JP2002007540A - Display device with touch panel - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a display device with a touch panel of an order data management system for ordering used at a restaurant, etc., to securely notify cooks and waitress in any state that cooking indication data and food providing indication data have been received without missing and easily change settings of a reception notice tone according to the number of the cooks and waitresses and time zones without stopping the system. SOLUTION: On the display device with the touch panel of the order data management system used at a restaurant, etc., a call mode wherein the reception notice tone is generated continuously until a screen is operated so that the tone is not missed even during other operation although the reception notice tone is generated to indicate the reception of cooking indication data and food providing indication data is set and it is made possible to easily perform switching to the call mode setting on the display device with the touch panel according to the state of the spot.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a display device with a touch panel of an order data management system for managing an order received from a customer in a restaurant, a pub, a hotel or the like.

[0002]

2. Description of the Related Art Conventionally, an order data management system has been used in restaurants, pubs, hotels, and the like to manage order data and the like ordered by customers. The outline of a conventional order data management system is as follows. When a waitress receives an order for a dish from a customer, he or she inputs each ordered menu together with a table number and the like to a portable device as an input terminal. The input order data is wirelessly transmitted from the portable device. The wirelessly transmitted order data is received by a wireless control device installed at each corner or the like in the store, and is output to a data control device that processes and manages various data. The data control device that has received the order data stores the order data in the storage device, and stores the cooking instruction data for instructing the cooking, the cooking provision instruction data for instructing the provision of the dish, and the accounting data for performing the accounting. Create and output. Cooking instruction data is received by a display device with a touch panel as a display device provided in the kitchen and given a specific device number in the system,
Cooking instruction data for instructing a cook to cook is sequentially displayed and output. Depending on the setting, the cooking instruction data can be printed out as a cooking instruction slip from a restaurant printer which is installed in a kitchen and provided with a specific device number in the system as an output terminal.

[0003] Similarly, dish providing instruction data for instructing the waitress to serve a dish is displayed and output on a display device with a touch panel, which is a display device provided with a dish number and provided with a device number, and depending on the setting. Can be printed out as a dish provision instruction slip from a restaurant printer as an output terminal to which a device number is provided, which is installed on a dish counter table. The accounting data is printed and output as an accounting slip from a restaurant printer as an output terminal provided with a device number and installed in the guest room. The accounting is read and processed at the POS based on the accounting slip.

[0004] The display device with a touch panel that has received the cooking instruction data and the dish providing instruction data emits a designated sound so that the user can recognize that the cooking instruction data and the dish providing instruction data have been received without looking at the display device. It rings and informs the cook of cooking instructions and the waitress of cooking provision instructions so that they can start cooking as soon as they receive an order from a customer and provide a cooked menu while it is still warm.

[0005]

In the display device with a touch panel of the conventional order data management system, when a cooking instruction data or a cooking provision instruction data is received, a designated sound is emitted to notify a cook or a waitress. However, if there is only one cook or waitress, for example, at night when there are relatively few customers, during other work or when taking a break, cooking instruction data and cooking provision instructions When data is received, the sound of the instruction data reception notification may be missed. If you miss the sound, you will not be able to start cooking immediately, or you will not be able to immediately provide cooked dishes,
The customer will have to wait without being able to provide freshly prepared dishes, leading to a decline in service.

[0006] Conversely, during busy hours, such as during peak hours when a large number of customers receive cooking instruction data and cooking provision instruction data, a touch operation on the screen is always required if the sound continues to sound. As a result, it is not possible to concentrate on the service providing work, and the burden on cooks and waitresses increases.

[0007] The present invention relates to a reception notification of cooking instruction data and food provision instruction data so that a reception instruction of cooking instruction data and food provision instruction data is not missed regardless of the state of the cook or waitress. Continue to sound
Since it is sure that the user has received the cooking instruction data and the cooking provision instruction data, he can immediately start cooking, and
Depending on the situation, such as the time of day and the number of cooks and waitress, we can provide freshly prepared dishes, improve the service by making the delivery of ordered dishes to customers as little as possible, and improve the service. An object of the present invention is to make it possible to easily change the setting of a reception notification of cooking instruction data and cooking provision instruction data on a screen, so that a cook or a waitress can work smoothly.

[0008]

SUMMARY OF THE INVENTION The present invention relates to a display device with a touch panel, which receives instruction data relating to cooking and cooking provided from a data control device for managing order data and displays the data on a screen. When notifying the cook or waitress that the device has received the instruction data by sounding the sound, in order to prevent oversight, the sound should be kept sounding until the cook or waitress operates the display device, Also, according to the situation, it is characterized in that the reception notification setting of the instruction data can be easily changed by operation on the screen.

[0009]

FIG. 1 is a hardware configuration diagram showing an embodiment of the present invention, showing an example used in a restaurant.

In FIG. 1, a portable device 1 as a terminal device
Is an order input terminal that the waitress always carries in the store, has a key input unit and a display unit in front of it, and by operating the key input unit, various food menus and slip numbers received from customers , A function of transmitting order data such as a table number by radio waves and a function of receiving a message from the data control device 3 via radio control devices 5 by radio waves. The stationary terminal 2 as a terminal is an order input terminal used in a state where the terminal is placed on a desk or the like, and has the same function as the portable device 1.

A plurality of wireless control devices 5 installed at each corner of the store have a function of relaying signals transmitted and received between the data control device 3 and the portable device 1, the stationary terminal 2, and the wireless restaurant printer 7. Have. Order data from the portable device 1 or the stationary terminal 2 is wirelessly received by the wireless control device 5, and is output to the data control device 3 after a protocol conversion or the like is performed.

The data control device 3 transmits and receives signals to and from the wireless control device 5, transmits and receives signals to and from the wired restaurant printer 8 and the display device 6 with a touch panel, and manages the entire system. , A duplicate storage device 4 is connected to store the received data. Further, information on various menus, a unique menu number assigned to each menu, a wireless restaurant printer 7,
Wired restaurant printer 8, display device 6 with touch panel
And the like are stored in the storage device 4 and managed.

The storage device 4 has two independent storage devices therein, and the same data is always stored in both storage devices. If a trouble occurs in one of the storage devices, the other data is stored in the other storage device. It is configured to be a backup.

On the other hand, the wireless restaurant printer 7 which is arranged in a guest room, a counter table, or a kitchen and has a device number unique to the system has a function of performing bidirectional communication with the wireless control device 5 by radio waves. It has a function of printing a data signal from the device 5. In addition to the wireless restaurant printer 7 having a function of performing bidirectional communication with the wireless controller 5 by radio waves, a wired restaurant printer 8 connected to the data controller 3 via a transmission cable and having a data signal printing function is also provided. is there.

Each of the restaurant printers arranged in the guest room is assigned a system number unique to the system so that the accounting slip is printed out. When the printer is arranged in the kitchen, the cooking instruction slip is printed out, and the counter table is printed out. Is assigned, the device number is assigned so that the dish providing instruction slip is printed out. The accounting slip, the cooking instruction slip, and the dish providing instruction slip are created from the order data received by the data control device 3 from the portable device 1 or the stationary terminal 2 via the wireless control device 5 and are determined by the determined system-specific device number. A required slip is output to each restaurant printer. The accounting slip is handed over by the waitress to the customer when all the order data ordered by the customer has been prepared and provided to the customer.

A display device 6 with a touch panel, which is arranged in a kitchen or a counter table and is provided with a device number unique to the system, is connected to the data control device 3 by a transmission cable, performs bidirectional communication, and has a function of displaying data signals. .

The display device 6 with a touch panel includes a display unit having a touch panel, a communication interface for communication with the data control device 3, a CPU, and a memory. Perform the action.

Each of the display devices 6 with a touch panel arranged in the kitchen is assigned a device number unique to the system so that the cooking instruction data is displayed and output. Are assigned so that is displayed. The cooking instruction data and the cooking providing instruction data are created from the order data received by the data control device 3 from the portable device 1 or the stationary terminal 2 via the wireless control device 5, and each touch panel is determined by the determined system-specific device number. Necessary instruction data is sent to the attached display device 6.

Display device 6 with touch panel after cooking is completed
When the user touches the cooking instruction data corresponding to the completed dish displayed on the screen, a check mark indicating the completion of cooking is displayed, and the cooking completion time data is transmitted to the data control device 3 according to the touched time. The data control device 3 that has received the cooking completion time data stores and manages the received cooking completion time data in the storage device 4. In addition, after providing the completed dish to the customer, when the user touches the dish providing instruction data corresponding to the provided dish displayed on the screen of the display device 6 with a touch panel, a check mark indicating the completion of the display is displayed. Then, the transmission completion time data is transmitted to the data control device 3 according to the touched time.
The data control device 3 that has received the provision completion time data stores and manages the received provision completion time data in the storage device 4.

After finishing the meal, the customer brings the accounting slip to the POS 9, and the POS 9 performs the accounting process based on the accounting slip.

FIG. 2 shows an instruction data display screen of the display device 6 with a touch panel. The data control device 3 creates necessary instruction data from the order data received from the portable device 1 or the stationary terminal 2 via the wireless control device 5 and the transmitted data is displayed on the screen as needed.

FIG. 3 shows each function execution selection screen of the display device 6 with a touch panel. When you want to execute each function,
By touching a function selection button on the instruction data display screen, a function execution selection screen is displayed. If you do not want to execute each function, touch the stop button to return to the instruction data display screen of FIG.

FIG. 4 shows a confirmation screen for switching to the call mode setting of the display device 6 with a touch panel. If the "call" button on each function execution screen in FIG. 3 is touched when performing the call mode setting, a call mode setting switching confirmation screen is displayed. Touching the “Yes” button on the confirmation screen switches to the call mode setting, and touching the “No” button cancels the call mode setting and returns to the function execution selection screen of FIG.

FIG. 5 is a flowchart showing a process for setting a call mode of the display device 6 with a touch panel.
This will be described with reference to FIGS. 2, 3, 4, and 5.

First, when it is desired to switch the setting to the calling mode in which the sound of the notification of the reception of the instruction data of the display device 6 with the touch panel is kept on, the respective function execution selection buttons on the instruction data display screen of FIG. 1) and the respective function execution selection screens of FIG. 3 are displayed in which several buttons in which respective function names are described are arranged on the instruction data display screen. (Step 2) Touch the call mode setting function button from the displayed function execution selection screens of FIG. 3 (Step 3). When the call mode setting confirmation screen of FIG. 4 is displayed on each function execution selection screen of FIG. Is displayed. (Step 4) Touching the "Yes" button on the displayed call mode setting confirmation screen of FIG. 4 (Step 5) executes the call mode setting (Step 6) and returns to the instruction data display screen of FIG. (Step 7) FIG. 6 is a flowchart showing the reception notification sound sounding process according to the reception notification setting when the display device with a touch panel 6 receives the instruction data. This will be described with reference to FIGS.

The display device 6 with a touch panel generates necessary instruction data from the order data received by the data control device 3 from the portable device 1 or the stationary terminal 2 via the wireless control device 5 and transmits the transmitted instruction data. Upon reception (step 1), the received instruction data is displayed on the instruction data display screen of FIG. (Step 2) Check whether the call mode is set or the normal mode is set (Step 3) If the call mode is set, the set notification sound is emitted (Step 4), and the screen is operated. (Step 5), the notification sound is repeatedly sounded.
When a screen operation is performed, the notification sound stops. (Step 6) If the normal mode is set, the set notification sound is emitted only once. (Step 7)

[0027]

According to the present invention, a cook or waitress does not stop the system depending on the situation at that time,
You can easily change the setting of the instruction data reception notification sound, and even if the cook or waitress is doing other work, you can receive the cooking instruction data or the cooking provision instruction data. It is surely transmitted, so that cooking can be started immediately or freshly prepared food can be provided, and the time for customers to wait after ordering food is reduced, leading to improved service to customers. In addition, since the time from the ordering of the food to the serving is shortened, the turnover as a shop is also increased.

[Brief description of the drawings]

FIG. 1 is a diagram showing a hardware configuration of an order data management system according to an embodiment of the present invention.

FIG. 2 is a screen image for displaying cooking instruction data received when the display device with a touch panel of the present invention receives cooking instruction data.

FIG. 3 is a function selection screen image when executing each function of the display device with a touch panel according to the present invention.

FIG. 4 is an image of a setting confirmation screen when the call mode setting of the display device with a touch panel of the present invention is switched.

FIG. 5 is a flowchart of a process for setting a call mode of the display device with a touch panel according to the present invention.

FIG. 6 is a flowchart of a reception notification sound sounding process when the display device with a touch panel of the present invention receives cooking instruction data.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Portable device as an input terminal 2 ... Stationary terminal as an input terminal 3 ... Data control device 4 ... Storage device 5 ... Wireless control device 6 ... Display device with a touch panel 7: Wireless restaurant printer as output terminal 8: Wired restaurant printer as output terminal 9: POS terminal for accounting

Continued on front page F-term (reference)

Claims (2)

[Claims] 1. A display device with a touch panel for receiving instruction data relating to cooking and cooking provided from a data control device for managing order data and displaying the instruction data on a screen, wherein the instruction data is received from the data control device. A display device with a touch panel, wherein a designated sound is kept sounding until a cook or waitress touches the touch panel to confirm that the instruction data has been received. 2. The display device with a touch panel according to claim 1, further comprising means for setting a calling mode in which the sound of the notification of receiving the instruction data is kept sounding by a selection operation on the screen.