EP3070654B1 - Appareil de traitement d'informations, programme et procédé de fourniture d'informations d'espace vide - Google Patents

Appareil de traitement d'informations, programme et procédé de fourniture d'informations d'espace vide Download PDF

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Publication number
EP3070654B1
EP3070654B1 EP16160614.0A EP16160614A EP3070654B1 EP 3070654 B1 EP3070654 B1 EP 3070654B1 EP 16160614 A EP16160614 A EP 16160614A EP 3070654 B1 EP3070654 B1 EP 3070654B1
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EP
European Patent Office
Prior art keywords
information
vacancy
vacancy information
unit
facility
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
EP16160614.0A
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German (de)
English (en)
Other versions
EP3070654A1 (fr
Inventor
Nobuhiro Morita
Osamu Kizaki
Yuji Ohue
Akiyoshi Nakai
Kenta Yamaguchi
Toshihiro Isozaki
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Ricoh Co Ltd
Original Assignee
Ricoh Co Ltd
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Publication date
Priority claimed from JP2016004182A external-priority patent/JP2016177775A/ja
Application filed by Ricoh Co Ltd filed Critical Ricoh Co Ltd
Publication of EP3070654A1 publication Critical patent/EP3070654A1/fr
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Publication of EP3070654B1 publication Critical patent/EP3070654B1/fr
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0623—Item investigation
    • G06Q30/0625—Directed, with specific intent or strategy
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces
    • G06Q30/0643—Graphical representation of items or shoppers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the following disclosure generally relates to an information processing apparatus, a vacancy information providing program, and a method of providing vacancy information that provide vacancy information of space.
  • a vacant seat management apparatus that is used at an eating house to confirm whether seats of a table to be occupied by customers are vacant or currently used (Patent Document 1).
  • This vacant seat management apparatus indicates vacant seats in the shop to employees at the eating house.
  • US2014/0337065 discloses the features of the preamble of claim 1.
  • such a conventional technology cannot provide information, for example, for a person outside of the shop who is looking for an eating house to take a rest or meal around a place where he/she is now, and wants to know whether there is a vacant seat or space that can be occupied by a person in the house. In other words, such a conventional technology cannot provide information that indicates a place currently not occupied by a user in a facility.
  • FIG. 1 is a diagram that illustrates an example of a system configuration of a vacancy information providing system according to the first embodiment.
  • the server 300 in the embodiment has a vacancy information providing program 310 installed, and includes a vacancy information database 320.
  • the server 300 in the embodiment communicates with a terminal device 400 installed at a shop such as a restaurant via the network N.
  • the terminal device 400 in the embodiment has a vacancy information obtainment program 410 installed, and includes layout data 420 that represents a layout of the shop.
  • the terminal device 400 executes the vacancy information obtainment program 410, to obtain vacancy information of seats in the shop by using the layout data 420.
  • the vacancy information of seats represents vacant seats.
  • the vacancy information obtained by the terminal device 400 is stored in the vacancy information database 320 of the server 300.
  • the vacancy information is assumed to be information representing whether there are vacant seats in a facility having the terminal device 400 installed, the vacancy information is not limited to that.
  • the vacancy information in the embodiment may be information representing whether there is space that can be occupied by a person.
  • the vacancy information in the embodiment represents whether there is a place that is not used by a user in a facility.
  • the vacancy information is information about a place(s) not occupied by a user(s) in a facility(s) where the place(s) is to be available for any user if not occupied.
  • space that can be occupied by a person means space that can be occupied by a person for a certain length of time.
  • the space that can be occupied by a person may be space that includes, for example, a seat in an eating house, a library, a satellite office, and the like.
  • the space that can be occupied by a person may not have a seat.
  • the space that can be occupied by a person may be space, for example, where the person takes a stand-up meal, or may be space where the person lies down to take a rest.
  • FIG. 2 is a diagram that illustrates an example of the vacancy information database 320 according to the first embodiment.
  • the vacancy information database 320 in the embodiment includes information items of facility IDs, facility names, addresses, and vacancy information, and these items are associated with each other in records.
  • the layout data 420 in the embodiment includes information items of facility IDs, facility names, design drawings, and the numbers of seats.
  • the value of the item “FACILITY NAME” represents the name of the facility that has the terminal device 400 installed.
  • the value of the item “DESIGN DRAWING” is image data that represents a layout of the corresponding facility.
  • the value of the item “THE NUMBER OF SEATS” represents the number of seats included in the corresponding facility.
  • FIG. 4 is a diagram that illustrates a hardware configuration of the server 300 according to the first embodiment.
  • the input unit 31 includes a keyboard and a mouse that are used for inputting various signals.
  • the output unit 32 includes a display unit that is used for displaying various windows, data, and the like.
  • the interface unit 37 includes a modem and a LAN card that are used for connecting with a network.
  • the mobile terminal 200 in the embodiment may be, for example, a cellular phone such as a smart phone, or may be a tablet-type computer. In such a case, the mobile terminal 200 may have, as an input unit, a display-and-operation device that has display functions.
  • the terminal position obtainment unit 312 obtains the positional information of the mobile terminal 200 transmitted from the mobile terminal 200.
  • the positional information of the mobile terminal 200 is obtained by GPS (Global Positioning System) functions of the mobile terminal 200.
  • GPS Global Positioning System
  • the positional information in the embodiment represents, for example, the latitude and the longitude.
  • the vacancy information search unit 313 searches the vacancy information database 320 by the obtained positional information of the mobile terminal 200, so as to obtain vacancy information.
  • the screen data generation unit 314 generates screen data to display the obtained vacancy information on the mobile terminal 200.
  • the transmitter unit 315 transmits data from the server 300 to the mobile terminal 200.
  • the person detection unit 411 detects temperature distribution of space in the facility to be observed, by temperatures detected by temperature detection sensors (thermopiles) 2a to 2f, which will be described later, and detects an area(s) in the room where a person exists.
  • temperature detection sensors thermoopiles
  • information detected by the person detection unit 411 that represents whether a person exists in the space will be referred to as "person detection data”.
  • the vacancy information obtainment unit 412 obtains vacancy information based on the layout data 420 and an area where a person exists.
  • the transmitter unit 413 transmits the obtained vacancy information to the server 300, along with the facility name and address of the facility.
  • thermopile 2a in the embodiment is an element that has infrared ray sensors arrayed in 2D, and captures an image that is focused by an optical system (not illustrated), to detect 2D space temperature distribution in a predetermined range. If a person exists in the space, the person having the body temperature is detected as a heat source that emits an amount of infrared rays different from those of surrounding objects, and thereby the existence of the person in the space and the position can be detected.
  • FIGs. 9A-9C are diagrams that illustrate obtainment of vacancy information.
  • FIG. 9A is a diagram that illustrates existence and non-existence of persons in the restaurant A detected by the person detection unit 411 of the terminal device 400 set in the restaurant A having the facility ID of "001".
  • the information illustrated in FIG. 9A is the person detection data in the restaurant A.
  • Dashed-line squares 2a' to 2f' in FIG. 9A represent areas whose temperature distributions are detected by the thermopiles 2a to 2f disposed in the room of the restaurant A, respectively, and black circles such as a circle 45 represent persons as heat sources, respectively.
  • the terminal device 400 in the embodiment has the vacancy information obtainment unit 412 obtain the vacancy information, by using the layout data 420 stored in the memory, and the person detection data.
  • the vacancy information illustrated in FIG. 9C is obtained by superimposing the person detection data illustrated in FIG. 9A , with the displayed image of IMAGE DATA A.jpg illustrated in FIG. 9B . Note that positional correspondence between the person detection data and the displayed image of IMAGE DATA A.jpg is set in advance.
  • the terminal device 400 in the embodiment executes the process of the vacancy information obtainment unit 412 described above every predetermined time, and transmits the obtained vacancy information to the server 300 every time. Therefore, the vacancy information database 320 in the embodiment is updated every predetermined time.
  • FIG. 10 is a sequence chart that illustrates the operations of the vacancy information providing system 100 according to the first embodiment.
  • the terminal device 400 refers to the person detection data and the layout data 420, to obtain the vacancy information (Step S1002).
  • the obtainment of the vacancy information is done as described with FIGs. 9A-9C .
  • the terminal device 400 has the transmitter unit 413 transmit the obtained vacancy information, and the facility name and address of the facility that has the terminal device 400 installed to the server 300 (Step S1003).
  • the facility name and address of the facility may be stored in advance in the memory of the terminal device 400 along with the layout data 420.
  • Steps S1001 to S1003 are executed by the terminal device 400 every predetermined time.
  • the vacancy information, the facility name and the address transmitted from the terminal device 400 are stored in the vacancy information database 320 by the vacancy information registration unit 311 of the server 300.
  • the mobile terminal 200 In response to receiving screen data that includes the vacancy information from the server 300 (Step S1014), the mobile terminal 200 displays the received screen data (Step S1015).
  • the server 300 in the embodiment has the terminal position obtainment unit 312 receive the request for obtaining the vacancy information, and the positional information of the mobile terminal 200 from the mobile terminal 200 (Step S1021).
  • the server 300 has the vacancy information search unit 313 search the vacancy information database 320 by the positional information of the mobile terminal 200 (Step S1022).
  • the server 300 has the vacancy information search unit 313 obtain the vacancy information of the facility around the address designated by the positional information of the mobile terminal 200 (Step S1023). Specifically, the vacancy information search unit 313 extracts facilities having the vacancy information registered, for example, within a circle having the center at the position of the mobile terminal 200 and a predetermined radius, in general map information. Then, the vacancy information search unit 313 may obtain the vacancy information that corresponds to the extracted facilities from the vacancy information database 320. Also, the vacancy information search unit 313 may obtain the vacancy information of the facilities, for example, that are in a town or on a street that includes the position of the mobile terminal 200.
  • the server 300 has the screen data generation unit 314 generate screen data that includes the obtained vacancy information, and has the transmitter unit 315 transmit the generated screen data to the mobile terminal 200 (Step S1024).
  • FIG. 11 is a diagram that illustrates an example of a screen on the mobile terminal 200 according to the first embodiment.
  • a screen 201 illustrated in FIG. 11 displays the vacancy information 202 of the restaurant A and the vacancy information 203 of the coffee shop B.
  • FIG. 11 similar to FIG. 9C , persons are replaced and denoted by symbols of gray circles in the temperature distribution output. Therefore, according to the vacancy information 202, in the restaurant A, there are five vacant seats, no vacant table, and two vacant counter seats. Also, according to the vacancy information 203, in the coffee shop B, there are six vacant seats, and no vacant table.
  • FIG. 11 illustrates an example in which the vacancy information of the two facilities is displayed on the screen 201, but the number of facilities whose vacancy information is displayed on the screen 201 is not limited.
  • the server 300 may generate screen data that shows a list of facility names, in increasing order by the distance from the mobile terminal 200, and transmits the generated data to the mobile terminal 200.
  • the server 300 may receive selection of a facility in the list of the facility names on the mobile terminal 200, generates screen data that includes the vacancy information of the selected facility, and transmits the generated data to the mobile terminal 200.
  • the terminal device 400 may transmit, for example, the person detection data to the server 300 along with the layout data 420.
  • the server 300 may generate vacancy information of facilities from the layout data 420 and the person detection data.
  • FIG. 12 is a diagram that illustrates a functional configuration of a terminal device 400A and a server 300A according to the modified example.
  • the terminal device 400A in FIG. 12 includes a person detection unit 411 and a transmitter unit 413.
  • the terminal device 400A in the embodiment has the person detection unit 411 obtain person detection data, and has the transmitter unit 413 transmit the person detection data to the server 300A.
  • the server 300A in FIG. 12 includes a vacancy information providing process unit 310B.
  • the vacancy information providing process unit 310B includes, in addition to the units included in the vacancy information providing process unit 310A, a layout data obtainment unit 316, a person detection data obtainment unit 317, and a vacancy information generation unit 318.
  • the layout data obtainment unit 316 obtains layout data 420 from the terminal device 400A.
  • the person detection data obtainment unit 317 obtains person detection data from the terminal device 400A every predetermined time.
  • the vacancy information generation unit 318 generates vacancy information by using the layout data 420 and the person detection data.
  • the vacancy information registration unit 311 stores the generated vacancy information in the vacancy information database 320.
  • the server 300A may generate the vacancy information according to the embodiment. If the server 300A generates the vacancy information, the server 300A may refer to layout data 420 in a facility, and person detection data that represents existence and non-existence of persons and the positions of the persons in the facility.
  • the second embodiment provides map information that shows routes to facilities, in addition to the vacancy information, which is different from the first embodiment. Therefore, in the following description of the second embodiment, only different points from the first embodiment will be described, the same codes are assigned to elements that have substantially the same functions as in the first embodiment, and their description is omitted.
  • FIG. 13 is a diagram that illustrates an example of a system configuration of a vacancy information providing system 100A according to the second embodiment.
  • the server 300B includes a map information database 330.
  • the map information database 330 in the embodiment is map information that is used in, for example, a general navigation system.
  • FIG. 14 is a diagram that illustrates a functional configuration of the server 300B according to the second embodiment.
  • the server 300B in the embodiment includes a vacancy information providing process unit 310C.
  • the vacancy information providing process unit 310C in the embodiment includes a map information search unit 321, in addition to the units included in the vacancy information providing process unit 310A of the first embodiment.
  • FIG. 15 is a sequence chart that illustrates operations of the vacancy information providing system 100A according to the second embodiment.
  • steps that have the same numbers assigned as in FIG. 10 are executed in substantially the same way as in FIG. 10 , and their description is omitted.
  • Steps S1501 to S1503 in FIG. 15 are substantially the same as Steps S1021 to S1023 in FIG. 10 , and their description is omitted.
  • the server 300B has the map information search unit 321 search the map information database 330 by the positional information obtained from the mobile terminal 200 (Step S1504). Then, the server 300B obtains map information that includes the current position of the mobile terminal 200 and the addresses of facilities whose vacancy information has been obtained at Step S1503 (Step S1505).
  • the server 300B has the screen data generation unit 314 generate screen data that includes the vacancy information obtained at Step S1503 and the map information obtained at Step S1505 (Step S1506). Then, the server 300B has the transmitter unit 315 transmit the screen data to the mobile terminal 200 (Step S1507).
  • FIG. 16 is a diagram that illustrates an example of a screen on the mobile terminal 200 according to the second embodiment.
  • a screen 201A illustrated in FIG. 16 displays the vacancy information 202 of the restaurant A, and map information 161 that includes the current place of the mobile terminal 200, the restaurant A, and the coffee shop B.
  • map information 161 respective routes to the restaurant A and the coffee shop B from the current place of the mobile terminal 200 are displayed.
  • the server 300B in the embodiment may have the mobile terminal 200 display only the map information 161 at first.
  • the server 300B may have the mobile terminal 200 display at first map information that includes all facilities whose vacancy information has been obtained.
  • the server 300B may receive selection of a facility on the map information displayed on the mobile terminal 200, and then, displays the map information and the vacancy information of the selected facility on the same screen.
  • the third embodiment provides advertisement information in addition to the vacancy information, which is different from the first embodiment. Therefore, in the following description of the third embodiment, only different points from the first embodiment will be described, the same codes are assigned to elements that have substantially the same functions as in the first embodiment, and their description is omitted.
  • FIG. 17 is a diagram that illustrates an example of a system configuration of a vacancy information providing system 100B according to the third embodiment.
  • the server 300C includes an advertisement information database 340.
  • FIG. 18 is a diagram that illustrates an example of the advertisement information database 340.
  • the advertisement information database 340 in the embodiment includes information items of addresses, advertisers, and contents of advertisement.
  • the value of an item of "ADDRESS" is a street number and/or a town name to determine a predetermined range where advertisement is provided.
  • the value of the item “ADVERTISER” represents an advertiser who advertises corresponding contents of advertisement.
  • the value of the item “CONTENTS OF ADVERTISEMENT” represents the contents of the advertisement that is provided with the vacancy information. In the following description, the value of the item “CONTENTS OF ADVERTISEMENT” will be referred to as "advertisement information”.
  • an advertiser who desires to provide an advertisement may access the advertisement information database 340, to register the street number and/or the town name to determine the predetermined range where the advertisement is to be provided, the name of the advertiser, and the advertisement information.
  • FIG. 20 is a sequence chart that illustrates operations of the vacancy information providing system 100B according to the third embodiment.
  • FIG. 20 steps that have the same numbers assigned as in FIG. 10 are executed in substantially the same way as in FIG. 10 , and their description is omitted.
  • the server 300C has the advertisement information search unit 322 search the advertisement information database 340 by the positional information obtained from the mobile terminal 200 (Step S2004). Then, the server 300C obtains advertisement information in the advertisement information database 340 that includes the current position of the mobile terminal 200 as the value of the item "ADDRESS" (Step S2005).
  • the server 300C has the screen data generation unit 314 generate screen data that includes the vacancy information obtained at Step S2003 by the screen data generation unit 314, and the advertisement information obtained at Step S2005 (Step S2006). Then, the server 300C has the transmitter unit 315 transmit the screen data to the mobile terminal 200 (Step S2007).
  • FIG. 21 is a diagram that illustrates an example of a screen on the mobile terminal 200 according to the third embodiment.
  • a screen 201B illustrated in FIG. 21 displays the vacancy information 202 of the restaurant A, the vacancy information 203 of the coffee shop B, and the advertisement information 205.
  • the advertisement information in the neighborhood of the current place of the mobile terminal 200 can be shown so as to be seen by the user naturally, and hence the advertiser can enjoy effects of the advertisement.
  • the vacancy information and the advertisement information are displayed together, but it not limited to that.
  • information about facilities relating to the facility whose vacancy information has been displayed may be displayed.
  • information about an affiliated shop of the restaurant A may be displayed instead of the advertisement information of the restaurant A.
  • an affiliated shop of the restaurant A around the current place of the mobile terminal 200 and having vacant seats may be displayed.
  • the fourth embodiment provides seat information set for each seat in addition to the vacancy information, which is different from the first embodiment. Therefore, in the following description of the fourth embodiment, only different points from the first embodiment will be described, the same codes are assigned to elements that have substantially the same functions as in the first embodiment, and their description is omitted.
  • FIG. 22 is a diagram that illustrates an example of a system configuration of a vacancy information providing system 100C according to the fourth embodiment.
  • the server 300D includes a seat information database 350 and the terminal device 400B includes seat data 430.
  • the terminal device 400B in the embodiment has the seat data 430 registered and stored in advance, for example, by an administrator of a facility having the terminal device 400B installed.
  • the seat data 430 is transmitted to the server 300D, and stored in the seat information database 350.
  • FIG. 23 is a diagram that illustrates an example of the seat information database 350.
  • the seat information database 350 in the embodiment includes information items of facility IDs, facility names, seat positions, and display information, the item "SEAT POSITION" is associated with the other items in a record.
  • a record of information that includes the value of the item "SEAT POSITION” and the values of the other items will be referred to as "seat information”.
  • the seat information database 350 in the embodiment is a collection of seat information transmitted from terminal devices 400B installed in the facilities.
  • the value of the item "FACILITY NAME” is the name of the facility where the terminal device 400B that has transmitted seat data, which will be described later, to the server 300D is installed.
  • the value of the item "SEAT POSITION” is coordinates that represent the position of the seat in the layout data 420.
  • the coordinates of the position of a seat in the embodiment may be, for example, coordinates of the center point of an area occupied by the seat in image data included in the layout data 420.
  • the value of the item "SEAT INFORMATION" is information set for the seat of the corresponding position of the seat.
  • the seat information in the embodiment may be, for example, information that represents a characteristic of the seat, or may be information about a service available at the seat.
  • the seat information can be registered in the terminal device 400B discretionally.
  • the operation reception unit 331 receives as input that an operation to select a seat has been performed on the vacancy information displayed on the mobile terminal 200.
  • the seat information search unit 332 searches the seat information database 350 by the position of the selected seat, to obtain the seat information that corresponds to the selected seat.
  • FIG. 25 is a sequence chart that illustrates operations of the vacancy information providing system 100C according to the fourth embodiment.
  • steps that have the same numbers assigned as in FIG. 10 are executed in substantially the same way as in FIG. 10 , and their description is omitted.
  • the server 300C has the operation reception unit 331 receive a selection operation of the seat on the mobile terminal 200, and has the seat information search unit 332 search the seat information database 350 by coordinates that represents the position of the selected seat (Step S2502).
  • the server 300C has the seat information search unit 332 obtain the seat information that corresponds to the selected coordinates (Step S2503), and has the transmitter unit 315 transmit the seat information to the mobile terminal 200 (Step S2504).
  • the mobile terminal 200 In response to receiving the seat information, the mobile terminal 200 associates the received seat information with the selected seat of the vacancy information, and displays the seat information (Step S2505).
  • FIG. 26 is a diagram that illustrates an example of a screen on the mobile terminal 200 according to the fourth embodiment.
  • a screen 201C illustrated in FIG. 26 illustrates a case where a seat having the position (x1, y1) has been selected in the vacancy information of the restaurant A.
  • the mobile terminal 200 when the user of the mobile terminal 200 taps on the seat at the position (x1, y1), the mobile terminal 200 receives the tap as the selection of the seat. Then, the server 300C searches the seat information database 350 by the position of the seat (x1, y1), obtains the seat information of "COME AND SEE THE NIGHT VIEW!, and transmits it to the mobile terminal 200. The mobile terminal 200 displays the received seat information and the seat information 261 corresponding to the selected seat.
  • FIG. 27 is a diagram that illustrates an example of a system configuration of a vacancy information providing system 100D according to the fifth embodiment.
  • a server 300E includes a facility position database 360, and a terminal device 400C includes a layout data 420A.
  • the facility position database 360 in the embodiment stores information that represents the positions of facilities whose vacancy information is stored in the vacancy information database 320.
  • the layout data 420A of the terminal device 400C in the embodiment includes information that represents, for example, the positions of seats and the like in a facility having the terminal device 400C installed.
  • the facility position database 360 may be input in the terminal device 400 by an administrator of the facility that has the terminal device 400 installed, and transmitted to the server 300E. Also, the server 300E may obtain the facility position database 360 by searching general map information by a facility ID and a facility name stored in the vacancy information database 320.
  • FIG. 29 is a diagram that illustrates an example of the layout data 420A according to the fifth embodiment.
  • the layout data 420A in the embodiment includes information items of facility IDs, facility names, design drawings, the numbers of seats, seat IDs, and coordinates.
  • the value of the item "SEAT ID” is an identifier to identify a seat of a chair or the like installed in a facility identified by the corresponding facility ID.
  • the value of the item "COORDINATES” is coordinates that represents the position of the seat in the corresponding "DESIGN DRAWING".
  • the coordinates of the seats may be input by an administrator of a facility that has the terminal device 400 installed. Also, the coordinates of seats in the embodiment may be obtained, for example, by analyzing images and design drawings of a facility.
  • FIG. 30 is a diagram that illustrates a functional configuration of the server 300E according to the fifth embodiment.
  • the server 300E in the embodiment includes a vacancy information providing process unit 310F.
  • the vacancy information providing process unit 310F in the embodiment includes a facility search unit 333 in addition to the units included in the vacancy information providing process unit 310A of the first embodiment.
  • the vacancy information providing process unit 310F in the embodiment includes a vacancy information obtainment unit 334 instead of the vacancy information search unit 313.
  • the facility search unit 333 searches the facility position database 360, to extract a facility ID of the facility having the position that corresponds to the positional information. More specifically, the facility search unit 333 extracts facilities whose latitudes and longitudes are included, for example, within a circle having the center at the position of the mobile terminal 200 and a predetermined radius in the facility position database 360.
  • FIG. 31 is a diagram that illustrates an example of person detection data.
  • the person detection data 301 illustrated in FIG. 30 is generated by the person detection unit 411, temporarily stored in the terminal device 400A, and verified with the layout data 420.
  • the person detection data 301 in the embodiment includes information items of area IDs, center coordinates, temperatures, and occupation flags.
  • the value of the item "AREA ID" represents an identifier of one of areas viewed from the ceiling of the room partitioned in advance.
  • the temperature and existence and non-existence of persons are detected for each of the areas. Note that in the embodiment, the areas are assumed to be rectangular.
  • the value of the item “CENTER COORDINATES” represents the coordinates of the center of the area identified by the corresponding area ID.
  • the value of the item “TEMPERATURE” is the temperature of the area identified by the corresponding area ID, detected by a thermopile.
  • the value of the item “OCCUPATION FLAG” is a value that represents whether a person exists in the area identified by the corresponding area ID. In the embodiment, the value “1” of the item “OCCUPATION FLAG” represents that a person exists in the corresponding area, and the value “0" of the item “OCCUPATION FLAG” represents that no person exists in the corresponding area.
  • FIG. 32A is a diagram that illustrates person detection data 301 obtained in the room of the restaurant A.
  • the room of the restaurant A is partitioned into areas 11, 12, 13, ..., 1n, 21, ..., 2n, ..., m1, ..., mn, starting from the upper left of an image showing the design drawing of IMAGE DATA A.jpeg.
  • the values of the occupation flags are "1" for the area 11, 12, and 14. Therefore, persons exist in the areas 11, 12, and 14 as illustrated in FIG. 32A .
  • FIG. 32B represents a state of the layout data 420A having been verified with the person detection data 301.
  • the layout data 420A in the embodiment stores the seat IDs and coordinates of the seats. Therefore, in the embodiment, it is possible to know where the seats are placed at positions that overlap with the areas in the person detection data 301. In the embodiment, for example, the seat having the seat ID "1" is placed in the area 11, and the value of occupation flag is "1" for the area 11. Therefore, in the embodiment, it is possible to determine that the seat having the seat ID "1" is occupied by a person.
  • FIG. 32C is a diagram that illustrates an example of the vacancy information in the embodiment.
  • the vacancy information can includes vacant seats information with their positions.
  • vacant seats can be displayed with frames such as a rectangle P.
  • the vacancy information is image data obtained by superimposing the layout data 420A of the facility, with an image that represents existence and non-existence of persons, but it is not limited to that.
  • the vacancy information in the embodiment may be the number of vacant seats in the facility included in the layout data.
  • the coordinates of a seat are associated with the seat ID
  • the coordinates of the seat may be associated with, for example, the ID of the table that corresponds to the seat.
  • FIG. 33 is a sequence chart that illustrates operations of the vacancy information providing system 100D according to the fifth embodiment.
  • Step S3301 in FIG. 33 is substantially the same as Step S1021 in FIG. 10 , and its description is omitted.
  • the server 300E has the facility search unit 333 search the facility position database 360 by the positional information of the mobile terminal 200, to extract the facility ID of the facility that corresponds to the positional information (Step S3302).
  • the facility ID is extracted by the facility search unit 333 as described above.
  • the vacancy information obtainment unit 334 refers to the vacancy information database 320, and obtains the vacancy information of the facility that corresponds the facility ID extracted at Step S3302 (Step S3303).
  • Step S3304 in FIG. 33 is substantially the same as Step S1024 in FIG. 10 , and its description is omitted.
  • the layout data 420A include coordinates of positions at which fixtures such as seats and the like are placed in the facility, it is possible to provide more detailed vacancy information than vacancy information that simply represents vacant seats.
  • the sixth embodiment obtains the vacancy information that reflects a reservation state of a facility when obtaining the vacancy information, which is different from the fifth embodiment. Therefore, in the following description of the sixth embodiment, only different points from the fifth embodiment will be described, the same codes are assigned to elements that have substantially the same functions as in the fifth embodiment, and their description is omitted.
  • FIG. 34 is a diagram that illustrates an example of a system configuration of a vacancy information providing system according to a sixth embodiment.
  • the server 300E includes a vacancy information database 320, a facility position database 360, and a reservation database 370, and a terminal device 400D includes reservation data 440.
  • the reservation database 370 in the embodiment has reservation data registered that is transmitted from the terminal device 400D.
  • the reservation data of the terminal device 400D in the embodiment represents reservation states of facilities that have the terminal devices 400D installed, respectively.
  • the reservation data 440 includes data that represents the positions of reserved seats and reserved dates and times of the seats at facilities that have the terminal devices 400D installed.
  • the reservation data 440 in the embodiment may be input, for example, by using reservation reception functions of the terminal device 400D, by an administrator of the terminal device 400D, or an employee at a facility having the terminal device 400D installed.
  • the reservation data 440 in the embodiment input into the terminal device 400D may be temporarily stored in the terminal device 400D, and transmitted to the server 300E at a predetermined timing.
  • FIG. 35 is a diagram that illustrates an example of the reservation database 370 according to the sixth embodiment.
  • the reservation database 370 in the embodiment includes information items of facility IDs, facility names, addresses, reservation positions, reservation dates and times.
  • the item "FACILITY ID” is associated with the other items.
  • information that includes a value of the item "FACILITY ID” and associated values of to the items will be referred to as "reservation information”.
  • the value of the item "RESERVATION DATE AND TIME" represents date and time when the corresponding seat is reserved.
  • the number of reserved seats is the number of pairs of coordinates that are stored as the value of the item "SEAT POSITION".
  • the reservation information that includes the facility ID "002" stores two pairs of coordinates as the value of the item "RESERVATION POSITION". Therefore, it is possible to understand that the reservation information that includes the facility ID "002" represents a reservation for the two seats.
  • the position of the reserved seat is identified by representing the reserved seat by the coordinates of the seat, but a method to identify a reserved seat is not limited to that.
  • the reservation database 370 may include, for example, an item of "SEAT ID” instead of the item “RESERVATION POSITION". In this case, the value of the item "SEAT ID" can identify a reserved seat by the seat ID.
  • reservation information in the embodiment assumes to include the value of the item "ADDRESS", but the value of the item "ADDRESS” may not be included.
  • information transmitted to the server 300E by the terminal device 400D as reservation data that has been input on the terminal device 400D and has been associated with the facility ID of the facility having the terminal device 400D installed may be stored in the reservation database 370 as the reservation information.
  • the reservation information obtainment unit 335 in the embodiment refers to the reservation database 370, to obtain reservation information that corresponds to the facility ID extracted by the facility search unit 333.
  • the arrival and stay information obtainment unit 336 in the embodiment obtains an expected arrival time when the user of the mobile terminal 200 arrives at a facility that corresponds to the extracted facility ID, and an expected stay time of the user.
  • the expected arrival time and the expected stay time may be set in advance.
  • the expected arrival time in the embodiment is assumed to be ten minutes after the positional information was obtained from the mobile terminal 200, and the expected stay time is assumed to be one hour.
  • the expected arrival time and the expected stay time may be stored in, for example, the auxiliary storage unit 34, the memory unit 35 or the like included in the server 300F.
  • the verification unit 337 in the embodiment verifies the vacancy information obtained from the vacancy information database 320 with the reservation information, the expected arrival time, and the expected stay time, and obtains vacancy information for a period starting from the expected arrival time until the expected stay time ends.
  • the vacancy information is provided as a dedicated (available) place (seat) for the user of the mobile terminal 200 for a desired stay time after arriving at a desired facility. Therefore, according to the embodiment, it is possible avoid a circumstance, for example, where a user who has been staying in a facility based on the current vacancy information, needs to vacate the seat during the use due to a reservation made by another user.
  • FIG. 37 is a sequence chart that illustrates operations of the vacancy information providing system 100E according to the sixth embodiment.
  • the terminal device 400D in the embodiment transmits reservation information in which the facility ID having the terminal device 400D installed is associated with the reservation data 440, to the server 300F (Step S3701).
  • the transmitted reservation information is stored in the reservation database 370.
  • Steps S3701 to S3702, and Step S3703 in FIG. 37 are substantially the same as Step S3301 and S3302 in FIG. 33 , respectively, and their description is omitted.
  • the vacancy information providing process unit 310G has the vacancy information obtainment unit 334 obtain the facility ID and the corresponding vacancy information for each of the extract facility IDs from the vacancy information database 320 (Step S3706).
  • the vacancy information providing process unit 310G has the verification unit 337 verify the reservation information, the expected arrival time, the expected stay time, and the vacancy information for each extracted facility ID, and obtains the vacancy information having the verification result reflected (Step S3707). Note that the process by the verification unit 337 will be described in detail later.
  • the vacancy information providing process unit 310G has the screen data generation unit 314 generate screen data based on the vacancy information having the verification result reflected, and has the transmitter unit 315 transmit the generated screen data to the mobile terminal 200 (Step S3708).
  • the verification unit 337 in the embodiment determines whether there exists reservation information whose reservation date and time overlap the expected stay time in the extracted reservation information (Step S3801).
  • Step S3801 if such reservation time does not exist in the extracted reservation information, the vacancy information providing process unit 310G outputs the vacancy information extracted by the vacancy information obtainment unit 334 to the screen data generation unit 314 (Step S3802), and terminates the process.
  • the verification unit 337 identifies the vacant seat in the facility based on the vacancy information (Step S3803). Specifically, the verification unit 337 in the embodiment verifies the value of the occupation flag of each partitioned area in the facility with the coordinates that represent the position of the seat in the vacancy information, to identify vacant seats with their specific positions.
  • Step S3804 if the identified coordinates of the seat are not included in the corresponding reservation information, the verification unit 337 goes forward to Step S3802.
  • Step S3804 if the identified coordinates of the seat are included in the corresponding reservation information, the verification unit 337 determines the identified seat as an unavailable seat (Step S3805).
  • the verification unit 337 determines whether all vacant seats in the vacancy information extracted by the vacancy information obtainment unit 334 have been processed (Step S3806).
  • Step S3806 if not having processed all seats, the verification unit 337 goes back to Step S3803.
  • the verification unit 337 outputs the vacancy information obtained from the vacancy information extracted by the vacancy information obtainment unit 334, and verified to reflect the information of the unavailable seats, to the screen data generation unit 314 (Step S3807), and terminates the process.
  • FIG. 39 is a first diagram that illustrates an example of a screen on the mobile terminal 200 according to the sixth embodiment.
  • a screen 201D illustrated in FIG. 39 displays, as the vacancy information of the restaurant A, vacancy information 202A having the verification result reflected, and the vacancy information 203 of the coffee shop B that includes no reservation information in which the expected stay time overlaps the reservation date and time.
  • seats 391 represent seats that were determined as unavailable when a request for obtaining the vacancy information was made by the mobile terminal 200.
  • An unavailable seat is a seat, for example, occupied by a person.
  • seats 392 represent seats that were determined as available when the request for obtaining the vacancy information was made by the mobile terminal 200, but are going to be unavailable during the expected stay time.
  • the seat 392s are seats that the verification unit 337 determined as unavailable.
  • the seats 392 are vacant when the user of the mobile terminal 200 arrives at the restaurant A, but are going to be used in the expected stay time by another user who has made the reservation.
  • a screen 201D in the embodiment displays a message 393 indicating that displayed is the vacancy information during the expected stay time.
  • unavailable seats at a timing when the vacancy information was obtained may be displayed in a different way from the way for those seats that are going to be unavailable in the expected stay time.
  • FIG. 40 is a second diagram that illustrates another example of a screen on the mobile terminal 200 according to the sixth embodiment.
  • FIG. 40 illustrates a case where a seat 394 is selected based on the vacancy information of the restaurant A.
  • the coordinates that represent the position of the seat 394 are (x1, y1).
  • a part of the reservation data of the seats 392 may be displayed with reference to the extracted reservation information.
  • a part of the reservation data of the seats 392 may be date and time when the seats 392 are reserved.
  • the screen 201E by displaying the reservation data for respective selected seats, for example, it is possible to provide the reservation state of a seat selected by the user.
  • vacancy information having the verification result reflected in the embodiment is, in other words, the vacancy information having the reservation state reflected.
  • the expected stay time is input on the mobile terminal 200, which is different from the sixth embodiment. Therefore, in the following description of the seventh embodiment, only different points from the sixth embodiment will be described, the same codes are assigned to elements that have substantially the same functions as in the sixth embodiment, and their description is omitted.
  • FIG. 41 is a diagram that illustrates a functional configuration of a server 300G according to the seventh embodiment.
  • the server in the embodiment includes a vacancy information providing process unit 310H.
  • the server 300G in the embodiment has the mobile terminal 200 display the vacancy information when the positional information was obtained from the mobile terminal 200, along with an input field of the expected stay time. Then, the server 300G receives input in the input field of the expected stay time, verifies the vacancy information with the reservation information, the expected arrival time, and the expected stay time, and transmits screen data to display the vacancy information having the verification result reflected, to the mobile terminal 200.
  • the mobile terminal 200 In response to receiving this screen data, the mobile terminal 200 has the screen transition from displaying the vacancy information to displaying the vacancy information having the verification result reflected.
  • the vacancy information providing process unit 310H in the embodiment includes an input reception unit 338 instead of the arrival and stay information obtainment unit 336. Also, the vacancy information providing process unit 310H in the embodiment includes a verification unit 337A.
  • the input reception unit 338 receives the input of the expected stay time that has been input on the mobile terminal 200.
  • the verification unit 337A calculates expected arrival times to facilities based on the positional information of the mobile terminal 200.
  • FIG. 42 is a sequence chart that illustrates operations of the vacancy information providing system according to the seventh embodiment.
  • steps having the same codes as in FIG. 10 are executed as described in FIG. 10 . Also, in FIG. 42 , steps having the same codes as in FIG. 37 are executed as described in FIG. 37 .
  • the vacancy information providing process unit 310H in the embodiment has the screen data generation unit 314 transmit the obtained vacancy information and screen data of a screen to display the input field of the expected stay time, to the mobile terminal 200 (Step S4201).
  • the mobile terminal 200 receives the screen data (Step S4202), and displays the screen on which the vacancy information and the input field of the expected stay time are displayed (Step S4203).
  • the mobile terminal 200 receives input of an expected stay time in the input field, and transmits the expected stay time to the server 300G (Step S4204).
  • the vacancy information providing process unit 310H in response to receiving the expected stay time by the input reception unit 338, the vacancy information providing process unit 310H has the reservation information obtainment unit 335 extract the reservation information of each of the facilities extracted at Step S3302 (Step S4205).
  • the vacancy information providing process unit 310H has the verification unit 337A calculate expected arrival times to the extracted facilities, based on the positional information received at Step S3301, the time when the positional information is received, and the positions of the facilities extracted at Step S3302 (Step S4206).
  • the calculation of the expected arrival times needs a value that represents the traveling speed of the user of the mobile terminal 200.
  • a predetermined speed may be set in advance as the traveling speed.
  • the traveling speed of the mobile terminal 200 may be calculated from a history of the positional information of the mobile terminal 200.
  • Step S4207 the verification unit 337A verifies the calculated expected arrival time, the expected stay time included in the input information, and the reservation information with the vacancy information (Step S4207).
  • Steps S4207 and S4208 are substantially the same as Steps Step S3707 and Step S3708 in FIG. 37 , and their description is omitted.
  • Step S4209 In response to receiving the screen data to display the vacancy information having the verification result reflected from the server 300G (Step S4209), the mobile terminal 200 switches the display from the screen displayed at Step S4203, to the screen of the screen data received at Step S4209 (Step S4210).
  • a screen displayed at Step S4210 is, for example, the screen illustrated in FIG. 39 or FIG. 40 .
  • FIG. 43 is a diagram that illustrates an example of a screen on the mobile terminal 200 according to the seventh embodiment.
  • the vacancy information of the restaurant A and the coffee shop B is displayed as the vacancy information of the time when the server 300G received the positional information of the mobile terminal 200.
  • an input field 431 of the expected stay time and a transmission button 432 are displayed.
  • the input expected stay time is transmitted to the server 300G.
  • the mobile terminal 200 may be configured to be switchable by a setting that selects one of displaying the vacancy information once before reflecting the reservation information as in the embodiment, and displaying only the vacancy information having the reservation information reflected.

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Claims (9)

  1. Système de traitement d'informations, comprenant :
    une unité d'obtention d'informations de position de terminal (312) configurée de manière à obtenir des informations de position d'un terminal mobile (200) ;
    une unité de détection de personnes (411) configurée de manière à obtenir des données de détection de personnes représentant l'existence ou l'inexistence d'un utilisateur à une place disponible pour des utilisateurs dans une ou plusieurs installations ;
    une unité de génération d'informations d'espace vide (318) configurée de manière à générer les informations d'espace vide, en utilisant des données d'image représentant une disposition de ladite une ou desdites plusieurs installations et les données de détection de personnes ;
    une unité de recherche d'informations d'espace vide (313) configurée de manière à faire référence à une unité de stockage d'informations d'espace vide (320) stockant des informations d'espace vide générées par l'unité de stockage d'informations d'espace vide (320) pour une ou plusieurs installations, les informations d'espace vide stockées incluant une ou plusieurs places non occupées par un utilisateur dans chacune des installations, les places étant accessibles à des utilisateurs, dès lors qu'elles ne sont pas occupées, de manière à obtenir les informations d'espace vide des installations dans une plage prédéterminée incluant les informations de position du terminal mobile (200) ; et
    une unité émettrice (315) configurée de manière à transmettre les informations d'espace vide obtenues au terminal mobile (200) ;
    caractérisé en ce que l'unité de détection de personnes (411) est configurée de manière à obtenir des données de détection de personnes en détectant une distribution thermique de l'espace dans ladite une ou lesdites plusieurs installations à observer, par des températures détectées par des capteurs de détection de température (2a à 2f), et est configurée de manière à détecter l'endroit où une personne existe, dans lequel les capteurs de détection de température sont des thermopiles (2a), dans lequel les thermopiles (2a) sont fixées à un dispositif d'éclairage (1) par une bague (12), dans lequel le dispositif d'éclairage (1) est disposé sur le plafond de la zone de l'installation.
  2. Appareil de traitement d'informations selon la revendication 1, comprenant en outre :
    une unité de recherche d'installations (333) configurée de manière à faire référence à une unité de stockage de position d'installations stockant des informations représentant un identificateur destiné à identifier chacune des installations et un emplacement de chacune des installations, de manière à extraire les identificateurs des installations respectives dans la plage prédéterminée incluant les informations de position du terminal mobile (200) ;
    dans lequel les informations d'espace vide présentent chacune des installations associées à l'identificateur identifiant l'installation ;
    dans lequel l'unité de recherche d'informations d'espace vide (313) obtient les informations d'espace vide des installations associées aux identificateurs respectifs extraits par l'unité de recherche d'installations, dans l'unité de stockage d'informations d'espace vide (320).
  3. Appareil de traitement d'informations selon la revendication 1 ou 2, dans lequel les informations d'espace vide sont des données d'image pour afficher une image représentant une disposition de l'installation, superposée à une image dans laquelle l'existence d'un utilisateur est indiquée à une position de l'existence.
  4. Appareil de traitement d'informations selon l'une quelconque des revendications 1 à 3, comprenant en outre :
    une unité de recherche d'informations cartographiques (321) configurée de manière à rechercher dans une unité de stockage d'informations cartographiques (320) stockant des informations cartographiques par le biais des informations de position du terminal mobile (200), de manière à obtenir des informations cartographiques qui incluent un emplacement de l'installation dont les informations d'espace vide ont été obtenues ;
    dans lequel l'unité émettrice (315) transmet les informations d'espace vide et les informations cartographiques obtenues par l'unité de recherche d'informations cartographiques (321), au terminal mobile (200).
  5. Appareil de traitement d'informations selon l'une quelconque des revendications 1 à 4, comprenant en outre :
    une unité de recherche d'informations publicitaires (322) configurée de manière à rechercher dans une unité de stockage d'informations publicitaires (320) stockant des informations publicitaires associées à une zone prédéterminée, par le biais des informations de position du terminal mobile (200), de manière à obtenir les informations publicitaires associées à la zone prédéterminée incluant les informations de position du terminal mobile (200) ;
    dans lequel l'unité émettrice (315) transmet les informations d'espace vide et les informations publicitaires obtenues par l'unité de recherche d'informations publicitaires (322), au terminal mobile (200).
  6. Appareil de traitement d'informations selon la revendication 2, comprenant en outre :
    une unité d'obtention d'informations de réservation (335) configurée de manière à faire référence à une unité de stockage d'informations de réservation (320) dans laquelle l'identificateur de l'installation est associé à des données de réservation représentant un état de réservation de chacune des places disponibles pour des utilisateurs dans l'installation, de manière à d'obtenir les informations de réservation associées à l'identificateur extrait par l'unité de recherche d'installations (333) ; et
    une unité de vérification (337) configurée de manière à vérifier une heure d'arrivée prévue à l'installation associée à l'identificateur extrait, une durée de séjour prévue au niveau de l'installation associée à l'identificateur extrait, les informations de réservation obtenues par l'unité d'obtention d'informations de réservation (335), et les informations d'espace vide obtenues par l'unité d'obtention d'informations d'espace vide (318) ;
    dans lequel l'unité de vérification (337) fournit en sortie les informations d'espace vide incluant les places qui devraient devenir indisponibles pendant la durée de séjour prévue.
  7. Appareil de traitement d'informations selon la revendication 6, dans lequel l'unité de vérification (337) calcule l'heure d'arrivée prévue, sur la base des informations de position du terminal mobile (200) et des informations représentant l'emplacement de l'installation associée à l'identificateur.
  8. Appareil de traitement d'informations selon la revendication 6 ou 7, dans lequel la durée de séjour prévue correspond à un temps défini à l'avance, ou à un temps entré sur le terminal mobile (200).
  9. Procédé comprenant les étapes ci-après consistant à : obtenir des informations de position d'un terminal mobile (200), par le biais d'une unité d'obtention d'informations de position de terminal (312), obtenir des données de détection de personnes, par le biais d'une unité de détection de personnes (411), représentant l'existence ou l'inexistence d'un utilisateur à une place disponible pour des utilisateurs dans une ou plusieurs installations, générer, par le biais d'une unité de génération d'informations d'espace vide (318), les informations d'espace vide, en utilisant des données d'image représentant une disposition de ladite une ou desdites plusieurs installations et les données de détection de personnes, faire référence, par le biais d'une unité de recherche d'informations d'espace vide (313), à une unité de stockage d'informations d'espace vide (320) stockant des informations d'espace vide générées par l'unité de stockage d'informations d'espace vide (320) pour une ou plusieurs installations, les informations d'espace vide stockées incluant une ou plusieurs places non occupées par un utilisateur dans chacune des installations, les places étant accessibles à des utilisateurs, dès lors qu'elles ne sont pas occupées, de manière à obtenir les informations d'espace vide des installations dans une plage prédéterminée incluant les informations de position du terminal mobile (200), et transmettre, par le biais d'une unité émettrice, les informations d'espace vide obtenues au terminal mobile, le procédé étant caractérisé par l'étape consistant à obtenir, par le biais de l'unité de détection de personnes (411), des données de détection de personnes, en détectant une distribution thermique de l'espace dans ladite une ou lesdites plusieurs installations à observer, par des températures détectées par des capteurs de détection de température (2a-2f), et à détecter l'endroit où une personne existe, dans lequel les capteurs de détection de température sont des thermopiles (2a), dans lequel les thermopiles (2a) sont fixées à un dispositif d'éclairage (1) par une bague, dans lequel le dispositif d'éclairage est disposé sur le plafond de la zone de l'installation.
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