JP2007025897A - Vehicle allocation system, vehicle allocation center device and mobile station device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve the convenience for taxi users and taxi drivers. <P>SOLUTION: A vehicle allocation center 1 receives, at customer information registration/change request, customer information inputted from a customer terminal after performing authentication by a member ID transmitted from the customer terminal, and stores the customer information in a customer information DB 14a in association with the member ID. Meanwhile, the center reads, at customer information request from a radio mobile station 2, the corresponding customer information from the customer information DB 14a based on the member ID transmitted therefrom, and transmits the read customer information to the radio mobile station 2 of the requesting source. The mobile station 2 receives and presents the transmitted customer information through a radio line. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a vehicle allocation system for vehicle allocation management used in, for example, an AVM (Automatic Vehicle Monitoring) system for taxi allocation using a commercial radio device, a vehicle allocation center device, and a mobile station device.

  With the development of wireless communication technology, the positioning technology using radio waves has been greatly developed. Today, the positioning system using GPS (Global Positioning System), the accuracy of the GPS receiver alone in the world is about 10m error. Now you can get location information. This GPS technology is mainly used for car navigation, navigation of ships and aircraft, surveying, and the like.

  In addition, with recent development of wireless mobile communication systems, it is possible to easily perform mobile data communication for a wide area. Fusion of these positioning technologies and wireless mobile communication systems has put mobile location management systems and text transmission systems into practical use, with the aim of improving the efficiency of delivery of home delivery vehicles and taxis through public and commercial radios. It's being used. In a conventional wireless mobile communication system such as a taxi dispatch AVM system, at least one base station is connected to a dispatch center and manages dispatches at the dispatch center. In addition, a vehicle (taxi), which is a mobile station, uses a polling response signal to transmit the current position to the dispatching center using GPS, thereby improving the dispatching efficiency (see, for example, Patent Document 1). .

JP 2003-217092 A

  Traditionally, when you take a taxi, you have to explain your destination each time. Even when making a reservation for dispatch, it is necessary to indicate the place of dispatch. However, for passengers who frequently use taxis and whose destinations and dispatch locations are almost decided, it is troublesome to explain the destination or dispatch location (for example, home) at each boarding or reservation. In addition, for taxi drivers, there are many cases in which it is not possible to draw out a clear instruction on the destination or dispatch location from the passengers, which causes troubles with the passengers.

  The present invention has been made paying attention to the above circumstances, and the purpose of the invention is, for example, when a boarding or dispatching reservation is made, the description of a predetermined destination or dispatching place can be simplified, and taxi An object of the present invention is to provide a vehicle allocation system, a vehicle allocation center device, and a mobile station device that can improve the convenience of users and taxi drivers.

  In order to achieve the above object, a vehicle allocation system according to the present invention includes a vehicle allocation center device in which customer identification information is given in advance to a customer and connected to a customer terminal via a communication line, and a mobile station device mounted on the vehicle. The vehicle allocation center device is connected to the customer identification information and customer information presented at the time of the request in response to the customer information registration / editing request from the customer terminal. Customer information input means for receiving input, customer information storage means for storing the customer information in association with the customer identification information, and the customer presented at the time of request in response to a customer information request from the mobile station device And customer information output means for reading out the corresponding customer information from the customer information storage means based on the identification information and outputting it to the requesting mobile station apparatus. On the other hand, the mobile station device transmits to the vehicle allocation center device the identification information requesting the customer information by designating the customer identification information via the radio channel, and the radio channel from the vehicle allocation center device. Receiving means for receiving the customer information corresponding to the identification information notified via the ID, and presenting means for presenting the received customer information.

  A vehicle allocation center device according to the present invention is provided with a customer identification information in advance, connected to a customer terminal via a communication line, and connected to a mobile station device mounted on a vehicle via a radio channel. A customer information input means for accepting input of the customer identification information and customer information presented at the time of the request in response to a customer information registration / editing request from the customer terminal; Customer information storage means for storing information in association with information. Then, in response to the customer information request from the mobile station device, the corresponding customer information is read from the customer information storage means based on the customer identification information presented at the time of request and output to the requesting mobile station device To do.

  In addition, the mobile station apparatus according to the present invention is provided with customer identification information in advance and connected to the customer terminal via a communication line, in response to a customer information registration / edit request from the customer terminal, upon request. Accepts input of the customer identification information and customer information to be presented, stores the customer information in association with the identification information, and reads the customer information from the customer information storage means based on the identification information requesting the customer information A mobile station device connected to an output dispatch center device via a wireless line, and transmitting the identification information requesting the customer information by designating the customer identification information via the wireless line to the dispatch center device Transmitting means, receiving means for receiving customer information corresponding to the identification information notified from the dispatch center device via the wireless line, and the received customer information In which and a Shimesuru presentation unit.

  The vehicle allocation system configured as described above, the vehicle allocation center device, and the mobile station device receive customer information and customer identification information input from the customer terminal, and store the received customer information in association with the customer identification information. Further, in response to the customer information request from the mobile station apparatus, the corresponding customer information is read out from the stored customer information based on the customer identification information presented at the time of the request and output to the requesting mobile station apparatus. In the mobile station device, customer information registered in advance is presented by transmitting customer identification information to the dispatch center device. Thus, for example, it is not necessary for the operator of the vehicle dispatching room to convey customer information to the taxi crew, and the taxi crew knows the customer information registered in advance based on the customer identification information in the vehicle. It is possible to provide a service according to the situation.

The vehicle allocation system according to the present invention is also characterized by having the following configuration.
The customer information input means sets position information designating at least one dispatch location as an essential item of the customer information, and the dispatch center device is presented at the time of request in response to a dispatch reservation request from the customer terminal. Based on the customer identification information, the corresponding customer information is read out from the customer information storage means, the position information included in the customer information is presented as an option for the place of dispatch, and any position information including the option and the dispatch reservation time information Vehicle allocation reservation information input means for accepting input as an essential item of vehicle allocation reservation information, vehicle allocation reservation information storage means for storing the vehicle allocation reservation information, and vehicle allocation reservation information storage means when a certain time before the vehicle allocation reservation time arrives Further includes vehicle allocation reservation information output means for reading out the corresponding vehicle allocation reservation information and outputting the information to the mobile station device. Further, the mobile station device receives a vehicle reservation information receiving means for receiving vehicle reservation information transmitted from the vehicle dispatch center device, and vehicle reservation information presentation for presenting at least position information to the vehicle based on the vehicle reservation information. And a means for receiving response information indicating whether or not the vehicle can be dispatched with respect to the presented position information, and transmitting the response information to the dispatch center device.

  In a conventional WEB reservation system, when a customer makes a reservation on the WEB, the reservation data is stored in a taxi company WEB server and printed out by a printer. The operator of the dispatch room looks at the printed reservation data and manually inputs and stores the reservation data in the dispatch terminal. The dispatch terminal has a function to issue an alarm when the reservation time shown in each reservation data approaches, and a method for informing the dispatch room operator that the reservation time is approaching by this alarm and issuing a dispatch instruction I was taking. For this reason, in the conventional system configuration as described above, when an operator manually inputs reservation data, an input error is caused, it takes time to input reservation data, or the reservation data that has been output is lost. There was a fear that I could not understand.

  On the other hand, in the above configuration, the position information included in the customer information stored in advance at the time of the vehicle allocation reservation is presented as an option for the vehicle allocation location, and any position information including the option and the input of the vehicle allocation reservation time information are input to the vehicle allocation reservation. Accept as an essential item of information. Further, when a certain time before the vehicle allocation reservation time arrives, the corresponding vehicle allocation reservation information is notified to the mobile station device. As a result, the amount of work for the operator can be reduced, the time can be shortened, and the reservation can be prevented from being forgotten. Therefore, the certainty and convenience in the reservation for dispatching a taxi can be improved.

  Further, the mobile station device presents the vehicle allocation location to the vehicle based on the vehicle allocation reservation information transmitted from the vehicle allocation center device, and notifies the vehicle allocation center device of a response indicating whether or not the vehicle allocation is possible for the presented vehicle allocation reservation information. Thereby, for example, a taxi crew can reliably recognize the dispatch location, so that it is possible to perform the dispatch quickly and reliably.

  Therefore, according to the present invention, it is possible to provide a vehicle allocation system, a vehicle allocation center device, and a mobile station device that can improve convenience for taxi users and taxi drivers.

FIG. 1 is a schematic configuration diagram of a vehicle allocation management system including a vehicle allocation center device (hereinafter referred to as vehicle allocation center) according to an embodiment of the present invention.
This system includes a dispatch center 1 including a base station radio 11, a wireless mobile station (taxi) 2, a communication network NW, a customer terminal 3, and a GPS 6. Each wireless mobile station 2 existing in the base station cover area of the dispatch center 1 detects the position of the host vehicle by the GPS 6 and transmits position information according to a polling signal coming from the dispatch center 1. In addition, communication by voice or data is performed between the dispatch center 1 and each wireless mobile station 2 via a wireless line. Furthermore, the dispatch center 1 can be connected to the customer terminal 3 and transmits / receives data to / from the customer terminal 3 via the communication network NW.

  FIG. 2 is a configuration diagram of the vehicle allocation management system shown in FIG. The dispatch center 1 includes a base station radio 11, a hub 12, a WEB server 13, a DB server 14, a dispatch terminal 15, and a stand microphone 16. The base station radio 11 includes a transmission / reception unit, a modulation unit, and a demodulation unit, and performs radio communication with the radio mobile station 2. The hub 12 is connected to the base station radio 11, the WEB server 13, the DB server 14, and the vehicle allocation terminal 15 to form a local network in the vehicle allocation center 1.

  The WEB server 13 is configured by a computer having a function of providing WEB content to the customer terminal 13 using the WWW system. The WEB server 13 includes a customer information registration / change program 13a and a vehicle allocation reservation reception program 13b. The customer information registration / change program 13a performs registration / change processing of customer information stored in the DB server 14 in response to a customer information registration / change request received from the customer terminal 13. In addition, the vehicle allocation reservation receiving program 13b receives a vehicle allocation reservation request from the customer terminal 13, and stores the vehicle allocation reservation content in the DB server 14.

  The DB server 14 is composed of a database management server, and stores a customer information database (customer information DB) 14a and a vehicle allocation reservation database (vehicle allocation reservation DB) 14b. Customer information input from the customer terminal 3 is stored in the customer information DB 14a. For identification of a customer, for example, a member ID (for example, a number of several digits) described on a member card distributed from a crew member at the time of getting on a taxi is used. Using this member ID as customer-specific identification information, the name, home address, destination (determined destination), date of change (date of change of customer information), confirmation check (confirmed by customer) Confirmation) is stored. FIG. 3 shows an example of the configuration. In FIG. 3, although there is one destination item, a plurality of destinations may be stored. Further, position information such as an address may be stored together with the name of the destination.

  Further, the vehicle allocation reservation DB 14b stores vehicle allocation reservation information received from the customer terminal. The dispatching reservation information includes use date and time, number of people, boarding location, member ID, and dispatched check (confirmation of dispatching completion). FIG. 4 shows an example of the configuration. As the boarding place, either the home address or the destination stored in FIG. 3 or the place designated by the customer is selected and stored by the customer.

  The vehicle allocation terminal 15 is composed of a personal computer or the like, and includes a vehicle allocation program 15a and a customer information provision program 15b. The vehicle allocation program 15a instructs the base station radio 11 to output a vehicle allocation request signal based on the vehicle allocation reservation DB 14b, and the base station radio 11 that has received the instruction sends the vehicle allocation request signal to the radio mobile station 2 And a response signal from the wireless mobile station 2 is received. The customer information providing program 15b instructs to read out corresponding customer information from the customer information DB 14a based on the member ID transmitted from the wireless mobile station 2 and output it to the requesting wireless mobile station 2. The wireless mobile station 2 receives the transmitted customer information and presents it in the vehicle of the wireless mobile station 2.

The stand microphone 16 is used by the operator in the dispatch room for a call with the crew of the wireless mobile station 2. The audio signal input to the stand microphone 16 is transmitted to the radio mobile station 2 by the base station radio 11 via a radio line.
The customer terminal 3 is composed of, for example, a personal computer, a mobile communication terminal such as a mobile phone or a PDA. The customer terminal 3 includes a display such as an LCD (liquid crystal display) and an input device such as a keyboard and a mouse, and has a function of communicating with the WEB server 13 via a WEB browser function and a communication network NW.

  The wireless mobile station 2 is a vehicle such as a taxi, and includes a mobile station radio 21 and an operating device 22. The mobile station radio 21 communicates with the base station radio 11 provided in the dispatch center 1 via a radio line. The operation device 22 is provided with a display device for displaying the details of the vehicle allocation in response to a vehicle allocation request from the vehicle allocation center 1, a response button for responding to the vehicle allocation request, and the like.

  Next, the operation of the vehicle allocation management system configured as described above will be described. FIG. 5 is a sequence diagram showing the procedure and contents of the customer information registration / change process. FIG. 6 is a sequence diagram showing the procedure and contents of the dispatch reservation process. FIG. 7 is a sequence diagram showing the procedure of the dispatch process and the contents thereof. FIG. 8 is a sequence diagram showing the procedure and contents of the customer information presentation process.

(Customer information registration / change process)
Prior to the flowchart of FIG. 5, it is assumed that the customer has been given a member card in which individual identification information (hereinafter referred to as a member ID) is written by a crew member when using a taxi before. In the following, customer information is registered / changed using this member ID.

  In step S5a, for example, the customer terminal 3 accesses a WEB site operated by a taxi company, and transmits a customer information registration / change request to the WEB server 13 via the communication network NW. Upon receiving the customer information registration / change request via the communication network NW, the WEB server 13 executes the customer information registration / change program 13a, and transmits a member ID input request to the customer terminal 3 in step S5b. . In response to this member ID input request, the customer terminal 3 transmits the member ID described in the member card input by the customer to the WEB server 13.

  Then, the WEB server 13 transmits the member ID to the DB server 14. In step S5c, the DB server 14 accesses the customer information DB 14a and refers to the received member ID. In the above reference, when the member ID is authenticated, the DB server 14 returns the customer information corresponding to the member ID to the WEB server 13. Upon receiving the customer information, the WEB server 13 creates customer information registration / change screen data based on the customer information and transmits it to the customer terminal 3 in step S5d.

  In step S5e, the customer terminal 3 displays a customer information registration / change screen as shown in FIG. 9 based on the received screen data. It should be noted that previously registered contents are displayed for each item on the customer information registration / change screen, and items other than the member ID are displayed blank or a sentence for prompting description when the first customer information is registered. Further, a plurality of destination items can be registered, or position information such as an address can be registered together with the destination name.

  In the customer information registration / change screen, the input customer information (name, home address, destination) is transmitted from the customer terminal 3 to the WEB server 13 together with the member ID. After receiving the customer information, the WEB server 13 further transmits it to the DB server 14. The DB server 14 stores the received customer information in the customer information DB 14a in step S5f. As a result, the name, home address, and destination are stored in association with the member ID as shown in FIG. Note that the date of registration / change of customer information is stored in the “change date” item, and the “confirmed” item is blank. Then, the DB server 14 transmits a notification of completion of the customer information registration / change process to the WEB server 13, and the WEB server 13 receives the completion notification and further notifies the requesting customer terminal 3 of the completion of the above process. Notice. Then, for example, a message such as “Customer information registration / change completed” is displayed on the customer terminal 3.

(Vehicle allocation processing)
In step S6a of FIG. 6, the customer accesses, for example, a WEB site operated by a taxi company by the customer terminal 3, and the customer terminal 3 transmits a dispatch reservation request to the WEB server 13 via the communication network NW. . Upon receiving the vehicle allocation reservation request via the communication network NW, the WEB server 13 executes the vehicle allocation reservation reception program 13b, and in step S6b, requests for input of a member ID to the customer terminal 3 for customer authentication confirmation. Send. In response to the input request of the member ID, the customer terminal 3 transmits the member ID described in the member card input by the customer to the WEB server 13, and further, the member ID is transmitted from the WEB server 13 to the DB server 14. Is sent.

  Then, in step S6c, the DB server 14 refers to the customer information DB 14a, reads the customer information based on this member ID, and returns it to the WEB server 13. Upon receiving the customer information, the WEB server 13 creates vehicle allocation reservation screen data based on the customer information in step S6d, and transmits the vehicle allocation reservation screen data to the customer terminal 3. In step S6e, the customer terminal 3 displays a vehicle allocation reservation screen as shown in FIG. 10 based on the vehicle allocation reservation screen data.

  This vehicle allocation reservation screen is created based on the customer information read from the customer information DB 14a based on the member ID, the name is displayed in advance, and the boarding location is a pre-registered home, destination, etc. It is presented in a selection format such as a pull-down menu using as a choice. In this way, it is possible to save the trouble of inputting an address or the like every time a reservation is made. Needless to say, if there is no boarding place as an option, it may be possible to input directly.

  On the vehicle allocation reservation screen, the input vehicle allocation reservation information (use date / time, number of people, boarding location) is transmitted from the customer terminal 3 to the WEB server 13. The WEB server 13 receives the vehicle allocation reservation information and then transmits it to the DB server 14. In step S5f, the DB server 14 stores the received vehicle allocation reservation information in the vehicle allocation reservation DB 14b. As a result, the date and time of use, the number of people, the boarding place, and the member ID are stored in the dispatch reservation DB 14b as shown in FIG. However, the item “already dispatched” is blank here. Then, the DB server 14 transmits a notification of completion of the vehicle allocation reservation process to the WEB server 13, and the WEB server 13 receives the completion notification and further notifies the requesting customer terminal 3 of the completion of the above process. Then, on the customer terminal 3, for example, a message such as “Vehicle allocation reservation has been completed.” Is displayed.

(Vehicle allocation processing)
In FIG. 7, the DB server 14 executes the vehicle allocation program 15a, and accesses the vehicle allocation reservation DB 14b at regular time intervals (for example, 1 minute) and monitors the arrival of the vehicle allocation reservation time in step S7a. In step S <b> 7 b, when a predetermined time (for example, 30 minutes) before the vehicle allocation reservation use date and time, the DB server 14 transmits the reservation information to the vehicle allocation terminal 15. In step S7c, the vehicle allocation terminal 15 searches for vehicles near the boarding place. Here, the distribution terminal 15 uses position information acquired by the GPS 6 collected from each wireless mobile station 2.

  Then, the vehicle allocation terminal 15 transmits the reservation information to the searched radio mobile station 2 by the base station radio 11. The wireless mobile station 2 displays the reservation information on the display provided in the operation device 22 in step S7d. In response to the presentation of the reservation information, in step S7e, the crew member depresses a response button provided on the operating device 22 if the vehicle can be dispatched, and transmits a reservation response notification to the dispatch terminal 15. The vehicle allocation terminal 15 receives the reservation response by the base station radio 11 and transmits a vehicle allocation completion notification to the DB server 14 as a reservation completion process in step S7f. In step S7g, the DB server 14 receives the vehicle allocation completion notification and inputs “OK”, “Completed”, etc., in the “Vehicle allocation completed” item of the vehicle allocation reservation DB 14b.

(Customer information provision processing)
Finally, a process of presenting customer information registered / changed by the above-described customer information registration / change process in the vehicle and confirming by the customer will be described with reference to FIG.
The wireless mobile station 2 sends a customer information acquisition request to the dispatch center 1 in step S8a. This is performed, for example, by inputting the member ID described on the member card carried by the customer through the operation device 22. The dispatch center 1 receives the member ID via the base station radio 11 and accepts a customer information acquisition request at the dispatch terminal 15 in step S8b.

  Then, the vehicle allocation terminal 15 executes the customer information providing program 15b and transmits the member ID to the DB server 14. In step S8c, the DB server 14 reads the corresponding customer information from the customer information DB 14a based on the member ID. Then, the read customer information is transmitted to the vehicle allocation terminal 15, and the vehicle allocation terminal 15 transmits the customer information to the wireless mobile station 2 through the base station radio 11.

  When the wireless mobile station 2 receives the customer information, the wireless mobile station 2 displays the customer information on a display provided in the operation device 22 in step S8d. Here, in step S8e, the customer confirms the customer information displayed on the display unit, and depresses the response button of the operation unit 22 to send a confirmation response as to whether the customer information is correct to the transmission center 1. Send. The transmitted acknowledgment is received by the base station radio 11 and received by the distribution terminal 15 in step S8f.

  If the received confirmation response indicates that the customer information is correct, the information is transmitted to the DB server 14, and the DB server 14 receives the confirmation response in step S8g and receives the “confirmation” from the customer information DB 14a. Enter “OK” or the like in the “Completed” item. In this way, the customer can confirm the contents of the registered / changed customer information.

  As described above, in the above-described embodiment, the dispatch center 1 receives the customer information input from the customer terminal after performing authentication confirmation by the member ID transmitted from the customer terminal at the time of the customer information registration / change request, Customer information is stored in the customer information DB 14a in association with the member ID. On the other hand, the corresponding customer information is read from the customer information DB 14a based on the member ID transmitted when the customer information request from the wireless mobile station 2 is requested, and transmitted to the requesting wireless mobile station 2. The wireless mobile station 2 receives and presents the transmitted customer information via a wireless line.

Therefore, according to the above embodiment, customer information registered in advance based on the customer identification information can be grasped in the vehicle, and a service corresponding to the customer can be provided, which is convenient for taxi users and taxi drivers. It becomes possible to improve the property.
In addition, customer information is registered with location information such as home address and destination. For example, simply specify “home” when taking a taxi or making a reservation. Can arrive at home. In addition, since customer information registered by the customer can be freely changed, for example, even if the customer information is transferred by moving or changing jobs, the customer can receive the same service as before the transfer only by changing the customer information.

  Furthermore, since location information registered as customer information at the time of dispatching a vehicle is presented as an option, the customer can save time and effort for inputting an address and the like, and the convenience of the customer can be improved. In addition, since the vehicle allocation reservation stored in the vehicle allocation reservation DB 14b is notified to the wireless mobile station 2 from the vehicle allocation terminal 15 of the vehicle allocation center 1 when a predetermined time has passed, when a certain time before the vehicle allocation reservation time arrives, Appropriate dispatch information is notified to the mobile station apparatus. As a result, the amount of work for the operator can be reduced, the time can be shortened, and the reservation can be prevented from being forgotten. Therefore, the certainty and convenience in the reservation for dispatching a taxi or the like can be improved.

  The present invention is not limited to the above embodiment. For example, in the above-described embodiment, vehicle allocation reservation or customer information presentation is performed based on the member ID. However, a password may be set in the customer information registration process, and the password may be used together with the member ID. . In this way, for example, even when a member card with a member ID is lost, customer information or the like is not easily abused.

  Also, the configuration of each server group of the dispatch center 1, the configuration of the customer information registration / change screen and the dispatch reservation screen, the configuration of the customer information DB 14a and the dispatch reservation DB 14b, the items to be stored, and the processing of each program group realizing the present invention The procedure and processing contents can be variously modified and implemented without departing from the present invention.

  In short, the present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage. In addition, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, you may combine suitably the component covering different embodiment.

BRIEF DESCRIPTION OF THE DRAWINGS The schematic block diagram which shows one Embodiment of the dispatch management system provided with the dispatch center apparatus concerning this invention. The block diagram which shows the function structure of the vehicle allocation management system shown in FIG. The figure which shows the structure of the customer information database provided in DB server shown in FIG. The figure which shows the structure of the vehicle allocation reservation database provided in DB server shown in FIG. The sequence diagram which shows the procedure and the content of a customer information registration / change process. The sequence diagram which shows the procedure of the dispatch reservation process, and its content. The sequence diagram which shows the procedure of the dispatch process, and the content. The sequence diagram which shows the procedure of the customer information provision process, and its content. The figure which shows an example of a structure of the customer information registration / change screen displayed on a customer terminal. The figure which shows an example of a structure of the vehicle allocation reservation screen displayed on a customer terminal.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Vehicle allocation center, 2 ... Wireless mobile station, 3 ... Customer terminal, NW ... Communication network, 6 ... GPS, 11 ... Base station radio | wireless machine, 12 ... Hub, 13 ... WEB server, 13a ... Customer information registration / change program, 13b ... Vehicle allocation reservation acceptance program, 14 ... DB server, 14a ... Customer information database, 14b ... Vehicle allocation reservation database, 15 ... Vehicle allocation terminal, 15a ... Vehicle allocation program, 15b ... Customer information provision program, 16 ... Stand microphone.

Claims (4)

A vehicle allocation system in which customer identification information is given in advance to a customer and a vehicle allocation center device connected to the customer terminal via a communication line and a mobile station device mounted on the vehicle are connected via a wireless line,
The vehicle allocation center device
In response to a customer information registration / edit request from the customer terminal, customer information input means for receiving input of the customer identification information and customer information presented at the time of request,
Customer information storage means for storing the customer information in association with the customer identification information;
In response to a customer information request from the mobile station device, a customer that reads out corresponding customer information from the customer information storage means based on the customer identification information presented at the time of request and outputs it to the requesting mobile station device Information output means,
The mobile station device
Transmitting means for transmitting the identification information for requesting the customer information by designating the customer identification information to the dispatch center device via the wireless line;
Receiving means for receiving customer information corresponding to the identification information notified from the dispatch center device via the wireless line;
A vehicle allocation system comprising: presentation means for presenting the received customer information. The customer information input means has position information for designating at least one dispatch location as an essential item of the customer information,
The vehicle allocation center device
In response to the vehicle allocation reservation request from the customer terminal, the corresponding customer information is read from the customer information storage means based on the customer identification information presented at the time of request, and the location information included in the customer information is used as an option for the vehicle allocation location Vehicle allocation information input means for presenting and receiving input of any position information including vehicle options and vehicle allocation reservation time information as an essential item of vehicle allocation reservation information;
Vehicle allocation information storage means for storing the vehicle allocation reservation information;
A vehicle allocation reservation information output unit that reads out the vehicle allocation reservation information from the vehicle allocation reservation information storage unit when a predetermined time before the vehicle allocation reservation time arrives, and outputs the vehicle allocation reservation information to the mobile station device;
The mobile station device
Vehicle allocation reservation information receiving means for receiving vehicle allocation reservation information transmitted from the vehicle allocation center device;
Vehicle reservation information presenting means for presenting at least position information to the vehicle based on the vehicle reservation information;
2. The vehicle allocation system according to claim 1, further comprising means for receiving response information indicating whether or not the vehicle can be allocated with respect to the presented position information, and transmitting the response information to the vehicle allocation center device. A vehicle allocation center device that is given customer identification information to a customer in advance, connected to a customer terminal via a communication line, and connected to a mobile station device mounted on a vehicle via a wireless line,
In response to a customer information registration / edit request from the customer terminal, customer information input means for accepting input of the customer identification information and customer information presented at the time of request,
Customer information storage means for storing the customer information in association with the customer identification information;
In response to a customer information request from the mobile station device, a customer that reads out corresponding customer information from the customer information storage means based on the customer identification information presented at the time of request and outputs it to the requesting mobile station device A vehicle dispatch center device comprising an information output means. Customer identification information is given to the customer in advance, connected to the customer terminal via a communication line, and in response to a customer information registration / edit request from the customer terminal, the customer identification information and customer information presented at the time of the request Receives input, stores the customer information in association with the identification information, and reads out and outputs the customer information from the customer information storage means based on the identification information for requesting the customer information via a radio line A mobile station device to be connected,
Transmitting means for transmitting the identification information for requesting the customer information by designating the customer identification information via the wireless line to the dispatch center device;
Receiving means for receiving customer information corresponding to the identification information notified from the dispatch center device via the wireless line;
A mobile station apparatus comprising: presentation means for presenting the received customer information.

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