JP2018139083A - Order managing system, display device, order managing method, display method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To display information being displayed on another display device in addition to information being displayed on a display device.SOLUTION: A display device includes: a receiving unit that receives order instruction information which contains information instructing a cooking or information instructing a table setting and which is transmitted by an order managing device; a display unit that displays the information instructing the cooking or the information instructing the table setting contained in the order instruction information; a creating unit that creates a replacement request to replace another display device with the display device; and a transmitting unit that transmits the replacement request to the order managing device. When receiving a replacement completion notification containing information notifying the display unit of the completion of the replacement from the order managing device, the display unit displays the information instructing the cooking or the information instructing the table setting which is to be output to the display device, and the information instructing the cooking or the information instructing the table setting which is to be output to another display device, all the information being contained in the order instruction information.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an order management system, a display device, an order management method, a display method, and a program.

In stores such as restaurants, pubs, and karaoke stores, an order management system that inputs orders received from customers to an order terminal device called a handy terminal and sends the entered orders from the order terminal device to the order management device Is used. When receiving the order transmitted from the order terminal device, the order management device outputs the order content to an output device such as a printing device designated in advance according to the order content.
When the order management device outputs the order details to the printing device, a cooking instruction slip for instructing cooking of the ordered food is output to the printing device installed near the person in charge of cooking. In addition, a distribution instruction slip for instructing the distribution of the ordered food is output to a printing device installed at the waiting area of the person in charge of the distribution in the table of the customer who made the order.

  On the other hand, the number of visitors varies depending on the time of day, and there are times when the number of visitors is small. In times when the number of visitors is small, it is common to operate a store with a small number of employees, and the number of people in charge of cooking and the number of people in charge of serving may be less than the number of output devices. In such a case, as in other time zones, when the order contents are sorted and output by the output device, the person in charge of cooking and the person in charge of the kitchen check the plurality of output devices installed at remote locations. Must be very inconvenient, inefficient, and burdensome.

  With regard to the order management system, a technology for operating a store with a small number of output devices is known by changing the output to a predetermined substitute device by pressing the pause switch of the device to be paused (for example, Patent Literature) 1).

JP-A-8-287361

  However, if the device to be stopped breaks down, the output to the substitute device cannot be changed even if the stop switch of the device to be stopped is pressed. In addition, since a substitute device for the paused device is determined in advance, the substitute device is not necessarily an output device near the person in charge, and may be a distant output device. . For this reason, when the substitute device is a remote output device of the person in charge who is working, since the order contents are output from the remote output device, the work becomes inefficient.

  In recent years, an increasing number of stores use a display device as an output device together with a printing device. Unlike the printing device, the display device displays an order waiting for cooking on the display unit, and when the cooking is completed, the order waiting for cooking is completed (disappears). In addition, the display device displays an order waiting for serving on the display unit, and when the serving is completed, the order waiting for serving is completed (cancelled). That is, when the display device is used, the order contents are displayed on the screen until cooking and serving are completed, unlike the case of using the printing device. For this reason, if the output to a predetermined substitute device is changed by pressing the pause switch of the display device to be paused, the menu being displayed is completely erased even if the display device to be paused is offline. Until then, you cannot leave the display immediately.

  The present invention has been made in view of the above circumstances, and includes an order management system, a display device, an order management method, and a display capable of displaying information displayed on another display device in addition to the information displayed on the display device. It is an object to provide a method and a program.

  In view of the above-described problems, an order management system according to an aspect of the present invention is an order management system including an order management device that manages order information, a first display device, and a second display device. The display device includes: a first receiving unit that receives order instruction information including information for instructing cooking transmitted by the order management apparatus or information for instructing serving; and information for instructing the cooking included in the order instruction information Alternatively, a first display unit that displays information for instructing the layout, a first creation unit that creates a substitute request for replacing the second display device with the first display device, and the substitute request A first transmission unit that transmits to the order management device, and the first display unit receives a substitution completion notification including information notifying that substitution has been completed from the order management device. Output included in the order instruction information Displays the information indicating the cooking or serving serving as the first display device and the information indicating the cooking serving as the second display device or the serving information serving as the second display device, and the order management. The apparatus includes an order management storage unit that stores and stores an order management table including order information and processing progress information regarding the progress of processing of the order information, and an output management table regarding identification information of a display device as an output destination; A registration unit for registering information in the order management storage unit; an order management control unit for controlling a transmission destination of information for instructing cooking of the order information included in the order management table or information for instructing serving; An order management receiving unit that receives the substitution request transmitted by one display device, and the registration unit is arranged in front of the order management storage unit when the order management receiving unit receives the substitution request. In the output management table, the identification information of the second display device that substitutes in association with the identification information of the first display device is registered, and the order management control unit is configured such that the registration unit has the registration unit When the identification information of the second display device is registered in the identification information of the display device to be substituted in association with the identification information, the transmission of the order instruction information to the second display device is stopped, The substitution completion notification is transmitted to one display device.

  Further, in the order management system according to one aspect of the present invention, the order management device includes an order management creation unit that creates a pause request for pausing the second display device that is substituted for the first display device; An order management transmission unit that transmits the suspension request created by the order management creation unit to the second display device, and the second display device transmits the suspension request transmitted by the order management device. You may make it provide the 2nd receiving part to receive, and the 2nd control part which makes the said 2nd display apparatus pause according to the said pause request | requirement.

  In the order management system according to an aspect of the present invention, the order management creation unit of the order management device creates the substitution completion notification after creating the suspension request, and the order management device includes the order management device. The transmission unit transmits the substitution completion notification to the first display device, and the first reception unit of the first display device receives the substitution completion notification transmitted by the order management device. It may be.

  Further, in the order management system according to one aspect of the present invention, the second display device includes a second creation unit that creates a suspension return notification including information indicating return from suspension, and the second creation device. A second transmission unit that transmits the suspension return notification created by the unit to the order management device, and an output destination included in the order instruction information received by the second reception unit is the second display device. A second display unit that displays information for instructing cooking or information for instructing serving, and the order management receiving unit of the order management device receives the suspension return notification transmitted by the second display device. The registration unit of the order management device receives the identification information of the first display device in the output management table of the order management storage unit when the order management reception unit receives the suspension return notification. Display device to associate and substitute The identification information of the second display device registered in the identification information is deleted, and the order management control unit of the order management device replaces the registration unit in association with the identification information of the first display device. When the identification information of the second display device registered in the identification information of the display device to be deleted is deleted, transmission of the order instruction information to the second display device is resumed, and the order management device The order management creating unit creates an alternative cancellation request including information for canceling the alternative by the suspension return notification, and the order management transmitting unit of the order management apparatus is configured by the order management creating unit. A substitution cancellation request is transmitted to the first display device, and the first display device includes a first receiving unit that receives the substitution cancellation request, and the first display of the first display device. The first receiving unit is When receiving the substitution cancellation request, the output destination included in the order instruction information is the first display device, the information indicating the cooking or the information indicating the serving and the output destination are the second display device. Instead of the information for instructing certain cooking or the information for instructing the cooking, the information for instructing the cooking whose output destination is the first display device or the information for instructing the cooking may be displayed.

  In view of the above-described problems, a display device according to one aspect of the present invention includes a receiving unit that receives order instruction information including information that instructs cooking or information that instructs cooking that is transmitted by the order management apparatus, and the order instruction information. A display unit for displaying the information for instructing the cooking or the information for instructing the serving included in the display unit, a creation unit for creating an alternative request for replacing another display device with the display device, and the order management for the alternative request An output destination included in the order instruction information when the display unit receives a substitution completion notification including information notifying that substitution has been completed from the order management device. Displays information indicating cooking or serving as the display device, and information indicating cooking, and information indicating cooking or serving as the other display device.

  In view of the above-described problems, an order management method according to an aspect of the present invention is an order management method executed by an order management system including an order management device that manages order information, a first display device, and a second display device. The first display device receives order instruction information including information for instructing cooking or information for instructing a meal transmitted by the order management device, and the first display device is configured to receive the order instruction. A step of displaying information for instructing cooking or information for instructing serving included in the information; and an alternative request for the first display device to replace the second display device with the first display device. A step of creating, a step in which the first display device transmits the substitution request to the order management device, and a information in which the first display device notifies the substitution completion from the order management device. Including When the completion notification is received, the output destination included in the order instruction information is information for instructing cooking that is the first display device, or the information for instructing cooking, and the output destination is cooking for the second display device. The order management table containing the order information and the process progress information regarding the progress of the processing of the order information, and the display as the output destination A step of storing an output management table relating to device identification information; a step in which the order management device receives the substitution request transmitted by the first display device; and a step in which the order management device receives the substitution request. And registering the identification information of the second display device to be substituted in association with the identification information of the first display device in the output management table, and the order In the step of registering the identification information of the second display device in the step of registering the identification information of the second display device that substitutes in association with the identification information of the first display device, Stopping the transmission of the order instruction information including the instructing information or the information instructing the serving to the second display device, and transmitting the substitution completion notification to the first display device.

  In view of the above-described problems, a display method according to one aspect of the present invention is a display method executed by a display device, and includes order instruction information including information for instructing cooking or information for instructing serving transmitted by the order management device A step of displaying the information indicating the cooking or the information indicating the serving included in the order instruction information, and creating an alternative request for substituting the display device for another display device And a step of transmitting the substitution request to the order management device, and an output destination included in the order instruction information when receiving a substitution completion notification including information notifying that substitution has been completed from the order management device. Displays information for instructing cooking or serving as the display device and information for instructing cooking or information instructing serving as the output destination of the second display device Includes a step, a.

  In view of the above-described problem, an order management method according to an aspect of the present invention is an order management method executed by an order management apparatus that manages order information, and processing progress information regarding the progress of processing of order information and the order information. An order management table including: an output management table relating to identification information of a display device as an output destination; an alternative request for replacing the second display device with the first display device; A step of receiving from the display device, and a step of registering, in the output management table, the identification information of the second display device to be substituted in association with the identification information of the first display device when the substitution request is received And when registering the identification information of the second display device that substitutes in association with the identification information of the first display device in the step of registering the identification information of the second display device, The statement instruction information, stops sending to the second display device, and sending the alternative completion notification including information notifying that the alternative has been completed on the first display device.

  In view of the above-described problems, a program according to an aspect of the present invention receives order instruction information including information for instructing cooking or information for instructing a dish transmitted from the order management apparatus to a computer of a display device; A step of displaying the information for instructing cooking or the information for instructing the serving included in the order instruction information; a step of creating an alternative request for substituting another display device for a display device; and When the substitution completion notification including the step of transmitting to the order management device and the substitution completion notification including information notifying that the substitution has been completed is received from the order management device, the output destination included in the order instruction information is the display device. A step of displaying information for instructing or serving, and information for instructing cooking or information for instructing serving whose output destination is the other display device , To the execution.

  Further, a program according to an aspect of the present invention includes an order management table including order information and processing progress information regarding the progress of processing of the order information, and an output destination as a computer of an order management apparatus that manages order information. A step of storing an output management table relating to identification information of the display device; a step of receiving, from the first display device, a replacement request for replacing the second display device with the first display device; and the replacement request When the second display device is registered in the output management table in association with the identification information of the first display device, the identification information of the second display device is registered. In the step of registering, when the identification information of the second display device that is substituted in association with the identification information of the first display device is registered, the information or serving that instructs cooking Stopping the transmission of the order instruction information including the instructing information to the second display device, and transmitting the substitution completion notification including the information notifying that the substitution is completed to the first display device; , May be executed.

  According to one embodiment of the present invention, in addition to information displayed on a display device, information displayed on another display device can be displayed.

It is a figure which shows an example of the order management system which concerns on embodiment. It is a figure which shows an example of the hardware constitutions of the order terminal device which concerns on embodiment. It is a figure which shows the external appearance structure of the order terminal device which concerns on embodiment. It is a figure which shows the example of a display of the touchscreen display part which concerns on embodiment. It is a figure which shows an example of the hardware constitutions of the order management apparatus which concerns on embodiment. It is a figure which shows an example of a menu management table. It is a figure which shows an example of an order management table. It is a figure which shows an example of an output management table. It is a figure which shows an example of the hardware constitutions of the display apparatus which concerns on embodiment. It is a figure which shows an example of the order display screen (the 1) which the display apparatus which concerns on embodiment displays. It is a figure which shows an example of the hardware constitutions of the display apparatus which concerns on embodiment. It is a figure which shows an example of the order display screen (the 2) which the display apparatus which concerns on embodiment displays. It is a figure which shows an example of the order display screen (the 3) which the display apparatus which concerns on embodiment displays. It is a figure which shows an example of the order display screen (the 4) which the display apparatus which concerns on embodiment displays. FIG. 2 is a diagram illustrating an example of a hardware configuration of a printing apparatus according to an embodiment. It is a flowchart which shows an example of operation | movement of the order management apparatus which concerns on embodiment. It is a sequence chart which shows an example of operation | movement (the 1) of the order management system which concerns on embodiment. It is a sequence chart which shows an example of operation (the 2) of the order management system concerning an embodiment. It is a flowchart which shows an example of operation | movement of the display apparatus which concerns on embodiment.

(Outline of the embodiment)
Here, an outline of the embodiment will be described.
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram illustrating an example of an order management system according to the embodiment. As shown in FIG. 1, the order management system 1 includes order terminal devices 10-1 to 10-n (n is an integer of 1 or more), wireless relay devices 20-1 to 20-m (m is an integer of 1 or more). , Order management device 40, printing device 50-o (o is an integer of 1 or more), display device 70-r (r is an integer of 1 or more), and display device 80-s (s is an integer of 1 or more). ing. The wireless relay device 20-m and the order management device 40 are connected via the network 30. The display device 70-r and the display device 80-r are installed at a place where the person in charge of cooking cooks. Here, an example of the network 30 is a wired network such as a LAN (Local Area Network). Note that the network 30 may be a wireless network.

  In the following description, when the order terminal devices 10-1 to 10-n are not specified, they are referred to as order terminal devices 10. When the wireless relay devices 20-1 to 20-m are not specified, they are referred to as wireless relay devices 20. When the printing device 50-o is not specified, it is referred to as the printing device 50. When the display device 70-r is not specified, it is referred to as the display device 70. When the display device 80-s is not specified, the display device 80-s is referred to.

  The order terminal device 10 communicates with the order management device 40 via the wireless relay device 20 and the network 30. The order terminal device 10 detects the order information input by the staff using various input keys or the selected order information, and transmits the detected order information to the order management device 40 via the wireless relay device 20 and the network 30. The order information transmitted by the order terminal device 10 includes information such as the number of customers and table information, and the ordered product number, product name, and quantity thereof.

  The wireless relay device 20 receives the order information transmitted from the order terminal device 10, and transmits the received order information to the order management device 40 via the network 30. In addition, the wireless relay device 20 receives information indicating order instruction information such as cooking instruction information transmitted by the order management device 40, and transmits information indicating the received cooking instruction information to the display device 70 and the display device 80. Here, the order instruction information is information transmitted to the display device in order to instruct the person in charge of cooking or serving to order cooking or serving of the ordered menu. Order instruction information includes slip number, serial number in slip, table number (table information), menu number (product number), menu name (product name), quantity, registration time, cooking or serving completion time, output destination information, etc. including. The cooking instruction information is information transmitted to the display device 70 and the display device 80 in order to instruct the person in charge of cooking to cook the ordered menu. Hereinafter, as an example of the order instruction information, the case where the cooking instruction information is used will be described. In addition, the wireless relay device 20 receives information representing the cooking slip transmitted by the display device 70 and the display device 80 via the network 30. Here, the cooking slip is a piece of paper for notifying the person in charge of cooking that cooking of the ordered menu has been completed. When the wireless relay device 20 receives the information representing the cooking slip, the wireless relay device 20 transmits the information representing the received cooking slip to the printing device 50.

Further, the wireless relay device 20 receives the substitute request via the network 30. Here, the replacement request refers to information that the display device requests to replace another display device to be replaced. In the present embodiment, as an example, the case where the display device 70 replaces the display device 80 that is a replacement target will be described. In this case, the replacement request transmitted by the display device 70 is information for requesting that the display device 80 to be replaced be replaced with the display device 70. When the wireless relay device 20 receives the substitute request, the wireless relay device 20 transmits the received substitute request to the order management device 40.
In addition, the wireless relay device 20 transmits a suspension request transmitted by the order management device 40 that has received the substitute request to the display device 80. Here, the suspension request is information for requesting suspension to the display device 80 to be replaced by the replacement request transmitted by the display device 70.

In addition, the wireless relay device 20 transmits a suspension completion notification transmitted by the order management device 40 that has received the substitute request to the display device 70. Here, the suspension completion notification is information that notifies the display device 70 that has transmitted the replacement request that the suspension of the replacement target display device 80 has been completed.
In addition, the wireless relay device 20 receives a suspension return notification transmitted by the display device 80 that has transitioned from the suspension state to the operation state. When receiving the suspension return notification, the wireless relay device 20 transmits the suspension return notification to the order management device 40. Here, the suspension return notification is information for notifying the display device 70 that the display device 80 that has been suspended has returned to the operation state when the display device 80 shifts from the suspension state to the operation state. In addition, the wireless relay device 20 transmits an alternative cancellation request transmitted by the order management device 40 that has received the suspension return notification to the display device 70. Here, the substitution cancellation request is information for notifying the display device 70 that the display device 80 that has been suspended has returned to the operating state when the display device 80 has returned from the suspended state to the operating state.

The order management device 40 receives the order information transmitted from the order terminal device 10 via the wireless relay device 20 and the network 30. The order management device 40 registers the received order information in the order management table stored in the nonvolatile memory included in the order management device 40. Here, the order management table is data in a table format in which order information is associated with information indicating the progress of processing of the order information.
Upon receiving the order information, the order management device 40 creates cooking instruction information for the menu from the order information, and transmits the created cooking instruction information to the display device 70 and the display device 80.

  Further, the order management device 40 receives the cooking completion notification transmitted by the display device 70 and the display device 80 via the network 30. Here, the cooking completion notification is information notifying that cooking of the menu displayed on the display device 70 and the display device 80 has been completed, and includes information indicating cooking completion, table information, and a product number. Upon receiving the cooking completion notification, the order management device 40 acquires information indicating the completion of cooking, table information, and a product number from the cooking completion notification, and among the order information included in the order management table, the order management device 40 Information indicating that cooking has been completed is registered in association with information indicating the progress of processing of order information corresponding to the combination of information and product number.

Further, the order management device 40 receives the substitute request transmitted from the display device 70 via the wireless relay device 20 and the network 30. The order management device 40 registers the received substitute request in the output management table stored in the nonvolatile memory included in the order management device 40. Here, the output management table is data in a table format in which identification information of a display device, information indicating the state of the display device, and identification information of a display device to be substituted are associated with each other. When the order management device 40 registers the replacement request in the output management table, the order management device 40 creates a suspension request for requesting the suspension to the display device 80 to be replaced. When the order management device 40 creates the suspension request, the order management device 40 transmits the created suspension request to the display device 80.
When the order management device 40 transmits a pause request to the display device 80, the order management device 40 stops transmitting cooking instruction information to the display device 80. When the order management device 40 stops sending the cooking instruction information to the display device 80, the order management device 40 creates an alternative completion notification to the display device 70. Here, the replacement completion notification is information for notifying the display device 70 that the replacement of the replacement target display device 80 has been completed. When the order management device 40 creates the substitution completion notification, the order management device 40 transmits the created substitution completion notification to the display device 70.

  The order management device 40 that has transmitted the suspension request to the display device 80 receives the suspension return notification transmitted by the display device 80 via the wireless relay device 20 and the network 30. Here, the hibernation return notification is information notifying that the display device 80 in the hibernation state has shifted from the hibernation state to the operation state. Upon receiving the suspension return notification, the order management device 40 registers the suspension return notification in the output management table stored in the nonvolatile memory included in the order management device 40. When the order management device 40 registers the suspension return notification in the output management table, the order management device 40 resumes sending the cooking instruction information to the display device 80. When the order management device 40 resumes transmitting the cooking instruction information to the display device 80, the order management device 40 creates an alternative cancellation notification to be transmitted to the display device 70. Here, the replacement cancellation notification is information requesting the display device that has been replaced with another display device to be replaced to cancel the replacement of another display device to be replaced. When the order management device 40 creates the substitution cancellation notification, the order management device 40 transmits the created substitution cancellation notification to the display device 70.

  As described above, the display device 70 is installed, for example, in a place where a person in charge of cooking cooks. The display device 70 is, for example, a touch panel display. The display device 70 receives the cooking instruction information relayed by the wireless relay device 20. When the display device 70 receives the cooking instruction information, the display device 70 displays an order display screen including a menu to be cooked at the place where the display device 70 is installed among the menus included in the cooking instruction information. Accept the operation. When the display device 70 receives an operation for notifying that any of the menus included in the order display screen has been cooked, the display device 70 creates a cooking completion notification corresponding to the operation. The cooking completion notification is transmitted to the order management apparatus 40.

  Further, the display device 70 creates a replacement request when an operation to replace the display device 80 to be replaced with the display device 70 is performed by a person in charge of cooking or the like. The replacement request includes the identification information of the own device and the identification information of the device to be replaced. When the display device 70 creates the substitute request, the display device 70 transmits the created substitute request to the order management device 40. The display device 70 receives the substitution completion notification transmitted by the order management device 40 after transmitting the substitution request. Upon receiving the substitution completion notification, the display device 70 displays an order display screen including a menu to be cooked at a place where the display device 70 and the display device 80 are installed, among the menus included in the cooking instruction information. Accept operations on the display screen.

  In addition, when the display device 70 receives the substitute cancellation request transmitted by the order management device 40, the display device 70 includes a menu that is cooked in a place where the display device 70 and the display device 80 are installed, among the menus included in the cooking instruction information. The order display screen is switched to an order display screen including a menu for cooking at a place where the display device 70 is installed, and an operation on the order display screen is accepted.

  As described above, the display device 80 is installed at a place where a person in charge of cooking cooks, for example. The display device 80 is, for example, a touch panel display. The display device 80 receives the cooking instruction information relayed by the wireless relay device 20. When the display device 80 receives the cooking instruction information, the display device 80 displays an order display screen including a menu to be cooked at a place where the display device 80 is installed among the menus included in the cooking instruction information. Accept the operation. When the display device 80 accepts an operation for notifying that any of the menus included in the order display screen is completed, the display device 80 creates a cooking completion notification corresponding to the operation. The cooking completion notification is transmitted to the order management apparatus 40.

  Further, when the display device 80 receives the suspension request transmitted by the order management device 40, the display device 80 causes the display device 80 to halt in response to the received suspension request. Here, the display device 80 may cause the display device 80 to shut down or transition to a sleep state in response to a pause request. The shutdown is to stop the display device 80. The sleep state is to cause the display device 80 to enter a power saving state. Further, for example, when an operation for returning from the sleep state to the operation state is performed by a person in charge of cooking or the like, the display device 80 creates a sleep return notification. When the display device 70 creates the suspension return notification, the display device 70 transmits the created suspension return notification to the order management device 40. Then, the display device 80 displays an order display screen including a menu to be cooked in a place where the display device 80 is installed, among the menus included in the cooking instruction information transmitted by the order management device 40, and the order display screen The operation for is accepted.

  When receiving the information representing the cooking slip transmitted by the order management device 40, the printing device 50 prints the cooking slip based on the received information representing the cooking slip. An example of the printing apparatus 50 is a printer.

  Hereinafter, the order terminal device 10, the order management device 40, the display device 70, the display device 80, and the printing device 50 that are mainly included in the order management system 1 will be described in detail.

(Order terminal device)
FIG. 2 is a diagram illustrating an example of a hardware configuration of the order terminal device according to the embodiment. As shown in FIG. 2, the order terminal device 10 includes a CPU (Central Processing Unit) 101, a ROM (Read Only Memory) 102, a RAM (Random Access Memory) 103, a non-volatile memory 104, a display unit 105, and an input unit 106. As shown in FIG. 2, the communication unit 107 and the bus 150 such as an address bus and a data bus are provided for electrically connecting the components.

  The CPU 101 reads out a control program stored in the ROM 102 and various information stored in the RAM 103 and the nonvolatile memory 104, and controls each unit based on the read control program and various information. In addition, the CPU 101 stores necessary information in the RAM 103 and the nonvolatile memory 104. The CPU 101 is connected to each unit included in the order terminal device 10 via the bus 150 in a state where data can be input and output. The CPU 101 causes the display unit 105 to display information based on the result detected by the input unit 106 and information received by the communication unit 107.

  The ROM 102 is a storage area for storing a control program used by the CPU 101. The RAM 103 is a temporary storage area for storing information used by the CPU 101. The nonvolatile memory 104 is a storage area that stores information used by the CPU 101. As the non-volatile memory 104, for example, a flash memory or the like is used.

The display unit 105 displays various information according to the control of the CPU 101. The display unit 105 is, for example, a liquid crystal display or an organic EL (Electroluminescence) display.
For example, the input unit 106 is stacked on the display unit 105. The input unit 106 detects the coordinate position and movement pressed by the user and performs various inputs. The display unit 105 and the input unit 106 constitute a touch panel display unit 110.
The communication unit 107 transmits the input information output from the CPU 101 to the wireless relay device 20. Further, the communication unit 107 outputs a signal received from the wireless relay device 20 to the CPU 101.

  FIG. 3 is a diagram illustrating an external configuration of the order terminal device according to the embodiment. As shown in FIG. 3, the order terminal device 10 has a rectangular and small shape so that the user can easily hold it. A touch panel display unit 110 is provided over substantially the entire front surface of the order terminal device 10. The touch panel display unit 110 is configured by laminating an input unit 106 on a display unit 105. Various characters, icons, buttons, and the like are displayed on the touch panel display unit 110, and various inputs can be performed when the user touches the touch panel display unit 110.

  The staff of the restaurant or izakaya carries the order terminal device 10, goes to the customer's table, listens to the order from the customer, and enters the order into the order terminal device 10. As a procedure, the staff first inputs information such as a table number (table number) and the number of people (hereinafter referred to as “header information”). Then listen to customer orders and enter menus. After inputting the menu, the staff confirms the order and transfers the data to the order management apparatus 40. As described above, these operations can be performed by operating various characters, icons, buttons, and the like displayed on the touch panel display unit 110 of the order terminal device 10 with a finger.

FIG. 4 is a diagram illustrating a display example of the touch panel display unit according to the embodiment. In addition, the shape of the touch panel display unit 110 corresponds to the shape of the front surface of the order terminal device 10, and the length in the vertical direction may be different from the length in the horizontal direction.
As shown in FIG. 4, the touch panel display unit 110 displays a return button 121, a menu button 122, an edit button 123, a classification button 124, a menu name button 125, and a confirmation button 126. The return button 121 is a button for returning to the previous screen. The menu button 122 is a button for displaying a menu input screen. The edit button 123 is a button for performing editing. The classification button 124 is a button for selecting a menu classification. The menu name button 125 is a button corresponding to each menu for placing an order. The confirmation button 126 is a button for displaying an order confirmation screen.

  The staff of the restaurant or izakaya holds the order terminal device 10 and goes to the customer table, and inputs information such as the table number and the number of people. Then, the staff presses the menu button 122 to display a list of classifications. When the list of classifications is displayed, the staff selects a specific classification using the classification button 124. The order terminal device 10 displays a menu input screen as shown in FIG. This example is a display example when a drink is selected as the classification.

(Order management device)
FIG. 5 is a diagram illustrating an example of a hardware configuration of the order management apparatus according to the embodiment. As shown in FIG. 5, the order management device 40 includes an order management communication unit 401 (order management reception unit, order management transmission unit), order management control unit 402, ROM 403, RAM 404, order management storage unit 405, order management display unit. 406, an order management operation unit 407, a registration unit 452, an order management creation unit 454, and a bus 450 such as an address bus or a data bus for electrically connecting the above components as shown in FIG. I have. The order management operation unit 407 may be a mechanical key, for example, and may be incorporated on the order management display unit 406 as a touch panel.

  The order management communication unit 401 outputs the order information received from the order terminal device 10 via the wireless relay device 20 and the network 30 to the order management control unit 402. The order management communication unit 401 outputs the cooking completion notification received from the display device 70 and the display device 80 via the wireless relay device 20 and the network 30 to the order management control unit 402. The order management communication unit 401 transmits the cooking instruction information created by the order management creation unit 454 to one or both of the display device 70 and the display device 80. The order management communication unit 401 outputs the substitution request received from the display device 70 via the wireless relay device 20 and the network 30 to the order management control unit 402. The order management communication unit 401 transmits the suspension request created by the order management creation unit 454 to the display device 80. The order management communication unit 401 transmits the substitution completion notification created by the order management creation unit 454 to the display device 70. The order management communication unit 401 outputs the suspension return notification received from the display device 80 via the wireless relay device 20 and the network 30 to the order management control unit 402. The order management communication unit 401 transmits the substitution cancellation request created by the order management creation unit 454 to the display device 70.

The order management control unit 402 reads out the control program stored in the ROM 403 and various information stored in the RAM 404 and the order management storage unit 405, and controls each unit based on the read control program and various information. The order management control unit 402 is connected to each unit included in the order management apparatus 40 via the bus 450 in a state where data can be input and output. The order management control unit 402 receives order information from the order terminal device 10 via the wireless relay device 20, the network 30, and the order management communication unit 401. The order management control unit 402 controls the order management communication unit 401, the order management display unit 406, and the order management operation unit 407.
The order management control unit 402 acquires cooking instruction information from the order management creation unit 454. Upon obtaining the cooking instruction information, the order management control unit 402 transmits the cooking instruction information from the order management communication unit 401 to the display device 70 and the display device 80. When the order management control unit 402 obtains information indicating that the identification information of the replacement target display device output from the registration unit 452 is registered, the order management control unit 402 sends the cooking instruction information to the replacement target display device from the order management communication unit 401. Stop sending. Further, when the order management control unit 402 acquires information indicating that the identification information of the replacement target display device output from the registration unit 452 has been deleted, the order management communication unit 401 sends the cooking instruction information to the replacement target display device. Resume sending.

The ROM 403 is a storage area for storing a control program used by the order management control unit 402. The RAM 404 is a temporary storage area that stores information used by the order management control unit 402. The order management storage unit 405 stores a menu management table 408, an order management table 410, and an output management table 412. The menu management table 408, the order management table 410, and the output management table 412 will be described later.
The order management display unit 406 displays various information according to the control of the order management control unit 402. The order management display unit 406 is, for example, a liquid crystal display or an organic EL display.

The registration unit 452 acquires the order information transmitted from the order terminal device 10 from the order management communication unit 401. Upon obtaining the order information, the registration unit 452 registers the product number, product name, and quantity included in the order information in the order management table 410 stored in the order management storage unit 405.
Further, the registration unit 452 acquires a cooking completion notification from the order management communication unit 401. When the registration unit 452 acquires the cooking completion notification, the registration unit 452 acquires information indicating cooking completion, table information, and a product number included in the cooking completion notification. When the registration unit 452 acquires the information indicating the completion of cooking, the table information, and the product number, the order information corresponding to the combination of the acquired table information and the product number among the order information included in the order management table 410. A flag indicating that cooking has been completed is stored in association with information indicating the progress of processing of the order information associated with. Specifically, when the registration unit 452 acquires information indicating cooking completion, table information, and a product number included in the cooking completion notification, the registration unit 452 relates to the combination of the table information and the product number from the order management table 410. The time when the cooking completion notification is acquired is registered in the “cooking completion time” column.

In addition, the registration unit 452 acquires an alternative request from the order management communication unit 401. When the registration unit 452 acquires the replacement request, the registration unit 452 acquires the identification information of the display device 70 and the identification information of the replacement target display device 80 included in the replacement request. When the registration unit 452 acquires the identification information of the display device 70 and the identification information of the display device 80, the registration unit 452 enters the column of the identification information of the replacement target display device related to the identification information of the display device 70 in the output management table 412 described later. The identification information of the display device 80 is registered. When the registration unit 452 registers the identification information of the display device 80 in the column of the identification information of the replacement target display device, the order management control unit 402 and the order management creation unit indicate that the identification information of the replacement target display device is registered. Notify 454.
In addition, the registration unit 452 acquires a suspension return notification from the order management communication unit 401. When the registration unit 452 acquires the suspension return notification, the registration unit 452 acquires the identification information of the display device 70 and the identification information of the replacement target display device 80 included in the suspension return notification. When the registration unit 452 acquires the identification information of the display device 70 and the identification information of the display device 80, the registration unit 452 registers the identification information of the display device 70 to be replaced related to the identification information of the display device 70 in the output management table 412. The identification information of the display device 80 is deleted. When the identification information of the display device 80 registered in the column of identification information of the replacement target display device is deleted, the registration unit 452 indicates that the identification information of the replacement target display device is deleted, and the order management control unit 402 and The order management creation unit 454 is notified.

When the order management creation unit 454 acquires the order information from the order management communication unit 401, the order management creation unit 454 creates cooking instruction information for the product corresponding to the product number included in the order information. When the order management creation unit 454 creates the cooking instruction information, the order management creation unit 454 outputs the created cooking instruction information to the order management control unit 402. Here, the cooking instruction information includes what is cooked at the place where the display device 70 is installed and what is cooked at the place where the display device 80 is installed.
The order management creation unit 454 acquires a replacement request from the order management communication unit 401 when notified from the registration unit 452 that the identification information of the replacement target display device has been registered. When the order management creation unit 454 acquires the replacement request, the order management creation unit 454 acquires the identification information of the replacement target display device 80 included in the replacement request. Upon obtaining the identification information of the display device 80, the order management creation unit 454 creates a suspension request with the display device 80 as a destination. When the order management creation unit 454 creates a suspension request, the order management creation unit 454 outputs the created suspension request to the order management communication unit 401. After outputting the suspension request to the order management communication unit 401, the order management creation unit 454 creates a substitution completion notification with the display device 70 as the destination. When the order management creation unit 454 creates the substitution completion notification, the order management creation unit 454 outputs the substitution completion notification to the order management communication unit 401.
Further, when the registration management unit 454 is notified by the registration unit 452 that the identification information of the display device to be replaced has been deleted, the order management creating unit 454 creates a replacement cancellation request addressed to the display device 70, and the generated replacement cancellation request Is output to the order management communication unit 401.

(Menu management table)
FIG. 6 is a diagram illustrating an example of the menu management table. The menu management table 408 includes “menu number”, “menu name”, “output destination 1 (layout)”, “output destination 2 (main)”, “output destination 3 (salad)”, and “output destination 4 (dessert)”. ". As shown in FIG. 6, the menu management table 408 includes a “menu number” column, a “menu name” column, an “output destination 1 (layout)” column, and an “output destination 2 (main)” column. And “output destination 3 (salad)” and “output destination 4 (dessert)” are provided.
The menu number is menu identification information, and is represented by, for example, a product number. The menu name is the same as the product name. Here, the menu name “medium” of the menu number “601” shown in FIG. 6 is the menu name “sirloin steak” of the menu number “101” and the menu name “Japanese steak” of the menu number “102”. Associated. The menu name “Weldan” of the menu number “602” is associated with the menu name “Sirloin steak” of the menu number “101” and the menu name “Japanese style steak” of the menu number “102”. That is, the menu name “medium” of the menu number “601” and the menu name “Weldan” of the menu number “602” are the menu name “sirloin steak” of the menu number “101” and the menu name “102” of the menu number “102”. It is a sub-menu of “Japanese-style steak”.
The output destination 1 is a destination to which cooking instruction information is transmitted, and is, for example, the display device 80 installed at a place where the food is served. In FIG. 6, “1” is registered in the menu to be output to the output destination 1. The output destination 2 is a destination to which cooking instruction information is transmitted, and is, for example, the display device 70 installed at a place where the main dish is cooked. In FIG. 6, “1” is registered in the menu to be output to the output destination 2. The output destination 3 is a destination to which cooking instruction information is transmitted, and is, for example, the display device 70 installed at a place where the salad is cooked. In FIG. 6, “1” is registered in the menu to be output to the output destination 3. The output destination 4 is a destination to which cooking instruction information is transmitted, and shows the display device 70 installed at a place where the dessert is cooked, for example. In FIG. 6, “1” is registered in the menu to be output to the output destination 4.

  The order management device 40 acquires a product number and a product name from the order information transmitted by the order terminal device 10. When the order management device 40 acquires the product number and the product name, the order management device 40 refers to the menu management table 408 and identifies the combination of the menu number and the menu name corresponding to the combination of the product number and the product name. When the combination of the menu number and the menu name is specified, the order management apparatus 40 creates cooking instruction information with reference to the registration status of the output destination information in relation to the combination of the menu number and the menu name. The cooking instruction information includes a slip number, serial number in the slip, table number (table information), menu number (product number), menu name (product name), quantity, registration time, cooking completion time, output destination information, and the like. The cooking completion time indicates the time when the order management device 40 receives a cooking completion notification from a display device or the like. When the order management device 40 acquires the cooking completion notification, the order management device 40 transmits cooking instruction information again to change the display contents of each display device.

(Order management table)
FIG. 7 is a diagram illustrating an example of the order management table. The order management table 410 includes “slip number”, “serial in slip”, “table number”, “menu number”, “quantity”, “menu name”, “registration time”, “cooking completion time”, and “cooking completion”. Time ". As shown in FIG. 7, the order management table 410 includes a “slip number” field, a “serial in slip” field, a “menu number” field, a “table number” field, and a “quantity” field. A “menu name” column, a “registration time” column, a “cooking completion time” column, and a “cooking completion time” column are provided.
The slip number is slip identification information, and is represented by a number, for example. The in-slip serial is identification information of the menu included in the slip number, and is represented by a number, for example. The table number is identification information indicating the location of the customer's table, and is represented by a number indicating the table, for example. The menu number is menu identification information, and is represented by, for example, a product number. The menu name is the same as the product name.
In the example shown in FIG. 7, the medium of the menu number “801” is registered immediately after the sirloin steak of the menu number “101”. This indicates that the medium of the menu number “801” is selected as the sub-menu of the sirloin steak with the menu number “101”. In addition, immediately after the Japanese-style steak with the menu number “102”, the welder with the menu number “802” is registered. As a result, it is shown that the welder with the menu number “802” is selected as the sub-menu of the Japanese-style steak with the menu number “102”.

  The order management device 40 acquires a product number, a product name, and a quantity from the order information transmitted by the order terminal device 10. When the order management device 40 acquires the product number, the product name, and the quantity, the order management device 40 generates a slip number, a serial number in the slip, and a registration time in the order management table 410. When the order management apparatus 40 generates the slip number, the serial number in the slip, and the registration time in the order management table 410, the order management table 40 displays the acquired desk number, product number, product name, and quantity in the “desk number” of the order management table 410. , “Menu number”, “menu name”, and “quantity”.

(Output management table)
FIG. 8 is a diagram illustrating an example of the output management table. The output management table 412 associates “output destination”, “display device number”, “type”, “status”, “substitute display device”, and “remarks”. As shown in FIG. 8, the output management table 412 includes an “output destination” column, a “display device number” column, a “type” column, a “status” column, and a “substitution target display device”. A column and a “Remarks” column are provided.
The output destination is identification information of the output destination on the order display screen, and is represented by a number, for example. The display device number is identification information of the display device, and is represented by a number, for example. The type is a place where the display device is installed. For example, “cooking”, “cooking”, and the like are registered. The state indicates the state of the display device. For example, “normal”, “pause”, and the like are registered. The display device to be replaced indicates a display device to be replaced, and for example, the display device number is registered. Remarks is a column to describe the items to be added. For example, the place where display devices such as “1F floor”, “main dish”, “salad”, “dessert”, “drink” are installed, and the type of menu Etc. are registered. In the example shown in FIG. 8, the display device 3 is set to replace the display device 2. That is, the order display screen displayed on the display device 2 installed in the salad corner is set to be displayed together with the order display screen displayed on the display device 3 installed in the main dish.

  The order management device 40 acquires the identification information of the display device that transmitted the replacement request and the identification information of the replacement target display device from the replacement request transmitted by the display device. When the order management device 40 acquires the identification information of the display device that sent the substitution request and the identification information of the display device that is the substitution target, the order management device 40 refers to the output management table 412 and corresponds to the identification information of the display device that sent the substitution request. The display device number to be replaced is specified, and the identification information of the replacement target display device is registered in the column of the replacement target display device associated with the specified display device number.

(Display device)
FIG. 9 is a diagram illustrating an example of a hardware configuration of the display device according to the embodiment. As illustrated in FIG. 9, the display device 70 includes a communication unit 701 (first receiving unit and first transmitting unit), a control unit 702, a ROM 703, a RAM 704, a nonvolatile memory 705, and a display unit 706 (first display). ), An operation unit 707, a creation unit 754, and a bus 750 such as an address bus and a data bus for electrically connecting the above components as shown in FIG.

  The communication unit 701 outputs the cooking instruction information transmitted from the order management device 40 via the wireless relay device 20 and the network 30 to the control unit 702. The communication unit 701 transmits the cooking completion notification output by the control unit 702 to the order management device 40 via the network 30 and the wireless relay device 20. Further, the communication unit 701 transmits the substitution request output from the creation unit 754 to the order management device 40 via the network 30 and the wireless relay device 20. The communication unit 701 outputs the substitution completion notification transmitted by the order management device 40 via the wireless relay device 20 and the network 30 to the control unit 702.

  The control unit 702 reads out a control program stored in the ROM 703 and various information stored in the RAM 704 and the nonvolatile memory 705, and controls each unit based on the read control program and various information. The control unit 702 is connected to each unit included in the display device 70 via the bus 750 in a state where data can be input and output. The control unit 702 acquires the cooking instruction information transmitted from the order management device 40 from the communication unit 701. When acquiring the cooking instruction information, the control unit 702 refers to the output destination information included in the cooking instruction information and causes the display unit 706 to display a menu whose output destination is the display device 70. Specifically, a menu management table is stored in the nonvolatile memory 705. The menu management table 408 stored in the order management apparatus 40 can be applied to this menu management table. When the control unit 702 acquires the cooking instruction information, the control unit 702 determines which menu should be output from the own device from the menu number included in the acquired cooking instruction information and the output destination number of the own device, and displays the information on the display unit 706. The menu to be output is displayed on the own device. As a result, the display device 70 is cooked at the place where the display device 70 is installed out of the one cooked at the place where the display device 70 is installed and the one cooked at the place where the display device 80 is installed. Can be displayed.

  In addition, the control unit 702 transmits a cooking completion notification output from the creation unit 754 to the order management device 40 via the communication unit 701, the network 30, and the wireless relay device 20. When the control unit 702 acquires information indicating that an operation for transmitting information indicating that cooking of the menu output from the operation unit 707 has been completed is received, the control unit 702 causes the generation unit 754 to generate a cooking completion notification for the menu. . Specifically, when acquiring information indicating that an operation of transmitting information indicating that cooking of the menu has been completed is received, control unit 702 acquires information on the table and a product number from the cooking instruction information. . When acquiring the table information and the product number, the control unit 702 outputs information indicating the completion of cooking, the table information, and the product number to the creation unit 754. When acquiring the cooking completion notification from the creating unit 754, the control unit 702 transmits the cooking completion notification from the communication unit 701 to the order management device 40. Further, when acquiring the cooking completion notification, the control unit 702 outputs the cooking completion notification to the display unit 706.

In addition, when the control unit 702 acquires information indicating that an alternative request for replacing the display device 80 has been received from the operation unit 707, the control unit 702 causes the creation unit 754 to create an alternative request. Specifically, when the control unit 702 obtains information indicating that an operation for replacing the display device 80 with the display device 70 has been received, the control unit 702 identifies the display device 70 and the identification information of the display device 80 to be replaced. And get. When acquiring the identification information of the display device 70 and the identification information of the display device 80 that is the replacement target, the control unit 702 generates the identification information of the display device 70 and the identification information of the display device 80 that is the replacement target. Output to 754. When the control unit 702 acquires an alternative request from the creation unit 754, the control unit 702 outputs the replacement request to the communication unit 701.
When the control unit 702 outputs the substitution request to the communication unit 701, the control unit 702 cooks food at a place where the display device 70 included in the cooking instruction information output by the communication unit 701 is installed (the output destination is the display device 70). Display device 80 in addition to those cooked at the place where the display device 70 is installed among those cooked at the place where the display device 80 is installed (the output destination is the display device 80). What is cooked at the place where is installed is output to the display unit 706.

In addition, the control unit 702 acquires a substitution completion notification from the order management device 40 via the wireless relay device 20, the network 30, and the communication unit 701.
In addition, the control unit 702 acquires an alternative cancellation request from the order management device 40 via the wireless relay device 20, the network 30, and the communication unit 701. When the control unit 702 acquires the substitution cancellation request, the control unit 702 cooks at a place where the display device 70 included in the cooking instruction information output by the communication unit 701 is installed and cooks at a place where the display device 80 is installed. Among the foods, the food cooked at the place where the display device 70 is installed is output to the display unit 706. That is, the control unit 702 stops the output of what is cooked at the place where the display device 80 is installed.

  The ROM 703 is a storage area for storing a control program used by the control unit 702. The RAM 704 is a temporary storage area that stores information used by the control unit 702. The non-volatile memory 705 may store information such as text messages.

  The display unit 706 displays various information according to the control of the control unit 702. The display unit 706 is, for example, a liquid crystal display or an organic EL display. The display unit 706 displays an order display screen based on information output from the control unit 702 among the cooking instruction information received by the communication unit 701. When the display unit 706 acquires the cooking completion notification output by the control unit 702, the display unit 706 acquires information indicating cooking completion, table information, and a product number included in the cooking completion notification. When the display unit 706 acquires information indicating cooking completion, table information, and a product number from the cooking completion notification, the combination of the table information and the product number among the names of menus included in the order display screen is displayed. A symbol such as a check mark indicating that cooking has been completed is displayed in the menu name corresponding to. With this configuration, the person in charge of cooking can know the menu for which cooking has been completed.

The operation unit 707 may be a mechanical key or may be incorporated on the display unit 706 as a touch panel. The operation unit 707 receives an operation on the order display screen displayed on the display unit 706. When the operation unit 707 receives an operation on the order display screen, the operation unit 707 creates information indicating the operation. When the operation unit 707 creates information indicating the operation, the operation unit 707 outputs the information indicating the operation to the control unit 702. Specifically, the operation unit 707 notifies one of the menus included in the order display screen displayed on the display unit 706 of the display device 70 that cooking of the menu has been completed. Accept the operation. When the operation unit 707 receives an operation (cancellation) for notifying that the cooking of the menu has been completed, the operation unit 707 transmits information indicating that an operation for notifying that the cooking of the menu has been completed to the control unit 702. Output.
In addition, the operation unit 707 accepts an operation of pressing an alternative request button among buttons included in the order display screen displayed on the display unit 706 of the display device 70. When the operation unit 707 receives an operation of pressing the replacement request button, the operation unit 707 outputs information indicating that the replacement request has been received to the control unit 702.

(Order display screen (part 1))
FIG. 10 is a diagram illustrating an example of an order display screen (part 1) displayed by the display device according to the embodiment. FIG. 10 shows an example of information indicating the main dish displayed by the display device.
As shown in FIG. 10, the order display screen 90 includes a horizontal scroll bar 91, an order display area 95, a screen update button 96, a previous correction button 97, and an alternative request button 98. The horizontal scroll bar 91 is a GUI (Graphical User Interface) for moving the order display area 95. In the example shown in FIG. 10, the horizontal scroll bar 91 shows information on tables such as “A28” and “B23” and the number of customers such as “3 people” and “4 people”. The name of the menu displayed on the order display screen 90 may be an abbreviation of the name. The example shown in FIG. 10 is an example in which menu names are omitted.

  In the order display area 95, information on the table and the menu name ordered on the table are displayed. In the example shown in FIG. 10, it is displayed on the “A28” table that a new order has been placed and 14 minutes have passed since the order was accepted. Furthermore, at the “A28” table, sirloin steak medium, rice, beef stew, chicken rattan, curry rice and other main dishes are ordered one by one. In addition, in the “A28” table, the sirloin steak medium and rice are displayed with a check mark to indicate that cooking has been completed. Further, the background of beef stew, chicken rattan, and curry rice is displayed in gray, indicating that the serving has been completed. When an operation such as pushing down a menu that has been arranged is performed on a display device (not shown) (hereinafter referred to as a “display device for distribution”) installed at a place where the person in charge of the arrangement is arranged, A distribution completion notification including distribution completion information related to the corresponding menu is generated from the display device for use and transmitted to the order management apparatus 40. When the order management device 40 receives the notification of the completion of the distribution, the order management table 410 shown in FIG. 7 is updated for the corresponding menu, and the distribution is completed for the other display devices displaying the cooking instructions for the corresponding menu. The information for switching to the display indicating that it has been sent is transmitted.

The screen update button 96 is a button for updating the information displayed on the order display screen 90 to the latest information.
The immediately preceding correction button 97 is a button for canceling the operation performed immediately before. When the immediately preceding correction button 97 is pressed, a cooking completion cancellation notification is transmitted from the display device 70 to the order management device 40. Upon receiving the dish completion cancellation notification transmitted from the display device 70, the order management device 40 cancels the processing performed by the immediately previous operation performed on the display device 70.
The replacement request button 98 is a button for requesting the display device 70 to replace another display device to be replaced. When the replacement request button 98 is pressed, a screen for inputting or selecting a display device to be replaced is displayed. When the person in charge of cooking inputs or selects the display device to be replaced, the operation unit 707 issues a replacement request. Information indicating acceptance is output to the control unit 702.

(Display device)
FIG. 11 is a diagram illustrating an example of a hardware configuration of the display device according to the embodiment. As illustrated in FIG. 11, the display device 80 includes a communication unit 801 (second reception unit, second transmission unit), a control unit 802 (second control unit), a ROM 803, a RAM 804, a nonvolatile memory 805, a display A unit 806 (second display unit), an operation unit 807, a creation unit 854 (second creation unit), and an address bus for electrically connecting the components as shown in FIG. A bus 850 such as a data bus is provided.

  The communication unit 801 outputs the cooking instruction information transmitted from the order management device 40 via the wireless relay device 20 and the network 30 to the control unit 802. The communication unit 801 transmits the cooking completion notification output by the control unit 802 to the order management device 40 via the network 30 and the wireless relay device 20. Further, the communication unit 801 outputs the suspension request transmitted from the order management device 40 via the wireless relay device 20 and the network 30 to the control unit 802. The communication unit 801 transmits the suspension return notification output by the creation unit 854 to the order management device 40 via the network 30 and the wireless relay device 20.

  The control unit 802 reads the control program stored in the ROM 803 and various information stored in the RAM 804 and the nonvolatile memory 805, and controls each unit based on the read control program and various information. The control unit 802 is connected to each unit included in the display device 80 via the bus 850 in a state where data can be input and output. The control unit 802 acquires cooking instruction information from the order management device 40 via the wireless relay device 20, the network 30, and the communication unit 801. Control part 802 cooks in the place where display device 80 was installed among the thing cooked in the place where display device 70 contained in cooking instruction information was installed, and the thing cooked in the place where display device 80 was installed. To be displayed (the output destination is the display device 80) is displayed on the display unit 806.

  In addition, the control unit 802 transmits a cooking completion notification output from the creation unit 854 to the order management device 40 via the communication unit 801, the network 30, and the wireless relay device 20. When the control unit 802 acquires information indicating that the operation for notifying that the cooking of the menu output from the operation unit 807 has been received, the control unit 802 causes the creation unit 854 to create a cooking completion notification for the menu. Specifically, when acquiring information indicating that an operation for notifying that cooking of the menu has been completed is received, the control unit 802 acquires table information and a product number from the cooking instruction information. Upon obtaining the table information and the product number, the control unit 802 outputs information indicating the completion of cooking, the table information, and the product number to the creation unit 854. When acquiring the cooking completion notification from the creation unit 854, the control unit 802 transmits the cooking completion notification from the communication unit 801 to the order management apparatus 40. Further, when acquiring the cooking completion notification, the control unit 802 outputs the cooking completion notification to the display unit 806.

In addition, the control unit 802 acquires the suspension request output from the communication unit 801. When acquiring the pause request, the control unit 802 pauses the display device 80.
In addition, when the control unit 802 detects that the display device 80 has returned to the operating state, the control unit 802 causes the creation unit 854 to create a suspension return notification. Specifically, the control unit 802 detects that the display device 80 has been returned to the operating state by turning on the power. In addition, the control unit 802 requests a restoration confirmation operation after the display device 80 in the dormant state is activated, and detects that the cooker has returned to the operation state when performing the restoration confirmation operation. When the control unit 802 detects that the display device 80 has returned to the operating state, the control unit 802 acquires identification information of the display device 80. When acquiring the identification information of the display device 80, the control unit 802 outputs the identification information of the display device 80 and information indicating that the display device 80 has returned to the operating state to the creation unit 854. When the control unit 802 acquires the suspension return notification from the creation unit 854, the control unit 802 outputs the suspension return notification to the communication unit 801. When the control unit 802 outputs the suspension return notification to the communication unit 801, the control unit 802 prepares the display device 80 to be cooked at the place where the display device 80 included in the cooking instruction information output by the communication unit 801 is installed. Among the items cooked in the place, the items cooked in the place where the display device 80 is installed are output to the display unit 806.

  The ROM 803 is a storage area for storing a control program used by the control unit 802. The RAM 804 is a temporary storage area that stores information used by the control unit 802. The nonvolatile memory 805 may store information such as text messages.

  The display unit 806 displays various information according to the control of the control unit 802. The display unit 806 is, for example, a liquid crystal display or an organic EL display. The display unit 806 displays an order display screen based on information output from the control unit 802 among cooking instruction information received by the communication unit 801. Specifically, when the display unit 806 acquires the cooking completion notification output by the control unit 802, the display unit 806 acquires information indicating cooking completion, table information, and a product number included in the cooking completion notification. When the display unit 806 obtains information indicating cooking completion, table information, and a product number from the cooking completion notification, the display unit 806 displays the combination of the table information and the product number among the menu names included in the order display screen. A symbol such as a check mark indicating that cooking has been completed is displayed in the name of the corresponding menu. With this configuration, the person in charge of cooking can know the menu for which cooking has been completed.

The operation unit 807 may be a mechanical key, and may be incorporated on the display unit 806 as a touch panel. The operation unit 807 receives an operation on the order display screen displayed on the display unit 806. When receiving an operation on the order display screen, the operation unit 807 creates information indicating the operation. When the operation unit 807 creates information indicating the operation, the operation unit 807 outputs the information indicating the operation to the control unit 802. Specifically, the operation unit 807 notifies one of the menus included in the order display screen displayed on the display unit 806 of the display device 80 that cooking of the menu has been completed. Accept the operation. When the operation unit 807 receives an operation (cancellation) for notifying that the cooking of the menu has been completed, the operation unit 807 transmits information indicating that the operation for notifying that the cooking of the menu has been completed to the control unit 802. Output. When the operation unit 807 creates a cooking completion notification, the operation unit 807 outputs the cooking completion notification to the control unit 802.
In addition, the operation unit 807 accepts a recovery confirmation operation. When receiving the recovery confirmation operation, the operation unit 807 creates information indicating the recovery confirmation operation. When the operation unit 807 creates information indicating the recovery confirmation operation, the operation unit 807 outputs information indicating the recovery confirmation operation to the control unit 802.

(Order display screen (2))
FIG. 12 is a diagram illustrating an example of an order display screen (part 2) displayed by the display device according to the embodiment. In FIG. 12, an example of the salad which the display apparatus 80 displays is shown.
As shown in FIG. 12, the order display screen 90 includes a horizontal scroll bar 91, an order display area 95, a screen update button 96, a previous correction button 97, and an alternative request button 98.
The horizontal scroll bar 91 is a GUI for moving the order display area 95. In the example shown in FIG. 12, the horizontal scroll bar 91 shows information on the table such as “A28” and “B23” and the number of customers such as “3 people” and “4 people”. In the example shown in FIG. 12, the menu name displayed in the order display area 95 is an example in which the name is omitted.

  In the order display area 95, information on the table and the menu name ordered on the table are displayed. In the example shown in FIG. 12, it is displayed on the “A28” table that a new order has been placed and 14 minutes have passed since the order was accepted. Furthermore, at the “A28” table, salads such as tuna salad, caesar salad, and green salad are ordered one by one. In addition, in the “A28” table, the tick salad, the Caesar salad, and the green salad are displayed with a check mark to indicate that cooking has been completed.

  The screen update button 96 is a button for updating the information displayed on the order display screen 90 to the latest information. The immediately preceding correction button 97 is a button for canceling the operation performed immediately before. When the immediately preceding correction button 97 is pressed, a cooking completion release notification is transmitted from the display device 80 to the order management device 40. Upon receiving the dish completion cancellation notification transmitted from the display device 80, the order management device 40 cancels the processing performed by the operation performed immediately before the display device 80. The replacement request button 98 is a button for requesting that the display device 80 be replaced with another display device to be replaced. When the replacement request button 98 is pressed, a screen for inputting or selecting a display device to be replaced is displayed. When the person in charge of cooking inputs or selects the display device to be replaced, the operation unit 707 issues a replacement request. Information indicating acceptance is output to the control unit 702.

(Order display screen (part 3))
FIG. 13 is a diagram illustrating an example of an order display screen (part 3) displayed by the display device according to the embodiment. FIG. 13 integrates the order display screen shown in FIG. 10 and the order display screen shown in FIG. That is, the order display screen shown in FIG. 13 is displayed when the substitute request button displayed on the order display screen shown in FIG. 10 is pressed and the display device 80 is selected as a substitute object. Are displayed on the display unit 706. In the example shown in FIG. 13, when “up / down” is selected as the display format after the display device 80 is selected, the display unit 706 displays the order display screen shown in FIG. 10 and the order display shown in FIG. 12. Display the screen side by side. FIG. 13 shows an example in which menu names are omitted.

  The order display area 95-1 displays table information and menu names ordered on the table. In the example shown in FIG. 13, the “A28” table displays that a new order has been placed and that 14 minutes have elapsed since the order was received. Furthermore, at the “A28” table, sirloin steak medium, rice, beef stew, curry rice and other main dishes are ordered one by one. In addition, in the “A28” table, the sirloin steak medium and rice are displayed with a check mark to indicate that cooking has been completed. Further, the background of the beef stew and curry rice is displayed in gray, which indicates that the serving has been completed.

  The order display area 95-2 displays information on the table and menu names ordered on the table. In the example shown in FIG. 12, salads such as tuna salad, caesar salad, and green salad are ordered one by one on the “A28” table. In addition, in the “A28” table, the tick salad, the Caesar salad, and the green salad are displayed with a check mark to indicate that cooking has been completed. Further, in the order display screen shown in FIG. 10 and the order display screen shown in FIG. 12, the area where the replacement request button is displayed indicates that 99 is being replaced.

(Order display screen (part 4))
FIG. 14 is a diagram illustrating an example of an order display screen (part 4) displayed by the display device according to the embodiment. In FIG. 14, the order display screen shown in FIG. 10 and the order display screen shown in FIG. 12 are integrated. That is, the order display screen shown in FIG. 14 is displayed when the substitute request button displayed on the order display screen shown in FIG. 10 is pressed and the display device 80 is selected as a substitute object. Are displayed on the display unit 706. In the example illustrated in FIG. 14, when “mix” is selected as the display format after the display device 80 is selected, the display unit 706 displays the menu included in the order display screen illustrated in FIG. The menu included in the order display screen shown in the above is mixed and displayed. FIG. 14 shows an example in which menu names are omitted.

  The order display area 95 displays information on the table and menu names ordered on the table. In the example shown in FIG. 14, on the “A28” table, it is displayed that a new order has been placed and the time of 14 minutes has passed since the order was accepted. Furthermore, at the “A28” table, sirloin steak medium, tuna salad, rice, beef stew, chicken rattan, caesar salad, green salad and curry rice are ordered one by one. Furthermore, in the “A28” table, the sirloin steak medium, tuna salad, rice, caesar salad, and green salad are displayed with a check mark, indicating that cooking has been completed. Further, the background of beef stew, chicken rattan, and curry rice is displayed in gray, indicating that the serving has been completed.

(Printing device)
FIG. 15 is a diagram illustrating an example of a hardware configuration of the printing apparatus according to the embodiment. As shown in FIG. 15, the printing apparatus 50 electrically connects the communication unit 501, CPU 502, ROM 503, RAM 504, printing unit 506, input unit 507, and each of the above components as shown in FIG. 15. A bus 550 such as an address bus or a data bus.
The communication unit 501 outputs information representing the cooking slip transmitted by the order management device 40 via the wireless relay device 20 and the network 30 to the CPU 502.

  The CPU 502 reads a basic program and a printer control program stored in the ROM 503, and controls each unit based on the read control program and various information. The CPU 502 is connected to each unit included in the printing apparatus 50 via the bus 550 in a state where data can be input and output. CPU502 acquires the information showing the cooking slip which the order management apparatus 40 transmits via the wireless relay apparatus 20, the network 30, and the communication part 501. FIG.

A ROM 503 is a storage area for storing a basic program used by the CPU 502 and a printer control program.
The RAM 504 is a temporary storage area that stores information used by the CPU 502.
The printing unit 506 prints various information according to the control of the CPU 502. The printing unit 506 acquires slip information such as information representing the cooking slip transmitted from the order management device 40 from the communication unit 501. Upon acquiring the slip information, the printing unit 506 prints based on the slip information.
The input unit 507 detects the operated key and outputs information indicating the detected key to the CPU 502.

  Next, the operation of the order management apparatus 40 included in the order management system according to the embodiment will be described.

(Operation of order management device)
FIG. 16 is a flowchart illustrating an example of the operation of the order management apparatus according to the embodiment. FIG. 16 shows a process in which the order management apparatus 40 registers order information.
(Step S <b> 102) The order management communication unit 401 receives data transmitted by at least one of the order terminal device 10, the display device 70, and the display device 80 input via the wireless relay device 20 and the network 30.

  (Step S104) The registration unit 452 determines whether or not the input data is order (order) registration data (order information). Specifically, the registration unit 452 determines whether or not the type information included in the header of the input data is information indicating order information. If the type information included in the header of the input data is information indicating order information, the registration unit 452 determines that the input data is order information, and proceeds to step S106. If the type information included in the header of the input data is not information indicating order information, the registration unit 452 determines that the input data is not order information, and proceeds to step S108.

(Step S106) When the registration unit 452 determines that the input data is order registration data, the registration unit 452 registers all menus included in the order registration data in the order management table 410 (completion table). Then, it returns to step S102.
(Step S108) When the registration unit 452 determines that the input data is not order registration data, the registration unit 452 determines whether or not the input data is a cooking completion notification. Specifically, the registration unit 452 determines whether or not the type information included in the header of the input data is information indicating a cooking completion notification. When the type information included in the header of the input data is information indicating a cooking completion notification, the registration unit 452 determines that the input data is a cooking completion notification, and proceeds to step S110. In addition, when the type information included in the header of the input data is not information indicating the cooking completion notification, the registration unit 452 determines that the input data is not the cooking completion notification, and proceeds to step S112.

(Step S110) When the registration unit 452 determines that the input data is a cooking completion notification, the registration unit 452 registers the cooking completion time of the menu included in the cooking completion notification. Then, it returns to step S102.
(Step S112) When the registration unit 452 determines that the input data is not a cooking completion notification, the registration unit 452 determines whether the input data is a serving completion notification. Specifically, the registration unit 452 determines whether or not the type information included in the header of the input data is information indicating a layout completion notification. If the type information included in the header of the input data is information indicating a distribution completion notification, the registration unit 452 determines that the input data is a distribution completion notification, and proceeds to step S114. In addition, when the type information included in the header of the input data is not information indicating a distribution completion notification, the registration unit 452 determines that the input data is not a distribution completion notification, and proceeds to step S116.

(Step S114) When the registration unit 452 determines that the input data is a distribution management completion notification, the registration unit 452 registers the menu distribution completion time included in the distribution completion notification. Then, it returns to step S102.
(Step S116) When the registration unit 452 determines that the input data is not a serving completion notification, the registration unit 452 determines whether the input data is a cooking completion cancellation notification. Here, the cooking completion cancellation notification is information for notifying that cooking has been completed in order to determine that cooking on the menu that has been determined to have completed cooking has not been completed. The cooking completion cancellation notification includes information indicating that cooking has been completed, table information, and a product number. Specifically, the registration unit 452 determines whether or not the type information included in the header of the input data is information indicating a cooking completion release notification. When the type information included in the header of the input data is information indicating a cooking completion cancellation notification, the registration unit 452 determines that the input data is a cooking completion cancellation notification, and proceeds to step S118. . In addition, when the type information included in the header of the input data is not information indicating the cooking completion cancellation notification, the registration unit 452 determines that the input data is not the cooking completion cancellation notification, and proceeds to step S120. .

(Step S118) When the registration unit 452 determines that the input data is a cooking completion cancellation notification, the registration unit 452 deletes the cooking completion time of the menu corresponding to the product number included in the cooking completion cancellation notification. Then, it returns to step S102.
(Step S120) When the registration unit 452 determines that the input data is not a cooking completion cancellation notification, the registration unit 452 determines whether or not the input data is a serving completion cancellation notification. Here, the distribution completion release notification is information for notifying that the distribution has been completed so that the distribution of the menu for which the distribution has been completed has not been completed. The distribution completion release notification includes information indicating that the distribution is completed, table information, and a product number. Specifically, the registration unit 452 determines whether or not the type information included in the header of the input data is information indicating a distribution completion release notification. If the type information included in the header of the input data is information indicating a distribution completion release notification, the registration unit 452 determines that the input data is a distribution completion release notification, and proceeds to step S122. . In addition, when the type information included in the header of the input data is not information indicating the distribution completion cancellation notification, the registration unit 452 determines that the input data is not the distribution completion cancellation notification, and proceeds to step S124. .

(Step S122) When the registration unit 452 determines that the input data is a distribution completion cancellation notification, the registration unit 452 deletes the distribution completion time of the menu corresponding to the product number included in the distribution completion cancellation notification. Then, it returns to step S102.
(Step S124) The registration unit 452 determines whether or not the input data is a notification for organizing the layout data. Specifically, when “screen update” on the order display screen displayed on the display unit 806 of the display device 80 is pressed, a screen update request is transmitted. If the type information included in the header of the input data is information indicating a screen update request, the registration unit 452 determines that the input data is a screen update request, and proceeds to step S126. If the type information included in the header of the input data is not information indicating a screen update request, the registration unit 452 determines that the input data is not a screen update request. If it is not a screen update request, the process returns to step S102.

  (Step S126) The registration unit 452 determines whether or not cooking check has been completed for all menus included in the slip. Specifically, the registration unit 452 completes the cooking check when the time is registered at the cooking completion time of all menus included in the determination target slip among the slips included in the order management table 410. If it is determined that the cooking time has not been registered, it is determined that the cooking check has not been completed, and the process proceeds to step S128. If there is a menu whose cooking completion time has not been checked, the process returns to step S102.

(Step S128) When the check of cooking of all the menus included in the determination target slip has been completed, the registration unit 452 determines whether the check of all the menus included in the slip has been completed. To do. Specifically, the registration unit 452 completes the distribution check when the time is registered at the distribution completion time of the menu included in the determination target slip among the slips included in the order management table 410. If there is one for which the time is not registered, it is determined that the check of the layout has not been completed. If completed, the process proceeds to step S130. If there is something that has not been checked, the process returns to step S102.
(Step S <b> 130) The registration unit 452 deletes the determination target slip from the order management table 410 when all the menu layout checks have been completed. Then, it returns to step S102.

(Operation of order management system (part 1))
FIG. 17 is a sequence chart illustrating an example of an operation (part 1) of the order management system according to the embodiment. FIG. 17 shows a process in which the display device 70 substitutes for the display device 80.

(Step S202) The creation unit 754 of the display device 70 requests a replacement when the operation unit 707 detects that the replacement request button 98 on the order display screen is pressed and the display device 80 is selected as a replacement target. Create The control unit 702 acquires the substitute request created by the creation unit 754 and transmits it to the order management apparatus 40 from the communication unit 701.
(Step S <b> 204) When the order management communication unit 401 of the order management device 40 acquires the substitution request transmitted by the display device 70, the order management communication unit 401 outputs the substitution request to the registration unit 452 and the order management creation unit 454. Subsequently, when acquiring the substitution request, the registration unit 452 obtains the identification information of the display device 70 and the identification information of the substitution target display device 80 included in the substitution request. Subsequently, when the registration unit 452 acquires the identification information of the display device 70 and the identification information of the display device 80, the column of the identification information of the display device to be replaced related to the identification information of the display device 70 in the output management table 412 It is updated by registering the identification information of the display device 80.

(Step S206) When the order management creation unit 454 of the order management device 40 acquires the replacement request, the order management creation unit 454 acquires the identification information of the display device 80 to be replaced included in the replacement request. Subsequently, when the order management creation unit 454 acquires the identification information of the display device 80, the order management creation unit 454 creates a suspension request. Subsequently, when the order management creation unit 454 creates a suspension request, the order management creation unit 454 transmits the created suspension request from the order management communication unit 401 to the display device 80. Subsequently, the order management control unit 402 stops sending cooking instruction information to the display device 80.
(Step S208) The order management creation unit 454 of the order management apparatus 40 creates a substitution completion notification. Subsequently, when the order management creation unit 454 creates the substitution completion notification, the order management creation unit 454 transmits the substitution completion notification from the order management communication unit 401 to the display device 70.

(Step S <b> 210) Upon receiving the suspension request transmitted from the order management device 40, the communication unit 801 of the display device 80 outputs the received suspension request to the control unit 802. Subsequently, when the control unit 802 acquires a pause request, the control unit 802 pauses the display device 80.
(Step S212) When the communication unit 701 of the display device 70 receives the substitution completion notification transmitted by the order management device 40, the communication unit 701 outputs the substitution completion notification to the control unit 702. Subsequently, when the control unit 702 acquires the substitution completion notification, the control unit 702 cooks at the place where the display device 70 included in the cooking instruction information output by the communication unit 701 is installed and the place where the display device 80 is installed. Of those to be cooked, the screen is updated by causing the display unit 706 to display what is cooked at the place where the display device 70 is installed and what is cooked at the place where the display device 80 is installed. That is, when the display device 70 receives the substitution completion notification, the display device 70 recognizes that the device itself is the display device 70 and also a device that replaces the display device 80. The display device 70 displays what is to be displayed on both the display device 70 and the display device 80 until the request for canceling the substitution is received.

(Operation of order management system (part 2))
FIG. 18 is a sequence chart illustrating an example of the operation (part 2) of the order management system according to the embodiment. FIG. 18 shows a process when the display device 80 shifts from the hibernation state to the operation state.

(Step S302) The display device 80 is turned on.
(Step S304) When the control unit 802 of the display device 80 detects that the display device 80 has returned to the operating state, the control unit 802 causes the creation unit 854 to create a suspension return notification. Subsequently, when acquiring the suspension return notification from the creation unit 854, the control unit 802 outputs the suspension return notification from the communication unit 801 to the order management apparatus 40.
(Step S306) The order management communication unit 401 of the order management device 40 receives the suspension return notification transmitted by the display device 80. Subsequently, when the registration unit 452 of the order management apparatus 40 acquires the suspension return notification, it acquires the identification information of the display device 70 and the identification information of the replacement target display device 80 included in the suspension return notification, and outputs them. The management table 412 is updated by deleting the identification information of the display device 80 registered in the column of the identification information of the replacement target display device related to the identification information of the display device 70.

(Step S308) When the order management control unit 402 of the order management device 40 obtains information indicating that the identification information of the display device to be replaced output by the registration unit 452 has been deleted, the order management communication unit 401 receives the replacement target information from the order management communication unit 401. The transmission of cooking instruction information to the display device 80 is resumed.
(Step S310) Upon receiving notification from the registration unit 452 that the identification information of the display device to be replaced has been deleted, the order management creation unit 454 of the order management device 40 creates a replacement resolution request, and creates the created replacement resolution request Is transmitted from the order management communication unit 401 to the display device 70.
(Step S <b> 312) Upon receiving the cooking instruction information transmitted from the order management apparatus 40, the communication unit 801 of the display device 80 outputs the cooking instruction information to the control unit 802. Subsequently, when the control unit 802 obtains the cooking instruction information output from the communication unit 801, the control unit 802 cooks at the place where the display device 70 included in the cooking instruction information is installed and the place where the display device 80 is installed. Among the items to be cooked at, a screen is displayed by causing the display unit 806 to display what is cooked at the place where the display device 80 is installed.

  (Step S <b> 314) When the communication unit 701 of the display device 70 receives the substitution cancellation request transmitted from the order management device 40, the communication unit 701 outputs the substitution cancellation request to the control unit 702. Subsequently, when the control unit 702 acquires the substitution cancellation request output from the communication unit 701, the display unit 80 indicates that the display device 70 included in the cooking instruction information output by the communication unit 701 is installed. Of the items cooked at the place where the display device 70 is installed, the display unit 706 displays the ones cooked at the place where the display device 70 is installed, thereby updating the screen.

(Operation of display device)
FIG. 19 is a flowchart illustrating an example of the operation of the display device according to the embodiment. FIG. 19 illustrates a process in which the display device 70 displays information displayed on the display device 80 that is a replacement target.
(Step S402) The communication unit 701 of the display device 70 receives the data transmitted by the order management device 40.
(Step S404) When the control unit 702 of the display device 70 acquires the data received by the communication unit 701, the control unit 702 determines whether all menus have been processed. If not all menus have been processed, the process proceeds to step S406. If all menus have been processed, exit.

(Step S406) When there is an unprocessed menu, the control unit 702 of the display device 70 refers to the menu management table 408, and the menu to be cooked at the place where the display device 70 is installed, that is, the output destination is the display device. It is determined whether there is a menu that is 70 or not. If there is a menu whose output destination is the display device 70, the process proceeds to step S408. If there is no menu whose output destination is the display device 70, the process proceeds to step S410.
(Step S <b> 408) When there is a menu to be cooked at the place where the display device 70 is installed, the control unit 702 of the display device 70 displays the menu on the display unit 706.
(Step S410) When there is no menu to be cooked at the place where the display device 70 is installed, the control unit 702 of the display device 70 determines whether there is a display device to be replaced. If there is a display device to be replaced, the process proceeds to step S412. If there is no display device to be replaced, the process proceeds to step S416.

(Step S412) When there is a display device to be replaced, the control unit 702 of the display device 70 is a menu that is cooked at a place where another display device to be replaced is installed, that is, the output destination is another display device. Determine whether it is a menu. If the menu is to be cooked at a place where another display device to be substituted is installed, the process proceeds to step S414. If it is not a menu that is cooked in a place where another display device to be replaced is installed, the process proceeds to step S416.
(Step S <b> 414) When the control unit 702 of the display device 70 is a menu that is cooked in a place where another display device to be replaced is installed, the control unit 702 outputs the menu to the display unit 706.
(Step S416) When the control unit 702 of the display device 70 is not the menu to be cooked in the place where the display device to be replaced is installed in Step S410, the control unit 702 outputs the menu to the display unit 706 in Step S414, and in Step S410. If there is no display device to be replaced or if the menu is displayed on the display unit 706 in step S408, the next menu is processed. After step S416, the process returns to step S404.

In the above-described embodiment, as an example, the case where the display device 70 replaces the display device 80 to be replaced has been described, but the present invention is not limited to this example. For example, the display device 80 may replace the display device 70 that is an alternative countermeasure.
In the above-described embodiment, the function of the display device to be replaced with respect to the display device 70 has been described, and the function of the display device to be replaced with respect to the display device 80 has been described. However, the display device 70 has the function of the display device 80 to be replaced, and the display device 80 has the function of the display device 70 to be replaced.

  In the above-described embodiment, the case where the order management system includes the display device 70 and the display device 80 installed in a place to cook has been described, but the present invention is not limited to this example. For example, the order management system may include the display device 70 and the display device 80 installed at a place where the order is served, or the display device 70 installed at a place where the food is prepared and the display installed at the place where the order is served. A device 80 may be provided.

  In the above-described embodiment, when the display device 80 detects that the display device 80 has been returned to the operating state by being turned on, the restoration confirmation operation is performed after the display device 80 in the dormant state is activated. However, the present invention is not limited to this example. However, the present invention is not limited to this example. For example, the replacement display device 70 may be notified that the replacement display device 80 has returned to the operating state. The person in charge of cooking may operate the display device 70 to cancel that the display device 80 is an alternative object.

In the embodiment described above, the display device 70 may display information indicating that the display device 80 to be replaced is being replaced.
In the above-described embodiment, the case where the display device 70 substitutes the display device 80 to be replaced has been described, but the present invention is not limited to this example. For example, the display device 70 may replace a plurality of display devices that are replacement targets. In this case, a menu whose output destination is the display device to be replaced is displayed based on the identification information of the output destination display device included in the cooking instruction information.

According to the order management system according to the embodiment, the display device can pause the other display device and cause the display device to output the information output by the other display device.
The display device acquires information indicating the state of information displayed by another display device from the order management device. When the display device acquires information indicating the state of the information, the display device transmits a pause request to another display device. When the display device transmits a pause request, the display device displays information displayed by another display device together with information already displayed.
With this configuration, information displayed on another display device can be displayed on the display device bypassing the other display device. For this reason, for example, in the kitchen, when the number of cooks is less than the number of display devices, cooking instruction information displayed on other display devices can be displayed on the display device near the cooks, Easy cooking. In addition, the menu displayed on another display device to be replaced can be displayed on the display device as it is. Further, when a failure occurs in another display device, it can be replaced by operating the display device without operating the other display device.

The order terminal device, the wireless relay device, the order management device, the display device 70, the display device 80, and the printing device of the order management system described above may be realized by a computer. In that case, a program for realizing the function of each functional block is recorded on a computer-readable recording medium. The program recorded on the recording medium may be read by a computer system and executed by the CPU. The “computer system” here includes hardware such as an OS (Operating System) and peripheral devices.
The “computer-readable recording medium” refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, and a CD-ROM. The “computer-readable recording medium” includes a storage device such as a hard disk built in the computer system.

  Furthermore, the “computer-readable recording medium” may include a medium that dynamically holds a program for a short time. What holds the program dynamically for a short time is, for example, a communication line when the program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, the “computer-readable recording medium” may include a medium that holds a program for a certain period of time, such as a volatile memory inside a computer system that serves as a server or a client. The program may be for realizing a part of the functions described above. Further, the program may be a program that can realize the above-described functions in combination with a program already recorded in the computer system. The program may be realized using a programmable logic device. The programmable logic device is, for example, an FPGA (Field Programmable Gate Array).

In addition, each functional unit of the apparatus described with reference to the drawings is a software functional unit, but a part or all of the functions may be a hardware functional unit such as an LSI.
The program may be for realizing a part of the functions described above.
Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

  In the above-described embodiment, the display device 70 is an example of the first display device, the display device 80 is an example of the second display device, and the communication unit 701 includes the first receiving unit and the first transmitting unit. The display unit 706 is an example of a first display unit, the creation unit 754 is an example of a first creation unit, and the order management storage unit 405 is an example of an order management storage unit. The registration unit 452 is an example of a registration unit, the order management control unit 402 is an example of an order management control unit, the order management communication unit 401 is an example of an order management reception unit and an order management transmission unit, The creation unit 454 is an example of an order management creation unit. The communication unit 801 is an example of a second reception unit and a second transmission unit, the control unit 802 is an example of a second control unit, and the creation unit 854 is an example of a second creation unit. The display unit 806 is an example of a second display unit, and the output management table is an example of an output destination management table.

  Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and the equivalents thereof.

  DESCRIPTION OF SYMBOLS 1 ... Order management system 10, 10-1-10-n ... Order terminal device 20, 20, 20-1-20-m ... Wireless relay device, 30 ... Network, 40 ... Order management device, 50, 50-1 to 50-o ... Printing device, 70, 70-1 to 70-r ... Display device, 80-1 to 80-s ... Display device, 101, 502 ... CPU, 702, 802 ... Control unit, 402 ... Order management control unit, 102, 403, 503, 703, 803 ... ROM, 103, 404, 504, 704, 804 ... RAM 104, 705, 805 ... non-volatile memory, 405 ... order management storage unit, 105, 706, 806 ... display unit, 406 ... order management display unit, 150, 450, 550, 750, 850 ... Bus, 506 ... Printing , 707, 807 ... operation unit, 407 ... order management operation unit, 106, 507 ... input unit, 107, 501, 701, 801 ... communication unit, 401 ... order management communication unit, DESCRIPTION OF SYMBOLS 110 ... Touch-panel display part, 121 ... Return button, 122 ... Menu button, 123 ... Edit button, 124 ... Classification button, 125 ... Menu name button, 126 ... Confirm button 408 ... menu management table, 410 ... order management table, 412 ... output management table, 452 ... registration unit, 754,854 ... creation unit, 454 ... order management creation unit

Claims (10)

An order management system comprising an order management device for managing order information, a first display device, and a second display device,
The first display device
A first receiving unit for receiving order instruction information including information for instructing cooking transmitted by the order management apparatus or information for instructing serving;
A first display unit for displaying information for instructing the cooking or information for instructing the serving included in the order instruction information;
A first creation unit that creates an alternative request to replace the second display device with the first display device;
A first transmitter that transmits the substitute request to the order management device,
When the first display unit receives a substitution completion notification including information notifying that substitution has been completed from the order management device, the output destination included in the order instruction information is the first display device. Displaying information for instructing certain cooking or information for serving, and information for instructing cooking for which the output destination is the second display device or information for serving,
The order management device includes:
An order management storage unit that stores and stores an order management table including order information and processing progress information relating to the progress of processing of the order information; and an output management table relating to identification information of a display device as an output destination;
A registration unit for registering information in the order management storage unit;
An order management control unit for controlling a transmission destination of information for instructing cooking of the order information included in the order management table or information for instructing a serving;
An order management receiving unit for receiving the substitute request transmitted by the first display device;
When the order management receiving unit receives the replacement request, the registration unit replaces the second display in the output management table of the order management storage unit in association with the identification information of the first display device. Register the device identification information,
The order management control unit, when the registration unit registers the identification information of the second display device in the identification information of the display device that substitutes in association with the identification information of the first display device, Is transmitted to the second display device, and the substitution completion notification is transmitted to the first display device.
Order management system. The order management device includes:
An order management creating unit for creating a pause request for pausing the second display device to be substituted for the first display device;
An order management transmission unit that transmits the suspension request created by the order management creation unit to the second display device;
The second display device includes:
A second receiving unit for receiving the suspension request transmitted by the order management device;
The order management system according to claim 1, further comprising: a second control unit that pauses the second display device in response to the pause request. The order management creation unit of the order management device creates the substitution completion notification after creating the suspension request,
The order management transmission unit of the order management device transmits the substitution completion notification to the first display device,
The order management system according to claim 2, wherein the first reception unit of the first display device receives the substitution completion notification transmitted by the order management device. The second display device includes:
A second creation unit for creating a suspension return notification including information indicating that the suspension has been resumed;
A second transmission unit for transmitting the suspension return notification created by the second creation unit to the order management device;
An output destination included in the order instruction information received by the second receiving unit is a second display device that displays information for instructing cooking or information for instructing serving;
The order management receiving unit of the order management device receives the suspension return notification transmitted by the second display device,
The registration unit of the order management device substitutes the output management table of the order management storage unit in association with the identification information of the first display device when the order management reception unit receives the suspension return notification. Deleting the identification information of the second display device registered in the identification information of the display device to be
The order management control unit of the order management device includes the identification information of the second display device registered in the identification information of the display device that the registration unit substitutes in association with the identification information of the first display device. If deleted, resume sending the order instruction information to the second display device;
The order management creation unit of the order management device creates an alternative cancellation request including information for canceling the alternative by the suspension return notification,
The order management transmission unit of the order management device transmits the substitution cancellation request created by the order management creation unit to the first display device,
The first display device includes:
A first receiving unit for receiving the substitution cancellation request,
The first display unit of the first display device is configured such that when the first reception unit receives the substitution cancellation request, the output destination included in the order instruction information is the first display device. Instead of the information for instructing or serving, and the information for instructing cooking for which the output destination is the second display device or the information for instructing the serving, the cooking for which the output destination is the first display device The order management system according to claim 2, wherein information for instructing or information for instructing serving is displayed. A receiving unit for receiving order instruction information including information for instructing cooking transmitted by the order management apparatus or information for instructing serving;
A display unit for displaying information for instructing the cooking or information for instructing the serving included in the order instruction information;
A creation unit that creates an alternative request to replace another display device with the display device;
A transmission unit for transmitting the substitute request to the order management device,
When the display unit receives a substitution completion notification including information notifying that the substitution has been completed from the order management device, the display unit is information for instructing cooking whose output destination is the display device. Or the display apparatus which displays the information which instruct | indicates the arrangement | positioning, and the information which instruct | indicates the cooking whose output destination is said other display apparatus, or the instruction | indication of the arrangement. An order management method executed by an order management system including an order management device that manages order information, a first display device, and a second display device,
A first display device receiving order instruction information including information instructing cooking transmitted by the order management apparatus or information instructing serving;
The first display device displaying information indicating the cooking or information indicating the serving included in the order instruction information; and
The first display device creating an alternative request to replace the second display device with the first display device;
The first display device transmitting the substitution request to the order management device;
When the first display device receives a substitution completion notification including information notifying that substitution has been completed from the order management device, the output destination included in the order instruction information is the first display device. Displaying information for instructing certain cooking or information for instructing and information for instructing cooking for which the output destination is the second display device or information for instructing serving;
The order management device storing an order management table including order information and process progress information relating to the progress of processing of the order information; and an output management table relating to identification information of a display device as an output destination;
The order management device receiving the substitution request transmitted by the first display device;
Registering the identification information of the second display device to be substituted in association with the identification information of the first display device in the output management table when the order management device receives the substitution request;
When the order management device registers the identification information of the second display device in the step of registering the identification information of the second display device, the identification information of the second display device that is substituted in association with the identification information of the first display device, Stopping transmitting the order instruction information to the second display device, and transmitting the substitution completion notification to the first display device.
Order management method. A display method executed by a display device,
Receiving order instruction information including information instructing cooking or ordering information transmitted by the order management apparatus;
Displaying information for instructing the cooking or information for instructing the serving included in the order instruction information;
Creating an alternative request to replace another display device with the display device;
Transmitting the substitute request to the order management device;
When receiving a substitution completion notification including information for notifying that substitution has been completed from the order management device, the information indicating the cooking or the serving serving as the output device included in the order instruction information is instructed. A step of displaying information and information for instructing cooking or information for instructing serving whose output destination is the second display device. An order management method executed by an order management apparatus that manages order information,
Storing an order management table including order information and processing progress information relating to the progress of processing of the order information; and an output management table relating to identification information of a display device as an output destination;
Receiving a replacement request from the first display device to replace the second display device with the first display device;
Registering the identification information of the second display device to be substituted in association with the identification information of the first display device in the output management table when the substitution request is received;
In the step of registering the identification information of the second display device, when the identification information of the second display device that is substituted in association with the identification information of the first display device is registered, information for instructing cooking or Stops sending order instruction information including information for instructing serving to the second display device, and sends a substitution completion notification including information for notifying the first display device that substitution has been completed. Including steps,
Order management method. In the computer of the display device,
Receiving order instruction information including information instructing cooking or ordering information transmitted by the order management apparatus;
Displaying information for instructing the cooking or information for instructing the serving included in the order instruction information;
Creating an alternate request to replace another display device with the display device;
Transmitting the substitute request to the order management device;
When receiving a substitution completion notification including information for notifying that substitution has been completed from the order management device, the information indicating the cooking or the serving serving as the output device included in the order instruction information is instructed. A program for executing information and a step of displaying information for instructing cooking or information for instructing serving whose output destination is the other display device. To the computer of the order management device that manages the order information,
Storing an order management table including order information and processing progress information relating to the progress of processing of the order information; and an output management table relating to identification information of a display device as an output destination;
Receiving, from the first display device, an alternative request to replace the second display device with the first display device;
Registering the identification information of the second display device to be substituted in association with the identification information of the first display device in the output management table when the substitution request is received;
In the step of registering the identification information of the second display device, when the identification information of the second display device that is substituted in association with the identification information of the first display device is registered, information for instructing cooking or Stop sending the order instruction information including the information for instructing the serving to the second display device, and send the substitute completion notification including the information notifying that the substitution is completed to the first display device. Step and execute,
program.

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