JP2006117415A - Delivery control system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To effectively use registered delivery information for controlling delivery of a delivery object for a delivery source and a delivery destination of the delivery object. <P>SOLUTION: Delivery control information including the delivery information recorded on a delivery slip, is registered on a delivery state control server 20 via the Internet 40 from portable terminals 10-1 to 10-n. A delivery state of the delivery object is controlled by using this delivery control information. The delivery state of the delivery object is informed to the portable terminals 10-1 to 10-n to which its delivery control information is inputted, by using the delivery control information. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a delivery management system that manages the delivery status of deliveries delivered with a delivery slip attached thereto.

  Conventionally, when a delivery item is shipped using a home delivery service or the like, the shipper of the delivery item goes to the store of the delivery company and requests the delivery of the delivery item there. In recent years, convenience stores and private stores, etc., located in various parts of the country have also accepted delivery of deliveries, and the shippers of deliveries can also receive delivery items at such convenience stores and private stores. You can request shipping.

  In this way, when sending deliveries using courier, etc., the shipper of the deliveries goes to the delivery company's store, convenience store, personal store, etc., and the delivery slip or The delivery information such as the delivery source is entered to request delivery of the delivery.

  FIG. 6 is a diagram illustrating an example of a general delivery slip attached to a delivery delivered by a home delivery service.

  As shown in FIG. 6, generally, in a delivery slip, items 210a and 210b to be filled in by a shipper of a delivery item, items 230 to be filled in at a store such as a convenience store, and a delivery item by a delivery company. Are provided with items 220 and 240 in which management information is stored. This delivery slip is a copy type, and after a predetermined matter is filled in, it is affixed to the delivery and given to the shipper, the handling store and the delivery company. Such a delivery slip is distributed in advance from a delivery company to a handling store, and management information is already described in the items 220 and 240.

  Below, the delivery management method of the delivery using the delivery slip mentioned above is demonstrated.

  FIG. 7 is a view for explaining a delivery management method for a delivery using the delivery slip shown in FIG.

  When the delivery person 110 brings a delivery item to be sent to the store 120, the store 120 is requested to fill in a delivery slip as shown in FIG.

  When the shipper 110 fills in items 210a and 210b to be filled in by the shipper 110 of the delivery slip as shown in FIG. 6, the delivery slip is affixed to the delivery and one copy-type delivery slip is displayed. It is given to the shipper 110 as a copy.

  Thereafter, the delivery company 130 comes to collect the delivery items deposited in the store 120. Then, when the delivery items deposited in the store 120 are collected by the delivery company 130, one copy-type delivery slip is handed over to the store 120 as a copy.

  When the delivery company 130 collects the delivery items deposited in the store 120, the delivery company 130 manages the collected delivery items based on the management information described in the items 220 and 240 of the delivery slip, and based on the delivery information entered in the delivery slip. The delivery is delivered to the recipient 140, and a receipt is received from the recipient 140.

  However, in the delivery management method as described above, information such as the delivery destination is entered in the delivery slip by hand when the delivery person 110 of the delivery item brings the delivery item to the store 120. Thus, it takes time to write the delivery slip, and when the delivery slip is written at the cash register, the waiting time of the cash register of other customers becomes long.

  Further, in the delivery company 130, the delivery items are managed by the management information described in advance in the delivery slip, and the management information and the delivery information entered by the shipper 110 are not managed in association with each other. Therefore, when the shipper 110 or the recipient 140 inquires of the delivery company 130 regarding the delivery item, the delivery item cannot be searched without using the management information, and when the copy of the delivery slip is lost or the delivery slip is possessed. If not, you will not be able to inquire about the delivery.

Therefore, the delivery information is registered in the server via the Internet, and when the delivery shipper requests delivery of the delivery item to a store such as a convenience store, the registered delivery information is printed on the delivery slip. A technique for managing delivery of a delivery using delivery information registered in a server has been considered (for example, see Patent Document 1). With this technology, it is not necessary for the shipper of the delivery item to write the necessary information on the delivery slip by hand when sending the delivery item. Inquiries can be made using not only the address and telephone number of the sender, but also the address and telephone number of the recipient as delivery information.
JP 2001-315916 A

  However, as described above, when the delivery information is registered in the server via the Internet and the delivery management is performed, the delivery information registered in the server is used only for the delivery management of the delivery item by the delivery company. Therefore, although it is possible to know the delivery status of the delivery using the delivery information registered in the server, it is difficult to say that it is effectively used by the delivery source and delivery destination of the delivery.

  The present invention has been made in view of the above-described problems of the prior art, and the distribution information registered for managing the delivery of the delivery is sent to the delivery source and delivery destination of the delivery. It is an object to provide a delivery management system that can be used effectively.

In order to achieve the above object, the present invention provides:
A delivery management system for managing a delivery status of a delivery delivered with a delivery slip on which delivery information is written,
A terminal that can be connected to a communication line;
The delivery management information is configured to be connectable to the terminal via the communication line, and when delivery management information including delivery information described in the delivery slip is transmitted from the terminal via the communication line. Assigning identification information, registering the delivery management information in association with the identification information, transmitting the identification information to the terminal, and using the delivery information included in the delivery management information to check the delivery status of the delivery item A delivery status management means that uses the delivery management information to notify the delivery status of the delivery to the terminal that has received the delivery management information;
The delivery status management means is configured to be accessible, and when the identification information is input, the identification information is notified to the delivery status management means, and the delivery information is transmitted from the delivery status management means. Delivery slip printing means for printing out a delivery slip in which the delivery information is described;
The delivery status management means transmits delivery information included in delivery management information identified by the identification information to the delivery slip printing means when the identification information is notified from the delivery slip printing means.

  Further, the delivery status management means notifies delivery schedule information of the delivery item to a terminal designated as a delivery destination of the delivery item by the delivery management information.

  Further, when the delivery management information includes notification information from a delivery source to a delivery destination in the delivery management information, the delivery status management means designates the notification information as the delivery destination in the delivery management information. The terminal is notified.

  Further, the delivery status management means manages the delivery information for each delivery source of the delivery using the delivery management information.

  In the present invention configured as described above, delivery management information including delivery information described in a delivery slip is input to a terminal connectable to a communication line in order to deliver a delivery, and delivery status management means In the delivery status management means, identification information is added and registered to the delivery management information sent from the terminal, and this identification information is notified to the terminal that sent the delivery management information. . Thereafter, when the identification information notified to the terminal is input to the delivery slip printing means, the input identification information is notified from the delivery slip printing means to the delivery status management means. The delivery information included in the delivery management information identified by the notified identification information is transmitted to the delivery slip printing means, and then the delivery information in which the delivery information transmitted from the delivery status management means is described in the delivery slip printing means. A slip is printed out. In the delivery status management means, the delivery status of the delivery is managed using the delivery information included in the registered delivery management information, and the delivery management information is used to input the delivery management information. Is notified of the delivery status of the delivery.

  As described above, the delivery management information including the delivery information described in the delivery slip is registered through the communication line, and the delivery status of the delivery is managed using the delivery management information, and the delivery management information is used. Because the delivery status of the delivery is notified to the terminal to which the delivery management information is input, the delivery status of the delivery can be known at the delivery source of the delivery, and the delivery status is notified. It is possible to accurately register the information required for.

  As described above, in the present invention, the delivery management information including the delivery information described in the delivery slip is registered via the communication line, and the delivery status of the delivery is managed using this delivery management information. Since the delivery management information is used to notify the terminal to which the delivery management information is input, the delivery status of the delivery is notified, so that the delivery status of the delivery can be known at the delivery source of the delivery. The information necessary for notification of the delivery status can be registered accurately.

  In addition, in the case of notifying delivery schedule information of a delivery item to a terminal specified as a delivery destination of the delivery item in the delivery management information, the delivery destination date of the delivery item can be known at the delivery destination of the delivery item. it can.

  In addition, when the delivery management information includes notification information from the delivery source to the delivery destination, the notification information is sent to the terminal designated as the delivery destination in the delivery management information. A message or the like from a delivery source of a product to a delivery destination can be notified in accordance with delivery of the delivery product or prior to delivery, and the notification information can be registered accurately.

  In addition, in the delivery status management means that manages the delivery information for each delivery source of the delivery using the delivery management information, the past delivery history information of the delivery source of the delivery can be managed. A privilege or the like can be given to the delivery source using the delivery history information.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a diagram showing an embodiment of a delivery management system of the present invention.

  In this embodiment, as shown in FIG. 1, mobile phones 10-1 to 10 -n that are terminals connectable to the Internet 40 serving as a communication line, and mobile phones 10-1 to 10 -n are accessed via the Internet 40. A delivery status management server 20 configured to manage delivery of deliverables, and provided in a store that accepts delivery of deliveries so that the delivery status management server 20 can be accessed via the Internet 40 and is attached to the delivery items. It comprises a delivery slip printing device 30 for printing out delivery slips. Note that the terminal is not limited to the mobile phones 10-1 to 10-n, but may be a general personal computer or a mobile terminal such as a PDA.

  The delivery status management server 20 uses a numbering management unit 21, an information provision aggregation unit 22, a mail transmission unit 23, a customer information management unit 24 that manages customer information as a customer information database 27, and uses usage information of delivery. The usage information management unit 25 manages the information database 28, and the delivery information management unit 26 manages the delivery status of the delivery items as the delivery information database 29.

  The numbering management unit 21 is identification information that is notified to the terminals 10-1 to 10-n in order to identify the delivery when the terminals 10-1 to 10-n are requested to deliver the delivery. It manages usage management numbers and slip management numbers printed on delivery slips.

  The customer information management unit 24 assigns a customer code to each shipper of the delivery, and associates the customer code with the customer code such as the shipper's address, name, telephone number, and e-mail address, and the shipper. The customer information database 27 manages delivery address information such as the address, name, telephone number, and e-mail address of the delivery address designated as the delivery address of the delivery and the past delivery history information of the shipper.

  The usage information management unit 25 associates, for each delivery item requested for delivery, a customer code assigned to the sender of the delivery item in association with the usage management number notified to the terminals 10-1 to 10-n. , The slip management number printed on the delivery slip affixed to this delivery item, delivery destination information such as the address, name, telephone number, and e-mail address of the delivery destination, and delivery of the delivery item were requested The usage information database 28 manages date / time and store information, delivery information such as the name and delivery method of the delivery, and message information that is notification information from the sender of the delivery to the recipient who is the delivery destination.

  The delivery information management unit 26 is based on a notification from a store 30 that has received delivery of a delivery item, a terminal that collects delivery items that have been accepted at the store 30, and a delivery person that has delivered the delivery item to a destination. Thus, the delivery status of the delivery item is managed as the delivery information database 29 in association with the slip management number printed on the delivery slip attached to the delivery item.

  Based on the delivery status managed by the delivery information management unit 26, the mail transmission unit 23 manages the customer information managed as the customer information database 27 by the customer information management unit 24 and the usage information by the usage information management unit 25. Using the delivery management information comprising the usage information managed as the database 28, the delivery status of the delivery is notified to the sender of the delivery and the recipient of the delivery by e-mail.

  The information provision aggregating unit 22 has a Web server function for providing information screens on the Internet to exchange information, and displays an information screen for inputting the delivery management information as described above on the mobile phone 10-1. To the customer information management unit 24 and the use information management unit 25, and the customer information management unit 24 provides the customer with the delivery management information provided to the customer information management unit 24 and the usage information management unit 25. Usage management notified from the delivery slip printer 30 using delivery management information comprising customer information managed as the information database 27 and usage information managed as the usage information database 28 by the usage information management unit 25. The delivery information printed on the delivery slip attached to the delivery identified by No is retrieved and transmitted to the delivery slip printer 30.

  Further, the delivery slip printer 30 includes a key input unit 31 for inputting a usage management number, a code reading unit 32 for reading code information displayed on the mobile phones 10-1 to 10-n, and the Internet 40. A communication unit 35 for accessing the delivery status management server 20 via the Internet, and a display for displaying an image of a delivery slip describing delivery information transmitted from the delivery status management server 20 via the Internet 40 A print output unit 34 that prints out a delivery slip in which the delivery information transmitted from the delivery status management server 20 via the Internet 40 is printed, and a control unit 36 that controls them. .

  Hereinafter, a delivery management process in the delivery management system configured as described above will be described.

  First, processing when requesting delivery of a delivery item using the mobile phones 10-1 to 10-n will be described by taking processing using the mobile phone 10-1 as an example.

  FIG. 2 is a flowchart for explaining processing in a case where a delivery of a delivery is requested using the mobile phone 10-1 in the delivery management system shown in FIG.

  When requesting delivery of a delivery item using the cellular phone 10-1, first, when the delivery management site of the delivery status management server 20 is accessed from the cellular phone 10-1 (step S1), information provision of the delivery status management server 20 is provided. A customer code input screen for inputting a customer code is transmitted from the aggregation unit 22 (step S2).

  After the customer code input screen transmitted from the information provision aggregation unit 22 of the delivery status management server 20 is received and displayed on the mobile phone 10-1 via the Internet 40 (step S3), the mobile phone 10-1 is used. If the delivery shipper has already registered the customer (step S4), the customer code notified from the delivery status management server 20 at the time of customer registration is input and transmitted to the customer code input screen. Then (step S5), this customer code is received by the information provision aggregation unit 22 of the delivery status management server 20 (step S6). In the information provision aggregation unit 22, the customer information management unit 23 creates a customer information database 27. Customer information associated with the received customer code is retrieved from the managed customer information (step S7).

  When the customer information associated with the customer code received by the information provision aggregation unit 22 is retrieved, the searched customer information is posted from the information provision aggregation unit 22, and the product name and number of deliverables, A delivery management information input screen for inputting a delivery address information such as a delivery address, name, telephone number, and e-mail address or a message from the sender of the delivery to the recipient is transmitted (step S8). It is received and displayed on the mobile phone 10-1 via the Internet 40 (step S9). In addition, the delivery management information input screen transmitted from the information provision aggregation unit 22 and received and displayed by the mobile phone 10-1 is input to the customer code input screen in step S5 by the customer information management unit 24. Customer information such as the customer's address, name, telephone number, and e-mail address managed as the customer information database 27 in association with the customer code is posted. An area for inputting destination information such as name, telephone number, and e-mail address or a message from the sender of the delivery to the recipient is provided.

  When the customer information posted on the delivery management information input screen is changed after the delivery management information input screen transmitted from the information provision aggregation unit 22 is received and displayed by the mobile phone 10-1 (Step S10). The customer information to be delivered is changed (step S11), and then the delivery destination information such as the name and number of delivery items to be delivered, delivery address and name, telephone number, e-mail address, etc. When a message to the recipient is input and transmitted (step S12), information posted or input on the delivery management information input screen is accepted as delivery management information by the information provision aggregation unit 22 (step S13).

  If the customer information posted on the delivery management information input screen is not changed after the delivery management information input screen transmitted from the information provision aggregation unit 22 is received and displayed by the mobile phone 10-1, step S11 is performed. The processing in is not performed.

  The delivery management information received by the information provision aggregation unit 22 is notified to the customer information management unit 24 and the usage information management unit 25, and the usage information management unit 25 issues the delivery management information to the numbering management unit 21. The usage management number to be managed is assigned (step S14) and notified to the mobile phone 10-1 (steps S15 and S16).

  In addition, the usage information management unit 25 associates the usage management No. with the customer code of the sender of the delivery, the slip management No. printed on the delivery slip attached to the delivery, and the delivery Delivery address information such as address, name, phone number, and e-mail address, delivery date / time and store information for delivery, delivery information such as delivery name and delivery method, and delivery Message information from the sender of the goods to the recipient is managed as a usage information database 28. Further, in the customer information management section 24, delivery destination information such as a delivery address, name, telephone number, and e-mail address is stored in the customer. The customer information database 27 is managed in association with the code (step S17).

  On the other hand, if the shipper of the delivery item has not registered as a customer using the mobile phone 10-1, the delivery status management server is first accessed from the mobile phone 10-1 to the delivery management information input page (step S18). A delivery management information input screen for inputting delivery management information is transmitted from the 20 information provision aggregation units 22 (step S19).

  After the delivery management information input screen transmitted from the information provision aggregating unit 22 of the delivery status management server 20 is received and displayed on the mobile phone 10-1 via the Internet 40 (step S20), the delivery sender's Name, address, phone number, e-mail address, name and number of items to be delivered, delivery destination name and address, phone number, e-mail address, etc. When message information to a person is input and transmitted on the delivery management information input screen (step S21), the information input on the delivery management information input screen is received by the information provision aggregation unit 22 as delivery management information (step S21). S22).

  The delivery management information received by the information provision aggregation unit 22 is notified to the customer information management unit 24 and the usage information management unit 25, and the usage information management unit 25 issues the delivery management information to the numbering management unit 21. A usage management number to be managed is assigned, and a customer code is assigned to the customer information included in the delivery management information (step S23), and these are notified to the mobile phone 10-1 (steps S24 and S25). The shipper who is notified of the customer code then requests delivery of the delivery using this customer code.

  Further, the usage information management unit 25 associates the usage management No with the customer code of the sender of the delivery, the slip management No. printed on the delivery slip attached to the delivery, and the delivery management No. Delivery address information such as delivery address, name, phone number, e-mail address, date and time of delivery request and store information, delivery information such as delivery name and delivery method, and delivery The message information from the sender to the recipient is managed as the usage information database 28. In the customer information management unit 24, the delivery destination information such as the name, address, telephone number, and e-mail address of the delivery destination is the customer code. Are managed as a customer information database 27.

  Next, with respect to the processing when the delivery slip printing apparatus 30 shown in FIG. 1 prints out the delivery slip, the delivery slip is printed out according to the usage management number notified to the mobile phone 10-1. I will give you a description.

  FIG. 3 is a flowchart for explaining the processing when the delivery slip printing apparatus 30 prints out the delivery slip based on the usage management number notified to the mobile phone 10-1 shown in FIG.

  The shipper of the delivery item brings the mobile phone 10-1 and the delivery item to the store, and the usage management number notified to the mobile phone 10-1 is input via the key input unit 31 of the delivery slip printer 30. Then, the input usage management number is transmitted via the communication unit 35 (step S31).

  The usage management number transmitted from the delivery slip printer 30 is received by the delivery status management server 20 via the Internet 40 (step S32), and the usage information database 28 is used by the usage information management unit 25 in the information provision aggregation unit 22. Information such as customer code, slip management number, product name and number of delivery items, name and address of delivery address, telephone number, etc., are retrieved from the delivery management information managed as The customer information managed by the customer information management unit 24 as the customer information database 27 includes information such as the customer name, address, and telephone number associated with the retrieved customer code. The original information is retrieved (step S33), and these pieces of information are transmitted as delivery information (step S34).

  The delivery information transmitted from the delivery status management server 20 is received by the communication unit 33 of the delivery slip printing apparatus 30 via the Internet 40 (step S35), and the delivery slip describing the received delivery information is printed out. Printing is output from the section 34 (step S36).

  In the above-described process, the case where the usage management number notified to the mobile phone 10-1 is input via the key input unit 31 of the delivery slip printing apparatus 30 has been described. It is also conceivable that the code information is transmitted to the cellular phone 10-1 and is read by the code reading unit 32 of the delivery slip printing apparatus 30 to perform the same processing as described above.

  For example, when the usage management No. is processed as a two-dimensional code and downloaded from the delivery status management server 20 to the mobile phone 10-1 and the usage management No is input, the screen of the mobile phone 10-1 is displayed. It is conceivable that the two-dimensional code is displayed on the screen and the code reading unit 32 of the delivery slip printing apparatus 30 reads the two-dimensional code. In this way, if the delivery slip printing device 30 is made to recognize the usage management number by causing the code reading unit 32 to read code information such as a two-dimensional code, the usage management number is input via the key input unit 31. In addition to preventing input mistakes, No can be expressed with a large number of digits, making it difficult to intentionally misuse another person's usage management No.

  A method of transmitting the usage management number by e-mail is also conceivable. In this case as well, the same effect as described above can be obtained by transmitting the usage management number as a two-dimensional code from the delivery status management server 20 to the mobile phone 10-1. In addition, the user confirms that the information including the e-mail address of the mobile phone 10-1 is surely registered because the use management number is transmitted to the mobile phone 10-1 by e-mail. Can do. Further, the delivery status management server 20 can confirm that the registered e-mail address is correct by using the delivery management number notified by e-mail, and thereby confirming the delivery schedule. Notification of date, delivery completion or usage promotion can be reliably transmitted using e-mail.

  Thereafter, the delivery slip printed out from the delivery slip printer 30 is affixed to the delivery item and delivered to the delivery destination. In the following, processing after a delivery with a delivery slip attached is shipped will be described. In the following description, a case where a delivery item is delivered from the owner of the mobile phone 10-1 to the owner of the mobile phone 10-2 will be described as an example.

  FIG. 4 is a diagram for explaining processing after a delivery item with a delivery slip attached is sent out by the delivery management system shown in FIG. 1, and FIG. 5 is a flowchart thereof.

  The delivery item with the delivery slip printed out from the delivery slip printer 30 is collected from the store 2 at the collection branch 3 (step S41). At that time, the slip management number printed on the delivery slip is read (step S42). The slip management number is printed on the delivery slip using numbers, and is also printed by barcode information. Therefore, the slip management number is read using a bar code reader.

  The slip management No. read from the delivery slip is notified to the delivery status management server 20, and the delivery information management unit 26 collects the delivery with the delivery slip printed with the notified slip management No. on the collection branch 3. This is registered in the delivery information database 29 as delivery information (step S43).

  Further, the delivery status management server 20 searches for delivery destination information associated with the notified slip management No. from the delivery management information managed as the usage information database 28 by the usage information management unit 25 ( In step S44), in the mail transmitting unit 23, an e-mail in which the e-mail address of the mobile phone 10-2 included in the searched destination information is addressed and the delivery is to be delivered and the scheduled delivery date is posted. It is created and transmitted to the mobile phone 10-2 (step S45). Thereby, the recipient 6 of the delivery item can know when the delivery item sent from the sender 1 arrives. At this time, the message information associated with the notified slip management No. is searched, and the mail transmission unit 23 may post the message information in the created e-mail. It is also conceivable that an e-mail on which message information is posted is created by the mail transmitting unit 23, and the transmission date and time is set according to the delivery date and time of the delivery to the recipient 6 and transmitted.

  The delivery collected at the collection branch 3 is then collected at the terminal 4 (step S46). At that time, the slip management number printed on the delivery slip is read (step S47).

  The slip management No. read from the delivery slip is notified to the delivery status management server 20, and the delivery information managed by the notified slip management No. in the delivery information management unit 26 is a delivery slip on which the delivery information is printed. The attached delivery item is updated as being collected at the terminal 4 (step S48).

  The delivery collected at the terminal 4 is delivered to the delivery branch 5 corresponding to the delivery destination (step S49). The delivery slip describes a delivery code assigned to each delivery destination area, and is delivered to a delivery branch 5 determined for each delivery code. At that time, the slip management number printed on the delivery slip is read (step S50).

  The slip management No. read from the delivery slip is notified to the delivery status management server 20, and the delivery information managed by the notified slip management No. in the delivery information management unit 26 is a delivery slip on which the delivery information is printed. The attached delivery item is updated as having been delivered to the delivery branch 5 (step S51). When the slip management number read from the delivery slip is notified from the delivery branch 5 to the delivery status management server 20, information that can identify the delivery branch 5 is also notified to the delivery status management server 20. The delivery branch 5 to which the item has been delivered is managed.

  Thereafter, the delivery delivered to the delivery branch 5 is delivered to the recipient 6 as the delivery destination (step S52). At that time, the slip management number printed on the delivery slip is read by the barcode reader terminal possessed by the delivery person of the delivery (step S53).

  The slip management No. read from the delivery slip is notified to the delivery status management server 20, and the delivery information managed by the notified slip management No. in the delivery information management unit 26 is a delivery slip on which the delivery information is printed. The attached delivery item is updated as having been received by the recipient 6 (step S54). Note that the slip management No. read from the delivery slip is notified to the delivery status management server 20 by the bar code reader terminal that has read the slip management No. from the delivery slip, or after the delivery person returns to the delivery branch 5. This can be done from the delivery branch 5.

  Further, the delivery status management server 20 searches for the customer code associated with the notified slip management number from the delivery management information managed as the usage information database 28 by the usage information management unit 25, Further, customer information associated with the retrieved customer code is retrieved from the customer information managed as a customer information database by the customer information management unit 24 (step S55), and the mail transmission unit 23 retrieves the customer information. The e-mail addressing that the delivery item has been received by the recipient 6 is created and transmitted to the mobile phone 10-1 with the e-mail address of the mobile phone 10-1 included in the received customer information as the destination. (Step S56). Thereby, the delivery person 1 of the delivery item can know that the delivered item has been received by the recipient 6.

  Thereafter, in the delivery status management server 20, using the customer information managed as the customer information database 27 by the customer information management unit 24, a privilege is given to the shipper according to the past delivery history information of the shipper. Is also possible.

  In this embodiment, only the fact that the delivery is received by the recipient 6 is notified to the mobile phone 10-1 of the sender 1, but when the delivery is collected at the collection branch 3, It may be possible to notify that at the timing when the slip management number is read from the delivery slip when it is collected at the terminal 4 or delivered to the delivery branch 5.

  In addition, the delivery slip includes the telephone number of the mobile phone 10-2 for the delivery person to call the recipient when the recipient 6 is not present when the delivery is delivered to the recipient 6. Although it is necessary to use an IP phone as the mobile phone 10-1 to 10-n and the mobile phone possessed by the deliverer, and the delivery status management server 20 is provided with a router, the mobile phone possessed by the deliverer When the slip management No. is designated in, the phone number included in the delivery destination information associated with the slip management No. is used to connect the sender's mobile phone and the recipient's mobile phone 10-2. With this configuration, it is not necessary to place the telephone number of the mobile phone 10-2 on the delivery slip, thereby preventing the telephone number of the recipient 6 of the delivery from leaking more than necessary. it can. In this case, since the delivery person's mobile phone and the recipient's mobile phone 10-2 are connected only by designating the slip management number described in the delivery slip, the telephone number of the delivery recipient 6 Is not even known to the deliverers of deliveries. Even if the mobile phone 10-1 to 10-n and the IP phone is not used as the mobile phone possessed by the delivery person, the delivery status management server 20 is large-scale, but the delivery status If the management server 20 is provided with an exchange, the same processing as described above can be performed.

It is a figure which shows one Embodiment of the delivery management system of this invention. 3 is a flowchart for explaining processing in the case where a delivery of a delivery item is requested using a mobile phone in the delivery management system shown in FIG. It is a flowchart for demonstrating the process at the time of a delivery slip printed out by the delivery slip printing apparatus by the usage management No notified to the mobile phone shown in FIG. It is a figure for demonstrating the process after the delivery to which the delivery slip was affixed by the delivery management system shown in FIG. It is a flowchart for demonstrating the process after the delivery to which the delivery slip was affixed in the delivery management system shown in FIG. It is a figure which shows an example of the general delivery slip affixed on the delivery delivered by a home delivery service. It is a figure for demonstrating the delivery management method of the delivery using the delivery slip shown in FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Sender 2 Store 3 Collection branch 4 Terminal 5 Delivery branch 6 Recipient 10-1 to 10-n Cellular phone 20 Delivery status management server 21 Number management part 22 Information provision aggregation part 23 Mail transmission part 24 Customer information management part 25 Usage information management unit 26 Delivery information management unit 27 Customer information database 28 Usage information database 29 Delivery information database 30 Delivery slip printer 31 Key input unit 32 Code reading unit 33 Display unit 34 Print output unit 35 Communication unit 36 Control unit 40 Internet

Claims (4)

A delivery management system for managing a delivery status of a delivery delivered with a delivery slip on which delivery information is written,
A terminal that can be connected to a communication line;
The delivery management information is configured to be connectable to the terminal via the communication line, and when delivery management information including delivery information described in the delivery slip is transmitted from the terminal via the communication line. Assigning identification information, registering the delivery management information in association with the identification information, transmitting the identification information to the terminal, and using the delivery information included in the delivery management information to check the delivery status of the delivery item A delivery status management means that uses the delivery management information to notify the delivery status of the delivery to the terminal that has received the delivery management information;
The delivery status management means is configured to be accessible, and when the identification information is input, the identification information is notified to the delivery status management means, and the delivery information is transmitted from the delivery status management means. Delivery slip printing means for printing out a delivery slip in which the delivery information is described;
The delivery status management means, when the identification information is notified from the delivery slip printing means, transmits delivery information included in the delivery management information identified by the identification information to the delivery slip printing means. The delivery management system according to claim 1,
The delivery status management means notifies the delivery schedule information of the delivery item to a terminal designated as a delivery destination of the delivery item by the delivery management information. In the delivery management system according to claim 1 or 2,
When the delivery management information includes notification information from a delivery source to a delivery destination of the delivery item, the delivery status management means designates the notification information as the delivery destination in the delivery management information The delivery management system characterized by notifying In the delivery management system according to any one of claims 1 to 3,
The delivery status management means manages the delivery information for each delivery source of delivery using the delivery management information.

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