ES2133302T3 - Conexion telefonica con un agente del cliente, proximo. - Google Patents

Conexion telefonica con un agente del cliente, proximo.

Info

Publication number
ES2133302T3
ES2133302T3 ES92300891T ES92300891T ES2133302T3 ES 2133302 T3 ES2133302 T3 ES 2133302T3 ES 92300891 T ES92300891 T ES 92300891T ES 92300891 T ES92300891 T ES 92300891T ES 2133302 T3 ES2133302 T3 ES 2133302T3
Authority
ES
Spain
Prior art keywords
communicant
database
question
local merchant
interurban
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
ES92300891T
Other languages
English (en)
Inventor
Carol Ann Wegrzynowicz
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
AT&T Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Corp filed Critical AT&T Corp
Application granted granted Critical
Publication of ES2133302T3 publication Critical patent/ES2133302T3/es
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13072—Sequence circuits for call signaling, ACD systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13512—800 - freefone
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13541—Indexing scheme relating to selecting arrangements in general and for multiplex systems routing

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Exchange Systems With Centralized Control (AREA)

Abstract

ESTA INVENCION SE REFIERE A UNA DISPOSICION PARA SELECCIONAR UN COMERCIANTE LOCAL DE UN AMPLIO GRUPO DE COMERCIANTES MARCANDO UN NUMERO 800. EL COMUNICANTE SE CONECTA PRIMERO A UN SISTEMA DE ENLACE INTERURBANO. ESE SISTEMA ENVIA UNA PREGUNTA A UNA PRIMERA BASE DE DATOS UTILIZANDO EL NUMERO 800 Y EL CODIGO DEL AREA DEL PLAN DE NUMERACION (NPA) DEL COMUNICANTE. LA PRIMERA BASE DE DATOS RESPONDE CON UN NUMERO DE LINEA QUE SE UTILIZA PARA ENCAMINAR UNA SEGUNDA PREGUNTA A UNA DE LAS DIFERENTES SEGUNDAS BASES DE DATOS. LA SEGUNDA PREGUNTA UTILIZA EL NUMERO DE LINEA Y EL NPA DEL COMUNICANTE MAS EL CODIGO DE OFICINA PARA ACCEDER A LA SEGUNDA BASE DE DATOS Y OBTENER EL NUMERO DE TELEFONO DE UN COMERCIANTE LOCAL. EL NUMERO DE TELEFONO VUELVE AL SISTEMA INTERURBANO PARA REALIZAR LA LLAMADA . VENTAJOSAMENTE, UN COMUNICANTE PUEDE UTILIZAR UN NUMERO ANUNCIADO EN LA TELEVISION NACIONAL PARA ACCEDER AL COMERCIANTE LOCAL.
ES92300891T 1991-02-07 1992-02-03 Conexion telefonica con un agente del cliente, proximo. Expired - Lifetime ES2133302T3 (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US07/652,162 US5136636A (en) 1991-02-07 1991-02-07 Telephone connection to a nearby dealer

Publications (1)

Publication Number Publication Date
ES2133302T3 true ES2133302T3 (es) 1999-09-16

Family

ID=24615753

Family Applications (1)

Application Number Title Priority Date Filing Date
ES92300891T Expired - Lifetime ES2133302T3 (es) 1991-02-07 1992-02-03 Conexion telefonica con un agente del cliente, proximo.

Country Status (6)

Country Link
US (1) US5136636A (es)
EP (1) EP0498594B1 (es)
JP (1) JP2705864B2 (es)
CA (1) CA2054505C (es)
DE (1) DE69229069T2 (es)
ES (1) ES2133302T3 (es)

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Also Published As

Publication number Publication date
JPH04360448A (ja) 1992-12-14
EP0498594A2 (en) 1992-08-12
CA2054505A1 (en) 1992-08-08
US5136636A (en) 1992-08-04
DE69229069T2 (de) 1999-12-09
CA2054505C (en) 1994-02-15
EP0498594A3 (en) 1993-11-18
DE69229069D1 (de) 1999-06-10
EP0498594B1 (en) 1999-05-06
JP2705864B2 (ja) 1998-01-28

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