JP2002189780A - Method and system for car allocation management by member contract - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a car allocation management method and a car allocation management system by a member contract, by which automatically a request for allocation of a car, is received a car allocation plan is prepared, subsequently a car allocation command to a corresponding car is given and charge payment by a member card can be received when a car use member makes a request for allocation of a car. SOLUTION: The car allocation management method and system by a member contract comprise a member card means 8, a receiving terminal 1 having a receiving and inputting means 11 and a car allocation receiving means 12, a car allocation management server 3 having a data storing means 33, a business managing means 32 and a communication controlling means 34, a car allocation commanding terminal 5 having an operation management means 52, a car allocation planning means 53 and a car allocation commanding means 54, a radio communication means, and an in-car device 7 having a radio communicating means 71, a car allocation control means 72, a charge meter means 73 and a card I/F means 75 and a card control means 74.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a vehicle allocation management system for vehicles such as a shared passenger car, a chartered passenger car, and a chartered freight car. More specifically, the present invention relates to a vehicle allocation request issued by a vehicle user via a public communication line. The base station apparatus performs automatic reception and issues a dispatch command, and the user is related to a dispatch management method and a dispatch management system that allow a user to pay a usage fee using a membership card.

[0002]

2. Description of the Related Art Taxi, hire and the like are used at a predetermined landing, picking up a sinking vehicle, requesting a dispatch by telephone or the like. The payment of the fee is performed by cash, taxi ticket, use ticket, or the like, or collective billing / payment processing is performed by a contract between companies like a hire. In the case where a plurality of users share and use a specific section such as commuting or commuting, a discounted sharing fee is applied. The users of these vehicles are those who cannot use the convenience of public transportation such as buses and trains, and want to move to the necessary places at the necessary places at low cost. In the prior art,
Dispatch dispatch, reservation of dispatch, creation of dispatch plan, dispatch instruction,
There is a problem that most of them rely on humans, such as collection of usage fees, and the cost and convenience are in conflict. Also, the vehicle operating company wants to keep customers,
It has become difficult to provide convenience services to customers at low cost. On the other hand, in recent years, transaction technology using a communication network such as the Internet has become popular, and a vehicle allocation management system incorporating these technologies has been desired.

[0003]

SUMMARY OF THE INVENTION In view of the above-described problems and problems, the present invention provides automatic reception when a member who uses a vehicle such as a shared passenger car, a chartered passenger car, or a chartered freight car requests a dispatch. Along with this, an object of the present invention is to propose a vehicle allocation management method and a vehicle allocation management system based on a membership contract, in which a vehicle allocation instruction is issued to a corresponding vehicle after a vehicle allocation plan is created and a discount card can be paid by a membership card.

[0004]

[Means for Solving the Problems] A member card means for contracting a use member contract of a vehicle, which is related to a vehicle allocation management method covering from vehicle allocation reception to vehicle payment such as a shared passenger car, a chartered passenger car, a chartered freight car, and the like, A reception terminal having reception input means for receiving information from a user via a public communication line, and a vehicle distribution reception means for receiving and registering reception data such as a membership application and a vehicle allocation request received by the reception input means; Data storage means for storing and registering the reception information received via the vehicle, operation management data of the vehicle, etc., and business management means for managing customer data and sales data of the vehicle,
A vehicle allocation management server having communication control means for controlling wireless communication with the vehicle, an operation management means for managing the operation of the vehicle, and a vehicle allocation plan created based on the reception data and the operation management data, and stored and registered in the data storage means Dispatching terminal having dispatching means for reading a stored dispatching plan and sending dispatching instructions to a predetermined vehicle; wireless communication means for wirelessly transmitting and receiving with a plurality of vehicles; Wireless communication means mounted on the vehicle and receiving a dispatch instruction;
Vehicle allocation control means for receiving and registering a vehicle allocation instruction and issuing a vehicle allocation instruction; fee meter means for calculating a usage fee based on the running results of the vehicle; card I / F means having an I / F function with a member card; An on-board device having card control means for performing data transmission / reception, authentication of the member card, extraction of billing conditions, and the like, using a vehicle allocation management system comprising: Signing a membership card and registering as a member in the data storage means, transmitting vehicle allocation request information via a public communication line, and receiving vehicle allocation request information and registering the vehicle allocation request information in the data storage means as vehicle allocation reception data And a step in which the vehicle allocation planning means creates vehicle allocation planning data based on the vehicle allocation reception data and stores and registers the data in the data storage means. Reading the dispatching instruction data to the corresponding vehicle, the dispatching control means mounted on the vehicle receiving and registering the dispatching instruction data and giving the dispatching instruction, and the card control means authenticating the member card and charging and charging conditions. Extracting, the charge meter means calculating and outputting billing data associated with the running of the vehicle based on the billing conditions, and the card control means transmitting the billing data to the business management means of the business management server or / and Updating the stored data of the card.

The member card means is a prepaid card from which a charge is calculated under a discounted charging condition and the prepaid balance is subtracted, the member card description data is a bar code card displayed in a bar code form, the member card description data A magnetic card for magnetic recording / reproduction, a mobile phone having packet communication means, or a mobile phone having packet communication means, and barcodes and dots are two-dimensionally arranged on the display section of the member card data on the display section of the mobile phone. The image of the two-dimensional code etc. is displayed.

[0006] The reception input means of the reception terminal is a voice input means for automatically receiving a voice and converting and inputting a dispatch request by telephone voice by a voice recognition means. FA
An X input means, or a WEB input means for relay inputting a dispatch request from a WEB terminal via a public communication line by additionally installing a WEB server provided at a reception terminal or independently.

The reception input means of the reception terminal is a Web
A server is provided with a reception homepage, which is used as a web input means for accepting a vehicle allocation application from a web terminal via a public communication line, or an electronic mail from a web terminal via a public communication line, provided with a mail server function provided on the web server. It is a web input means for accepting a vehicle allocation application.

[0008] A regular vehicle allocation receiving unit for receiving a regular vehicle allocation reservation is added to the vehicle allocation receiving unit of the reception terminal.
Alternatively, it is composed of a public wireless communication line and a car telephone means.

The card I / F means of the in-vehicle device includes an I
An IC card I / F having an I / F function with a C card is added, or a mobile phone I / F having an I / F function with a mobile phone is added.

[0010] The on-vehicle device includes a GPS receiver and a GPS.
A GPS unit having a data transmitting unit is additionally installed, so that the current position data of the vehicle can be used.

[0011] The member allocation contract management system is related to a vehicle allocation management system that covers everything from the reception of a vehicle, such as a shared passenger car, a chartered passenger car, a chartered freight car, to the payment of a fee, and a member certifying the contract of a vehicle use member contract. A card, a local communication line for performing communication connection between devices in the dispatch instruction base station, a reception input means having an operation input unit for receiving and inputting a dispatch request from a user by a clerk, and a card member received by the reception input means Vehicle distribution receiving means having a card member receiving unit for registering member data based on the membership information and issuing a member card, a vehicle dispatching receiving unit for receiving and registering vehicle dispatching request receiving data, and a communication for communication connection with a private communication line. A reception terminal including a control unit, an operation input unit for inputting operation of the device, a customer management unit for registering and updating customer data of a vehicle user, and a vehicle. A business management means having a sales management unit for managing sales associated with both operations, a customer management master storing customer data, a vehicle allocation reception file storing and registering vehicle allocation reception data, and storing and registering vehicle operation management data. A data storage means having an operation management file and a vehicle allocation plan management file for storing and registering vehicle allocation plan data and a sales management master for storing and registering sales data; a wireless communication control unit for controlling wireless communication with the vehicle; Communication control means having a communication control unit for performing communication connection control of the vehicle, an operation input unit for performing operation input for operation management, an operation management unit for performing operation management of the vehicle, and vehicle allocation reception data Vehicle allocation planning means for creating a vehicle allocation plan based on the operation management data and storing and registering the data in the data storage means;
A vehicle dispatching command terminal for reading a stored vehicle dispatching plan and transmitting a vehicle dispatching command to a predetermined vehicle; a communication control unit for controlling communication connection with a private communication line; A wireless communication device having a dedicated wireless communication line, a wireless transceiver mounted on a plurality of vehicles, for performing wireless transmission and reception with a dispatch command base station, and a transmission and reception control unit for performing wireless transmission and reception control. A communication means, a dispatch command receiving unit that receives a dispatch command, a dispatch command memory that temporarily stores dispatch command data, a dispatch command unit that issues a dispatch command based on the dispatch command data, and an acceptance response when the dispatch command is accepted. Vehicle allocation control means having a vehicle allocation instruction response unit to return, a charge meter unit for generating vehicle travel data, a charge calculation unit for performing a predetermined charge calculation based on the travel data, and a charge meter unit Charge meter means comprising a charge meter control section for controlling the charge calculation section and a charge meter I / F section having an I / F function for the charge meter section, and a card I having an I / F function for the member card / F Card I
/ F means, a card data transmission / reception unit for transmitting / receiving card data to / from the dispatch command base station, a card authentication unit for requesting authentication of a member card, a charging condition extraction unit for extracting a charging condition for a fee, and an R of the member card. And an in-vehicle device serving as card control means having an R / W control unit for performing / W control.

The reception input means of the reception terminal further includes a voice input unit having a voice response function and a voice recognition function for inputting a vehicle allocation request by telephone, and a facsimile modem and a function of converting and inputting FAX data by OCR. A FAX input unit for facsimile input of a dispatch request is additionally provided, or a WEB input unit for receiving WEB data such as a member application via a public communication line and a dispatch request is additionally provided.

In the reception terminal, a WEB server having a mobile phone reception function of receiving mobile phone data such as a membership application from a mobile phone and a dispatch request via a public communication line and transferring the data to the WEB input unit is additionally installed.

[0014] The WEB server is provided with a homepage means for receiving a member application from a WEB terminal via a public communication line and a dispatch request, or a mail such as a member application from a WEB terminal via a public communication line and a dispatch request. A mail means for receiving data is provided.

[0015] The wireless communication means of the in-vehicle apparatus is an automobile telephone or a mobile telephone means.

An OCR card I / F having an OCR function for converting and inputting character string data written on a membership card into character code data into a card I / F means of the on-vehicle device.
Magnetic recording data recorded on a member card, additionally provided with a bar code card I / F unit having a bar code reading function for converting and inputting bar code data written on the member card into character code data. Or an additional IC card I / F having an I / F function with an IC card type member card.

A wireless transmission such as a Bluetooth standard or general weak radio wave transmission, in which a portable I / F unit having an R / W function of member data stored in a portable telephone is additionally installed in the card I / F means of the in-vehicle device. A portable I / F unit having additional means, or a portable I / F unit having a function of reading card data using a two-dimensional code in which barcodes and dots displayed two-dimensionally on a display unit of a mobile phone are provided. Additional installation.

[0018]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A schematic configuration of the present application system will be described with reference to a system configuration diagram of a first embodiment of a member allocation vehicle allocation management system according to the present invention shown in FIG. The vehicle allocation management system based on a member contract according to the first embodiment includes a member card means 8 for contracting a vehicle use member contract and a reception input means 1 for receiving information from a user via the public communication line 2.
1, a reception terminal 1 having a vehicle allocation reception unit 12 for receiving and registering reception data such as a member application and a vehicle allocation request received by the reception input unit 11, reception information received via the private communication line 4, and a vehicle CAR. A data storage unit 33 for storing and registering operation management data and the like; a business management unit 32 for managing customer data and sales data management of the vehicle CAR;
A vehicle allocation management server 3 having a communication control unit 34 for controlling wireless communication with the vehicle CAR, an operation management unit 52 for managing the operation of the vehicle CAR, and a vehicle allocation plan based on the reception data and the operation management data. A vehicle allocation command terminal 5 having a vehicle allocation planning means 53 for storing and registering in the storage means 33, a vehicle allocation instruction means 54 for reading the stored and registered vehicle allocation plan and transmitting a vehicle allocation instruction to a predetermined vehicle;
Wireless communication means 6 for wirelessly transmitting and receiving to and from a plurality of vehicles CA
A wireless communication unit 71 mounted on the R to receive a dispatch command;
A vehicle allocation control means 72 for receiving and registering a vehicle allocation instruction and instructing a vehicle allocation, a fee meter means 73 for calculating a usage fee based on the running results of the vehicle CAR, and an I / O
The in-vehicle device 7 includes a card I / F unit 75 having an F function, and a card control unit 74 for transmitting and receiving card data, authenticating the member card, extracting charge accounting conditions, and the like.

The dispatch management method according to the embodiment will be schematically described in addition to the operation flow diagram of the dispatch management according to the embodiment of the present invention shown in FIG. Members who use the vehicle can call, fax,
ST1 in which the member registration data is registered as a member in the reception terminal 1 via the public communication line 2 using a vehicle allocation requesting means 9 such as a WEB terminal or a mobile phone. The vehicle allocation request is similarly input to the reception input means 11 using the vehicle allocation request means 9 and transferred to the vehicle allocation reception means 12. The vehicle allocation receiving means 12 assigns a vehicle allocation reception number and the like to the vehicle allocation reception data such as the member ID, the vehicle allocation destination, and the desired time, and receives and registers the data in the data storage means 33 of the vehicle allocation management server 3 (ST2).

The operation management means 52 receives the current position data of the vehicle CAR and the vehicle status data of an empty vehicle, an actual vehicle or the like as needed ST20, and updates and registers the operation data in the data storage means 33 in ST21. Vehicle allocation planning means 53
ST3 periodically reads out the dispatching reception data registered in the data storage means 33, and outputs the dispatching reception data to be executed in the near future time. Vehicle allocation planning means 53
Is the dispatch output data determined and the data storage means 3
ST4 in which a vehicle allocation plan is created based on the operation data updated and registered in step 3, and is stored and registered in the data storage unit 33 as vehicle allocation plan data.

The dispatch instruction means 54 sends a dispatch instruction to the corresponding vehicle CAR based on the dispatch plan data ST5.
Is done. The dispatch command is transmitted to the vehicle C via the wireless communication means 6.
It is transmitted to the wireless communication means 71 of the vehicle-mounted device 7 mounted on the AR. The vehicle allocation control means 72 receives and registers the vehicle allocation instruction S
A dispatch instruction is displayed on a display unit (not shown) of the vehicle-mounted device 7 together with T6. When the driver of the vehicle CAR recognizes the dispatch instruction, the driver responds to the dispatch instruction with an acknowledgement (ST5).

When the user gets on the vehicle CAR, the membership card 8 is inserted into the card / F means 75, and the card data is read out by the card control means 74. The card control means 74 compares the card data with the card data included in the above-mentioned dispatch command, performs authentication, reads out the billing condition, and notifies the charge meter means 73 of the charge condition.

When the vehicle arrives at the destination, the fee meter 73 performs a billing calculation based on the traveling data of the vehicle CAR and the billing conditions described above, and stores the billing data in the card controller 7.
In step ST9, the customer is notified and the fee is displayed on a customer display (not shown), and the customer is confirmed. When the customer's approval is obtained, the card control means 74 transmits the billing data to the business management means 32 of the dispatch management server 3. The business management means 32 stores the data storage means 3 as sales data for each customer.
ST11 for updating and storing in step 3. In the case of a member card capable of R / W, the card data is updated and stored at the same time ST1
2.

FIG. 2 is a block diagram of a main part of a second embodiment of the vehicle allocation management system based on a member contract according to the present invention,
A detailed configuration will be described with reference to a main part block diagram of a third embodiment of a vehicle allocation management system based on a member contract shown in FIG. 3 according to the present invention. The vehicle allocation management systems of the second and third embodiments are composed of a member card 8A for certifying the contract of the use member contract of the vehicle CAR, a local communication line 4 for establishing a communication connection between devices in the vehicle allocation instruction base station, and a staff member. Input means 11 having an operation input unit 11a for receiving and inputting a dispatch request from a driver
And a card member receiving unit 12a for registering member data based on the card member enrollment information received by the reception input unit 11 and issuing a membership card, and a vehicle allocation receiving unit 12b for receiving and registering vehicle allocation request reception data. Vehicle allocation receiving means 12 and communication control unit 1 for communication connection with private communication line 4
4, an operation input unit 31a for performing operation input of the device, a customer management unit 32a for updating and registering customer data of a vehicle user, and a sales management unit 32b for managing sales associated with vehicle operation. Business management means 32 having
Customer management master 33a storing customer data, vehicle allocation reception file 33b storing and registering vehicle allocation reception data, and operation management file 3 storing and registering vehicle operation management data
3c, a data storage means 33 having a vehicle allocation plan management file 33d for storing and registering vehicle allocation plan data and a sales management master 33e for storing and registering sales data, a wireless communication control unit 34a for controlling wireless communication with the vehicle, and private communication. Line 4
A vehicle management server 3 including a communication control unit 34 having a communication control unit 34b for performing communication connection control with the vehicle, an operation input unit 51a for performing operation input for operation management, and a vehicle CAR.
An operation management means 52 for managing the operation of the vehicle, a vehicle allocation plan means 53 for creating a vehicle allocation plan based on the vehicle allocation reception data and the operation management data and storing and registering it in the data storage means 33, A dispatch command terminal 5 including a dispatch command means 54 for sending a dispatch command to the vehicle CAR, a communication control unit 57 for controlling communication connection with the private communication line 4, and a wireless communication device for wirelessly transmitting and receiving a plurality of vehicles CAR 61, a wireless communication means 6 having a dedicated wireless communication line, a wireless transmitter / receiver 71b mounted on a plurality of vehicles CAR for performing wireless transmission / reception with a dispatch instruction base station, and a transmission / reception controller 71c for performing wireless transmission / reception control. Wireless communication means 71
And a dispatch command receiving unit 72a for receiving dispatch commands, a dispatch command memory 72b for temporarily storing dispatch command data, and a dispatch command unit 72c for issuing dispatch commands based on the dispatch command data.
A vehicle allocation control means 72 having a vehicle allocation instruction responding unit 72d for returning an acceptance response when the vehicle allocation instruction is received, and a vehicle CA.
A charge meter unit 73a that generates R travel data, a charge calculation unit 73d that performs a predetermined charge calculation based on the travel data, a charge meter control unit 73c that controls the charge meter unit 73a and the charge calculation unit 73d, and a charge meter unit 73a. I /
A card meter unit 73 comprising a charge meter I / F unit 73b having an F function and a card I / F unit 75b having an I / F function with the member card 8A.
5, a card data transmission / reception unit 74a for transmitting / receiving card data to / from the dispatch instruction base station, a card authentication unit 74b for requesting authentication of the membership card 8A, a charging condition extraction unit 74c for extracting charging conditions for the fee, and the membership card Control unit 74 having an R / W control unit 74d for performing R / W control of
And the in-vehicle device 7 as a standard configuration.

The reception input unit 11 of the reception terminal 1 includes a voice input unit 11 b having a voice response function and a voice recognition function for inputting a vehicle allocation request by telephone, a FAX modem, and an OC.
It has a function of converting and inputting FAX data by R, and additionally has a FAX input unit 11c for facsimile inputting a dispatch request and a WEB input unit 11d for receiving WEB data such as a member application via the public communication line 2 and a dispatch request. .

A web server 15 having a mobile phone reception function for receiving mobile phone data such as a membership application from a mobile phone 9 and a dispatch request via the public communication line 2 and transferring the data to the web input unit 11 d is additionally installed in the reception terminal 1. Have been. Further, the web server 3 has a home page means 15a,
A mail unit 15b for receiving mail data is provided.

The card I / F unit 75 of the on-vehicle device 7 includes an OCR card I / F unit having an OCR function for converting and inputting the character string data described on the member card 8A, which is not shown, and is described on the member card. Bar code card I / F unit having a bar code reading function for converting and inputting the input bar code data, a magnetic card I / F unit having a recording / reproducing function for magnetic data recorded on a membership card, and an IC card format member An IC card I / F unit 75a having an I / F function with a card is additionally provided.

The card I / F unit 75 of the in-vehicle device 7 includes a portable I / F unit 75d having an R / W function of member data stored in the portable telephone 8B, and wireless transmission such as Bluetooth standard or general weak radio wave transmission. Portable I / F with means
And a portable I / F unit having a function of reading card data by a two-dimensional code in which bar codes and dots displayed on a display unit of a mobile phone (not shown) are two-dimensionally arranged.

Further, the in-vehicle device 7 includes a plurality of GPS
A GPS receiver 77a for receiving a GPS signal from a satellite and calculating and outputting GPS data representing the current position of the vehicle, a GPS data transmitting unit 77b for transmitting the GPS data, and a map data memory 77c for storing map data. GPS means 77 having the following is additionally provided.

Specific operations and operations will be described in detail. [Prerequisites] A customer (user member) who uses the vehicle allocation management system of the present application needs to make a user member contract with a vehicle operating company in advance. The customer accesses the reception input means 11 of the reception terminal 1 installed in the dispatch instruction base station via the public communication line 2 using the dispatch request means 9 such as a telephone, a facsimile, a mobile phone, and a WEB terminal owned by the customer. Then, input the membership registration. At this time, the card member receiving unit 12a requests input of customer data such as the member's name or name, contact information, discount fee conditions, fee payment method, etc., and notifies the customer management unit 32a of the vehicle allocation management server 3 of the input. The customer management unit 32a assigns a member ID to the customer data, stores the customer data in the customer management master 33a, and issues a membership card. The membership card is issued by a member card issuing means (not shown) or W
The member card data is transmitted to the dispatch request means 9 such as a mobile phone or a WEB terminal via the EB server 15 and the public communication line 2, and is written and registered in a storage unit such as a mobile phone or a WEB terminal.

[Type of Membership Card] The membership card of the present application provides a number of benefits, such as discount rate application, point addition, and payback (refund), to the use member, and does not require cash at the time of payment. The types of membership cards are classified into (1) prepaid cards paid in advance, (2) credit cards paid afterwards, and (3) simple membership cards paid in cash. Further, the prepaid card of (1) includes: a. A so-called “prepaid card” showing a discount amount b. “Coupons” for each unit of use, c. A “commuter pass” that specifies the boarding section and usage period is selected.

The form of the membership card is as follows: (a) a general print card (b) a barcode card with barcode and character printing (c) a magnetic card capable of magnetic recording and reproduction (d) R / W in the semiconductor memory Possible e-cards (e) There are mobile phones with packet communication means, etc., which operate in combination of multiple forms.

[Method of Receiving Vehicle Allocation Request] A customer (user) uses a vehicle allocation requesting unit 9 such as a telephone, a facsimile, a mobile phone, and a WEB terminal to own a vehicle allocation instruction base station via the public communication line 2. Access the installed reception terminal 1. In the case of access by telephone, a dispatch receptionist responds and inputs dispatch request information from the operation input unit 11a. Alternatively, when connected to the telephone input section 11b, the automatic response means inquires about necessary items by voice synthesis, and the customer responds to input a voice, and the input voice is converted into character data by the voice recognition means and then received. Will be entered.

Access by FAX is performed by the FAX input unit 1
A dispatch request written on a predetermined sheet is transmitted to the FAX number connected to 1c. The FAX input unit 11c converts the received vehicle allocation request data in the image format into character data by the OCR means, performs a predetermined format conversion, and inputs and receives the converted data. Alternatively, the information is transmitted to a general FAX machine, and dispatch request information is input from the operation input unit 11a by a dispatch receptionist.

For access using a mobile phone or a WEB terminal,
URL (Uniform Reso
uce Location) or email address and enter your password. The WEB server 15 is equipped with a homepage means 15a for dispatching requests, a mail server means 15b, a data transfer means, and the like. The home page of the dispatch request is simply entered by inputting the member ID, the dispatch destination, the dispatch date and time, etc., and the necessary input data is entered in the web input section 11.
d is transferred as mail data. The dispatch destination input is
When a user registers and registers a plurality of dispatch destinations in advance, all that is required is to press the select button. When a vehicle dispatch is officially received, a vehicle dispatch order number, a vehicle dispatch vehicle number, a scheduled time, and the like are returned.

When the dispatch request e-mail is transmitted in a predetermined format, the mail means 15b transfers the received dispatch request e-mail to the WEB input section 11d. Creation of an e-mail on a mobile phone or a WEB terminal is performed not by a general e-mail creation tool but by a template tool that can be easily created only by selecting and inputting necessary items.

[Registration of vehicle operation status] The operation management means 52 of the dispatch instruction terminal 5 receives notification of the current position and status information such as an empty vehicle, a forwarding vehicle, an actual vehicle, and a break from all the vehicles CAR, and as operation management data. Operation management file 3
3c. When the in-vehicle device 7 is equipped with the GPS data transmission unit 77b, the GPS data of the corresponding vehicle CAR is periodically notified, and the operation management data in the operation management file 33c is automatically updated.

[Registration registration of vehicle allocation] The vehicle allocation request data received and input by the reception input unit 11 is input to the vehicle allocation reception unit 12b. The vehicle allocation receiving unit 12b includes a member ID, a vehicle allocation destination,
The vehicle allocation request data such as the vehicle allocation request date is given a reception number, stored and registered in the vehicle allocation reception file 33b of the business management server 3, and is notified to the vehicle allocation planning means 53 of the vehicle allocation instruction terminal 5. The vehicle allocation planning means 53 creates a vehicle allocation plan when it is determined that the desired vehicle allocation date and time is within a certain period of time from the current time. First, a vehicle existing or scheduled to arrive near the desired dispatch destination is retrieved and output from the operation management data registered in the operation management file 33c, and vehicles that can be allocated are extracted and incorporated into the vehicle allocation plan data. The vehicle allocation plan data for each vehicle is updated and stored in the vehicle allocation plan file 33d, and the WE of the reception terminal 1 determines the number of the corresponding vehicle and the estimated vehicle allocation time.
Notify the B server 15.

The periodic allocation request data is transferred and input from the allocation receiving unit 12b to the periodic allocation receiving unit 12c. The dispatch request data transferred and input is separated for each day of the week and for each month and day and distributed and registered in the dispatch assignment file 33b.

[Distribution instruction and dispatch instruction] Dispatch instruction means 5
Reference numeral 4 constantly monitors the dispatch plan file 33d and reads dispatch plan data that has not been dispatched within a certain period of time. The corresponding vehicle CAR is extracted based on the read vehicle allocation plan data, and a vehicle allocation instruction is transmitted. The dispatch instruction data includes a reception number, a customer ID, a dispatch destination, customer data, a vehicle number, a scheduled dispatch time, and the like, and is assigned a dispatch instruction number. The wireless communication control unit 34a refers to the transmission destination address from a bookmark memory (not shown) based on the vehicle number,
The vehicle allocation command data is wirelessly transmitted to the wireless transceiver 71b of the corresponding car CAR via the wireless communication device 61. The wireless communication device 61 and the wireless transceiver 71b can be operated by replacing a car telephone or a mobile phone using a public wireless communication line without using a dedicated wireless line.

Vehicle allocation command data received by the wireless transceiver 71b controlled to be transmitted and received by the transmission / reception control unit 71c is input to the vehicle allocation command receiving unit 72a. The dispatch command receiving section 72a separates the dispatch command data into a reception number, a dispatch command number, a customer ID, a dispatch destination, customer data, a vehicle number, a scheduled dispatch time, and temporarily stores the dispatch command data in the dispatch command memory 72b. The unit 72c is also notified.

The dispatch instruction unit 72c generates display data based on a customer ID, a dispatch destination, a scheduled dispatch time, and the like.
The dispatch instruction is displayed on the operation display section 76a. When the driver of the vehicle accepts the dispatch order by viewing the displayed dispatch instruction, the driver of the vehicle performs an acceptance response operation from the dispatch instruction response unit 72d. The dispatch command response unit 72d notifies the dispatch command means 54, the operation management means 52, and the like of the status data of the acceptance response via the wireless transceiver 71b and the wireless communication device 61. The driver forwards the vehicle CAR to the dispatch destination according to the displayed dispatch instruction.

[Use of Customer's Vehicle and Reading of Member Card Data] When the customer gets on the assigned vehicle CAR, the member card is in principle stored in the card I / F means 75 of the vehicle-mounted device 7.
The card data described or stored in the member card is read. However, there is a case where the card data is read when the fare is settled only by presenting the member card for boarding.

The method of reading the membership card data differs depending on the form of the membership card used. (1) In the case of a general member card 8A of character printing, the described character string data is an OCR card I having an OCR function.
It is converted into character string code data by a / F section (not shown) and input. (2) In the case of the member card 8A on which a barcode is printed, the barcode is converted into character string code data by a barcode card I / F unit (not shown) having a barcode reading function and input. (3) In the case of the member card 8A of the magnetic card system, the magnetic recording data is transferred to a magnetic card I / F having a magnetic recording / reproducing function.
The data is read by a unit (not shown). The R / W control of the member card is performed by the R / W control unit 75c. (4) In the case of an IC card type member card, the member card is inserted into the IC card I / F unit 75a, and R / W control is performed by the R / W control unit 75c. (5) In the case of a membership card using the mobile phone 8B, the customer data stored and registered in the memory unit of the mobile phone is read / written by the mobile I / F unit 75d. R / W-capable mobile I / F means uses a connection terminal of a mobile phone,
For example, there is a method using wireless transmission means such as Bluetooth standard or general weak radio wave transmission, and a method using infrared transmission means such as Ir-DA standard. In particular, the method using wireless or infrared rays allows remote data transmission and reception, and is easy to handle. (6) In the case of card data based on a two-dimensional code in which barcodes and dots displayed on the display unit of the mobile phone 8B are two-dimensionally arranged, the mobile I / F unit converts the displayed barcode or two-dimensional code into image data. Then, the image data is converted into character code data by the image recognition means and input. In particular, since the two-dimensional code has a large amount of information, it can be effectively used even on a small screen.

[Authentication of Member Card and Condition Extraction] Member card data read from the member card inserted into the card I / F unit 75 is temporarily stored in the member ID and the dispatch command memory 72b by the card authentication unit 74b. After the member ID is compared and authenticated, it is input to the charging condition extraction unit 74c.
The charging condition extraction unit 74c extracts charging calculation conditions such as a card type, a contract charging condition, a prepaid amount balance, and a coupon balance, and inputs them to the charge meter control unit 73c.

[Charging of Usage Charges] Charging for the use of the vehicle CAR is basically performed by the charging calculation unit 73d under the control of the charge meter control unit 73c based on the traveling data of the charge meter unit 73a. Charge meter control unit 73c
Is equipped with a meter operation unit (not shown) for starting (getting on), adjusting (getting off), surcharge, discount, pick-up, and the like. The charge meter control unit 73c instructs the charge calculation unit 73d to perform a charge calculation based on the above-described charge calculation condition and the operation input from the meter operation unit. Billing calculation unit 73
The charge calculation data d is displayed and output on the operation display unit 76a or the customer display unit 76b, and after the approval of the customer is obtained, the payment is settled.

[Registration and Settlement of Billing] In the billing billing process, the card data transmission / reception unit 74a transmits the billing calculation data approved by the customer via the wireless transceiver 71b and the wireless communication device 61 to the business management server 3. Of the member card 8A, which can be stored and updated by the R / W control units 74d and 75c, and the member card data such as the balance and the like are stored in the sales management unit 32b and the customer management unit 32a. Update. In the case of the member card 8A whose storage cannot be updated, only the business management server 3 is updated. The sales management unit 32a additionally registers the received billing calculation data in the sales management master 33e for each customer ID. Billing calculation data of a customer who uses a credit-type member card is tabulated on a monthly basis and billed to the customer's financial institution. The customer management unit 32a performs processes such as subtraction of the prepaid amount balance, subtraction of the number of coupons remaining, addition of points, and addition of the number of times of use, which are stored and registered in the customer management master 33a.

[0048]

The present invention is embodied in the manner described above, and has the following effects. Membership card means for contracting a member contract for use of the vehicle, reception input means for receiving information from the user via the public communication line, and vehicle allocation for receiving and registering reception data such as membership applications and vehicle allocation requests received by the reception input means Reception terminal having reception means, data storage means for storing and registering reception information received via the local communication line, vehicle operation management data, and the like, and business management for managing vehicle customer data and sales data. Means, a vehicle allocation management server having communication control means for controlling wireless communication with the vehicle, an operation management means for performing operation management of the vehicle,
A vehicle allocation planning unit that creates a vehicle allocation plan based on the reception data and the operation management data and stores and registers the vehicle allocation plan in the data storage unit; and a vehicle allocation instruction unit that reads out the stored and registered vehicle allocation plan and sends a vehicle allocation instruction to a predetermined vehicle. A dispatch command terminal, a wireless communication unit that wirelessly transmits and receives a plurality of vehicles, a wireless communication unit that is mounted on the plurality of vehicles and receives a dispatch command, a dispatch control unit that receives and registers the dispatch command and issues a dispatch command, Charge meter means for calculating a usage charge based on the running performance of a vehicle, card I / F means having an I / F function with a member card, transmission and reception of card data, authentication of the member card, extraction of charge accounting conditions, etc. And a vehicle control device that has a card control unit that performs automatic reception and creates a vehicle allocation plan, issues a vehicle allocation instruction to the vehicle, and provides a member discount fee. The payment was able to propose the dispatch control system and dispatch management method according to the membership agreement that can be carried out in the membership card.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram of a first embodiment of a vehicle allocation management system based on a member contract according to the present invention.

FIG. 2 is a block diagram of a main part of a second embodiment of a vehicle allocation management system based on a member contract according to the present invention.

FIG. 3 is a main part block diagram of a third embodiment of a vehicle allocation management system based on a member contract according to the present invention.

FIG. 4 is an explanatory diagram of an operation flow of one embodiment of vehicle allocation management according to the present invention.

[Explanation of symbols]

 CAR vehicle 1 reception terminal 2 public communication line 3 dispatch management server 4 premises communication line 5 dispatch command terminal 6 wireless communication means 7 on-board device 8, 8A membership card 8B mobile phone 9 dispatch request means 11 reception input means 11a, 31a, 51a operation Input unit 11b Voice input unit 11c FAX input unit 11d WEB input unit 12 Vehicle allocation reception unit 12a Card member reception unit 12b Vehicle allocation reception unit 12c Regular vehicle allocation reception unit 13, 35, 56 14, 34b, 57 Communication control unit 15 Web server 15a Homepage Means 15b Mail means 32 Business management means 32a Customer management section 32b Sales management section 33 Data storage means 33a Customer management master 33b Vehicle allocation reception file 33c Operation management file 33d Vehicle allocation plan management file 33e Sales management master 34 Communication control means 34a Wireless Communication control unit 52 Operation management unit 53 Vehicle allocation planning unit 54 Vehicle allocation instruction unit 61 Wireless communication device 71 Wireless communication unit 71b Wireless transceiver 71c Transmission / reception control unit 72 Vehicle allocation control unit 72a Vehicle allocation instruction receiving unit 72b Vehicle allocation instruction memory 72c Vehicle allocation instruction unit 72d Vehicle allocation Command response unit 73 Charge meter unit 73a Charge meter unit 73c Charge meter control unit 73d Charge calculation unit 74 Card control unit 74a Card data transmission / reception unit 74b Card authentication unit 74c Charge condition extraction unit 74d, 75c R / W control unit 75 Card I / F means 75a IC card I / F section 75b Card I / F section 75d Mobile I / F section 76a Operation display section 76b Customer display section 77 GPS means 77a GPS receiver 77b GPS data transmission section 77c Map data memory

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G08G 1/123 G08G 1/123 A (72) Inventor Minoru Hayashi 1116 Suenaga, Takatsu-ku, Kawasaki Fuji (72) Inventor Miyoko Ishida 1116, Suenaga, Takatsu-ku, Kawasaki City Inside Fujitsu General Co., Ltd. (72) Inventor Takashi Ikeda 1116, Suenaga, Takatsu-ku, Kawasaki City F-Terminal Co., Ltd. MB02 MB07 QC15 SA25 5H180 AA14 AA15 BB05 BB12 CC12 EE10 FF01 FF05 FF13 FF22 FF32

Claims (32)

[Claims] The present invention relates to a vehicle allocation management method covering from vehicle allocation reception to vehicle payment such as a shared passenger car, a chartered passenger car, a chartered freight car, and the like, and a membership card means for contracting a use member contract of the vehicle; A reception terminal having reception input means for receiving information via the public communication line, and a vehicle distribution reception means for receiving and registering reception data such as a membership application and a vehicle allocation request received by the reception input means, and via a private communication line. Data reception means for storing and registering the reception information received and the vehicle operation management data, etc.
A vehicle management server having business management means for managing customer data and sales data of the user of the vehicle, and a communication control means for controlling wireless communication with the vehicle; and an operation management means for managing operation of the vehicle. A vehicle allocation planning means for preparing a vehicle allocation plan based on the reception data and the operation management data and storing and registering the vehicle allocation plan in the data storage means; and a vehicle allocation instruction means for reading out the stored vehicle allocation plan and transmitting a vehicle allocation instruction to a predetermined vehicle. A dispatch command terminal having: a wireless communication means for wirelessly transmitting and receiving to and from the plurality of vehicles; a wireless communication means mounted on the plurality of vehicles to receive the dispatch command; and receiving and registering the dispatch command and dispatch instructions. Dispatching control means for performing the following, a fee meter means for calculating a usage fee based on the running results of the vehicle, and a card having an I / F (InterFace) function with the member card A vehicle management system comprising an I / F means and a card control means for transmitting and receiving card data, authenticating the membership card, extracting charge billing conditions, and the like; A member card contract under predetermined contract conditions as a use member, registering the member in the data storage means, transmitting vehicle allocation request information via the public communication line, and the vehicle allocation receiving means Receiving and registering in the data storage means as vehicle allocation reception data, the vehicle allocation planning means creating vehicle allocation plan data based on the vehicle allocation reception data, and storing and registering the data in the data storage means; and Reading the vehicle allocation plan data and transmitting vehicle allocation instruction data to the corresponding vehicle; and vehicle allocation control means mounted on the vehicle receives and registers the vehicle allocation instruction data. Performing the dispatching instruction, the card control means authenticating the member card and extracting the charge accounting condition, and the charge meter means based on the charge accounting condition. And outputting the billing data to the business management means of the business management server and / or updating the stored data of the member card. Vehicle dispatch management method. 2. The method according to claim 1, wherein the member card means is a prepaid card from which a charge is calculated under a discounted charging condition and a prepaid balance is subtracted. 3. The allocation management method according to claim 1, wherein the member card means is a bar code card displaying data described on the member card in a bar code form. 4. The vehicle allocation management method according to claim 1, wherein the member card means is a magnetic card for magnetically recording and reproducing data described on the member card. 5. The method according to claim 1, wherein the member card means is an IC card for storing and reproducing data described in the member card in a semiconductor memory. 6. The method according to claim 1, wherein the member card means is a mobile phone having packet communication means. 7. The member card means is a mobile phone having packet communication means, and the member card data is displayed as an image such as a two-dimensional code in which bar codes and dots are two-dimensionally arranged on a display unit of the mobile phone. 7. The vehicle allocation management method according to claim 1, wherein the vehicle allocation is managed by a member contract. 8. The member according to claim 1, wherein said reception input means of said reception terminal is a voice input means for receiving an automatic voice and converting and inputting a dispatch request by telephone voice by a voice recognition means. Vehicle allocation management method by contract. 9. The reception input means of the reception terminal transmits a vehicle allocation request using a predetermined FAX sheet to an OCR (Optical Charactor).
2. The vehicle allocation management method according to claim 1, wherein said method is a facsimile input unit for converting and inputting by an actor reader unit. 10. The reception input means of the reception terminal,
A web server provided additionally at the reception terminal or independently provided, and the web server via the public communication line is provided.
2. A vehicle allocation management method based on a membership contract according to claim 1, wherein the vehicle allocation means is a web input means for relay inputting a vehicle allocation request from a terminal. 11. The reception input means of the reception terminal,
11. The vehicle allocation management method according to claim 1 or 10, wherein a reception homepage is provided on the WEB server, and the Web site is a web input unit that receives a vehicle allocation application from a WEB terminal via the public communication line. 12. The reception input means of the reception terminal,
The vehicle allocation according to a member contract according to claim 1 or 10, wherein a mail server function is provided in the WEB server, and the WEB input means receives a vehicle allocation request by an electronic mail from a WEB terminal via the public communication line. Management method. 13. The vehicle allocation management method according to claim 1, wherein the vehicle allocation reception means of the reception terminal is provided with a periodic vehicle allocation reception unit for receiving a periodic vehicle allocation reservation. 14. The method according to claim 1, wherein said wireless communication means comprises a public wireless communication line and a car telephone means. 15. An IC card I / F having an I / F function with an IC card is provided in the card I / F means of the vehicle-mounted device.
2. The vehicle allocation management method according to claim 1, wherein an F means is added. 16. The member contract according to claim 1, wherein a mobile phone I / F unit having an I / F function with a mobile phone is added to the card I / F unit of the on-vehicle device. Vehicle dispatch management method. 17. The in-vehicle device includes a GPS (Global Pos
2. The vehicle allocation management method according to claim 1, wherein a GPS unit having a receiver and a GPS data transmitting unit is additionally installed so that the current position data of the vehicle can be used. . 18. A member management card covering a vehicle allocation management system covering from vehicle allocation reception of a vehicle such as a shared passenger car, a chartered passenger car, a chartered freight car to payment of a fee, a membership card for certifying a contract of a use member contract of the vehicle, and a dispatch instruction base. An on-premise communication line for performing communication connection between devices in the office, a reception input means having an operation input section for receiving and inputting a dispatch request from a user by a clerk, and based on card member enrollment information received by the reception input means. A vehicle member reception unit having a card member reception unit for registering member data and issuing a membership card, a vehicle distribution reception unit for receiving and registering vehicle distribution request reception data, and a communication control unit for communication connection with a private communication line. A reception terminal, an operation input unit for inputting the operation of the device, a customer management unit for registering and updating the customer data of the vehicle user, and managing sales associated with the operation of the vehicle. And business management means having a sales management unit,
A customer management master storing customer data, a vehicle allocation reception file storing and registering vehicle allocation reception data, an operation management file storing and registering vehicle operation management data, a vehicle allocation plan management file storing and registering vehicle allocation planning data, and sales data. A data storage unit having a sales management master for storing and registering, a communication control unit having a wireless communication control unit for controlling wireless communication with the vehicle, and a communication control unit for performing communication connection control with the private communication line, A vehicle allocation management server comprising: an operation input unit for performing operation input for operation management; an operation management unit for performing vehicle operation management; and a data storage unit for creating a vehicle allocation plan based on the vehicle allocation reception data and the operation management data. Vehicle allocation planning means for storing and registering the vehicle allocation information; vehicle allocation instruction means for reading the stored and registered vehicle allocation plan and transmitting a vehicle allocation instruction to a predetermined vehicle; A communication control unit configured to perform communication connection control with a private communication line, a dispatch command terminal including: a wireless communication device configured to wirelessly transmit and receive to and from the plurality of vehicles; a wireless communication unit having a dedicated wireless communication line; A wireless communication means having a wireless transmitter / receiver mounted on the vehicle for performing wireless transmission / reception with a vehicle allocation instruction base station and a transmission / reception control unit for performing wireless transmission / reception control, a vehicle allocation instruction receiving unit for receiving the vehicle allocation instruction, and temporarily storing vehicle allocation instruction data. Vehicle allocation control means having a stored vehicle allocation instruction memory, a vehicle allocation instruction unit for performing a vehicle allocation instruction based on the vehicle allocation instruction data, and a vehicle allocation instruction response unit for returning an acceptance response when the vehicle allocation instruction is accepted, and travel data of the vehicle. And a charge meter for performing a predetermined charge calculation based on the traveling data, and a charge meter controller for controlling the charge meter and the charge calculator. And the fee meter means, I / F with the membership card
A card I / F unit including a card I / F unit having an (InterFace) function, a card data transmitting / receiving unit for transmitting / receiving card data to / from the dispatch instruction base station, and a card authentication unit for requesting authentication of the member card. An in-vehicle device, which is a card control unit having a charging condition extraction unit for extracting a charging condition for a fee and an R / W (Read / Write) control unit for reading or writing the member card. A vehicle allocation management system based on a membership contract. 19. The reception input means of the reception terminal,
19. The vehicle allocation management system according to claim 18, further comprising a voice input unit having a voice response function and a voice recognition function and inputting a vehicle allocation request by voice data. 20. The reception input means of the reception terminal,
19. The dispatch management system based on a member contract according to claim 18, further comprising a facsimile input unit for inputting a dispatch request by facsimile, having a function of converting and inputting FAX data by a FAX modem and an OCR. 21. The reception input means of the reception terminal,
19. The dispatch management system based on a membership contract according to claim 18, wherein a web input unit for receiving web data such as a member application or a dispatch request via a public communication line is additionally installed. 22. A web server having a mobile phone receiving function for receiving mobile phone data such as a membership application from a mobile phone and a dispatch request via a public communication line and transferring the data to the web input unit is additionally installed at the reception terminal. 22. The vehicle allocation management system based on a member contract according to claim 18, wherein 23. The vehicle allocation management according to claim 18 or 21, wherein the Web server is provided with a homepage means for receiving a member application and a vehicle allocation request from a WEB terminal via the public communication line. system. 24. The member according to claim 18, wherein the web server is provided with mail means for receiving mail data such as a member application or a vehicle allocation request from a web terminal via the public communication line. Vehicle allocation management system by contract. 25. The wireless communication means of the in-vehicle device,
19. The vehicle allocation management system based on a membership contract according to claim 18, wherein the system is a mobile phone or a mobile phone. 26. An OCR card I / F unit having an OCR function for converting and inputting character string data written on the membership card into character code data is additionally installed in the card I / F means of the on-vehicle device. Claim 1 characterized by the following:
8. A vehicle allocation management system based on the member contract described in 8. 27. A bar code card I / F section having a bar code reading function for converting and inputting bar code data written on the member card into character code data is added to the card I / F means of the on-vehicle device. The vehicle allocation management system according to claim 18, wherein the system is installed. 28. A magnetic card I / F unit having a function of recording and reproducing magnetic data recorded on the member card is additionally provided in the card I / F means of the on-vehicle device. The vehicle allocation management system based on the member contract described in. 29. An IC card I / F unit having an I / F function with an IC card type membership card is additionally installed in the card I / F means of the on-vehicle device. Vehicle allocation management system based on the described member contract. 30. The card I / F means of the in-vehicle apparatus stores R / W (Read / Read) of member data stored in a mobile phone.
19. The vehicle allocation management system according to claim 18, further comprising a portable I / F unit having a Write) function. 31. The portable I / F section further includes a portable I / F section having a wireless transmission means such as a Bluetooth standard or general weak radio wave transmission.
Alternatively, the vehicle allocation management system based on the member contract described in 30. 32. A portable I / F unit having a function of reading card data by a two-dimensional code in which barcodes and dots displayed on a display unit of a cellular phone are two-dimensionally arranged, is additionally provided in the portable I / F unit. 31. The vehicle allocation management system based on a membership contract according to claim 18, wherein