JP2001250187A - Method and system for vehicle allocation using internet - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a vehicle allocating method and an Internet vehicle alloca tion system which receive requests for vehicle allocation expanding over a wide area and command the allocation of a vehicle by using Internet. SOLUTION: A vehicle terminal 1 receives a GPS signal and sends web data to which longitude and latitude data are added to the Internet environment through a radio transmitting and receiving means 11, plural communicating means 6 send and receive the web data, and a web server 4 performs transmission/reception control over the data; and a vehicle allocation accepting means 51 stores and registers vehicle allocation request data in a data storage means 54, a vehicle data accepting means 52 stores and registers vehicle data in the data storage means 54, and a vehicle allocation commanding means 53 retrieves a free vehicle according to the vehicle allocation request data, converts the vehicle allocation command data into web data, and communicates the data to the vehicle C1 through the communication means 6.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION The present invention relates to a dispatch system for vehicles that are widely deployed, such as taxis and rental cars. More specifically, a dispatch method and an internet dispatch system that operate in a Internet environment to receive dispatch from customers and dispatch commands to the vehicles. Related to

[0002]

2. Description of the Related Art In industries such as customer transportation, freight transportation, and rental car operation, the business is developed using a large number of vehicles. Its business areas are beyond the boundaries of prefectures, and are nationwide. Moreover, it is not uncommon for continental nations to cross borders and span several countries. A large number of customer demands are received at the base station, while a dispatch command is received from the dispatch command base station using wireless communication means, and the driver is operating the corresponding vehicle. Vehicle ID of the vehicle, status data (actual vehicle, empty vehicle, forwarding, resting, etc.), current vehicle position,
Vehicle data such as destinations and scheduled arrival times are transmitted to the dispatch command base station using wireless communication means, and the dispatch command base station superimposes map data on the vehicle data and displays the map data on a display device. The operator in charge of the operation looks at the displayed vehicle data and responds to a vehicle allocation request from the customer. In limited areas such as prefectures and adjacent areas, dedicated wireless communication systems such as automobile radios and AVM systems have been built, and in addition to receiving dispatch requests by telephone or fax,
The dispatch system is operating well. However,
There is a problem that nationwide expansion and system construction beyond national borders require huge investment and operation costs, and furthermore, it is necessary to have a large number of operators in order to simultaneously process a large number of customer requests. There is a problem.

On the other hand, in the telecommunications field, Internet systems have been constructed on a worldwide scale, and in addition, car phones, PHs
Public wireless networks such as the S have been improved. Proposals for a dispatching method and a dispatching system for receiving a customer request using these infrastructures and performing a dispatch in response to the customer request are awaited.

[0004]

SUMMARY OF THE INVENTION In view of the above-described problems and problems, the present invention provides a vehicle dispatching system that accepts a dispatch request for a vehicle deployed in a wide area and issues a dispatch command to the vehicle using an Internet environment. The aim is to propose a method and an internet dispatch system.

[0005]

In a dispatching system for receiving dispatch request data from a customer for a vehicle such as a taxi or rent-a-car that is deployed over a wide area, issuing a dispatch command to the vehicle and returning dispatch reception data to the customer. A customer terminal having a web function for transmitting and receiving web data such as dispatch request data and dispatch reception data in the Internet environment, a public line for establishing a communication connection between the customer terminal and a base station for performing dispatch control commands, and installed in a large number of vehicles. A GPS unit that receives signals from a plurality of GPSs and calculates and outputs longitude and latitude data; a wireless transmitting and receiving unit that wirelessly transmits and receives voice and longitude and latitude data to and from the base station; And send and receive web data to which latitude and longitude data, dispatch command data, etc. are added by the web control function. a vehicle terminal having browser means for displaying and outputting eb data; a wide area communication means for communicating and connecting a large number of widely arranged vehicle terminals to a base station; and a communication connection between a customer terminal and the vehicle terminal via a communication line. A plurality of communication means, a web server having a server function of the Internet, a dispatch receiving means for receiving dispatch request data received via the web server and the communication means,
Vehicle data receiving means for receiving and registering vehicle data such as longitude / latitude data and vehicle ID data, vehicle allocation instruction means for searching for an empty vehicle based on vehicle allocation request data and issuing a vehicle allocation instruction to the vehicle, and vehicle allocation received by the vehicle allocation receiving means A vehicle terminal using a vehicle allocation system including a data storage unit that stores and registers request data, vehicle data, and the like, and a vehicle allocation control device that includes a display unit that displays a current position of the vehicle based on the vehicle data and vehicle allocation request data. Receives signals from a plurality of GPS, calculates and outputs longitude and latitude data,
D data, status data of the vehicle (actual vehicle, empty vehicle, etc.)
Is transmitted to the Internet environment via wireless transmission / reception means, and a plurality of communication means transmit / receive web data from a customer terminal and a vehicle terminal.
The server b performs communication control of the communication means and transmission / reception control of the web data. The vehicle allocation receiving means separates and receives the vehicle allocation request data from the received web data and stores and registers it in the data storage means.
The vehicle data is separately received from the data and stored and registered in the data storage means. The dispatch instruction means searches for an empty vehicle stored and registered in the data storage means based on the dispatch request data, and generates dispatch instruction data for the vehicle. , The web server converts the dispatch command data into web data, and outputs the data to the corresponding vehicle via communication means.

[0006] The wireless transmission / reception means of the vehicle terminal is a dedicated wireless communication means such as AVM or car radio, the mobile phone means such as a car telephone or PHS, the satellite telephone means combining a plurality of communication satellites, or Dedicated satellite communication means using a communication satellite.

The wide area communication means is installed in each region, is connected to a base station through a dedicated communication line, and communicates with a vehicle terminal through a dedicated wireless line. A mobile base station that is connected to a base station via a line and communicates with a vehicle terminal via a dedicated wireless line, and is connected to a base station via a public line. A mobile phone base station means for transmitting and receiving communication over a line, a data communication base station means for communicating data with a vehicle terminal connected to a base station via a public line such as an automobile telephone line or a PHS line, or Communication satellite means that is connected to a base station via a satellite line and performs satellite communication with a vehicle terminal.

The communication means of the base station is used for controlling communication of digital lines such as ISDN and packet communication, and for telephone and FA.
Wire communication control means for controlling communication of an analog line such as X, or wireless transmission / reception means such as a car phone or PHS.

[0009] A dispatch acceptance response means for automatically accepting and responding to a dispatch request from a customer is added to the dispatch acceptance means of the dispatch control device, and a speech acceptance response means for automatically accepting and responding to a dispatch request from a customer by voice. Or a FAX reception response means for automatically receiving and responding to a dispatch request by FAX from a customer, or real-time reception for automatically accepting a dispatch request from a customer and immediately responding to a dispatch notification, etc. Add response means.

[0010] In the vehicle data receiving means of the vehicle allocation control device,
Vehicle allocation request receiving means for receiving and registering vehicle allocation request data from a vehicle for which vehicle allocation is desired is added, or empty vehicle plan receiving means for receiving and registering empty vehicle scheduled data from a vehicle is added.

[0011] An Internet dispatching system is a dispatching system that receives dispatch request data from a customer for a vehicle that is widely deployed, such as a taxi or a rental car, issues a dispatch command to the vehicle, and returns dispatch reception data to the customer. Transmission and reception of web data such as request data and dispatch reception data in an Internet environment
a customer terminal having an eb function, a public line for performing communication connection between the customer terminal and a base station for performing a dispatch control command, and a G installed in a large number of vehicles and receiving signals from a plurality of GPSs.
G for demodulating a GPS signal from a PS antenna and the received signal
A GPS unit having a PS receiver, a latitude / longitude calculation unit for calculating and outputting latitude data from the GPS signal, and a map data memory storing map data of a region, and a base station for wirelessly transmitting / receiving voice, latitude / longitude data, and the like. A wireless transmission / reception unit having a wireless transmission / reception unit;
Operation of a web control unit for transmitting and receiving data, a reception data memory for storing received web data, a bookmark memory for storing and registering the address of a base station, a display data generation unit for generating and outputting display data of the web data, and operation of the web control unit A vehicle terminal having browser means having an operation unit for performing input; a wide area communication means for connecting and connecting a large number of vehicle terminals arranged in a wide area to a base station; and a communication control of digital circuits such as ISDN and packet communication. Communication means having a line communication means such as an analog line control section for performing digital line control for performing communication control of an analog line such as a telephone and a facsimile, and a line selection section for selecting a plurality of line communication means; Search output of the web server having the dispatch request data stored in the web server as needed And dispatch acceptance means having a dispatch accepting registration unit that accepts register the search unit and 該配 car request data with,
A vehicle data reception unit having a vehicle data reception registration unit for receiving and registering vehicle data; an area determination unit for determining a vehicle allocation area based on the vehicle allocation request data; an empty vehicle search unit for searching for an empty vehicle in the corresponding area; A dispatch command unit having a dispatch command unit for issuing a dispatch command to a vehicle and a base station selecting unit for selecting an address of a local base station of the corresponding vacant vehicle, a dispatch request data memory for storing and registering dispatch request data, and storing and registering vehicle data. Storage means having a vehicle data memory to be stored and a base station table for storing and registering addresses of local base stations; operation input means having an operation input section and a command input section for inputting a dispatch command; vehicle data and dispatch request data. And a dispatch control device having a display means for displaying the current position of the vehicle based on the information.

The communication means of the base station uses w
a wireless transmission / reception unit for transmitting / receiving eb data, and a wireless transmission / reception unit having a communication control unit for performing transmission / reception control of the wireless transmission / reception unit, a mobile phone, a mobile phone terminal such as a PHS, or the like, or Install additional satellite telephone terminals for communication connection via communication satellites.

[0013] A dispatch request response unit that receives dispatch request data from a customer and returns a data of the vehicle when a dispatch command is issued is additionally installed in a dispatch reception unit of the dispatch control device. The voice recognition means is recognized and input by the voice recognition means, and the response to the customer is additionally provided with a voice reception response section for outputting the voice by the voice synthesis means. The dispatch request by the FAX from the customer is converted and input by the OCR means,
A response to the customer is provided by additionally installing a FAX reception response section that is output by FAX means, or receiving a dispatch request data from the customer on-time, immediately issuing a dispatch command,
A real-time reception response unit that returns the result in real time is additionally installed.

[0014] In the vehicle data receiving means of the vehicle allocation control device,
Add an actual vehicle registration unit to receive and register the vehicle data of the vehicle on which the customer has boarded, add an installation request registration unit to receive and register the vehicle allocation request data that requests the vehicle allocation instruction, or schedule the passenger getting on board An empty vehicle schedule registration unit for receiving and registering empty vehicle schedule data such as the location and scheduled time is additionally installed.

[0015] A headset for voice recognition input is additionally installed in the operation input means of the vehicle allocation control device.

An empty vehicle prediction unit for predicting and calculating the arrival time of a vehicle currently in use by a customer to a scheduled empty vehicle position is additionally installed in the calculation means of the vehicle allocation control device.

[0017]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The configuration and operation of an Internet dispatching system according to the present invention will be schematically described with reference to the schematic system configuration diagram of an embodiment of the Internet dispatching system according to the present invention shown in FIG. The Internet dispatching system according to the embodiment is a dispatching system that receives dispatch request data from a customer for vehicles C1 and C2 that are widely deployed, such as a taxi and a rental car, issues a dispatch command to the corresponding vehicle C1, and returns dispatch reception data to the customer. A public line for making a communication connection between a customer terminal 7 having a web function for transmitting and receiving web data such as customer dispatch request data and dispatch request data in an Internet environment, and a base station system 3 which issues dispatch control commands to the customer terminal 7 8 and a plurality of GPS (G1, G2) installed in many vehicles C1, C2.
2, G3), a GPS unit 12 for calculating and outputting longitude and latitude data, and a wireless transmitting and receiving means 1 for wirelessly transmitting and receiving voice, longitude and latitude data, and the like to and from the base station system 3
1. w to which longitude / latitude data, dispatch command data, etc. are added by a base station and a web control function via a wireless transmission / reception means.
A vehicle terminal 1 having a browser means 13 for transmitting and receiving web data and displaying and outputting the web data, and a wide area communication means (2, 2, 2) for communicating and connecting a large number of widely arranged vehicle terminals 1 and the base station system 3. '), A plurality of communication means 6 for communicatively connecting the customer terminal 7 and the vehicle terminal 1 via a communication line, and w having an Internet server function.
a vehicle allocation receiving unit 51 for receiving vehicle allocation request data received via the web server 4 and the communication unit 6; a vehicle data receiving unit 52 for receiving and registering vehicle data such as longitude and latitude data and vehicle ID data; A vehicle allocation command unit 53 for searching for an empty vehicle based on the request data and issuing a vehicle allocation instruction to the vehicle C1, a data storage unit 54 for storing and registering vehicle allocation request data and vehicle data received by the vehicle allocation receiving unit 52, vehicle data and vehicle allocation request It is basically composed of a vehicle allocation control device 5 having a display means 56 for displaying the current position of the vehicle based on the data. The base station system 3 of the headquarters has a plurality of communication means 6 as described above,
The server 4, the dispatch control device 5, and the like are installed.

Furthermore, as a wide-area communication means, the communication terminal is installed in each area, is connected to the base station system 3 via a dedicated communication line (including a contract under a dedicated line of the public line 8), and is connected to the vehicle terminal 1 and the dedicated wireless line. A local base station means 2 for transmitting and receiving communications, a public base station means 2 'for communicating with a base station system 3 via a public line 8 and transmitting and receiving communications via a dedicated wireless line with the vehicle terminal 1, a vehicle terminal 1 and a car telephone line, PH
A mobile phone base station means (not shown) for transmitting and receiving communication over a mobile phone line such as an S line, and is connected to the base station system 3 via a public line 8 such as a car telephone line or a PHS line to perform data communication with vehicle terminals. A data communication base station means (not shown), a communication satellite means CS which is connected to the base station via a communication satellite line and performs satellite communication with a vehicle terminal, and the like are installed, and are used properly according to local conditions.

The customer terminal 7 has a PDA shown
(Personal Digital Assistance), desktop computers, mobile phones, car phones, satellite phones, etc.
There are also conventional terminals such as X.

Next, the general operation will be described. The vehicle terminal 1 receives signals from a plurality of GPSs (G1, G2, G3), calculates and outputs longitude / latitude data, and outputs vehicle ID data,
Web data to which status data (real vehicle, empty vehicle, etc.) of the vehicle is added is transmitted to the Internet environment via the wireless transmission / reception means 11. The plurality of communication units 6 transmit and receive web data from the customer terminal 7 and the vehicle terminal 1.
The web server 4 controls the communication of the communication means 6 and the web
Controls data transmission and reception. The vehicle allocation receiving means 51 receives and separates the vehicle allocation request data from the received web data and stores and registers the data in the data storage means 54. The vehicle data receiving means 52 receives and separates the vehicle data from the received web data and stores it in the data storage means 54. Similarly, it is stored and registered.
The dispatch instruction unit 53 searches for and outputs an empty vehicle stored and registered in the data storage unit 54 based on the dispatch request data, and then generates dispatch instruction data for the vehicle. The web server 4 converts the dispatch instruction data into web data, and outputs the data to the corresponding vehicle C1 via the communication unit 6.

Vehicle terminal 1, base station and wireless transmitting / receiving means 11
As dedicated wireless communication means such as AVM and automobile radio,
A portable telephone means such as an automobile telephone or a PHS, a satellite telephone means combining a plurality of communication satellites CS, a dedicated satellite communication means, and the like are used together.

The configuration and operation of the vehicle terminal according to the present invention will be described in detail with reference to the main part block diagram of one embodiment of the vehicle terminal according to the present invention shown in FIG. The vehicle terminal 1 of the embodiment includes:
A GPS antenna 10 for receiving signals from a plurality of GPS (G1, G2, G3), a GPS receiving unit 12a for demodulating a GPS signal from the received signal, and a latitude and longitude calculating unit 12b for calculating and outputting latitude data from the GPS signal; GP having a map data memory 12c for storing regional map data
S unit 12, base station system 3, wireless transmission / reception means 11 having wireless transmission / reception section 11a for wirelessly transmitting / receiving voice, longitude / latitude data, and the like. A web control unit 13a for transmitting and receiving web data to which data has been added, a reception data memory 13c for storing received web data, and a bookmark memory 1 for storing and registering addresses of base stations.
The display unit 15 basically includes a browser unit 13 having a display data generation unit 13b for generating and outputting display data of the web data, an operation unit 13f for performing operation input of the web control unit 13a, and a display unit 15.

Further, a mobile phone 11c, a handset 16b for transmitting and receiving voice, a simple printer 16c, an operation display unit 16a, and the like are connected via an I / F unit 14 for controlling connection with an external device. Communication by voice is mainly performed by the handset 16b or the mobile phone 11c.

The wireless transmission / reception unit 11a refers to a wireless device such as a vehicle wireless device or an AVM wireless device implemented in the related art. This wireless signal is transmitted and received between the local base station means 2 or the wireless transmitting / receiving means 62 of the base station system 3 using the antenna 11b. On the other hand, car phones, PHS,
In the case of wireless transmission / reception means such as a satellite telephone, the mobile phone 11
The communication is performed with the public base station 2 ′, the communication satellite CS, or the wireless transmission / reception means 62 of the base station system 3 using c.

The role of the vehicle terminal 1 of the embodiment is to first measure the current position (coordinate and latitude data) of the vehicle and transmit it to the base station, and secondly, the status data of the vehicle (actual vehicle, empty vehicle, forwarding) , During breaks, etc.) to the base station, thirdly, receiving a dispatch command from the base station and notifying the driver, fourthly, transmitting a dispatch request request to the base station, and And to enable order receiving activities that directly access service information outside the company.

The first current position is determined by a plurality of GPS (G
1, G2, G3) are received by the GPS antenna 10, the GPS receiver 12a demodulates the GPS signal from the received signal, and the longitude / latitude calculator 12b calculates and outputs latitude data from the GPS signal. Is done. The display data generation unit 13b generates so-called car navigation data synthesized with the regional map data stored in the map data memory 12c, and outputs it to the display unit 15 for display. However, in this explanation, the contents of other related devices necessary for generating car navigation data are
The description is omitted because it does not directly relate to the present invention.

The registration of the status data of the second vehicle and the request for the fourth vehicle allocation command are performed by the operation buttons 16a1 of the operation display unit 16a, and the operation display unit 16a2.
Will be displayed.

Functions such as data transmission / reception with the base station via the wireless transmission / reception unit 11, data search, and display control are performed by the browser unit. Function operations such as data search, address input, transmission selection, and reception selection are input from the operation unit 13f. An ID unique to the vehicle is stored in the vehicle ID memory 13d.
(Vehicle number, Internet ID, etc.) are stored and registered in advance. The reception data memory 13c is provided for storing the received web data. The bookmark memory 13e stores and registers address data such as a plurality of base stations and Internet addresses and dial numbers outside the company.

The web control unit 13a has a function called a so-called Internet browser. The web control unit 13a adds the vehicle ID read from the vehicle ID memory 13d to the latitude data calculated and output by the longitude / latitude calculation unit 12b.
Generates and outputs web data to which data has been added. Further, based on the address data of the corresponding base station in the bookmark memory 13e, dial-up is performed and communication control of the wireless transmitting / receiving unit 11a or the mobile phone 11c is performed.

Further, a reception input from the operation unit 13f or a bulletin board of a base station and a web box
b Data reception control is performed. The received web data is temporarily stored in the reception data memory 13c, and the display data generation unit 13b generates the reception display data, superimposes or switches on the above-described car navigation data, and outputs the display to the display unit 15.

The operation requesting the vehicle allocation command is input from the operation unit 13f. The web control unit 13a generates and outputs web data to which vehicle ID data has been added, as in the transmission of the latitude data described above. Further, it controls the operation of searching and registering pages such as a bulletin board outside the base station, the corresponding company, and dispatch information. The vehicle terminal described above can also be configured with a combination of a portable personal computer, a car navigation device, and a mobile phone.

The detailed configuration and operation of the vehicle terminal will be described with reference to the main part block diagram of one embodiment of the base station system according to the present invention shown in FIG. The base station system 3 of the embodiment includes:
Digital line control unit 61a for controlling communication of digital lines such as ISDN and packet communication, telephone and fax
A communication unit 6 having a line communication unit such as an analog line control unit 61b for controlling communication of an analog line, a line selection unit 61e for selecting a plurality of line communication units, and a web server 4 having an Internet server function. ,
Vehicle allocation receiving means 51 having a reception search unit 51a for occasionally searching and outputting vehicle allocation request data stored in the web server 4, and a vehicle allocation reception registration unit 51b for receiving and registering the vehicle allocation request data, and vehicle data reception for receiving and registering vehicle data. A vehicle data receiving unit 52 having a registration unit 52a, an area determination unit 53a for determining a vehicle allocation area based on the vehicle allocation request data, an empty vehicle search unit 53b for searching for an empty vehicle in the area, and issuing a vehicle allocation instruction to an empty vehicle that matches the vehicle allocation request data. A dispatch instruction unit 53 having a dispatch instruction unit 53c and a base station selecting unit 53d for selecting an address of a local base station of the corresponding empty vehicle, a dispatch reception data memory 54a for storing and registering the dispatch reception data, and vehicle data for storing and registering the vehicle data. A data storage device having a memory 54c and a base station table 54b for storing and registering addresses of local base stations. 54, operation input means having a command input portion 55c for inputting a dispatch command an operation input section 55a 5
5, display means 56 for displaying the current position of the vehicle based on the vehicle data and the vehicle allocation request data, and a system memory 5 storing an operation sequence program of each part in the apparatus.
8. It basically includes a vehicle allocation control device 5 having a control unit 59 for issuing a control command to each unit based on an operation sequence program.

Further, the communication means 6 of the base station system
In addition, a wireless transmission / reception unit 62a having a wireless transmission / reception unit 62a for transmitting / receiving web data by wireless means and a communication control unit 62b for performing transmission / reception control of the wireless transmission / reception unit is additionally provided. The wireless transmission / reception unit 62 a means a dedicated wireless communication unit such as an AVM or an automobile radio, and is a wireless communication unit in a narrow area which is directly connected to the vehicle terminal 1 by wireless communication.

Although not shown, a car phone, P
A portable telephone terminal such as an HS, a satellite telephone terminal connected for communication via a communication satellite, and the like can be connected to the line selecting unit 61e via the interface unit. The wide area wireless communication is connected to the vehicle terminal 1 via the public line 8 via the public base station means or the local base station means, or via the wireless public line by a mobile phone terminal or a satellite telephone terminal. Is connected by communication.

The process of receiving a vehicle dispatch from a customer and responding to the reception will be described in detail with reference to a flowchart of a vehicle dispatching method according to the present invention shown in FIG. Information from customers includes passenger transport requests, cargo pick-up and delivery requests, cargo delivery requests, vehicle rental requests, reservation and cancellation requests for these, contact passengers, and status confirmation of cargo in transit, etc. Various. The customer terminal 7 used by the customer includes various types of terminals such as a PDA, a desktop computer, a mobile phone, a car phone, a satellite phone, and other Internet-type terminals connected to the Internet, as well as conventional terminals such as telephones and faxes. ST1 over.

To cope with this, a plurality of line communication units 61 such as a digital line control unit 61a and an analog line control unit 61b are prepared, and a telephone 61d, a FAX 61c, and the like are also connected to the output terminal of the analog line control unit 61b. . Further, direct access from a mobile phone terminal, a satellite phone terminal, or the like is directly connected via the wireless transmission / reception means 62.

The latitude data and the vehicle ID from the vehicle terminal 1
After the vehicle data composed of data, status data, and the like is once registered in the web server 4, the vehicle data reception / registration unit 51b receives ST12 and the vehicle position calculation unit 57.
At step b, a calculation output ST13 of the vehicle position is added, and stored and registered ST4 in the vehicle data memory 54d.

The dispatch reception data from the customer terminal 7 is w
Once registered in the eb server 4. Reception search section 51a
Performs the search output ST2a on a regular basis for the vehicle allocation reception data registered in the web server 4. Vehicle dispatch reception registration unit 51b
Receives the vehicle allocation reception data and stores and registers ST3 in the vehicle allocation reception data memory 54a.

The GPS data generation unit 56b generates map data inside and outside the business area. Vehicle data generator 56
“a” generates vehicle layout data in which the current position, the status, the vehicle allocation reception data, and the like of the vehicle are schematized based on the vehicle allocation reception data and the vehicle data registered and received. The display data synthesizing unit 56c performs synthetic output ST31a on the synthetic display data of the map data and the vehicle arrangement data, and performs the display output ST31b on the display unit 56d.

The area determining unit 53a determines and outputs a vehicle allocation desired area based on the vehicle allocation reception data. Empty vehicle search unit 53
b retrieves and outputs ST5 an empty vehicle in the vehicle allocation desired area registered in the vehicle data memory 54c. Empty vehicle is search output S
At T6 (yes), the dispatch instruction unit 53c issues a dispatch instruction to the empty vehicle in ST7. The base station selection unit 53d selects an optimal base station for the communication connection of the empty vehicle, and
Send a dispatch instruction to Further, when waiting for the response of the dispatch command from the corresponding vehicle, and receiving the formal receipt of the dispatch command and the scheduled arrival time data, the dispatch request data in the dispatch reception memory 54a is updated ST9 and via the web server 4 The customer terminal 7 is notified ST10 of the vehicle number scheduled to be dispatched, the scheduled arrival time, and the like.

If no empty vehicle is found as a result of the empty vehicle search, the vehicle allocation commanding unit 53c prompts registration of a vehicle to be vacant in the corresponding area in ST61, and the empty vehicle receiving unit 52d receives the vehicle to be empty. The empty vehicle schedule receiving unit 52d separately receives and registers the vehicle data to which the status of the normal empty vehicle scheduled to be received is added.

If there is no response immediately after receiving the dispatch command despite the dispatch command, ST8 (no), the empty vehicle prediction unit 57a
Extracts the vehicle closest to the vehicle data in the vehicle data memory 54c, calculates and outputs the time at which the vehicle becomes empty, and sends an empty vehicle prediction notification ST81 to the customer.

A supplementary explanation will be given to the reception response of the customer information. Reception of customer information by telephone is performed by telephone 61d.
While the reception clerk is receiving the call using the headset 55c, the user inputs manually from the operation input unit 55a. The additionally provided voice reception response unit 51d performs automatic reception input by voice using voice synthesis means for voice response and voice recognition means for converting a voice signal of a customer into digital data.

The additionally installed fax reception response unit 51 e
Converts the FAX image data into digital data from the FAX image data from the customer by the OCR means. Further, reception acceptance data such as a vehicle number and an arrival time is transmitted to the corresponding customer by FAX means.

The additionally installed real-time reception response section 51f responds to the vehicle allocation reception data from the customer terminal 7 to immediately search for an empty vehicle, execute an empty vehicle command, receive an empty vehicle command, and perform other processes to the customer in real time. The reception / response unit shown here can perform a function similar to a chat or auction function on a general Internet browser.

[0046]

The present invention is embodied in the manner described above, and has the following effects. Vehicle terminal has multiple GPs
The signal from the S is received and the latitude and longitude data is calculated and output, and the web data to which the vehicle ID data and the status data of the vehicle are added is transmitted to the Internet environment via the wireless transmission / reception means. The web server transmits and receives web data from the customer terminal and the vehicle terminal, the web server performs communication control of communication means and transmission / reception control of web data, and the vehicle allocation receiving means separates and receives vehicle allocation request data from the received web data and stores data. The vehicle data receiving means separates and receives the vehicle data from the received web data and stores and registers the data in the data storage means, and the vehicle allocation command means stores and registers the empty vehicle in the data storage means based on the vehicle allocation request data. And generates dispatch command data for the vehicle, and the web server transmits the dispatch command data to the web server. A vehicle dispatching method and Internet dispatching that accepts dispatch requests for vehicles that are deployed over a wide area and dispatchs commands to the vehicles using the Internet environment by converting the data to data and transmitting it to the corresponding vehicles via communication means. The system was proposed.

[Brief description of the drawings]

FIG. 1 is a schematic system configuration diagram of an embodiment of an Internet dispatching system according to the present invention.

FIG. 2 is a main part block diagram of an embodiment of a vehicle terminal according to the present invention.

FIG. 3 is a block diagram of a main part of an embodiment of a base station system according to the present invention.

FIG. 4 is a flowchart of a vehicle allocation method according to the present invention.

[Explanation of symbols]

 C1, C2 Vehicle CS Communication satellite means G1, G2, G3 GPS 1 Vehicle terminal 2 Regional base station means 2 'Public base station means 3 Base station system 4 Web server 5 Vehicle allocation control device 6 Communication means 7 Customer terminal 8 Public line 10 GPS Antenna 11 Radio transmission / reception means 11a Radio transmission / reception unit 11b Antenna 11c Mobile phone 12 GPS unit 12a GPS reception unit 12b Latitude / latitude calculation unit 12c Map data memory 13 Browser unit 13a Web control unit 13b Display data generation unit 13c Receive data memory 13d Vehicle ID memory 13e Bookmark memory 13f Operation unit 14 I / F unit 15, 56d Display unit 16a Operation display unit 16a1 Operation button 16a2 Operation display unit 16b Handset 16c Simple printer 51 Vehicle dispatch reception unit 51a Reception search Unit 51b Vehicle dispatch reception registering unit 51c Vehicle dispatch reception response unit 51d Voice reception response unit 51e FAX reception response unit 51f Real-time reception response unit 52 Vehicle data reception means 52a Vehicle data reception registration unit 52b Real vehicle registration unit 52c Vehicle distribution request reception unit 52d Empty vehicle reservation reception Unit 53 dispatch instruction means 53a area determination unit 53b empty dispatch search unit 53c dispatch instruction unit 53d base station selection unit 53e arrival time prediction unit 54 data storage unit 54a dispatch reception data memory 54b base station table 54c vehicle data memory 54d dispatch request data memory 55 Operation input means 55a Operation input section 55b Command input section 55c Headset 56 Display means 56a Vehicle data generation section 56b GPS data generation section 56c Display data synthesis section 57a Empty vehicle prediction section 57b Vehicle position calculation section 61 Line communication Means 61a Digital line control unit 61b Analog line control unit 61c FAX 61d Telephone 61e Line selection unit 62 Wireless transmission / reception means 62a Wireless transmission / reception unit 62b Communication control unit

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G08G 1/123 G08G 1/123 A H04B 7/26 H04B 7/26 J H04Q 7/38 109M (72) Invention Minoru Hayashi Minoru 1116 Suenaga, Takatsu-ku, Kawasaki City Inside Fujitsu General Co., Ltd. AC18 AC20 5B049 CC00 CC40 GG02 GG03 5H180 AA14 AA15 BB04 BB05 CC12 FF01 FF05 FF13 FF22 FF32 5K067 AA41 BB26 EE02 EE10 JJ52 JJ56 9A001 CC04 CC05 HZ17 JJ25 JJ26 JJ27 JJ77 JJ78 KJ67

Claims (32)

[Claims] Claims: 1. A vehicle allocation request data of a customer in a vehicle allocation system for receiving vehicle allocation request data from a customer for a vehicle such as a taxi or a rental car, and issuing a vehicle allocation instruction to the vehicle and returning the vehicle allocation reception data to the customer. We for dispatch data
b, a customer terminal having a web function for transmitting and receiving data in an Internet environment, a public line for establishing a communication connection between the customer terminal and a base station for performing a dispatch control command, and a plurality of GPS (Global Positio) installed in a large number of vehicles.
a GPS unit that receives signals from the GPS satellites and calculates and outputs longitude and latitude data, wireless transmission and reception means for wirelessly transmitting and receiving voice and the longitude and latitude data to and from the base station, and Base station and web
A vehicle terminal having browser means for transmitting and receiving web data to which the longitude / latitude data and dispatch command data are added by a control function and displaying and outputting the web data; a large number of the vehicle terminals and the base station arranged in a wide area A wide-area communication unit for communicatively connecting the customer terminal and the vehicle terminal via a communication line; a web server having an Internet server function; and the web server and the communication unit. Vehicle allocation receiving means for receiving vehicle allocation request data received via the vehicle, vehicle data receiving means for receiving and registering vehicle data such as the latitude and longitude data and vehicle ID (number) data, and searching for an empty vehicle based on the vehicle allocation request data. A dispatch command means for issuing a dispatch command to the vehicle, and dispatch request data received by the dispatch request A vehicle storage system configured to include a data storage unit for storing and registering vehicle data and a display unit for displaying a current position of the vehicle based on the vehicle data and the vehicle allocation request data; Receives signals from a plurality of GPSs, computes and outputs longitude and latitude data, and transmits web data to which vehicle ID data and status data (actual vehicle, empty vehicle, etc.) of the vehicle are added via the wireless transmission / reception means via the Internet. To the environment, the plurality of communication means transmit and receive web data from the customer terminal and the vehicle terminal, the web server performs communication control of the communication means and transmission and reception control of the web data, Receives the dispatch request data separately from the received web data and stores and registers it in the data storage means. The vehicle data receiving unit receives and separates the vehicle data from the received web data, and stores and registers the vehicle data in the data storage unit. The vehicle allocation instruction unit is stored and registered in the data storage unit based on the vehicle allocation request data. An internet for searching for an empty vehicle and generating dispatch command data for the vehicle, wherein the web server converts the dispatch command data to web data and communicatively outputs the data to the vehicle via the communication means; How to use the vehicle. 2. The wireless transmission / reception means of the vehicle terminal comprises:
2. The vehicle allocation method using the Internet according to claim 1, wherein a dedicated wireless communication means such as M (Automatic Vehicle Monitoring) or an automobile radio is used. 3. The vehicle allocation method using the Internet according to claim 1, wherein the wireless transmission / reception means of the vehicle terminal is a mobile telephone means such as an automobile telephone or a PHS. 4. The dispatching method using the Internet according to claim 1, wherein the wireless transmission / reception means of the vehicle terminal is satellite telephone means combining a plurality of communication satellites. 5. The vehicle allocation method using the Internet according to claim 1, wherein the wireless transmission / reception means of the vehicle terminal is a dedicated satellite communication means using a communication satellite. 6. The wide area communication means is a regional base station means installed in each area, connected to the base station via a dedicated communication line, and communicating with the vehicle terminal via a dedicated wireless line. 2. The vehicle allocation method using the Internet according to claim 1. 7. The wide area communication means is a public base station means installed in each area, connected to the base station via the public line, and communicating with the vehicle terminal via a dedicated wireless line. The vehicle allocation method using the Internet according to claim 1, wherein: 8. The wide area communication means is a portable telephone base station means which is communicatively connected to the base station via a public line and communicates with the vehicle terminal via a portable telephone line such as an automobile telephone line or a PHS line. The method according to claim 1, wherein the vehicle is dispatched using the Internet. 9. The data communication base station means, wherein the wide area communication means is communicatively connected to the base station via a public line such as an automobile telephone line or a PHS line and performs data communication with the vehicle terminal. The method for dispatching vehicles using the Internet according to claim 1. 10. The Internet-based communication system according to claim 1, wherein said wide area communication means is communication satellite means communicatively connected to said base station by a communication satellite line and performing satellite communication with said vehicle terminal. Vehicle dispatch method. 11. The communication means of the base station comprises an ISDN
2. A wired communication control means for performing communication control of a digital line such as (Integrated Service Digital Netowok) or packet communication and communication control of an analog line such as a telephone or a facsimile. How to use the Internet for dispatch. 12. The method according to claim 1, wherein the communication means of the base station is a wireless transmission / reception means such as a car phone or a PHS. 13. The dispatch control means of the dispatch control device,
2. The vehicle allocation method using the Internet according to claim 1, further comprising a vehicle allocation reception response unit for automatically receiving and responding to a vehicle allocation request from a customer. 14. The dispatch control means of the dispatch control device,
2. A voice reception response means for automatically receiving and responding to a vehicle allocation request from a customer by voice.
The dispatch method using the Internet described in. 15. The dispatch control means of the dispatch control device,
2. The method according to claim 1, further comprising adding a facsimile reception response unit for automatically receiving and responding to a facsimile dispatch request from a customer. 16. The dispatch control means of the dispatch control device,
2. The vehicle allocation method using the Internet according to claim 1, further comprising a real-time reception response unit that automatically receives a vehicle allocation request from a customer and immediately responds with a vehicle allocation notification or the like. 17. The use of the Internet according to claim 1, wherein a vehicle allocation request receiving unit for receiving and registering vehicle allocation request data from a vehicle to be allocated is added to the vehicle data receiving unit of the vehicle allocation control device. Vehicle dispatch method. 18. The vehicle allocation method using the Internet according to claim 1, wherein an empty vehicle schedule reception unit for receiving and registering empty vehicle schedule data from a vehicle is added to the vehicle data reception unit of the vehicle allocation control device. 19. A dispatch system for receiving dispatch request data from a customer for a vehicle such as a taxi or rental car that is deployed over a wide area, issuing a dispatch command to the vehicle, and returning dispatch reception data to the customer. We for dispatch data
b, a customer terminal having a web function for transmitting and receiving data in an Internet environment, a public line for performing communication connection between the customer terminal and a base station for performing a dispatching control command, GPS having a GPS antenna for receiving a signal, a GPS receiver for demodulating a GPS signal from the received signal, a latitude and longitude operation unit for calculating and outputting latitude data from the GPS signal, and a map data memory for storing map data of a region Unit, a wireless transmitting / receiving unit having a wireless transmitting / receiving unit for wirelessly transmitting / receiving the base station and the voice or the longitude / latitude data, and the base station and the longitude / latitude data or the vehicle dispatch command data via the wireless transmitting / receiving unit. A web control unit that sends and receives the added web data, a reception data memory that stores the received web data, and an address of the base station. A vehicle terminal having a bookmark memory for storing and registering the Web data, a display data generating unit for generating and outputting display data of the web data, and a browser unit having an operation unit for performing an operation input of the web control unit; Wide-area communication means for communicatively connecting the vehicle terminal and the base station; digital line control for controlling communication of digital lines such as ISDN and packet communication; and analog line control for controlling communication of analog lines such as telephones and faxes. Communication means having a line communication means such as a communication section and a line selection section for selecting a plurality of line communication means; a web server having an Internet server function; and search output of dispatch request data stored in the web server as needed. A vehicle dispatching reception unit having a reception search unit and a vehicle dispatching reception registration unit for receiving and registering the vehicle dispatching request data Means, a vehicle data reception unit having a vehicle data reception registration unit for receiving and registering the vehicle data, an area determination unit for determining a vehicle allocation area based on the vehicle allocation request data, an empty vehicle search unit for searching for an empty vehicle in the area, and the vehicle allocation A dispatch command unit having a dispatch command unit for issuing a dispatch command to an empty vehicle matching the request data, a base station selecting unit for selecting an address of a local base station of the empty vehicle, and a dispatch request data memory for storing and registering the dispatch request data. A data storage unit having a vehicle data memory for storing and registering vehicle data and a base station table for storing and registering the address of the regional base station; an operation input unit having an operation input unit and a command input unit for inputting a vehicle allocation command; And a dispatch control device having display means for displaying the current position of the vehicle based on the vehicle data and the dispatch request data. Internet dispatch system characterized by the following. 20. A wireless transmission / reception unit having a wireless transmission / reception unit for transmitting / receiving the web data by wireless means and a communication control unit for performing transmission / reception control of the wireless transmission / reception unit is additionally installed in the communication unit of the base station. 20. The Internet dispatch system according to claim 19, wherein: 21. The Internet dispatch system according to claim 19, wherein a mobile phone terminal such as a car phone or a PHS is additionally installed in the communication means of the base station. 22. The Internet dispatch system according to claim 19, wherein a satellite telephone terminal for communication connection via a communication satellite is additionally installed in the communication means of the base station. 23. A dispatch receiving means of the dispatch control device,
20. The internet dispatch system according to claim 19, further comprising a dispatch reception response unit that receives dispatch request data from a customer and returns data of the vehicle when a dispatch command is issued. 24. A dispatch receiving means of the dispatch control device,
20. The vehicle dispatching system according to claim 19, further comprising a voice accepting and responding unit for recognizing and inputting a dispatch request by voice from a customer by a speech recognition unit and outputting a speech to the customer by a speech synthesizing unit. system. 25. A dispatch receiving means of the dispatch control device,
A dispatch request from a customer by fax is sent to OCR (Optical Ch.
20. The internet dispatch system according to claim 19, further comprising a facsimile reception responding unit for converting and inputting the data by an aracter reader means and outputting a response to the customer by a facsimile means. 26. A dispatch receiving means of the dispatch control device,
20. The internet dispatch system according to claim 19, further comprising a real-time reception response unit that receives dispatch request data from a customer on-time, immediately issues a dispatch command, and returns the result in real time. 27. An actual vehicle registration unit for receiving and registering vehicle data of a vehicle occupied by a customer is additionally installed in the vehicle data receiving means of the vehicle allocation control device.
Internet dispatch system described in. 28. The Internet dispatching system according to claim 19, wherein a dispatch request registering section for accepting and registering dispatch request data requesting a dispatch command is additionally installed in the vehicle data receiving means of the dispatch control device. . 29. An empty vehicle schedule registration unit for receiving and registering empty vehicle schedule data, such as a scheduled drop-off place and a scheduled time of a passenger on board, is additionally installed in the vehicle data receiving means of the vehicle allocation control device. Item 20. An internet dispatch system according to item 19. 30. A dispatch command means of the dispatch control device,
20. The Internet dispatching system according to claim 19, further comprising an arrival time predicting unit for predicting a scheduled arrival time of the dispatching destination vehicle at the dispatching point. 31. An operation input means of the vehicle allocation control device,
20. The Internet dispatch system according to claim 19, wherein a headset for voice recognition input is additionally installed. 32. The vehicle allocation control device according to claim 19, further comprising an empty vehicle prediction unit for predicting and calculating the arrival time of the vehicle currently in operation by the customer to the scheduled empty vehicle point. Internet dispatch system as described.