JPH10222575A - Order management system in restaurant - Google Patents
Order management system in restaurantInfo
- Publication number
- JPH10222575A JPH10222575A JP3443697A JP3443697A JPH10222575A JP H10222575 A JPH10222575 A JP H10222575A JP 3443697 A JP3443697 A JP 3443697A JP 3443697 A JP3443697 A JP 3443697A JP H10222575 A JPH10222575 A JP H10222575A
- Authority
- JP
- Japan
- Prior art keywords
- data
- portable terminal
- order
- transceiver
- order data
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Landscapes
- Cash Registers Or Receiving Machines (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
【０００１】[0001]
【発明の属する技術分野】本発明は飲食店において多数
ポ−タブル端末を配備し、該ポ−タブル端末を用いて客
からの注文デ−タを入力し、登録、処理する注文管理シ
ステムに関するものである。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order management system in which a large number of portable terminals are provided in a restaurant, and order data from a customer is inputted, registered, and processed using the portable terminals. It is.
【０００２】[0002]
【従来の技術】最近、大規模な飲食店等においては客か
ら受けた注文を効率的に処理する注文管理システムが使
用されている場合が多い。該注文管理システムは伝票発
行処理等の会計処理を行うＰＯＳ装置、厨房に設置され
たキッチンプリンタ及び無線で多数のポ−タブル端末と
交信する送受信機をコントロ−ラを介して接続し、各ポ
−タブル端末からＰＯＳ装置及びキッチンプリンタにデ
ータが送信できるように構成されている。2. Description of the Related Art Recently, large-scale restaurants and the like often use an order management system for efficiently processing orders received from customers. The order management system connects, via a controller, a POS device that performs accounting processing such as a slip issuing process, a kitchen printer that is installed in a kitchen, and a transceiver that wirelessly communicates with a number of portable terminals via a controller. -It is configured so that data can be transmitted from the portable terminal to the POS device and the kitchen printer.
【０００３】大規模な飲食店では複数階のフロア毎に又
は、同一フロアでも複数のサ−ビスエリア毎に送受信機
を設置し、該送受信機に対して複数のポ−タブル端末か
ら無線を介してデータの送受信ができるように構成され
ている場合が多い。In a large-scale restaurant, a transceiver is installed for each of a plurality of floors or for a plurality of service areas even on the same floor, and the transceiver is wirelessly transmitted from a plurality of portable terminals to the transceiver. It is often configured to be able to send and receive data.
【０００４】上記構成の飲食店における注文管理システ
ムにおいて、客から受けた注文デ−タはポ−タブル端末
に入力され、送受信機を介してコントロ−ラへ送信さ
れ、コントロ−ラから厨房に設置されたキッチンプリン
タへ出力されると共に、ＰＯＳ装置へ送信され伝票発行
処理等の会計処理に使用される。また、厨房からポ−タ
ブル端末へ注文情報を送信することもできるようになっ
ている。[0004] In the order management system in a restaurant having the above configuration, order data received from a customer is input to a portable terminal, transmitted to a controller via a transceiver, and installed in a kitchen from the controller. It is output to the kitchen printer and sent to the POS device and used for accounting processing such as slip issuing processing. In addition, order information can be transmitted from the kitchen to a portable terminal.
【０００５】[0005]
【発明が解決しようとする課題】しかしながら、上記従
来構成の注文管理システムでは客が注文の途中で他の階
のフロア又は、他のサ−ビスエリアに席を替える場合、
各ポ−タブル端末間ではデータ交信できないので、それ
までポ−タブル端末に入力された注文デ−タは取り消し
て新たに移席先のポ−タブル端末に注文デ−タを入力し
直さなければならないと云う問題があった。However, in the order management system having the above-mentioned conventional configuration, when a customer changes his / her seat to another floor or another service area during an order.
Since data cannot be exchanged between the portable terminals, the order data input to the portable terminal must be canceled and the order data must be reentered at the portable terminal at the transfer destination. There was a problem that it would not be.
【０００６】本発明は上述の点に鑑みてなされたもの
で、上記問題点を除去するために各ポ−タブル端末間で
注文デ−タを送受信することを可能にした飲食店におけ
る注文管理システムを提供することを目的とする。[0006] The present invention has been made in view of the above points, and in order to eliminate the above-mentioned problems, an order management system in a restaurant capable of transmitting and receiving order data between portable terminals. The purpose is to provide.
【０００７】[0007]
【課題を解決するための手段】上記課題を解決するため
本発明は、会計処理等のデータ処理を行うデ−タ処理装
置、厨房へデ−タを出力する出力装置及び送受信機と複
数のポ−タブル端末を具備し、各ポ−タブル端末から注
文デ−タを入力し出力装置及び送受信機を介して厨房及
びデ−タ処理装置へ送信する飲食店における注文管理シ
ステムにおいて、各ポ−タブル端末及び送受信機に固有
のアドレスを設定し、自分宛の注文デ−タを選択し取り
込む手段を設け、ポ−タブル端末から注文デ−タを入力
する際、送信相手のアドレスを付加することにより、送
受信機を介してポ−タブル端末間で注文デ−タの送受信
を行う手段を設けたことを特徴とする。SUMMARY OF THE INVENTION In order to solve the above problems, the present invention provides a data processing apparatus for performing data processing such as accounting, an output apparatus for outputting data to a kitchen, a transceiver, and a plurality of ports. An order management system in a restaurant, comprising a portable terminal, for inputting order data from each portable terminal and transmitting it to a kitchen and a data processing device via an output device and a transceiver; A unique address is set for the terminal and the transceiver, and means for selecting and taking in order data addressed to itself is provided. When inputting order data from the portable terminal, the address of the transmission destination is added. Means for transmitting and receiving order data between portable terminals via a transceiver.
【０００８】[0008]
【発明の実施の形態】以下、本発明の実施の形態例を図
面に基づいて詳細に説明する。図１は本発明の飲食店に
おける注文管理システムの構成例を示す図である。図示
するように、本実施例の飲食店は厨房と１階〜３階に設
けられた客室用フロアからなり、各階には送受信機１−
１、送受信機１−２、送受信機１−３が設置され、コン
トロ−ラ４を介してＰＯＳ装置５及び厨房のキッチンプ
リンタ６−１、キッチンプリンタ６−２と通信線７で接
続されている。Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a diagram showing a configuration example of an order management system in a restaurant according to the present invention. As shown in the figure, the restaurant according to the present embodiment includes a kitchen and guest room floors provided on the first to third floors.
1. A transceiver 1-2 and a transceiver 1-3 are installed, and are connected to a POS device 5 and a kitchen printer 6-1 and a kitchen printer 6-2 of a kitchen via a controller 4 via a communication line 7. .
【０００９】１階に設置された送受信機１−１はポ−タ
ブル端末２−１、ポ−タブル端末３−１と無線を介して
交信できるように構成されており、ポ−タブル端末２−
１、ポ−タブル端末３−１に入力された客からの注文デ
−タを受信し、コントロ−ラ４を介して厨房のキッチン
プリンタ６−１、キッチンプリンタ６−２へ出力すると
共に、ＰＯＳ装置５へ出力し該ＰＯＳ装置５で伝票発行
等の会計処理を行う。また、厨房から各ポ−タブル端末
２−１、２−２へ商品情報や注文品完成等の情報を出力
することができるようになっている。２階に設置された
送受信機１−２及び３階に設置された送受信機１−３も
それぞれポータブル端末２−２、３−２、ポータブル端
末２−３、３−３と無線を介して交信できるようになっ
ており、上記と同様な機能を有する。The transceiver 1-1 installed on the first floor is configured to communicate with the portable terminal 2-1 and the portable terminal 3-1 via radio, and the portable terminal 2-
1. Receiving the order data from the customer inputted to the portable terminal 3-1 and outputting it to the kitchen printer 6-1 and the kitchen printer 6-2 of the kitchen via the controller 4, and POS. Output to the device 5 and the POS device 5 performs accounting processing such as issuing a slip. Further, it is possible to output information such as product information and completion of an ordered product from the kitchen to each of the portable terminals 2-1 and 2-2. The transceiver 1-2 installed on the second floor and the transceiver 1-3 installed on the third floor also communicate with the portable terminals 2-2, 3-2 and the portable terminals 2-3, 3-3 via wireless communication. It has the same function as the above.
【００１０】図２は本発明の注文管理システムの送受信
機とポ−タブル端末の構成例を示す図である。図示する
ように送受信機１−１はＣＰＵ（中央処理装置）１−１
−１、有線通信部１−１−２、無線通信部１−１−３、
メモリ１−１−４、アンテナ１−１−５を具備する。有
線通信部１−１−２は通信線を介してコントロ−ラ４及
び他の送受信機１−２（又は送受信機１−３）と交信し
デ−タの処理を行い、無線通信部１−１−３はアンテナ
１−１−５を介してサ−ビスエリア内のポ−タブル端末
２−１（又はポ−タブル端末３−１）と無線で交信し注
文デ−タ等の入出力を行う。メモリ１−１−４には処理
プログラム及び自分に送られてくるデ−タを判定するた
めの自分のアドレス等が格納され、また、注文デ−タ等
の一時的な格納を行う。ＣＰＵ（中央処理装置）１−１
−１は処理プログラムを実行することにより全体を制御
している。FIG. 2 is a diagram showing a configuration example of a transceiver and a portable terminal of the order management system of the present invention. As shown, a transceiver 1-1 is a CPU (Central Processing Unit) 1-1.
-1, wire communication unit 1-1-2, wireless communication unit 1-1-3,
A memory 1-1-4 and an antenna 1-1-5 are provided. The wired communication unit 1-1-2 communicates with the controller 4 and the other transceiver 1-2 (or the transceiver 1-3) via a communication line to perform data processing, and the wireless communication unit 1-1. 1-3 communicates wirelessly with a portable terminal 2-1 (or portable terminal 3-1) in a service area via an antenna 1-1-5 to input and output order data and the like. . The memory 1-1-4 stores a processing program and its own address for judging data sent to itself, and temporarily stores order data and the like. CPU (Central Processing Unit) 1-1
-1 controls the whole by executing the processing program.
【００１１】ポ−タブル端末２−１はＣＰＵ（中央処理
装置）２−１−１、無線通信部２−１−２、メモリ２−
１−３、表示部２−１−４、入力部２−１−５、アンテ
ナ２−１−６を具備する。無線通信部２−１−２はアン
テナ２−１−６を介して送受信機１−１と交信する。入
力部２−１−５はキ−ボ−ド等の入力機器であり、客か
ら受けた注文デ−タを入力し、表示部２−１−４は入力
デ−タを表示すると共に送受信機１−１から送信されて
きたデ−タを表示する。メモリ２−１−３には処理プロ
グラム及び、自分に送られてくるデ−タを判定するする
ための自分のアドレス等が格納され、また、注文デ−タ
等の一時的な格納を行う。ＣＰＵ（中央処理装置）２−
１−１は処理プログラムを実行することにより全体をを
制御している。なお、コントロ−ラ４も同様に自分のア
ドレスを有し自分宛のデ−タを選択し取り込むことがで
きる。The portable terminal 2-1 has a CPU (Central Processing Unit) 2-1-1, a radio communication unit 2-1-2, a memory 2-
1-3, a display unit 2-1-4, an input unit 2-1-5, and an antenna 2-1-6. The wireless communication unit 2-1-2 communicates with the transceiver 1-1 via the antenna 2-1-6. The input unit 2-1-5 is an input device such as a keyboard for inputting order data received from a customer, and the display unit 2-1-4 displays the input data and transmits / receives data. The data transmitted from 1-1 is displayed. The memory 2-1-3 stores a processing program and its own address for determining data sent thereto, and temporarily stores order data and the like. CPU (Central Processing Unit) 2-
1-1 controls the whole by executing a processing program. The controller 4 also has its own address and can select and take in data addressed to itself.
【００１２】以降、注文デ−タ入力時の動作を説明す
る。客からの注文デ−タはポ−タブル端末２−１の入力
部２−１−５から入力され、表示部２−１−４に表示さ
れると共にメモリ２−１−３へ格納される。通常は注文
が確定すると注文デ−タの最後にコントロ−ラ４のアド
レスを付加してポ−タブル端末２−１から送信する。The operation when inputting order data will be described below. Order data from a customer is input from the input unit 2-1-5 of the portable terminal 2-1 and displayed on the display unit 2-1-4 and stored in the memory 2-1-3. Normally, when the order is confirmed, the address of the controller 4 is added to the end of the order data and transmitted from the portable terminal 2-1.
【００１３】上記注文デ−タはポ−タブル端末２−１の
無線通信部２−１−２及びアンテナ２−１−６を介し
て、送受信機１−１に送られ、送受信機１−１のアンテ
ナ１−１−５及び無線通信部１−１−３を介して受信さ
れメモリ１−１−４へ格納され、引き続き有線通信部１
−１−２及び通信線７を介してコントローラ及び他の送
受信機１−２、１−３に送られる。コントロ−ラ４は注
文デ−タの最後に自分のアドレスが付いているので自分
宛のデ−タと判断し、該当するキッチンプリンタ６−１
（又はキッチンプリンタ６−２）へ出力すると共にＰＯ
Ｓ装置５へ送信する。The order data is sent to the transceiver 1-1 via the radio communication unit 2-1-2 and the antenna 2-1-6 of the portable terminal 2-1. Is received via the antenna 1-1-5 and the wireless communication unit 1-1-3, stored in the memory 1-1-4, and continuously stored in the wired communication unit 1.
-1-2 and the communication line 7 to the controller and other transceivers 1-2 and 1-3. Since the controller 4 has its own address at the end of the order data, the controller 4 determines that the data is addressed to itself, and the corresponding kitchen printer 6-1.
(Or kitchen printer 6-2) and PO
Send to S device 5.
【００１４】また、注文の入力途中、又は、注文が確定
した時点で客が席替えをした場合、例えば１階から３階
へ移動したときはポ−タブル端末２−１で注文デ−タの
最後に送受信機１−３及びポ−タブル端末２−３（該当
する端末）のアドレスを付加して送信する。When a customer changes seats during the input of an order or when the order is confirmed, for example, when the customer moves from the first floor to the third floor, the portable terminal 2-1 transmits the order data. Finally, the addresses of the transceiver 1-3 and the portable terminal 2-3 (applicable terminal) are added and transmitted.
【００１５】前述したように、注文デ−タは送受信機１
−１のアンテナ１−１−５、無線通信部１−１−３を介
して受信されメモリ１−１−４へ格納され、引き続き有
線通信部１−１−２、通信線を介して送信される。送受
信機１−３は注文デ−タに自分のアドレスが付いている
ので自分宛のデ−タと判断し、注文デ−タを取り込み、
引き続き指定されたポ−タブル端末２−３へ注文デ−タ
を送信する。As described above, the order data is transmitted and received by the transceiver 1.
-1 is received via the antenna 1-1-5 and the wireless communication unit 1-1-3, stored in the memory 1-1-4, and subsequently transmitted via the wire communication unit 1-1-2 and the communication line. You. Since the transceiver 1-3 has its own address attached to the order data, it determines that the data is addressed to itself, and fetches the order data.
Subsequently, the order data is transmitted to the designated portable terminal 2-3.
【００１６】ポ−タブル端末２−３は注文デ−タを受信
すると表示部へ表示することにより客の注文を確認する
ことができる。このとき、注文デ−タと一緒に客の移動
を依頼するメッセ−ジ（伝言）等を付けることも可能で
ある。ポ−タブル端末２−３では注文の追加変更等を行
い、注文デ−タを完成させてコントロ−ラ４へ送信す
る。Upon receiving the order data, the portable terminal 2-3 displays the order data on the display unit so that the customer's order can be confirmed. At this time, it is also possible to attach a message (message) requesting the movement of the customer together with the order data. In the portable terminal 2-3, the order is added or changed, and the order data is completed and transmitted to the controller 4.
【００１７】上記説明は注文デ−タを再送信する場合、
途中の送受信機のアドレスを指定しているが、相手のポ
−タブル端末のアドレスのみを指定し、全ての送受信機
から送信し、該当するポ−タブル端末が注文デ−タを取
り込んでもよい。また、サ−ビスエリアを各階別に設け
たが同一フロアを分けてサ−ビスエリアを設けても差し
支えない。The above description is based on the case where the order data is retransmitted.
Although the address of the transmitter / receiver on the way is specified, only the address of the portable terminal of the other party may be specified and transmitted from all the transmitters / receivers, and the corresponding portable terminal may take in the order data. Further, the service area is provided for each floor, but the same floor may be provided to provide the service area.
【００１８】以上述べたように本実施例によれば注文の
途中で客が席替えする場合、ポ−タブル端末に入力され
た注文デ−タを取り消すことなく、そのまま移動先のポ
−タブル端末へ移すことことができるので操作効率が良
く連絡することが容易になるので客室の利用効率も向上
する。なお、送受信機を経由して送信するので送信元の
ポ−タブル端末と送信先のポ−タブル端末の距離は遠く
離れても送信することができる。As described above, according to this embodiment, when a customer changes seats in the middle of an order, the order data input to the portable terminal is not canceled, and the destination portable terminal is kept as it is. Since it is possible to transfer to the room, it is easy to communicate with good operation efficiency, and the use efficiency of the guest room is also improved. Since transmission is performed via the transceiver, transmission can be performed even if the distance between the portable terminal of the transmission source and the portable terminal of the transmission destination is long.
【００１９】[0019]
【発明の効果】以上説明したように本発明によれば、各
ポ−タブル端末及び送受信機に固有のアドレスを設定
し、自分宛の注文デ−タを選択し取り込む手段を設け、
ポ−タブル端末から注文デ−タを入力する際、送信相手
のアドレスを付加することにより、送受信機を介してポ
−タブル端末間で交信する手段を設けたので、客が注文
の途中で他のフロア又は、他のサ−ビスエリアに席を替
る場合でも、それまでに入力した注文デ−タを移動先の
ポ−タブル端末へ簡単に移すことが可能となり注文デー
タの入力等の操作効率及び客室の利用効率を向上させる
ことが可能となる。As described above, according to the present invention, there are provided means for setting a unique address for each portable terminal and transceiver, and selecting and taking in order data destined for itself.
When inputting order data from the portable terminal, a means for communicating between the portable terminals via the transceiver is provided by adding the address of the transmission destination, so that the customer may receive other Even if you change your seat to the other floor or other service area, you can easily transfer the order data you have entered so far to the portable terminal at the destination, thereby improving the operational efficiency of inputting order data and the like. It is possible to improve the use efficiency of the guest room.
【図１】本発明の飲食店における注文管理システムの構
成例を示す図である。FIG. 1 is a diagram showing a configuration example of an order management system in a restaurant according to the present invention.
【図２】本発明の注文管理システムの送受信機とポ−タ
ブル端末の構成例を示す図である。FIG. 2 is a diagram showing a configuration example of a transceiver and a portable terminal of the order management system of the present invention.
１−１ 送受信機 １−１−１ ＣＰＵ（中央処理装置） １−１−２ 有線通信部 １−１−３ 無線通信部 １−１−４ メモリ １−１−５ アンテナ １−２ 送受信機 １−３ 送受信機 ２−１ ポ−タブル端末 ２−１−１ ＣＰＵ（中央処理装置） ２−１−２ 無線通信部 ２−１−３ メモリ ２−１−４ 表示部 ２−１−５ 入力部 ２−１−６ アンテナ ２−２ ポ−タブル端末 ２−３ ポ−タブル端末 ３−１ ポ−タブル端末 ３−２ ポ−タブル端末 ３−３ ポ−タブル端末 ４ コントロ−ラ ５ ＰＯＳ装置 ６−１ キッチンプリンタ ６−２ キッチンプリンタ ７ 通信線 1-1 Transceiver 1-1-1 CPU (Central Processing Unit) 1-1-2 Wired communication unit 1-1-3 Wireless communication unit 1-1-4 Memory 1-1-5 Antenna 1-2 Transceiver 1 -3 transceiver 2-1 portable terminal 2-1-1 CPU (central processing unit) 2-1-2 wireless communication unit 2-1-3 memory 2-1-4 display unit 2-1-5 input unit 2-1-6 Antenna 2-2 Portable terminal 2-3 Portable terminal 3-1 Portable terminal 3-2 Portable terminal 3-3 Portable terminal 4 Controller 5 POS device 6 1 kitchen printer 6-2 kitchen printer 7 communication line
Claims (1)
理装置、厨房へデ−タを出力する出力装置及び送受信機
と複数のポ−タブル端末を具備し、前記各ポ−タブル端
末から注文デ−タを入力し前記出力装置及び送受信機を
介して厨房及びデ−タ処理装置へ送信する飲食店におけ
る注文管理システムにおいて、 前記各ポ−タブル端末及び送受信機に固有のアドレスを
設定し、自分宛の注文デ−タを選択し取り込む手段を設
け、 前記ポ−タブル端末から注文デ−タを入力する際、送信
相手のアドレスを付加することにより、前記送受信機を
介して前記ポ−タブル端末間で注文デ−タの送受信を行
う手段を設けたことを特徴とする飲食店における注文管
理システム。1. A data processing apparatus for performing data processing such as accounting processing, an output apparatus for outputting data to a kitchen, a transceiver, and a plurality of portable terminals. In an order management system in a restaurant for inputting order data and transmitting the data to a kitchen and a data processing device via the output device and the transceiver, an address unique to each portable terminal and transceiver is set. Means for selecting and taking in the order data addressed to the user. When inputting the order data from the portable terminal, by adding the address of the transmission destination, the port data is transmitted via the transceiver. An order management system in a restaurant, comprising means for transmitting and receiving order data between the tablet terminals.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP3443697A JP2869720B2 (en) | 1997-02-03 | 1997-02-03 | Order management system in restaurants |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP3443697A JP2869720B2 (en) | 1997-02-03 | 1997-02-03 | Order management system in restaurants |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JPH10222575A true JPH10222575A (en) | 1998-08-21 |
| JP2869720B2 JP2869720B2 (en) | 1999-03-10 |
Family
ID=12414184
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP3443697A Expired - Fee Related JP2869720B2 (en) | 1997-02-03 | 1997-02-03 | Order management system in restaurants |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JP2869720B2 (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2002092121A (en) * | 2000-09-18 | 2002-03-29 | Sanyo Electric Co Ltd | In-store settlement system |
| JP2008176391A (en) * | 2007-01-16 | 2008-07-31 | Sii Data Service Kk | Order data input device and data management device |
-
1997
- 1997-02-03 JP JP3443697A patent/JP2869720B2/en not_active Expired - Fee Related
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2002092121A (en) * | 2000-09-18 | 2002-03-29 | Sanyo Electric Co Ltd | In-store settlement system |
| JP2008176391A (en) * | 2007-01-16 | 2008-07-31 | Sii Data Service Kk | Order data input device and data management device |
Also Published As
| Publication number | Publication date |
|---|---|
| JP2869720B2 (en) | 1999-03-10 |
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