JP2001076258A - Method and device for managing ordering data - Google Patents

Abstract

PROBLEM TO BE SOLVED: To make smoothly executable accounting processing by collectively transmitting respectively inputted ordering data in a group by radio. SOLUTION: When receiving an order from a group of four guests A, B, C and D and executing accounting processing for every guest, header information on a table number, etc., is inputted by an input terminal device (S1). Then, an individual accounting function is selected, and characteristic numbers assigned to each of the A, B, C and D are inputted to receive orders individually (S2 to S6). When the input of the respective individuals A, B, C and D is finished and the input of ordering data within the group is completed, the ordering data of the group of the four guests is collectively transmitted by radio (S7). A data controller receiving this data prepares a slip for instructing cooling of all the ordering data within the group and outputs it to a radio (cable) restaurant printer in a kitchen (S8). A slip for accounting of each guest is simultaneously prepared from ordering data obtained by individually receiving ordering data based on personal information and outputted to the radio (cable) restaurant printer in a guest room (S9 to S12).

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order data management device for managing an order received from a customer in a restaurant, a pub, a hotel or the like, and more particularly to an order data management device capable of using an individual accounting function.

[0002]

2. Description of the Related Art Conventionally, an order data management device has been used in a restaurant, a pub, a hotel, or the like to manage order data or the like ordered by customers. The outline of a conventional order data management device will be described. When a waitress receives an order for a dish from a customer, he or she inputs each ordered menu together with a table number and the like to a portable device as an input terminal. The input order data is wirelessly transmitted from the portable device. The wirelessly transmitted order data is received by a wireless control device installed at each corner or the like in the store, and is output to a data control device that processes and manages various data. The data control device that has received the order data creates and outputs cooking instruction data for instructing cooking and food provision instruction data for instructing provision of food. Cooking instruction data is received via a wireless control device and directly by a printer as an output terminal installed in a kitchen and given a specific device number in the system,
A cooking instruction slip for instructing the cook to cook is printed. Similarly, a checkout slip for instructing the waitress to provide food is printed out from a waitress printer as an output terminal to which a device number different from that of the printer is assigned. The accounting is processed at the POS based on the accounting slip.

[0003] When customers who receive orders are composed of groups and each individual wants to perform individual accounting, the POS side calculates an order menu for each individual based on an accounting slip and performs individual accounting processing. It is carried out.

[0004]

In the above-mentioned conventional order data management apparatus, if it is desired to receive an order from a group of customers and perform accounting individually, the P
The OS supported it. In this case, as the number of members in the group increases, the processing time for accounting increases, and calculation errors and the like are likely to occur. When an order is received, there is also a method in which each individual individually receives an order in advance and wirelessly transmits the order, but in this case, the cooking instruction slip is also individual, so the dish of the order data is stored in the same table. It cannot be provided at the same time. In addition, as the number of groups increases, the amount of order data to be wirelessly transmitted increases, the wireless traffic increases, and the operation of the system is hindered.

According to the present invention, orders of customers in a group are individually input in advance and individual accounting slips are output to facilitate the processing at the time of accounting, and cooking instruction slips are grouped together as a group. An object of the present invention is to output and serve dishes of the order data in the same table at the same time, and to maintain the current status without increasing wireless traffic so as not to hinder system operation.

[0006]

According to the present invention, there is provided an order data management apparatus comprising: a plurality of input terminals for wirelessly transmitting order data relating to an order received from a customer; and the order data transmitted from the input terminal. A wireless control device for wirelessly receiving, a data control device for transmitting instruction data, receiving the order data from the wireless control device, and an output terminal for receiving the instruction data and outputting an instruction slip In the order data management device, the order data of the customers constituting the group are individually input, and when the order data of all the customers in the group have been input, all the order data in the group are wirelessly transmitted in a lump. From the data control device that receives the order data via the wireless control device, individual accounting data is output from the individual order data, and all the order data in the group are collected. It is output as a cooking instruction for the document.
As described above, the present invention is characterized in that individually input order data in a group are collectively transmitted by radio.

[0007]

FIG. 1 is a hardware configuration diagram showing an embodiment of the present invention, showing an example used in a restaurant. In FIG. 1, a portable device 1 as a terminal is an order input terminal that a waitress always carries in a store, has a key input unit and a display unit in front of the terminal, and is operated by operating the key input unit. It has a function of transmitting order data such as various dish menus, slip numbers, and table numbers received from customers by radio waves, and a function of receiving messages from the data control device 3 via the radio control device 4 by radio waves. The stationary terminal 2 as a terminal is an order input terminal used in a state where the terminal is placed on a desk or the like, and has the same function as the portable device 1.

A plurality of wireless control devices 4 installed at each corner of the store include a data control device 3, a portable device 1, a stationary terminal 2, and a wireless restaurant printer 6 for cooking instruction slips.
And a function of relaying transmission and reception of signals performed between the printer and the accounting restaurant wireless restaurant printer 8. Order data from the portable device 1 or the stationary terminal 2 is wirelessly received by the wireless control device 4, and is output to the data control device 3 after a protocol conversion or the like is performed.

The data control device 3 transmits / receives signals to / from the wireless control device 4 and transmits / receives signals to / from the wired restaurant printer 5 for cooking instruction slips and the wired restaurant printer 7 for accounting slips. Performs data management and overall system management. Further, information on various menus, a unique menu number assigned to each menu, a wireless restaurant printer 6 for a cooking instruction slip, a wireless restaurant printer 8 for an accounting slip, a wired restaurant printer 5 for a cooking instruction slip, and a The system stores device numbers unique to the system assigned to the wired restaurant printer 7 and the like.

On the other hand, the wireless restaurant printer 6 for cooking instruction slips and the wireless restaurant printer 8 for accounting slips, which are arranged in a kitchen or a guest room and are provided with a device number unique to the system,
It has a function of performing two-way communication with the wireless control device 4 by radio waves, and has a function of printing a data signal from the wireless control device 4. In addition to the wireless restaurant printer 6 for cooking instruction slips and the wireless restaurant printer 8 for accounting slips, which has a function of performing two-way communication with the wireless controller 4 by radio waves, it is connected to the data controller 3 by a transmission cable, There is also a wired restaurant printer 5 for cooking instruction vouchers and a wired restaurant printer 7 for accounting vouchers that have a data signal printing function.

Each restaurant printer arranged in the kitchen is assigned a system number unique to the system so that a cooking instruction slip is printed out, and an accounting slip is printed out in each restaurant printer arranged in the guest room. Device numbers are assigned so that the data control device 3
A cooking instruction voucher and an accounting voucher are created from order data received from the terminal or the stationary terminal 2 via the wireless control device 4, and the required voucher is output to each restaurant printer by the determined system-specific device number. It has become.

[0012] After finishing the meal, the customer brings the accounting slip to the POS 9, and the POS 9 performs the accounting process based on the accounting slip. FIG. 2 shows an individual accounting process for simultaneously providing a dish of order data for each individual group customer so as not to hinder system operation without increasing wireless traffic, and accounting is performed for each individual. It is a flowchart. This will be described with reference to FIGS.

First, for example, when an order is received from a group of four people of ABCD and there is a request to carry out an accounting process for each individual, input of header information such as a table number is performed by an input terminal ( Step 1), and then select an individual accounting function (Step 2), enter a unique number assigned to each ABCD, and individually receive orders (Steps 3 to 6). Thereafter, this unique number is also used for inputting an additional order or the like for each individual. When the input of each individual ABCD is completed and the input of the order data in the group is completed, the order data of the group 4 is collectively transmitted by radio (step 7). The data control device that has received the order data of the group via the wireless control device creates a cooking instruction slip for cooking the dishes of all the order data in the group, and a wireless restaurant printer or a wired The data is output to the restaurant printer and printed (step 8). At the same time, an accounting slip for each ABCD individual is created from the order data individually received based on the personal information of the group order data, and output to a wireless restaurant printer or a wired restaurant printer located in the guest room for printing. (Steps 9 to 12).

The cooking of all the order data in the group is provided at the same time as the cooking of all the order data in the group based on the cooking instruction slip, and the accounting process is performed for each ABCD individual at the POS 9 based on the accounting slip. Will be As described above, according to the present embodiment, when an individual order of a group of customers is received, the input of header information such as a table number only needs to be performed once, and the order data is collectively wirelessly collected. It can be transmitted, and even if it is an individual order, the wireless traffic is the same as before and does not increase. In addition, as for the input procedure, only the function of selecting individual input from normal order input is increased, and the burden on the waitress is small. In addition, while receiving an order within the group, since it is not registered as order data without wireless transmission, order correction and addition of customers who previously received orders while receiving orders can be done immediately. It is possible to cope, and it becomes unnecessary to wirelessly transmit order correction data. In addition, since the cooking instruction slip is also output as one slip as in the past, it is possible to simultaneously provide dishes of order data to each individual in the group, and the accounting slip is output to each individual. Therefore, in the case of the account processing at the POS 9, the processing error and the processing time are shortened, and the smooth system operation becomes possible.

[0015]

According to the present invention, if a group of customers wishes to make an accounting for each individual, the order data is individually input, and after all the orders in the group have been input, the wireless communication is performed at once. The data control device that has transmitted and received the order data via the wireless control device outputs the accounting slips individually, the cooking instruction slips collectively in a group to the output terminal, and prints them out, thereby printing at the time of accounting. It is possible to shorten the time of individual processing and quick response and to simultaneously provide dishes of order data in the same group.In addition, the order data input procedure is cumbersome by adding one individual input function selection from the conventional method There is no. While the order data in the group is being input, it is possible to easily change even the data in the group for which an order has been received before, since it is before the data registration. In addition, the order data in the group is transmitted collectively. As a result, wireless traffic is greatly reduced, and order data of other groups and customers during that time is easily flown, so that there is an effect that individual accounting can be smoothly performed without hindering operation of the system.

[Brief description of the drawings]

FIG. 1 is a diagram showing a hardware configuration of an order data management device according to an embodiment of the present invention.

FIG. 2 is a flowchart illustrating an individual accounting process for group members according to the present invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Portable device as an input terminal 2 ... Stationary terminal as an input terminal 3 ... Data control device 4 ... Wireless control device 5 ... Wired cooking instruction slip as an output terminal Restaurant printer 6 ... Wireless restaurant printer for cooking instruction slip as output terminal 7 ... Wired restaurant printer for accounting slip as output terminal 8 ... Wireless restaurant printer for accounting slip as output terminal 9. ..POS terminals for accounting

Claims (2)

[Claims] An input terminal for inputting order data relating to an order received from a customer and wirelessly transmitting the input data, a wireless control device for wirelessly receiving the order data transmitted from the input terminal, and the wireless control device An order data management device, comprising: a data control device that receives the order data from the server and transmits instruction data; and an output terminal that receives the instruction data and outputs a cooking instruction slip and an accounting slip. The terminal, which is individually input, transmits all the order data of the group customers wirelessly in a lump, and collectively outputs all the order data of the group customers in the cooking instruction voucher. An order data management device characterized by outputting for each individual. 2. An order data management method for managing an order received from a customer, wherein order data of a group customer who desires individual accounting is input to an input terminal for each individual, and the input terminal is provided for all of the group customers. After the order data is input, the order data is wirelessly transmitted collectively, and the data control device that receives the order data creates a cooking instruction slip collectively for all the order data of the group, and separately for each individual. An order data management method, wherein an accounting slip is created and output from an output terminal.