayed. The inspection information display button B5 is a button for shifting to the inspection information display of the inspection target property described later, and the book list display button B6 is a button for shifting to the book list display of the inspection target property described later. is there. Then, the inspector confirms various information of the property to be inspected, which is displayed by performing each of the above-mentioned operations.

S50 (Inspection information confirmation): When the inspector taps the inspection information display button B5 in FIG. 3 (b), the inspection business support department 30 causes the inspection target property as shown in FIG. 4 (a). Display the inspection information display of. In FIG. 4A, a return icon C1 and a stepwise inspection display column C2 are displayed, and the return icon C1 is an icon for returning to the property detail display shown in FIG. 3B, and is stepwise. In the inspection display column C2, a list of stepwise inspections set for the property to be inspected is displayed. For the properties to be inspected shown in Fig. 4 (a), the first inspection is the basic inspection, the second inspection is the skeleton waterproof inspection, and the third inspection is the additional exterior base inspection, and a total of three stepwise inspections are performed. Although it is set, the number of inspections and the inspection contents change according to the inspection plan, the number of floors of the property to be inspected, and the like. Then, for each of these stepwise inspections, an inspection report display button C3, an inspection scheduled date and time display column C4, an inspection scheduled date and time setting button C5, and an inspection execution date display column C6 are displayed.

The inspection report display button C3 is a button for shifting to the inspection report menu display described later for each inspection, and the inspection scheduled date and time setting button C5 is a button for setting the inspection scheduled date and time for each inspection. Is. When the inspector taps the button C5 for setting the scheduled inspection date and time, for example, the date and time setting display as shown in FIG. 7 is displayed. In the setting display of FIG. 7, when the date setting field G1 is tapped, the date selection drum roll as shown in the upper right of FIG. 7 is displayed, and when the time setting field G2 is tapped, the right side of FIG. The time selection drum rolls shown below are displayed. After both the date and time are selected, the confirmation button G3 is tapped to set the scheduled inspection date and time, and the set scheduled inspection date and time is displayed in the scheduled inspection date and time display field C4 in FIG. 4 (a). Will be done. Further, in the inspection implementation date display column C6, the implementation date when the inspection was actually performed in S120, which will be described later, is displayed. The completion report display button C7 is a button for shifting to the input display for performing the completion report after all the stepwise inspections are completed. Then, the inspector sets the scheduled inspection date and time, displays each input display, and the like by performing each of the above operations.

S60 (Book data acquisition / confirmation): When the inspector taps the book list display button B6 in FIG. 3 (b), the book data function unit 34 causes the book data function unit 34 to perform the book data as shown in FIG. 4 (b). Display the book list display of the property to be inspected. In FIG. 4B, a return icon D1 and a book data display field D2 are displayed. The return icon D1 is an icon for returning to the property detail display shown in FIG. 3B, and the book data display column D2 displays a list of book data such as drawings and materials related to the property to be inspected. To. Further, a book data name display field D3 and a download icon D4 are provided for each book data displayed in the book data display field D2. Each of these book data is basically stored in the external system 100, and by tapping the download icon D4 of each book data, the corresponding book data is acquired from the external system 100, and the book data function It is held by the unit 34. Then, the contents of the once downloaded book data are displayed by selecting, for example, the book data name display field D3 of each book data, and the inspector can view the book data. That is, the book data can be viewed only through the application program of the inspection work support unit 30.

S70 (Move to site): According to the above S20 to S60, the inspector who has completed the preparation for inspection moves to the construction site of the property to be inspected in time for the set scheduled inspection date and time. If possible, a part of S20 to S60 may be executed while moving by using the mobile terminal 12.
S80 (Inspection result input): The inspection report function unit 36 taps the inspection report display button C3 in FIG. 4A for the property to be inspected that has been moved to the site in S70 by the inspector. , The menu display for the inspection report of each stepwise inspection as shown in FIG. 5A is displayed. In FIG. 5A, a return icon E1, a design / construction confirmation sheet button E2, a photo ledger button E3, a receipt document button E4, a person in charge signature button E5, and an upload button E6 are displayed.

The return icon E1 is an icon for returning to the inspection information display shown in FIG. 4A. The design / construction confirmation sheet button E2 is a dedicated menu for receiving the input of the inspection result from the inspector, and when the design / construction confirmation sheet button E2 is tapped by the inspector, the inspection report function unit 36 performs the inspection target. A list of all design and construction confirmation sheets related to the property is displayed. Therefore, the inspector selects the design / construction confirmation sheet required for the current inspection from the displayed list of design / construction confirmation sheets, and inputs the inspection result for each inspection item of the selected design / construction confirmation sheet. .. At this time, according to the contents of the inspection items, all the necessary items are input while hearing from the person in charge at the site. Further, the preview of the design / construction confirmation sheet reflecting the input inspection result may be displayed in response to the operation of the inspector.

S90 (Site image acquisition): The photo ledger button E3 is a dedicated menu for acquiring a site image showing a part corresponding to the content of the selected stepwise inspection, and the inspector taps the photo ledger button E3. Then, the inspection report function unit 36 shifts to the display for taking a field image as shown in FIG. FIG. 8 shows a display example when three site images are required as site photographs 1 to 3, and by tapping the camera icon at the right end of each display column, the photographing unit 20 of the mobile terminal 12 Shifts to the shooting mode in which the image is shot. In the shooting mode, re-shooting is possible until an appropriate image is shot, and when the image to be used is determined, a preview of the determined image is displayed in each display column of FIG. Although not limited to this, in the present embodiment, the inspector takes three field images for each stepwise inspection in order to attach to the inspection result of each stepwise inspection.

S100 (acquisition of additional book data): Returning to FIG. 5 (a), the receipt document button E4 is a dedicated menu for acquiring an image of a document that needs to be added as book data, and is a receipt document button by an inspector. When E4 is tapped, the inspection report function unit 36 shifts to the display for adding the book data. Documents that need to be added here are documents that are not registered in the book list display in Fig. 4 (b), documents that are registered but whose contents have changed, etc., and are necessary for inspection. It is a document that needs to be obtained from a business operator, etc. at the site. In the display for adding book data, a list of book data names that can be added is displayed, and when a book data name is selected from this list, the shooting mode in which an image is shot by the shooting unit 20 of the mobile terminal 12 is entered. Transition. Therefore, the corresponding book data is photographed in the photographing mode, and the photographed book data is retained. The retained additional book data may be displayed by being selected from the list of book data names that can be added, or may be displayed in addition to the book list display shown in FIG. 4 (b).

S110 (Obtaining the signature of the person in charge at the site): The signature button E5 of the person in charge is a dedicated menu for acquiring the signature of the person in charge of the site, and when the inspector taps the signature button E5 of the person in charge, the inspection report function unit According to 36, the display shifts to the acquisition display of the signature of the person in charge at the site as shown in FIG. In FIG. 9, a handwritten signature line H1, a rewrite icon H2, an image signature shooting icon H3, and an OK icon H4 are displayed. The handwritten signature line H1 is a field in which the handwritten signature of the person in charge at the site is input via a touch pen, a finger, or the like, and when the rewrite icon H2 is tapped, the signature of the handwritten signature line H1 is erased and can be rewritten. It has become like. Further, when the image signature shooting icon H3 is tapped, the shooting mode shifts to the shooting mode in which the image is shot by the shooting unit 20 of the mobile terminal 12, and an image such as a business card of the person in charge at the site can be shot. That is, the signature of the person in charge of the field is obtained as a handwritten signature input to the handwritten signature field H1, or an image such as a business card indicating that the person in charge of the field has directly confirmed is taken by the photographing unit 20. Get it as an image signature. When the OK icon H4 is tapped by the inspector, the handwritten signature or image signature is reflected in the field of the person in charge at the site of the design / construction confirmation sheet.

S120 (inspection report): Returning to FIG. 5A, the upload button E6 is a button for transmitting the inspection result to the external system 100, and when the inspector taps the upload button E6, the inspection report function The unit 36 shifts to the display for transmitting the inspection result. In this display, for each of the stepwise inspections, an error display when there is an omission of input of the inspection result, input of the inspection execution date, execution of inspection result transmission, and the like are performed. When the inspection result transmission is executed, the inspection execution date is displayed in the inspection execution date display column C6 of the corresponding stepwise inspection in the stepwise inspection display column C2 shown in FIG. 4A, and the inspection report is displayed. A check indicating that the report of the inspection result is completed is displayed on the button C3. The steps S120 and subsequent steps may be performed while the inspector is staying at the construction site, but this is not always necessary, and the steps may be performed at any time.

S130 (Inspection Completion Judgment): The inspector determines whether or not the inspection report of all the stepwise inspections of the inspection target property for which the inspection report was made in S120 is completed. That is, when the inspection report of all the stepwise inspections set in the property to be inspected is completed by making the inspection report in S120 (YES), the process proceeds to S140. On the other hand, if there is a stepwise inspection that has not been carried out or a stepwise inspection for which the inspection report has not been completed remains in the property to be inspected (NO), the process proceeds to S160.

S140 (completion report): When the inspector taps the completion report display button C7 in FIG. 4 (a), the completion report function unit 38 displays the property to be inspected as shown in FIG. 5 (b). Display the input display for the completion report. In FIG. 5B, a return icon F1, a defective selection field F2, a defective image acquisition field F3, a confirmation field F4, and a report transmission button F5 are displayed. The return icon F1 is an icon for returning to the inspection information display shown in FIG. 4A, and the deficiency selection column F2 is a selection column for completing the inspection target property with deficiencies. Incomplete completion here means, for example, when it is not possible to report the completion of inspection due to lack of documents to be prepared by the business operator, the documents will be sent after a predetermined date and time has passed since the business operator was notified of the lack of documents. It is to report the completion in the insufficient state.

The deficient image acquisition column F3 is for acquiring an image (for example, a part of a manual of a deficient completion manual) necessary for completing the deficiency, and using the photographing unit 20 of the mobile terminal 12. A necessary image is taken, and the taken image is held by the completion report function unit 38. The confirmation column F4 is for checking the items to be confirmed and inputting the result when reporting the inspection completion of the property to be inspected. The report transmission button F5 is a button for executing the inspection completion report of the property to be inspected, and when this button is tapped, the report of the completion of inspection of the property to be inspected is transmitted to the external system 100. Therefore, the inspector inputs the necessary items in the defective selection field F2, the defective image acquisition field F3, the confirmation field F4, etc., and then taps the report transmission button F5 to report the completion of inspection of the property to be inspected. Execute.

S150 (Delete related information): The inspection business support unit 30 deletes all the information related to the property to be inspected to which the completion report was sent in S140 from the mobile terminal 12. As a result, the property to be inspected is not displayed in the list information shown in FIG. 3A, and none of the displays shown in FIGS. 3B to 9 can be displayed for the property to be inspected. In addition, as a matter of course, information related to the property to be inspected can be obtained by tools installed in the mobile terminal 12 or other means that can access the mobile terminal 12, other than the application program of the inspection business support unit 30. Cannot be displayed and acquired. If it becomes necessary to correct the inspection of the property to be inspected from which the related information has been deleted after this step S150, the external system 100 may be directly used to deal with the problem.

S160 (Inspection Schedule Judgment): The inspector determines whether or not there are any remaining properties to be inspected that have a stepwise inspection whose scheduled inspection date and time are set on the day. As a result, if there are still properties to be inspected that have a stepwise inspection to be performed on the day (YES), the process returns to S70 and moves to the construction site of the next property to be inspected. On the other hand, if there are no properties to be inspected that have a stepwise inspection to be performed on that day (NO), the inspection work on that day will end. Therefore, the inspector may return to the office to perform other work or the like, or may return home, depending on the time or the like at that time.

Here, the inspection business support system 10 for housing defect insurance according to the embodiment of the present invention corresponds to various plans for defect insurance, and such a plan includes a part of a stepwise inspection (for example,). This includes inspection plans in which the basic inspection) is carried out by an external organization (for example, a certified group inspector certified by an insurance corporation). As an example, if the list of properties to be inspected shown in FIG. 3 (a) includes the properties to be inspected in the inspection plan in which the basic inspection is carried out by an external organization, the inspection business support department 30 will inspect the properties. A menu display for detailed display as shown in FIG. 10, for example, is displayed in association with the target property. In FIG. 10, an inspection plan name different from that in FIG. 3 (b) is displayed in the inspection plan display column B2, and a reported symbol B7, which was not displayed in FIG. 3 (b), is displayed at the right end thereof. ing. The reported symbol B7 indicates whether or not the result of the basic inspection is reported by an external organization based on the information acquired from the external system 100 by the inspection business support unit 30, and the reported symbol B7. Is displayed, it means that the result has been reported. Therefore, after confirming that the reported symbol B7 is displayed, the inspector may carry out a skeleton waterproofing inspection or the like that should be performed after the basic inspection.

Now, according to the embodiment of the present invention having the above configuration, it is possible to obtain the following effects. That is, as shown in FIG. 1, the inspection work support system 10 for the defect insurance of the house according to the embodiment of the present invention inspects the inspection work performed by the inspector with the detached house or the joint new house as the inspection target property. It supports in cooperation with the external system 100 that manages property information, and includes a mobile terminal 12 owned by each inspector. Further, each of these mobile terminals 12 includes a communication unit 14, an input unit 16, a display unit 18, a photographing unit 20, and an inspection work support unit 30, and the communication unit 14 is accessed wirelessly from at least the mobile terminal 12 side. It is for communicating with the external system 100 via a possible network N. The input unit 16 is for receiving input from the inspector, and the input method is not limited and various methods can be adopted. The display unit 18 displays information to the inspector and takes a picture. The unit 20 captures an image in response to an operation via the input unit 16.

On the other hand, the inspection work support unit 30 operates in response to an operation input from the inspector via the input unit 16, displays various information related to the inspection work via the display unit 18, and displays various information related to the inspection work, and the communication unit 14 Information related to inspection work is exchanged with the external system 100 via the above. Therefore, the inspection business support unit 30 includes a property list function unit 32, a book data function unit 34, an inspection report function unit 36, and a completion report function unit 38. The property list function unit 32 acquires and holds the list information of the properties to be inspected assigned to the inspector possessing the mobile terminal 12 from the external system 100 via the communication unit 14, and also holds the input unit. In response to the operation from the inspector via 16, the display as shown in FIG. 3A is displayed on the display unit 18 (see S30 in FIG. 2). Such list information is preset in the external system 100, and naturally differs for each inspector. The book data function unit 34 displays book data such as various drawings and materials related to each of the properties to be inspected included in the list information through a display as shown in FIG. 4B, for example, by an inspector. At any time, the property to be inspected is acquired from the external system 100 and held, and is displayed on the display unit 18 in response to an operation from the inspector (see S60 in FIG. 2). Such book data is stored in the external system 100 in advance.

The inspection report function unit 36 is used at the timing when the inspector performs the inspection and the timing when the inspection result is reported, and after holding the inspection result input from the inspector and compiling it into a predetermined format. , Is transmitted to the external system 100 via the communication unit 14 (see S80 to S120 in FIG. 2). At this time, the input and transmission of the inspection result are performed at least once for each stepwise inspection, such as a basic inspection and a skeleton waterproof inspection, which are set for each of the properties to be inspected included in the list information. The completion report function unit 38 is used for each inspection target property included in the list information after all the stepwise inspections set for the inspection target property are completed (see S140 in FIG. 2). The inspector receives an input indicating that all the stepwise inspections of each property to be inspected, including conditional completion, have been completed through the display as shown in FIG. 5 (b). Then, based on the input contents, it is transmitted to the external system 100 as an inspection completion report of each inspection target property.

With the above configuration, once the inspection business support department 30 acquires the list information of the properties to be inspected assigned to each inspector and the book data related to each property to be inspected, it can be used at any time. And can be viewed by inspectors at any location. In addition, it is possible to acquire an image necessary for inspection via the photographing unit 20 and input the inspection result even if the site cannot communicate with the mobile terminal 12 (outside the communication range). , The inspection result and the inspection completion report can be made at the site or on the move as long as the mobile terminal 12 can communicate. That is, all of the acquisition and viewing of data necessary for the inspection work, the input and report of the inspection result, the completion report of the inspection, etc. can be performed via the mobile terminal 12 possessed by the inspector, so that the preparation before the inspection The amount of work, the actual work of the inspection, and the reporting work of the inspection can be reduced, and the burden of the inspection work can be significantly reduced.

In addition, when the inspection completion report is transmitted by the completion report function unit 38 as described above, the inspection work support unit 30 provides all the information related to the property to be inspected to which the inspection completion report is transmitted. Delete from the mobile terminal 12 (see S150 in FIG. 2). Such information includes information on the property to be inspected in the list information, book data related to the property to be inspected, image data taken through the photographing unit 20 in connection with the property to be inspected, and the relevant information. Includes inspection results and inspection completion reports for properties to be inspected. As a result, it is possible to prevent the information related to the property to be inspected to which the inspection completion report is transmitted from leaking to the outside via the mobile terminal 12, and it is possible to enhance the safety of the information. Furthermore, when using the inspection work support unit 30, it is possible to restrict viewing of the information held by the inspection work support unit 30 by requiring the user to enter an account and password (see S20 in FIG. 2). , It is possible to further improve the security of information.

Further, in the inspection work support system 10 of the housing defect insurance according to the embodiment of the present invention, the inspection report function unit 36 of the inspection work support unit 30 attaches to the inspection result of each stepwise inspection, so that the property to be inspected. The signature of the person in charge at the site, which is set for each, is acquired by any of the following two methods via the display as shown in FIG. 9 (see S110 in FIG. 2). That is, one acquisition method is to acquire a signature directly input to the handwritten signature line H1 of FIG. 9 by a person in charge of the field as a handwritten signature via the touch panel input function of the input unit 16 of the mobile terminal 12. is there. The other acquisition method is to take an image indicating that the person in charge of the field has directly confirmed, for example, an image of a business card of the person in charge of the field, from the image signature shooting icon H3 in FIG. 9 by the shooting unit 20 of the mobile terminal 12. By doing so, it is acquired as an image signature. As a result, the signature of the person in charge at the site can be obtained by an appropriate method according to the situation, and the obtained signature can be converted into data and attached to the inspection result. Therefore, the inspection result by the inspection report function unit 36 can be obtained. It is possible to make a smooth report.

Further, in the inspection business support system 10 for the housing defect insurance according to the embodiment of the present invention, the inspection report function unit 36 of the inspection business support unit 30 provides at least one of a plurality of dedicated menus as shown below. , Is displayed on the display unit 18 of the mobile terminal 12. That is, as shown in FIG. 5A, a dedicated menu E2 for receiving the input of the inspection result from the inspector, and a dedicated menu E2 for acquiring the site image of each inspection target property via the photographing unit 20 of the mobile terminal 12. Menu E3 (see also FIG. 8), dedicated menu E4 for acquiring images of documents that need to be added as book data related to each property to be inspected via the photographing unit 20 of the mobile terminal 12, and the site. This is a dedicated menu E5 for obtaining the signature of the person in charge. In this way, by displaying the dedicated menu with the necessary contents, it is possible to promote the acquisition of data by each dedicated menu (see S80 to S110 in FIG. 2), and prevent forgetting to acquire the site image, signature, etc. can do.

Further, the inspection business support system 10 for the housing defect insurance according to the embodiment of the present invention displays the display as shown in FIG. 7 for each stepwise inspection set for each of the properties to be inspected included in the list information. The scheduled inspection date and time is set by the inspector, and the inspection work support unit 30 includes the notification function unit 40. That is, the inspection business support unit 30 acquires and holds the scheduled inspection date and time of each staged inspection of each inspection target property from the inspector via the input unit 16 of the mobile terminal 12, and further, the scheduled inspection date and time is approaching. The notification function unit 40 notifies the inspector at a predetermined timing as shown in FIG. 6 (a) for the property to be inspected including the stepwise inspection (see S10 in FIG. 2). As a result, it is possible to promote the step-by-step inspection of the property to be inspected whose scheduled inspection date and time is close, so that it is possible to prevent forgetting to inspect and to carry out the inspection as scheduled. Further, it is possible to eliminate the need for manual confirmation contact to the inspector in order to encourage the implementation of the stepwise inspection of the property to be inspected whose scheduled inspection date and time is near.

Further, in the inspection business support system 10 for the housing defect insurance according to the embodiment of the present invention, the property list function unit 32 of the inspection business support unit 30 displays the list information of the properties to be inspected on the display unit 18 of the mobile terminal 12. When the property is to be inspected, the property to be inspected that meets at least one of the three conditions as shown below is preferentially displayed (see S30 in FIG. 2). The first condition is the property to be inspected for which the scheduled inspection date and time is not set for the most recent stepwise inspection among all the set stepwise inspections. The second condition is an inspection target property including a stepwise inspection in which the inspection result is not transmitted from the inspection report function unit 36 even though the set inspection scheduled date and time has passed. The second condition is the property to be inspected for which the inspection completion report has not been sent from the completion report function unit 38 even though the scheduled inspection dates and times of all the set stepwise inspections have passed. In the display example of FIG. 3A, the property to be inspected that meets the first condition above is displayed in the first priority property display column A3, and the property to be inspected that meets the third condition above is the second. It is displayed in the priority property display column A4 of. By preferentially displaying such properties to be inspected, the inspector is urged to input information such as the scheduled inspection date and time, which is insufficient for each property to be inspected, and to send the inspection result or the inspection completion report. Therefore, it is possible to contribute to the early completion of inspection work.

Further, in the inspection business support system 10 for the housing defect insurance according to the embodiment of the present invention, the notification function unit 40 of the inspection business support unit 30 notifies the property to be inspected including the stepwise inspection when the scheduled inspection date and time is approaching. In addition, the inspection completion report notifies the property to be inspected that has not been transmitted (see S10 in FIG. 2). That is, the notification function unit 40 determines the inspection target property for which the inspection completion report has not been transmitted from the completion report function unit 38 even though the scheduled inspection dates and times of all the set stepwise inspections have passed. At the timing of, the inspector is notified as shown in FIG. 6 (b). As a result, it is possible to prompt the transmission of the inspection completion report, the input of information insufficient for the transmission, and the like, which also contributes to the early completion of the inspection work.

In addition, in the inspection business support system 10 for housing defect insurance according to the embodiment of the present invention, a part of the stepwise inspection is an external organization in the list information acquired by the property list function unit 32 of the inspection business support unit 30. It is suitable when the property to be inspected is included. In such a case, the inspection business support unit 30 provides information indicating whether or not the inspection result report, which the external organization is in charge of, is being performed from the external system 100 via the communication unit 14 of the mobile terminal 12. get. Then, the acquired information is linked to the property to be inspected including the inspection entrusted to an external organization, and displayed on the display unit 18 of the mobile terminal 12 by a method such as the reported symbol B7 in FIG. Is. As a result, when the inspector performs the step-by-step inspection of the property to be inspected, it is inspected through the display unit 18 of the mobile terminal 12 whether or not the result of the inspection in charge of the external organization is reported. Since it can be presented to the staff, it is possible to smoothly proceed with the inspection work.

Moreover, the inspection business support system 10 for the housing defect insurance according to the embodiment of the present invention is realized by the application program in which the inspection business support unit 30 is installed on the mobile terminal 12, so that the communication unit 14 and the input unit 16 are realized. , The function of the inspection work support unit 30 can be added to an arbitrary mobile terminal 12 having the display unit 18 and the photographing unit 20. Therefore, a dedicated mobile terminal specialized for the inspection work support system 10 is not required, and various general-purpose mobile terminals 12 such as smartphones and tablet PCs can be used.

10: Housing defect insurance inspection business support system, 12: Mobile terminal, 14: Communication department, 16: Input department, 18: Display department, 20: Photography department, 30: Inspection business support department, 32: Property list function department, 34: Book data function unit, 36: Inspection report function unit, 38: Completion report function unit, 40: Notification function unit, 100: External system

Claims (8)

It is a system that supports defect insurance for detached houses or joint new houses, and supports the inspection work performed by the inspector with the new house as the property to be inspected in cooperation with the external system that manages the information of the property to be inspected. There,
A communication unit possessed by each inspector for communicating with the external system, an input unit for receiving input from the inspector, a display unit for displaying information to the inspector, and a photographing unit for taking an image. And a mobile terminal including an inspection business support unit that operates in response to an operation input from an inspector via the input unit and communicates with the external system via the communication unit.
The inspection business support department
The property list function unit that acquires and holds the list information of the properties to be inspected assigned to each inspector from the external system and displays it on the display unit.
For each property to be inspected included in the list information, a book data function unit that acquires and holds the book data related to the property to be inspected from the external system and displays it on the display unit.
An inspection report function unit that transmits the inspection results input from the inspector to the external system for each at least one stepwise inspection set for each of the properties to be inspected included in the list information.
For each property to be inspected included in the list information, after all the stepwise inspections set in the property to be inspected are completed, the inspection completion report input from the inspector is transmitted to the external system. Including the reporting function department
The inspection business support unit deletes all information related to the property to be inspected to which the inspection completion report is sent by the completion report function unit from the mobile terminal. system. In order to attach to the inspection result, the inspection report function unit inputs the signature of the site person in charge set for each property to be inspected by the site person in charge via the touch panel input function of the input unit. The housing defect according to claim 1, wherein the signature is obtained as a handwritten signature, or an image indicating that the person in charge at the site has been directly confirmed is taken by the photographing unit to obtain the image signature. Insurance inspection business support system. The inspection report function unit has a dedicated menu for receiving the input of the inspection result, a dedicated menu for obtaining the signature of the person in charge at the site, and each inspection target property to be attached to the inspection result. A dedicated menu for acquiring a site image showing a part corresponding to the content of the stepwise inspection via the photographing unit, and an image of a document that needs to be added as the book data are obtained via the photographing unit. The inspection business support system for housing defect insurance according to claim 2, wherein at least one of the dedicated menus for acquisition is displayed on the display unit. In the inspection business support department, the scheduled inspection date and time is set by the inspector for each of the stepwise inspections set for each of the properties to be inspected included in the list information.
The inspection business support unit further includes a notification function unit that notifies the inspector at a predetermined timing for the property to be inspected including the stepwise inspection whose scheduled inspection date and time is approaching. The inspection business support system for housing defect insurance according to any one of items 1 to 3. When displaying the list information of the properties to be inspected, the property list function unit does not set the scheduled inspection date and time for the stepwise inspection that should be performed most recently among all the stepwise inspections that have been set. The property to be inspected and the property to be inspected including the stepwise inspection for which the inspection result has not been transmitted from the inspection report function unit even though the set scheduled inspection date and time have passed. Priority is given to at least one of the properties to be inspected for which the inspection completion report has not been sent from the completion report function unit even though the scheduled inspection date and time of all the stepwise inspections have passed. The inspection business support system for housing defect insurance according to claim 4, wherein the display is provided. The notification function unit has not sent the inspection completion report from the completion report function unit even though the scheduled inspection date and time of all the set stepwise inspections have passed. The inspection business support system for housing defect insurance according to claim 4 or 5, wherein the inspector is notified at a predetermined timing. When the list information includes a property to be inspected in which a part of the stepwise inspection is carried out by an external organization, the inspection business support department associates the property with the property to be inspected and performs the stepwise inspection. Inspection of housing defect insurance according to any one of claims 1 to 6, wherein a display indicating whether or not a part of the result report of the above is performed by the external organization is displayed on the display unit. Business support system. The inspection business support system for housing defect insurance according to any one of claims 1 to 7, wherein the inspection business support unit is realized by an application program installed on the mobile terminal.

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