JP2016021202A - Parcel delivery system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To notify a consignor and a person who receives a parcel of information which can identify an opposite party each other, when delivering the parcel using a parcel delivery box.SOLUTION: A parcel delivery box 10 comprises plural parcel storage boxes for storing a parcel to be delivered from a consignor to a person who receives the parcel, being locked and the locked state can be released by an electric lock, according to input or reading of an authentication number. A management server 31 for associating the authentication number for releasing the locked state of the parcel storage box and given to the consignor and the person who receives the parcel, with the consignor and the person who receives the parcel, identifies the consignor based on the authentication number used for releasing the locked state of the parcel storage box when the parcel is stored in the parcel storage box and the person who receives the parcel is designated, and notifies the designated person who receives the parcel of storage of the parcel in the parcel storage box with information indicating the identified consignor, via an electronic mail 40.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a home delivery system, and more particularly to a home delivery system that delivers home delivery using a home delivery box.

  2. Description of the Related Art Conventionally, a configuration is known in which an article receiving device called a delivery box or a delivery locker is arranged in an apartment house such as a condominium and various products are received as delivery items. In this type of configuration, the delivery person accommodates the delivery item in a delivery box, and the recipient, such as an apartment resident, uses an authentication means such as an ID card to receive the delivery item containing the delivery item addressed to him. Unlocks and picks up deliverables.

  In addition, it is also considered that the delivery box is used for depositing or collecting delivery items by placing the delivery box in a place other than the housing complex, for example, in a public or semi-public space such as a railway station or a convenience store.

  In recent years, not only gifts and general luggage, but also fresh clothes such as cleaned clothes, vegetables, or vehicle keys associated with car rentals are subject to delivery, and there are various types of delivery. It has become.

  The following Patent Document 1 discloses a technology for notifying the consignee of the receipt by telephone or the like when the delivery to the delivery box is received, and Patent Document 2 does not notify by telephone. A technique for notifying via e-mail is disclosed.

Japanese Patent Laid-Open No. 10-290742 JP 2001-175555 A

  As mentioned above, in recent years, the contents of home deliveries have become diversified, such as fresh foods, car keys for rental cars, etc. Even if the recipient is simply notified of the receipt by e-mail, which supplier has sent the goods? There was a problem that it was impossible to know and it was not possible to immediately determine whether the delivery item should be picked up from the delivery box.

  For items that require freshness, such as fresh food, the consignor also needs to know if the consignment has been picked up by the designated consignee, otherwise the consignor Forced to take over.

  The present invention has been made in view of such a point, and when delivering a delivery using a delivery box, the delivery delivery capable of notifying the sender and the recipient of information that can be specified by the other party. The problem is to provide a system.

The present invention (Claim 1)
A delivery box with a plurality of storage boxes that store delivery items delivered from the consignor to the consignee and can be unlocked and locked with an electric lock in response to the input or reading of the authentication number;
A management server that records an authentication number for unlocking the storage box given to the consignor and the consignee in association with the consignor and the consignee, respectively,
The management server specifies a consignee and, when a delivery item is received in a storage box, specifies a sender from the authentication number used for unlocking the storage box, and information on who the specified sender is The receipt of the delivered goods into the storage box is notified to the designated consignee via e-mail.
The present invention (Claim 3)
A delivery box with a plurality of storage boxes that store delivery items delivered from the consignor to the consignee and can be unlocked and locked with an electric lock in response to the input or reading of the authentication number;
A management server that records an authentication number for unlocking the storage box given to the consignor and the consignee in association with the consignor and the consignee, respectively,
The management server identifies the consignee based on the authentication number used by the consignee to unlock the storage box when the consignee has picked up the delivered delivery from the storage box, and who is the identified consignee The delivery person is notified of the delivery of the delivery item via e-mail.

  In the present invention, the consignee is notified by e-mail of who the deliverer of the delivery is, so that the contents of the delivery can be estimated without actually taking out the delivery from the storage box and opening it. The effect of being able to be obtained.

  In the present invention, the consignor does not request the consignee to collect the delivery by the consignee, but is notified by e-mail from the management server when the consignee has picked up the delivery. The effect that it can be made certain is obtained.

It is explanatory drawing which showed the structure of the delivery delivery system. It is a table | surface figure which shows a shipper's database. It is a table | surface figure which shows a delivery box and a consignee's database. It is the flowchart which showed the flow of the parcel delivery part delivery.

  Hereinafter, the present invention will be described in detail based on embodiments shown in the drawings.

  FIG. 1 schematically shows a delivery delivery system according to the present invention. 1, a delivery box indicated by reference numeral 10 stores storage boxes 10a, 10b,... That can store delivery goods 13 or take out the stored delivery goods. . . . . There are multiple. The delivery box 10 is arranged in an apartment house such as an apartment, for example, and each storage box of the delivery box 10 is provided with doors on the front side and the back side. In FIG. 1, the front door of one storage box is shown in an open state.

  Each storage box 10a, 10b,. . . . The front door is controlled by an electric lock 14 and the back door is controlled to be locked or unlocked by an electric lock (not shown). When the electric lock 14 is unlocked or locked, An unlock signal or a lock signal is generated from the electric lock. Each storage box 10a, 10b,. . . . . In order to transmit a baggage sensor signal, a baggage sensor 15 composed of a transmission type or a reflection type optical sensor is provided.

  When a delivery box is installed in a public or semi-public space such as a train station or a convenience store store, the delivery of the delivery item and the pick-up are performed with the front door open, so the storage box The back side cannot be opened.

  The storage box of the delivery box 10 is preferably prepared in a plurality of sizes (S, M, L...) In accordance with the size of the delivery item to be stored.

  The home delivery box 10 has a console 11. The console 11 includes a display 11a composed of an LCD panel, a keyboard 11b composed of function keys and numeric keys for inputting an authentication number for unlocking the storage box, and authentication means. A card reader 11c for reading the authentication number recorded on the ID card 12 is provided. The display 11a includes storage boxes 10a, 10b,. . . . . Status can be displayed.

  The ID card 12 is stored in each storage box 10a, 10b,. . . . . It is used as one of the authentication means related to unlocking the electric lock that locks the door of the door, and is distributed to the consignor who is the deliverer of the delivery or the store and the residents of the collective housing who is the consignee of the delivery Is done. In the ID card 12, an ID number or the like that can identify the consignor or consignee is recorded as an authentication number. The electric lock can be unlocked not by inputting the ID card 12 but also by inputting a personal identification number via the keyboard 11b.

  As shown on the right side of the home delivery box 10, a control unit 20 including a CPU 20a, a ROM 20b, a RAM 20c, an interface 20d, and the like is provided. The control unit 20 reads each of the storage boxes 10a, 10b,... Based on authentication in the management server 31 by reading or inputting the authentication number via the ID card 12 or the keyboard 11b. . . . . Control of the electric lock 14 of the delivery box, and a delivery box management in which an unlocking lock signal from the electric lock 14 of each storage box and a load sensor signal from the load sensor 15 are connected to the Internet 21 via the interface 20d. It transmits to the management server 31 of the trader 30.

  The management server 31 includes a storage device 34 that records a consignor database 32 as shown in FIG. 2 and a delivery box and consignee database 33 as shown in FIG.

  In the database 32, as shown in FIG. 2, a merchant or a store as a consignor who sends parcels such as a supermarket, a convenience store (convenience store), a cleaning store, and a rental car, an ID number for identifying the consignor, An e-mail address, other telephone numbers, fax numbers, etc. are recorded. The ID number also serves as an authentication number for unlocking the storage box.

  Upon receiving an application from the shipper, the delivery box manager 30 records an e-mail address, other telephones, faxes, etc. for each shipper as the database 32, and an ID number (authentication number) for identifying the shipper is stored in the database 32. After that, the ID card 12 in which the ID number is recorded is issued to the shipper who applied.

  As shown in FIG. 3, the database 33 includes delivery boxes B1, B2,. . . . . , Each storage box b11, b12, b13, b21, b22, b23,. . . . . Status, delivery boxes B1, B2,. . . . . It is composed of the room number of the apartment house where is installed, the name of the resident who is the consignee living in the room, the e-mail address of the resident, and other information such as telephone and fax. The room number or a number combined with the identification number is used as an authentication number for identifying the resident as a consignee and unlocking the storage box, and an ID card on which the authentication number is recorded is issued to the resident. The

  Normally, storage boxes are not assigned to each room of a resident, so the number of storage boxes is smaller than the number of rooms. Of course, in the case of a small apartment house, a delivery box having the same number of storage boxes as the number of rooms may be installed, and a dedicated storage box may be assigned to each resident's room.

  The status of the storage box is determined according to the package sensor signal from the package sensor 15 and the unlocking lock signal of the electric lock 14 transmitted from each storage box to the management server 31. When the baggage sensor signal indicating “no baggage” and the lock signal are continuously input to the management server 31, “vacant” is recorded, and from the state where “vacant” is recorded, the baggage sensor indicating “with baggage” When a signal and a lock signal are input, “entry” is recorded, and when an unlocking signal and a baggage sensor signal indicating “no baggage” are input while “entry” is recorded, If “Outgoing” is recorded and the “Incoming” state continues for a predetermined period (for example, 2 to 3 days), “Long-term stay” indicating that the delivery has stayed in the storage box for a long time is recorded. The Such a status of the storage box can be displayed on the display 11 a provided on the console 11 of the delivery box 10.

  With such a configuration, the management server 31 notifies the sender and the consignee of information on who the other party is, when the delivery or receipt of the delivery is received. Hereinafter, the delivery flow of the delivery will be described with reference to FIG. 4, assuming that the delivery box 10 shown in FIG. 1 corresponds to the delivery box B2 in FIG. 3, and the storage box 10a corresponds to the storage box b21.

  First, the shipper delivering the delivery item 13 goes to the delivery box 10 installed in the housing complex where the consignee lives, and looks at the status of each storage box displayed on the display 11a of the console 11 to check the storage box 10a. Is confirmed to be “empty”, and the “empty” box is designated as a storage box for receiving the delivery (step S1). At that time, the consignor designates the consignee by inputting the consignee's room number or name, etc., and holds the ID card 12 over the card reader 11c to read the consignor's authentication number. Unlocking authentication is performed (step S2).

  In this embodiment, the consignor is assumed to be a supermarket, a convenience store, a cleaning store, a dealer store such as a rental car dealer, or a specific individual who wants to notify the consignee of who the person is and deliver it personally. doing. When these contractors or specific individuals do not go to the delivery box themselves to deliver the delivery, but request the delivery specialist, the unlocking authentication of the storage box is the ID given to the delivery specialist. The authentication number given to the store of the supplier who requested or the specific individual is input via the keyboard 11b of the console 11 so that the management server 31 can specify who the shipper is. To do.

  Since the authentication number read by the card reader 11c or the authentication number input via the keyboard 11b is transmitted to the management server 31 via the control unit 20, the management server 31 reads or inputs it with reference to the database 32. The registered authentication number is compared with the registered authentication number. If they match, the sender is identified from the authentication number and the control unit 20 is notified that the designated storage box may be unlocked. To do.

  Since the control unit 20 receives this notification and automatically unlocks the storage box 10a, the shipper enters the delivery item 13 into the unlocked storage box 10a (step S3) and locks the storage box 10a.

  At this time, the management server 31 sets the status of the storage box to “entry” because the package sensor signal and the lock signal indicating “with baggage” are input from the control unit 20.

  When the authentication number entered or read matches the registered authentication number and the shipper can be identified, the management server 31 has identified that the delivery item 13 has been received into the storage box 10a. Information about who the shipper is attached to is notified to the e-mail address of the designated consignee recorded in the database 33 via the e-mail 40 (step S5).

  The contents of the e-mail 40 are illustrated in FIG. 1 as a message M1 “Y1: delivered from cleaning k1 store” addressed to the resident of the room number 101. Alternatively, as another message, a message M2 “Dr. X1: A car was delivered from a rental car r2 store” to the resident of the room number 302 is illustrated.

  In this way, the consignee is notified by e-mail of who the shipper of the delivery item is, so that the contents of the delivery item can be estimated without taking out the delivery item from the storage box and opening it. For example, if the shipper is a cleaning k1 store, it is the cleaned clothes requested from the same store the other day, and if the shipper is a rental car r2, the vehicle key of the vehicle requested to dispatch the rental car the other day, a convenience store or supermarket If it is a store, it is the product ordered. Residents who have purchased various products at various stores and requested home delivery are notified by e-mail of which store they are delivering, so the residents are notified of useful information.

  The consignee who has received the notification of warehousing performs unlocking authentication with the ID card 12 given to the consignee, unlocks the storage box in which the deliverable is stored, and picks up the deliverable (step S6), and thereafter Lock the storage box. Since the management server can identify in which storage box the delivery has been received, that is, it can identify the storage box whose status has changed to “Receiving”, so that the control unit 20 automatically opens the storage box at the time of unlocking authentication. Instruct to lock. In the case of a delivery box without such an automatic unlocking function, the storage box number is also notified to the consignee at the time of the receipt notification. By receiving the number, the consignee can specify the storage box in which the deliverable addressed to himself / herself is stored and unlock it.

  When the delivery of the delivery by the consignee is completed, the management server 31 identifies who the consignee is based on the authentication number used by the consignee for unlocking the storage box, and the delivery of the delivery from the storage box is completed. The fact that there has been, the information of the specified consignee is attached, and the consignor is notified via the electronic mail 40 (step S7).

  The contents of this e-mail are illustrated in FIG. 1 as a message M3 “Customer Y2 has received an order” addressed to the super s1 store. Alternatively, a message M4 “The use of the customer X2 is finished” notified to the rental car r2 store as another message is shown.

  In this way, the consignor does not request the consignee to pick up the delivery by the consignee, but is notified by e-mail from the management server when the consignee picks up the delivery. Can be a thing.

  When the consignee picks up the parcel, the management server 31 receives the unlocking signal and the baggage sensor signal indicating “no baggage”, and records “collection” or “shipment” in the status of the storage box.

  On the other hand, if the delivery of goods by the consignee has not been taken for a long period of time, the status of “warehousing” continues. Therefore, the management server 31 indicates that the consignee has stayed in the storage box for a long period of time when a predetermined time (for example, 2 to 3 days) has elapsed from the receipt of the delivery to the collection. Is sent to the shipper via e-mail with the information of who is (step S9). Upon receiving this notification, the shipper takes measures such as picking up the staying home delivery. When the delivery item has a shelf life such as fresh food, such a long-term residence notification is useful information for the shipper.

  If the consignor cannot be identified in step S4, the management server 31 does not know who the consignor is, so the consignee is notified of the receipt without the consignor information (step S10). In addition, when the receipt by the consignee cannot be confirmed in step S11 and it is a long-term stay (step S12), it cannot be notified to the shipper, so, for example, the long-term stay is notified to the apartment manager (step S13). ).

  In the above embodiment, the delivery box is installed in an apartment house such as a condominium. However, this system can be applied even when the delivery box is installed in a public or semi-public space such as a railway station or a convenience store. . In such a case, the consignor and the consignee apply for service use of this system, and each is issued with an authentication number and registered in the database of the management server 31. The management server 31 records the status of the storage box of each delivery box installed in a public or semi-public space, and provides empty box information to the consignor and consignee. The consignor finds an empty box, specifies the consignee in the storage box, and receives the delivery. The management server 31 identifies the consignor and notifies the consignee who is designated to enter the goods via e-mail with information indicating who the identified consignor is. At this time, the location of the stored storage box is notified at the same time. When the consignee who receives the notification picks up the delivery item, the management server 31 identifies the consignee, adds information on who the specified consignee is, and electronically collects the delivery item to the shipper. Notify via email. The shipper finds an empty box and enters a warehouse, but the consignee can search for an empty box and store it in the nearest empty box.

DESCRIPTION OF SYMBOLS 10 Delivery box 11 Console 20 Control part 30 Delivery box manager 31 Management server 32, 33 Database 34 Storage device

Claims (7)

A delivery box with a plurality of storage boxes that store delivery items delivered from the consignor to the consignee and can be unlocked and locked with an electric lock in response to the input or reading of the authentication number;
A management server that records an authentication number for unlocking the storage box given to the consignor and the consignee in association with the consignor and the consignee, respectively,
The management server specifies a consignee and, when a delivery item is received in a storage box, specifies a sender from the authentication number used for unlocking the storage box, and information on who the specified sender is And a delivery delivery system for notifying the designated consignee of the delivery of the delivery to the storage box via an e-mail.   When the consignee picks up the delivery item from the storage box, the management server identifies the consignee based on the authentication number used for unlocking the storage box, and who is the identified consignee 2. The delivery delivery system according to claim 1, wherein the deliveryer is notified of the delivery of the delivery by attaching an information to the shipper via electronic mail. A delivery box with a plurality of storage boxes that store delivery items delivered from the consignor to the consignee and can be unlocked and locked with an electric lock in response to the input or reading of the authentication number;
A management server that records an authentication number for unlocking the storage box given to the consignor and the consignee in association with the consignor and the consignee, respectively,
The management server identifies the consignee based on the authentication number used by the consignee to unlock the storage box when the consignee has picked up the delivered delivery from the storage box, and who is the identified consignee A delivery delivery system characterized in that the delivery of the delivery is notified to the shipper via e-mail.   In the management server, when the time from receipt to receipt of the delivery has passed a predetermined time, who is the specified consignee that the delivery is staying in the storage box for a long time The delivery delivery system according to any one of claims 1 to 3, wherein information is attached and notified to the shipper via electronic mail.   The delivery service according to any one of claims 1 to 4, wherein the management server records a sender and receiver's authentication number and an e-mail address thereof as a database for each sender and receiver. Goods delivery system.   6. The parcel delivery system according to any one of claims 1 to 5, wherein the consignor is a business operator or a store that conducts business.   The delivery product delivery system according to any one of claims 1 to 6, wherein the delivery box is installed in an apartment house, and the consignee is a resident living in the apartment house.

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