CA2270892A1 - A knowledge-based moderator for electronic mail help lists - Google Patents

A knowledge-based moderator for electronic mail help lists Download PDF

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Publication number
CA2270892A1
CA2270892A1 CA002270892A CA2270892A CA2270892A1 CA 2270892 A1 CA2270892 A1 CA 2270892A1 CA 002270892 A CA002270892 A CA 002270892A CA 2270892 A CA2270892 A CA 2270892A CA 2270892 A1 CA2270892 A1 CA 2270892A1
Authority
CA
Canada
Prior art keywords
message
subject matter
component
knowledge base
query expression
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
CA002270892A
Other languages
English (en)
French (fr)
Inventor
Robert J. Hall
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of CA2270892A1 publication Critical patent/CA2270892A1/en
Abandoned legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing
    • Y10S707/99933—Query processing, i.e. searching
    • Y10S707/99934—Query formulation, input preparation, or translation
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99944—Object-oriented database structure
    • Y10S707/99945—Object-oriented database structure processing

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Economics (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Information Transfer Between Computers (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
CA002270892A 1996-11-08 1997-11-06 A knowledge-based moderator for electronic mail help lists Abandoned CA2270892A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/745,202 US5909679A (en) 1996-11-08 1996-11-08 Knowledge-based moderator for electronic mail help lists
US08/745,202 1996-11-08
PCT/US1997/020193 WO1998020435A1 (en) 1996-11-08 1997-11-06 A knowledge-based moderator for electronic mail help lists

Publications (1)

Publication Number Publication Date
CA2270892A1 true CA2270892A1 (en) 1998-05-14

Family

ID=24995675

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002270892A Abandoned CA2270892A1 (en) 1996-11-08 1997-11-06 A knowledge-based moderator for electronic mail help lists

Country Status (5)

Country Link
US (2) US5909679A (enExample)
EP (1) EP1012748A1 (enExample)
JP (3) JP2001504960A (enExample)
CA (1) CA2270892A1 (enExample)
WO (1) WO1998020435A1 (enExample)

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Also Published As

Publication number Publication date
WO1998020435A1 (en) 1998-05-14
JP2007115259A (ja) 2007-05-10
JP2001504960A (ja) 2001-04-10
US6026396A (en) 2000-02-15
US5909679A (en) 1999-06-01
JP2009093657A (ja) 2009-04-30
EP1012748A1 (en) 2000-06-28

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EEER Examination request
FZDE Discontinued