JP2007257085A - 機器遠隔監視システム - Google Patents

機器遠隔監視システム Download PDF

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Publication number
JP2007257085A
JP2007257085A JP2006077676A JP2006077676A JP2007257085A JP 2007257085 A JP2007257085 A JP 2007257085A JP 2006077676 A JP2006077676 A JP 2006077676A JP 2006077676 A JP2006077676 A JP 2006077676A JP 2007257085 A JP2007257085 A JP 2007257085A
Authority
JP
Japan
Prior art keywords
firmware
bug
information
debug log
countermeasure policy
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2006077676A
Other languages
English (en)
Japanese (ja)
Other versions
JP2007257085A5 (enExample
Inventor
Hiroshi Hozumi
洋 穂積
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Ricoh Co Ltd
Original Assignee
Ricoh Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ricoh Co Ltd filed Critical Ricoh Co Ltd
Priority to JP2006077676A priority Critical patent/JP2007257085A/ja
Priority to US11/688,674 priority patent/US8027051B2/en
Publication of JP2007257085A publication Critical patent/JP2007257085A/ja
Publication of JP2007257085A5 publication Critical patent/JP2007257085A5/ja
Pending legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0793—Remedial or corrective actions
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0733—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a data processing system embedded in an image processing device, e.g. printer, facsimile, scanner
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0748—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a remote unit communicating with a single-box computer node experiencing an error/fault
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00962—Input arrangements for operating instructions or parameters, e.g. updating internal software
    • H04N1/00973—Input arrangements for operating instructions or parameters, e.g. updating internal software from a remote device, e.g. receiving via the internet instructions input to a computer terminal
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1293—Printer information exchange with computer

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Hardware Design (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)
  • Debugging And Monitoring (AREA)
  • Computer And Data Communications (AREA)
JP2006077676A 2006-03-20 2006-03-20 機器遠隔監視システム Pending JP2007257085A (ja)

Priority Applications (2)

Application Number Priority Date Filing Date Title
JP2006077676A JP2007257085A (ja) 2006-03-20 2006-03-20 機器遠隔監視システム
US11/688,674 US8027051B2 (en) 2006-03-20 2007-03-20 Remote monitoring system for quickly dealing with a bug

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2006077676A JP2007257085A (ja) 2006-03-20 2006-03-20 機器遠隔監視システム

Publications (2)

Publication Number Publication Date
JP2007257085A true JP2007257085A (ja) 2007-10-04
JP2007257085A5 JP2007257085A5 (enExample) 2009-04-02

Family

ID=38631306

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2006077676A Pending JP2007257085A (ja) 2006-03-20 2006-03-20 機器遠隔監視システム

Country Status (2)

Country Link
US (1) US8027051B2 (enExample)
JP (1) JP2007257085A (enExample)

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2009116426A (ja) * 2007-11-02 2009-05-28 Hitachi Electronics Service Co Ltd 均一保守サービス提供支援端末
JP2015082169A (ja) * 2013-10-22 2015-04-27 株式会社リコー 検索システム、情報処理装置、及び情報処理方法
JP2016038777A (ja) * 2014-08-08 2016-03-22 シャープ株式会社 通信システム、電子機器、通信装置、制御方法、およびプログラム
JP2017122954A (ja) * 2016-01-04 2017-07-13 富士ゼロックス株式会社 管理装置、管理システム及び管理プログラム
JP2019049814A (ja) * 2017-09-08 2019-03-28 富士ゼロックス株式会社 電子装置
JP2020088806A (ja) * 2018-11-30 2020-06-04 キヤノン株式会社 情報処理装置、およびその制御方法、プログラム
US11216328B2 (en) 2017-11-09 2022-01-04 Samsung Electronics Co., Ltd. Server, electronic device, and control method thereof

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2008059560A (ja) * 2006-08-04 2008-03-13 Ricoh Co Ltd 機能管理システムおよび管理方法
JP4600447B2 (ja) * 2007-08-30 2010-12-15 ブラザー工業株式会社 ログ収集システム、及びコンピュータ装置
US7814372B2 (en) * 2007-09-07 2010-10-12 Ebay Inc. Method and system for exception detecting and alerting
US8407686B2 (en) 2007-09-07 2013-03-26 Ebay Inc. Method and system for problem notification and processing
US8250246B2 (en) * 2008-07-09 2012-08-21 Finisar Corporation Loading and executing firmware module without resetting operation
JP5261113B2 (ja) * 2008-09-29 2013-08-14 キヤノン株式会社 システム、サーバ、画像形成装置、制御方法及びプログラム
JP6115097B2 (ja) * 2012-11-20 2017-04-19 株式会社リコー 情報処理装置、情報処理システム、プログラム及び情報処理方法
JP6335607B2 (ja) * 2014-04-21 2018-05-30 キヤノン株式会社 通信システム、画像処理装置、画像処理装置の制御方法、及びプログラム
JP6055810B2 (ja) * 2014-11-14 2016-12-27 京セラドキュメントソリューションズ株式会社 障害管理システム、障害管理サーバー、および障害管理プログラム

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS58112147A (ja) * 1981-12-25 1983-07-04 Fujitsu Ltd 自動トレ−ス処理制御方式
JP2000020344A (ja) * 1998-06-30 2000-01-21 Nec Software Shikoku Ltd トレース情報採取方式
JP2003005991A (ja) * 2001-06-25 2003-01-10 Toshiba Tec Corp ファームウェアアップデートシステム、ファームウェア配信プログラムおよび電子機器
JP2005235087A (ja) * 2004-02-23 2005-09-02 Nec Corp 携帯端末の不具合調査システム，方法，携帯端末およびプログラム
JP2006011718A (ja) * 2004-06-24 2006-01-12 Toshiba Corp エラー監視装置、エラー監視システム及びエラー処理方法

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS58112147A (ja) * 1981-12-25 1983-07-04 Fujitsu Ltd 自動トレ−ス処理制御方式
JP2000020344A (ja) * 1998-06-30 2000-01-21 Nec Software Shikoku Ltd トレース情報採取方式
JP2003005991A (ja) * 2001-06-25 2003-01-10 Toshiba Tec Corp ファームウェアアップデートシステム、ファームウェア配信プログラムおよび電子機器
JP2005235087A (ja) * 2004-02-23 2005-09-02 Nec Corp 携帯端末の不具合調査システム，方法，携帯端末およびプログラム
JP2006011718A (ja) * 2004-06-24 2006-01-12 Toshiba Corp エラー監視装置、エラー監視システム及びエラー処理方法

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2009116426A (ja) * 2007-11-02 2009-05-28 Hitachi Electronics Service Co Ltd 均一保守サービス提供支援端末
JP2015082169A (ja) * 2013-10-22 2015-04-27 株式会社リコー 検索システム、情報処理装置、及び情報処理方法
JP2016038777A (ja) * 2014-08-08 2016-03-22 シャープ株式会社 通信システム、電子機器、通信装置、制御方法、およびプログラム
JP2017122954A (ja) * 2016-01-04 2017-07-13 富士ゼロックス株式会社 管理装置、管理システム及び管理プログラム
JP2019049814A (ja) * 2017-09-08 2019-03-28 富士ゼロックス株式会社 電子装置
JP7009852B2 (ja) 2017-09-08 2022-01-26 富士フイルムビジネスイノベーション株式会社 電子装置
US11216328B2 (en) 2017-11-09 2022-01-04 Samsung Electronics Co., Ltd. Server, electronic device, and control method thereof
JP2020088806A (ja) * 2018-11-30 2020-06-04 キヤノン株式会社 情報処理装置、およびその制御方法、プログラム
JP7309349B2 (ja) 2018-11-30 2023-07-18 キヤノン株式会社 情報処理装置、およびその制御方法、プログラム

Also Published As

Publication number Publication date
US8027051B2 (en) 2011-09-27
US20070285689A1 (en) 2007-12-13

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