JP2002074588A - Method and system for communicating car allocation and recording medium recording program for the same - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide car allocation communicating method/system for speedily and efficiently performing the car allocation service of high quality without congestion even if multiple coming persons exist and the allocation of multiple taxis is required at the time of leaving in a hotel and a hall, where a party is held, a funeral hall and an event hall. SOLUTION: A call number for car allocation and the self-station number of a pocket bell (trademark) 2 are contrasted/registered in a personal computer 1 by using the personal computer 1, the pocket bell 2 and a car call ticket 3. The pocket bell 2 is assigned by the call number and it is distributed to a driver. The car call ticket 3 is distributed to the coming person by describing the assigned call number. When the coming person shows the car call ticket 3, the call number described on it is inputted to the personal computer 1, the pocket bell 2 of the self-station number corresponding to the call number is called from the personal computer 1 through networks 7 and 12 and car allocation is reported to the driver.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a vehicle dispatching method and a vehicle dispatching method for using a portable wireless terminal to inform a driver of a vehicle such as a taxi at a party, a funeral, a lecture, a venue for various events, or the like. The present invention relates to a communication system and a recording medium that records a program for the communication system.

[0002]

2. Description of the Related Art Japanese Unexamined Patent Publication No. Hei 6-290184 discloses a flexible dispatch system for a transportation company. In this flexible dispatch system, a plurality of pagers to which the same call number is set and which can display a plurality of digits of numerical information are distributed to a plurality of carriers. By using the same call number, a plurality of transport operators encode predetermined vehicle allocation information into multi-digit numerical information and broadcast them all at once,
Exchanging predetermined vehicle allocation information and performing vehicle allocation and distribution among multiple transportation companies, tabulating information on vehicle allocation and distribution at the data aggregation center, based on information on vehicle allocation and distribution aggregated at this data aggregation center, Depending on the center,
This is a system for performing settlement of costs related to interchangeable vehicles between a plurality of transportation companies.

[0003]

Although this flexible vehicle dispatching system is a vehicle dispatching communication system that makes use of the advantage of a pager (pager) capable of broadcasting at the same time, it provides a flexible vehicle dispatching system between a plurality of carriers. This is a limited use for centralized settlement at a center of a plurality of transportation companies.

By the way, in hotels, halls, funeral halls, and event venues that serve as party venues, it is common to arrange vehicles such as taxis for exiting visitors, but when there are many visitors, it becomes crowded. Often, you will be waiting for a taxi for a long time. In particular, in hotels that require high customer service, even if other services give the customer satisfaction, poor dispatching service on the way home can hurt the mood and affect the hotel's reputation.

[0005] An object of the present invention is to quickly and without congestion even in a hotel, hall, funeral ceremony hall, event hall, or the like, which is a party venue, when there are many visitors and a large number of taxis must be dispatched when leaving. Another object of the present invention is to provide a vehicle dispatch communication method, a vehicle dispatch communication system, and a recording medium on which a program for recording the vehicle dispatch program can be efficiently provided.

[0006]

According to the present invention, a call processing information terminal, a portable radio terminal, and a car call card are used. Registered by comparing with the station number,
Allocated by the call number and distributed to the driver, the car call card is described or recorded with the allocated call number and distributed to the visitors, and when the visitor presents the car call card, it is described or recorded on this The call number is input to the call processing information terminal, and the portable radio terminal having the own station number corresponding to the call number is called from the call processing information terminal through the network, and the driver is notified of the dispatch. .

As a portable radio terminal, a pager (pager) capable of simultaneous broadcasting is preferable. Since the information terminal for call processing is generally used at the reception at the venue, a personal computer is preferable. The call processing information terminal can have the following functions.

[0008] The call processing information terminal simultaneously calls the portable radio terminal by the preset number of simultaneous transmissions. In this case, in order to avoid congestion, it is preferable to call the portable wireless terminal at a preset time interval.

The call processing information terminal transmits a message registered in advance to call the portable wireless terminal. The call history of the portable wireless terminal can be stored and displayed on the call processing information terminal.

[0010] As a car call card, in addition to a so-called number tag in which the call number is handwritten or printed, a card in which the call number is described by a bar code, a magnetic card in which the call number is magnetically recorded, and the call number are stored in the IC memory. A recorded IC card or the like may be used.

The method of the present invention can be easily implemented by recording a program for this purpose on a recording medium, reading it out with a call processing information terminal brought into the venue, and installing it each time, and can also be used to easily execute software and data leakage. Security such as prevention can be secured.

[0012]

Next, embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 1 shows an example of the overall configuration of a vehicle dispatch communication system according to the present invention. In this example, assuming a party to be held at a hotel, this system is assumed to be a rental system, and a lender is to lend it to a party organizer. A personal computer (hereinafter referred to as a personal computer) 1 is used as an information terminal for call processing. A pager (hereinafter referred to as a pager) 2 is used as a wireless terminal, and a car calling ticket 3 which is a paper piece describing a calling number is used as a car calling card, and these are prepared by the rental lender side. The lender may be a pager carrier or a dedicated rental company.

The personal computer 1 is used by placing it at the reception counter of the hotel, and the pager 2 is put in a bag for each reserved taxi driver along with a party timetable and a guide map from the parking lot to the car cab. Distribute, car call ticket 3
Is an invitee who uses a taxi on the way back (hereafter,
Will be distributed at the time of admission.

FIG. 2 shows a pager 2 distributed to a driver.
, A guide map 4 and a bag 5 for containing these. The pager 2 is provided with an appropriate calling number for use in the present system on the outer surface, and the guide map 4 describes a map from the parking lot to the car entrance (hotel entrance) and necessary precautionary notes. In the bag 5, the corresponding call number is written in large form. The taxi driver who receives these,
Put the bag where the call number written on the bag 5 is clearly visible from the front of the vehicle, and wait in the parking lot. Although not shown, a party timetable may be put in the bag so that the driver can know the progress and end time of the party.

FIG. 3 shows a car calling ticket 3. Car call ticket 3
A copy stub 3a to be used by the visitor himself and a presentation stub 3b to be presented when requesting a taxi dispatch can be separated at the cutoff line 3c. A visitor who has left the party venue presents the car calling ticket 3 to the attendant. The attendant cuts out the presentation stub 3b and hands it over to the operator of the personal computer 1. The copy stub 3a is returned to the visitor, guided to the carriage, and waits for a taxi. Alternatively, the visitor cuts out the stub and presents it, and then waits for a taxi by the carriage.

The personal computer 1 is preferably of a notebook type. An arbitrary number of personal computers 1 are prepared according to the number of visitors.
It is connected to a digital or analog public wired network 7 such as DN or PSTN, and communicates with a server 8 on the rental lender side by wire. In this system, it is possible to support both analog lines and digital lines, but if the amount of transmitted data is large, digital lines are recommended. Also, a personal computer 1 to which a mobile phone terminal (mobile phone or PHS phone) 9 is connected is prepared as a spare, and when a trouble occurs in wired communication, a wireless base station 10 of a mobile phone or PHS and a public wired network are used. 7 and communicates with the server 8 of the rental lender.

The server 8 relays data sent from the personal computer 1 and processes transmission timing and the number of simultaneous transmissions. The server 8 sends the processed data to the Internet 12 via the router 11. I do.

On the other hand, a router 13, a port master 14 and an exchange 15 are installed at the pager communication processing center, and the router 13 is connected to the Internet 12 so that pager call data from the server 8 can be transmitted via the Internet. Is transmitted to the communication processing center. And
On such a route, a specific pager 2 is called from the pager base station 16 in accordance with the transmission described below from the personal computer 1 placed at the reception counter of the hotel.

A program (software) of the present system for making such a pager call is recorded on a portable recording medium such as a floppy disk, a CD-R, a CD-RW, an MO, or an IC memory card. And can be installed on the personal computer 1 used each time.

Hereinafter, the operation of the present system will be described with reference to a screen displayed on the personal computer 1 by the installed program.

This program operates in the form of Internet browser software, and FIG. 4 shows an initial menu screen. On this screen, "Send registration"
And four buttons 17 to 20 of “History (refinement) and History (list)” and “Setting”.

When the "SET" button 20 is pressed (clicked with the mouse), the screen changes as shown in FIG. 5, and a total number of call pages registration field 21 for determining the total number of pagers to call (the total number of taxis). A delay time interval registration field 22 for determining a calling time interval, a transmission number registration field 23 for determining the number of pagers to be simultaneously called using the broadcast function, a repeat number registration field 24 for determining the number of repetitions, a plurality of units. When a personal computer is used, an exclusive function selection field 25 for deciding whether or not data entry of the same content is to be excluded and a plurality of fixed phrase registration fields 26 for registering fixed phrases to be displayed on the pager screen are displayed. You. Data entered in these fields is registered in the personal computer (stored in the memory) by pressing the “SET” button 27.

When the "number list registration" button 28 on the screen shown in FIG. 5 is pressed, the screen changes as shown in FIG. 6, and a call number / station number contrast registration field 29 for registering the own page number of the pager with respect to the call number. Is displayed. This call number
The station number control registration field 29 is in a table format, in which call numbers are described in advance in order, and the own station numbers of the pagers corresponding to the call numbers are input one by one in the corresponding fields. The input data is registered in the personal computer 1 by pressing a "setting" button 30, and can be saved as another file by pressing a "file" button 31. Of course, printing as a list is also possible. Pressing the "ALLCLIAR" button 32 clears all.

The "transmission registration" button 17 on the screen shown in FIG.
When the button is pressed, the screen changes as shown in FIG. 7, and a call number registration field 33 for registering a call number to be dispatched is displayed. The call number registration field 33 is also in the form of a table, and the call numbers of the car call tickets presented by the visitors are input one by one. The screen shown in FIG. 7 displays the delay time interval, the number of transmissions and the fixed text set in advance on the setting screen shown in FIG. 5, and the number of pagers that have completed transmission (calling). (Number of taxis),
The number of pagers (the number of taxis) waiting for transmission (calling), the number of processing times so far, and the like are also displayed. In addition, an arbitrary fixed phrase can be selected, and a free phrase can be input and selected.

When the "register" button 34 on the screen shown in FIG. 7 is pressed, the call number entered in the call number registration field 33 is registered in the personal computer 1, and the screen changes as shown in FIG. The message is displayed as a transmission destination, and the set fixed phrase or free text is displayed as a transmission message (telegram). Then, these data are transmitted to the server 8 on the rental lender side as shown in FIG. 1, and the pager 2 of the station number corresponding to the transmitted call number is simultaneously called as shown in FIG. The transmitted message is displayed on the screen of each pager 2.

The taxi driver carrying the called pager 2 makes the calling number written in the bag 5 clearly visible from outside the car, and moves to the carriage approach specified in the guide map 4. Move the car. The attendant waiting for the taxi or the visitor himself searches for a taxi holding the same number (call number written on the bag 5) as the call number described on the copy stub 3a of the car call ticket 3. When giving guidance on boarding, the visitor is guided to the taxi, and when the visitor is himself, he gets on the taxi. The taxi driver is a stub 3 for a copy of the visitors
Looking at a, it is confirmed that the call number of the own vehicle matches, and then the vehicle departs.

Pager 2 distributed to taxi driver
May be collected when leaving the parking lot, or with the bag 5 when a visitor gets on the vehicle. When only the pager 2 is collected when leaving the parking lot, if the bag 5 is to be collected when the visitor gets on the car, the call number described on the bag 5 and the copy stub 3a are described. By collating with the called number, a dispatch error can be avoided.

When the "history (refine)" button 18 on the screen shown in FIG. 4 is pressed, the screen changes to a search input screen as shown in FIG. 9, and the registered data can be narrowed down by date and time to search. The “Refine” button 35 in FIG.
By pressing, search results as shown in FIG. 10 are displayed in a table format.

The "history (list)" on the screen shown in FIG.
When the button 19 is pressed, the screen changes as shown in FIG. 11, and a list of call numbers is displayed. Called, uncalled, unregistered, error (NG), etc. are displayed in each call number column in different colors. It has become.

Since the pager 2 can simultaneously call a plurality of arbitrary pagers by simultaneous broadcast and does not have a calling function of the other party such as a portable telephone or a PHS telephone,
Even if distributed to the driver, there is no risk of unauthorized use, and it is suitable as a portable wireless terminal used in this system. But,
The present invention can also use a mobile phone terminal such as a mobile phone or a PHS phone.

A notebook personal computer is preferable as the call processing information terminal, but a desktop personal computer is also suitable.
If the number of calls is small, the mobile information terminal (PD
Use of A) is also possible.

If a bar code reader is used to read a car call ticket in which a bar code is written in addition to the call number and the bar code reader reads the call number, mistakes in inputting the call number can be avoided and the call number can be input quickly. Further, as the car calling card, a card that can be automatically read, such as a magnetic card or an IC card, may be used.

In the above, the case of a party having a hotel as a venue has been described as an example. However, the venue is not limited to a hotel. The present invention can also be applied to a dispatch service for vehicles such as microbuses.

Furthermore, the present system is a rental system, and a personal computer, a pager, and a car calling ticket are prepared by the rental lender. However, the system may be prepared by the venue provider instead of the rental system.

When this system is rented out by a pager telecommunications carrier, if the server 8 is installed in a communication processing center, the pager 2 can be called without passing through the Internet 12.

[0037]

As described in detail above, the present invention uses a call processing information terminal, a portable radio terminal, and a car call card, and the call processing information terminal includes a call number for dispatch and a portable radio terminal. The mobile radio terminal assigns the call number and distributes it to the driver, and the car call card describes or records the assigned call number and distributes it to the visitors, When the visitor presents the car calling card, the call number described or recorded on the card is input to the call processing information terminal, and the call processing information terminal carries the own number corresponding to the call number through the network. Calls the wireless terminal and notifies the driver of the dispatch, so if there are many visitors at a party venue such as a hotel, hall, funeral hall, or event venue, and a lot of taxis must be dispatched when leaving. But, it is quickly and efficiently high quality dispatch service without congestion.

[Brief description of the drawings]

FIG. 1 is a system diagram showing an example of the entire configuration of a vehicle dispatch communication system according to the present invention.

FIG. 2 is a plan view showing a pager to be distributed to a driver, a guide map, and a bag for storing these.

FIG. 3 is a plan view of a car calling ticket distributed to visitors.

FIG. 4 is a diagram showing an initial screen on a personal computer.

FIG. 5 is a diagram showing a setting screen.

FIG. 6 is a diagram showing a screen for registering a pager station number in comparison with a call number;

FIG. 7 is a diagram showing a transmission registration screen for registering a pager to be called with a call number.

FIG. 8 is a diagram showing a display screen of a call number and a sentence to be called after transmission registration is completed.

FIG. 9 is a diagram showing a search screen for refining and searching a registration history.

FIG. 10 is a diagram showing a screen displaying a result of a refined search.

FIG. 11 is a diagram showing a history list display screen.

FIG. 12 is a diagram illustrating that a pager having a station number corresponding to a registered call number is called.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Personal computer 2 Pager 3 Car call ticket 3a Reservation stub 3b Presentation stub 3c Cut-off line 4 Guide map 5 Bag 6 Router 7 Public wired network 8 Server 9 Mobile phone terminal 10 Wireless base station 11 Router 12 Internet network 13 Router 14 port master 15 exchange 16 pager base station

Claims (9)

[Claims] 1. A call processing information terminal, a portable radio terminal, and a car call card, and registered in the call processing information terminal by comparing a call number for dispatch and a mobile radio terminal's own number. The mobile radio terminal allocates the call number according to the call number and distributes it to the driver, and the car call card describes or records the allocated call number and distributes it to the visitor, and the visitor presents the car call card. The call number described or recorded in this is input to the call processing information terminal, and the call processing information terminal calls the portable wireless terminal of the own station number corresponding to the call number through the network, and dispatches the vehicle to the driver. A dispatch communication method characterized by notification. 2. The dispatching communication method according to claim 1, wherein the call processing information terminal simultaneously calls the portable wireless terminals by a preset number of simultaneous transmissions. 3. The method according to claim 2, wherein the call processing information terminal calls the portable wireless terminal at a preset time interval. 4. The method according to claim 1, wherein the call processing information terminal transmits a message registered in advance to call the portable radio terminal. 5. The call processing information terminal according to claim 1, wherein the call history of the portable radio terminal is stored and displayed.
Vehicle dispatch communication method described in 2, 3 or 4. 6. A call processing information terminal registered by comparing a call number for dispatching with a local number of a portable wireless terminal,
When a visitor presents a car call card, which is composed of a portable wireless terminal allocated to the driver by the call number and distributed to the driver, and a car call card described or recorded with the allocated call number and distributed to the visitor. The call number described or recorded in this is input to the call processing information terminal, and the call processing information terminal calls the portable wireless terminal of the own station number corresponding to the call number through the network, and dispatches the vehicle to the driver. Vehicle dispatch communication system characterized by notification. 7. The dispatch communication system according to claim 6, wherein the portable wireless terminal is a pager. 8. The dispatch communication system according to claim 6, wherein the call processing information terminal is a personal computer. 9. A recording medium on which a program for executing the method according to claim 1 is recorded and which can be read by an information terminal for call processing.