JP2009294838A - Automatic ticket vending machine system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a ticket vending machine system for providing users in one group with meals at the same timing. <P>SOLUTION: This automatic ticket vending machine system 100 is provided with an automatic ticket vending machine 1 for issuing a meal ticket related to a specific item selected by a user; a cooking order display device 50 for displaying an order related to the issued meal ticket in the order of cooking; a control part 17 for controlling them; and a display device control part 18 (controller). This automatic ticket vending machine 1 is provided with a "group" button (grouping instruction means) 34 for giving an instruction to group specific items selected by different users. When grouping is instructed by the "group" button 34, grouped information is acquired by associating the specific item selected just before the grouping is instructed with the specific item selected after the grouping is instructed, and transmitted through a communication part 13 to a cooking order display device 50. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an automatic ticket vending machine system, and more particularly, an automatic ticket vending machine capable of grouping each menu ordered by a group of multiple customers and reducing the time difference in providing food within the same group. It is about the system.

In recent years, in restaurants, restaurants, etc. established in government offices, companies, railway stations, amusement facilities, etc., in order to reduce labor costs and increase ticketing efficiency, users can receive meal tickets in advance using automatic ticket machines. In many cases, the system is purchased. In addition, when a user purchases a meal ticket using an automatic ticket vending machine, a system that notifies the information to the kitchen side and displays the information on the panel has been realized. At this time, the order of starting cooking is generally the order in which the user purchased the meal tickets (order number order), and cooking is started in order number order.
In addition, Patent Document 1 as a conventional technique can shorten the waiting time of a customer from when a predetermined menu is purchased by pressing a menu button until food is provided, and trouble such as wrong provision of food occurs. In addition, a self-service restaurant service system that can display necessary information on a monitor on each of the kitchen side and the serving side is disclosed.
JP 2003-248869 A

When a group such as a family member, a colleague at work, or a friend purchases a voucher at an automatic ticket vending machine for a meal at a cafeteria, etc. Is started and served.
On the other hand, the kitchen side only starts cooking the ordered dishes in the order of order, and it does not know which dishes are ordered by members of the same group, so the composition of a group When members order different dishes, there are often differences in the serving time for each person. For this reason, although the member who ordered the dish with the short cooking time has already been served, there is a problem that the serving for other members is delayed and waited for a long time.
Further, the conventional technique disclosed in Patent Document 1 has the same problem as the conventional system when a user purchases a meal ticket in a group.
This invention is made in view of this subject, and when the user who came to the store is the same group, grasping which order belongs to the same group and adjusting the cooking order based on the time required for cooking Thus, an object of the present invention is to provide a ticket vending machine system capable of aligning the timing when group users eat.

In order to solve this problem, the present invention provides an automatic ticket vending machine that issues a food ticket related to a specific item selected by a user, and a cooking order display device that displays orders related to the issued food ticket in order of cooking. And an automatic ticket vending machine system that controls these, the automatic ticket vending machine includes grouping instruction means for giving an instruction to group specific items selected by different users When the user operates the grouping instruction means to instruct the grouping, the control device displays the specific item selected by the user immediately before the grouping is instructed and the grouping is instructed. The grouping information is generated in association with the specific item selected by the user, and the cooking order display device displays the grouped specific item based on the grouping information. When displaying, it displays so that it can visually recognize that it is grouped.
The automatic ticket vending machine system of the present invention includes an automatic ticket vending machine, a cooking order display device, and a control device. In particular, the automatic ticket vending machine includes grouping instruction means for giving an instruction to group specific items selected by different users. When grouping instruction is instructed by the grouping instruction means, it is selected immediately before. The specific item selected after grouping is instructed. For example, when there are three users to be grouped, the first person purchases the meal ticket as usual, and the second and third users purchase the meal ticket after instructing by the grouping instruction means. As a result, the three people's meal tickets are grouped and transmitted to the cooking order display device. As a result, the grouped dishes can be served at substantially the same timing.

According to a second aspect of the present invention, the cooking order display device includes grouping information detection means for detecting whether or not the grouping information exists in the information received from the automatic ticket vending machine, and a standard cooking time according to each specific item. And when the grouping information is detected by the grouping information detection means, the control device sets the standard cooking time associated with each grouped specific item to the standard. It is read from the cooking time storage means, and is displayed as a high-order cooking order in the order of a specific item having a long standard cooking time.
The information received from the automatic ticket vending machine includes single specific item information and grouping information. Therefore, the cooking order display device needs to identify these pieces of information. In particular, it is sufficient that grouping information can be detected from these pieces of information. Since each item has a standard cooking time, these items are stored in correspondence with the standard cooking time for each item. In the present invention, the standard cooking time for each item of the grouping information is read from the standard cooking time storage means, and displayed as the higher cooking order in the order of the specific item having the larger standard cooking time. Thereby, the waiting time in the group can be minimized.
According to a third aspect of the present invention, when the automatic ticket vending machine is instructed to group by the grouping instructing means, if a predetermined time has passed since the operation was performed immediately before the instruction, It is made invalid.
If the user mistakenly instructs grouping by the grouping instruction means, the user is grouped with the previous user who has nothing to do with it. Assuming such a case, if a predetermined time has passed with the immediately preceding user, the grouping instruction is invalidated. Thereby, grouping due to an operation error can be prevented.

According to the present invention, when grouping is instructed by the grouping instruction means, the specific item selected immediately before is associated with the specific item selected after the grouping is instructed. It can be arranged at almost the same timing.
In addition, since the standard cooking time for each item of grouping information is read from the standard cooking time storage means and displayed as a high-level cooking wear procedure in order of specific items having a long standard cooking time, the waiting time in the group is minimized. be able to.
In addition, when a predetermined time has passed with the immediately preceding user, the grouping instruction is invalidated, so that grouping due to an operation error can be prevented.

Hereinafter, the present invention will be described in detail with reference to embodiments shown in the drawings. However, the components, types, combinations, shapes, relative arrangements, and the like described in this embodiment are merely illustrative examples and not intended to limit the scope of the present invention only unless otherwise specified. .
FIG. 1 is a view showing an appearance of a ticket vending machine according to the first embodiment of the present invention. The automatic ticket vending machine 1 includes a ticket vending machine touch panel 2 having a display unit for displaying information including a menu and an input unit for selecting a specific item (dish, beverage, etc.) from the information displayed by the display unit, and an input unit. A coin insertion slot 8 and a bill insertion slot 5 for inserting money corresponding to the price of the selected specific item, a reject button 4 for canceling coin insertion and bill insertion, and a change button 6 to be pressed when there is change, A change mouth 7 for paying change, a ticket outlet 9 for taking out a ticket printed with settled information (item information) about a selected specific item, and a storage unit 10 for storing a control board, a power supply device, etc. , And is configured. In this embodiment, the coin insertion slot 8, the reject button 4, the bill insertion slot 5, the change button 6, and the change slot 7 are collectively referred to as a money processing unit 12.
First, a schematic operation of the automatic ticket vending machine 1 will be described. When a user stands on the front side of the automatic ticket vending machine 1, a sensor that detects the user outputs detection information to the ticket vending machine control unit 17, and the vending machine control unit 17 displays information including a menu on the vending machine touch panel 2. Display. The user inserts a fee corresponding to a specific item into the coin insertion slot 8 and the bill insertion slot 5 from the menu contents displayed on the ticket vending machine touch panel 2. Then, by touching a button of a specific item, a meal ticket on which the item information is printed is issued from the ticket outlet 9. At this time, the item information is transferred to the cooking order display device 50 described later. Here, when the user instructs cooking grouping, it can be instructed by a method described later.

FIG. 2 is a functional block diagram of an automatic ticket vending machine system equipped with the automatic ticket vending machine of the present invention. The same components will be described with the same reference numerals as in FIG. The automatic ticket vending machine system 100 controls an automatic ticket vending machine 1 that issues a food ticket related to a specific item selected by a user, a cooking order display device 50 that displays an order related to the issued food ticket in order of cooking, and these. The automatic ticket vending machine system 100 includes a control unit 17 and a display device control unit 18 (control device), and the automatic ticket vending machine 1 gives an instruction to group specific items selected by different users. When a grouping is instructed by the “accompaniment” button 34 (grouping instruction means) 34 and the grouping is instructed by the “accompaniment” button 34, the grouping is instructed immediately after the grouping is instructed. The selected specific item is associated with each other as grouping information and transmitted to the cooking order display device 50 via the communication unit 13.
The automatic ticket vending machine 1 is selected by operating a ticket vending machine touch panel 2 having a display means for displaying information including a menu and an input means for selecting a specific item from the information displayed by the display means, and operating the input means. A cash processing unit 12 that performs a settlement for the price of the specified item, a ticket printing unit 11 that issues a food ticket 16 that prints information and an order number relating to the specific item that has been settled by the money processing unit 12, and a cooking order display A communication unit 13 that exchanges information with the device 50 and a control unit 17 that controls the entire automatic ticket vending machine are provided.
Further, the automatic ticket vending machine 1 is provided with a “Take” button 34 for giving an instruction to group specific items selected by different users. When grouping is instructed by the “Take” button 34, control is performed. The unit 17 associates the specific item selected immediately before with the specific item selected after the grouping is instructed. For example, when there are three users to be grouped, the first person usually purchases a meal ticket, and the second and third users purchase the meal ticket after instructing by the “Take” button 34 respectively. . As a result, the control part 17 produces | generates the grouping information which shows that the specific item which concerns on the meal ticket issued by three persons is grouped, and transmits to the cooking order display apparatus 50 similarly to each specific item information. Is done. Thus, the grouped dishes can be served at substantially the same timing (details will be described later).

Further, the cooking order display device 50 has information between the automatic ticket vending machine 1 and the touch panel 20 having an order number related to the specific item, a display means for displaying the order contents, and an input means for inputting the cooking state related to the specific item. The communication part 15 which delivers / receives, and the display apparatus control part 18 which controls the whole cooking order display apparatus are provided. In addition, while providing the cooking order display device 50 in the kitchen 22, the display unit 21 for displaying the progress of cooking, the cooking order, the expected waiting time, etc. to the user (customer) in the store 23 is provided in the store. You may make it prepare for 23 servings.
Further, the display device control unit 18 of the cooking order display device 50 has a grouping information detection unit (grouping information detection means) for detecting whether or not grouping information exists in the information received from the automatic ticket vending machine 1. 18a and a storage unit (standard cooking time storage means) 18b for storing the standard cooking time for each specific item, and when grouping information is detected by the grouping information detection unit 18a, The standard cooking time related to a specific item is read from the storage unit 18b and displayed on the touch panel 20 as the higher cooking order in the order of the specific item having the longer standard cooking time.
Here, since each item has a standard cooking time, these may be stored in advance in the storage unit 18b in association with the standard cooking time for each item. In the present embodiment, the standard cooking time for each item of the grouping information is read from the storage unit 18b, and is displayed as a higher cooking order in the order of specific items having a larger standard cooking time. Thereby, the waiting time in the group can be minimized (details will be described later).

  FIG. 3 is a conceptual diagram illustrating a specific item as a meal ticket for explaining grouping. Here, a case where eight meal tickets are issued is shown. Each meal ticket is given a serial number. For example, when a user (customer) is alone, 1, 2, 3 are assigned. Here, when the user who purchased the meal ticket of serial number 4 has three friends, the subsequent user first presses the “Take” button 34 of the automatic ticket vending machine 1 and announces that it is a group purchase. Then buy a meal ticket. Then, in order to show that it is grouped with the serial number 4 food ticket, branch numbers such as 4-1, 4-2, 4-3 are attached to the food ticket. Therefore, the four meal tickets 4, 4-1, 4-2, and 4-3 can be recognized as grouped meal tickets. That is, the user with the first serial number 4 purchases a meal ticket without pressing the “Take” button 34, and the subsequent users with the serial numbers 4-1, 4-2, 4-3 By purchasing the meal ticket after pressing 34, the system can be notified that the group is serial number 4 and the group. The display device control unit 18 receives the serial number from the automatic ticket vending machine 1 as grouping information, and detects it by the grouping information detection unit 18a. The items according to 4-3 are displayed on the touch panel 20 as one group.

FIG. 4 is a diagram for explaining the display content of the touch panel. The menu 30 such as “Soba”, “Udon”, “Ramen”, “Rin”, “Set meal”, “Drink” is displayed on the ticket vending machine touch panel 2 when waiting for an order. In addition, an area 33 for grouping appears at the bottom of the screen. “If you want to order with the previous person as a group, please press the“ Take ”button. Is displayed. A “Take” button 34 is displayed in the area. The user inserts a fee corresponding to a specific item into the coin insertion slot 8 and the bill insertion slot 5 from the menu 30 displayed on the ticket vending machine touch panel 2. Then, by touching a button of a specific item, a meal ticket on which the item information is printed is issued from the ticket outlet 9.
On the other hand, when multiple users purchase a group, the first user purchases a meal ticket like a single user, and the next user is a group with the previous user, After the “Take” button 34 is pressed, an item is selected from the menu 30 and the button is pressed. Thereafter, the next user repeats in the same manner. A user who is not a group does not press the “Take” button 34 and is regarded as a single customer.
Here, when the grouping is instructed by the “accompaniment” button 34, the automatic ticket vending machine 1 invalidates the grouping instruction when a predetermined time has elapsed since the operation was performed immediately before the instruction. You can also. That is, if the user mistakenly instructs grouping with the “Take” button 34, the user is grouped with the previous user who has nothing to do with it. Assuming such a case, if a predetermined time has passed with the immediately preceding user, the grouping instruction is invalidated. Thereby, grouping due to an operation error can be prevented.

FIG. 5 is a flowchart showing the operation of the automatic ticket vending machine system according to the embodiment of the present invention. In this flowchart, the user's operation and the operation of the automatic ticket vending machine are mixed. When the user stands on the front side of the automatic ticket vending machine 1, a sensor that detects the user outputs detection information to the ticket vending machine control unit 17, and the ticket vending machine control unit 17 displays information including a menu on the vending machine touch panel 2. Let The user inserts a charge corresponding to a specific item into the coin insertion slot 8 and the bill insertion slot 5 from the menu contents displayed on the ticket vending machine touch panel 2 (S1). If the user is alone (NO in S2), the item button is selected and pressed (S11), and the process proceeds to step S7.
On the other hand, when the next user is grouped with the previous user in step S2 (YES in S2), the next user presses the “Take” button 34 (S3) and selects and presses the item button. (S4). As a result, the control unit 17 adds a branch number to group with the immediately preceding item (S5). If the next user is a user to be grouped, the process returns to step S3 and is repeated. When grouping is completed in step S6 (NO in S6), the presence / absence of change is calculated, and if there is change (YES in S7), change is paid out from the change port 7 (S8). And the meal ticket 16 is issued from the ticket extraction opening 9 (S9), and item information is transmitted to the cooking order display apparatus 50 via the communication part 13 (S10).

  FIG. 6 is a flowchart for explaining the operation of the cooking order display device of the present invention. When the cooking order display device 50 receives item information from the automatic ticket vending machine 1 via the communication unit 15 (YES in S21), it is checked whether the information is grouped by the grouping information detection unit 18a (S22). ). If it is not grouped information (NO in S22), this item information is positioned at the bottom of the cooking order (S26). On the other hand, when the grouped information is detected in step S22 (YES in S22), the grouped information is positioned as the lump in the lowest order in the cooking order (S23). And the standard cooking time which concerns on each item in the grouped information is read from the memory | storage part 18b, and is searched (S24). And the item with a long standard cooking time is displayed on the touch panel 20 as a high-order cooking order (S25).

FIG. 7 is a diagram for explaining the flowchart of FIG. 6 in more detail. For example, description will be made assuming that the cooking order is from 1 to 10. FIG. 7A shows the names of dishes arranged in the order of cooking. Cooking is performed sequentially from the first. Cooking order 1 is "Ramen", 2 is "Soba", 3 is "Ramen" and a single dish. Here, when there is an instruction for grouping in order of cooking 4 to 7, branch numbers 4, 4-1, 4-2 and 4-3 are assigned to cooking orders 4 to 7. Then, the standard cooking times of branch numbers 4, 4-1, 4-2, 4-3, that is, 4 “Ramen”, 5 “Set meal”, 6 “Udon”, and 7 “Strawberry” are retrieved from the storage unit 18b. . As a result, 4 “ramen” is 10 minutes, 5 “set meal” is 15 minutes, 6 “udon” is 7 minutes, and 7 “sushi” is 10 minutes. From this result, the display device control unit 18 changes the cooking order of 4 “ramen”, 5 “set meal”, 6 “udon”, and 7 “bowl” as shown in FIG. That is, 4 “set meal”, 5 “ramen”, 6 “salmon”, 7 “udon”. Thereby, the waiting time in the group can be minimized by starting cooking the set meal which takes the most time first and starting the cooking of “Udon” having the shortest standard cooking time last.
In addition, as a modified example of FIG. 5, a method may be used in which an item button (multiple selection is possible) is first pressed and money is inserted later.

It is a figure which shows the external appearance of the ticket vending machine which concerns on the 1st Embodiment of this invention. It is a functional block diagram of the automatic ticket vending machine system provided with the automatic ticket vending machine of this invention. It is a schematic diagram of the meal ticket for demonstrating grouping. It is a figure explaining the display content of a touch panel. It is a flowchart which shows operation | movement of the automatic ticket vending machine system which concerns on embodiment of this invention. It is a flowchart for demonstrating operation | movement of the cooking order display apparatus of this invention. FIG. 7 is a diagram for explaining the flowchart of FIG. 6 in more detail.

Explanation of symbols

  1 ticket vending machine, 2 ticket vending machine touch panel, 4 reject button, 5 bill insertion slot, 6 change button, 7 change slot, 8 coin slot, 9 ticket outlet, 10 storage, 11 ticket printing, 12 cash processing, 13 ticket vending machine communication unit, 14 network, 15 display device communication unit, 16 food ticket, 17 control unit, 18 display device control unit, 18a grouping information detection unit, 18b storage unit, 20 touch panel, 50 cooking order display device, 100 ticket sales Machine system

Claims (3)

Automatic ticket vending machine provided with an automatic ticket vending machine that issues a food ticket related to a specific item selected by a user, a cooking order display device that displays orders related to the issued food ticket in order of cooking, and a control device that controls them A system,
The automatic ticket vending machine includes grouping instruction means for giving an instruction to group specific items selected by different users,
When the user operates the grouping instruction means to instruct grouping, the control device uses the specific item selected by the user immediately before the grouping is instructed and the use after the grouping is instructed. The grouping information is generated by associating with the specific item selected by the person, and the cooking order display device is grouped when displaying the grouped specific item based on the grouping information. Automatic ticket vending machine system characterized by displaying for visual recognition. The cooking order display device includes grouping information detection means for detecting whether or not the grouping information exists in the information received from the automatic ticket vending machine, and standard cooking for storing standard cooking time for each specific item A time storage means,
When the grouping information is detected by the grouping information detection means, the control device reads out the standard cooking time associated with each grouped specific item from the standard cooking time storage means, and the standard cooking time is long. 2. The automatic ticket vending machine system according to claim 1, wherein the order is displayed as a high-order cooking order in a specific item order.   The automatic ticket vending machine, when a grouping is instructed by the grouping instruction means, invalidates the grouping instruction when a predetermined time has elapsed since the operation was performed immediately before the instruction. The automatic ticket vending machine system according to claim 1 or 2, characterized by the above.

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