JP2013523017A - 集中管理された通知を介するマルチモーダルカンバセーションの状態および転送 - Google Patents

集中管理された通知を介するマルチモーダルカンバセーションの状態および転送 Download PDF

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Publication number
JP2013523017A
JP2013523017A JP2013500137A JP2013500137A JP2013523017A JP 2013523017 A JP2013523017 A JP 2013523017A JP 2013500137 A JP2013500137 A JP 2013500137A JP 2013500137 A JP2013500137 A JP 2013500137A JP 2013523017 A JP2013523017 A JP 2013523017A
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JP
Japan
Prior art keywords
conversation
endpoint
endpoints
new
conversations
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JP2013500137A
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English (en)
Japanese (ja)
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JP2013523017A5 (enExample
Inventor
ボイヤー マーク
レビン デニー
エルマライ アルルクマール
デシュパンデ ヴィニット
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Microsoft Corp
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Microsoft Corp
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Publication date
Application filed by Microsoft Corp filed Critical Microsoft Corp
Publication of JP2013523017A publication Critical patent/JP2013523017A/ja
Publication of JP2013523017A5 publication Critical patent/JP2013523017A5/ja
Pending legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/02Details
    • H04L12/16Arrangements for providing special services to substations
    • H04L12/18Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40Support for services or applications
    • H04L65/401Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
    • H04L65/4015Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/02Details
    • H04L12/16Arrangements for providing special services to substations
    • H04L12/18Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1818Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046Interoperability with other network applications or services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1083In-session procedures
    • H04L65/1093In-session procedures by adding participants; by removing participants
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1083In-session procedures
    • H04L65/1094Inter-user-equipment sessions transfer or sharing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40Support for services or applications
    • H04L65/403Arrangements for multi-party communication, e.g. for conferences
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/58Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • General Engineering & Computer Science (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)
JP2013500137A 2010-03-15 2011-03-14 集中管理された通知を介するマルチモーダルカンバセーションの状態および転送 Pending JP2013523017A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US12/723,900 US20110225248A1 (en) 2010-03-15 2010-03-15 Multimodal conversation state and transfer through centralized notification
US12/723,900 2010-03-15
PCT/US2011/028406 WO2011115932A2 (en) 2010-03-15 2011-03-14 Multimodal conversation state and transfer through centralized notification

Publications (2)

Publication Number Publication Date
JP2013523017A true JP2013523017A (ja) 2013-06-13
JP2013523017A5 JP2013523017A5 (enExample) 2014-04-03

Family

ID=44560966

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2013500137A Pending JP2013523017A (ja) 2010-03-15 2011-03-14 集中管理された通知を介するマルチモーダルカンバセーションの状態および転送

Country Status (10)

Country Link
US (1) US20110225248A1 (enExample)
EP (1) EP2548386A4 (enExample)
JP (1) JP2013523017A (enExample)
KR (1) KR20130017082A (enExample)
CN (1) CN102792719A (enExample)
AU (1) AU2011227505B2 (enExample)
BR (1) BR112012023371A2 (enExample)
CA (1) CA2790226A1 (enExample)
RU (1) RU2012139568A (enExample)
WO (1) WO2011115932A2 (enExample)

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP3451643B1 (en) * 2012-02-27 2022-07-27 Metaswitch Networks Ltd Methods and apparatus for transferring an established communication session in a telecommunications network
US9479576B2 (en) * 2013-06-03 2016-10-25 Adobe Systems Incorporated Image session ranking
CN107112016B (zh) 2015-01-05 2020-12-29 谷歌有限责任公司 多模态状态循环
US10091252B2 (en) * 2015-04-10 2018-10-02 Microsoft Technology Licensing, Llc Endpoint control for a communication session
US20170161692A1 (en) * 2015-12-07 2017-06-08 Microsoft Technology Licensing, Llc Providing reminders related to contextual data on lock screens
SE543061C2 (en) * 2017-01-31 2020-09-29 Telia Co Ab Methods for providing continuity in chatbot communications
US11190616B2 (en) * 2018-10-15 2021-11-30 Liveperson, Inc. Dynamic endpoint communication channels

Citations (5)

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JPH0983565A (ja) * 1995-09-13 1997-03-28 Toshiba Corp 通信システム
JP2004070752A (ja) * 2002-08-07 2004-03-04 Nippon Telegr & Teleph Corp <Ntt> ユーザプレゼンス情報によるメディア選択方法及びメディア選択システム及びメディア選択プログラム及びメディア選択プログラムを格納した記憶媒体
JP2004222194A (ja) * 2003-01-17 2004-08-05 Sharp Corp 電話装置
JP2005130287A (ja) * 2003-10-24 2005-05-19 Sony Corp 通信制御装置及び通信制御方法、通信端末装置並びに通信システム
EP2139294A1 (en) * 2007-08-06 2009-12-30 Huawei Technologies Co., Ltd. Multi-terminal session method, communication system and related devices

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US6487583B1 (en) * 1998-09-15 2002-11-26 Ikimbo, Inc. System and method for information and application distribution
US20020075303A1 (en) * 2000-12-18 2002-06-20 Nortel Networks Limited And Bell Canada Method and system for creating a virtual team environment
US9124447B2 (en) * 2002-07-26 2015-09-01 International Business Machines Corporation Interactive client computer communication
US7725542B2 (en) * 2003-02-10 2010-05-25 At&T Intellectual Property I, L.P. Forwarding IM messages to E-mail
US7933957B2 (en) * 2002-09-17 2011-04-26 At&T Intellectual Property Ii, L.P. Tracking email and instant messaging (IM) thread history
US7185059B2 (en) * 2002-09-17 2007-02-27 Bellsouth Intellectual Property Corp Multi-system instant messaging (IM)
US8037141B2 (en) * 2002-09-17 2011-10-11 At&T Intellectual Property I, L.P. Instant messaging (IM) internet chat capability from displayed email messages
US8037150B2 (en) * 2002-11-21 2011-10-11 Aol Inc. System and methods for providing multiple personas in a communications environment
US7725541B2 (en) * 2003-02-10 2010-05-25 At&T Intellectual Property I, L.P. Forwarding to automatically prioritized IM accounts based upon priority and presence
US7171190B2 (en) * 2003-06-25 2007-01-30 Oracle International Corporation Intelligent messaging
US7610340B2 (en) * 2003-10-09 2009-10-27 International Business Machines Corporation Method, system and storage medium for providing interoperability of email and instant messaging services
US20050125541A1 (en) * 2003-12-04 2005-06-09 Randall Frank Integrating multiple communication modes
US7383307B2 (en) * 2004-01-07 2008-06-03 International Business Machines Corporation Instant messaging windowing for topic threads
US7904510B2 (en) * 2004-02-23 2011-03-08 Microsoft Corporation Systems and methods for managing discussion threads based on ratings
US7912904B2 (en) * 2004-03-31 2011-03-22 Google Inc. Email system with conversation-centric user interface
US7664814B2 (en) * 2004-04-20 2010-02-16 Microsoft Corporation Presence-based seamless messaging
US20070019797A1 (en) * 2005-06-29 2007-01-25 Morris Robert P Methods, systems, and computer program products for performing a context-based call action in response to an incoming call indication
US8001184B2 (en) * 2006-01-27 2011-08-16 International Business Machines Corporation System and method for managing an instant messaging conversation
US20080285736A1 (en) * 2007-05-16 2008-11-20 Unison Technolgies Llc Systems and methods for providing unified collaboration systems with conditional communication handling
US20080285587A1 (en) * 2007-05-16 2008-11-20 Unison Technologies Llc Systems and methods for providing unified collaboration systems with user selectable reply format
US20080285588A1 (en) * 2007-05-16 2008-11-20 Unison Technologies Llc Systems and methods for providing unified collaboration systems with combined communication log
US8099089B2 (en) * 2008-05-13 2012-01-17 Nokia Corporation Method, user equipment and software product for media stream transfer between devices
US8352561B1 (en) * 2009-07-24 2013-01-08 Google Inc. Electronic communication reminder technology

Patent Citations (5)

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Publication number Priority date Publication date Assignee Title
JPH0983565A (ja) * 1995-09-13 1997-03-28 Toshiba Corp 通信システム
JP2004070752A (ja) * 2002-08-07 2004-03-04 Nippon Telegr & Teleph Corp <Ntt> ユーザプレゼンス情報によるメディア選択方法及びメディア選択システム及びメディア選択プログラム及びメディア選択プログラムを格納した記憶媒体
JP2004222194A (ja) * 2003-01-17 2004-08-05 Sharp Corp 電話装置
JP2005130287A (ja) * 2003-10-24 2005-05-19 Sony Corp 通信制御装置及び通信制御方法、通信端末装置並びに通信システム
EP2139294A1 (en) * 2007-08-06 2009-12-30 Huawei Technologies Co., Ltd. Multi-terminal session method, communication system and related devices

Also Published As

Publication number Publication date
CN102792719A (zh) 2012-11-21
AU2011227505B2 (en) 2014-08-14
US20110225248A1 (en) 2011-09-15
AU2011227505A1 (en) 2012-09-20
RU2012139568A (ru) 2014-03-20
CA2790226A1 (en) 2011-09-22
BR112012023371A2 (pt) 2017-10-31
WO2011115932A2 (en) 2011-09-22
KR20130017082A (ko) 2013-02-19
EP2548386A4 (en) 2014-07-02
EP2548386A2 (en) 2013-01-23
WO2011115932A3 (en) 2011-12-15

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