WO2022080127A1 - Storage system - Google Patents

Storage system Download PDF

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Publication number
WO2022080127A1
WO2022080127A1 PCT/JP2021/035497 JP2021035497W WO2022080127A1 WO 2022080127 A1 WO2022080127 A1 WO 2022080127A1 JP 2021035497 W JP2021035497 W JP 2021035497W WO 2022080127 A1 WO2022080127 A1 WO 2022080127A1
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WO
WIPO (PCT)
Prior art keywords
payment
information
unit
storage unit
storage
Prior art date
Application number
PCT/JP2021/035497
Other languages
French (fr)
Japanese (ja)
Inventor
龍威 谷澤
Original Assignee
グローリー株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by グローリー株式会社 filed Critical グローリー株式会社
Publication of WO2022080127A1 publication Critical patent/WO2022080127A1/en

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Classifications

    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47G—HOUSEHOLD OR TABLE EQUIPMENT
    • A47G29/00—Supports, holders, or containers for household use, not provided for in groups A47G1/00-A47G27/00 or A47G33/00 
    • A47G29/12—Mail or newspaper receptacles, e.g. letter-boxes; Openings in doors or the like for delivering mail or newspapers
    • A47G29/122—Parts, details, or accessories, e.g. signalling devices, lamps, devices for leaving messages
    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47G—HOUSEHOLD OR TABLE EQUIPMENT
    • A47G29/00—Supports, holders, or containers for household use, not provided for in groups A47G1/00-A47G27/00 or A47G33/00 
    • A47G29/12—Mail or newspaper receptacles, e.g. letter-boxes; Openings in doors or the like for delivering mail or newspapers
    • A47G29/122—Parts, details, or accessories, e.g. signalling devices, lamps, devices for leaving messages
    • A47G29/124—Appliances to prevent unauthorised removal of contents
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G61/00—Use of pick-up or transfer devices or of manipulators for stacking or de-stacking articles not otherwise provided for
    • E—FIXED CONSTRUCTIONS
    • E05—LOCKS; KEYS; WINDOW OR DOOR FITTINGS; SAFES
    • E05B—LOCKS; ACCESSORIES THEREFOR; HANDCUFFS
    • E05B65/00—Locks or fastenings for special use
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned

Definitions

  • the present invention relates to a storage system for receiving delivered articles.
  • the delivery box disclosed in Patent Document 1 automatically responds to a visitor, and if a specific word is identified from the voice of the visitor, the response type of the visitor is determined to be "delivery", and the article is delivered. It discloses a technology to notify a voice message to guide the receipt.
  • Patent Document 1 is difficult to handle payment on delivery, which pays a fee (purchase price, delivery fee, etc.) when receiving the goods.
  • the purpose of this disclosure is to provide a delivery storage system that allows goods to be received by cash on delivery even when a delivery box or a locker for receiving luggage that does not have a payment means is used as a delivery destination.
  • a management unit that manages article information about an article stored in a lockable storage unit and amount information indicating a payment amount related to the article in association with each other, and the storage unit in which the article is stored are provided.
  • a communication unit that transmits the goods information and the amount information to an external payment processing device when locked, and receives payment completion information indicating that the payment of the payment amount has been completed in the payment processing device.
  • Lock control that locks the storage unit when the article is stored in the storage unit and unlocks the storage unit in which the article is stored when the payment completion notification is received by the communication unit. It has a department.
  • the storage system of the present disclosure includes a storage device having a lockable storage unit and a payment processing device for settling a payment amount related to the article stored in the storage unit, and the storage device includes the article.
  • the storage unit is stored in the storage unit, the storage unit is locked, and the goods information regarding the goods stored in the storage unit and the amount information indicating the payment amount regarding the goods are transmitted to the payment processing device, and the payment is made.
  • the payment completion information indicating that the payment of the amount of money has been completed is received from the payment processing device, the storage unit in which the goods are stored is unlocked.
  • the goods can be received by payment.
  • Block diagram showing a configuration example of a rocker device Block diagram showing a configuration example of a server device Block diagram showing a configuration example of a communication terminal device
  • a sequence diagram showing an operation example of the delivery storage system according to the embodiment of the present disclosure A sequence diagram showing an operation example of the delivery storage system according to the first modification.
  • FIG. 1 is a diagram showing an example of the configuration of the delivery storage system 1 according to the embodiment of the present disclosure.
  • the delivery storage system 1 is an example of the storage system of the present disclosure.
  • the delivery storage system 1 includes a locker device 10, a server device 20, and a communication terminal device 30.
  • the locker device 10, the server device 20, and the communication terminal device 30 are connected to each other so as to be able to communicate with each other via the network 40.
  • the locker device 10 is an example of the storage device of the present disclosure.
  • the communication terminal device 30 is an example of the payment processing device of the present disclosure.
  • FIG. 1 shows a case where the delivery storage system 1 includes a locker device 10, a server device 20, and a communication terminal device 30 one by one.
  • the delivery storage system of the present disclosure includes a locker device.
  • a plurality of server devices and a plurality of communication terminal devices may be included.
  • the locker device 10 has a storage unit for storing articles, a so-called locker. It is preferable that the locker device 10 has a plurality of storage portions. The storage unit can be locked individually.
  • the locker device 10 is preferably installed in a public facility such as a station, a government office, a shopping center or a supermarket.
  • the locker device 10 is a locker device used as a delivery destination of goods. Further, the locker device 10 may have an article temporary storage function for depositing and taking out articles for a predetermined fee.
  • the purchaser of the delivery storage system 1 is, for example, a person who has purchased an item at an online shop or mail order.
  • the purchaser can specify the delivery destination of the purchased goods to the locker device 10 installed in a place that is easy for him / her to use.
  • the purchaser can settle the amount including at least either the price of the goods or the delivery fee of the goods up to the locker device 10 at the time of receiving the goods.
  • the locker device 10 does not have a means for making a payment. Therefore, the purchaser makes a payment by using another method. The details of the method by which the purchaser makes a payment in the delivery storage system 1 according to the present embodiment will be described later.
  • the amount to be settled by the purchaser including at least one of the price of the goods and the delivery fee of the goods up to the locker device 10, is described as the settlement amount.
  • the settlement amount may include the usage fee of the locker device 10.
  • the purchaser specifies a delivery destination using, for example, his own communication terminal device 30.
  • the communication terminal device 30 is, for example, a mobile phone, a smartphone, a tablet terminal, a PC (personal computer), or the like.
  • the communication terminal device 30 transmits information indicating a delivery destination designated by the purchaser to the server device 20 via the network 40.
  • the server device 20 manages various information in the delivery storage system 1. Further, the server device 20 notifies the system of the delivery company that executes the delivery of the information indicating the delivery destination. As a result, the delivery company can acquire information about the locker device 10 for delivering the goods requested to be delivered by the online shop or the mail-order company.
  • a delivery completion notification indicating that the delivery is completed is transmitted from the server device 20 to the communication terminal device 30.
  • the delivery completion notification includes information indicating the payment amount in order to inform the purchaser of the payment amount.
  • the purchaser pays the payment amount by the method described later.
  • the server device 20 acquires the payment completion notification.
  • the server device 20 transmits unlocking information for opening the locker in which the article of the locker device 10 is stored to the communication terminal device 30 of the purchaser in response to the payment completion notification.
  • the locker device 10 When the purchaser causes the locker device 10 at the delivery destination to read the unlocking information, the locker device 10 unlocks the corresponding storage unit. As a result, the purchaser can purchase and receive the goods by payment.
  • FIG. 2 is a block diagram showing a configuration example of the locker device 10.
  • the locker device 10 includes a display unit 11, an operation unit 12, an acquisition unit 13, a communication unit 14, a storage unit 15, and a control unit 16. Further, the locker device 10 has at least one storage unit 17. In the example shown in FIG. 2, there are a plurality of storage units 17. Each of the storage portions 17 has a locking mechanism 17L.
  • the locking mechanism 17L is a mechanism that can lock the storage portion 17. Locking of the storage unit 17 by the locking mechanism 17L is controlled by the control unit 16.
  • the display unit 11 is a display device such as a liquid crystal display or an organic EL (Electro Lumineccence) display.
  • the display unit 11 displays various information to the purchaser, the delivery company, and the like.
  • the operation unit 12 is an operation device such as a button, a key, a trackball, and a touch panel.
  • the operation unit 12 receives various operations by the purchaser, the delivery company, or the like.
  • the operation unit 12 may be provided integrally with the display unit 11.
  • the operation unit 12 receives an operation of inputting the goods information about the goods and the amount information indicating the settlement amount of the goods by the delivery company.
  • the article information includes, for example, information for identifying an article (identification number or the like) or information such as a product name of an article.
  • the acquisition unit 13 is a reading device that acquires unlocking information for unlocking the storage unit 17 in which the goods purchased by the purchaser are stored from the communication terminal device 30 owned by the purchaser.
  • Examples of the acquisition unit 13 include a code reader corresponding to a one-dimensional code (bar code) or a two-dimensional code (QR code (registered trademark), etc.), short-range wireless communication (NFC: Near Field Communication), and the like.
  • the communication unit 14 is an interface unit for communicating with the server device 20 and the like via the network 40.
  • the storage unit 15 is a storage device such as a hard disk or a non-volatile memory.
  • the storage unit 15 stores various information used in the locker device 10.
  • the storage unit 15 stores the locked state information indicating the locked state of each storage unit 17.
  • the control unit 16 is a control unit that controls the overall operation of the locker device 10.
  • the control unit 16 has a collating unit 16a and a locking control unit 16b.
  • the control unit 16 controls the overall operation of the locker device 10 by reading the program stored in the storage unit 15 or the like into a CPU (Central Processing Unit) and executing the program.
  • CPU Central Processing Unit
  • the collation unit 16a collates the unlocking information acquired through the acquisition unit 13 with the unlocking information for collation.
  • the unlocking information for collation is received from the server device 20 described later via, for example, the communication unit 14.
  • the unlocking information acquired from the communication terminal device 30 via the acquisition unit 13 will be referred to as the first unlocking information
  • the unlocking information for collation will be referred to as the second unlocking information.
  • the first unlocking information and the second unlocking information are the same information, although they are obtained from different sources.
  • the locking control unit 16b controls the locked state of the locking mechanism 17L of the storage unit 17. Specifically, when the delivery company stores the article in the storage unit 17, the lock control unit 16b issues a lock instruction to the lock mechanism 17L of the storage unit 17 to lock the article. Further, the lock control unit 16b has a locking mechanism 17L of the storage unit 17 that is locked when the unlocking information acquired from the acquisition unit 13 and the collation information for collation match as a result of the collation in the collation unit 16a. Is instructed to unlock the lock.
  • the lock control unit 16b when the storage unit 17 is locked, the lock control unit 16b generates storage unit identification information for identifying the locked storage unit 17.
  • the storage unit identification information is information for the purchaser to identify the storage unit 17 in which the article is stored, such as a number assigned to each storage unit 17.
  • the storage unit identification information may include information (map information, etc.) indicating the position of the locker device 10 having the storage unit 17 in which the article is stored.
  • the storage unit identification information is transmitted to the server device 20 by the communication unit 14 in a state associated with the product information and the amount information input by the delivery company via the operation unit 12.
  • FIG. 3 is a block diagram showing a configuration example of the server device 20. As shown in FIG. 3, the server device 20 includes a communication unit 21, a storage unit 22, and a control unit 23.
  • the communication unit 21 is an interface unit for communicating with the locker device 10, the communication terminal device 30, and the like via the network 40.
  • the storage unit 22 is a storage device such as a hard disk or a non-volatile memory.
  • the storage unit 22 stores various information used in the server device 20.
  • the control unit 23 is a control unit that controls the overall operation of the server device 20.
  • the control unit 23 includes a management unit 23a and an unlocking information generation unit 23b.
  • the control unit 23 controls the overall operation of the server device 20 by reading the program stored in the storage unit 22 or the like into the CPU and executing the program.
  • the management unit 23a stores and manages the product information, the amount information, and the storage unit identification information received from the locker device 10 via the communication unit 21 in the storage unit 22 in a state of being associated with each other.
  • the product information, the amount information, and the storage unit identification information are transmitted to the communication terminal device 30 via the communication unit 21.
  • the unlocking information generation unit 23b When the unlocking information generation unit 23b receives the payment completion notification indicating that the payment has been completed from the communication terminal device 30, the unlocking information generation unit 23b provides unlocking information for unlocking the storage unit 17 in which the article is stored and locked. Generate.
  • the unlocking information is transmitted by the communication unit 21 to the locker device 10 and the communication terminal device 30.
  • the unlocking information transmitted to the communication terminal device 30 is the above-mentioned first unlocking information.
  • the unlocking information transmitted to the locker device 10 is the above-mentioned second unlocking information.
  • FIG. 4 is a block diagram showing a configuration example of the communication terminal device 30.
  • the communication terminal device 30 has a display unit 31, an operation unit 32, a communication unit 33, a storage unit 34, and a control unit 35.
  • the display unit 31 is a display device such as a liquid crystal display or an organic EL (Electro Luminescence) display.
  • the display unit 31 displays various information to the purchaser. In particular, the display unit 31 displays to prompt the purchaser to execute the payment process based on the payment notification received from the server device 20.
  • the display includes, for example, information such as the product name of the goods and the amount to be settled.
  • the operation unit 32 is an operation device such as a button, a key, a trackball, and a touch panel.
  • the operation unit 32 receives various operations by the purchaser.
  • the operation unit 32 is a touch panel, the operation unit 12 may be provided integrally with the display unit 11.
  • the operation unit 32 accepts an operation when the purchaser who has referred to the display prompting the payment executes the payment process.
  • the communication unit 33 is an interface unit for communicating with the server device 20 via the network 40.
  • the storage unit 34 is a storage device such as a hard disk or a non-volatile memory.
  • the storage unit 34 stores various information used in the communication terminal device 30.
  • the control unit 35 is a control unit that controls the overall operation of the communication terminal device 30.
  • the control unit 35 has a settlement processing unit 35a and a presentation unit 35b.
  • the control unit 35 controls the overall operation of the communication terminal device 30 by reading the program stored in the storage unit 34 or the like into the CPU and executing the program.
  • the payment processing unit 35a performs payment processing based on the amount information received from the server device 20.
  • the payment processing unit 35a performs payment processing using an arbitrary payment method in which payment is completed online.
  • a payment method for completing the payment online a method of making a payment using the electronic money owned by the purchaser, a prepaid card, a balance registered in advance in an external payment service, or a method registered in advance in the communication terminal device 30. Examples include a method of making a payment using the balance of the purchaser's payment account using the purchaser's debit card, credit card, or the like.
  • the communication unit 33 transmits a payment completion notification to the server device 20.
  • the presentation unit 35b presents the unlocking information (second unlocking information) received from the server device 20 to the locker device 10.
  • a presentation method a method of displaying a one-dimensional code or a two-dimensional code on the display unit 31, a method of transmitting using short-range wireless communication, or the like is adopted.
  • FIG. 5 is a sequence diagram showing an operation example of the delivery storage system 1 in the present embodiment.
  • step S1 the locker device 10 detects that the delivery of the article to the storage unit 17 is completed.
  • the settlement including at least one of the price of the article and the delivery fee of the article up to the locker device 10 has not been completed.
  • the delivery company when delivering an article to the locker device 10, stores the article in the vacant storage unit 17, and also sets the article information about the article and the settlement of the article through the operation unit 12. Enter the amount information indicating the amount. Then, the delivery company closes the door of the storage unit 17 and performs an input operation to the operation unit 12. The locker device 10 determines that the delivery of the article by the delivery company is completed when the door of the storage unit 17 is closed and the input operation to the operation unit 12 is completed.
  • step S2 the locker device 10 transmits a delivery completion notification to the server device 20 via the communication unit 14.
  • the delivery completion notification includes the storage unit identification information for identifying the storage unit 17 in which the article is stored, the article information, and the amount information in a state of being associated with each other. If the storage unit 22 of the server device 20 stores the article information and the amount information related thereto in association with each other in advance, the storage unit identification for identifying the storage unit 17 in which the article is stored as a delivery completion notification. Information and article information may be transmitted to the server device 20.
  • step S3 the management unit 23a of the server device 20 stores and manages the storage unit identification information, the article information, and the amount information included in the delivery completion notification in the storage unit 22 in a state of being associated with each other.
  • step S4 the server device 20 transmits a payment notification requesting payment of the payment amount to the communication terminal device 30 of the purchaser via the communication unit 21.
  • the payment notice includes goods information and amount information.
  • the payment notification may include storage unit identification information for identifying the storage unit 17 in which the goods are stored.
  • step S5 the payment processing unit 35a of the communication terminal device 30 executes the payment processing based on the operation of the purchaser referring to the goods information and the amount information included in the payment notification.
  • the purchaser activates application software (hereinafter referred to as a payment application) for performing payment processing, which is installed in the communication terminal device 30 in advance.
  • the payment notification may include a link to launch the payment application.
  • the goods information and the amount information included in the payment notification are automatically read, and the product name indicated by the goods information and the amount indicated by the amount information are displayed on the display unit 31.
  • the purchaser may manually input the product information and the amount information into the payment application by referring to the display based on the payment notification.
  • the payment application displays the product name and amount, as well as the payment method options on the display unit 31.
  • options include credit card payment, debit card payment, prepaid card payment, electronic money payment, and the like.
  • the payment application displays an input screen corresponding to the selected payment method on the display unit 31. For example, when credit card payment is selected, a screen for entering a credit card number or the like is displayed. When debit card payment, prepaid card payment, or electronic money payment is selected, a screen for inputting an ID number or the like corresponding to the selected payment method is displayed.
  • the payment application and the application corresponding to various payment methods are linked in advance, the payment application may automatically acquire the credit card number, the ID number, and the like from the linked application.
  • the payment application communicates with a payment server or the like (not shown in FIG. 1) to complete the payment process.
  • the communication terminal device 30 transmits a payment completion notification to the server device 20 via the communication unit 33.
  • the payment completion notification includes, for example, payment completion information certifying the completion of the payment process and goods information acquired from the payment server by the communication terminal device 30 when the payment process is completed.
  • the payment completion information may be transmitted to the server device 20 not from the communication terminal device 30 but from, for example, the above-mentioned payment server.
  • step S7 the unlocking information generation unit 23b of the server device 20 generates unlocking information for unlocking the storage unit 17 in which the article is stored.
  • step S8 the server device 20 transmits the unlocking permission notification to the locker device 10 via the communication unit 21 in a state in which the unlocking information, the article information, and the payment completion information are associated with each other. .. Further, in step S9, the server device 20 transmits unlocking information to the communication terminal device 30 via the communication unit 21. Step S8 and step S9 may be performed at the same time, or either of them may be performed first.
  • the unlocking information transmitted to the locker device 10 in step S8 is the unlocking information for collation in the locker device 10, that is, the above-mentioned second unlocking information.
  • the unlocking information transmitted to the communication terminal device 30 in step S9 is the unlocking information for the communication terminal device 30 to present to the locker device 10, that is, the above-mentioned first unlocking information.
  • step S9 the server device 20 transmits the communication terminal device 30 including the storage unit identification information in the unlocking permission notification. ..
  • step S10 the presentation unit 35b of the communication terminal device 30 presents the unlocking information received from the server device 20 to the locker device 10.
  • step S11 the collating unit 16a of the locker device 10 receives the unlocking information (the above-mentioned first unlocking information) acquired from the communication terminal device 30 in step S10 and the second unlocking information received from the server device 20 in step S8. Match the information with.
  • the unlocking information the above-mentioned first unlocking information
  • step S11 even if the collation unit 16a has received the second unlock information from the server device 20, if the settlement completion information associated with the second unlock information has not been received, the second unlock information is not received.
  • the 1st unlocking information and the 2nd unlocking information are not collated. As a result, it is possible to avoid a situation in which the goods are handed over to the purchaser even though the payment of the payment amount has not been completed.
  • step S11 the lock control unit 16b unlocks the locking mechanism 17L of the storage unit 17 in which the article is stored based on the storage unit identification information. Let me. As a result, the purchaser can take out the article from the storage unit 17 when the settlement of the settlement amount has been completed.
  • the purchaser needs to settle at least one of the price and the delivery fee by using the locker device 10 having no payment means. You can receive various goods. Therefore, even if the locker device closest to the purchaser does not have a payment means, the purchaser can easily purchase the goods by cash on delivery. At that time, since the method of completing the payment online is adopted as the payment method of the payment amount, the time and effort required for the purchaser to make the payment can be reduced, which is highly convenient.
  • the purchaser since the goods are received via the locker device 10, the purchaser does not have to wait for the goods to be delivered at home. Furthermore, since physical contact with the delivery company can be avoided, it is possible to prevent the purchaser from having psychological anxiety in terms of crime prevention or infectious disease prevention by directly facing the delivery company.
  • Modification 1 In the above-described embodiment, a case where the purchaser makes a payment without using cash by a method completed online has been described, but in the present modification 1, a case where the purchaser makes a payment using cash will be described. do.
  • the configuration of the delivery storage system 1 according to the present modification 1 is the same as the configuration of the delivery storage system 1 according to the above-described embodiment.
  • FIG. 6 is a sequence diagram showing an operation example of the delivery storage system 1 according to the present modification 1.
  • FIG. 6 it is assumed that the same processing is performed in the same steps as the sequence diagram shown in FIG.
  • the operation example shown in FIG. 6 is different from the above-described embodiment in that the communication terminal device 30 performs payment processing in cooperation with an external payment reception device.
  • the communication terminal device 30 performs payment processing in cooperation with an external payment reception device.
  • the communication terminal device 30 performs payment processing together with the external payment receiving device in step S21.
  • the payment receiving device is, for example, a cash register device installed in a store such as a supermarket or a convenience store, an automatic payment machine, or the like. Then, when the payment process is completed, in step S22, the payment receiving device sends a payment completion notification to the server device 20.
  • the payment processing unit 35a of the communication terminal device 30 that has received the payment notification presents the goods information and the amount information included in the payment notification to the payment receiving device.
  • Examples of the method of presentation include a method of displaying a one-dimensional code or a two-dimensional code including article information and amount information on the display unit 31, a method of transmitting using short-range wireless communication, and the like.
  • the payment receiving device that receives the presentation of the goods information and the amount information requests the purchaser to settle the payment amount based on the amount information.
  • the settlement amount of the purchaser may be settled using cash, or may be settled without using cash such as a credit card, a debit card, a prepaid card, and electronic money.
  • the payment reception device When the payment of the payment amount by the purchaser is completed, the payment reception device sends a payment completion notification to the server device 20.
  • the payment completion notification includes goods information, information identifying the purchaser, and payment completion information.
  • the delivery storage system 1 According to the delivery storage system 1 according to the first modification, even if the purchaser does not have the means to complete the payment online, the purchaser does not have the payment means. 10 can be used to easily purchase goods by payment.
  • the locker device 10 is assumed to be installed in a public facility.
  • the locker device may be a resident-only receiving locker device installed in, for example, a single-family house or an apartment house.
  • the locker device when the locker device is installed in a single-family house or an apartment house, if the purchaser goes to pick up the goods immediately after the delivery company stores the goods in the storage part of the locker device, the purchaser and the delivery company will contact each other. It may be mixed up. Therefore, when the locker device is installed in a single-family house or an apartment house, the server device has already received the payment completion notification when a certain period of time has not passed after receiving the delivery completion notification from the locker device. Even so, the unlocking information may not be transmitted to the communication terminal device. Since such processing can prevent physical contact between the purchaser and the delivery company, it is possible to eliminate the psychological anxiety of the purchaser due to the direct face-to-face contact with the delivery company.
  • the server device 20 is provided in order to send / receive various notifications and generate unlocking information between the locker device 10 and the communication terminal device 30.
  • the delivery storage system according to the present disclosure does not necessarily have to have a server device.
  • control unit of the locker device may have the functions of the management unit 23a and the unlocking information generation unit 23b of the control unit 23 of the server device 20 shown in FIG. Even with such a configuration, the effects of the embodiments and modifications of the present disclosure described above can be obtained in the same manner.
  • control unit of the locker device may have only the function of either the management unit 23a of the server device 20 shown in FIG. 3 or the unlocking information generation unit 23b.
  • the unlocking information generation unit when the control unit of the locker device has an unlocking information generation unit, the unlocking information generation unit generates unlocking information when the lock control unit locks the storage unit, and associates it with the storage unit identification information of the locker device. It may be stored in the storage unit.
  • the unlocking information is generated by the unlocking information generation unit 23b of the server device 20 after receiving the payment completion notification.
  • the locker device may request the server device to generate the unlock information.
  • the time limit is not set in particular until the purchaser arrives after the delivery is completed, but the receivable period may be set.
  • the receivable period may be set via the operation unit of the locker device together with the goods information and the amount information, or may be set in advance within a predetermined period. May be good.
  • the locker device or server device sends a notification to the delivery company.
  • This notification includes unlocking information for unlocking the storage unit in which the article is stored.
  • the delivery company presents the unlocking information to the locker device using its own terminal device, the locker device unlocks the storage unit. This allows the delivery company to collect the goods.
  • an appropriate method returning to the seller, sending a notification to the purchaser, etc. may be selected based on conditions such as whether or not the payment has been completed. ..
  • the locker device 10 is an article by the delivery company when the door of the storage unit 17 is closed and the input operation to the operation unit 12 is completed. It was judged that the delivery was completed.
  • the input operation in which the delivery company inputs the article information about the article and the amount information indicating the settlement amount of the article does not have to go through the operation unit 12 provided in the locker device 10.
  • it may be performed from a terminal owned by the delivery company.
  • the locker device 10 acquires the information input to the terminal owned by the delivery company, for example, via the communication unit 14.
  • the locker device 10 may acquire information from a terminal owned by the delivery company using, for example, an NFC, a one-dimensional or two-dimensional code, or may send the information directly to the server device 20 via a network. good.
  • the locker device 10 is provided with the collation unit 16a, but the server device 20 may be provided with the collation unit.
  • the server device 20 receives the payment completion notification and sends the unlocking information generated by the unlocking information generation unit 23b to the communication terminal device 30.
  • the presenting unit 35b of the communication terminal device 30 presents the unlocking information received from the server device 20 to the locker device 10
  • the locker device 10 presents the presented unlocking information and the storage unit identification information to the server. It is transmitted to the device 20.
  • the collating unit provided in the server device 20 collates the unlocking information associated with the storage unit identification information, and if they match, sends an unlocking permission notification to the locker device 10.
  • the locker device 10 that has received the unlock permission notification unlocks the corresponding storage unit 17, so that the purchaser can receive the goods.
  • the present invention can be applied to a delivery storage system for receiving delivered goods.
  • Delivery storage system 10 Locker device 11 Display unit 12 Operation unit 13 Acquisition unit 14 Communication unit 15 Storage unit 16 Control unit 16a Collation unit 16b Locking control unit 17 Storage unit 17L Locking mechanism 20 Server device 21 Communication unit 22 Storage unit 23 Control unit 23a Management unit 23b Unlocking information generation unit 30 Communication terminal device 31 Display unit 32 Operation unit 33 Communication unit 34 Storage unit 35 Control unit 35a Payment processing unit 35b Presentation unit

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Abstract

This storage system comprises: a management unit that manages item information about an item stored in a lockable storage unit and money amount information indicating the payment amount of money for the item, in association with each other; a communication unit that transmits the item information and the money amount information to an external payment processing device (communication terminal device) when the storage unit storing the item therein is locked, and that receives payment completion information indicating that the payment of the payment amount of money has been completed at the payment processing device (communication terminal device); and a locking control unit that locks the storage unit when the item is stored in the storage unit, and that unlocks the storage unit storing the item therein when a payment completion notification is received by the communication unit.

Description

収納システムStorage system
　本発明は、配達された物品の受け取りを行う収納システムに関する。 The present invention relates to a storage system for receiving delivered articles.
　従来、自宅等に物品を配達する場合には、受取を行う受取人が在宅している必要があった。受取人が不在であると、配達先まで物品を持っていったとしても配達が完了できず、再度の配達を行う事態となるので、受取人にも配達を行う業者にも大きな負担となる。 Conventionally, when delivering goods to home, etc., the recipient who receives the goods had to be at home. If the recipient is absent, even if the goods are brought to the delivery destination, the delivery cannot be completed and the delivery will be repeated, which is a heavy burden on both the recipient and the delivery company.
　そこで、配達時間の指定や、コンビニエンスストアでの受取、宅配ボックスなどが利用されている。例えば、特許文献１が開示する宅配ボックスは、来訪者に対して自動応答し、来訪者の音声から特定の単語を識別したならば、来訪者の応対種別を「宅配」と判定し、物品の入庫を案内するための音声メッセージを通知する技術を開示している。 Therefore, designation of delivery time, receipt at convenience stores, delivery boxes, etc. are used. For example, the delivery box disclosed in Patent Document 1 automatically responds to a visitor, and if a specific word is identified from the voice of the visitor, the response type of the visitor is determined to be "delivery", and the article is delivered. It discloses a technology to notify a voice message to guide the receipt.
特開２０１３－１２６４９８号公報Japanese Unexamined Patent Publication No. 2013-126498
　しかしながら、特許文献１に開示された宅配ボックスは、物品を受け取る際に料金（物品の購入代金や配達料金等）を支払う着払いには対応が困難である。 However, the parcel delivery box disclosed in Patent Document 1 is difficult to handle payment on delivery, which pays a fee (purchase price, delivery fee, etc.) when receiving the goods.
　本開示は、決済手段を持たない宅配ボックスや荷物受け取り用ロッカー等を配達先として利用する場合でも、物品を着払いで受け取ることができる配達収納システムを提供することを目的とする。 The purpose of this disclosure is to provide a delivery storage system that allows goods to be received by cash on delivery even when a delivery box or a locker for receiving luggage that does not have a payment means is used as a delivery destination.
　本開示の収納システムは、施錠可能な収納部に収納された物品に関する物品情報および当該物品に関する決済金額を示す金額情報を互いに関連付けて管理する管理部と、前記物品が収納された前記収納部が施錠された場合に外部の決済処理装置に対して前記物品情報および前記金額情報を送信するとともに、前記決済処理装置において前記決済金額の決済が完了したことを示す決済完了情報を受信する通信部と、前記物品が前記収納部に収納された場合に前記収納部を施錠するとともに、前記決済完了通知が前記通信部によって受信された場合に前記物品が収納された前記収納部を解錠する施錠制御部と、を備える。 In the storage system of the present disclosure, a management unit that manages article information about an article stored in a lockable storage unit and amount information indicating a payment amount related to the article in association with each other, and the storage unit in which the article is stored are provided. With a communication unit that transmits the goods information and the amount information to an external payment processing device when locked, and receives payment completion information indicating that the payment of the payment amount has been completed in the payment processing device. Lock control that locks the storage unit when the article is stored in the storage unit and unlocks the storage unit in which the article is stored when the payment completion notification is received by the communication unit. It has a department.
　本開示の収納システムは、施錠可能な収納部を有する収納装置と、前記収納部に収納された物品に関する決済金額の決済を行う決済処理装置と、を備え、前記収納装置は、前記物品が前記収納部に収納された場合に前記収納部を施錠し、前記収納部に収納された前記物品に関する物品情報および当該物品に関する決済金額を示す金額情報を前記決済処理装置に対して送信し、前記決済金額の決済が完了したことを示す決済完了情報を当該決済処理装置から受信した場合に、前記物品が収納された前記収納部を解錠する。 The storage system of the present disclosure includes a storage device having a lockable storage unit and a payment processing device for settling a payment amount related to the article stored in the storage unit, and the storage device includes the article. When the storage unit is stored in the storage unit, the storage unit is locked, and the goods information regarding the goods stored in the storage unit and the amount information indicating the payment amount regarding the goods are transmitted to the payment processing device, and the payment is made. When the payment completion information indicating that the payment of the amount of money has been completed is received from the payment processing device, the storage unit in which the goods are stored is unlocked.
　本発明によれば、決済手段を持たない宅配ボックスや荷物受け取り用ロッカー等を配達先として利用する場合でも、物品を着払いで受け取ることができる。 According to the present invention, even when a delivery box having no payment means, a locker for receiving luggage, or the like is used as a delivery destination, the goods can be received by payment.
本開示の実施の形態に係る配達収納システムの構成の一例を示す図The figure which shows an example of the structure of the delivery storage system which concerns on embodiment of this disclosure. ロッカー装置の構成例を示すブロック図Block diagram showing a configuration example of a rocker device サーバ装置の構成例を示すブロック図Block diagram showing a configuration example of a server device 通信端末装置の構成例を示すブロック図Block diagram showing a configuration example of a communication terminal device 本開示の実施の形態における、配達収納システムの動作例を示すシーケンス図A sequence diagram showing an operation example of the delivery storage system according to the embodiment of the present disclosure. 変形例１に係る配達収納システムの動作例を示すシーケンス図A sequence diagram showing an operation example of the delivery storage system according to the first modification.
　以下、本開示の各実施の形態について図面を参照して詳細に説明する。ただし、必要以上に詳細な説明、例えば、既によく知られた事項の詳細説明や実質的に同一の構成に対する重複説明等は省略する場合がある。また、以下の説明および参照される図面は、当業者が本発明を理解するために提供されるものであって、本開示の請求の範囲を限定するためのものではない。 Hereinafter, each embodiment of the present disclosure will be described in detail with reference to the drawings. However, more detailed explanations than necessary, such as detailed explanations of already well-known matters and duplicate explanations for substantially the same configuration, may be omitted. In addition, the following description and referenced drawings are provided for those skilled in the art to understand the present invention and are not intended to limit the scope of the claims of the present disclosure.
　（配達収納システム１の構成）
　図１は、本開示の実施の形態に係る配達収納システム１の構成の一例を示す図である。配達収納システム１は、本開示の収納システムの一例である。図１に示すように、配達収納システム１は、ロッカー装置１０と、サーバ装置２０と、通信端末装置３０と、を備える。ロッカー装置１０と、サーバ装置２０と、通信端末装置３０とは、ネットワーク４０を介して互いに通信可能に接続されている。ロッカー装置１０は、本開示の収納装置の一例である。通信端末装置３０は、本開示の決済処理装置の一例である。 (Configuration of delivery storage system 1)
FIG. 1 is a diagram showing an example of the configuration of the delivery storage system 1 according to the embodiment of the present disclosure. The delivery storage system 1 is an example of the storage system of the present disclosure. As shown in FIG. 1, the delivery storage system 1 includes a locker device 10, a server device 20, and a communication terminal device 30. The locker device 10, the server device 20, and the communication terminal device 30 are connected to each other so as to be able to communicate with each other via the network 40. The locker device 10 is an example of the storage device of the present disclosure. The communication terminal device 30 is an example of the payment processing device of the present disclosure.
　なお、図１には、配達収納システム１がロッカー装置１０、サーバ装置２０、および通信端末装置３０を１台ずつ含む場合について示されているが、本開示の配達収納システムには、ロッカー装置、サーバ装置、および通信端末装置がそれぞれ複数台ずつ含まれていてもよい。 Note that FIG. 1 shows a case where the delivery storage system 1 includes a locker device 10, a server device 20, and a communication terminal device 30 one by one. However, the delivery storage system of the present disclosure includes a locker device. A plurality of server devices and a plurality of communication terminal devices may be included.
　ロッカー装置１０は、物品を収納する収納部、所謂ロッカーを有している。ロッカー装置１０が有する収納部は複数であることが好ましい。収納部は、個別に施錠可能である。ロッカー装置１０は、駅、役所、ショッピングセンターやスーパーマーケット等の公共施設に設置されることが好ましい。 The locker device 10 has a storage unit for storing articles, a so-called locker. It is preferable that the locker device 10 has a plurality of storage portions. The storage unit can be locked individually. The locker device 10 is preferably installed in a public facility such as a station, a government office, a shopping center or a supermarket.
　本実施の形態に係る配達収納システム１において、ロッカー装置１０は、物品の配達先として用いられるロッカー装置であることが想定されている。さらに、ロッカー装置１０は、所定の料金を支払って物品の預け入れと取り出しとを行う物品一時預かり機能を有していてもよい。 In the delivery storage system 1 according to the present embodiment, it is assumed that the locker device 10 is a locker device used as a delivery destination of goods. Further, the locker device 10 may have an article temporary storage function for depositing and taking out articles for a predetermined fee.
　配達収納システム１の購入者は、例えばオンラインショップや通信販売等で物品を購入した者である。購入者は、購入した物品の配達先を、自らが利用しやすい場所に設置されているロッカー装置１０に指定することができる。 The purchaser of the delivery storage system 1 is, for example, a person who has purchased an item at an online shop or mail order. The purchaser can specify the delivery destination of the purchased goods to the locker device 10 installed in a place that is easy for him / her to use.
　また、購入者は、物品の代金、またはロッカー装置１０までの物品の配送料の少なくともいずれかを含む金額の決済を、物品の受取時に行うことができる。ただし、本実施の形態に係る配達収納システム１において、ロッカー装置１０は決済を行うための手段を有していない。このため、購入者は、他の方法を用いて決済を行う。本実施の形態に係る配達収納システム１において、購入者が決済を行う方法の詳細については、後述する。以下の説明において、物品の代金、またはロッカー装置１０までの物品の配送料の少なくともいずれかを含む、購入者が決済すべき金額を、決済金額と記載する。なお、決済金額には、ロッカー装置１０の利用料が含まれていてもよい。 Further, the purchaser can settle the amount including at least either the price of the goods or the delivery fee of the goods up to the locker device 10 at the time of receiving the goods. However, in the delivery storage system 1 according to the present embodiment, the locker device 10 does not have a means for making a payment. Therefore, the purchaser makes a payment by using another method. The details of the method by which the purchaser makes a payment in the delivery storage system 1 according to the present embodiment will be described later. In the following description, the amount to be settled by the purchaser, including at least one of the price of the goods and the delivery fee of the goods up to the locker device 10, is described as the settlement amount. The settlement amount may include the usage fee of the locker device 10.
　購入者は、例えば自らが有する通信端末装置３０を用いて配達先を指定する。通信端末装置３０は、例えば携帯電話、スマートフォン、タブレット端末、ＰＣ（パーソナルコンピュータ）等である。通信端末装置３０は、購入者が指定した配達先を示す情報を、ネットワーク４０を介してサーバ装置２０に送信する。 The purchaser specifies a delivery destination using, for example, his own communication terminal device 30. The communication terminal device 30 is, for example, a mobile phone, a smartphone, a tablet terminal, a PC (personal computer), or the like. The communication terminal device 30 transmits information indicating a delivery destination designated by the purchaser to the server device 20 via the network 40.
　サーバ装置２０は、配達収納システム１における各種情報を管理する。また、サーバ装置２０は、配達先を示す情報を、配達を実行する配達業者のシステムに対して通知する。これにより、配達業者は、オンラインショップや通信販売業者から配達を依頼された物品を配達すべきロッカー装置１０に関する情報を取得することができる。 The server device 20 manages various information in the delivery storage system 1. Further, the server device 20 notifies the system of the delivery company that executes the delivery of the information indicating the delivery destination. As a result, the delivery company can acquire information about the locker device 10 for delivering the goods requested to be delivered by the online shop or the mail-order company.
　配達業者が物品をロッカー装置１０に収納すると、配達が完了したことを示す配達完了通知がサーバ装置２０から通信端末装置３０に送信される。これにより、購入者は通信端末装置３０を介して、物品が配達されたロッカー装置１０および収納部の場所を知ることができる。なお、配達完了通知には、決済金額を購入者に伝えるため、決済金額を示す情報が含まれている。 When the delivery company stores the goods in the locker device 10, a delivery completion notification indicating that the delivery is completed is transmitted from the server device 20 to the communication terminal device 30. Thereby, the purchaser can know the location of the locker device 10 and the storage unit to which the article is delivered via the communication terminal device 30. The delivery completion notification includes information indicating the payment amount in order to inform the purchaser of the payment amount.
　購入者は、後述する方法で決済金額の支払いを行う。購入者が決済金額の支払いを完了させると、サーバ装置２０は支払完了通知を取得する。サーバ装置２０は、支払完了通知に応じて、ロッカー装置１０の物品が収納されたロッカーを開くための解錠情報を購入者の通信端末装置３０に送信する。 The purchaser pays the payment amount by the method described later. When the purchaser completes the payment of the payment amount, the server device 20 acquires the payment completion notification. The server device 20 transmits unlocking information for opening the locker in which the article of the locker device 10 is stored to the communication terminal device 30 of the purchaser in response to the payment completion notification.
　購入者が配達先のロッカー装置１０に解錠情報を読み取らせると、ロッカー装置１０は、対応する収納部を解錠する。これにより、購入者は、物品を着払いで購入し、受け取ることができる。 When the purchaser causes the locker device 10 at the delivery destination to read the unlocking information, the locker device 10 unlocks the corresponding storage unit. As a result, the purchaser can purchase and receive the goods by payment.
　以下では、配達収納システム１の各構成について詳細に説明する。 Below, each configuration of the delivery storage system 1 will be described in detail.
　（ロッカー装置１０）
　図２は、ロッカー装置１０の構成例を示すブロック図である。図２に示すように、ロッカー装置１０は、表示部１１と、操作部１２と、取得部１３と、通信部１４と、記憶部１５と、制御部１６と、を有する。また、ロッカー装置１０は、少なくとも１つの収納部１７を有する。図２に示す例では、収納部１７は複数である。収納部１７は、それぞれ施錠機構１７Ｌを有する。施錠機構１７Ｌは、収納部１７を施錠した状態とすることができる機構である。施錠機構１７Ｌによる収納部１７の施錠は、制御部１６によって制御される。 (Locker device 10)
FIG. 2 is a block diagram showing a configuration example of the locker device 10. As shown in FIG. 2, the locker device 10 includes a display unit 11, an operation unit 12, an acquisition unit 13, a communication unit 14, a storage unit 15, and a control unit 16. Further, the locker device 10 has at least one storage unit 17. In the example shown in FIG. 2, there are a plurality of storage units 17. Each of the storage portions 17 has a locking mechanism 17L. The locking mechanism 17L is a mechanism that can lock the storage portion 17. Locking of the storage unit 17 by the locking mechanism 17L is controlled by the control unit 16.
　表示部１１は、液晶ディスプレイまたは有機ＥＬ（Electro Lumineｋcence）ディスプレイ等の表示デバイスである。表示部１１は、購入者または配達業者等に対して各種情報を表示する。 The display unit 11 is a display device such as a liquid crystal display or an organic EL (Electro Lumineccence) display. The display unit 11 displays various information to the purchaser, the delivery company, and the like.
　操作部１２は、ボタン、キー、トラックボール、タッチパネル等の操作デバイスである。操作部１２は、購入者または配達業者等による各種操作を受け付ける。なお、操作部１２がタッチパネルである場合、操作部１２は表示部１１と一体に設けられていてもよい。特に操作部１２は、配送業者が物品を収納部１７に収納するとき、配送業者による、物品に関する物品情報、および、物品の決済金額を示す金額情報の入力操作を受け付ける。物品情報には、例えば物品を識別するための情報（識別番号等）、または物品の商品名等の情報が含まれる。 The operation unit 12 is an operation device such as a button, a key, a trackball, and a touch panel. The operation unit 12 receives various operations by the purchaser, the delivery company, or the like. When the operation unit 12 is a touch panel, the operation unit 12 may be provided integrally with the display unit 11. In particular, when the delivery company stores the goods in the storage unit 17, the operation unit 12 receives an operation of inputting the goods information about the goods and the amount information indicating the settlement amount of the goods by the delivery company. The article information includes, for example, information for identifying an article (identification number or the like) or information such as a product name of an article.
　取得部１３は、購入者が購入した物品が収納された収納部１７を解錠するための解錠情報を、購入者が有する通信端末装置３０から取得する読取デバイスである。取得部１３の例としては、１次元コード（バーコード）または２次元コード（ＱＲコード（登録商標）等）に対応したコードリーダ、近距離無線通信（ＮＦＣ：Near Field Communication）等が挙げられる。 The acquisition unit 13 is a reading device that acquires unlocking information for unlocking the storage unit 17 in which the goods purchased by the purchaser are stored from the communication terminal device 30 owned by the purchaser. Examples of the acquisition unit 13 include a code reader corresponding to a one-dimensional code (bar code) or a two-dimensional code (QR code (registered trademark), etc.), short-range wireless communication (NFC: Near Field Communication), and the like.
　通信部１４は、ネットワーク４０を経由してサーバ装置２０等と通信するためのインタフェース部である。 The communication unit 14 is an interface unit for communicating with the server device 20 and the like via the network 40.
　記憶部１５は、ハードディスク、不揮発性メモリ等の記憶デバイスである。記憶部１５は、ロッカー装置１０において用いられる各種情報を記憶する。特に、記憶部１５は、収納部１７毎の施錠状態を示す施錠状態情報を記憶する。 The storage unit 15 is a storage device such as a hard disk or a non-volatile memory. The storage unit 15 stores various information used in the locker device 10. In particular, the storage unit 15 stores the locked state information indicating the locked state of each storage unit 17.
　制御部１６は、ロッカー装置１０の全体の動作を制御する制御部である。制御部１６は、照合部１６ａおよび施錠制御部１６ｂを有する。制御部１６は、記憶部１５等に記憶されたプログラムをＣＰＵ（Central Processing Unit）に読み出して実行することにより、ロッカー装置１０の全体の動作を制御する。 The control unit 16 is a control unit that controls the overall operation of the locker device 10. The control unit 16 has a collating unit 16a and a locking control unit 16b. The control unit 16 controls the overall operation of the locker device 10 by reading the program stored in the storage unit 15 or the like into a CPU (Central Processing Unit) and executing the program.
　照合部１６ａは、取得部１３を介して取得された解錠情報と、照合用の解錠情報とを照合する。照合用の解錠情報は、例えば、通信部１４を介して、後述のサーバ装置２０から受信される。以下の説明において、便宜上、通信端末装置３０から取得部１３を介して取得された解錠情報を第１解錠情報、照合用の解錠情報を第２解錠情報と記載する。第１解錠情報と第２解錠情報とは、入手元が異なるものの、同一の情報である。 The collation unit 16a collates the unlocking information acquired through the acquisition unit 13 with the unlocking information for collation. The unlocking information for collation is received from the server device 20 described later via, for example, the communication unit 14. In the following description, for convenience, the unlocking information acquired from the communication terminal device 30 via the acquisition unit 13 will be referred to as the first unlocking information, and the unlocking information for collation will be referred to as the second unlocking information. The first unlocking information and the second unlocking information are the same information, although they are obtained from different sources.
　施錠制御部１６ｂは、収納部１７の施錠機構１７Ｌの施錠状態を制御する。具体的には、施錠制御部１６ｂは、配達業者が物品を収納部１７に収納した場合に、当該収納部１７の施錠機構１７Ｌに対して施錠指示を出し、施錠させる。また、施錠制御部１６ｂは、照合部１６ａにおける照合の結果、取得部１３から取得した解錠情報と、照合用の照合情報とが一致した場合に、施錠されている収納部１７の施錠機構１７Ｌに解錠指示を出し、解錠させる。 The locking control unit 16b controls the locked state of the locking mechanism 17L of the storage unit 17. Specifically, when the delivery company stores the article in the storage unit 17, the lock control unit 16b issues a lock instruction to the lock mechanism 17L of the storage unit 17 to lock the article. Further, the lock control unit 16b has a locking mechanism 17L of the storage unit 17 that is locked when the unlocking information acquired from the acquisition unit 13 and the collation information for collation match as a result of the collation in the collation unit 16a. Is instructed to unlock the lock.
　また、施錠制御部１６ｂは、収納部１７を施錠した場合、施錠した収納部１７を識別するための収納部識別情報を生成する。収納部識別情報は、例えば、収納部１７毎に割り振られた番号等、購入者が物品が収納された収納部１７を識別するための情報である。収納部識別情報には、物品が収納された収納部１７を有するロッカー装置１０の位置を示す情報（地図情報等）が含まれていてもよい。 Further, when the storage unit 17 is locked, the lock control unit 16b generates storage unit identification information for identifying the locked storage unit 17. The storage unit identification information is information for the purchaser to identify the storage unit 17 in which the article is stored, such as a number assigned to each storage unit 17. The storage unit identification information may include information (map information, etc.) indicating the position of the locker device 10 having the storage unit 17 in which the article is stored.
　収納部識別情報は、配送業者が操作部１２を介して入力した商品情報および金額情報と関連付けられた状態で、通信部１４によりサーバ装置２０に送信される。 The storage unit identification information is transmitted to the server device 20 by the communication unit 14 in a state associated with the product information and the amount information input by the delivery company via the operation unit 12.
　（サーバ装置２０）
　図３は、サーバ装置２０の構成例を示すブロック図である。図３に示すように、サーバ装置２０は、通信部２１と、記憶部２２と、制御部２３と、を有する。 (Server device 20)
FIG. 3 is a block diagram showing a configuration example of the server device 20. As shown in FIG. 3, the server device 20 includes a communication unit 21, a storage unit 22, and a control unit 23.
　通信部２１は、ネットワーク４０を経由してロッカー装置１０および通信端末装置３０等と通信するためのインタフェース部である。 The communication unit 21 is an interface unit for communicating with the locker device 10, the communication terminal device 30, and the like via the network 40.
　記憶部２２は、ハードディスク、不揮発性メモリ等の記憶デバイスである。記憶部２２は、サーバ装置２０において用いられる各種情報を記憶する。 The storage unit 22 is a storage device such as a hard disk or a non-volatile memory. The storage unit 22 stores various information used in the server device 20.
　制御部２３は、サーバ装置２０の全体の動作を制御する制御部である。制御部２３は、管理部２３ａおよび解錠情報生成部２３ｂと、を有する。制御部２３は、記憶部２２等に記憶されたプログラムをＣＰＵに読み出して実行することにより、サーバ装置２０の全体の動作を制御する。 The control unit 23 is a control unit that controls the overall operation of the server device 20. The control unit 23 includes a management unit 23a and an unlocking information generation unit 23b. The control unit 23 controls the overall operation of the server device 20 by reading the program stored in the storage unit 22 or the like into the CPU and executing the program.
　管理部２３ａは、通信部２１を介してロッカー装置１０から受信した商品情報、金額情報、および収納部識別情報を、互いに関連付けられた状態で記憶部２２に記憶させて管理する。なお、商品情報、金額情報、および収納部識別情報は、通信部２１を介して、通信端末装置３０へ送信される。 The management unit 23a stores and manages the product information, the amount information, and the storage unit identification information received from the locker device 10 via the communication unit 21 in the storage unit 22 in a state of being associated with each other. The product information, the amount information, and the storage unit identification information are transmitted to the communication terminal device 30 via the communication unit 21.
　解錠情報生成部２３ｂは、通信端末装置３０から決済が完了したことを示す決済完了通知を受信した場合に、物品が収納され施錠されている収納部１７を解錠するための解錠情報を生成する。解錠情報は、通信部２１によりロッカー装置１０および通信端末装置３０へ送信される。通信端末装置３０へ送信された解錠情報は、上述した第１解錠情報である。ロッカー装置１０へ送信された解錠情報は、上述した第２解錠情報である。 When the unlocking information generation unit 23b receives the payment completion notification indicating that the payment has been completed from the communication terminal device 30, the unlocking information generation unit 23b provides unlocking information for unlocking the storage unit 17 in which the article is stored and locked. Generate. The unlocking information is transmitted by the communication unit 21 to the locker device 10 and the communication terminal device 30. The unlocking information transmitted to the communication terminal device 30 is the above-mentioned first unlocking information. The unlocking information transmitted to the locker device 10 is the above-mentioned second unlocking information.
　（通信端末装置３０）
　図４は、通信端末装置３０の構成例を示すブロック図である。図４に示すように、通信端末装置３０は、表示部３１と、操作部３２と、通信部３３と、記憶部３４と、制御部３５と、を有する。 (Communication terminal device 30)
FIG. 4 is a block diagram showing a configuration example of the communication terminal device 30. As shown in FIG. 4, the communication terminal device 30 has a display unit 31, an operation unit 32, a communication unit 33, a storage unit 34, and a control unit 35.
　表示部３１は、液晶ディスプレイまたは有機ＥＬ（Electro Luminescence）ディスプレイ等の表示デバイスである。表示部３１は、購入者に対して各種情報を表示する。特に表示部３１は、サーバ装置２０から受信された決済通知に基づいて、決済処理の実行を購入者に対して促す旨の表示を行う。なお、当該表示には、例えば物品の商品名や、決済すべき金額等の情報が含まれる。 The display unit 31 is a display device such as a liquid crystal display or an organic EL (Electro Luminescence) display. The display unit 31 displays various information to the purchaser. In particular, the display unit 31 displays to prompt the purchaser to execute the payment process based on the payment notification received from the server device 20. The display includes, for example, information such as the product name of the goods and the amount to be settled.
　操作部３２は、ボタン、キー、トラックボール、タッチパネル等の操作デバイスである。操作部３２は、購入者による各種操作を受け付ける。なお、操作部３２がタッチパネルである場合、操作部１２は表示部１１と一体に設けられていてもよい。特に操作部３２は、決済を促す旨の表示を参照した購入者が、決済処理を実行する際の操作を受け付ける。 The operation unit 32 is an operation device such as a button, a key, a trackball, and a touch panel. The operation unit 32 receives various operations by the purchaser. When the operation unit 32 is a touch panel, the operation unit 12 may be provided integrally with the display unit 11. In particular, the operation unit 32 accepts an operation when the purchaser who has referred to the display prompting the payment executes the payment process.
　通信部３３は、ネットワーク４０を経由してサーバ装置２０と通信するためのインタフェース部である。 The communication unit 33 is an interface unit for communicating with the server device 20 via the network 40.
　記憶部３４は、ハードディスク、不揮発性メモリ等の記憶デバイスである。記憶部３４は、通信端末装置３０において用いられる各種情報を記憶する。 The storage unit 34 is a storage device such as a hard disk or a non-volatile memory. The storage unit 34 stores various information used in the communication terminal device 30.
　制御部３５は、通信端末装置３０の全体の動作を制御する制御部である。制御部３５は、決済処理部３５ａと、提示部３５ｂと、を有する。制御部３５は、記憶部３４等に記憶されたプログラムをＣＰＵに読み出して実行することにより、通信端末装置３０の全体の動作を制御する。 The control unit 35 is a control unit that controls the overall operation of the communication terminal device 30. The control unit 35 has a settlement processing unit 35a and a presentation unit 35b. The control unit 35 controls the overall operation of the communication terminal device 30 by reading the program stored in the storage unit 34 or the like into the CPU and executing the program.
　決済処理部３５ａは、サーバ装置２０から受信した金額情報に基づいて、決済処理を行う。決済処理部３５ａは、オンラインで決済が完結する任意の決済方法を用いて、決済処理を行う。オンラインで決済が完結する決済方法としては、購入者が有する電子マネー、プリペイドカード、または外部の決済サービスにあらかじめ登録された残高を用いて決済を行う方法、または通信端末装置３０にあらかじめ登録された購入者のデビットカードやクレジットカード等により、購入者の支払口座の残高を用いて決済を行う方法等が挙げられる。決済処理部３５ａにおける決済処理が完了すると、通信部３３により、決済完了通知がサーバ装置２０に送信される。 The payment processing unit 35a performs payment processing based on the amount information received from the server device 20. The payment processing unit 35a performs payment processing using an arbitrary payment method in which payment is completed online. As a payment method for completing the payment online, a method of making a payment using the electronic money owned by the purchaser, a prepaid card, a balance registered in advance in an external payment service, or a method registered in advance in the communication terminal device 30. Examples include a method of making a payment using the balance of the purchaser's payment account using the purchaser's debit card, credit card, or the like. When the payment process in the payment processing unit 35a is completed, the communication unit 33 transmits a payment completion notification to the server device 20.
　提示部３５ｂは、サーバ装置２０から受信した解錠情報（第２解錠情報）を、ロッカー装置１０に対して提示する。提示の方法としては、１次元コードまたは２次元コードを表示部３１に表示させる方法、または、近距離無線通信を用いて送信する方法等が採用される。 The presentation unit 35b presents the unlocking information (second unlocking information) received from the server device 20 to the locker device 10. As a presentation method, a method of displaying a one-dimensional code or a two-dimensional code on the display unit 31, a method of transmitting using short-range wireless communication, or the like is adopted.
　（配達収納システム１の動作例）
　以下では、配達収納システム１の動作例について説明する。図５は、本実施の形態における、配達収納システム１の動作例を示すシーケンス図である。 (Operation example of delivery storage system 1)
Hereinafter, an operation example of the delivery storage system 1 will be described. FIG. 5 is a sequence diagram showing an operation example of the delivery storage system 1 in the present embodiment.
　ステップＳ１において、ロッカー装置１０は、収納部１７への物品の配達が完了したことを検知する。なお、本実施の形態において、ステップＳ１の時点では、当該物品の代金、またはロッカー装置１０までの物品の配送料の少なくともいずれかを含む決済が完了していないことが想定されている。 In step S1, the locker device 10 detects that the delivery of the article to the storage unit 17 is completed. In the present embodiment, it is assumed that at the time of step S1, the settlement including at least one of the price of the article and the delivery fee of the article up to the locker device 10 has not been completed.
　具体的には、ロッカー装置１０に物品の配達する際、配達業者は、空いている収納部１７に物品を収納するとともに、操作部１２を介して、当該物品に関する物品情報と、当該物品の決済金額を示す金額情報を入力する。そして、配達業者は、収納部１７の扉を閉め、かつ操作部１２に対する入力操作を行う。ロッカー装置１０は、収納部１７の扉が閉められ、かつ、操作部１２に対する入力操作が完了した場合に、配達業者による物品の配達が完了したと判断する。 Specifically, when delivering an article to the locker device 10, the delivery company stores the article in the vacant storage unit 17, and also sets the article information about the article and the settlement of the article through the operation unit 12. Enter the amount information indicating the amount. Then, the delivery company closes the door of the storage unit 17 and performs an input operation to the operation unit 12. The locker device 10 determines that the delivery of the article by the delivery company is completed when the door of the storage unit 17 is closed and the input operation to the operation unit 12 is completed.
　ステップＳ２において、ロッカー装置１０は、通信部１４を介して、サーバ装置２０に対して配達完了通知を送信する。この配達完了通知には、物品が収納された収納部１７を識別するための収納部識別情報、物品情報、および金額情報が、互いに関連付けられた状態で含まれる。なお、サーバー装置２０の記憶部２２に、あらかじめ物品情報とそれに関連する金額情報が関連付けて記憶されている場合は、配達完了通知として物品が収納された収納部１７を識別するための収納部識別情報と物品情報がサーバ装置２０に送信されるようにしてもよい。 In step S2, the locker device 10 transmits a delivery completion notification to the server device 20 via the communication unit 14. The delivery completion notification includes the storage unit identification information for identifying the storage unit 17 in which the article is stored, the article information, and the amount information in a state of being associated with each other. If the storage unit 22 of the server device 20 stores the article information and the amount information related thereto in association with each other in advance, the storage unit identification for identifying the storage unit 17 in which the article is stored as a delivery completion notification. Information and article information may be transmitted to the server device 20.
　ステップＳ３において、サーバ装置２０の管理部２３ａは、配達完了通知に含まれる収納部識別情報、物品情報、および金額情報を、互いに関連付けられた状態で記憶部２２に記憶させ、管理する。 In step S3, the management unit 23a of the server device 20 stores and manages the storage unit identification information, the article information, and the amount information included in the delivery completion notification in the storage unit 22 in a state of being associated with each other.
　また、ステップＳ４において、サーバ装置２０は、通信部２１を介して、購入者の通信端末装置３０に対して、決済金額の決済を求める決済通知を送信する。決済通知には、物品情報および金額情報が含まれる。決済通知には、物品情報および金額情報に加えて、物品が収納された収納部１７を識別するための収納部識別情報が含まれていてもよい。 Further, in step S4, the server device 20 transmits a payment notification requesting payment of the payment amount to the communication terminal device 30 of the purchaser via the communication unit 21. The payment notice includes goods information and amount information. In addition to the goods information and the amount information, the payment notification may include storage unit identification information for identifying the storage unit 17 in which the goods are stored.
　ステップＳ５において、通信端末装置３０の決済処理部３５ａは、決済通知に含まれる物品情報及び金額情報を参照した購入者の操作に基づいて、決済処理を実行する。 In step S5, the payment processing unit 35a of the communication terminal device 30 executes the payment processing based on the operation of the purchaser referring to the goods information and the amount information included in the payment notification.
　具体例を挙げて説明する。まず、購入者は、通信端末装置３０にあらかじめ搭載されている、決済処理を行うためのアプリケーションソフトウェア（以下、決済アプリと記載する）を起動する。決済通知の中に、決済アプリを起動するためのリンクが含まれていてもよい。決済アプリは、起動時に、決済通知に含まれる物品情報及び金額情報を自動的に読み込み、物品情報が示す商品名と、金額情報が示す金額とを表示部３１に表示させる。なお、購入者が決済通知に基づく表示を参照して、決済アプリに商品情報及び金額情報を手動で入力するようにしてもよい。 I will explain with a concrete example. First, the purchaser activates application software (hereinafter referred to as a payment application) for performing payment processing, which is installed in the communication terminal device 30 in advance. The payment notification may include a link to launch the payment application. When the payment application is started, the goods information and the amount information included in the payment notification are automatically read, and the product name indicated by the goods information and the amount indicated by the amount information are displayed on the display unit 31. The purchaser may manually input the product information and the amount information into the payment application by referring to the display based on the payment notification.
　決済アプリは、商品名および金額の表示とともに、決済方法の選択肢を表示部３１に表示させる。選択肢の例としては、クレジットカード決済、デビットカード決済、プリペイドカード決済、電子マネー決済等が挙げられる。 The payment application displays the product name and amount, as well as the payment method options on the display unit 31. Examples of options include credit card payment, debit card payment, prepaid card payment, electronic money payment, and the like.
　購入者が決済方法を選択すると、決済アプリは、選択された決済方法に対応する入力画面を表示部３１に表示させる。例えば、クレジットカード決済が選択された場合、クレジットカード番号等を入力する画面が表示される。デビットカード決済、プリペイドカード決済、または電子マネー決済が選択された場合、選択された決済方法に対応するＩＤ番号等を入力する画面が表示される。なお、決済アプリと、各種決済方法に対応したアプリケーションとがあらかじめ連携している場合、決済アプリは、クレジットカード番号やＩＤ番号等を連携したアプリケーションから自動的に取得するようにしてもよい。 When the purchaser selects a payment method, the payment application displays an input screen corresponding to the selected payment method on the display unit 31. For example, when credit card payment is selected, a screen for entering a credit card number or the like is displayed. When debit card payment, prepaid card payment, or electronic money payment is selected, a screen for inputting an ID number or the like corresponding to the selected payment method is displayed. When the payment application and the application corresponding to various payment methods are linked in advance, the payment application may automatically acquire the credit card number, the ID number, and the like from the linked application.
　クレジットカード番号やＩＤ番号を購入者または連係したアプリケーションから取得した場合、決済アプリは、図１に図示しない決済サーバ等と通信を行い、決済処理を完了させる。 When the credit card number or ID number is acquired from the purchaser or the linked application, the payment application communicates with a payment server or the like (not shown in FIG. 1) to complete the payment process.
　図５の説明に戻る。決済処理が完了したのち、ステップＳ６において、通信端末装置３０は、通信部３３を介して、サーバ装置２０に対して決済完了通知を送信する。決済完了通知には、例えば決済処理の完了時に通信端末装置３０が決済サーバから取得した、決済処理の完了を証明する決済完了情報、および、物品情報が含まれている。なお、決済完了情報は、通信端末装置３０からではなく、例えば上述した決済サーバから、サーバ装置２０に対して送信されてもよい。 Return to the explanation in Fig. 5. After the payment process is completed, in step S6, the communication terminal device 30 transmits a payment completion notification to the server device 20 via the communication unit 33. The payment completion notification includes, for example, payment completion information certifying the completion of the payment process and goods information acquired from the payment server by the communication terminal device 30 when the payment process is completed. The payment completion information may be transmitted to the server device 20 not from the communication terminal device 30 but from, for example, the above-mentioned payment server.
　ステップＳ７において、サーバ装置２０の解錠情報生成部２３ｂは、物品が収納されている収納部１７を解錠するための解錠情報を生成する。 In step S7, the unlocking information generation unit 23b of the server device 20 generates unlocking information for unlocking the storage unit 17 in which the article is stored.
　ステップＳ８において、サーバ装置２０は、通信部２１を介して、ロッカー装置１０に対して、解錠情報、物品情報、および決済完了情報が互いに関連付けられた状態で含まれる解錠許可通知を送信する。また、ステップＳ９において、サーバ装置２０は、通信部２１を介して、通信端末装置３０に対して解錠情報を送信する。ステップＳ８とステップＳ９とは同時に行われてもよいし、いずれかが先に行われてもよい。ステップＳ８でロッカー装置１０に対して送信される解錠情報は、ロッカー装置１０における照合用の解錠情報、すなわち上述した第２解錠情報である。ステップＳ９で通信端末装置３０に対して送信される解錠情報は、通信端末装置３０がロッカー装置１０に提示するための解錠情報、すなわち上述した第１解錠情報である。 In step S8, the server device 20 transmits the unlocking permission notification to the locker device 10 via the communication unit 21 in a state in which the unlocking information, the article information, and the payment completion information are associated with each other. .. Further, in step S9, the server device 20 transmits unlocking information to the communication terminal device 30 via the communication unit 21. Step S8 and step S9 may be performed at the same time, or either of them may be performed first. The unlocking information transmitted to the locker device 10 in step S8 is the unlocking information for collation in the locker device 10, that is, the above-mentioned second unlocking information. The unlocking information transmitted to the communication terminal device 30 in step S9 is the unlocking information for the communication terminal device 30 to present to the locker device 10, that is, the above-mentioned first unlocking information.
　なお、ステップＳ４の決済通知に収納部識別情報が含まれていない場合、ステップＳ９において、サーバ装置２０は、通信端末装置３０に対して、解錠許可通知に収納部識別情報を含めて送信する。 If the payment notification in step S4 does not include the storage unit identification information, in step S9, the server device 20 transmits the communication terminal device 30 including the storage unit identification information in the unlocking permission notification. ..
　ステップＳ１０において、通信端末装置３０の提示部３５ｂは、ロッカー装置１０に対して、サーバ装置２０から受信した解錠情報を提示する。 In step S10, the presentation unit 35b of the communication terminal device 30 presents the unlocking information received from the server device 20 to the locker device 10.
　ステップＳ１１において、ロッカー装置１０の照合部１６ａは、ステップＳ１０で通信端末装置３０から取得した解錠情報（上述した第１解錠情報）と、ステップＳ８でサーバ装置２０から受信した第２解錠情報と、を照合する。 In step S11, the collating unit 16a of the locker device 10 receives the unlocking information (the above-mentioned first unlocking information) acquired from the communication terminal device 30 in step S10 and the second unlocking information received from the server device 20 in step S8. Match the information with.
　なお、ステップＳ１１において、照合部１６ａは、サーバ装置２０から第２解錠情報を受信していたとしても、当該第２解錠情報と関連付けられた決済完了情報を受信していない場合は、第１解錠情報と第２解錠情報との照合を行わない。これにより、決済金額の決済が完了していないにもかかわらず、購入者に物品を渡してしまう事態を回避することができる。 In step S11, even if the collation unit 16a has received the second unlock information from the server device 20, if the settlement completion information associated with the second unlock information has not been received, the second unlock information is not received. The 1st unlocking information and the 2nd unlocking information are not collated. As a result, it is possible to avoid a situation in which the goods are handed over to the purchaser even though the payment of the payment amount has not been completed.
　ステップＳ１１で第１解錠情報と第２解錠情報とが一致した場合、施錠制御部１６ｂは、収納部識別情報に基づいて、物品が収納されている収納部１７の施錠機構１７Ｌを解錠させる。これにより、購入者は、決済金額の決済を完了させている場合には、物品を収納部１７から取り出すことができるようになる。 When the first unlocking information and the second unlocking information match in step S11, the lock control unit 16b unlocks the locking mechanism 17L of the storage unit 17 in which the article is stored based on the storage unit identification information. Let me. As a result, the purchaser can take out the article from the storage unit 17 when the settlement of the settlement amount has been completed.
　以上説明したように、本実施の形態に係る配達収納システム１によれば、購入者は、決済手段を有していないロッカー装置１０を用いて、代金または配送料の少なくともいずれかの決済が必要な物品の受取を行うことができる。したがって、購入者の最寄りのロッカー装置が決済手段を有していない場合でも、購入者は気軽に着払いで物品を購入することができるようになる。その際、決済金額の決済方法として、オンラインで完結する方法を採用していることから、決済のために購入者に掛かる手間は少なくて済むため、利便性が高い。 As described above, according to the delivery storage system 1 according to the present embodiment, the purchaser needs to settle at least one of the price and the delivery fee by using the locker device 10 having no payment means. You can receive various goods. Therefore, even if the locker device closest to the purchaser does not have a payment means, the purchaser can easily purchase the goods by cash on delivery. At that time, since the method of completing the payment online is adopted as the payment method of the payment amount, the time and effort required for the purchaser to make the payment can be reduced, which is highly convenient.
　また、ロッカー装置１０を介して物品の受け取りを行うため、購入者は、自宅で物品を配達を待つ必要がない。さらに、配達業者との物理的接触を避けることもできるので、配達業者と直接対面することにより、購入者が防犯または感染症防止の観点での心理的不安を抱くことを回避できる。 Further, since the goods are received via the locker device 10, the purchaser does not have to wait for the goods to be delivered at home. Furthermore, since physical contact with the delivery company can be avoided, it is possible to prevent the purchaser from having psychological anxiety in terms of crime prevention or infectious disease prevention by directly facing the delivery company.
　従来、着払いで物品を購入する際に用いられる代引き（物品の配達時に配達業者に対して決済金額を支払う）では、配達業者の目前で現金を扱うことについて、購入者が防犯の観点での心理的不安を抱くことがある。しかしながら、実施の形態に係る配達収納システム１によれば、配達業者との物理的接触を避けることもできるため、配達業者の目前で現金を扱う事態を回避できる。 In cash on delivery (payment of payment amount to the delivery company at the time of delivery of the item), which is conventionally used when purchasing goods by cash on delivery, the purchaser feels about handling cash in front of the delivery company from the viewpoint of crime prevention. You may have anxiety. However, according to the delivery storage system 1 according to the embodiment, it is possible to avoid physical contact with the delivery company, so that it is possible to avoid the situation where cash is handled in front of the delivery company.
　＜変形例＞
　以下では、上述した実施の形態の変形例について説明する。 <Modification example>
Hereinafter, a modified example of the above-described embodiment will be described.
　（変形例１）
　上述した実施の形態では、購入者がオンラインで完結する方法で、現金を用いずに決済を行う場合について説明したが、本変形例１では、購入者が現金を用いた決済を行う場合について説明する。なお、本変形例１に係る配達収納システム１の構成は、上述した実施の形態に係る配達収納システム１の構成と同一である。 (Modification 1)
In the above-described embodiment, a case where the purchaser makes a payment without using cash by a method completed online has been described, but in the present modification 1, a case where the purchaser makes a payment using cash will be described. do. The configuration of the delivery storage system 1 according to the present modification 1 is the same as the configuration of the delivery storage system 1 according to the above-described embodiment.
　図６は、本変形例１に係る配達収納システム１の動作例を示すシーケンス図である。図６において、図５に示すシーケンス図と同一のステップでは、同一の処理が行われるものとする。図６に示す動作例では、通信端末装置３０が外部の決済受付装置と協働して決済処理を行っている点で、上述した実施の形態とは異なっている。以下では、本変形例１に係る配達収納システム１の動作例における、上述した実施の形態との相違点についてのみ詳細に説明する。 FIG. 6 is a sequence diagram showing an operation example of the delivery storage system 1 according to the present modification 1. In FIG. 6, it is assumed that the same processing is performed in the same steps as the sequence diagram shown in FIG. The operation example shown in FIG. 6 is different from the above-described embodiment in that the communication terminal device 30 performs payment processing in cooperation with an external payment reception device. In the following, only the differences from the above-described embodiment in the operation example of the delivery storage system 1 according to the present modification 1 will be described in detail.
　図６に示すように、ステップＳ４でサーバ装置２０から通信端末装置３０に対して決済通知が送信されると、ステップＳ２１において、通信端末装置３０は、外部の決済受付装置とともに決済処理を行う。決済受付装置とは、例えばスーパーマーケットやコンビニエンスストア等の店舗に設置されているキャッシュレジスター装置、または自動支払機等である。そして、決済処理が完了すると、ステップＳ２２において、決済受付装置は、サーバ装置２０に対して、決済完了通知を送信する。 As shown in FIG. 6, when the payment notification is transmitted from the server device 20 to the communication terminal device 30 in step S4, the communication terminal device 30 performs payment processing together with the external payment receiving device in step S21. The payment receiving device is, for example, a cash register device installed in a store such as a supermarket or a convenience store, an automatic payment machine, or the like. Then, when the payment process is completed, in step S22, the payment receiving device sends a payment completion notification to the server device 20.
　具体例を挙げて説明する。決済通知を受信した通信端末装置３０の決済処理部３５ａは、決済通知に含まれる物品情報および金額情報を、決済受付装置に提示する。提示の方法としては、物品情報および金額情報を含む１次元コードまたは２次元コードを表示部３１に表示させる方法、または近距離無線通信を用いて送信する方法等が挙げられる。 I will explain with a concrete example. The payment processing unit 35a of the communication terminal device 30 that has received the payment notification presents the goods information and the amount information included in the payment notification to the payment receiving device. Examples of the method of presentation include a method of displaying a one-dimensional code or a two-dimensional code including article information and amount information on the display unit 31, a method of transmitting using short-range wireless communication, and the like.
　物品情報および金額情報の提示を受けた決済受付装置は、金額情報に基づき、購入者に対して決済金額の決済を求める。購入者による決済金額の決済は、現金を用いた決済であってもよいし、クレジットカード、デビットカード、プリペイドカード、電子マネー等の現金を用いない決済であってもよい。 The payment receiving device that receives the presentation of the goods information and the amount information requests the purchaser to settle the payment amount based on the amount information. The settlement amount of the purchaser may be settled using cash, or may be settled without using cash such as a credit card, a debit card, a prepaid card, and electronic money.
　購入者による決済金額の決済が完了すると、決済受付装置は、サーバ装置２０に対して、決済完了通知を送信する。決済完了通知には、物品情報や購入者を識別する情報および決済完了情報が含まれる。 When the payment of the payment amount by the purchaser is completed, the payment reception device sends a payment completion notification to the server device 20. The payment completion notification includes goods information, information identifying the purchaser, and payment completion information.
　このように、本変形例１に係る配達収納システム１によれば、例えば購入者がオンラインで決済を完結させる手段を有していない場合でも、購入者は、決済手段を有していないロッカー装置１０を用いて、容易に物品を着払いで購入することができる。 As described above, according to the delivery storage system 1 according to the first modification, even if the purchaser does not have the means to complete the payment online, the purchaser does not have the payment means. 10 can be used to easily purchase goods by payment.
　（変形例２）
　上述した実施の形態および変形例１では、ロッカー装置１０は公共施設に設置されることが想定されていた。しかしながら、ロッカー装置は、例えば一戸建ての住宅、または集合住宅に設置される、居住者専用の受取用ロッカー装置であってもよい。 (Modification 2)
In the above-described embodiment and modification 1, the locker device 10 is assumed to be installed in a public facility. However, the locker device may be a resident-only receiving locker device installed in, for example, a single-family house or an apartment house.
　特に、ロッカー装置が一戸建ての住宅に設置される場合、そのロッカー装置を利用する者は当該住宅の居住者であることが想定されるため、上述した実施の形態にて各種通知に含まれていた、収納部識別情報は不要となる。 In particular, when the locker device is installed in a detached house, it is assumed that the person who uses the locker device is a resident of the house, and therefore, it was included in various notifications in the above-described embodiment. , Storage unit identification information is not required.
　また、ロッカー装置が一戸建ての住宅、または集合住宅に設置される場合、配達業者がロッカー装置の収納部に物品を収納した直後に購入者が物品の受け取りに行くと、購入者と配達業者とが鉢合わせしてしまうことがある。このため、ロッカー装置が一戸建ての住宅、または集合住宅に設置される場合、サーバ装置は、ロッカー装置から配達完了通知を受信して一定時間が経過していないときには、すでに決済完了通知を受信していたとしても、通信端末装置に対して解錠情報を送信しないようにしてもよい。このような処理により、購入者と配達業者との物理的接触を防止できるので、配達業者と直接対面することによる購入者の心理的不安を排除することができる。 In addition, when the locker device is installed in a single-family house or an apartment house, if the purchaser goes to pick up the goods immediately after the delivery company stores the goods in the storage part of the locker device, the purchaser and the delivery company will contact each other. It may be mixed up. Therefore, when the locker device is installed in a single-family house or an apartment house, the server device has already received the payment completion notification when a certain period of time has not passed after receiving the delivery completion notification from the locker device. Even so, the unlocking information may not be transmitted to the communication terminal device. Since such processing can prevent physical contact between the purchaser and the delivery company, it is possible to eliminate the psychological anxiety of the purchaser due to the direct face-to-face contact with the delivery company.
　（変形例３）
　上述した実施の形態および変形例１では、ロッカー装置１０と通信端末装置３０との間で各種通知の送受信や解錠情報を生成するためにサーバ装置２０が設けられていた。しかしながら、本開示に係る配達収納システムは、必ずしもサーバ装置を有しなくてもよい。 (Modification 3)
In the above-described embodiment and modification 1, the server device 20 is provided in order to send / receive various notifications and generate unlocking information between the locker device 10 and the communication terminal device 30. However, the delivery storage system according to the present disclosure does not necessarily have to have a server device.
　例えば、図３に示すサーバ装置２０の制御部２３が有する、管理部２３ａおよび解錠情報生成部２３ｂが備える機能を、ロッカー装置の制御部が有していてもよい。このような構成でも、上述した本開示の実施の形態および変形例の奏する効果は同様に得られる。 For example, the control unit of the locker device may have the functions of the management unit 23a and the unlocking information generation unit 23b of the control unit 23 of the server device 20 shown in FIG. Even with such a configuration, the effects of the embodiments and modifications of the present disclosure described above can be obtained in the same manner.
　また、例えば図３に示すサーバ装置２０の管理部２３ａ、または解錠情報生成部２３ｂのいずれかの機能のみを、ロッカー装置の制御部が有するようにしてもよい。例えばロッカー装置の制御部が解錠情報生成部を有する場合、施錠制御部が収納部を施錠した時点で解錠情報生成部が解錠情報を生成し、収納部識別情報と関連付けてロッカー装置の記憶部に記憶させておけばよい。 Further, for example, the control unit of the locker device may have only the function of either the management unit 23a of the server device 20 shown in FIG. 3 or the unlocking information generation unit 23b. For example, when the control unit of the locker device has an unlocking information generation unit, the unlocking information generation unit generates unlocking information when the lock control unit locks the storage unit, and associates it with the storage unit identification information of the locker device. It may be stored in the storage unit.
　（変形例４）
　上述した実施の形態および変形例１では、解錠情報は、決済完了通知を受信したのちに、サーバ装置２０の解錠情報生成部２３ｂが生成していた。しかしながら、本開示では、例えばロッカー装置が通信端末装置から第１解錠情報を取得した時点で、ロッカー装置がサーバ装置に対して解錠情報の生成を要求するようにしてもよい。 (Modification example 4)
In the above-described embodiment and modification 1, the unlocking information is generated by the unlocking information generation unit 23b of the server device 20 after receiving the payment completion notification. However, in the present disclosure, for example, when the locker device acquires the first unlock information from the communication terminal device, the locker device may request the server device to generate the unlock information.
　（変形例５）
　上述した実施の形態および変形例１では、配達完了後、購入者が受け取りに来るまで特に時間制限を設けていなかったが、受取可能期間を設定できるようにしてもよい。受取可能期間は、例えば配達業者が収納部に物品を収納したとき、物品情報および金額情報とともにロッカー装置の操作部を介して設定できるようにしてもよいし、所定の期間にあらかじめ設定されていてもよい。 (Modification 5)
In the above-described embodiment and the first modification, the time limit is not set in particular until the purchaser arrives after the delivery is completed, but the receivable period may be set. For example, when the delivery company stores the goods in the storage unit, the receivable period may be set via the operation unit of the locker device together with the goods information and the amount information, or may be set in advance within a predetermined period. May be good.
　受取可能期間を過ぎても購入者が物品の受け取りに現れない場合、ロッカー装置またはサーバ装置は、配達業者に対して通知を送信する。この通知には、当該物品が収納された収納部を解錠するための解錠情報が含まれる。配達業者が、自らの有する端末装置を用いて当該解錠情報をロッカー装置に提示することで、ロッカー装置は当該収納部を解錠する。これにより、配送業者が物品を回収することができる。回収した物品の処理については、例えば決済が完了しているか否か等の条件に基づいて、適宜の方法（販売者に返却する、または購入者に通知を送信する等）が選択されればよい。 If the purchaser does not appear to receive the goods after the receivable period, the locker device or server device sends a notification to the delivery company. This notification includes unlocking information for unlocking the storage unit in which the article is stored. When the delivery company presents the unlocking information to the locker device using its own terminal device, the locker device unlocks the storage unit. This allows the delivery company to collect the goods. Regarding the processing of the collected goods, an appropriate method (returning to the seller, sending a notification to the purchaser, etc.) may be selected based on conditions such as whether or not the payment has been completed. ..
　（その他の変形例）
　上述した実施の形態において、図５のステップＳ１でロッカー装置１０は、ロッカー装置１０は、収納部１７の扉が閉められ、かつ、操作部１２に対する入力操作が完了した場合に、配達業者による物品の配達が完了したと判断していた。しかしながら、例えば、配達業者が当該物品に関する物品情報と、当該物品の決済金額を示す金額情報とを入力する入力操作は、ロッカー装置１０に備えられた操作部１２を介さなくても良い。例えば、配達業者が所有している端末等から行っても良い。この場合、ロッカー装置１０は、例えば通信部１４を介して、配達業者が自らの所有する端末に入力した情報を取得する。またはロッカー装置１０は、例えばＮＦＣ、１次元または２次元コード等を用いて、配達業者が所有する端末から情報を取得してもよいし、ネットワークを介して直接サーバー装置２０に送るようにしてもよい。 (Other variants)
In the above-described embodiment, in step S1 of FIG. 5, the locker device 10 is an article by the delivery company when the door of the storage unit 17 is closed and the input operation to the operation unit 12 is completed. It was judged that the delivery was completed. However, for example, the input operation in which the delivery company inputs the article information about the article and the amount information indicating the settlement amount of the article does not have to go through the operation unit 12 provided in the locker device 10. For example, it may be performed from a terminal owned by the delivery company. In this case, the locker device 10 acquires the information input to the terminal owned by the delivery company, for example, via the communication unit 14. Alternatively, the locker device 10 may acquire information from a terminal owned by the delivery company using, for example, an NFC, a one-dimensional or two-dimensional code, or may send the information directly to the server device 20 via a network. good.
　また、上述した実施の形態において、ロッカー装置１０が照合部１６ａを備えるとしたが、サーバー装置２０に照合部を設けても良い。この場合、サーバー装置２０は、決済完了通知を受信し、解錠情報生成部２３ｂによって生成された解錠情報を通信端末装置３０に送る。そして、通信端末装置３０の提示部３５ｂは、ロッカー装置１０に対して、サーバ装置２０から受信した解錠情報を提示すると、ロッカー装置１０は提示された解錠情報と、収納部識別情報をサーバー装置２０に送信する。サーバー装置２０に設けられた照合部は、収納部識別情報に関連付けられた解錠情報を照合し、一致すればロッカー装置１０に対して解錠許可通知を送信する。解錠許可通知を受信したロッカー装置１０は、該当する収納部１７を解錠することで、購入者は物品を受け取ることが出来る。 Further, in the above-described embodiment, the locker device 10 is provided with the collation unit 16a, but the server device 20 may be provided with the collation unit. In this case, the server device 20 receives the payment completion notification and sends the unlocking information generated by the unlocking information generation unit 23b to the communication terminal device 30. Then, when the presenting unit 35b of the communication terminal device 30 presents the unlocking information received from the server device 20 to the locker device 10, the locker device 10 presents the presented unlocking information and the storage unit identification information to the server. It is transmitted to the device 20. The collating unit provided in the server device 20 collates the unlocking information associated with the storage unit identification information, and if they match, sends an unlocking permission notification to the locker device 10. The locker device 10 that has received the unlock permission notification unlocks the corresponding storage unit 17, so that the purchaser can receive the goods.
　２０２０年１０月１６日出願の特願２０２０－１７４５６７の日本出願に含まれる明細書、図面および要約書の開示内容は、全て本願に援用される。 All disclosures of the specification, drawings and abstract contained in the Japanese application of Japanese Patent Application No. 2020-174567 filed on October 16, 2020 are incorporated herein by reference.
　本発明は、配達された物品を受け取るための配達収納システムに適用することができる。 The present invention can be applied to a delivery storage system for receiving delivered goods.
　１　配達収納システム
　１０　ロッカー装置
　１１　表示部
　１２　操作部
　１３　取得部
　１４　通信部
　１５　記憶部
　１６　制御部
　１６ａ　照合部
　１６ｂ　施錠制御部
　１７　収納部
　１７Ｌ　施錠機構
　２０　サーバ装置
　２１　通信部
　２２　記憶部
　２３　制御部
　２３ａ　管理部
　２３ｂ　解錠情報生成部
　３０　通信端末装置
　３１　表示部
　３２　操作部
　３３　通信部
　３４　記憶部
　３５　制御部
　３５ａ　決済処理部
　３５ｂ　提示部 1 Delivery storage system 10 Locker device 11 Display unit 12 Operation unit 13 Acquisition unit 14 Communication unit 15 Storage unit 16 Control unit 16a Collation unit 16b Locking control unit 17 Storage unit 17L Locking mechanism 20 Server device 21 Communication unit 22 Storage unit 23 Control unit 23a Management unit 23b Unlocking information generation unit 30 Communication terminal device 31 Display unit 32 Operation unit 33 Communication unit 34 Storage unit 35 Control unit 35a Payment processing unit 35b Presentation unit

Claims (5)

  1. 　施錠可能な収納部に収納された物品に関する物品情報および当該物品に関する決済金額を示す金額情報を互いに関連付けて管理する管理部と、
    　前記物品が収納された前記収納部が施錠された場合に外部の決済処理装置に対して前記物品情報および前記金額情報を送信するとともに、前記決済処理装置において前記決済金額の決済が完了したことを示す決済完了情報を受信する通信部と、
    　前記物品が前記収納部に収納された場合に前記収納部を施錠するとともに、前記決済完了情報が前記通信部によって受信された場合に前記物品が収納された前記収納部を解錠する施錠制御部と、
    　を備える、収納システム。     A management unit that manages the information on the goods stored in the lockable storage unit and the amount information indicating the payment amount related to the goods in association with each other.
    When the storage unit in which the goods are stored is locked, the goods information and the amount information are transmitted to an external payment processing device, and the payment processing device completes the settlement of the payment amount. The communication unit that receives the payment completion information shown,
    A lock control unit that locks the storage unit when the article is stored in the storage unit and unlocks the storage unit in which the article is stored when the payment completion information is received by the communication unit. When,
    Equipped with a storage system.
  2. 　前記決済完了情報が前記通信部によって受信された場合に前記収納部を解錠するための解錠情報を生成する解錠情報生成部と、
    　前記決済処理装置から前記解錠情報を取得する取得部と、
    　をさらに備え、
    　前記通信部は、前記決済完了情報を受信した場合に、前記決済処理装置に対して、前記解錠情報を送信し、
    　前記施錠制御部は、前記決済完了情報が前記通信部によって受信され、かつ前記解錠情報が前記取得部によって取得された場合に、前記収納部を解錠する、
    　請求項１に記載の収納システム。     An unlocking information generation unit that generates unlocking information for unlocking the storage unit when the payment completion information is received by the communication unit, and an unlocking information generation unit.
    An acquisition unit that acquires the unlocking information from the payment processing device, and
    Further prepare
    When the communication unit receives the payment completion information, the communication unit transmits the unlocking information to the payment processing device.
    The lock control unit unlocks the storage unit when the payment completion information is received by the communication unit and the unlock information is acquired by the acquisition unit.
    The storage system according to claim 1.
  3. 　前記施錠制御部は、前記取得部が取得した解錠情報と、前記通信部が送信した解錠情報とが一致した場合に、前記収納部を解錠する、
    　請求項２に記載の収納システム。     The lock control unit unlocks the storage unit when the unlock information acquired by the acquisition unit and the unlock information transmitted by the communication unit match.
    The storage system according to claim 2.
  4. 　前記通信部は、複数の収納部のうち、前記物品が収納された収納部を示す収納部識別情報を、前記物品情報および前記金額情報と関連付けて送信する、
    　請求項１から３のいずれか一項に記載の収納システム。     The communication unit transmits, among a plurality of storage units, storage unit identification information indicating a storage unit in which the article is stored, in association with the article information and the amount information.
    The storage system according to any one of claims 1 to 3.
  5. 　施錠可能な収納部を有する収納装置と、
    　前記収納部に収納された物品に関する決済金額の決済を行う決済処理装置と、
    　を備え、
    　前記収納装置は、前記物品が前記収納部に収納された場合に前記収納部を施錠し、前記収納部に収納された前記物品に関する物品情報および当該物品に関する決済金額を示す金額情報を前記決済処理装置に対して送信し、前記決済金額の決済が完了したことを示す決済完了情報を当該決済処理装置から受信した場合に、前記物品が収納された前記収納部を解錠する、
    　収納システム。     A storage device with a lockable storage unit,
    A payment processing device that setstles the payment amount for the goods stored in the storage unit, and
    Equipped with
    The storage device locks the storage unit when the article is stored in the storage unit, and performs payment processing for article information regarding the article stored in the storage unit and amount information indicating a payment amount for the article. When the payment completion information transmitted to the device and indicating that the payment of the payment amount has been completed is received from the payment processing device, the storage unit in which the goods are stored is unlocked.
    Storage system.
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Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2005240375A (en) * 2004-02-25 2005-09-08 Nec Corp Package delivery system and method, and package-delivery controller and computer program for package-delivery controller

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2005240375A (en) * 2004-02-25 2005-09-08 Nec Corp Package delivery system and method, and package-delivery controller and computer program for package-delivery controller

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