ES2116902B1 - Gestor de interaccion de servicios. - Google Patents
Gestor de interaccion de servicios.Info
- Publication number
- ES2116902B1 ES2116902B1 ES09550015A ES9550015A ES2116902B1 ES 2116902 B1 ES2116902 B1 ES 2116902B1 ES 09550015 A ES09550015 A ES 09550015A ES 9550015 A ES9550015 A ES 9550015A ES 2116902 B1 ES2116902 B1 ES 2116902B1
- Authority
- ES
- Spain
- Prior art keywords
- services
- service
- interaction manager
- service interaction
- interposed
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/4217—Managing service interactions
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/4228—Systems providing special services or facilities to subscribers in networks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
- H04Q3/0041—Provisions for intelligent networking involving techniques for avoiding interaction of call service features
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13501—Feature interactions
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13548—Indexing scheme relating to selecting arrangements in general and for multiplex systems call modeling, e.g. Basic Call State Model
Abstract
UN GESTOR DE INTERACCION DE SERVICIOS (17) ESTA INTERPUESTO ENTRE UNA PLATAFORMA (25) DE CONMUTACION DE TELECOMUNICACIONES DENTRO DE UNA RED Y LA LOGICA (11) DE SERVICIOS QUE PROPORCIONA SERVICIOS DE LLAMADA A ABONADOS QUE HACEN USO DE LA PLATAFORMA. SE INTERPONE UN CONTROL EN LA INTERCONEXION ENTRE LA DETECCION DE SUCESOS DENTRO DEL SISTEMA DE CONMUTACION (25) Y LA EJECUCION DE LOS SERVICIOS DE TELECOMUNICACIONES POR LA LOGICA (11) DE SERVICIOS CON EL FIN DE GESTIONAR LA INTERACCION DE DIVERSAS SERVICIOS DE UNA PLURALIDAD DE SERVICIOS PROPORCIONADOS A UN ABONADO. EL SISTEMA EVALUA SUCESOS DENTRO DE LA RED CON EL FIN DE AISLAR CADA SERVICIO DE LOS OTROS SERVICIOS Y ASOCIARLOS SOLO A TRAVES DEL GESTOR DE INTERACCION DE SERVICIOS (17).
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/113,290 US5404396A (en) | 1993-08-27 | 1993-08-27 | Feature interaction manager |
Publications (2)
Publication Number | Publication Date |
---|---|
ES2116902A1 ES2116902A1 (es) | 1998-07-16 |
ES2116902B1 true ES2116902B1 (es) | 1999-03-01 |
Family
ID=22348600
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
ES09550015A Expired - Fee Related ES2116902B1 (es) | 1993-08-27 | 1994-08-23 | Gestor de interaccion de servicios. |
Country Status (11)
Country | Link |
---|---|
US (1) | US5404396A (es) |
CN (1) | CN1071971C (es) |
CA (1) | CA2144735A1 (es) |
DE (1) | DE4496699T1 (es) |
DK (1) | DK48895A (es) |
ES (1) | ES2116902B1 (es) |
FI (1) | FI951957A0 (es) |
GB (1) | GB2286748B (es) |
IT (1) | IT1268090B1 (es) |
NO (1) | NO951589L (es) |
WO (1) | WO1995007593A2 (es) |
Families Citing this family (69)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0667722A1 (en) * | 1994-02-09 | 1995-08-16 | Koninklijke KPN N.V. | Method of detecting service interactions in intelligent networks |
SE502423C2 (sv) * | 1994-02-15 | 1995-10-16 | Ellemtel Utvecklings Ab | System för hantering av interaktion mellan tilläggstjänster i ett telekommunikationssystem |
DE4425395A1 (de) * | 1994-07-19 | 1996-01-25 | Philips Patentverwaltung | Kommunikationssystem |
US5485511A (en) * | 1994-09-08 | 1996-01-16 | Siemens Rolm Communications Inc. | Method and apparatus for determining the telephony features assigned to a telephone |
DE4433878C2 (de) * | 1994-09-22 | 1997-03-06 | Siemens Ag | Verfahren und Anordnung zur Behandlung von Leistungsmerkmal-Interaktionen in einem Kommunikationssystem |
WO1996020448A1 (en) * | 1994-12-23 | 1996-07-04 | Southwestern Bell Technology Resources, Inc. | Flexible network platform and call processing system |
GB9501716D0 (en) * | 1995-01-28 | 1995-03-15 | Plessey Telecomm | Service interactions |
GB9502182D0 (en) * | 1995-02-03 | 1995-03-22 | Plessey Telecomm | Telecommunications service interactions |
GB2297664B (en) * | 1995-02-03 | 1999-08-04 | Plessey Telecomm | Telecommunications service interactions |
CA2202244C (en) * | 1995-06-16 | 2007-11-13 | Jason M. Bailis | Communication program interface |
US5619561A (en) * | 1995-06-22 | 1997-04-08 | Reese; Morris | Call-waiting and caller identification with three-way conversations arrangements |
KR0138184B1 (ko) * | 1995-06-26 | 1998-07-01 | 김광호 | 키폰시스템의 통화중 맨머신 커뮤니케이션 방법 |
DE19547108A1 (de) * | 1995-12-16 | 1997-06-19 | Sel Alcatel Ag | Verfahren zum Einbinden von Zusatz-Funktions-Modulen in eine Steuereinrichtung eines Vermittlungssystems und Vermittlungssystem |
US5790647A (en) * | 1995-12-18 | 1998-08-04 | Ericsson, Inc. | Subscriber feature services in a telecommunications system |
JPH09261759A (ja) * | 1996-03-19 | 1997-10-03 | Sony Corp | 通信端末装置 |
US5999946A (en) | 1996-04-10 | 1999-12-07 | Harris Corporation | Databases in telecommunications |
US5717747A (en) * | 1996-05-31 | 1998-02-10 | Lucent Technologies Inc. | Arrangement for facilitating plug-and-play call features |
JPH11513214A (ja) * | 1996-06-26 | 1999-11-09 | ベル コミュニケーションズ リサーチ,インコーポレイテッド | インテリジェント・ネットワークなどの電気通信システムにおける拡張機能インタラクションの管理 |
US5778059A (en) * | 1996-08-30 | 1998-07-07 | Digital Technics, Inc. | Distributed predictive and event-driven processing environment |
FI103845B (fi) * | 1996-11-14 | 1999-09-30 | Nokia Telecommunications Oy | Puhelunmuodostus älyverkon avulla |
US6445782B1 (en) * | 1996-11-19 | 2002-09-03 | British Telecommunications Public Limited Company | Service management system for use in communications |
US5920618A (en) * | 1996-11-29 | 1999-07-06 | Sbc Technology Resources, Inc. | Apparatus and method for managing telephony-based services |
US6080202A (en) * | 1997-07-10 | 2000-06-27 | Nortel Networks Corporation | Universal compatibility software system for services in communication and information processing networks |
EP1025712A1 (en) * | 1997-02-14 | 2000-08-09 | BRITISH TELECOMMUNICATIONS public limited company | Management of feature interactions in telecommunications networks |
US5966434A (en) * | 1997-03-31 | 1999-10-12 | Telcordia Technologies, Inc. | System and method for managing feature interaction of telephone services |
US20010048738A1 (en) * | 1997-04-03 | 2001-12-06 | Sbc Technology Resourses, Inc. | Profile management system including user interface for accessing and maintaining profile data of user subscribed telephony services |
US6778651B1 (en) * | 1997-04-03 | 2004-08-17 | Southwestern Bell Telephone Company | Apparatus and method for facilitating service management of communications services in a communications network |
US5937048A (en) * | 1997-06-05 | 1999-08-10 | Bell Atlantic Network Services, Inc. | Program controlled switch provisioning |
WO1999005590A2 (en) * | 1997-07-25 | 1999-02-04 | Starvox, Inc. | Apparatus and method for integrated voice gateway |
FI973787A (fi) | 1997-09-25 | 1999-03-26 | Nokia Telecommunications Oy | Älyverkkopalvelujen yhteistoiminta |
US6535596B1 (en) * | 1997-09-29 | 2003-03-18 | Lucent Technologies Inc. | Call processing system utilizing subscriber services and preferences |
CN1086206C (zh) * | 1997-11-12 | 2002-06-12 | 中国科学院化工冶金研究所 | 一种制备金属氧化物超细粉的溶剂萃取反胶团法及其用途 |
SE518084C2 (sv) * | 1998-01-23 | 2002-08-20 | Ericsson Telefon Ab L M | Förfarande och anordningar relaterade till funktioner eller funktionsanordning och förfarande för att styra processflödet mellan funktioner |
EP0936821A1 (de) * | 1998-02-13 | 1999-08-18 | Siemens Aktiengesellschaft | Steuerkomponente in einem Service Switching Point |
US6826275B1 (en) * | 1998-03-04 | 2004-11-30 | At&T Corp. | Telecommunications network system and method |
US6160883A (en) * | 1998-03-04 | 2000-12-12 | At&T Corporation | Telecommunications network system and method |
US6990185B1 (en) * | 1999-11-19 | 2006-01-24 | At&T Corp | Routing extensions for telecommunication network system and method |
US6208724B1 (en) * | 1998-04-09 | 2001-03-27 | Dialogic Corporation | Virtual telephone |
JP3445153B2 (ja) * | 1998-06-04 | 2003-09-08 | 富士通株式会社 | 電話番号一時的使用装置及び方法 |
US6650632B1 (en) | 1998-06-30 | 2003-11-18 | Cisco Technology, Inc. | Feature transparency in a telecommunications network |
DE19840634A1 (de) * | 1998-09-05 | 2000-03-09 | Alcatel Sa | Dienststeuerplattform |
US6445834B1 (en) * | 1998-10-19 | 2002-09-03 | Sony Corporation | Modular image query system |
US6256409B1 (en) | 1998-10-19 | 2001-07-03 | Sony Corporation | Method for determining a correlation between images using multi-element image descriptors |
US6167126A (en) * | 1998-11-04 | 2000-12-26 | Northern Telecom Limited | Method for flexibly provisioning switching devices and a switching device incorporating the same |
US6744867B1 (en) * | 1999-09-23 | 2004-06-01 | Nortel Networks Limited | Remote control of CPE-based service logic |
CA2299639C (en) * | 1999-03-05 | 2005-11-01 | Mitel Corporation | Adaptive rule-based mechanism and method for feature interaction resolution |
US6891940B1 (en) | 2000-07-19 | 2005-05-10 | Sbc Technology Resources, Inc. | System and method for providing remote access to telecommunications services |
US6690772B1 (en) | 2000-02-07 | 2004-02-10 | Verizon Services Corp. | Voice dialing using speech models generated from text and/or speech |
US6744861B1 (en) | 2000-02-07 | 2004-06-01 | Verizon Services Corp. | Voice dialing methods and apparatus implemented using AIN techniques |
US6963633B1 (en) | 2000-02-07 | 2005-11-08 | Verizon Services Corp. | Voice dialing using text names |
US6650738B1 (en) | 2000-02-07 | 2003-11-18 | Verizon Services Corp. | Methods and apparatus for performing sequential voice dialing operations |
GB2358988B (en) * | 2000-02-07 | 2004-03-17 | Mitel Corp | Feature implementation and provisioning by injection |
US6493183B1 (en) | 2000-06-29 | 2002-12-10 | International Business Machines Corporation | Thermally-assisted magnetic recording system with head having resistive heater in write gap |
US7050558B1 (en) | 2000-06-30 | 2006-05-23 | Barry Paul Pershan | Methods and apparatus for enabling/disabling calling forwarding service |
US6718026B1 (en) | 2000-06-30 | 2004-04-06 | Verizon Network Services, Inc. | Call forwarding methods and apparatus |
US6662010B1 (en) | 2000-10-31 | 2003-12-09 | Motorola, Inc. | Method and system for providing integrated services in a mobile radio communication system |
US7155001B2 (en) * | 2001-10-24 | 2006-12-26 | Sbc Properties, L.P. | System and method for restricting and monitoring telephone calls |
US7317787B2 (en) * | 2000-11-21 | 2008-01-08 | At&T Knowledge Ventures, L.P. | Voice enhancing for advance intelligent network services |
US6847639B2 (en) | 2000-12-05 | 2005-01-25 | Lucent Technologies Inc. | Managing feature interaction among a plurality of independent feature servers in telecommunications servers |
NO315070B1 (no) * | 2001-01-18 | 2003-06-30 | Ericsson Telefon Ab L M | Forbedringer i tjenesteorienterte nettverk |
US7337220B2 (en) * | 2001-10-24 | 2008-02-26 | At&T Labs, Inc. | Unified interface for managing DSL services |
US7502457B2 (en) | 2002-02-28 | 2009-03-10 | At&T Intellectual Property I, L.P. | Outbound call rules routing |
US7957509B2 (en) * | 2002-04-30 | 2011-06-07 | At&T Intellectual Property I, L.P. | Voice enhancing for advance intelligent network services |
US7720049B1 (en) | 2005-03-03 | 2010-05-18 | Veraz Networks, Inc. | Semantic service broker for telecommunications networks |
US7848507B2 (en) * | 2005-07-25 | 2010-12-07 | At&T Intellectual Property Ii, L.P. | Method and apparatus for compositional control of end-to-end media in IP networks |
US7657015B1 (en) | 2005-12-28 | 2010-02-02 | At&T Corp. | Method and apparatus for processing multiple services per call |
CN101079667B (zh) * | 2006-05-23 | 2010-05-12 | 中兴通讯股份有限公司 | 一种高密度集成芯片性能处理方法 |
US20080103529A1 (en) * | 2006-10-26 | 2008-05-01 | Old Dominion University | Apparatus and methods for performing cellular electro-manipulations |
CN101295392B (zh) * | 2007-04-28 | 2011-12-14 | 国际商业机器公司 | 用于关联出交互及对其进行剖析的方法和系统 |
Family Cites Families (10)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4893335A (en) * | 1984-09-14 | 1990-01-09 | Fuller Research And Development Company | Remote access telephone control system |
US4763353A (en) * | 1986-02-14 | 1988-08-09 | American Telephone And Telegraph Company | Terminal based adjunct call manager for a communication system |
US4782517A (en) * | 1986-09-08 | 1988-11-01 | Bell Communications Research, Inc. | System and method for defining and providing telephone network services |
US4878240A (en) * | 1988-01-25 | 1989-10-31 | Bell Communications Research, Inc. | Multi-service telephone switching system |
US5029196A (en) * | 1988-07-11 | 1991-07-02 | Dytel Corporation | Automated call screening |
US4905274A (en) * | 1989-06-22 | 1990-02-27 | American Telephone & Telegraph Company At&T Bell Laboratories | Key telephone management system |
CA2017974C (en) * | 1989-08-07 | 1998-06-16 | Richard Alan Becker | Dynamic graphical analysis of network data |
US5036535A (en) * | 1989-11-27 | 1991-07-30 | Unifi Communications Corporation | Switchless automatic call distribution system |
US5241588A (en) * | 1990-12-18 | 1993-08-31 | Bell Communications Research, Inc. | Systems and processes providing programmable or customized customer telephone information services |
US5337351A (en) * | 1992-02-28 | 1994-08-09 | Nec America, Inc. | Feature interaction arbitrator |
-
1993
- 1993-08-27 US US08/113,290 patent/US5404396A/en not_active Expired - Lifetime
-
1994
- 1994-08-23 ES ES09550015A patent/ES2116902B1/es not_active Expired - Fee Related
- 1994-08-23 WO PCT/SE1994/000767 patent/WO1995007593A2/en active IP Right Grant
- 1994-08-23 CA CA002144735A patent/CA2144735A1/en not_active Abandoned
- 1994-08-23 GB GB9506353A patent/GB2286748B/en not_active Expired - Fee Related
- 1994-08-23 CN CN94190633A patent/CN1071971C/zh not_active Expired - Fee Related
- 1994-08-23 DE DE4496699T patent/DE4496699T1/de not_active Withdrawn
- 1994-08-26 IT IT94TO000683A patent/IT1268090B1/it active IP Right Grant
-
1995
- 1995-04-25 FI FI951957A patent/FI951957A0/fi unknown
- 1995-04-25 DK DK048895A patent/DK48895A/da not_active Application Discontinuation
- 1995-04-26 NO NO951589A patent/NO951589L/no not_active Application Discontinuation
Also Published As
Publication number | Publication date |
---|---|
WO1995007593A3 (en) | 1995-04-06 |
GB9506353D0 (en) | 1995-05-31 |
US5404396A (en) | 1995-04-04 |
CN1071971C (zh) | 2001-09-26 |
NO951589L (no) | 1995-06-22 |
CA2144735A1 (en) | 1995-03-16 |
IT1268090B1 (it) | 1997-02-20 |
CN1113670A (zh) | 1995-12-20 |
FI951957A (fi) | 1995-04-25 |
FI951957A0 (fi) | 1995-04-25 |
GB2286748A (en) | 1995-08-23 |
DE4496699T1 (de) | 1995-12-21 |
DK48895A (da) | 1995-04-25 |
ITTO940683A1 (it) | 1996-02-26 |
NO951589D0 (no) | 1995-04-26 |
GB2286748B (en) | 1998-07-01 |
ES2116902A1 (es) | 1998-07-16 |
WO1995007593A2 (en) | 1995-03-16 |
ITTO940683A0 (it) | 1994-08-26 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
ES2116902B1 (es) | Gestor de interaccion de servicios. | |
MX9400201A (es) | Sistema y metodo de distribucion automatica de llamadas. | |
MX9301745A (es) | Red telefonica conmutada, publica y metodo para su operacion. | |
PE113099A1 (es) | Arquitectura de red de telecomunicaciones que habilita la reventa de servicios locales en una red mandada | |
WO1998025392A3 (en) | Call center services for local calls using local number portability | |
CA2159033A1 (en) | Dynamic Reallocation of Calls to Agent Groups | |
ES2144445T3 (es) | Sistema de telefonia automatico. | |
ES2140404T3 (es) | Encaminamiento de llamadas por clase de servicio en una red de comunicacion. | |
CA2326609A1 (en) | System for automatically routing calls to call center agents in an agent surplus condition based on delay probabilities | |
NO20003170L (no) | Arkitekturuavhengig applikasjonsoppkall over et telefonnett | |
WO1998054877A3 (en) | Apparatus and methods enhancing call routing within and between call-centers | |
ES2141087T3 (es) | Procedimiento para iniciar colas en tratamiento de llamadas. | |
EP0400879A3 (en) | Dynamic shared facility system for private networks | |
CA2326607A1 (en) | System for automatically routing calls to call center agents in an agent surplus condition based on service levels | |
CA2090245A1 (en) | Line-based public safety answering point | |
CA2053649A1 (en) | Transparent signaling for remote terminals | |
BE903317A (fr) | Noeud de commutation de paquets a auto-acheminement comportant des possibilites de detection de defaut | |
PE108999A1 (es) | Arquitectura de red de telecomunicaciones que despliega servicios de red inteligentes en una red mandada | |
CA2008905A1 (en) | Arrangement for providing a call-connection service | |
ES2112764B1 (es) | Sistema multimedia de telegestion. | |
CA2300653A1 (en) | Enhanced application telephone network | |
CO4290468A1 (es) | Sistema de lazo digital, distribuido con interfaz a la unidad troncal | |
CA2242094A1 (en) | Call center integration with operator services databases | |
SE9400505D0 (sv) | Hantering av interaktion mellan tilläggstjänster | |
JPS5610768A (en) | Call distribution system to manual switchboard |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
EC2A | Search report published |
Date of ref document: 19980716 Kind code of ref document: A1 Effective date: 19980716 |
|
FD2A | Announcement of lapse in spain |
Effective date: 20180806 |