JP2008027182A - Home delivery article delivery system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To safely complete delivery of a delivery article sent by pay arrival, from a deliverer to a receiver at a time even if the receiver is absent. <P>SOLUTION: A home delivery article management server 1 installed in a home delivery company, a highly functional electronic locker 2 installed in a receiver's home, and an information terminal like a mobile phone 3 or a personal computer 4 of the receiver are connected to the Internet 7 and communicate with each other. The Internet is used as a medium of delivery notification of the delivery article to the information terminal of the receiver to extend a notification means and to resolve the problem that delivery of the delivery article cannot be completed there because the receiver cannot answer a telephone call at delivery time. Furthermore, the receiver can surely and safely take out the delivery article from the highly functional electronic locker by a password number and an authentication key reported from the delivery article management server to the receiver. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a delivery product delivery system, and more particularly to delivery of a delivery product that requires receipt of a consignee.

  In a conventional general delivery delivery system, when a delivery company delivers a delivery that requires receipt of the consignee, the delivery certificate is obtained by receiving a receipt or signature of the consignee on a slip. If the consignee is absent, leave the absence report and take the delivery to the home of each delivery company. And if the absence report is left when the consignee returns home, contact the courier company to specify the date and time to have the delivery delivered again, or bring the identification that you can identify yourself as an absence report. Go to a courier company to pick up your parcels.

  Also, a service that allows you to check how far and how the delivery is currently being delivered by accessing the homepage of the delivery company, a service that allows you to email the recipient in advance and select the delivery date and delivery time before delivery, There are also delivery companies that provide services such as notifying the client of a delivery completion email when delivery of a delivery item to a recipient is completed. Furthermore, there is a delivery box with a stamping function, so that even if the consignee is absent, it can be received if it is a delivery item that does not require cash on delivery.

  However, the delivery can be delivered to the delivery address where the delivery box is installed even when there is no consignee only when the delivery is prepayment. If the delivery is by cash on delivery, the delivery fee cannot be collected if there is no consignee at the time of delivery. I must. Then, as before, the consignee has to receive the absence report and contact the delivery company or go to the delivery company to receive the package.

  In order to solve such problems, the consignee who has been notified that the cash on delivery delivery has arrived from the electronic locker or locker management server is willing to pay for the locker management server by mobile phone Then, the locker door is opened, and the cash-on-delivery price is charged and collected together with the mobile phone price by the mobile phone company billing system, and is paid to the home delivery company (for example, see Patent Document 1). ).

  Also, the delivery room number and the delivery package code are entered by the delivery company, and the delivery package is placed in the delivery box where the delivery package code and price payment end code as unlocking conditions are set in the memory. The POS register performs a payment process with the delivery company's computer upon accepting the payment process using the absence slip by the package recipient, and displays a barcode indicating the delivery package code and a bar code indicating that the price has been paid. There is also known a technique in which a receipt printed is issued and the delivery box is unlocked when the result of reading the barcode of the receipt matches the unlocking condition set in the memory (see, for example, Patent Document 2) ).

Japanese Patent Laying-Open No. 2003-151029 (pages 4 to 6, FIG. 1) Japanese Patent Application Laid-Open No. 2004-078630 (page 4 to page 5, FIG. 1)

  However, in the technique described in Patent Document 1 described above, the conditions for unlocking the locker are not described, and for example, the risk that a person other than the consignee who picks up the mobile phone unlocks the locker is considered. In addition, there is a problem that when a consignee's telephone number or e-mail address registered in the electronic locker or the locker management server is changed, another person may be notified.

  Such a problem also exists in the technique described in Patent Document 2 when a receipt printed with a barcode indicating a delivery parcel code and a bar code indicating payment has been picked up by another person. There is a risk that the locker will be unlocked.

  SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a delivery delivery system capable of safely completing delivery delivery for a delivery delivery company and a consignee at the same time even when no consignee is present. is there.

  The delivery product delivery system of the present invention includes a delivery product management server (1 in FIG. 1) managed by a delivery company, an electronic locker (2 in FIG. 1) installed in the condominium of the consignee user, and the consignee user. This is a delivery delivery system in which information terminals (3 and 4 in FIG. 1) are connected to the Internet (7 in FIG. 1).

  The electronic locker has a plurality of storage spaces for each user, and includes means for pre-registering user information including a personal identification number and an email address, and includes a personal identification number and email address of the user when a delivery item is placed in the storage space. A means for transmitting a notice of completion of delivery of home waste to the home delivery management server, a personal identification number input by the consignee and an authentication key notified from the home delivery management server to the consignee include the registered personal identification number and the home delivery It has means for unlocking when it matches the authentication key notified from the object management server to the electronic locker.

  In addition, the home delivery management server identifies the home delivery from the database related to all home deliveries that require proof of delivery delivered by the company and the delivery delivery completion notification upon receipt of the home delivery delivery completion notification. Means for generating the authentication key dedicated to goods, means for sending the URL information of the home delivery information browsing and delivery procedure to the consignee's e-mail address included in the delivery completion notice, and delivery When the receipt proof including the consignee's payment is obtained in the procedure, the authentication key is displayed on the information terminal of the consignee user and is encrypted and transmitted to the electronic locker.

  Further, the information terminal has a means for inputting the password set in the mail from the delivery management server as a password and browsing the delivery and accessing the delivery procedure HP.

  In the present invention, first, the home delivery management server is equipped with a database relating to all home deliveries that require delivery certification delivered by a home delivery company, and user information including the user's personal identification number and mail address is pre-registered in the electronic locker.

  The electronic locker, when a delivery item is placed in the storage space, transmits a delivery notification for delivery of the house waste including the user's personal identification number and mail address to the delivery product management server. When the delivery delivery management server receives the delivery delivery completion notification, the delivery delivery management server identifies the delivery from the information included in the delivery delivery completion notification and generates an authentication key dedicated to the delivery. In addition, the URL information for the home delivery information browsing and delivery procedure is sent by email to the consignee's email address included in the delivery completion notification.

  The information terminal can input the PIN set in the mail from the delivery management server as a password, browse the delivery, access the delivery procedure HP, and receive the delivery including payment for the consignee in the delivery procedure. When the proof is obtained, the delivery management server displays the authentication key on the information terminal of the consignee user, encrypts it, and transmits it to the electronic locker.

  The consignee inputs the security code and the authentication key notified to the consignee from the delivery management server, and unlocks it when it matches the registered security code and the authentication key notified to the electronic locker from the delivery management server. .

  According to the present invention, delivery of a parcel or mail can be performed almost certainly with a single delivery, so that the courier does not have to take home a parcel that requires proof of receipt and perform a re-delivery with a specified time, The consignee is not required to go to the nearest courier with the absence report, or to specify the date and time again to receive the courier. It can be omitted.

  Furthermore, since the high-functional electronic locker is unlocked by matching each of the user's personal identification number and the authentication key generated by the home delivery management server, there is a risk that the home delivery will be taken out by a person other than the consignee. Can be minimized.

  The delivery product delivery system according to the present invention includes a delivery product management server installed at a delivery company, a high-performance electronic locker installed at home, and a receiver's information terminal such as a mobile phone and a personal computer connected to the Internet. By using this system, a mechanism is used to realize delivery work for delivery items requiring cash on delivery even when the consignee is absent. By using the Internet as a medium for delivery notification of deliverables to the consignee's information terminal, it is possible to expand the means of notification, and the consignee cannot answer the phone at the time of delivery, so that delivery of the deliverable on the spot cannot be completed Try to solve the problem.

  And the consignee can take out the deliverable from the high-function electronic locker securely and safely by the password and the authentication key notified to the consignee from the delivery management server. Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

[Description of configuration]
FIG. 1 is a block diagram showing a delivery delivery system according to the present invention. In FIG. 1, a delivery management server 1 of a delivery company, a high-function electronic locker 2 of a user's home apartment 2, a personal computer 3 of the consignee and a mobile phone 4 of the consignee can communicate via the Internet 7. . The personal computer 3 is connected to the Internet 7 through the provider company 5 and the mobile phone 4 through the mobile phone company 6. In the following description, the personal computer 3 and the mobile phone 4 are referred to as the information terminal 3. The information terminal 3 only needs to be able to receive mail, connect to the Internet, and browse HP.

  The high-functional electronic locker 2 is installed in the user's home apartment, and its main functions are reading the barcode attached to the delivery, registering user information, communicating with the delivery management server 1, locking the locker It is authentication of the authentication key for unlocking, security code and delivery.

  The high function electronic locker 2 has a plurality of storage spaces, and user information is registered in advance for each user. The user information includes a user number, a user name (with alphabet), a personal identification number, a mail address, and the like. The storage space is selectively used depending on the size of the delivery item, and user information is dynamically set for the storage space. The personal identification number becomes authentication information for unlocking the door of the storage space where the delivery is stored when the consignee returns home, and is registered and set by the user.

  The home delivery management server 1 is managed by a home delivery company, and its main functions are information management of home delivery and display of home delivery information on the Web, delivery procedure processing, communication with the high-function electronic locker 2, mail transmission, authentication key This is the process of collecting the payment for the cash on delivery delivery.

  In addition, the home delivery management server 1 has a database relating to all home deliveries that require a receipt certificate to be delivered in-house. The home delivery company delivers the home delivery management server address and a barcode sticker in which individual information of each home delivery extracted from the database is embedded on the home delivery. The delivery product management server 1 identifies the delivery product for which delivery has been completed from the barcode information included in the delivery delivery completion notification notified from the high-function electronic locker 2 when delivery of the delivery product is completed. In addition, the home delivery management server 1 manages the home delivery delivery HP.

  In addition to the delivery item identification number used to identify the delivery item, the individual information of the delivery item embedded in the barcode includes the name of the consignee of the delivery item (with alphabets) and the delivery person who delivered the delivery item. Contains the name of the. From these pieces of information, the home delivery management server 1 and the high-function electronic locker 2 specify the home delivery, specify the consignee, and store the delivery person. Hereinafter, unless it is particularly conscious, if it is simply described as a home delivery, it represents a home delivery that requires a receipt certificate.

  FIG. 2 shows an example of the data structure of a database managed on the delivery product management server 1. This example shows that there is a cash on delivery fee. FIG. 3 shows an example of the data structure of the individual information of the home delivery included in the barcode attached to the home delivery and read by the high function electronic locker 2. From the database shown in FIG. 2, the delivery item identification number “XXXXX”, the consignee “baggage Aiko”, and the delivery person “Transport Jiro” are extracted, and the delivery item management server address “XXXX” .XXX.XXX.XXX "and the name of the consignee in alphabetical notation.

[Description of operation]
The operation of the home delivery system configured as described above will be described with reference to the sequence diagrams of FIGS. 4 and 5 and the diagrams showing the display transition screens of FIGS.
[Delivery procedure]
FIG. 4 is a sequence diagram illustrating a delivery procedure of a delivery product when the consignee is absent. The details of the delivery procedure for delivery will be described with reference to this sequence diagram.

  The delivery person 8 affixes a sticker printed with a barcode having the contents as shown in FIG. 3 to the delivery item and delivers the delivery item. If the consignee 9 is not present, the bar code affixed to the high-function electronic locker 2 is read by the bar code attached to the delivery (A in FIG. 4). In the barcode, the delivery completion notification of any delivery in the delivery database managed by itself when the delivery management server 1 receives the delivery delivery completion notification later, such as the delivery identification number and the name of the consignee And information for specifying to which consignee the consignee managed by the high-function electronic locker 2 are delivered.

  The high-function electronic locker 2 that has read the barcode transmits a delivery receipt notification to the delivery management server 1 (B in FIG. 4). The delivery management server 1 checks whether the delivery identification number and the name of the consignee included in this notification are registered in the database. When the high-function electronic locker 2 receives confirmation OK from the delivery management server 1 (C in FIG. 4), the door of the high-function electronic locker 2 is unlocked (D in FIG. 4). The delivery person 6 puts the delivery item in the storage space (E in FIG. 4), closes the door, and presses the lock button (F in FIG. 4).

  When the delivery destination is a condominium and there are multiple storage spaces for the high-performance electronic locker 2, when the lock is unlocked (D in FIG. 4), the appropriate size depends on the size of the delivered item from the storage space number button on the high-performance electronic locker When the storage space number button is pressed, the door of the storage space corresponding to the number is unlocked. Therefore, the delivery person 6 puts the delivery item in the storage space, closes the door, and then presses the lock button. Even if the button is forgotten to be pressed, the high-function electronic locker 2 automatically locks the door after a certain period of time. The work of the delivery person 6 is now complete.

  The high-function electronic locker 2 identifies the recipient of the delivery item from the information of the consignee included in the read barcode and the registered user information, and the personal identification number and e-mail address of the corresponding user and the read barcode Information is transmitted to the delivery management server 1 as a delivery delivery completion notice (G in FIG. 4).

  Receiving the delivery delivery completion notification from the high-function electronic locker 2, the delivery management server 1 identifies the delivery from the barcode information included in the delivery delivery completion notification, and generates an authentication key dedicated to the delivery. (H in FIG. 4). FIG. 6 shows an example of an authentication key generation algorithm. This authentication key generation function receives the delivery item identification number, the consignee alphabet name, and the current date and time, and outputs the logical product of these input ASCII codes.

  The home delivery management server 1 uses the URL information of the home delivery information browsing and delivery procedure HP as the home delivery delivery notification to the consignee's information terminal 3 in the home delivery delivery completion notification (G in FIG. 4). A mail is sent to the mail address of the consignee included (I in FIG. 4). At this time, the delivery management server 1 has received a mail from another person who is not the consignee information terminal 3 because the mail address of the consignee information terminal 3 has been changed or is incorrect. In order to restrict the above-mentioned HP access from the person, the consignee's personal identification number included in the delivery delivery completion notification (G in FIG. 4) is also set as a password for HP access.

  The consignee 9 that has received the delivery notification mail from the delivery management server 1 at his / her information terminal 3 accesses the HP of the URL described in the received mail (J in FIG. 4), and sets the delivery notification mail. If the entered personal identification number is entered, information about the delivered parcel can be viewed, and the delivery procedure (K in FIG. 4) of the parcel can be performed by operating the web as it is. The delivery procedure for delivery by web operation will be described in detail later. At the end of the procedure for receiving the delivery by the Web operation, an authentication key generated exclusively by the delivery management server 1 for the delivery is displayed on the information terminal 3.

  When all the items to be confirmed in the delivery procedure (K in FIG. 4) are accepted by the delivery management server 1 (L in FIG. 4), the delivery management server 1 generates an authentication key generated exclusively for the delivery product. It encrypts and notifies the high function electronic locker 2 (M in FIG. 4). If the delivery is a cash on delivery (O in FIG. 4), the collection of the price is performed by the method designated by the consignee 7 through the Web operation.

The consignee 9 who has returned to his / her home inputs a password and an authentication key to the high-function electronic locker 2 (P in FIG. 4). When the personal identification number and authentication key input by the consignee 9 match the personal identification number of the consignee 9 registered in the high-function electronic locker 2 and the authentication key notified from the delivery management server 1, each authentication is successful. (Q in FIG. 4), the door of the high-function electronic locker 2 is unlocked (R in FIG. 4). Since the high-function electronic locker 2 notifies the delivery management server 1 that the delivery has been taken out (S in FIG. 4), the consignee 9 can take out the package (T in FIG. 4), and then lock it. (U in FIG. 4).
[Abnormal processing]
The above explanation is for the case where the consignee 9 normally receives the delivery, but if the process fails somewhere, or there is no HP access from the consignee (J in FIG. 4) The home delivery management server repeats sending a mail a fixed number of times at regular time intervals (I in FIG. 4). If there is still no HP access by the consignee and the delivery procedure (K in FIG. 4) cannot be completed, the courier will go to the delivery address again, collect the courier, and deliver the absence report.
[Procedure for delivery procedure via Web operation]
FIG. 5 is a sequence diagram showing details of the procedure of the delivery procedure (K in FIG. 4) by the Web operation in FIG. Details of the delivery procedure for the delivery will be described along this sequence diagram and with reference to the display transition screens of FIGS.

  When the consignee 9 accesses the HP of the URL described in the delivery notification mail (I in FIG. 4) received from the delivery management server 1, first, the consignee 9 is requested to input a personal identification number as shown in FIG. A screen is displayed (a in FIG. 5). The consignee 9 inputs his / her personal identification number registered in the high-function electronic locker 2 (b in FIG. 5).

  The parcel delivery management server 1 compares the entered security code with the security code obtained in advance from the delivery notice of delivery delivery from the high-function electronic locker 2 (G in FIG. 4), and delivers if it matches. A page on which information related to the delivery is described is displayed. If they do not match, an error screen is displayed and the delivery procedure is canceled (c in FIG. 5).

  When the authentication of the personal identification number is successful and a page on which information relating to the delivery is described is displayed on the screen of the information terminal 3 as shown in FIG. 8 (d in FIG. 5), the contents are displayed as shown in FIG. Confirm and proceed to the confirmation screen (e in FIG. 5). On the confirmation screen for receiving intention (FIG. 9), it is selected whether or not the consignee 9 is willing to receive the delivery (f in FIG. 5). When the person who does not intend to receive it is selected by the consignee 9, the confirmation result is displayed and the delivery procedure is stopped. If you select the person who is willing to receive the delivery, you will proceed to the next procedure screen.

  If the delivery is a cash on delivery (g in FIG. 5), then, as shown in FIG. 10, a screen for selecting a payment method for the cash on delivery price is displayed (h in FIG. 5). On the screen for selecting the payment method for cash on delivery (Fig. 10), you can select a payment method such as credit card, convenience store payment, or withdrawal from a bank. When the consignee 7 selects a payment method, a screen requesting input of information necessary for the selected payment method is displayed. The consignee 9 inputs and determines necessary information (i in FIG. 5). At this time, information necessary for the payment method input by the consignee 9 to the information terminal 3 is encrypted and transmitted to the delivery management server 1 (i in FIG. 5).

  Next, as shown in FIG. 11, the consignee 9 will take out the parcel from the high-function electronic locker 2, and a screen requesting an approximate date and time is displayed (j in FIG. 5). 7 inputs the date and time when the delivery item is taken out. When the above processing is completed, as shown in FIG. 12, an authentication key necessary for the consignee to take out the delivered item from the high-function electronic locker 2 is displayed on the screen (k in FIG. 5).

  If the delivery notice for delivery delivery (S in FIG. 4) is not sent from the high-function electronic locker 2 to the delivery delivery management server 1 even after a certain time has passed since the date when the delivery delivery is taken out, the abnormal processing described above is performed. Is done.

The block diagram which shows the delivery delivery system of this invention The figure which shows the data structure example of the database managed on the delivery product management server 1 The figure which shows the data structure example of the barcode stuck on the delivery Sequence diagram of delivery procedure for delivery of the present invention Diagram of delivery procedure sequence of Web operation part in Fig. 4 The figure which shows an example of the production | generation algorithm of the authentication key in the delivery management server 1 Figure showing the "PIN code input screen" displayed on the information terminal The figure showing the “delivery information display screen” displayed on the information terminal The figure which shows the “Confirmation screen for receiving delivery” displayed on the information terminal A figure showing the “Payment method selection screen for cash on delivery delivery” displayed on the information terminal The figure which shows the “delivery item takeout date input screen” displayed on the information terminal Figure showing "authentication key display screen" displayed on the information terminal

Explanation of symbols

1 Home delivery management server 2 High-performance electronic locker 3 Personal computer 5 Provider company 6 Mobile phone company 7 Internet 8 Delivery person 9 Consignee

Claims (3)

In a delivery delivery system in which a delivery management server managed by a delivery company, an electronic locker installed in a condominium of the consignee user, and an information terminal of the consignee user are connected to the Internet,
The electronic locker has a plurality of storage spaces for each user, and means for pre-registering user information including a personal identification number and an email address;
Means for transmitting a home waste delivery completion notification including the personal identification number and mail address of the user to the home delivery management server when a home delivery is placed in the storage space;
The password entered by the consignee and the authentication key notified from the delivery management server to the consignee are the registered password and the authentication key notified from the delivery management server to the electronic locker Has a means to unlock when matched,
The parcel delivery management server includes a database relating to all parcel deliveries that require proof of delivery delivered in-house;
Means for identifying the delivery product from the information included in the delivery delivery completion notification upon receiving the delivery delivery completion notification, and generating the authentication key dedicated to the delivery product;
Means for sending the URL information of the homepage for viewing and delivery of the delivery to the consignee's email address included in the delivery delivery completion notice by e-mail;
When a receipt proof including payment for the consignee is obtained in the delivery procedure, the authentication key is displayed on the information terminal of the consignee user and encrypted and transmitted to the electronic locker.
The information terminal comprises means for inputting the password set in the mail from the delivery management server as a password and browsing the delivery and accessing the delivery procedure HP. Goods delivery system.   The delivery key delivery system according to claim 1, wherein the authentication key is generated by ANDing a delivery code identification number, a consignee alphabet name, and a current date and time, and an ASCII code of these inputs. . A delivery delivery method in the delivery delivery system according to claim 1,
Providing the delivery management server with a database relating to all delivery items requiring proof of delivery delivered by the delivery company;
Pre-registering user information including a personal identification number and an email address in the electronic locker;
Sending home waste delivery completion notification including the user's personal identification number and email address to the home delivery management server when the home delivery is put into the storage space;
When the delivery delivery management server receives the delivery delivery completion notification, it identifies the delivery from the information included in the delivery delivery completion notification, and generates the authentication key dedicated to the delivery.
Sending the URL information of the homepage for viewing and delivery of the delivery to the recipient's email address included in the delivery delivery completion notice by e-mail;
The information terminal can access the delivery procedure HP by inputting the personal identification number set in the mail from the home delivery management server as a password and browsing the home delivery information.
When a receipt proof including payment of the consignee is obtained in the delivery procedure, the authentication key is displayed on the information terminal of the consignee user and encrypted and transmitted to the electronic locker;
The password entered by the consignee and the authentication key notified from the delivery management server to the consignee are the registered password and the authentication key notified from the delivery management server to the electronic locker A delivery method for delivering goods, comprising: a step of unlocking when matched.

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