JP2001504960A5 - - Google Patents

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Publication number
JP2001504960A5
JP2001504960A5 JP1998521763A JP52176398A JP2001504960A5 JP 2001504960 A5 JP2001504960 A5 JP 2001504960A5 JP 1998521763 A JP1998521763 A JP 1998521763A JP 52176398 A JP52176398 A JP 52176398A JP 2001504960 A5 JP2001504960 A5 JP 2001504960A5
Authority
JP
Japan
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP1998521763A
Other languages
English (en)
Japanese (ja)
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JP2001504960A (ja
Filing date
Publication date
Priority claimed from US08/745,202 external-priority patent/US5909679A/en
Application filed filed Critical
Publication of JP2001504960A publication Critical patent/JP2001504960A/ja
Publication of JP2001504960A5 publication Critical patent/JP2001504960A5/ja
Pending legal-status Critical Current

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JP52176398A 1996-11-08 1997-11-06 電子メール・ヘルプ・リスト用の知識をベースとする調整装置 Pending JP2001504960A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/745,202 US5909679A (en) 1996-11-08 1996-11-08 Knowledge-based moderator for electronic mail help lists
US08/745,202 1996-11-08
PCT/US1997/020193 WO1998020435A1 (en) 1996-11-08 1997-11-06 A knowledge-based moderator for electronic mail help lists

Related Child Applications (1)

Application Number Title Priority Date Filing Date
JP2006289336A Division JP2007115259A (ja) 1996-11-08 2006-10-25 電子メール・ヘルプ・リスト用の知識をベースとする調整装置

Publications (2)

Publication Number Publication Date
JP2001504960A JP2001504960A (ja) 2001-04-10
JP2001504960A5 true JP2001504960A5 (enExample) 2004-09-02

Family

ID=24995675

Family Applications (3)

Application Number Title Priority Date Filing Date
JP52176398A Pending JP2001504960A (ja) 1996-11-08 1997-11-06 電子メール・ヘルプ・リスト用の知識をベースとする調整装置
JP2006289336A Withdrawn JP2007115259A (ja) 1996-11-08 2006-10-25 電子メール・ヘルプ・リスト用の知識をベースとする調整装置
JP2008260344A Pending JP2009093657A (ja) 1996-11-08 2008-10-07 電子メール・ヘルプ・リスト用の知識をベースとする調整装置

Family Applications After (2)

Application Number Title Priority Date Filing Date
JP2006289336A Withdrawn JP2007115259A (ja) 1996-11-08 2006-10-25 電子メール・ヘルプ・リスト用の知識をベースとする調整装置
JP2008260344A Pending JP2009093657A (ja) 1996-11-08 2008-10-07 電子メール・ヘルプ・リスト用の知識をベースとする調整装置

Country Status (5)

Country Link
US (2) US5909679A (enExample)
EP (1) EP1012748A1 (enExample)
JP (3) JP2001504960A (enExample)
CA (1) CA2270892A1 (enExample)
WO (1) WO1998020435A1 (enExample)

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