JP2017073098A - Delivery management device and delivery management program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery management device and a delivery management program which efficiently and surely deliver an object to be delivered.SOLUTION: When a registration request is acquired from a terminal device 130 of a user, code identification information and delivery information included in the acquired registration request are associated with each other and are stored in a delivery management data base. When code identification information included in a delivery information confirmation request which is acquired from a terminal device 140 of a delivery dealer is acquired, delivery charge is calculated on the basis of the delivery information associated with code identification information coinciding with the acquired code identification information by referring to the delivery management data base, and settlement processing of the calculated delivery charge is executed. An output instruction of information on a delivery source and a delivery destination is output to the terminal device 140 of the delivery dealer according to the result of the settlement processing.SELECTED DRAWING: Figure 3A

Description

  The present invention relates to a delivery management apparatus and a delivery management program used for delivery work of sealed letters and packages.

  Conventionally, for example, when a document or the like is delivered (by mail), a postage stamp corresponding to the size or weight of the mail to be delivered has been attached to the mail. In addition, when requesting delivery of sealed letters or parcels to a courier, the user specifies whether the payment is prepayment or cash on delivery, and in the case of prepayment, the size and weight of the delivery object are checked to determine the charge according to the delivery object. Was paid at the time of request.

  As a related technique, specifically, conventionally, for example, a delivery label can be printed by a user on the condition that the delivery fee is paid appropriately, and a postal item with the delivery label attached thereto is a post box. There has been a technique for delivering the mail in the same manner as ordinary mail (for example, see Patent Document 1 below).

JP2013-230910A

  However, the above-described conventional technique examines the size and weight of the mail piece in order to attach a postage stamp corresponding to the size and weight of the mail piece to be delivered to the mail piece. There is a problem that a stamp having a forehead according to the number of sheets is prepared and the prepared stamp needs to be attached to a mail piece, which is complicated. In addition, the above-described conventional technology requires that a stamp seller always has a stock of a plurality of types of stamps so that the amount of stamps requested by the user can be sold at any time. There was a problem that there was.

  In addition, the above-described conventional technique is not able to post a postage stamp according to the size or weight of the mail piece. Will be returned. In this case, it is not possible to add a shortage stamp to the returned mail and post it again to the post, and check the size and weight of the mail, and check the amount according to the size and weight of the mail. There is a problem that the postage stamps must be prepared and the prepared stamps have to be attached to the mail, which is complicated.

  In addition, in the conventional technology described above, the delivery company does not check whether the payment is prepayment or cash-on-delivery, and in the case of prepayment, the size and weight of the delivery object are checked to receive a fee according to the delivery object. There was a problem that it was annoying. Further, if the recipient of the delivery object cannot be specified as a result of the actual delivery, the delivery object must be returned to the delivery source, and there is a problem that the burden on the delivery company is heavy.

  In addition, the conventional technique described in Patent Document 1 described above examines the size and weight of a mail piece, and posts the mail piece to a post box for settlement of a delivery fee according to the size and weight of the mail piece (postal mail). There was a problem that it had to be done in advance before it was brought into the station. In addition, the conventional technique described in Patent Document 1 described above has a problem that mail is returned to the sender when the amount is insufficient, and the troublesomeness of the user is not solved.

  An object of the present invention is to provide a delivery management apparatus and a delivery management program capable of delivering a delivery object efficiently and reliably in order to solve the above-described problems caused by the prior art.

  In order to solve the above-described problems and achieve the object, a delivery management device according to the present invention includes delivery information about a delivery source and a delivery destination of a delivery object provided with a code, and a delivery requester of the delivery object. A registration request acquisition unit that acquires a registration request including the code identification information indicated by the code; and when the registration request acquisition unit acquires a registration request, code identification information and delivery information included in the acquired registration request; Is stored in a storage unit in association with each other, code identification information acquiring means for acquiring code identification information indicated by a code provided on the delivery object, and code identification information acquiring means for acquiring code identification information A delivery information acquisition means for acquiring delivery information associated with the code identification information that matches the acquired code identification information with reference to the storage unit; A settlement instruction means for executing a settlement process based on a delivery fee based on the delivery information acquired by the delivery information acquisition means and information relating to a delivery requester included in the delivery information acquired by the delivery information acquisition means; and the settlement instruction means And a delivery information output means for outputting an output instruction of information relating to the delivery source and delivery destination included in the delivery information acquired by the delivery information acquisition means in accordance with the result of the settlement process.

  In the delivery management apparatus according to the present invention, in the above invention, the delivery information includes a delivery validity period or time limit information related to the delivery validity period, and the delivery information storage means includes code identification information included in the registration request and The date and time when the code identification information is acquired based on the time information included in the delivery information acquired by the delivery information acquisition means is the time information that is associated with the time information and stored in the storage unit. The payment processing is executed when the delivery validity period or the delivery validity period specified by the above is satisfied.

  In the delivery management device according to the present invention, in the above invention, when the delivery information includes an e-mail address designated by the delivery requester, and the registration request acquisition unit acquires a registration request, the acquired registration is performed. A reception number for identifying the code information included in the request is generated, and the reception processing means for storing the code information and the reception number in association with each other in the storage unit; and the electronic number for notifying the reception number generated by the reception processing means Output means for outputting an email addressed to an e-mail address included in the registration request obtained by the registration request obtaining means; a change request obtaining means for obtaining a change request relating to the change of the delivery information including the receipt number; When the change request acquisition means acquires the change request, the update information is updated based on the receipt number included in the acquired change request. Characterized by comprising a means.

  Also, the delivery management device according to the present invention is characterized in that, in the above invention, an issuance request acquisition means for obtaining a code issuance request from the terminal device, and a new code identification when the issuance request acquisition means obtains the issuance request A code generating unit that generates image information of a code indicating information, and a code that outputs the image information of the code generated by the code generating unit to the terminal device that is the transmission source of the issue request acquired by the issue request acquisition unit And an output means.

  In the above invention, the delivery management device according to the present invention provides a delivery fee for delivery of the delivery object from the delivery source to the delivery destination based on the delivery information acquired by the delivery information acquisition means. A delivery fee calculation means for calculating, and the settlement instruction means performs a settlement process based on the delivery fee calculated by the delivery fee calculation means and information about the delivery requester included in the delivery information acquired by the delivery information acquisition means. It is characterized by performing.

  The delivery management program according to the present invention also includes a registration request including code information for identifying delivery information relating to a delivery source and delivery destination of a delivery object provided with a code and a delivery requester of the delivery object. If the code information included in the acquired registration request and the delivery information are associated and stored in the storage unit, and the code information indicated by the code provided in the delivery object is acquired, refer to the storage unit Then, the delivery information associated with the code identification information that matches the obtained code identification information is obtained, and based on the delivery information obtained from the storage unit, the delivery object from the delivery source to the delivery destination A delivery fee for delivery is calculated, and based on the calculated delivery fee and information on the delivery requester included in the delivery information acquired from the storage unit, a settlement process is performed. The run, according to the result of the settlement process, and outputs to visualize information about delivery source and destination included in the delivery information acquired from the storage unit, characterized in that to execute the process.

  According to the delivery management device and delivery management program according to the present invention, it is possible to deliver a delivery object efficiently and reliably.

It is explanatory drawing which shows the system configuration | structure of the delivery management system of embodiment concerning this invention. It is a block diagram which shows an example of the hardware constitutions of the computer apparatus which implement | achieves a delivery management apparatus and a payment processing apparatus. It is a block diagram which shows an example of the hardware constitutions of a delivery company's terminal device. It is a block diagram which shows an example of the hardware constitutions of a user's terminal device. It is explanatory drawing (the 1) which shows the outline | summary of a delivery management service. It is explanatory drawing (the 2) which shows the outline | summary of a delivery management service. It is explanatory drawing (the 3) which shows the outline | summary of a delivery management service. It is explanatory drawing which shows an example of a code | symbol. It is explanatory drawing which shows an example of a delivery management database. It is a block diagram which shows the functional structure of a delivery management apparatus. It is a flowchart (the 1) which shows an example of the process sequence of a delivery management apparatus. It is a flowchart (the 2) which shows an example of the process sequence of a delivery management apparatus. It is a flowchart (the 3) which shows an example of the process sequence of a delivery management apparatus.

  Exemplary embodiments of a delivery management apparatus and a delivery management program according to the present invention will be explained below in detail with reference to the accompanying drawings.

(System configuration of delivery management system)
First, a system configuration of a delivery management system according to an embodiment of the present invention will be described. FIG. 1 is an explanatory diagram showing a system configuration of a delivery management system according to an embodiment of the present invention. In FIG. 1, a delivery management system 100 according to an embodiment of the present invention includes a delivery management device 110, a settlement processing device 120, a user terminal device 130, and a delivery company terminal device 140. . The delivery management device 110, the settlement processing device 120, the user terminal device 130, and the delivery company terminal device 140 are connected to a network 101 such as the Internet.

  The delivery management device 110 can communicate with the terminal device 130 of the user and the terminal device 140 of the delivery company. The delivery management device 110 can be realized by a computer device such as a personal computer (see FIG. 2A). The delivery management apparatus 110 includes various databases such as a delivery management database and a user database. The delivery management database (see FIG. 4) and user database will be described later.

  The settlement processing device 120 can communicate with the delivery management device 110, and can be realized by a computer device such as a personal computer, for example, as with the delivery management device 110 (see FIG. 2A). The payment processing device 120 performs card payment processing based on the payment request output from the delivery management device 110. The payment processing apparatus 120 includes various databases related to card payment processing.

  The terminal device 140 of the delivery company can be realized by a computer device such as a personal computer (see FIG. 2B). The user terminal device 130 can be realized by a terminal device having a communication function, such as a smartphone or a tablet terminal. The user terminal device 130 may be realized by a computer device such as a personal computer connected to the Internet 101, for example.

(Example of hardware configuration of computer device)
Next, an example of a hardware configuration of a computer device that realizes the delivery management device 110 and the payment processing device 120 will be described. FIG. 2A is a block diagram illustrating an example of a hardware configuration of a computer device that implements the delivery management device 110 and the payment processing device 120.

  In FIG. 2A, the computer device that realizes the delivery management device 110 and the payment processing device 120 includes a CPU (Central Processing Unit) 211, a memory 212, and a network I / F (Interface) 213. The units 211 to 213 included in the computer device are connected by a bus 210. The CPU 211 controls the entire computer device.

  The memory 212 stores programs such as a boot program and data constituting various databases. The memory 212 is used as a work area for the CPU 211. The memory 212 can be realized by, for example, a ROM (Read-Only Memory), a RAM (Random Access Memory), a HDD (Hard Disc Drive), and an HD (Hard Disc).

  The memory 212 provided in the computer device that implements the delivery management apparatus 110 stores, for example, data constituting a delivery management database and a user database. The memory 212 provided in the computer device that implements the payment processing device 120 stores, for example, data constituting a payment information database for storing various payment information used for card payment.

  The network I / F 213 is connected to the network 101 and controls an interface between the inside of the computer device and an external device. The inside of the computer device, an external device such as a user terminal device 130 or a delivery company terminal device 140, Control the input and output of data between.

(Example of hardware configuration of terminal device 140 of delivery company)
Next, an example of the hardware configuration of the delivery company terminal device 140 will be described. FIG. 2B is a block diagram illustrating an example of a hardware configuration of the terminal device 140 of the delivery company. In FIG. 2B, the delivery company terminal device 140 includes a CPU 221, a memory 222, a network I / F 223, a code reading device 224, a display 225, an input device 226, and a printer 227. The units 221 to 227 included in the terminal device 140 of the delivery company are connected by a bus 220. The CPU 221 controls the entire computer device.

  The CPU 221 controls the entire terminal device 140 of the delivery company using various programs and data stored in the memory 222. The memory 222 can be realized by a ROM, RAM, HDD, HD, and the like, similar to the memory 212 described above. The network I / F 223 controls an interface between the delivery device terminal device 140 and the delivery management device 110.

  The code reading device 224 reads code information represented by a code such as a two-dimensional code, and outputs the read code information to the CPU 221. Specifically, the code reading device 224 can be realized by, for example, an optical mark recognition device (OMR: Optical Mark Reader) capable of optically reading a code such as a two-dimensional code. .

  The optical mark recognition apparatus includes a light source such as an LED, a polygon mirror that scans light from the light source, a sensor that receives reflected light from a reading object, and a decoding circuit that decodes an optical signal received by the sensor. . By using a CCD image sensor as the sensor, it becomes possible to read a two-dimensional code. The code reading device 224 realized by such an optical mark recognition device outputs the data decoded by the decoding circuit to the CPU 221.

  The display 225 displays, for example, various information related to delivery work. Specifically, the display 225 can be realized by a liquid crystal panel, for example. The liquid crystal panel is configured by sandwiching a liquid crystal material (liquid crystal molecules) between a pair of glass substrates in which transparent electrodes are incorporated, and providing a polarizing filter on the glass substrate. The liquid crystal panel controls the state of light transmitted through the glass substrate by applying a voltage to the electrodes to change the direction of the liquid crystal molecules. Further, the liquid crystal panel includes a backlight as a light source. This makes it possible to illuminate an image displayed by liquid crystal molecules that do not emit light by themselves.

  The input device 226 includes keys for inputting characters, numerical values, various instructions, and the like, and outputs a signal corresponding to an input operation on the input device 226. The input device 226 can be realized by, for example, a touch panel or a keyboard. When the input device 226 is realized by a touch panel, the touch panel is stacked on the display surface side of the display 225.

  The touch panel detects the contact position on the touch panel of a writing member such as a finger or a pen by various known methods such as a resistive film method, a capacitance method, an electromagnetic induction method, and a surface acoustic wave method, and responds to the detected contact position. The electrical signal is output to the CPU 221. When the electromagnetic induction method is adopted, a dedicated writing member called an electronic pen or the like is used.

  The printer 227 is controlled by the CPU 221 and performs a printing operation on the recording medium. As the recording medium, for example, a label paper obtained by rolling up a long base sheet in which a label to be printed is pasted on a release surface on which a release agent is applied in a roll shape can be used. The printer 227 performs a printing operation by a thermal method, for example. In the case of the printer 227 which performs a thermal printing operation, a label having a thermal coloring property such as thermal paper is used.

  The printer 227 is not limited to the thermal method, and may perform printing using a non-impact method similar to the thermal method. Examples of the non-impact printer 227 include a printer 227 that performs a printing operation by a printing method such as a thermal transfer method, an ink jet method, or a laser method.

(Example of hardware configuration of user terminal device 130)
Next, an example of the hardware configuration of the user terminal device 130 will be described. FIG. 2C is a block diagram illustrating an example of a hardware configuration of the user terminal device 130. FIG. 2C shows a hardware configuration of a smartphone as the user terminal device 130.

  2C, the user terminal device (smart phone) 130 includes a CPU 231, a memory 232, a network I / F 233, a display 234, an operation unit 235, a microphone 236, a speaker 237, and a camera 238. I have. The constituent units 231 to 238 included in the user terminal device 130 are connected to each other by a bus 230.

  The CPU 231 is responsible for overall control of the user terminal device 130. The CPU 231 controls the entire user terminal device 130 using various programs and data stored in the memory 232. The memory 232 can be realized by a ROM, a RAM, an HDD, an HD, and the like, like the memories 212 and 222 described above. The network I / F 233 controls data input / output with the delivery management device 110 or an external device such as another smartphone via the network 101. The network I / F 233 is connected to a telephone line network, and realizes a voice call with a communication terminal device such as another smartphone (or a portable phone or PHS) or a fixed phone.

  The display 234 displays, for example, various types of marks, icons, tool boxes, and the like indicating the mode (manner mode, drive mode, etc.) being set in the user terminal device 130 and the reception state of radio waves. The display 234 can be realized mainly by, for example, a liquid crystal display or an organic EL (Electro-Luminescence) display.

  The operation unit 235 includes keys for inputting characters, numerical values, various instructions, and the like, and performs data input. The operation unit 235 can be realized by, for example, a touch panel or a keyboard. The operation unit 235 realized by a touch panel, a keyboard, or the like outputs a signal corresponding to an input operation on the operation unit 235. When the operation unit 235 is realized by a touch panel, the touch panel is stacked on the display surface side of the display 234. When the touch panel detects that a writing member such as a finger or a pen is in contact, the touch panel outputs an electrical signal corresponding to the contact position of the writing member with respect to the touch panel.

  The microphone 236 performs analog / digital conversion on the voice of the speaker input as analog data, and generates digital audio data. The speaker 237 performs digital / analog conversion on digital audio data transmitted from the other party, and outputs audio by energizing a coil in the speaker cone based on the analog audio data. The camera 238 images an imaging target by operating the operation unit 235 and generates image data. The generated image data is stored in the memory 232 or the like.

(Outline of delivery management service)
Next, an outline of a delivery management service realized by the delivery management system 100 will be described. 3A, 3B, and 3C are explanatory diagrams showing an overview of the delivery management service. FIG. 3A shows an overview of the entire delivery management service realized by the delivery management system 100.

  As shown in FIG. 3A, in the delivery management service realized by the delivery management system 100, first, a user prepares a delivery object 300 in which a code C is integrally provided. The delivery object 300 is a tangible object that can be transported, and specifically, can be realized by an article such as a postcard, a sealed letter, or a parcel. FIG. 3B shows an example of the delivery object 300 in which the code C is integrally provided.

  The code C provided on the sheet-like member such as a postcard or a card can be provided at the upper left position on the surface side of the sheet-like member, for example, in the same manner as the stamp on the postcard. The code C provided on an article such as a parcel is preferably provided at a position in consideration of visibility. For example, the code C may be provided on the upper surface of the article in the same manner as the position where a delivery slip for a parcel delivery package is attached. it can.

  One code C is provided for each delivery object 300. The code C is provided on the exterior of the delivery object 300 such as the surface of an envelope, a package of a parcel or a box. The code C may be provided by printing directly on the surface of an envelope, a package or a package (such as a package or a box), and a separately issued code C is printed on the surface of the envelope, a package or a package ( It may be provided by being attached to a package or a box.

  In the operation of the delivery management system 100, envelopes or boxes on which the code C is printed may be provided free of charge at a retail store such as a convenience store or in a post office. Alternatively, in the operation of the delivery management system 100, a seal-like code C having an adhesive or glue on the back so that it can be attached to an envelope or a box is used at a retail store such as a convenience store or in a post office premises. It may be provided free of charge. In operation of the delivery management system 100, the envelope or box on which the code C is printed or the seal-like code C may be provided for a fee. The code C may be issued by a delivery management system operator (or a delivery management service provider).

  The code C may be issued by the user himself / herself according to the user's request. Specifically, when the user performs a predetermined input operation on the user terminal device 130, the code C outputs a request to issue the code C from the user terminal device 130 to the delivery management device 110. Then, in response to the issue request, the delivery management device 110 outputs code C image information indicating new code C identification information to the user terminal device 130, and the code C image information is output to the user. It can be issued by the user himself / herself by printing from a printer that has communicated with the terminal device 130.

  The code C can be realized by, for example, a two-dimensional code. The two-dimensional code may be a matrix type (matrix code) in which square patterns are arranged vertically and horizontally (matrix), and a stack type (stack) in which a plurality of one-dimensional codes C such as barcodes are arranged in a predetermined direction. Code).

  The code information indicated by the code C includes code C identification information for identifying the code C, a predetermined program (source code), and a URL (Uniform Resource Locator) of a predetermined WEB page. In the delivery management system 100, the code C printed on the surface or exterior of the delivery object is information on the attributes of the delivery object (type, size, delivery form, etc. of the delivery object) on which the code C is provided. May be included. The user photographs the code C using a smartphone or the like that is the terminal device 130 of the user, and reads the code information represented by the code C.

  The user terminal device 130 executes a predetermined program according to the read code information, and accesses a predetermined WEB page specified by the URL. When the user's terminal device 130 accesses a predetermined WEB page, the user's terminal device 130 displays on the display 234 a login screen requesting input of user identification information and a password. The user logs in according to the login screen.

  When the above login is completed, the user terminal device 130 displays a delivery information registration screen. FIG. 3C shows an example of a delivery information registration screen. As shown in FIG. 3C, the delivery information registration screen 330 includes various types of information related to input of delivery information, a “registration” key for confirming the input contents and indicating the intention of delivery. The delivery information is realized by, for example, information related to a delivery source, a delivery destination, a delivery requester, a delivery validity period or a delivery validity period, an e-mail address of the delivery requester, and the like.

  By logging in as a result of authentication using the user identification information and password, on the delivery information registration screen 330 shown in FIG. 3C, the user information (payer's name / credit) identified by the user identification information is displayed. Card number, sender (shipping party) name / address, etc.) may be displayed by default. Specifically, on the delivery information registration screen 330, payer information (delivery requester) indicating a payer who pays a delivery fee, sender information indicating a sender who is a delivery source of the delivery object 300, and delivery object. Recipient information indicating the recipient who is the delivery destination of 300 is displayed. When the logged-in user has requested delivery to a plurality of recipients (delivery destinations) in the past, a plurality of recipient information is displayed on the delivery information registration screen 330.

  The user inputs necessary items according to the display contents of the delivery information registration screen 330 and operates the “registration” key. When the “registration” key is operated, the user terminal device 130 generates a registration request including the delivery information input on the delivery information registration screen 330 and the code C identification information related to the delivery information, The generated registration request is output to the delivery management apparatus 110.

  Each time the delivery management apparatus 110 acquires a registration request, the delivery management database 110 associates the code C identification information included in the acquired registration request with the delivery information and stores them in the delivery management database. Further, each time the delivery management apparatus 110 acquires a registration request, it generates a reception number and outputs a reception number notification including the generated reception number to the terminal device 130 of the user who has output the acquired registration request. . Based on the receipt number notification output from the delivery management device 110, the user terminal device 130 displays the receipt number included in the receipt number notification on the display 234.

  The user can change the delivery information stored in the delivery management database by designating the receipt number notified by the receipt number notification. Specifically, when the user terminal device 130 receives a predetermined input operation including an input of an acceptance number, the user terminal device 130 outputs a change request for changing delivery information to the delivery management device 110. The change request includes information to be changed and post-change information in the already registered delivery information. The delivery management apparatus 110 that has acquired the change request updates the delivery management database based on the information included in the change request.

  Next, the user entrusts the delivery object 300 with the code C integrally provided to the delivery company. For example, when the delivery company that operates the delivery management system 100 is a postal company, the delivery object 300 can be brought to a post office or entrusted to the delivery company by posting it to a post box. Or, for example, if the delivery company that operates the delivery management system 100 is a home delivery company, bring it to a sales office where the home delivery company collects and delivers parcels, a convenience store that handles parcels that the home delivery company collects and delivers Can be entrusted to the delivery company.

  Next, the delivery company reads the code information represented by the code C provided on the entrusted delivery object 300 using the code reading device 224. The terminal device 140 of the delivery company extracts the code identification information from the code information read by the code reading device 224. The code identification information is information unique to the code C, and can be arbitrarily set by an operator of the delivery management system 100 or the like. Then, a delivery information confirmation request including the extracted code identification information and the identification information of the delivery company terminal device 140 is output to the delivery management device 110.

  When acquiring the delivery information confirmation request, the delivery management apparatus 110 obtains delivery information associated with the code identification information that matches the code identification information included in the delivery information confirmation request. Then, based on the acquired delivery information, a delivery fee for delivery of the delivery object 300 from the delivery source to the delivery destination is calculated. Thereafter, based on the delivery information specified by the extracted code identification information, a settlement process for the calculated delivery fee is executed. During the payment process, the delivery management device 110 generates a payment request based on information about the delivery requester included in the specified delivery information, and outputs the generated payment request to the payment processing device 120. The settlement request can be generated using the credit card number designated in advance by the delivery requester.

  The settlement processing device 120 performs settlement (card settlement) on the delivery fee included in the settlement request based on the designated card number based on the settlement request, and outputs the settlement result to the delivery management device 110. When the delivery management device 110 determines that the settlement related to the delivery fee has been completed based on the settlement result, the delivery management apparatus 110 sends a delivery information confirmation response including the delivery source and the delivery destination specified based on the delivery information confirmation request, The information is output to the terminal 140 of the delivery company that is the output source of the delivery information confirmation request.

  The terminal device 140 of the delivery company drives and controls the printer 227 based on the delivery information confirmation response output from the delivery management device 110, and issues a label (address label) on which the delivery source and delivery destination are printed. The delivery company attaches the issued label to the corresponding delivery object 300. Thereafter, the delivery company delivers the delivery object 300 to the delivery destination according to the label attached to the delivery object 300. Thereby, the delivery object 300 can be delivered from the designated delivery source to the designated delivery destination.

(Example of code C)
FIG. 3D is an explanatory diagram illustrating an example of the code C. As shown in FIG. 3D, the code C used in the delivery management system 100 is called, for example, a QR (Quick Response) code (registered trademark), and is a two-dimensional quadrangular shape in which square-shaped cutout symbols are arranged at three corners. A code can be used. By using a display-type two-dimensional code having information in the horizontal direction and the vertical direction, such as a QR code, as a code C, a code C that contains a lot of information and has established reading and analysis techniques Can be used to provide a delivery management service.

  Further, by using a two-dimensional code such as a QR code as the code C, for example, the delivery management system 100 using a terminal device such as a smartphone with a camera or a tablet terminal device with a camera as the terminal device 140 of a delivery company. It can be easily realized. Thereby, compared with the case where the terminal device 140 of a delivery company is developed, the cost concerning development and implementation of the terminal device 140 of a delivery company and by extension, the delivery management system 100 can be suppressed.

(Example of delivery management database)
Next, an example of a delivery management database will be described. FIG. 4 is an explanatory diagram showing an example of a delivery management database. In FIG. 4, the delivery management database 400 stores code information and delivery information in association with each other.

  As described above, the delivery information can be realized by information about a delivery source, a delivery destination, a delivery requester, and the like. Specifically, the information on the delivery source and the delivery destination indicates an address where the delivery source and the delivery destination can be specified. The delivery information may include time limit information related to the delivery validity period or the delivery validity period. Specifically, the delivery validity period or the delivery validity period is set to, for example, “valid until September 1, 2015 to September 10, 2015” or “valid until September 15, 2015”. Can do.

  The delivery information may include information regarding the email address of the delivery requester. The delivery requester's e-mail address indicates, for example, an e-mail address assigned to the terminal device 130 of the user who is the output destination of the receipt number generated when the delivery request is accepted. Further, the delivery management database 400 stores the receipt number and the code identification information in association with each other. Each time the receipt number is generated, it is stored in association with the code identification information.

  The delivery management database 400 stores delivery information regarding a delivery that has not been completed, that is, a delivery object 300 that has not been delivered to a delivery destination and is deposited by a delivery company. Alternatively, the delivery management database 400 may store a completed delivery and an uncompleted delivery separately. Alternatively, the corresponding record may be deleted, or information other than the delivery identifier may be cleared while leaving the corresponding record. Thereby, the delivery request history for each delivery requester can be grasped based on the information about the delivery requester, and the C code relating to the completed delivery can be reused.

  Further, in the delivery management system 100, when delivery is performed based on the code C printed on the surface or exterior of the delivery object, the delivery management database 400 displays the attribute (delivery object) of the delivery object included in the code C. Information on the type, size, delivery form, etc.) may be stored in association with the code information. By storing the attribute of the delivery object in association with the code information, it is possible to confirm the attribute of the delivery object by reading the code C, so that the label (address label) is not mistaken for the delivery object. Can be pasted. In this case, instead of storing only the information related to the attributes of the delivery object included in the code C in the delivery management database 400, a user, a delivery company, or the like may appropriately input individually.

  As described above, when the code C is issued in advance in the delivery management system 100, the delivery management database 400 may store only the code information and information related to the attributes of the delivery object. In this case, for example, if the envelope that is determined to be used for document delivery is a delivery object, the type of delivery object can be determined in advance, such as “document”. Alternatively, if a box made of heat insulating material used for delivery of fresh products requiring temperature control is a delivery object, it can be determined in advance such as “fresh products” or “refrigerated products”. In the case of a cardboard box that does not limit the contents, a user or a delivery company may input appropriately.

  The size of the delivery object can be specified by the size of an envelope or a box, for example. Or the magnitude | size of a delivery target object may be specified by the maximum weight of the content which can be enclosed in an envelope or a box, for example. Further, the delivery form of the delivery object can be specified by various types of information related to the delivery form such as “Hurry delivery”, “Refrigerated delivery”, “Time designation”, and the like.

(Example of user database)
Next, an example of a user database will be described. The user database stores the card number of the user's credit card for each user identification information. The user database stores information related to the user's address. Further, the user database stores information related to the delivery address that the user has input in the past. Thus, when the user requests delivery to a delivery destination that has been used in the past, the user need only specify the delivery destination that has been entered in the past, without inputting the address of the delivery destination.

(Example of card payment database)
Next, an example of a card payment database will be described. The payment processor 120 stores the card payment database. The card payment database stores a credit card number and information related to a credit card user (owner) in association with each other. Information about the user includes, for example, the user's name, address, date of birth, gender, and the like.

  Further, the information about the user may include, for example, a credit card expiration date, a telephone number, an e-mail address, and the like. Further, the information on the user may include information on the payment ability of the credit card owner, such as the annual income of the credit card owner and the usage limit amount for a predetermined period. The credit limit for the predetermined period is set in advance by the credit card issuer based on the annual income of the credit card owner.

  Further, the information on the user may include information on payment such as a payment method, the name of a financial institution used for payment, a branch name, a deposit item, and an account number. Specifically, for example, with respect to a credit card user (user) for whom revolving payment is set, the amount of payment per revolving payment may be stored as information related to payment.

  Information on the owner is obtained from the credit card owner before the credit card is issued, for example, when the credit card issuance is accepted (application), and is registered in the card settlement database by the credit card issuer. . In addition, the information on the owner may be automatically updated as appropriate when an application for a change from the customer is accepted, for example, when a child is born or moved. . Thereby, when a credit card number is designated, various kinds of information associated with the designated credit card number can be specified, and a card payment process can be performed using the specified information.

(Functional configuration of delivery management device 110)
Next, a functional configuration of the delivery management apparatus 110 will be described. FIG. 5 is a block diagram illustrating a functional configuration of the delivery management apparatus 110. 5, each function of the delivery management apparatus 110 includes a storage unit 501, a registration request acquisition unit 502, a delivery information storage unit 503, a code identification information acquisition unit 504, a delivery information acquisition unit 505, and a delivery charge calculation. Unit 506, settlement instruction unit 507, delivery information output unit 508, reception processing unit 509, reception number notification output unit 510, change request acquisition unit 511, update unit 512, issue request acquisition unit 513, This can be realized by the code generation unit 514 and the code output unit 515.

  The storage unit 501 stores various databases such as a delivery management database 400 and a user database. The storage unit 501 can be realized by, for example, the memory 212 included in the computer device that realizes the delivery management apparatus 110.

  The registration request acquisition unit 502 includes: delivery information regarding the delivery source and delivery destination of the delivery object 300 provided with the code C and the delivery requester of the delivery object 300; and code identification information indicated by the code C. Get the registration request that contains it. Specifically, the registration request acquisition unit 502 receives a registration request transmitted from the user terminal device 130. The registration request acquisition unit 502 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that implements the delivery management device 110.

  When the registration request acquisition unit 502 acquires a registration request, the delivery information storage unit 503 associates the code identification information included in the acquired registration request with the delivery information and stores them in the delivery management database 400 in the storage unit 501. The delivery information storage unit 503 can be realized by, for example, the CPU 211 and the memory 212 provided in the computer device that implements the delivery management device 110.

  The code identification information acquisition unit 504 acquires code identification information indicated by the code C provided on the delivery object 300. Specifically, the code identification information acquisition unit 504 receives the delivery information confirmation request transmitted from the terminal device 140 of the delivery company. The registration request acquisition unit 502 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that implements the delivery management device 110.

  When the code identification information acquisition unit 504 acquires the code identification information, the delivery information acquisition unit 505 refers to the delivery management database 400 in the storage unit 501 and is associated with the code identification information that matches the acquired code identification information. Get delivery information. The delivery information acquisition unit 505 can be realized by, for example, the CPU 211, the memory 212, and the like included in the computer device that implements the delivery management device 110.

  The delivery fee calculation unit 506 calculates a delivery fee for delivery of the delivery object 300 from the delivery source to the delivery destination based on the delivery information acquired by the delivery information acquisition unit 505. The delivery fee calculation unit 506 can be realized by, for example, the CPU 211 and the memory 212 provided in the computer device that implements the delivery management device 110.

  Further, the delivery fee calculation unit 506 is the same as a computer device that implements the storage unit 501, the registration request acquisition unit 502, the delivery information storage unit 503, the code identification information acquisition unit 504, the delivery information acquisition unit 505, etc. It is not limited to that provided in the computer device, and may be realized in a computer device different from the computer device that implements the delivery management device 110. In the delivery management system 100, the delivery management device 110 transmits delivery information to a computer device different from the delivery management device 110, and the other computer device calculates a delivery fee based on the delivery information. Alternatively, the delivery management apparatus 110 may acquire information on the calculated delivery fee from another computer apparatus.

  The settlement instruction unit 507 executes a settlement process based on the delivery fee calculated by the delivery fee calculation unit 506 and information related to the delivery requester included in the delivery information acquired by the delivery information acquisition unit 505. Further, the settlement instruction unit 507, based on the time limit information included in the delivery information acquired by the delivery information acquisition unit 505, the date and time when the code identification information is acquired is specified by the time limit information or within the delivery effective period If it is, the settlement process is executed. The settlement instruction unit 507 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that realizes the delivery management device 110.

  The delivery information output unit 508 outputs an instruction to output information related to the delivery source and the delivery destination included in the delivery information acquired by the delivery information acquisition unit 505 according to the result of the payment processing by the payment instruction unit 507. Specifically, the delivery information output unit 508 outputs an output instruction for instructing the delivery company terminal device 140 to print a label including an address indicating the delivery source and the delivery destination. The delivery information output unit 508 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that implements the delivery management device 110.

  When the registration request acquisition unit 502 acquires a registration request, the reception processing unit 509 generates a reception number for identifying code information included in the acquired registration request, and associates the code information with the reception number to store the storage unit Store in 501. The reception processing unit 509 can be realized by, for example, the CPU 211, the memory 212, and the like included in the computer device that implements the delivery management device 110.

  The reception number notification output unit 510 outputs a reception number notification for notifying the reception number generated by the reception processing unit 509 with the e-mail address included in the registration request acquired by the registration request acquisition unit 502 as a destination. The receipt number notification output unit 510 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that implements the delivery management device 110.

  The change request acquisition unit 511 acquires a change request regarding a change in delivery information including a reception number. Specifically, the change request acquisition unit 511 acquires the change request by receiving the change request transmitted from the user terminal device 130. The change request acquisition unit 511 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that implements the delivery management device 110.

  When the change request acquisition unit 511 acquires a change request, the update unit 512 updates the delivery management database 400 in the storage unit 501 based on the reception number included in the acquired change request. The update unit 512 can be realized by, for example, the CPU 211, the memory 212, and the like included in the computer device that implements the delivery management device 110.

  The issue request acquisition unit 513 acquires a code C issue request from the user terminal device 130. The issuance request for the code C includes identification information of the terminal device 130 of the user who is the output source of the issuance request or the user himself / herself. The issue request acquisition unit 513 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that realizes the delivery management device 110.

  When the issue request acquisition unit 513 acquires the issue request, the code generation unit 514 generates image information of the code C indicating new code identification information. The code generation unit 514 can be realized by, for example, the CPU 211, the memory 212, and the like included in the computer device that implements the delivery management device 110.

  The code output unit 515 outputs the image information of the code C generated by the code generation unit 514 to the terminal device 130 of the user who is the transmission source of the issue request acquired by the issue request acquisition unit 513. The code output unit 515 can be realized by, for example, the CPU 211, the memory 212, the network I / F 213, and the like included in the computer device that implements the delivery management device 110.

(Processing procedure of delivery management device 110)
Next, an example of a processing procedure of the delivery management apparatus 110 will be described. 6, 7, and 8 are flowcharts illustrating an example of a processing procedure of the delivery management apparatus 110. In the flowchart of FIG. 6, first, the process waits until a registration request output from the user terminal device 130 is acquired (step S <b> 601: No). When the registration request is acquired (step S601: Yes), the code identification information and the delivery information included in the registration request are extracted from the registration request (step S602), and a reception number corresponding to the acquired registration request is generated. (Step S603).

  Next, the code identification information and delivery information extracted in step S602 and the receipt number generated in step S603 are registered in the delivery management database 400 (step S604). In step S604, the delivery information extracted in step S602 and the receipt number generated in step S603 are associated with the code identification information extracted in step S602 and stored in the delivery management database 400.

  Next, a reception number notification including the reception number generated in step S603 is generated (step S605). Then, the reception number notification generated in step S605 is output to the terminal device 130 of the user who is the transmission source of the registration request acquired in step S601 (step S606), and the series of processing ends.

  The information registered in the delivery management database 400 by the process shown in the flowchart of FIG. 6 can be updated as appropriate until the delivery of the information is completed. The flowchart of FIG. 7 shows a processing procedure for updating information registered in the delivery management database 400.

  In the flowchart of FIG. 7, first, the process waits until a change request output from the user terminal device 130 is acquired (step S <b> 701: No). When the change request is acquired (step S701: Yes), the reception number included in the change request is extracted (step S702). Then, in the delivery management database 400, the delivery information associated with the receipt number that matches the extracted receipt number is acquired (step S703), and the terminal of the user that is the output source of the change request acquired in step S701: Yes. The delivery information acquired in step S703 is output to the device 130 (step S704).

  Next, when the change information related to the delivery information output in step S704 is received (step S705: Yes), the corresponding delivery information is updated in the delivery management database 400 based on the change information (step S706). Terminate the process. On the other hand, if the corresponding change information is not received in step S705 (step S705: No), it is determined whether or not a predetermined time has elapsed since the delivery information was output in step S704 (step S707).

  In step S707, when the predetermined time has not elapsed since the delivery information was output in step S704 (step S707: No), the process returns to step S705. On the other hand, if a predetermined time has elapsed since the delivery information was output (step S707: Yes), the series of processing is terminated assuming that the delivery information has not been changed.

  The delivery information registered in the delivery management database 400 by the processing shown in the flowcharts of FIGS. 6 and 7 is used for delivery work by a delivery company. FIG. 8 shows a processing procedure performed when the delivery company reads the code C provided on the collected delivery object 300. In the flowchart of FIG. 8, first, the process waits until a delivery information confirmation request output from the terminal device 140 of the delivery company is acquired (step S801: No).

  If a delivery information confirmation request is acquired in step S801 (step S801: Yes), code identification information included in the delivery information confirmation request is extracted (step S802). Then, with reference to the delivery management database 400, it is determined whether or not code identification information that matches the code identification information extracted in step S802 is registered (step S803). If the matching code identification information is not registered in the delivery management database 400 (step S803: No), an error process is performed as appropriate, and the series of processes ends.

  On the other hand, if matching code identification information is registered in step S803 (step S803: Yes), the delivery information stored in association with the code identification information is acquired from the delivery management database 400 (step S804). . Then, a delivery fee is calculated based on the acquired delivery information (step S805). In step S805, a delivery fee from the delivery source to the delivery destination included in the acquired delivery information is calculated.

  In step S805, if the acquired delivery information includes time limit information related to the delivery validity period or the delivery validity period, and if the delivery information is within the delivery validity period or the delivery validity period specified by the time limit information, May be calculated. In this case, if it is not within the valid delivery period or the valid delivery period specified by the time limit information, a series of processes may be terminated after performing a predetermined process such as notification to that effect. In step S805, if a delivery period shorter than the normal delivery period is specified by the time limit information included in the acquired delivery information, an additional charge is added in addition to the normal delivery charge. A delivery fee may be calculated.

  Next, a payment request for the delivery fee calculated in step S805 is output to the payment processing apparatus 120 (step S806), and then it is determined whether a payment completion notification corresponding to the payment request has been acquired. (Step S807). In step S807, when a payment completion notice is acquired (step S807: Yes), a delivery information confirmation response is output to the delivery company terminal device 140 that is the output source of the delivery information confirmation request obtained in step S801. (Step S808), and a series of processing is terminated. In step S808, based on the delivery information acquired from the delivery management database 400 in step S804, a delivery information confirmation response including information indicating the delivery source address and the delivery destination address is output.

  Upon receiving the delivery information confirmation response transmitted from the delivery management device 110 in step S808, the delivery company terminal device 140 receives print data representing the delivery source and delivery destination with characters or numbers based on the accepted delivery information confirmation response. Generate. Then, the printer 227 is driven and controlled based on the generated print data, and a printed label (address label) is issued by visualizing the delivery source and delivery destination. The delivery company attaches the label issued from the delivery company terminal device 140 to the corresponding delivery object 300 as described above. Thereafter, the delivery company delivers the delivery object 300 to the delivery destination according to the label attached to the delivery object 300. Thereby, the delivery object 300 can be delivered from the designated delivery source to the designated delivery destination.

  On the other hand, if the payment completion notification has not been acquired in step S807 (step S807: No), it is determined whether or not a predetermined time has elapsed since the payment request was output in step S806 (step S809). When the predetermined time has not elapsed (step S809: No), the process returns to step S807. On the other hand, when the predetermined time has elapsed (step S809: Yes), error processing is performed as appropriate, and a series of processing is terminated.

  In the delivery management system 100, the code identification information related to the code C may be deleted from the delivery management database 400 when the delivery company reads the code C when delivery is completed. Alternatively, information indicating a “delivery completed” or a flag may be associated with the code identification information relating to the code C read by the delivery company at the time when the delivery is completed, and stored in the delivery management database 400. Thus, even if the code C once used for delivery is used again for delivery, the code identification information relating to the code C does not overlap, so that the same code C can be repeatedly used for delivery.

  In the delivery management system 100, a plurality of delivery destinations may be specified when registering delivery information. In this case, it is assumed that the user designates a delivery order for a plurality of delivery destinations. Thereby, the delivery object 300 can be delivered sequentially to the target person like circulation. In this case, the delivery management apparatus 110 calculates a delivery fee for delivery to a plurality of delivery destinations in the designated delivery order. Thereby, for example, the same delivery object 300 can be circulated. Thus, for example, information can be added to the same delivery object 300 (such as a postcard) like a postscript.

  Further, in the delivery management system 100, when a plurality of delivery destinations can be designated, the final delivery destination or an intermediate delivery destination may be the same as the first delivery source. Thereby, like a round-trip postcard, the delivery target object 300 requested by the delivery source can be delivered to the delivery source via the designated delivery destination.

  Further, in the delivery management system 100, when the same delivery object 300 is circulated, the user who has read the code C at each delivery destination can access the delivery database and add and store a receipt comment or the like. You may do it. Thereby, the user who becomes the first delivery source or the like can confirm whether the delivery object 300 is delivered properly.

  In the delivery management system 100 of the above-described embodiment, the case where the delivery company executes the settlement process when reading the code C and pays the delivery fee in a lump sum by card settlement has been described. It is not limited to. For example, when registering delivery information, “payment in installments” may be specified as a payment method, and payment may be made in installments.

  The delivery information output unit 508 in the delivery management system 100 of the above-described embodiment may output information related to the delivery source and delivery destination included in the delivery information in response to a request from the delivery destination terminal device. . Thereby, for example, only when the delivery destination user confirms the delivery source and the delivery destination using his / her terminal device and is permitted by the delivery destination user, the delivery source included in the delivery information and It can be managed to output information about the delivery destination.

  As described above, when the delivery management apparatus 110 according to the embodiment of the present invention acquires a registration request, the delivery management database 400 stores the code identification information and the delivery information included in the acquired registration request in association with each other. When the code identification information included in the delivery information confirmation request obtained from the terminal device 140 of the delivery company is obtained, the delivery management database 400 is referred to and associated with the code identification information that matches the obtained code identification information. The settlement processing related to the delivery fee based on the delivery information is executed. Then, according to the result of the settlement process, an output instruction for information relating to the delivery source and the delivery destination is output to the terminal device 140 of the delivery company.

  According to the delivery management device 110 of the embodiment of the present invention, based on the code information specified by the code C provided on the delivery object 300, the settlement processing for the delivery fee for delivery of the delivery object 300 is performed. In accordance with the result, only the delivery object 300 for which payment has been completed can be delivered based on the information relating to the delivery source and the delivery destination that have been visualized and output.

  As a result, the delivery requester can reliably deliver the requested delivery object 300 to the delivery destination without receiving a return of the delivery object 300 due to a shortage of money. Accordingly, a delivery person such as a delivery company can efficiently deliver the delivery object 300 by eliminating waste due to returning the delivery object 300 due to a shortage of money. As described above, according to the delivery management device 110 of the embodiment of the present invention, the delivery object 300 can be delivered efficiently and reliably.

  Conventionally, for example, when a document is delivered (by mail) by mail, it is necessary to affix a postage stamp corresponding to the size and weight of the mail to be delivered to the mail. For this reason, the user must check the size and weight of the mail piece, prepare a postage stamp according to the size and weight of the mail piece, and attach the prepared stamp to the mail piece. It was. On the other hand, a stamp seller must always have a plurality of types of stamps in stock so that the amount of stamps requested by the user can be sold at any time, and inventory management is complicated.

  Conventionally, for example, every time a delivery company accepts a delivery request from a user, the delivery company confirms whether it is prepayment or cash on delivery, and in the case of prepayment, the size and weight of the delivery object 300 are checked to determine the delivery object 300. You have to receive a fee depending on the situation, and it is cumbersome.

  On the other hand, according to the delivery management apparatus 110 of the embodiment according to the present invention, the delivery requester can add the delivery source, the delivery destination, the code information of one code C provided in one delivery target object 300, and The requested delivery object 300 can be reliably delivered to the delivery destination regardless of the size, weight, etc. of the delivery object 300 simply by setting information relating to the delivery requester by input or selection. On the other hand, the delivery company responsible for receiving and delivering the delivery object 300 does not have inventory such as stamps and slips, and only provides one code C to the delivery object 300 regardless of the cost of delivery. The delivery object 300 can be delivered based on the code information indicated by the code C.

  As a result, it is possible to eliminate the inconvenience of the delivery requester and the delivery company for delivery of the delivery object 300, and to deliver the delivery object 300 efficiently and reliably.

  In addition, by providing a code C indicating only code information without including information (personal information) for identifying an individual such as a delivery source and a delivery destination on the exterior of the delivery object 300, the delivery object 300 is changed from the delivery source to the delivery company. It is possible to prevent personal information from being seen by a third party before it arrives. In addition, since the delivery object 300 is directly delivered from the delivery company to the delivery destination, personal information can be prevented from being seen by a third party before the delivery object 300 is delivered from the delivery company to the delivery destination. . Thereby, according to the delivery management apparatus 110 of this embodiment concerning this invention, it can prevent that personal information flows out carelessly in a delivery process.

  In general, the exterior of the delivery object 300 is an envelope or a packing box, and the code C provided on the exterior indicates only the code information. Therefore, the delivery information associated with the code information is updated. Thus, the outer package in which the code C is integrally provided can be repeatedly delivered. Thereby, according to the delivery management apparatus 110 of this embodiment concerning this invention, the expense concerning delivery can be suppressed and the delivery system which considered the environment can be implement | achieved.

  Further, the delivery management apparatus 110 according to the embodiment of the present invention associates the code information included in the registration request with the time limit information and stores them in the delivery management database 400, and based on the time limit information, the terminal device of the delivery company It is characterized in that the settlement processing is executed when the date and time when the delivery information confirmation request (code identification information) is acquired from 140 is within the delivery valid period specified by the time limit information or the delivery valid period.

  According to the delivery management device 110 of the embodiment according to the present invention, the delivery period of the delivery object 300 can be limited. As a result, for example, a mail-order merchant of a product issues a code C, and uses the code C for operations such as paying the cost for delivery of a product returned within a predetermined period by cooling off. be able to. Further, for example, the delivery requester can deliver according to the user's demand by limiting the delivery date and time, such as “arrival the next day”, “september 15 arrival”, and the like.

  Further, in the delivery management system 100, for example, in a situation where a written questionnaire is desired to be collected within a certain period, and within the certain period, the delivery fee to the distribution source of the questionnaire is not the respondent of the questionnaire. , It is possible to perform operations so that the distribution source of the questionnaire (or the client of the questionnaire) is burdened. This increases the response rate in questionnaires where the response rate (collection rate of questionnaire results) was low in order to cause the respondents to pay delivery charges such as postage stamps. It is possible to take measures to reflect the opinions of

  In the delivery management system 100 of the above-described embodiment, the date and time when the delivery information confirmation request (code identification information) is acquired from the delivery company terminal device 140 is within the delivery valid period or delivery valid period specified by the time limit information. In this case, the example of executing the settlement process has been described. In such a delivery management system 100, the date and time when the delivery object deposited by the delivery company from the user is registered in the delivery management database 400, that is, the timing when the delivery company deposited from the user is set as the reference time, and the reference time Is within the delivery valid period specified by the time limit information or within the delivery valid period, the settlement process is executed.

  The settlement processing in the delivery management system 100 that performs such operation is, for example, because a postal matter such as a sealed letter posted on a postbox is short of the amount of stamps attached to the postal item. In order to prevent waste from being returned to the shipper due to a shortage of money even though a delivery company such as a post office has deposited, the settlement process is performed from the time the delivery company deposits the delivery object from the user. This is executed until the delivery object with the label attached is put on a truck or the like and sent to each delivery destination.

  On the other hand, in addition to or instead of the above operation, the delivery management system 100 executes the settlement process based on the reference time, with the date and time when the delivery object is delivered to the delivery destination as the reference time. You may make it do. In this case, in the operation of the delivery management system 100, the delivery company reads the code C when delivering the delivery object to the delivery destination. In this case, the delivery management device 110 executes the above-described settlement process when the code C is read at the delivery destination. As a result, the settlement process is executed only when the delivery object is delivered within the delivery validity period specified by the user or before the delivery validity period, as in the case of delivery of food such as pizza. Can be.

  Note that the time when the delivery object is delivered to the delivery destination can be, for example, the time immediately before the delivery person of the delivery company arrives at the delivery destination and calls the delivery destination. Alternatively, the time when the delivery object is delivered to the delivery destination may be, for example, the time after the delivery object is reliably delivered to the delivery destination and the delivery is completed. By setting the time when the delivery object is delivered to the delivery destination as the time immediately before calling the delivery destination, the delivery fee can be reliably collected even if the delivery destination is absent due to the convenience of the delivery destination. Further, by setting the time when the delivery object is delivered to the delivery destination as the time immediately before calling the delivery destination, it is possible to prevent the receipt from being unduly extended and the delivery fee from being avoided.

  As described above, the delivery management system 100 manages the timing for executing the settlement process by limiting the period and time limit for receiving the delivery object, and limits the period and time limit for delivering the delivery object to the delivery destination. By doing so, the timing for executing the settlement process may be managed. When managing the timing of executing the settlement process by limiting the period and time limit for receiving the delivery object, a delivery person such as a delivery company can eliminate waste caused by returning the delivery object 300 due to insufficient amount. Can do. When managing the timing of executing payment processing by limiting the period and time limit for delivering the delivery object to the delivery destination, make sure that the delivery object has been delivered to the delivery destination. The delivery fee can be collected.

  In the delivery management system 100, in operation, the date and time when the delivery information confirmation request (code identification information) is acquired from the terminal device 140 of the delivery company or the time when the delivery target is delivered to the delivery destination is outside the delivery valid period or delivery valid. If the deadline has passed, an inquiry may be made to the delivery requester and it may be determined whether or not to execute the settlement process based on the answer. As a specific operation, an inquiry to the delivery requester can be realized, for example, when a delivery company that has read a code using the terminal device 140 of the delivery company contacts the delivery requester by telephone.

  Or, specifically, for the inquiry to the delivery requester, for example, at the time of accepting the registration request, request the registration of the email address assigned to the terminal device of the delivery requester, and code the entered email address. The information is stored in the delivery management database 400 in association with the identification information. When the date and time when the delivery information confirmation request (code identification information) is acquired from the delivery company terminal device 140 or when the delivery object is delivered to the delivery destination is out of the delivery valid period or exceeds the delivery valid period Based on the information stored in the delivery management database 400, it can be realized by sending an e-mail inquiring whether or not to continue delivery.

  As a result, the date and time when the delivery information confirmation request (code identification information) is acquired from the terminal device 140 of the delivery company or the time when the delivery object 300 is delivered to the delivery destination exceeds the delivery valid period or the delivery valid period. Even if the delivery requester wishes to deliver, the settlement process is executed and the delivery can be continued. In addition, by sending an inquiry about whether or not to continue the delivery before returning the delivery object to the delivery source, it is possible to eliminate waste caused by returning the delivery object 300 and efficiently deliver the delivery object 300. The delivery object 300 can be delivered efficiently and reliably.

  Further, the delivery management apparatus 110 according to the embodiment of the present invention associates the code identification information included in the acquired registration request with the receipt number and stores them in the delivery management database 400 and also notifies the receipt number notification of the user. When the change request is acquired by outputting to 130, the delivery information is updated based on the reception number included in the acquired change request.

  According to the delivery management device 110 according to the embodiment of the present invention, every time a registration request is accepted, an e-mail notifying the receipt number is output to the corresponding e-mail address, and thereafter, delivery is performed using the receipt number. Information can be specified and changes to the specified delivery information can be accepted. As a result, the user can change the delivery destination and the like even when the code C provided on the delivery object 300 is not at hand after requesting delivery to the delivery company, and the convenience of the user can be changed. Improvements can be made.

  In addition, when the delivery management apparatus 110 according to the embodiment of the present invention obtains a code C issuance request from the user's terminal device 130, the delivery management apparatus 110 transmits the image information of the code C indicating new code information to the issuance request. The output is made to the terminal device 130 of the original user.

  According to the delivery management device 110 of the embodiment of the present invention, in response to an issuance request from the terminal device, the delivery management device 110 outputs the code C image information to the terminal device, whereby the code The C image information can be printed out from a printer or the like connected to the terminal device. As a result, the code C can be issued when necessary, and the code C can be provided on any delivery object 300. Thus, it is possible to improve the convenience for the user without limiting the delivery object 300 handled in the delivery management system 100. This also eliminates the need for the delivery company to have an inventory of the code C that has been issued, thereby reducing the burden on the delivery company.

  Further, the delivery management device 110 according to the embodiment of the present invention calculates a delivery fee for delivery of the delivery object from the delivery source to the delivery destination based on the obtained delivery information, and calculates the calculated delivery fee and acquisition. The payment processing is executed based on the information regarding the delivery requester included in the delivery information. According to the delivery management device 110 according to the embodiment of the present invention, the settlement processing is executed based on the delivery fee calculated by the delivery management device 110 that manages the delivery, and the delivery operation is performed based on the result of the settlement processing. As a result, waste due to returning the delivery object 300 due to a shortage of money can be eliminated, and the delivery object 300 can be delivered efficiently.

  As described above, the delivery management device and delivery management program according to the present invention are useful for the delivery management device and delivery management program used for delivery work of sealed letters and parcels, and in particular, the charge varies depending on the weight and size. It is suitable for a delivery management apparatus and delivery management program used for delivery of sealed letters and packages.

DESCRIPTION OF SYMBOLS 100 Delivery management system 110 Delivery management apparatus 120 Settlement processing apparatus 130 User terminal device 140 Delivery company terminal device 300 Delivery object 400 Delivery management database 501 Storage unit 502 Registration request acquisition unit 503 Delivery information storage unit 504 Acquisition of code identification information Unit 505 delivery information acquisition unit 506 delivery charge calculation unit 507 settlement instruction unit 508 delivery information output unit 509 reception processing unit 510 reception number notification output unit 511 change request acquisition unit 512 update unit 513 issue request acquisition unit 514 code generation unit 515 code output Part C code

Claims (6)

A registration request acquisition means for acquiring a registration request including delivery information on a delivery source and delivery destination of a delivery object provided with a code and a delivery requester of the delivery object, and code identification information indicated by the code; ,
A delivery information storage means for associating and storing in the storage unit the code identification information and delivery information included in the obtained registration request when the registration request acquisition means obtains a registration request;
Code identification information acquisition means for acquiring code identification information indicated by a code provided on the delivery object;
When the code identification information acquisition unit acquires the code identification information, a delivery information acquisition unit that acquires the delivery information associated with the code identification information that matches the acquired code identification information with reference to the storage unit;
A payment instructing unit for executing a payment process based on a delivery fee based on the delivery information acquired by the delivery information acquiring unit and information on a delivery requester included in the delivery information acquired by the delivery information acquiring unit;
A delivery information output means for outputting an output instruction for information on a delivery source and a delivery destination included in the delivery information acquired by the delivery information acquisition means in accordance with a result of the settlement processing by the settlement instruction means;
A delivery management device comprising: The delivery information includes time limit information related to a delivery validity period or a delivery validity period,
The delivery information storage means associates the code identification information included in the registration request with the time limit information and stores them in the storage unit,
The settlement instruction means is based on time limit information included in the delivery information acquired by the delivery information acquisition means, and the date and time when the code identification information is acquired is within the delivery valid period or the delivery valid period specified by the time limit information. 2. The delivery management apparatus according to claim 1, wherein the settlement process is executed in a case. The delivery information includes an email address designated by the delivery requester,
When the registration request acquisition unit acquires a registration request, a reception number that identifies code information included in the acquired registration request is generated, and the code information and the reception number are associated with each other and stored in the storage unit Means,
An e-mail notifying the reception number generated by the reception processing means, an output means for outputting the e-mail address included in the registration request acquired by the registration request acquisition means as a destination;
A change request acquisition means for acquiring a change request for changing the delivery information, including the receipt number;
When the change request acquisition unit acquires a change request, an update unit that updates the delivery information based on a reception number included in the acquired change request;
The delivery management apparatus according to claim 1 or 2, further comprising: Issuance request acquisition means for acquiring a code issuance request from the terminal device;
A code generating unit that generates image information of a code indicating new code identification information when the issuing request acquiring unit acquires the issuing request;
Code output means for outputting the image information of the code generated by the code generation means to the terminal device that is the transmission source of the issue request acquired by the issue request acquisition means;
The delivery management apparatus according to claim 1 or 2, further comprising: Based on the delivery information acquired by the delivery information acquisition means, comprising delivery fee calculation means for calculating a delivery fee for delivery of the delivery object from the delivery source to the delivery destination;
The payment instruction unit executes a payment process based on the delivery fee calculated by the delivery fee calculation unit and information related to the delivery requester included in the delivery information acquired by the delivery information acquisition unit. Item 5. The delivery management device according to any one of Items 1 to 4. On the computer,
Code information included in the acquired registration request when a registration request that includes code information that identifies the delivery source and destination of the delivery object for which the code is provided and the delivery requester of the delivery object is acquired Is stored in the storage unit in association with the delivery information,
When the code information indicated by the code provided on the delivery object is acquired, the storage unit is referred to acquire the delivery information associated with the code identification information that matches the acquired code identification information,
Based on the delivery information acquired from the storage unit, a delivery fee for delivery of the delivery object from the delivery source to the delivery destination is calculated,
Based on the calculated delivery fee and information about the delivery requester included in the delivery information acquired from the storage unit, execute a settlement process,
According to the result of the settlement process, the information on the delivery source and the delivery destination included in the delivery information acquired from the storage unit is visualized and output.
A delivery management program for executing a process.

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