EP1843306B1 - Verfahren zur Steuerung einer Notfalleinrichtung sowie Verfahren zur Steuerung einer Empfangsvorrichtung zum Empfang von Notrufen - Google Patents
Verfahren zur Steuerung einer Notfalleinrichtung sowie Verfahren zur Steuerung einer Empfangsvorrichtung zum Empfang von Notrufen Download PDFInfo
- Publication number
- EP1843306B1 EP1843306B1 EP07006707A EP07006707A EP1843306B1 EP 1843306 B1 EP1843306 B1 EP 1843306B1 EP 07006707 A EP07006707 A EP 07006707A EP 07006707 A EP07006707 A EP 07006707A EP 1843306 B1 EP1843306 B1 EP 1843306B1
- Authority
- EP
- European Patent Office
- Prior art keywords
- emergency
- emergency call
- data
- temporary identification
- identification data
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
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- 230000001276 controlling effect Effects 0.000 description 16
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- 230000011664 signaling Effects 0.000 description 7
- 238000012790 confirmation Methods 0.000 description 4
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Classifications
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/016—Personal emergency signalling and security systems
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
Definitions
- the present invention relates to a method for controlling an emergency device and a method for controlling a receiving device for receiving emergency calls. Furthermore, the invention relates to an emergency device, an emergency call center and an emergency system.
- a long-standing problem is the timely and targeted triggering / handling of an emergency call, the so-called "eCall", after an emergency situation has arisen.
- the correct method for controlling an emergency call is of great importance.
- emergency systems are permanently installed in a motor vehicle and send an emergency call to an emergency call center in the event of an emergency, so that there can be triggered and controlled appropriate assistance.
- FR 2 718 522 discloses such an emergency system.
- the car manufacturer Peugeot offers a corresponding emergency system in which in case of accident from the vehicle a coded SMS is sent to a support platform when a corresponding Ford emergency call contract has been concluded.
- the emergency call can be triggered manually or automatically.
- the SMS contains the last 8 digits of the VIN so that the support platform can identify the vehicle and the customer.
- the SMS contains the phone data of the SIM card, which must be in the car at the time of the emergency call, as well as accurate location data of the vehicle.
- the support platform receives the SMS and calls the subscriber via the identification of the SIM card in the motor vehicle.
- a first assessment of the situation such as vehicle localization, takes place The severity of the accident, the number of casualties, etc.
- the support platform alerts the public services (police, fire brigade, ambulance) and transmits the information available to them. If the platform does not receive a response from the driver, public helplines are automatically sent to the scene of the accident, which can save precious seconds. However, this can only happen if the support platform has received a vehicle location report.
- HLR Home Location Register
- VLR Visitor Location Register
- the object of the present invention is to avoid the disadvantages of the known SIM card-based emergency systems described above.
- This should be a A method for controlling an emergency device, a method for controlling a receiving device for receiving emergency calls, an emergency device, an emergency call center and an emergency system are created.
- An emergency device in the light of this invention is a device, in particular a motor vehicle, associated device which is designed such that data can be transmitted and received via a radio link.
- an emergency call can be sent to a corresponding emergency call center via such an emergency device.
- the emergency device is a so-called "in vehicle system”. That is, the emergency device is preferably located on a motor vehicle, in particular such that it is protected from unauthorized access to the motor vehicle.
- An emergency call center such as a PSAP (Public Safety Answering Point) in the light of this invention is a rescue center that receives emergency calls and forwards them to appropriate emergency services, such as police, fire departments, private or public rescue services.
- PSAP Public Safety Answering Point
- the emergency facility recognizes the occurrence of an emergency. This can be done by receiving a signal from suitable sensors or a controller.
- the emergency device can be associated with sensors associated with the object.
- the sensors can measure, for example, movements, vibrations or temperature changes of the object. If a previously defined limit is exceeded, a sensor sends a signal to the emergency facility.
- the signal can also be triggered by a device associated with the control device. This allows the signal to be triggered manually.
- an occupant of a motor vehicle can actuate a switch element of a control device when an emergency situation occurs, so that it sends a signal to the emergency device.
- the emergency device receives the signal, it recognizes the occurrence of an emergency.
- a radio link is established from the emergency facility to an emergency call center.
- the radio connection can be set up according to the GSM, the UMTS or a radio standard of the future generation, for example the 4th generation of mobile radio.
- the radio connection is assigned temporary identification data.
- the operators of the mobile network used and the emergency call centers may integrate a technique that maintains the radio connection in the SIM-less system until the emergency call has been definitively cleared by an emergency call center.
- the emergency facility assigns a unique identification.
- the emergency facility stores the temporary identification data.
- the emergency device transmits at least minimal data information for authenticating the object as well as the determined position data for describing the position of the object.
- MSD Minimum Set of Data
- the at least one minimal data information has identification data of the object, in particular of the motor vehicle. These may be, for example, an identification number, a type designation, a manufacturer information, etc.
- the minimum data information may include, for example, the vehicle identification number, the vehicle manufacturer, the vehicle type, the color of the motor vehicle or also information about the service provider of the motor vehicle or the emergency device, such as telephone numbers or address information.
- the emergency call center By transmitting minimal data information containing the determined position data for describing the position of the object, the emergency call center receives all information necessary for initiating a rescue.
- the object in particular the motor vehicle, is associated with a position determining device, which can determine the position of the object. After recognizing the emergency, the current position of the object is determined and made available to the emergency facility for forwarding to the emergency call center.
- the temporary identification data associated with the radio connection are first transmitted to the emergency call center after the radio connection has been established, so that in the event of a breakdown of the radio connection, the emergency call center can trace back the emergency call.
- the emergency device stores the temporary identification data generated in a memory device after the emergency has occurred.
- the radio connection can be rebuilt at any time after an interruption, since the radio connection and thus the emergency device has been assigned a unique identification.
- assigning the temporary identification data to the wireless connection the use of a SIM card or a USIM card is superfluous.
- the radio connection setup and the assignment of the temporary identification data to the radio connection takes place in the inventive method for controlling an emergency device only when an emergency, so that only then the radio network of a network provider is charged.
- This method avoids the costly purchase of SIM cards or USIM cards, making the use of the method inexpensive. Furthermore, the emergency facility charged the radio network only when an emergency occurs. A permanent signaling traffic between emergency facility and wireless operator falls away. By the method for controlling the emergency device is carried out at a movement of the emergency device no handover of the emergency device to the nearest base station of the radio network, which dwells the emergency device until the onset of the emergency in a passive state. This also protects the privacy of the vehicle user.
- the receiving device After receiving a call / emergency call from an emergency facility, ie after the establishment of a radio link by the emergency facility, the receiving device stores temporary identification data to the call or to the established radio link. This assigns individual identification data to the call in the receiving device.
- the receiving device receives at least minimal data information for authentication of the emergency device and position data for describing the position of the emergency device or the object.
- the renewed connection is established with the aid of the stored temporary identification data for the emergency call or the first radio connection.
- the temporary identification data can be transmitted with the emergency call to the receiving device. If this is not the case, the receiving device generates after the receipt of the emergency call temporary identification data for the emergency call. As a result, the receiving device can detect a renewed emergency call of the same emergency device without causing confusion or treating the same emergency call multiple times.
- the emergency facility initialises a new emergency call with the aid of the temporary identification data.
- the receiving device is on the basis of the temporary identification data capable of recognizing that it is an emergency call that has already accumulated once and can the incoming emergency call with the Link information that already exists in the receiving device for this process. By storing the temporary identification data, the renewed emergency call, ie the renewed establishment of a radio link, of the emergency device is not recognized as a new emergency call.
- the present invention enables a SIM-unlatched emergency device to rebuild an aborted emergency call using temporary identification data until it is terminated by the emergency device.
- a method is preferred in which the temporary identification data is deleted when the radio connection is terminated. As a result, after the end of the radio connection, a new emergency call can not be made which reuses the temporary identification data generated in the previous emergency call. Thus, a confusion of the emergency call with a previous emergency call, i. a previous accident, avoided in the receiving device.
- the temporary identification data can be generated in the emergency facility and transmitted to the emergency call center.
- the temporary identification data are transmitted to the receiving device or the emergency call center after the establishment of the radio link first, before the at least one minimum data information for the authentication of the object and the determined position data for describing the position of the object.
- the receiving device or the emergency call center first receives the identification data of the established radio connection, so that in the case of an interruption of the radio connection and an incomplete transmission of the at least one minimum data information for the authentication of the object as well as the determined position data for describing the position of the object, in case of a renewed connection setup, the receiving device can build on the traveled in advance sent incomplete information.
- the receiving device thus does not trigger two different emergency actions on the basis of the minimum data information as well as the position of the object.
- the temporary identification data may be generated in the emergency call center and transmitted to the emergency facility.
- the receiving device or the emergency call center After receiving the call or the emergency call of the emergency device, the receiving device or the emergency call center immediately generates temporary identification data for identifying the emergency call or the radio connection.
- the emergency call center can recall the emergency facility if there is incomplete transmission of the at least one minimal data information for authentication of the object and of the determined position data for describing the position of the object. Without the temporary identification data, the emergency call center would have no identification of the emergency facility, whereby a return connection would not be possible.
- a method is preferred in which the at least one minimum data information or at least parts of the minimum data information transmitted by the emergency facility is checked for admissibility in the emergency call center.
- the emergency call center checks the at least minimum data information for admissibility. That is, to limit possible abuse, the emergency call center is only forwarded to an emergency service, such as the police, the fire brigade or other organizations, if the at least minimum data information has been checked by the emergency call center and classified as "permissible".
- identification numbers of the emergency facility can be checked for plausibility. For example, in the case of the minimum data information of a motor vehicle, it could be checked whether the vehicle identification number appears plausible.
- the other data information such as the vehicle manufacturer, the vehicle type, the Vehicle color or even the service provider of the emergency facility are used as a plausibility parameter. If, for example, "vehicle manufacturer: BMW and vehicle type E500" is transmitted as the minimum data information, then the emergency call center recognizes that there is a discrepancy since the vehicle manufacturer BMW does not know the vehicle type designation E500.
- the checksum is calculated from the contents of a data package or a file and is transmitted along with it.
- the checksum can be calculated in the simplest case by the checksum, other methods are complicated mathematical algorithms used, such as in the cyclic block test or at the error correction.
- the block checksum is divided by a specific number, the so-called generator polynomial, and the non-divisible residual amount is added inverted to the block checksum to be transmitted.
- the result is a unique checksum that checks whether the message has been transmitted correctly.
- the checksum number is transmitted at the end of the message.
- the receiving device uses the same algorithm, calculates the checksum and compares the number with the transmitted checksum. If the numbers are identical, the message is error-free, otherwise it is error-prone and will be rejected.
- the emergency device has a triggering device for initiating a setup of a radio link to an emergency call center.
- the triggering device first detects the occurrence of an emergency. This can be done by receiving a signal from suitable sensors or a controller.
- the triggering device of the emergency device can be linked to sensors that are associated with the object.
- the sensors can measure, for example, movements, changes in shape, vibrations or temperature changes of the object. If a previously defined limit value is exceeded, a sensor sends a signal to the triggering device of the emergency device.
- the signal can also be triggered directly by the tripping device. That is, the signal for initiating a setup of a radio connection to an emergency call center can be triggered manually.
- the emergency facility further comprises means for generating and / or processing temporary identification data.
- the individual radio-frequency connection assigned individual temporary identification data can be generated.
- a position-determining device or an interface to an external position-determining device can the exact position of the emergency device will be determined when the emergency occurs.
- the position-determining device is designed in such a way that after the detection of an emergency, the current position of the object is determined and the emergency device is made available for forwarding to the emergency call center.
- the position determination can be done for example via GPS.
- the emergency device is preferably designed such that it has the means and devices necessary for carrying out the methods described above.
- the emergency device is an integral part of the article.
- the emergency device is arranged in or on the object so that it is protected from access from the outside.
- the emergency device can be firmly anchored in or on the body of the motor vehicle. Access to the emergency facility should only be made by authorized service providers.
- the emergency call center preferably has all the means and devices related to the emergency call center for carrying out the previously described methods.
- the emergency call center has a receiving device according to the invention previously described.
- the emergency call center has an interface to at least one emergency facility, so that data can be sent and received via a radio module of the emergency call center. Furthermore, the emergency call center has a memory device for storing temporary identification data, so that the emergency call center can at least temporarily store the temporary identification data transmitted by an emergency device. Since the temporary identification data, as one of three different methods / possibilities, after the establishment of a radio link first sent to the emergency call center, the storage of this temporary identification data is of great importance, so that the emergency call center recognizes that a rebuilt radio link is a supplement to the first radio link is.
- an emergency system for handling an emergency situation, with at least one emergency device described above and at least one emergency call center described above.
- the emergency system has means and means for carrying out the previously described methods.
- Such an emergency system which has at least one emergency device described above and at least one emergency call center described above, represents a simple and effective emergency system to initiate appropriate emergency measures in an emergency service after the emergence of an emergency.
- Such an emergency system does not require a SIM or USIM card of a network provider, so that the use of such an emergency system is inexpensive to implement. Furthermore, no expensive network updates need to be done to handle the SIM or USIM cards.
- the existing wireless networks not unnecessarily burdened by constant signaling traffic. Only when an emergency occurs, a radio connection is established. Even if the limits of two radio cells are exceeded, there is no exchange of signaling between the emergency facility and the base stations of a radio network provider.
- the emergency device is permanently installed in a motor vehicle. After the occurrence and detection of an emergency, a GSM, UMTS or 4G based voice and data connection to the nearest emergency call center (PSAP) will be established automatically. About the voice and data connection at least a minimum data information and determined by the emergency device position data of the despatched vehicle are sent to the emergency call center. To limit possible misuse, the emergency call can only be put through or prioritized under the proviso that the at least minimum data information (MSD) has been received, checked and classified as "admissible". For this purpose, the vehicle identification number VIN transmitted in the MSD and the other transmitted information can be used.
- MSD at least minimum data information
- This design could significantly reduce potential abuse because the MSD or parts of the MSD are securely stored in the emergency device and thus largely deprived of user access. This protects the MSD from volitional changes. The abuse is also prevented by the fact that the user can not end the emergency call itself. This is only possible through the emergency call centers.
- the emergency call centers preferably have the option of "parking" the radio connection. In order to be able to provide effective assistance, the emergency call centers resume the parked radio connection to the emergency facility of a damaged vehicle if the capacity of the emergency call center permits this. It may be tactically sensible to arrange several simultaneous emergency calls and the then "recall" affected emergency facilities / motor vehicles.
- the wireless network operators and the emergency call centers maintain communication in the SIM or USIM-free system until the emergency call is definitively cleared by an emergency call center. This is done as a replacement for the SIM based callback option. In an eCall system, the emergency call centers are the only party that is allowed to terminate or terminate an emergency call.
- the emergency device For this purpose, the emergency device generates a unique, temporary identification, which is transmitted during the transmission of the MSD in the first bytes. This could possibly also be a checksum or a hash value, which is formed via the transmitted MSD. Alternatively, the temporary identification may be generated by the radio network provider or the emergency call center and then transmitted to the emergency facility. This, inter alia, as part of the confirmation, which is sent from the emergency center to the emergency facility.
- the emergency facility initializes a new emergency call with the aid of the temporary identification.
- the emergency call center is able to recognize that it is an emergency call that has already arrived and links the incoming emergency call with the information already available to the emergency call center for this procedure.
- the new emergency call is not recognized as a new emergency call and no further rescue measures are initiated.
- it can also be advantageous to freeze the MSD generated in the emergency facility in the event of an emergency, in order to be able to use it again as an authenticator.
- the emergency call center can establish the connection and instruct the emergency facility not to dial in again. This can be done by a new confirmation message in which this instruction is packaged.
- This call back option can be set up so that even the case can be covered, where in the course of time the dial-up takes place via several radio network providers.
- an emergency system can periodically check its status. On the one hand, this can be triggered automatically every few weeks or manually.
- the emergency facility connects to a service center that is completely independent of the emergency call center. This approach would significantly reduce the impact of millions of emergency facilities on the network operators' radio networks (signaling traffic and authentication) and could also be used to reach the emergency facilities at regular intervals, e.g. to access information such as software updates that are downloaded and installed during periodic contact.
- the method could be used to test the entire communication chain by simulating an emergency call. In the event of a detected fault, this could be done to the driver of the motor vehicle, e.g. be signaled via HMI and he is asked to take action. Conversely, in the case of a suspected but unconfirmed failure of the emergency equipment components installed in the vehicle, the emergency facility could connect directly to the service center outside of the few-week period to check the entire system.
- the emergency facility may actively report to the emergency facility service center and deregister.
- Such a function could be provided via HMI.
- the emergency facility service center could provide this information, either provided by vehicle owners or involved by another party.
- the emergency call center may be configured such that the malfunctioning or misconfigured emergency facilities may be deployed from the emergency system, e.g. by inclusion in a database (so-called black list). Emergency calls from such emergency facilities can then be handled so as not to jeopardize the effectiveness of the emergency response system.
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- Business, Economics & Management (AREA)
- Emergency Management (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Computer Security & Cryptography (AREA)
- Alarm Systems (AREA)
- Mobile Radio Communication Systems (AREA)
- Circuits Of Receivers In General (AREA)
- Telephonic Communication Services (AREA)
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE102006016535A DE102006016535A1 (de) | 2006-04-07 | 2006-04-07 | Verfahren zur Steuerung einer Notfalleinrichtung sowie Verfahren zur Steuerung einer Empfangsvorrichtung zum Empfang von Notrufen |
Publications (3)
Publication Number | Publication Date |
---|---|
EP1843306A2 EP1843306A2 (de) | 2007-10-10 |
EP1843306A3 EP1843306A3 (de) | 2008-05-14 |
EP1843306B1 true EP1843306B1 (de) | 2011-06-22 |
Family
ID=38235702
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP07006707A Active EP1843306B1 (de) | 2006-04-07 | 2007-03-30 | Verfahren zur Steuerung einer Notfalleinrichtung sowie Verfahren zur Steuerung einer Empfangsvorrichtung zum Empfang von Notrufen |
Country Status (5)
Country | Link |
---|---|
EP (1) | EP1843306B1 (pt) |
AT (1) | ATE514152T1 (pt) |
DE (1) | DE102006016535A1 (pt) |
ES (1) | ES2368087T3 (pt) |
PT (1) | PT1843306E (pt) |
Families Citing this family (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE102008003776B4 (de) | 2008-01-10 | 2011-05-05 | Continental Automotive Gmbh | Steuergerät |
CN102576486A (zh) * | 2009-08-26 | 2012-07-11 | 大陆汽车有限责任公司 | 用于网络访问装置的紧急应对的系统和方法 |
DE102013216177B4 (de) * | 2013-08-14 | 2021-03-04 | Bayerische Motoren Werke Aktiengesellschaft | Verfahren, Vorrichtung, Computerprogramm, Computerprogrammprodukt zum Absetzen eines Notrufs und Verfahren, Vorrichtung, Computerprogramm, Computerprogrammprodukt zum Empfangen eines Notrufs für ein Motorrad |
Family Cites Families (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5334974A (en) * | 1992-02-06 | 1994-08-02 | Simms James R | Personal security system |
US5311197A (en) * | 1993-02-01 | 1994-05-10 | Trimble Navigation Limited | Event-activated reporting of vehicle location |
FR2718552B1 (fr) * | 1994-04-11 | 1996-06-21 | Philippe Kollen | Procédé et dispositif pour la localisation et l'acheminement de secours vers un véhicule accidenté. |
TW472221B (en) * | 1999-01-29 | 2002-01-11 | Matsushita Electric Ind Co Ltd | Emergency reporting system and terminal apparatus therein |
JP3328269B2 (ja) * | 2000-08-04 | 2002-09-24 | 松下電器産業株式会社 | 緊急通報システム端末機器および緊急通報システム |
-
2006
- 2006-04-07 DE DE102006016535A patent/DE102006016535A1/de not_active Withdrawn
-
2007
- 2007-03-30 AT AT07006707T patent/ATE514152T1/de active
- 2007-03-30 EP EP07006707A patent/EP1843306B1/de active Active
- 2007-03-30 ES ES07006707T patent/ES2368087T3/es active Active
- 2007-03-30 PT PT07006707T patent/PT1843306E/pt unknown
Also Published As
Publication number | Publication date |
---|---|
EP1843306A2 (de) | 2007-10-10 |
ES2368087T3 (es) | 2011-11-14 |
PT1843306E (pt) | 2011-09-12 |
ATE514152T1 (de) | 2011-07-15 |
EP1843306A3 (de) | 2008-05-14 |
DE102006016535A1 (de) | 2007-10-18 |
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