JP2001504960A - 電子メール・ヘルプ・リスト用の知識をベースとする調整装置 - Google Patents

電子メール・ヘルプ・リスト用の知識をベースとする調整装置

Info

Publication number
JP2001504960A
JP2001504960A JP52176398A JP52176398A JP2001504960A JP 2001504960 A JP2001504960 A JP 2001504960A JP 52176398 A JP52176398 A JP 52176398A JP 52176398 A JP52176398 A JP 52176398A JP 2001504960 A JP2001504960 A JP 2001504960A
Authority
JP
Japan
Prior art keywords
message
knowledge base
component
subject
query
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP52176398A
Other languages
English (en)
Japanese (ja)
Other versions
JP2001504960A5 (enExample
Inventor
ホール，ロバート，ジェー．
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
AT&T Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Corp filed Critical AT&T Corp
Publication of JP2001504960A publication Critical patent/JP2001504960A/ja
Publication of JP2001504960A5 publication Critical patent/JP2001504960A5/ja
Pending legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing
    • Y10S707/99933—Query processing, i.e. searching
    • Y10S707/99934—Query formulation, input preparation, or translation
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99944—Object-oriented database structure
    • Y10S707/99945—Object-oriented database structure processing

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Economics (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Information Transfer Between Computers (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
JP52176398A 1996-11-08 1997-11-06 電子メール・ヘルプ・リスト用の知識をベースとする調整装置 Pending JP2001504960A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/745,202 US5909679A (en) 1996-11-08 1996-11-08 Knowledge-based moderator for electronic mail help lists
US08/745,202 1996-11-08
PCT/US1997/020193 WO1998020435A1 (en) 1996-11-08 1997-11-06 A knowledge-based moderator for electronic mail help lists

Related Child Applications (1)

Application Number Title Priority Date Filing Date
JP2006289336A Division JP2007115259A (ja) 1996-11-08 2006-10-25 電子メール・ヘルプ・リスト用の知識をベースとする調整装置

Publications (2)

Publication Number Publication Date
JP2001504960A true JP2001504960A (ja) 2001-04-10
JP2001504960A5 JP2001504960A5 (enExample) 2004-09-02

Family

ID=24995675

Family Applications (3)

Application Number Title Priority Date Filing Date
JP52176398A Pending JP2001504960A (ja) 1996-11-08 1997-11-06 電子メール・ヘルプ・リスト用の知識をベースとする調整装置
JP2006289336A Withdrawn JP2007115259A (ja) 1996-11-08 2006-10-25 電子メール・ヘルプ・リスト用の知識をベースとする調整装置
JP2008260344A Pending JP2009093657A (ja) 1996-11-08 2008-10-07 電子メール・ヘルプ・リスト用の知識をベースとする調整装置

Family Applications After (2)

Application Number Title Priority Date Filing Date
JP2006289336A Withdrawn JP2007115259A (ja) 1996-11-08 2006-10-25 電子メール・ヘルプ・リスト用の知識をベースとする調整装置
JP2008260344A Pending JP2009093657A (ja) 1996-11-08 2008-10-07 電子メール・ヘルプ・リスト用の知識をベースとする調整装置

Country Status (5)

Country Link
US (2) US5909679A (enExample)
EP (1) EP1012748A1 (enExample)
JP (3) JP2001504960A (enExample)
CA (1) CA2270892A1 (enExample)
WO (1) WO1998020435A1 (enExample)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7991825B2 (en) 2008-02-28 2011-08-02 International Business Machines Corporation Method, system, and apparatus for supporting personal service

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Publication number Priority date Publication date Assignee Title
US7991825B2 (en) 2008-02-28 2011-08-02 International Business Machines Corporation Method, system, and apparatus for supporting personal service

Also Published As

Publication number Publication date
WO1998020435A1 (en) 1998-05-14
JP2007115259A (ja) 2007-05-10
US6026396A (en) 2000-02-15
US5909679A (en) 1999-06-01
JP2009093657A (ja) 2009-04-30
CA2270892A1 (en) 1998-05-14
EP1012748A1 (en) 2000-06-28

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