JP2003317191A - Taxi allocation accepting method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enables a user to make a request at ease by providing sufficient information for the user. <P>SOLUTION: When the user requests an allocation center 1 through a mobile telephone set 12 to allocate a taxi vehicle, an image having nearby free taxi information on a road map is provided to the user. A taxi allocation place, etc., can be specified on the road map and specified easily according to past use results. Notice of taxi allocation and notice of arrival are given with e-mail messages 31 and 32. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a taxi dispatch acceptance method for a taxi user to request a dispatch from a mobile phone or the like and receive a dispatch.

[0002]

2. Description of the Related Art Conventionally, when a taxi user calls a taxi vehicle to his home, he or she requests a taxi company to dispatch the vehicle by voice access via telephone. At taxi companies, while grasping the current position of the taxi vehicle to which they belong and the dynamics of actual cars / empty cars, etc., by receiving reports from drivers through wireless communication, etc., and reports that wireless devices automatically obtain from terminal devices. , Responding to a request for a vehicle dispatch.

Regarding the technology for notifying the position information of a vehicle such as a taxi vehicle, Japanese Patent Laid-Open No. 11-306496 discloses a wireless communication between a taxi vehicle and a taxi business office by using PHS (Personal Handyphone System). When performing, the identification information of the base station (C
An example is shown in which the current position of the taxi vehicle is determined using (S-ID) as the position information. Japanese Patent Laid-Open No. 2000-9197
No. 9 gazette requires that all vehicles be equipped with ID chips that register characteristic information such as license plates and appearances during new vehicle registration and vehicle inspection by ID coding, and when it is necessary to track the ground, An example is shown in which the station detects the corresponding vehicle by communicating with the ID chip based on the ID code.

A GPS (Global Positioni) is also used in a navigation device mounted on a vehicle such as an automobile to assist driving.
ng System) etc. is equipped with a current position detection function. Japanese Unexamined Patent Application Publication No. 2001-21364 discloses an example in which position information detected by a navigation device is converted into an e-mail and notified to a vehicle management center or the like by a mobile phone. Japanese Patent Laid-Open No. 2000-331284 discloses
An example is shown in which a group is formed by a plurality of vehicles, each vehicle acquires position information by GPS, confirms mutual positions using a mobile phone, and displays the positions on a map around its own position. Japanese Unexamined Patent Application Publication No. 2000-285382 discloses an example in which a navigation device has a function of transmitting information about the operation of the own vehicle by e-mail when reaching a destination.

In recent years, infrastructures for information communication such as mobile phones and the Internet have been developed. Japanese Unexamined Patent Publication No. 6-278814 discloses an example of constructing a simple physical distribution information system using a selective call receiver called pager (registered trademark) and combining it with a personal computer communication network. Japanese Patent Laid-Open No. 10-13
Japanese Patent No. 4259 discloses an example of recruiting a carpool when users carrying terminal devices capable of short-distance wireless communication are lined up at a taxi stand, for example. Japanese Unexamined Patent Publication No. 2000-90397 shows an example of recruiting applicants using the Internet so that those who go in the same direction can synergize with each other in a car or the like. Japanese Unexamined Patent Application Publication No. 2001-60299 discloses an example in which the operating status of a bus is displayed in an Internet home page format.

Through the Internet, for example, 200
Http://www.asahi.com/life/ received on July 31, 1st
In travel / 0619a.html, as an article on June 16,
A new service that is considered to be a taxi net auction is introduced. This service allows users to call a taxi at the same number anywhere in the country using their mobile phones. A taxi who wants to acquire customers introduces a taxi by contacting the service provider with a mobile phone that has a function of transmitting location information, and the service provider tells the user the mobile phone number of the taxi driver. .

In addition, a taxi internet reception system has been put into practical use in which users are registered so that they can be identified by their user IDs, vehicles are dispatched to fixed locations that are predetermined for each user ID, and reservations are made. ing.

[0008]

As described above, the taxi dispatch acceptance is mainly performed by voice access by telephone, and the Internet is mainly used for dispatch and reservation acceptance. It only informs the user of the received result, and has no function of providing the user with vehicle information such as the vehicle position. That is, it is only a mechanism for inputting information by a unilateral dispatch request from a user to a dispatch center or the like. Moreover, it is necessary to input the information about the position for which the vehicle allocation is requested, unless the place has been registered in the past. After the request is accepted, the dispatch is actually performed and the taxi vehicle waits for the arrival, and the dispatch status cannot be confirmed in real time. If it takes too long, you can simply contact the dispatch center by telephone to check the progress of dispatch.

Therefore, it is considered necessary to solve the following problems in order to improve the convenience for taxi users and promote their use. Construction of a system that can accept vehicle dispatch requests from unspecified locations with mobile terminals such as mobile phones. By providing relevant vehicle information to users, we are building a system that allows customers to make requests with peace of mind.

If such a problem is solved, the user is asked "when there is a vacant car in the vicinity (arriving in a short time)" when requesting a car dispatch, and when "when the car is dispatched" You will be able to know the vehicle position and dynamic information related to yourself, such as "Are you sure?", And you can request with confidence.

[0011] An object of the present invention is to provide a taxi dispatching acceptance method that can provide a user with sufficient information to make a request with peace of mind.

[0012]

The present invention accepts a request from a user for taxi dispatch from an arbitrary position via an information communication network and uses an image displaying a taxi vehicle at a position on a map. It is a taxi dispatch acceptance method that is provided to persons.

According to the present invention, the request for taxi dispatch from the user via the information communication network is accepted from an arbitrary position, so that the taxi can be dispatched to the position requested by the user and the convenience of the user can be improved. it can. Since the user is provided with an image displaying the taxi vehicle at a position on the map such as a road map, the position of the vehicle can be easily confirmed. This solves the above-mentioned problems (1) and (2). Furthermore, when the user inputs the current position or the desired vehicle allocation position, the user can easily and accurately input the position using the map.

Further, in the invention, it is characterized in that the image is provided in accordance with a condition designated by the user.

According to the present invention, the image provided when the user requests the vehicle dispatch complies with the conditions specified by the user. Therefore, an appropriate map is selected according to the conditions such as the place and the user is selected. Can be provided to.

Further, the present invention is characterized in that, as the condition, when the user specifies his / her position, vehicle information is provided on a map around the position.

According to the present invention, since the vehicle information including the movement of an empty vehicle on the map around the user's position is provided, the user can receive a lot of empty vehicles immediately or the empty vehicle can receive the dispatch. It is possible to easily understand if it takes a little time to dispatch a car.

Further, according to the present invention, when a taxi is dispatched in response to a request, information about the requested user and the taxi vehicle dispatched is stored, and the user requesting the taxi dispatch is stored as the condition. When the identification information indicating that the user is a stored user is presented, the information about the taxi vehicle related to the storage is provided.

According to the present invention, the user who has once requested the vehicle allocation is provided with the information such as the position of the vehicle for which the vehicle allocation is performed by presenting the user identification information. For example, the user can easily confirm the position of the intercepting vehicle after dispatching, the current traveling location after boarding, etc. from the map.

Further, the present invention is characterized in that the information about the vehicle is provided as character information instead of or together with the display on the map.

According to the present invention, for example, vehicle information and the current position of the vehicle being dispatched are provided as character information.
The user who receives the provided information can also confirm the provided information by characters.

In the present invention, the display of the vehicle on the map is distinguished according to the dynamics of the vehicle including the actual vehicle and the empty vehicle.

According to the present invention, since the image on the map is provided by distinguishing the actual vehicle and the empty vehicle, it is possible to easily display the dynamic state of the vehicle such as the actual vehicle and the empty vehicle and the current position on the map.

Further, according to the present invention, the position at which the taxi vehicle is dispatched to the user is determined by selecting from a position that is frequently used by the user or designated by the user.

According to the present invention, the taxi vehicle is dispatched to a position frequently used or designated by the user, so that the user does not have to perform the operation of designating the dispatch position,
It can be easily done by specifying it on the map or address.

The present invention is also characterized in that the user has a GPS positioning device and designates a position to receive a taxi dispatch by the measured latitude / longitude information.

According to the present invention, the user has a GPS positioning device such as a mobile phone having a GPS positioning function,
Since the position to receive a taxi dispatch is specified by the measured latitude / longitude information, it is possible to easily specify the exact position.

Further, according to the present invention, when the taxi dispatch is completed,
It is characterized in that at least a part of the user who requests the vehicle allocation, the user who actually gets on the vehicle, or the target person who has been registered in advance issues a vehicle allocation completion notification including information on the vehicle allocation position.

According to the present invention, the user who requests the vehicle allocation, the user who actually gets on the vehicle, by receiving the vehicle allocation completion notification,
Alternatively, at least some of the pre-registered target persons can know not only that the vehicle has been dispatched but also where the vehicle has been dispatched. For example, when the requester or the pre-registration target needs to meet the passenger, the arrival time can be easily predicted.

Further, in the present invention, the recipient of the vehicle allocation completion notification carries a portable terminal connectable to an information communication network, and the vehicle allocation completion notification is performed by an electronic mail to the portable terminal. It is characterized by displaying an address capable of providing information indicating a vehicle allocation position on a map.

According to the present invention, the vehicle dispatch completion notification is given to the user by e-mail to a mobile terminal such as a mobile phone or a mobile information device, and an address that can provide information indicating the vehicle dispatch position is displayed on the map. Therefore, the user can access the address as necessary and receive the information indicating the vehicle dispatch position on the map.

Further, the present invention is characterized in that the vehicle dispatch elapsed time and the estimated arrival time are displayed together with the map.

According to the present invention, the elapsed time until the dispatch is requested and the dispatch is completed, and the estimated arrival time until the taxi vehicle to be dispatched arrives is displayed together with the map, so that the user can check the time. Can be used effectively to wait for the requested taxi vehicle to arrive.

Further, according to the present invention, when the user who actually gets on is different from the user who has requested the dispatch, at least one of dispatching the taxi vehicle, boarding the user or arriving at the destination. It is characterized in that the user who requests the vehicle allocation and the target person who is registered in advance are notified.

According to the present invention, a user who requests a taxi vehicle to be dispatched in order to allow another person to ride without directly riding the vehicle, or a previously registered target person, when the taxi vehicle is dispatched, is used by the user. At least one of the time and / or the arrival of the vehicle to which the vehicle has been dispatched to the destination is notified, so that the vehicle dispatch, the boarding, or the arrival can be reliably known.
For example, even a parent carrying a small child can be reassured by confirming that he / she arrives at the destination.

Further, the present invention is characterized in that a plurality of taxi vehicles are displayed on the image and the taxi vehicle to be dispatched is determined according to the selection by the user.

According to the present invention, a plurality of taxi vehicles are displayed on the image of the road map and the taxi vehicle to be dispatched by the user is determined. You can select directly.

In the present invention, the map may be the address of a user registered in advance, a place that is frequently used based on the user's usage record, a place designated by the user in advance, or a crew member designated by the user. Is set so that any one of the places where the vehicle drives is set to the center position.

According to the present invention, if a map centering on the user's address, a place where the user is frequently used, or a designated place is displayed, the user can easily understand the display. By displaying a map centered on the location of the vehicle driven by the crew designated by the user, the positional relationship with the user can be found around the vehicle's location and the ring leading to the dispatch position. A map that is easy to display can be displayed.

Further, in the present invention, the taxi vehicle displayed on the map distinguishably displays a vehicle number added to each vehicle and a dynamic state including an actual vehicle and an empty vehicle, and a range corresponding to the map. All vehicles existing in the vehicle are displayed, or displayed according to the specification of vehicle conditions to be displayed.

According to the present invention, the taxi vehicle displayed on the map can identify the dynamics including the actual vehicle and the empty vehicle, and the vehicle number can also be identified, so that the user can select an empty vehicle in a close position. Alternatively, the car number can be specified and selected. Specifying the car number is, for example, a vehicle that you have been in the past and you like, and if the specified vehicle is not empty, you are ready to wait until it becomes empty. Vehicles can be dispatched smoothly according to. The vehicles to be displayed can be displayed not only as all vehicles but also as conditions such as vehicle manufacturer's type, color, size, taxi company, smoking restrictions, and dynamics. It is also possible to make it easier to select a vehicle with favorable conditions.

In the present invention, the taxi vehicle is selected by selecting a position closest to the user's position, a taxi car number, a user's designation on the map, or a vehicle other than an empty vehicle. Characterized by making one of the reservations.

According to the present invention, an empty taxi vehicle can be dispatched by the vehicle closest to the user's position, the vehicle with the vehicle number designated by the user, or the designation on the map.
When the user desires a vehicle other than an empty vehicle, a vehicle allocation reservation is made, so that the vehicle to be allocated can be determined according to the intention of the user.

Further, according to the present invention, when the vehicle is reserved for allocation to a vehicle other than the vacant vehicle, the status of the reservation waiting of the vehicle is displayed as stack information, and when there is no reservation waiting, or when the user follows the reservation of the stack information. When waiting until the end, the reservation of the user is added to the stack information, and when the user urgently needs, an emergency dispatch request is received and the dispatch is prioritized over the reservation waiting of the stack information. To do.

According to the present invention, when a user desiring to dispatch a vehicle other than an empty vehicle makes a reservation, the stack information, which is the status of waiting for the reservation, is displayed, and the congestion level of the reservation can be known. The user can decide whether or not to make a reservation in consideration of how long the user can wait before receiving the dispatch. For example, the number of vehicles on which crew members who understand a particular foreign language board is limited, and when a user who speaks that foreign language needs an emergency such as a sudden illness, an emergency dispatch request is received, rather than waiting for stack information reservation. It gives priority to dispatching vehicles, so it is possible to deal with emergency situations.

Further, in the present invention, the user who receives the vehicle dispatch is either a place designated by the user, a place on the map, a pre-registered place, or a place which is frequently used due to the use record of the user. However, it is characterized in that it is possible to specify the destination of the taxi vehicle that receives the dispatch.

According to the present invention, not only the place designated by the user can be designated as the destination, but also the place shown on the map, the place registered in advance, or the place frequently used can be used. Since it is possible to specify, it is possible to easily specify the destination.

[0048]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 shows a schematic configuration of a taxi dispatching reception system common to each embodiment of the present invention. The vehicle dispatch center 1 provides information in the form of a mom page on an information communication network such as the Internet.
It is provided with a ww server 2, a mail server 3 for notifying by electronic mail, an internet reception system 4, a database device 5, a wireless communication facility 6, and the like.

The user 10 who requests a taxi dispatch is
Personal computer (hereinafter abbreviated as "PC")
11, mobile phone 12, or PDA (Personal Digit
At least one of the information terminals 13 such as alAssistant) is possessed, and by using it, the vehicle allocation request site of the www server 2 is accessed to request vehicle allocation. Mobile phone 12
Carrying a mobile terminal such as the information terminal 13 and the information terminal 13 can expand the places where vehicle allocation can be requested. Passenger 15
May be different from the user 10 who requests the dispatch,
Such a passenger 15 also has a mobile phone 16 and an information terminal 17.
Carry. At the destination 20 of the taxi vehicle that was dispatched,
It is assumed that the PC 21 and the mobile phone 22 are provided.

The vehicle dispatch center 1 collects position information of a plurality of taxi vehicles 25, 26, ... And vehicle information such as movements and running states by using GPS, and when receiving a request from the user 10, The dispatched taxi vehicle 30 is determined and directed to a position where the passenger 15 waits. If the user 10 is the same as the occupant 15, the user 10 designates his / her position and the map and the taxi vehicle 25, 2 centering on his / her position via the Internet.
The positions of 6, ..., the dynamics of an actual vehicle or an empty vehicle, and the traveling direction and traveling speed can be displayed. User 1
0 means taxi vehicle 25, 26,
You can request a vehicle dispatch by directly specifying .... When the taxi vehicle 30 arrives at the dispatch position or the destination 20, the mail server 3 automatically sends e-mails 31, 32, to the user 10 or a plurality of people registered in advance.
33, ... Can be transmitted.

FIG. 2 shows an outline of the procedure related to the vehicle allocation which is the basic of the system of FIG. The procedure is started from step s0, and in step s1, the user 10 makes a vehicle allocation request to the vehicle allocation center 1 via the PC 11, the mobile phone 12, the information terminal 13, or the like. In step s2, when a vehicle allocation request is made, conditions relating to vehicle allocation and maps are specified. As the map, a road map or a residential map can be used. Addresses such as street addresses and designations based on landmarks, etc. are also possible. In step s3, the dispatch center 1
The www server 2 provides the vehicle allocation position information on the map according to the specified conditions. In step s4, the taxi vehicle to be dispatched is selected by the user 10. Depending on the conditions specified in step s2, the taxi vehicle to be dispatched by the dispatch center 1 may be selected.

In step s5, it is determined whether or not the selected taxi vehicle is empty. When it is determined that the vehicle is not empty, the vehicle dispatch center 1 determines whether the user 10
Display the stack information, which is a waiting list for. In step s7, it is determined whether or not the user 10 has requested the vehicle dispatch center 1 for an emergency vehicle dispatch that prioritizes reservation. When it is judged that there is no request for emergency dispatch,
In step s8, the user 10 determines whether to wait for reservation. When the user 10 determines not to wait for the reservation, the process returns to step s3, and the road map display and the dispatch vehicle selection are performed again. When it is determined in step s8 that the reservation is to be waited, the reservation of the user 10 is added to the stack information in step s9, and in step s10, the reservation waiting list is consumed and the user 10 waits for its turn.

When it is determined that the vehicle is empty in step s5, the process proceeds to step s11. In addition, when it is determined that the vehicle is in an emergency dispatch at step s7, the vehicle waiting for reservation can be further waited, or when the reservation waiting at step s10 ends, waiting for the target taxi vehicle to become empty, Control goes to step s11. In step s11,
The dispatch center 1 dispatches designated vehicles. Step s12
Then, the dispatched taxi vehicle 30 specified at the dispatched position
Determine whether it has arrived. If it is determined that the vehicle has not arrived, the vehicle position is displayed on the map in step s13, the vehicle allocation elapsed time and the estimated arrival time are displayed, and the process returns to step s12. When it is determined in step s12 that the vehicle has arrived at the designated vehicle allocation position, in step s14 the mail server 3 of the management center 1 transmits a vehicle allocation completion notice as electronic mail 31, 32, 33, ....

Further, in step s15, it is judged whether or not the dispatched taxi vehicle 30 carrying the passenger 15 has arrived at the destination 20. When you judge that you have not arrived,
In step s16, the current position of the dispatched taxi vehicle is displayed on the road, and the process returns to step s15. Step s1
When it is determined in 5 that the dispatch taxi vehicle 30 has arrived at the destination 20, the arrival notification is sent from the mail server 3 of the dispatch center 1 by e-mail 31, 32, 3 in step s17.
, 3, ..., and the procedure related to vehicle allocation is completed in step s18.

FIG. 3 shows a more specific structure of the taxi dispatching reception system of FIG. The Internet reception system 4 includes a Web server 4a, a gateway device (hereinafter abbreviated as “GW”) 4b, a router / firewall 4c, and the like, and constitutes a portion of the taxi allocation service using Internet 40 on the vehicle dispatch center 1 side. The Internet-based taxi dispatching acceptance system 40 further includes the Internet 41, a provider 43, and an Internet-compatible mobile phone 12 carried by the user 10. The user 10 can request the vehicle dispatch center 1 to dispatch the vehicle via the public telephone line 43 as in the conventional case. The vehicle allocation center 1 is provided with an automatic vehicle allocation system 50, which includes a communication server 51 and a customer server 52. The automatic vehicle allocation system 50 includes the GW 4b of the Internet-based taxi vehicle allocation reception system 40 and the communication server 5.
Operates in coordination through 1. Also, taxi vehicle 2
5, 26, ... Cooperate with the base station which is the wireless communication facility 6 via the communication server 52. Taxi vehicle 25,2
6, ... When the dispatch instruction is received, the dispatch taxi vehicle 30
Is specified, and the movement is in a state of interception. When the user 10 or the like is put on, the movement of the dispatch taxi vehicle 30 becomes an actual vehicle.

Each embodiment of the present invention will be described below with reference to FIGS. In each of the embodiments, the same description as the previously described embodiment is basically the same, and thus redundant description may be omitted.

FIG. 4 shows a first embodiment of the present invention.
Internet-based taxi dispatch acceptance system 4 in Figure 3
An example of using 0 will be shown. First, the user 10
Operate an Internet-compatible mobile phone (hereinafter, may be abbreviated as "Internet-compatible mobile phone") 12 and, for example, "Internet please give me one for [○ month ○ day] △△△" Car dispatch request via. The dispatch request is made via the router / firewall 4c of the Internet-based taxi dispatch acceptance system 40 of the distribution center 1.
Is accepted by the Web server 4a from and input as an order to the automatic vehicle allocation system 50. Automatic dispatch system 5
0 determines the taxi vehicle to be dispatched, and wireless communication equipment 6
The vehicle dispatch instruction data for character display and voice synthesis is transmitted via. The automatic vehicle allocation system 50 also notifies the Internet reception system 4 of the vehicle allocation completion. Through the Internet 41, the internet reception system 4 provides vehicle information at the time of dispatch completion, as shown in, for example, "Mr. XX, dispatch is completed. Car 123 will be picked up." To do. The vehicle information is provided on the screen 12 of the mobile phone 12 carried by the user 10.
In a, the position of the dispatched taxi vehicle 30 that is currently on the way is displayed on the road map.

The road map is designated by the address of the user 10, which is registered in advance, a place which is frequently used due to the use record of the user 10, a place which the user 10 previously designates, or the user 10 designates. It is possible to set any one of the locations of the vehicles driven by the crew members as the central position.

FIG. 5 shows a second embodiment of the present invention.
An example will be shown in which, when the user 10 designates position information and accesses it, the empty vehicle information in the vicinity is searched and provided. User 10
Is connected to the Web server 4a of the vehicle dispatch center 1 via the Internet provider 42, and uses the identification information (ID) and password registered in advance to create the database device 5
Authentication is received based on the authentication master a. Upon receiving the authentication, the location information such as the current location is notified. The Web server 4a of the vehicle allocation center 1 inquires about an empty vehicle around the point specified by the position information notified by the automatic vehicle allocation system 50 via the GW 4b. Automatic dispatch system 5
0 searches for taxi vehicles and uses G
W4b responds to the Web server 4a. The Web server 4a displays the peripheral vehicle information as an image on the screen 12a of the user's mobile phone 12 via the Internet.

FIG. 6 shows a third embodiment of the present invention.
When the user 10 specifies and accesses the user ID, an example in which related vehicle information is searched and provided to the user 10 is shown. The related vehicle information is information about a taxi vehicle related to the user 10 at the time of access, and is, for example, the current position of an intercepting vehicle that is the dispatch taxi vehicle 30, or a state after getting on and before arriving at the destination 20, The current driving location can be displayed on the road map.

FIG. 7 shows a fourth embodiment of the present invention.
In response to an inquiry from the user 10, the vehicle position is GPS
An example is shown in which the coordinates based on the latitude and longitude obtained in step 1 are converted into an address and provided as character information. In this embodiment,
The process until the vehicle search by the automatic vehicle allocation system 50 is the same as that of the embodiment of FIG. However, taxi cars that are vacant will be searched. When a vacant taxi vehicle is searched, the vehicle position conversion in the GW 4b converts the data from latitude / longitude into an address. For the user 10, the information about the surrounding vacant vehicles is “No. 101 car near XX town, 3rd street, 135 car near XX town, 2nd street”, and “101st car 0.3km.
It is provided as text information such as "Northeast car No. 135, 0.5 km south". By providing the vehicle information in characters, it is possible to construct a system for providing information to the user 10 without using expensive map information.

FIG. 8 shows a fifth embodiment of the present invention.
An example in which the vehicle position and the movement are provided in the form of being displayed on a road map instead of the character information as in the embodiment of FIG. When a vehicle search is performed by the automatic vehicle allocation system 50 and the position of each taxi vehicle and the movement of an actual vehicle or an empty vehicle are answered to the GW 4b, the GW 4b searches the map information 5b of the database device 5, and the Web server 4a displays the map information on the map. The vehicle information to be displayed is displayed on the screen 12a of the mobile phone 12 of the user 10. Since the vehicle information such as the position and movement is displayed on the map, the user 10 can be provided with easy-to-understand information.

FIG. 9 shows a sixth embodiment of the present invention.
An example in which the vehicle position is displayed on the map by designating the user position which is the current position of the user 10 will be shown. As for the user position, the user 10 notifies the current position by the address. In another embodiment described later, it is possible to specify the user position by a simpler method. As in the embodiment of FIG. 7, the dispatch center 1 searches for taxi vehicles that are vacant around the user position and displays them on the road map. In the present embodiment, the user position is also displayed on the road map at the same time. Since the vehicle information is displayed on the road map so that the position and movement of the vehicle can be understood, the user 10 can receive the information that is easy to understand.

FIG. 10 shows a seventh embodiment of the present invention in which the user 10 has a user ID as in the embodiment of FIG.
An example will be shown in which, when specified and accessed, the related vehicle information is searched and provided to the user 10 as image information to be displayed on the map. If there is a vehicle that has been dispatched as the related vehicle as in the embodiment of FIG. 6, the dispatch status is displayed on the map.

FIG. 11 shows, as an eighth embodiment of the present invention, designation of user positions as shown in FIG. 9 from “frequently used places” registered in advance for each user 10 and map information. To specify the user position by performing [Target search] → [Neighborhood search] → [Position designation on map].
That is, when the user 10 is authenticated based on the authentication master 5a, the user 10 makes a place search request. In the vehicle dispatch center 1, the customer master 5c of the database device 5 is searched according to the user ID, and the information of the "frequently used place" list is provided. The user 10 can display the provided list on the screen 12a of the mobile phone 12 and select a place where the vehicle is frequently dispatched in the past, which is registered as the vehicle dispatching place.

When the vehicle allocation position desired by the user 10 is not in the list, the vehicle allocation center 1 is notified of "another place". At this time, the general position is also notified. The vehicle dispatch center 1 extracts map information for search from the map information 5b and provides it for the user to search and specify the location.
The provided map information is displayed on the screen 12a of the mobile phone 12, and the user 10 can specify a vehicle dispatch position on the screen 12a and make a vehicle dispatch request. The vehicle allocation request is transmitted from the Internet reception system 4 to the automatic vehicle allocation system 50, the vehicle allocation is executed, and when the vehicle allocation is completed, the user 10 is notified of the vehicle allocation completion.

FIG. 12 shows an example of identifying the vehicle allocation location based on the provided map information in the embodiment of FIG. First, the dispatch location selection screen is displayed, and it is selected whether the target is searched or specified on the map. When the dispatch location is specified, it is displayed on the map.

FIG. 13 shows a ninth embodiment of the present invention in which a mobile phone 12 carried by a user 10 has a built-in GPS receiver and the current position is determined by radio waves from GPS satellites 61, 62, 63 ,. An example of detecting and specifying the detected position as the vehicle allocation request place will be shown. The GPS receiver can measure the receiving position by radio waves from a plurality of GPS satellites 61, 62, 63, ... And calculate the latitude and longitude.

That is, as shown in FIG. 14, the position of the user 10 can be easily and accurately specified by sending the measured latitude / longitude information to the reception site by the Internet reception system 4 of the dispatch center 1. You can

FIG. 15 shows, as a tenth embodiment of the present invention, an example in which the dispatch vehicle information can be retrieved from the dispatch completion notification. When the user requests vehicle allocation to the vehicle allocation center 1 and the vehicle allocation by the automatic vehicle allocation system 50 is completed, a vehicle allocation notification is sent to the mail server 3 opened by the provider. The mail server 3 sends a vehicle dispatch notification mail to the user 10 or other registrants by electronic mail 31, 32, 33 or the like. The dispatch notification email is sent to the user 1 who requested the dispatch.
0, the actual occupant 15, or at least a part of the target persons registered in advance is notified. URL (Uniform Resour) that provides vehicle location information
ce Locator) is attached. When the user 10 or the like who has received the vehicle dispatch notification mail accesses the designated URL, the location (dispatch location) of the vehicle to which the vehicle is dispatched is displayed on the map and provided to the accessing user 10 or the like.

That is, as shown in FIG. 16, when the vehicle allocation is completed, a vehicle allocation notification mail is sent to the user 10 or the like by electronic mail 31, 32, 33 so that the map information of the vehicle allocation location can be obtained from the URL. Become. Note that, in other embodiments as well, similar to the embodiment of FIG. 7, the notification to the mobile phone 12 is only text information, and the URL of the site that provides the image information so that the image information can be viewed if necessary.
Can be attached.

By receiving the vehicle allocation notification mail notifying that the vehicle allocation is completed, it is possible to know not only that the vehicle allocation has been completed but also where the vehicle allocation has been completed. For example, when the requester or the pre-registration target needs to meet the passenger, the arrival time can be easily predicted.

When a taxi vehicle that has been dispatched gets on or arrives at the destination 20, the passenger 1 who actually gets on
When 5 is different from the user 10 who requests the vehicle allocation, the passenger 10 who requests the vehicle allocation and the pre-registered target person can be notified of boarding or arrival of the passenger 15. Since the user 10 who has requested the allocation of a taxi vehicle in order to get on another person without directly riding the vehicle or the previously registered target person is notified of the boarding of the vehicle to which the taxi has been allocated and the arrival at the destination 20. , It is possible to know exactly the boarding and arrival. For example, a parent carrying a small child can be reassured by confirming that he / she arrives at the destination.

Further, in each of the embodiments, it is possible to display a vehicle dispatch elapsed time and an estimated arrival time together with a road map and the like. Since the elapsed time until the dispatch is requested and the dispatch is completed and the estimated arrival time until the dispatched taxi vehicle arrives are displayed together with the road map, the user 10
Can use the time effectively and wait for the requested taxi vehicle to arrive.

In each embodiment, the taxi vehicle is selected by selecting the position closest to the position of the user 10, specifying the taxi car number, specifying on the road map by the user 10, or selecting the vehicle in the actual vehicle. It can be done by any of the vehicle reservations.

[0076]

As described above, according to the present invention, the user's request for taxi dispatch can be received from any position and the taxi dispatch can be dispatched to the position requested by the user, which is convenient for the user. it can. Since the user is provided with an image showing the taxi vehicle at a position on the map, the user can input the image easily and accurately using the map. When a taxi user makes a vehicle allocation request or inquires via the information and communication network, the position of the taxi vehicle is displayed on the map, so it is possible to give the user a sense of security even when unattended. It is possible to provide accurate information, maintain a trusting relationship, and promote the use of the vehicle dispatch reception system.

Further, according to the present invention, the image provided when the user requests the vehicle dispatch can be provided to the user according to the condition specified by the user.

Further, according to the present invention, since the vehicle information such as an empty vehicle on the map around the user's position is provided, the user can easily predict the time required until the vehicle is dispatched. it can.

Further, according to the present invention, the user who once requests the vehicle dispatch is provided with the information related to the stored user, and the position of the intercepting vehicle after the vehicle dispatch or the current traveling place after the vehicle ride is carried out. You can easily check such things on the map.
Since the user can provide the vehicle information related to himself / herself only by specifying the identification information, it is possible to easily retrieve the information that the user wants to know, without the trouble of explaining at the time of inquiry.

According to the present invention, the user can also confirm the provided information by characters. Generally, a mobile information terminal capable of displaying a map is expensive and the communication cost for transmitting information including a map is also expensive. However, by providing vehicle information in characters, cost reduction can be achieved. .

Further, according to the present invention, it is possible to display the dynamic state of a vehicle such as an actual vehicle or an empty vehicle and the current position in an easy-to-understand manner on a map. When making a taxi dispatch request, usually the estimated arrival time of the vehicle as a result of the request is known, but when accessing for a request, for example, the information of empty cars in the vicinity can be grasped by the user side. It is possible to judge in advance whether or not it will come soon after the request.

Further, according to the present invention, the taxi vehicle can be dispatched to a position frequently used by the user or a position designated by the user, and the operation of the user can be simplified.

Further, according to the present invention, the user specifies the position where the taxi is dispatched by the latitude / longitude information measured by the GPS positioning device, so that the accurate position can be specified easily.

According to the present invention, by receiving the vehicle dispatch completion notification, it is possible to know not only where the vehicle has been dispatched but also where the vehicle has been dispatched, and it is possible to easily predict the arrival time and the like. .

Further, according to the present invention, the notice of vehicle dispatch completion to the user is sent by e-mail to a mobile terminal such as a mobile phone, and an address which can provide information indicating the vehicle dispatch position on the map is displayed. If the user accesses the address, the user can be provided with the information indicating the dispatch position on the map.

Further, according to the present invention, the elapsed time until the dispatch is requested and the dispatch is completed and the estimated arrival time until the taxi vehicle to be dispatched arrives are displayed together with the map, so that the user can You can predict and wait for the vehicle to arrive.

Further, according to the present invention, even if a taxi vehicle is requested to be dispatched in order to allow another person to get in without directly getting on the vehicle, the dispatch is completed, the vehicle to which the taxi is dispatched is boarded, the vehicle arrives at the destination, etc. You can know for sure.

Further, according to the present invention, the user can determine the taxi vehicle to be dispatched from a plurality of taxi vehicles displayed on the image of the map, so that the user is convenient from the positional relationship and the like. You can directly select the vehicle you feel.

Further, according to the present invention, it is possible to display the map at the center position which is easy for the user to understand.

Further, according to the present invention, the taxi vehicle displayed on the map can be distinguished in the dynamic state including the actual vehicle and the empty vehicle,
Moreover, since the vehicle number can be identified, it is possible to facilitate the selection by the user.

According to the present invention, the user can select a vehicle to be dispatched, such as a vehicle closest to the user's position, a vehicle number designated by the user, or a vehicle designated on the map. You can If the user desires a vehicle other than an empty vehicle, he / she can make a vehicle reservation.

Further, according to the present invention, when a user desiring to dispatch a vehicle other than an empty vehicle makes a reservation, it is possible to consider the stack information which is the status of waiting for the reservation. Emergency dispatch requests can be given priority over waiting for reservations, so emergency situations can be dealt with.

Further, according to the present invention, not only the place designated by the user can be designated as the destination, but also the destination can be designated easily.

[Brief description of drawings]

FIG. 1 is a block diagram showing a schematic configuration of a taxi dispatching acceptance system common to each embodiment of the present invention.

FIG. 2 is a flowchart showing a vehicle allocation procedure in the system of FIG.

FIG. 3 is a block diagram showing a more specific configuration of the taxi dispatch acceptance system of FIG.

FIG. 4 is a diagram showing a procedure of vehicle allocation and information provision in the first embodiment of the present invention.

FIG. 5 is a diagram showing a procedure of vehicle allocation and information provision in the second embodiment of the present invention.

FIG. 6 is a diagram showing a procedure of vehicle allocation and information provision in the third embodiment of the present invention.

FIG. 7 is a diagram showing a procedure of vehicle allocation and information provision according to a fourth embodiment of the present invention.

FIG. 8 is a diagram showing a procedure for vehicle allocation and information provision in a fifth embodiment of the present invention.

FIG. 9 is a diagram showing a procedure of vehicle allocation and information provision in a sixth embodiment of the present invention.

FIG. 10 is a diagram showing a procedure of vehicle allocation and information provision in the seventh embodiment of the present invention.

FIG. 11 is a diagram showing a procedure of vehicle allocation and information provision in an eighth embodiment of the present invention.

FIG. 12 is a diagram showing an operating state of the embodiment of FIG. 11.

FIG. 13 is a diagram showing a procedure of vehicle allocation and information provision according to the ninth embodiment of the present invention.

14 is a diagram showing an operation state of the embodiment in FIG.

FIG. 15 is a diagram showing a procedure of vehicle allocation and information provision in the tenth embodiment of the present invention.

16 is a diagram showing an operating state of the embodiment in FIG.

[Explanation of symbols]

1 dispatch center 2 www server 3 mail server 4 Internet reception system 5 Database device 10 users 12, 16, 22 Mobile phones 12a screen 20 destinations 30 dispatch taxi vehicle 31,32,33 E-mail 40 Internet-based taxi dispatch acceptance system 50 Automatic dispatch system

Claims (18)

[Claims] 1. A method for accepting a request from a user for taxi dispatch from an arbitrary position via an information communication network, and providing the user with an image displaying a taxi vehicle at a position on a map. How to accept a taxi dispatch. 2. The taxi vehicle dispatch receiving method according to claim 1, wherein the image is provided according to a condition specified by the user. 3. The taxi dispatch acceptance method according to claim 2, wherein when the user designates his / her position as the condition, the vehicle information is provided on a map around the position. 4. When a taxi is dispatched in response to a request, information about the requested user and the dispatched taxi vehicle is stored, and the user who requests the taxi dispatch is stored as the condition. The taxi dispatch receiving method according to claim 2, wherein when the identification information indicating that the user is a user is presented, information about the taxi vehicle related to the memory is provided. 5. The taxi according to claim 1, wherein the information about the vehicle is provided as textual information instead of or together with the display on the map. Vehicle dispatch reception method. 6. The taxi dispatch acceptance method according to claim 1, wherein the display of the vehicles on the map is performed by distinguishing between the actual vehicles and the empty vehicles according to the dynamics of the vehicles. 7. The position for allocating a taxi vehicle to the user is determined by selecting from a position that is frequently used by the user or designated by the user. The taxi dispatch acceptance method described in. 8. The user according to claim 1, wherein the user has a GPS positioning device, and designates a position to receive a taxi dispatch by the measured latitude / longitude information. How to accept taxi dispatch. 9. At the time of completing the taxi allocation, at least a part of the user requesting the allocation of the vehicle, the user who actually rides the vehicle, or the target person registered in advance includes a notification of the allocation of the vehicle including the allocation position. The taxi dispatch acceptance method according to any one of claims 1 to 8, characterized by performing. 10. The recipient of the vehicle allocation completion notification carries a mobile terminal that can be connected to an information communication network, and the vehicle allocation completion notification is made by email to the mobile terminal, and the email is displayed on the map. 10. The taxi car dispatch acceptance method according to claim 9, wherein an address that can provide information indicating a car dispatch position is displayed. 11. The vehicle allocation elapsed time and estimated arrival time are displayed together with the map.
The listed taxi dispatch method. 12. When the user who actually rides is different from the user who requests the vehicle dispatch, the vehicle dispatch is performed at least when the taxi vehicle is dispatched, when the user gets on the vehicle, or when the vehicle arrives at the destination. The taxi dispatch acceptance method according to any one of claims 1 to 11, wherein a notification is given to the user who has requested the request and the pre-registered target person. 13. The taxi vehicle dispatch receiving method according to claim 1, wherein a plurality of taxi vehicles are displayed on the image, and the taxi vehicle to be dispatched is determined according to the selection by the user. 14. The map is operated by a preregistered user's address, a place that is frequently used based on the user's usage record, a place designated by the user in advance, or a crew member designated by the user. 14. The taxi dispatch acceptance method according to claim 13, wherein any one of vehicle locations is set to a center position. 15. The taxi vehicle displayed on the map distinguishably displays a vehicle number added to each vehicle and dynamics including an actual vehicle and an empty vehicle, and exists in a range corresponding to the map. Show all vehicles or
Alternatively, the taxi dispatch receiving method according to claim 13 or 14, wherein the taxi dispatch is displayed in accordance with designation of a displayed vehicle condition. 16. The taxi vehicle may be selected from a position closest to the position of the user, designation of a taxi car number, designation by a user on a map, or reservation of a vehicle other than an empty vehicle. The taxi dispatch acceptance method according to any one of claims 13 to 15, characterized in that 17. When making a reservation for vehicle allocation to a vehicle other than the vacant vehicle, the status of the vehicle waiting for reservation is displayed as stack information, and when there is no reservation waiting, or until the user finishes vehicle allocation according to the reservation of the stack information. At the time, when the user's reservation is added to the stack information and the user needs an emergency, he / she receives an emergency dispatch request,
The taxi dispatch acceptance method according to claim 16, wherein the taxi dispatch is prioritized over the reservation waiting of the stack information. 18. The user who receives the vehicle dispatch is either a place designated by the user, a place on a map, a place registered in advance, or a place frequently used according to the use record of the user. The taxi dispatch acceptance method according to claim 14 or 17, wherein the destination of the taxi vehicle that receives the dispatch can be designated.