EP1269765A1 - Administration des abonnes dans divers reseaux de telecommunication - Google Patents

Administration des abonnes dans divers reseaux de telecommunication

Info

Publication number
EP1269765A1
EP1269765A1 EP01933587A EP01933587A EP1269765A1 EP 1269765 A1 EP1269765 A1 EP 1269765A1 EP 01933587 A EP01933587 A EP 01933587A EP 01933587 A EP01933587 A EP 01933587A EP 1269765 A1 EP1269765 A1 EP 1269765A1
Authority
EP
European Patent Office
Prior art keywords
subscriber
communication network
setting information
switching communication
packet
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP01933587A
Other languages
German (de)
English (en)
Inventor
Thomas Brumm
Patrick Kleiner
Udo Klotz
Robert Kresnik
Norbert LÖBIG
Irena Romanski
Walter Zinkl
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Siemens AG
Original Assignee
Siemens AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens AG filed Critical Siemens AG
Publication of EP1269765A1 publication Critical patent/EP1269765A1/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0062—Provisions for network management

Definitions

  • the invention relates to a method for subscriber administration in various telecom communication networks, in which a first subscriber of a circuit-switching communication network is provided with the help of the circuit-switching communication network, first service and performance features. With the help of the packet-switching communication network, a second subscriber of a packet-switching communication network is provided with second service and performance features. With the aid of a first control unit of the circuit-switched communication network, service and performance features can be set for the first subscriber. The service and performance features of the second subscriber can be set with the aid of a second control unit of the packet-switching communication network.
  • Supplementary services such as call pickup, three-party conference, large conference Limit, hold, display of charge information, closed user group, call number identification, automatic callback when busy, automatic callback with no answer, call barring, indication of waiting messages and call forwarding, which are provided in known circuit-switched communication networks, can also be used in part in packet-switching communication networks become.
  • standards are defined, for example in the H.323-based series of recommendations from the International Telecommunication Union - Telecomunications Standardization Sector (ITU-T recommendation) for packet-switching communication networks. These standards include, in particular, the H.323, H.225 and H.450 standards.
  • An H.323 architecture for supplementary services is also known, in which there is a possibility of the services interacting between circuit-switching and packet-switching communication networks.
  • user-channel-related signaling messages for activating, deactivating, requesting and controlling services and performance features in the circuit-switching communication network are mapped to signaling packets which are used in the packet-switching communication network.
  • So-called DSSI messages which are defined in the ITU standards Q.931 and Q.932, are preferably used in the circuit-switching communication network.
  • the standardized H.225 signaling protocol is preferably used to transmit the signaling packets.
  • Service and performance features for the use of which channel-related signaling messages are required are, for example, call pickup, three-way and large conference calls, holding, displaying charge information, closed user groups and call number identification services.
  • service features such as call diversion, automatic callback when busy, automatic callback when there is no answer, and for the indication of waiting follow-up calls. signaling that is independent of the usage connection or usage channel is required.
  • Terminals are terminal devices that are connected to the packet-switching communication network. With packet-switching communication networks, it is necessary for the subscriber to log in or log in with his end device.
  • a gateway serves as an interface for implementing the data protocols between the packet-switching communication network and the circuit-switching communication network.
  • a gatekeeper is used to manage and control user services and network capacities of a packet-switching communication network in accordance with the H.323 standard. The gatekeeper also addresses an incoming call in the packet-switching communication network. Each participant has an address in the packet-switching communication network. The gatekeeper converts the telephone number dialed by a calling subscriber to the subscriber's address in the packet-switching communication network. This means that the H.323 standard can be used to transmit telephone calls on the Internet or in networks based on an Internet protocol.
  • a part of the connected participants eg the employees of the department or the project, can be offered a functionality that roughly corresponds to the functionality of a private branch exchange, even though they are not connected to a private branch exchange.
  • an incoming call for an employee of the group can also be made visible and accessible to other, preset participants.
  • the CENTREX service there is still the option of scheduling a team call or a call pickup.
  • a message is generated which is transmitted to the other subscriber lines preset in this group. Each participant in the group can then take over this call.
  • Each of the participants in the group can also take over calls parked in the system.
  • the participants in the CENTREX group can also have a common call number plan that can be used by all subscriber lines.
  • the use of the CENTREX service and other services known for voice connections such as three-party conference, call forwarding, call playback, intrusion, announcement services and private call number plan, are only possible in the circuit-switched communication network. According to the H.323 / H.450 standards, these services are used for
  • the administration of the subscribers and the administration of the services and the performance features of the subscribers is carried out for subscribers of packet-switching communication networks with the aid of control units of the packet-switching communication network and for subscribers of the circuit-switching communication network with control units of the circuit-switching communications network.
  • the administration of the participants and the administration of the participants are generally also referred to as subscriber administration.
  • administration with the aid of these different program modules is usually carried out from a central location of the network operator, the administration data being transmitted from the individual program modules to the switching centers, which control the connection and control the features for the operator Perform participants.
  • the subscriber administration of subscribers of packet-switching communication networks is similar to the subscriber administration of subscribers of the circuit-switching network
  • RADIUS servers remote authentication dial in user
  • RADIUS servers remote authentication dial in user
  • a circuit-switching communication network In order to provide services and performance features for such a subscriber, settings for subscriber administration must also be made in two different program modules in the packet-switching communication network, these program modules also usually having different user interfaces and not being connected to one another.
  • participant administration is also included conventional administration procedures very complex and confusing.
  • the object of the invention is to provide a method and a telecommunications system for subscriber administration in different telecommunications networks, in which subscriber administration is simple and clearly possible.
  • the task is for a method by the features of claim 1 and for a telecommunications system by
  • a method for subscriber administration in different telecommunications networks with the features of claim 1 makes it possible to transfer the subscribers from circuit-switching communications networks and the subscribers from packet-switched ⁇ ö 3 ö a 3 d ⁇ H ⁇ C ⁇ d- d: ⁇ 3 ⁇ Mi tr ⁇ ⁇ -3 ) rt t-3 rt ⁇ rt OP od rt
  • the services and features can also be activated, deactivated and / or configured using selection lists in the graphical user interface.
  • the selection lists for activating, deactivating and / or configuring the services and features of a subscriber only show the services and features that can be set for the respective subscriber. The result of this is that simple operation is easily possible even for operators with average training and errors are avoided by automatically adapting the selection lists according to the participant properties.
  • the operating personnel does not have to be informed whether the individual subscriber is a subscriber of the packet-switching or a subscriber of the circuit-switched communication network. This enables the operating personnel to be trained quickly. Training in different, sometimes decentralized, administration systems is no longer necessary.
  • the controller has access to a database with subscriber information of the first and the second subscriber.
  • the controller and the database can be operated according to a client-server principle.
  • the database then contains e.g. the address parameters are saved. These address parameters can be a local address code, i.e. an area code, a directory number, i.e. a phone number, a switch address, i.e. an exchange address and an IP alias name of the second subscriber.
  • Access to this database e.g.
  • the central database of the network operator or a network element can be done with the help of a standardized one
  • Program interface such as a COBRA interface or an SNMP interface.
  • the controller thus uses a well-known, powerful and widely used interface for data exchange in telecommunication systems. This interface can be interchangeable in the controller or several interfaces can be available in the controller, so that the controller has different interfaces to the data > M ro P "- 1 c ⁇ o Cn ono Cn
  • subscriber administration for subscribers of different communication networks is simple and uncomplicated.
  • the necessary settings in individual network components of the respective network are carried out automatically by the control.
  • the control system automatically carries out plausibility checks, whereby the control system can be configured in such a way that an operator has only the setting options available that are technically and administratively possible for the participant.
  • Central administration of participants in the packet-switching and circuit-switching communication network is thus easily possible.
  • An operator is offered a uniform user interface with the help of the control.
  • the operator does not have to be informed that the first participant is a participant in the circuit-switched communication network and the second participant is a packet-switched communication network, since the participant administration for the operator is network-independent. Training the operator in a wide variety of, sometimes decentralized, management systems are eliminated. The possibility of error due to contradicting configurations of individual network elements and / or performance features is eliminated by the uniform management with the help of the controller.
  • FIG. 1 shows a telecommunications system with network elements of a circuit-switching and a packet-switching telecommunications network and a central control for subscriber administration
  • FIG. 2 shows a graphical user interface for selecting business customers of a network operator
  • FIG. 3 the graphical user interface with a setting option for participants of the business customer
  • FIG. 4 shows the graphical user interface with a setting option for individual performance features of a selected subscriber
  • FIG. 5 shows the graphical user interface with a setting option for the automatic updating of numbering plans
  • FIG. 6 shows the graphical user interface with a setting option for access codes for activating and deactivating performance features by the individual subscribers
  • FIG. 7 is a block diagram in which the interaction of the control with the control units of the circuit-switching and packet-switching communication Onsnetzes and with the network elements of these networks is shown.
  • the telecommunication system 10 has network elements 12, 14, 16 of a circuit-switched communication network, e.g. B. Switching centers 12, 14, 16 of the public switched telephone network 48. These switching centers 12, 14, 16 are connected to one another with connecting lines (not shown) and form the public switched telephone network 48. At each of these switching centers 12, 14, 16 subscribers are connected, two of which Telephone subscribers 26, 28 are shown.
  • the telecommunications system 10 also has network elements 18, 20 with IP functions. Such network elements 18, 20 are, for example, SURPASS network elements from Siemens AG. These network elements 18, 20 can carry out the subscriber signaling for subscribers 26, 28 of the telephone network 48 as well as for subscribers 30, 32 of a packet-switching communication network 34.
  • the network element 18 is connected to a gatekeeper 22 and the network element 20 to a gatekeeper 24.
  • the gatekeepers 22, 24 are used for connection control and for controlling service and performance features of a data network 34 based on an Internet protocol Protocol-based data network 34 is also referred to as an IP network.
  • the signaling in the IP network 34 is carried out using the H.323 signaling standard.
  • Two participants 30, 32 of the IP network 34 are shown as examples for further participants.
  • the subscriber administration that is to say the administration of the subscribers 26 to 32 and their services and features, is carried out with the aid of a central control 36.
  • This central control 36 is also referred to as an IP business manager.
  • the controller 36 has a plurality of operating terminals 38 to 46.
  • the central controller 36 can be set up with the aid of administration connections, such as, for. B. with the help of X.25 connections, with the network elements 12 to 20 and with the Gatekeepers 22, 24 connected.
  • the controller 36 has in particular access to the database of the respective network element 12 to 24.
  • the subscribers 30, 32 of the IP network 34 are provided with services and features of the telephone network 48 also in the IP network 34 provided.
  • the network elements 12 to 20 and the controller 36 can be arranged at a spatial distance from one another. In the telecommunications system shown in the figure, the network elements 12 to 24 are distributed over the territory of the Federal Republic of Germany.
  • setting information is generated which is used to configure and manage services and performance features of individual subscribers 26, 28, 30, 32 of the telephone network 36 and the IP network 34.
  • An operator configures the services and features for subscribers 26 to 32 using an operator terminal 38 to 40 independently of the communication network 34, 48 to which subscriber 26 to 32 is connected.
  • the controller 36 generates setting information corresponding to the settings and the configuration of the services and performance features, which it supplies to the network elements 12 to 24 with the aid of the administration connections. If this setting information has to be supplied to a plurality of network elements 12 to 24 for setting the service or performance feature, the corresponding setting information is supplied to the respective network element 12 to 24 without the operator having to do this in detail.
  • FIG. 2 shows a user interface of the controller 36, which is displayed on one of the operator terminals 38 to 46 of the controller 36.
  • the user interface 60 um- contains a control panel 64 with typical controls of graphical user interfaces, such as pull-down menus and buttons.
  • the graphical user interface comprises a display area 66, tabs 68, a first selection window 70 for selecting basic participant functions, a second selection window 72 for selecting participant detail functions and a status window 82 for displaying the status of processes of the controller 36 Tabs 68, the "Subscriber administration" tab is selected.
  • settings of the switching centers, settings of feedback messages, settings of profiles and security settings can also be carried out, other tabs having to be selected for these settings.
  • 70 basic participant functions are displayed for selection in the first selection window.
  • the "general subscriber administration *" is selected in the first selection window 70.
  • the customers managed by the controller 36 are then displayed in the second selection window 72. These customers are corporate customers with subscriber lines at several locations, which are managed and administered together with the aid of the controller 36. These corporate customers are also referred to as business customers. Each customer forms a group of participants.
  • the names of the subscriber groups are displayed in a first column 74.
  • the group number of the respective participant group is displayed in a second column 76. Additional information on the respective group of participants can be noted in column 78.
  • a selection bar 80 which is also referred to as a scroll bar or scroll bar, a group of participants is selected for further processing.
  • ⁇ X do: • ; C ⁇ d H z cn Cd P J Z Sd M ⁇ P- ⁇ -J ⁇ ⁇ dd ⁇ P ⁇ tu O ⁇ ⁇ tr (-H ⁇ ⁇ ⁇ tu d X d tu Cd ii XI ti r- ⁇ N ü tr ⁇ tu ti d ⁇ P- dd t-> ti C ⁇ ii P- d tr 1 ⁇ 3 X P- d rt ⁇ cn ⁇ ii d Hl IV ⁇ X5 d rt ⁇ .
  • P * P- ods P * p ) 1 xa Mi dad tu: N ⁇ ⁇ dd P- ⁇ P 1 d P J NP xa a P- * d £ M tu C) ⁇ tr C ⁇ z ⁇ ⁇ d ⁇ d ⁇ - • C ⁇ dd Hi tu d ⁇ H d ⁇ d Mi ⁇ P * ti oo P * 1 ⁇ P- P> d rt P- rt P * ⁇ PJ X) C ⁇ 3 ⁇ P- ⁇ P- li cn ⁇ P- ti d 1 d - • tu 1 P- dd rt 1 d ⁇ XI ⁇ d C ⁇ C ⁇ P- P- tr 1 a tu tr 1 1 1 1 1 IV 1 ⁇ 1 P- ⁇ d ⁇ P- ⁇ 1 rt 1 1 ⁇
  • control characters for the status query of the performance feature and with the aid of a display and input field 162 hidden by the selection list of the display and input area 156 for activating the performance feature are defined.
  • the control characters * 701 in the input and display field 162 (not shown) for activation in the input and display field 158 the control characters * 702 for deactivating and in the setting and display field 160 the Control character * 703 defined for status query.
  • Each participant can use the numeric keypad on his terminal to activate and deactivate the “call waiting on Internet busy *” feature by entering these control characters and request the current setting of the feature using the status query.
  • FIG. 7 shows a block diagram of the controller 36 and of control units for subscriber administration.
  • the central controller 36 for subscriber administration is connected via program interfaces to a control unit 168 for controlling features of the telecommunications network 48 and to a connection controller 170 of the telecommunications network 48.
  • the control unit 168 is connected by means of administration channels 180 and the connection controller 170 is connected by means of administration channels 182. With the help of these administration channels 180, 182, the switching centers 12, 14, 16, 172 of the telecommunications network 48 are sent setting information and the data necessary to provide the respective performance features.
  • the controller 36 is also connected to a RADIUS controller 174 and a gatekeeper controller 176.
  • the controller 36 uses program interfaces to transmit setting information, depending on the type of setting information, to the RADIUS controller 174 and / or the gatekeeper controller 176.
  • This setting information relates to services and / or performance features that are provided to a subscriber with the aid of the IP network 34.
  • the setting information is shared by the RADIUS controller 174 xa rt a C ⁇ P> dö P "Hl d 3 xa d Z T> d N I - ** tu XI cn ⁇ £ ö H P- 3 ) tu N rt C ⁇ PN td
  • a clear user interface 60 for all subscribers 26 to 32 of both the telecommunications network 48 and the IP network 34. If the telecommunication system 10 also supports the provision of features of the telecommunications network 48 for subscribers 30, 32 of the IP network 34, these features can also be set and configured using the controller 36.
  • the controller 36 has open program interfaces to the control units 168, 170, 174, 176. With the aid of these program interfaces, further control units can also be easily connected to the controller 36.
  • the program modules 168, 170, 174, 176 are not processed by the same data processing system as the program module of the controller 36.
  • the data exchange between the different data processing systems then takes place, for example. B. using a known network connection.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

Procédé et système de télécommunication en vue de l'administration d'abonnés dans divers réseaux de télécommunication (34, 48). Un dispositif de commande (36) est utilisé pour produire de premières informations de réglage pour un premier abonné (26, 28) d'un réseau de communication (48) à commutation de circuits et des secondes informations de réglage pour un deuxième abonné (30, 32) d'un réseau de communication (34) à commutation de paquets. Les premières informations de réglage sont transmises entre le dispositif de commande (36) et au moins une première unité de commande (168, 170) du réseau de communication (48) à commutation de circuits. Les secondes informations de réglage sont transmises entre le dispositif de commande (36) et au moins une deuxième unité de commande (174, 176) du réseau de communication (34) à commutation de paquets. Les informations de réglage transmises sont utilisées par la première unité de commande (168, 170) pour ajuster des caractéristiques de service et de performance pour le premier abonné (26, 28) et par la deuxième unité de commande (174, 176) pour ajuster des caractéristiques de service et de performance pour le deuxième abonné (30, 32).
EP01933587A 2000-04-06 2001-04-05 Administration des abonnes dans divers reseaux de telecommunication Withdrawn EP1269765A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
DE10017225 2000-04-06
DE10017225 2000-04-06
PCT/DE2001/001360 WO2001078417A1 (fr) 2000-04-06 2001-04-05 Administration des abonnes dans divers reseaux de telecommunication

Publications (1)

Publication Number Publication Date
EP1269765A1 true EP1269765A1 (fr) 2003-01-02

Family

ID=7637856

Family Applications (1)

Application Number Title Priority Date Filing Date
EP01933587A Withdrawn EP1269765A1 (fr) 2000-04-06 2001-04-05 Administration des abonnes dans divers reseaux de telecommunication

Country Status (4)

Country Link
US (1) US20030206545A1 (fr)
EP (1) EP1269765A1 (fr)
CN (1) CN1428053A (fr)
WO (1) WO2001078417A1 (fr)

Cited By (1)

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US8204052B2 (en) 2005-05-02 2012-06-19 Tekelec, Inc. Methods, systems, and computer program products for dynamically coordinating collection and distribution of presence information

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CN101646192B (zh) * 2009-09-07 2012-09-05 中兴通讯股份有限公司 业务去激活方法及装置

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US6292481B1 (en) * 1997-09-16 2001-09-18 Bell Atlantic Network Services, Inc. Inter-carrier signaling and usage accounting architecture for internet telephony
US6078581A (en) * 1997-09-12 2000-06-20 Genesys Telecommunications Laboratories, Inc. Internet call waiting
US6097942A (en) * 1997-09-18 2000-08-01 Telefonaktiebolaget Lm Ericsson Method and apparatus for defining and updating mobile services based on subscriber groups
US6084956A (en) * 1997-09-19 2000-07-04 Nortel Networks Corporation SS7 mediation for data network call setup and services interworking
EP0966145A3 (fr) * 1998-06-19 2003-07-16 Nortel Networks Limited Passerelle pour IP telephonie
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8204052B2 (en) 2005-05-02 2012-06-19 Tekelec, Inc. Methods, systems, and computer program products for dynamically coordinating collection and distribution of presence information

Also Published As

Publication number Publication date
WO2001078417A1 (fr) 2001-10-18
CN1428053A (zh) 2003-07-02
US20030206545A1 (en) 2003-11-06

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