JP2013523017A - 集中管理された通知を介するマルチモーダルカンバセーションの状態および転送 - Google Patents
集中管理された通知を介するマルチモーダルカンバセーションの状態および転送 Download PDFInfo
- Publication number
- JP2013523017A JP2013523017A JP2013500137A JP2013500137A JP2013523017A JP 2013523017 A JP2013523017 A JP 2013523017A JP 2013500137 A JP2013500137 A JP 2013500137A JP 2013500137 A JP2013500137 A JP 2013500137A JP 2013523017 A JP2013523017 A JP 2013523017A
- Authority
- JP
- Japan
- Prior art keywords
- conversation
- endpoint
- endpoints
- new
- conversations
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000012546 transfer Methods 0.000 title claims description 9
- 238000004891 communication Methods 0.000 claims abstract description 79
- 238000000034 method Methods 0.000 claims description 32
- 238000003860 storage Methods 0.000 claims description 19
- 230000007246 mechanism Effects 0.000 abstract description 6
- 238000010586 diagram Methods 0.000 description 15
- 230000006870 function Effects 0.000 description 13
- 238000007726 management method Methods 0.000 description 9
- 230000008569 process Effects 0.000 description 9
- 230000003993 interaction Effects 0.000 description 5
- 230000008859 change Effects 0.000 description 4
- 125000002066 L-histidyl group Chemical group [H]N1C([H])=NC(C([H])([H])[C@](C(=O)[*])([H])N([H])[H])=C1[H] 0.000 description 3
- 238000004590 computer program Methods 0.000 description 3
- 238000012545 processing Methods 0.000 description 3
- 230000007704 transition Effects 0.000 description 3
- 230000009471 action Effects 0.000 description 2
- 230000008901 benefit Effects 0.000 description 2
- 230000001413 cellular effect Effects 0.000 description 2
- 238000009826 distribution Methods 0.000 description 2
- 230000000977 initiatory effect Effects 0.000 description 2
- 230000005055 memory storage Effects 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 230000002093 peripheral effect Effects 0.000 description 2
- 230000011664 signaling Effects 0.000 description 2
- 230000004913 activation Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 238000012790 confirmation Methods 0.000 description 1
- 238000013523 data management Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000006855 networking Effects 0.000 description 1
- 230000004044 response Effects 0.000 description 1
- 230000003068 static effect Effects 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
- H04L65/401—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
- H04L65/4015—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
- H04L12/1818—Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
- H04L51/046—Interoperability with other network applications or services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1083—In-session procedures
- H04L65/1093—In-session procedures by adding participants; by removing participants
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1083—In-session procedures
- H04L65/1094—Inter-user-equipment sessions transfer or sharing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
- H04L65/403—Arrangements for multi-party communication, e.g. for conferences
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Multimedia (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- General Engineering & Computer Science (AREA)
- Telephonic Communication Services (AREA)
- Information Transfer Between Computers (AREA)
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US12/723,900 US20110225248A1 (en) | 2010-03-15 | 2010-03-15 | Multimodal conversation state and transfer through centralized notification |
| US12/723,900 | 2010-03-15 | ||
| PCT/US2011/028406 WO2011115932A2 (en) | 2010-03-15 | 2011-03-14 | Multimodal conversation state and transfer through centralized notification |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JP2013523017A true JP2013523017A (ja) | 2013-06-13 |
| JP2013523017A5 JP2013523017A5 (enExample) | 2014-04-03 |
Family
ID=44560966
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2013500137A Pending JP2013523017A (ja) | 2010-03-15 | 2011-03-14 | 集中管理された通知を介するマルチモーダルカンバセーションの状態および転送 |
Country Status (10)
| Country | Link |
|---|---|
| US (1) | US20110225248A1 (enExample) |
| EP (1) | EP2548386A4 (enExample) |
| JP (1) | JP2013523017A (enExample) |
| KR (1) | KR20130017082A (enExample) |
| CN (1) | CN102792719A (enExample) |
| AU (1) | AU2011227505B2 (enExample) |
| BR (1) | BR112012023371A2 (enExample) |
| CA (1) | CA2790226A1 (enExample) |
| RU (1) | RU2012139568A (enExample) |
| WO (1) | WO2011115932A2 (enExample) |
Families Citing this family (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP3451643B1 (en) * | 2012-02-27 | 2022-07-27 | Metaswitch Networks Ltd | Methods and apparatus for transferring an established communication session in a telecommunications network |
| US9479576B2 (en) * | 2013-06-03 | 2016-10-25 | Adobe Systems Incorporated | Image session ranking |
| CN107112016B (zh) | 2015-01-05 | 2020-12-29 | 谷歌有限责任公司 | 多模态状态循环 |
| US10091252B2 (en) * | 2015-04-10 | 2018-10-02 | Microsoft Technology Licensing, Llc | Endpoint control for a communication session |
| US20170161692A1 (en) * | 2015-12-07 | 2017-06-08 | Microsoft Technology Licensing, Llc | Providing reminders related to contextual data on lock screens |
| SE543061C2 (en) * | 2017-01-31 | 2020-09-29 | Telia Co Ab | Methods for providing continuity in chatbot communications |
| US11190616B2 (en) * | 2018-10-15 | 2021-11-30 | Liveperson, Inc. | Dynamic endpoint communication channels |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0983565A (ja) * | 1995-09-13 | 1997-03-28 | Toshiba Corp | 通信システム |
| JP2004070752A (ja) * | 2002-08-07 | 2004-03-04 | Nippon Telegr & Teleph Corp <Ntt> | ユーザプレゼンス情報によるメディア選択方法及びメディア選択システム及びメディア選択プログラム及びメディア選択プログラムを格納した記憶媒体 |
| JP2004222194A (ja) * | 2003-01-17 | 2004-08-05 | Sharp Corp | 電話装置 |
| JP2005130287A (ja) * | 2003-10-24 | 2005-05-19 | Sony Corp | 通信制御装置及び通信制御方法、通信端末装置並びに通信システム |
| EP2139294A1 (en) * | 2007-08-06 | 2009-12-30 | Huawei Technologies Co., Ltd. | Multi-terminal session method, communication system and related devices |
Family Cites Families (23)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6487583B1 (en) * | 1998-09-15 | 2002-11-26 | Ikimbo, Inc. | System and method for information and application distribution |
| US20020075303A1 (en) * | 2000-12-18 | 2002-06-20 | Nortel Networks Limited And Bell Canada | Method and system for creating a virtual team environment |
| US9124447B2 (en) * | 2002-07-26 | 2015-09-01 | International Business Machines Corporation | Interactive client computer communication |
| US7725542B2 (en) * | 2003-02-10 | 2010-05-25 | At&T Intellectual Property I, L.P. | Forwarding IM messages to E-mail |
| US7933957B2 (en) * | 2002-09-17 | 2011-04-26 | At&T Intellectual Property Ii, L.P. | Tracking email and instant messaging (IM) thread history |
| US7185059B2 (en) * | 2002-09-17 | 2007-02-27 | Bellsouth Intellectual Property Corp | Multi-system instant messaging (IM) |
| US8037141B2 (en) * | 2002-09-17 | 2011-10-11 | At&T Intellectual Property I, L.P. | Instant messaging (IM) internet chat capability from displayed email messages |
| US8037150B2 (en) * | 2002-11-21 | 2011-10-11 | Aol Inc. | System and methods for providing multiple personas in a communications environment |
| US7725541B2 (en) * | 2003-02-10 | 2010-05-25 | At&T Intellectual Property I, L.P. | Forwarding to automatically prioritized IM accounts based upon priority and presence |
| US7171190B2 (en) * | 2003-06-25 | 2007-01-30 | Oracle International Corporation | Intelligent messaging |
| US7610340B2 (en) * | 2003-10-09 | 2009-10-27 | International Business Machines Corporation | Method, system and storage medium for providing interoperability of email and instant messaging services |
| US20050125541A1 (en) * | 2003-12-04 | 2005-06-09 | Randall Frank | Integrating multiple communication modes |
| US7383307B2 (en) * | 2004-01-07 | 2008-06-03 | International Business Machines Corporation | Instant messaging windowing for topic threads |
| US7904510B2 (en) * | 2004-02-23 | 2011-03-08 | Microsoft Corporation | Systems and methods for managing discussion threads based on ratings |
| US7912904B2 (en) * | 2004-03-31 | 2011-03-22 | Google Inc. | Email system with conversation-centric user interface |
| US7664814B2 (en) * | 2004-04-20 | 2010-02-16 | Microsoft Corporation | Presence-based seamless messaging |
| US20070019797A1 (en) * | 2005-06-29 | 2007-01-25 | Morris Robert P | Methods, systems, and computer program products for performing a context-based call action in response to an incoming call indication |
| US8001184B2 (en) * | 2006-01-27 | 2011-08-16 | International Business Machines Corporation | System and method for managing an instant messaging conversation |
| US20080285736A1 (en) * | 2007-05-16 | 2008-11-20 | Unison Technolgies Llc | Systems and methods for providing unified collaboration systems with conditional communication handling |
| US20080285587A1 (en) * | 2007-05-16 | 2008-11-20 | Unison Technologies Llc | Systems and methods for providing unified collaboration systems with user selectable reply format |
| US20080285588A1 (en) * | 2007-05-16 | 2008-11-20 | Unison Technologies Llc | Systems and methods for providing unified collaboration systems with combined communication log |
| US8099089B2 (en) * | 2008-05-13 | 2012-01-17 | Nokia Corporation | Method, user equipment and software product for media stream transfer between devices |
| US8352561B1 (en) * | 2009-07-24 | 2013-01-08 | Google Inc. | Electronic communication reminder technology |
-
2010
- 2010-03-15 US US12/723,900 patent/US20110225248A1/en not_active Abandoned
-
2011
- 2011-03-14 JP JP2013500137A patent/JP2013523017A/ja active Pending
- 2011-03-14 EP EP11756818.8A patent/EP2548386A4/en not_active Withdrawn
- 2011-03-14 KR KR1020127023966A patent/KR20130017082A/ko not_active Withdrawn
- 2011-03-14 RU RU2012139568/08A patent/RU2012139568A/ru not_active Application Discontinuation
- 2011-03-14 AU AU2011227505A patent/AU2011227505B2/en not_active Ceased
- 2011-03-14 CN CN2011800140957A patent/CN102792719A/zh active Pending
- 2011-03-14 WO PCT/US2011/028406 patent/WO2011115932A2/en not_active Ceased
- 2011-03-14 BR BR112012023371A patent/BR112012023371A2/pt not_active IP Right Cessation
- 2011-03-14 CA CA2790226A patent/CA2790226A1/en not_active Abandoned
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0983565A (ja) * | 1995-09-13 | 1997-03-28 | Toshiba Corp | 通信システム |
| JP2004070752A (ja) * | 2002-08-07 | 2004-03-04 | Nippon Telegr & Teleph Corp <Ntt> | ユーザプレゼンス情報によるメディア選択方法及びメディア選択システム及びメディア選択プログラム及びメディア選択プログラムを格納した記憶媒体 |
| JP2004222194A (ja) * | 2003-01-17 | 2004-08-05 | Sharp Corp | 電話装置 |
| JP2005130287A (ja) * | 2003-10-24 | 2005-05-19 | Sony Corp | 通信制御装置及び通信制御方法、通信端末装置並びに通信システム |
| EP2139294A1 (en) * | 2007-08-06 | 2009-12-30 | Huawei Technologies Co., Ltd. | Multi-terminal session method, communication system and related devices |
Also Published As
| Publication number | Publication date |
|---|---|
| CN102792719A (zh) | 2012-11-21 |
| AU2011227505B2 (en) | 2014-08-14 |
| US20110225248A1 (en) | 2011-09-15 |
| AU2011227505A1 (en) | 2012-09-20 |
| RU2012139568A (ru) | 2014-03-20 |
| CA2790226A1 (en) | 2011-09-22 |
| BR112012023371A2 (pt) | 2017-10-31 |
| WO2011115932A2 (en) | 2011-09-22 |
| KR20130017082A (ko) | 2013-02-19 |
| EP2548386A4 (en) | 2014-07-02 |
| EP2548386A2 (en) | 2013-01-23 |
| WO2011115932A3 (en) | 2011-12-15 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102668499B (zh) | 用于在对话系统中传达特征能力的可扩展机制 | |
| US8654958B2 (en) | Managing call forwarding profiles | |
| CN102422655B (zh) | 多模会话保持和恢复的方法和系统 | |
| US8594296B2 (en) | Multimodal callback tagging | |
| US20110302247A1 (en) | Contextual information dependent modality selection | |
| US20100189260A1 (en) | Conversation rights management | |
| US20100199320A1 (en) | Multimodal escalation to endpoints in enhanced communication systems | |
| US20100306317A1 (en) | Real-time directory groups | |
| CN104170337A (zh) | 无线网络之上的多模态通信优先级 | |
| AU2011227505B2 (en) | Multimodal conversation state and transfer through centralized notification | |
| US20070033249A1 (en) | Multimodal conversation | |
| US8331543B2 (en) | Resynchronization of call events after trigger event | |
| RU2574846C2 (ru) | Постановка на ожидание и возобновление многомодальной беседы | |
| HK1168492B (en) | Multimodal conversation park and retrieval | |
| HK1168492A (en) | Multimodal conversation park and retrieval |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| RD03 | Notification of appointment of power of attorney |
Free format text: JAPANESE INTERMEDIATE CODE: A7423 Effective date: 20130712 |
|
| RD04 | Notification of resignation of power of attorney |
Free format text: JAPANESE INTERMEDIATE CODE: A7424 Effective date: 20130719 |
|
| A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20140214 |
|
| A621 | Written request for application examination |
Free format text: JAPANESE INTERMEDIATE CODE: A621 Effective date: 20140214 |
|
| A977 | Report on retrieval |
Free format text: JAPANESE INTERMEDIATE CODE: A971007 Effective date: 20141009 |
|
| A131 | Notification of reasons for refusal |
Free format text: JAPANESE INTERMEDIATE CODE: A131 Effective date: 20141111 |
|
| A02 | Decision of refusal |
Free format text: JAPANESE INTERMEDIATE CODE: A02 Effective date: 20150407 |