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Avaya Inc. |
Immediate reconnection of a call to an agent in a contact center
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2018-02-13 |
2019-01-18 |
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2018-04-24 |
2019-10-25 |
Orange |
Procede et systeme de detection de coupures de communications mobiles et de retablissement automatique des communications.
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2018-09-11 |
2019-12-24 |
Qualcomm Incorporated |
Enhanced user experience for voice communication
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2019-07-04 |
2020-08-18 |
Noble Systems Corporation |
Handling a callback call in a contact center in response to a limited-content message
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Facebook, Inc. |
Live group video streaming
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2021-01-25 |
2023-05-09 |
Optum Services (Ireland) Limited |
Conformational framework for call drop likelihood from interactive voice response system
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2021-07-30 |
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Zoom Video Communications, Inc. |
Message-based interactive voice response menu reconnection
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2023-01-12 |
2025-02-25 |
InContact Inc. |
System and method for reconnecting an inbound originated call
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2023-07-12 |
2025-09-30 |
Zoom Communications, Inc. |
Disconnected contact center request management
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