EP1127464A1 - Method and device for home shopping - Google Patents

Method and device for home shopping

Info

Publication number
EP1127464A1
EP1127464A1 EP00965890A EP00965890A EP1127464A1 EP 1127464 A1 EP1127464 A1 EP 1127464A1 EP 00965890 A EP00965890 A EP 00965890A EP 00965890 A EP00965890 A EP 00965890A EP 1127464 A1 EP1127464 A1 EP 1127464A1
Authority
EP
European Patent Office
Prior art keywords
user
local terminal
purchase order
product
program data
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP00965890A
Other languages
German (de)
English (en)
French (fr)
Inventor
Allan M. De Souza
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Koninklijke Philips NV
Original Assignee
Koninklijke Philips Electronics NV
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Koninklijke Philips Electronics NV filed Critical Koninklijke Philips Electronics NV
Priority to EP00965890A priority Critical patent/EP1127464A1/en
Publication of EP1127464A1 publication Critical patent/EP1127464A1/en
Withdrawn legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/43Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
    • H04N21/435Processing of additional data, e.g. decrypting of additional data, reconstructing software from modules extracted from the transport stream
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/23Processing of content or additional data; Elementary server operations; Server middleware
    • H04N21/235Processing of additional data, e.g. scrambling of additional data or processing content descriptors
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/254Management at additional data server, e.g. shopping server, rights management server
    • H04N21/2542Management at additional data server, e.g. shopping server, rights management server for selling goods, e.g. TV shopping
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/254Management at additional data server, e.g. shopping server, rights management server
    • H04N21/2543Billing, e.g. for subscription services
    • H04N21/2547Third Party Billing, e.g. billing of advertiser
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/41Structure of client; Structure of client peripherals
    • H04N21/414Specialised client platforms, e.g. receiver in car or embedded in a mobile appliance
    • H04N21/41407Specialised client platforms, e.g. receiver in car or embedded in a mobile appliance embedded in a portable device, e.g. video client on a mobile phone, PDA, laptop
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/45Management operations performed by the client for facilitating the reception of or the interaction with the content or administrating data related to the end-user or to the client device itself, e.g. learning user preferences for recommending movies, resolving scheduling conflicts
    • H04N21/462Content or additional data management, e.g. creating a master electronic program guide from data received from the Internet and a Head-end, controlling the complexity of a video stream by scaling the resolution or bit-rate based on the client capabilities
    • H04N21/4622Retrieving content or additional data from different sources, e.g. from a broadcast channel and the Internet
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/472End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content
    • H04N21/4722End-user interface for requesting content, additional data or services; End-user interface for interacting with content, e.g. for content reservation or setting reminders, for requesting event notification, for manipulating displayed content for requesting additional data associated with the content
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/478Supplemental services, e.g. displaying phone caller identification, shopping application
    • H04N21/47815Electronic shopping
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/478Supplemental services, e.g. displaying phone caller identification, shopping application
    • H04N21/4782Web browsing, e.g. WebTV
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/81Monomedia components thereof
    • H04N21/812Monomedia components thereof involving advertisement data
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/85Assembly of content; Generation of multimedia applications
    • H04N21/858Linking data to content, e.g. by linking an URL to a video object, by creating a hotspot
    • H04N21/8586Linking data to content, e.g. by linking an URL to a video object, by creating a hotspot by using a URL
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/08Systems for the simultaneous or sequential transmission of more than one television signal, e.g. additional information signals, the signals occupying wholly or partially the same frequency band, e.g. by time division
    • H04N7/087Systems for the simultaneous or sequential transmission of more than one television signal, e.g. additional information signals, the signals occupying wholly or partially the same frequency band, e.g. by time division with signal insertion during the vertical blanking interval only
    • H04N7/088Systems for the simultaneous or sequential transmission of more than one television signal, e.g. additional information signals, the signals occupying wholly or partially the same frequency band, e.g. by time division with signal insertion during the vertical blanking interval only the inserted signal being digital
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/16Analogue secrecy systems; Analogue subscription systems
    • H04N7/173Analogue secrecy systems; Analogue subscription systems with two-way working, e.g. subscriber sending a programme selection signal
    • H04N7/17309Transmission or handling of upstream communications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47End-user applications
    • H04N21/478Supplemental services, e.g. displaying phone caller identification, shopping application

Definitions

  • the invention relates to a method of enabling a user to place a purchase order from a local terminal, the method comprising the step of transmitting audio and/or video program data to be presented at the local terminal, the audio and/or video program data comprising purchasing information related to a product and the step of offering the user the option to indicate an intention to buy the product.
  • the invention further relates to a local terminal for the reproduction of received audio and/or video program data and for enabling a user to place a purchase order
  • the local terminal comprising a receiver for the reception of the audio and/or video program data occasionally including purchasing information related to a product; detection means for detecting the presence of the purchasing information in the audio and/or video program data; presenting means for presenting the user the option to indicate an intention to buy the product; and sending means for sending the purchase order for processing.
  • German patent application DE 44 27 046 Al describes a method of buying products using a television set.
  • the teletext lines of the program signal contain at relevant times information which is additional to the program content.
  • the additional information includes purchase information for a product and a telephone number of an organization handling the purchase.
  • the television set detects the presence of the additional information in the program, this additional information is temporarily stored in a memory in the television set and an indication signal is given to the user. If the user then presses a button, part of the additional information is displayed on the television screen, e.g. the description and price of the product. If the user wants to buy this product he then again presses a button and a connection is made via a modem in the television set, using the stored telephone number.
  • a purchase order is sent via the modem including the identification of the desired product and the identification of the buyer.
  • the execution of the actions involved in processing the purchase of a given product requires an amount of time.
  • the product details must be displayed on the screen and the user may need to fill out some details concerning the purchase. Care should be taken that the purchase of one product does not interfere with the presentation and sending of additional information for the next product.
  • sufficient time must be allowed between different products and at the side of the television set, measures must be taken to prohibit the interference, e.g. skipping the purchase information of one of the products if a next one comes available in the program signal.
  • This object is achieved according to the invention in a method that further includes the steps of, if the user indicates the intention to buy, locally storing in a list the purchase order for the product; upon request by the user, presenting the list with the purchase order for review and offering the option to finalize the purchase order; and if the user finalizes the purchase order, sending away the purchase order for processing.
  • Locally storing the purchase order requires less time than finalizing the purchase order and sending it away. Consequently, the user is involved with the purchase for a shorter time and his attention is drawn from the currently presented program for a shorter time. This reduces the risk that the user may miss a next, maybe more attractive, advertisement and purchase offer.
  • a further advantage is that the advertisers offering their products through the program content and the additional purchasing information, gain more attention from the users since the purchase handling during the program presentation requires less time.
  • the review of stored purchase orders prior to actually sending them away gives the user the possibility for a more considerate and balanced decision regarding the purchases.
  • the user may place various purchase orders during the day while watching the programs since he is reassured that he can take back a purchase order if a more attractive product was offered after he had already order some product. For instance, when the user is watching a music program and has ordered a certain CD he may find a later announced CD more attractive. He can then order that later CD, since he can withdraw the earlier order when reviewing the list of stored purchase orders.
  • the product information on basis of which the user decides to buy the product need not be completely present in the program data but can be obtained from a remote computer.
  • the product information can then contain more data, like pictures or other forms of voluminous data, than would be possible if all data were to be coded in the program data.
  • the additional information obtained from the remote computer may contain up- to-date product information like availability and price. This is especially valuable in case the transmitted program data has been recorded some time prior to the presentation to the user.
  • This object is achieved according to the invention in a local terminal which is characterized in that it includes storing means for locally storing in a list the purchase order for the product and reviewing means for presenting the user the stored list for review and for presenting the user the option to finalize the purchase order.
  • An embodiment of the local terminal according to the invention is described in claim 5. The user is then explicitly informed that there is at that moment an opportunity to order a product.
  • the detection means of this embodiment avoids the need to include an indication that a product can be ordered in the audio and/or video program data itself.
  • the presence of the purchasing information can be signaled in one of various ways, for example a logo may be overlaid on the video on the television screen, an indicator lamp on the local terminal may light up or a characteristic sound may be reproduced.
  • a modem is an easy and flexible way to send data to a remote location for handling the purchase order.
  • the connection can be made via a public telephone line.
  • Figure 1 schematically shows the most important components of a local terminal according to the invention.
  • FIG. 1 schematically shows the most important components of a local terminal according to the invention.
  • a number of the means of the local terminal 100 are implemented a software modules in computer architecture. It should be noted that another distribution of the required function over the modules is possible and that some of the means can be implemented in hardware.
  • the local terminal 100 has a receiver 102 to receive audio and/or video program data via an input 104.
  • the audio and/or video program may be transmitted to the local terminal via a cable, via broadcast, via playback from a local storage medium, or via some other way.
  • the program data concerns a certain program, like a show or a documentary or the like, to be presented to the user at the local terminal.
  • the local terminal is a television set equipped with the additional means required for the invention and further described below.
  • the program is presented to the user via display 106 and speakers 108.
  • the program data contains purchasing information which may be related to the program content but which is not presented as part of the program content.
  • the purchasing information is coded in the lines corresponding with the Video Blanking Interval of the television image according to the well- known teletext standard.
  • the teletext decoder of the television set decodes these lines and retrieves the information in it.
  • the local terminal has a detector 110 which operates with the teletext decoder and which detects the presence of the additional purchasing information.
  • the detector signals this presence by switching on indication lamp 111, which informs the user that the purchasing information is available and that a product may be bought.
  • indication lamp 111 which informs the user that the purchasing information is available and that a product may be bought.
  • a characteristic sign may be shown on the display 106 or a characteristic sound may be reproduced through speakers 108.
  • the local terminal comprises a processor 112 for the execution of program instructions stored in memory 114.
  • the local terminal further has an interface 116 to exchange data with peripheral devices.
  • the memory 114 contains a number of modules for carrying out various functions of the terminal.
  • the memory has storage space 120 for storing the purchasing information extracted from the program data and a list 122 for storing the list of purchase orders.
  • the presenting means 124 presents on the display 106 the user information about the product announced in the purchasing information give the user the option to buy this product.
  • a purchase order is assembled and storing means 126 stores this purchase order in the list 122. Furthermore, there is reviewing means 128 for presenting to the user the purchase orders stored in the list 122 for review. Per purchase order, the user can choose to finalize the order or choose to discard the order. If the order is finalized, it is sent via modem 130 to the organization processing the order. If the order is to be discarded, it is deleted from the list 122. Furthermore, there is a remote control 132 with which the user may control the various functions of the local terminal. The remote control sends its commands as infrared signals to the terminal where they are received by infrared receiver 134 and processed. It will be clear that other ways of control of the functions are possible
  • the operation of placing a purchase order according to the invention, whereby the local terminal is a television set, is as follows.
  • a broadcast station broadcasts a TV program and the program data of that program is received through receiver 102 and reproduced via display 106 and speakers 108.
  • additional purchasing information is coded in the program data and transmitted together with the program data to the local terminal.
  • the detector 110 detects the presence of the purchasing information, signal this to the user via indication lamp 111 and stores the information in storage space 120.
  • the user then activates presentation means 124 to view the purchase information, e.g. via a simple click on the appropriate button on the remote control. If the user wants to buy the corresponding product he indicates this, e.g. by again pressing the button on the remote control.
  • the purchase order is then stored in list 122 and the normal presentation of the TV program is resumed. At a later instant, additional purchasing information is present for another product and this is again signaled to the user. The user may again view this information and possibly order that product as well. If so, this purchase order is added to the list 122 where the previous order has been stored. This process may be repeated many times, possibly interrupted by one ore more breaks in the presentation of programs. After the viewing session or sessions, the user may activate the television set and bring it in the so-called dash board mode. In this mode, there is no reception and presentation of TV programs but a page appears on the screen with a number of icons. Each of these icons represent a certain function of the television set, e.g. changing the settings.
  • One of the icons is called 'session purchase' and is to access the list 122.
  • the user may make an impulse purchase while watching a TV program.
  • the user decides on the purchase and finalizes it in one go.
  • the user may make a decision that is an intention to purchase while watching the TV program and this intention is stored without immediately being finalized. A number of these intentions may be made and stored. Then at a later instant, the user may review these decisions in a single session and decide on the intentions to purchase for all together.
  • This concept according to the invention is called 'session purchasing' since a number of actual purchases are made in a single session.
  • the purchasing information is a Uniform Resource Locator (URL) used to access locations via the Internet. It is signaled to the user if a URL is present in the program data relating to a product that can be purchased. The user may then press the purchase button on the remote control, expressing his interest in the product, and the URL is stored in list 122. A number of these URLs may be stored during watching this and other TV programs. At a later instant the when the user reviews the list, the address indicated by the URL is accessed and information is retrieved. This may be additional product information and may relate to filling out details for actually placing the purchase order.
  • URL Uniform Resource Locator
  • a URL can be used for two purposes in this embodiment. First, it may be used to retrieve additional information further describing the product or purchasing detail of the product. Secondly, it is used as the address where the order is to be placed. For a given product these two URLs may be point to the same address but they also may point to two different addresses for the two respective purposes. So the additional information is then obtained from one location and the purchase order details are stored at another location.
  • the local terminal 100 was a television set receiving and presenting a television program.
  • the local terminal may be a radio receiving a radio program.
  • the radio may then have a display for presenting the required information or may be capable of being connected to some display.
  • the local termmal may be a Personal Digital Assistant (PDA) equipped with a receiver for the reception of program data and with a modem for the exchange of the required data.
  • the local terminal may be a Personal Computer equipped with a receiver for the reception of program data and with a modem for the exchange of the required data.

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Databases & Information Systems (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Marketing (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Human Computer Interaction (AREA)
  • General Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Television Systems (AREA)
EP00965890A 1999-09-02 2000-08-21 Method and device for home shopping Withdrawn EP1127464A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP00965890A EP1127464A1 (en) 1999-09-02 2000-08-21 Method and device for home shopping

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
EP99202844 1999-09-02
EP99202844 1999-09-02
EP00965890A EP1127464A1 (en) 1999-09-02 2000-08-21 Method and device for home shopping
PCT/EP2000/008184 WO2001019085A1 (en) 1999-09-02 2000-08-21 Method and device for home shopping

Publications (1)

Publication Number Publication Date
EP1127464A1 true EP1127464A1 (en) 2001-08-29

Family

ID=8240597

Family Applications (1)

Application Number Title Priority Date Filing Date
EP00965890A Withdrawn EP1127464A1 (en) 1999-09-02 2000-08-21 Method and device for home shopping

Country Status (5)

Country Link
EP (1) EP1127464A1 (ja)
JP (1) JP2003509760A (ja)
KR (1) KR20010083942A (ja)
CN (1) CN1321397A (ja)
WO (1) WO2001019085A1 (ja)

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US8261306B2 (en) 2001-12-11 2012-09-04 Koninklijke Philips Electronics N.V. System for and method of shopping through television
KR20020038608A (ko) * 2002-02-14 2002-05-23 조영철 맞춤정보에 따른 홈쇼핑 방송프로그램 제공 장치 및 그 방법
KR20040048158A (ko) * 2002-12-02 2004-06-07 에스케이 텔레콤주식회사 휴대폰을 이용한 tv 홈쇼핑 방법
KR100487538B1 (ko) * 2003-05-01 2005-05-03 주식회사 알티캐스트 Tv 플라자 기능을 갖는 셋톱박스를 이용한 정보브라우징 방법
CN101136094A (zh) * 2007-09-29 2008-03-05 腾讯科技(深圳)有限公司 一种电子商务交易方法及系统
GB0913360D0 (en) * 2009-07-31 2009-09-16 Clyk Ltd Processing selections within interactive video
CN102842095A (zh) * 2012-07-13 2012-12-26 Tcl集团股份有限公司 一种应用程序购买方法及装置
CN109146450A (zh) * 2017-06-16 2019-01-04 阿里巴巴集团控股有限公司 支付方法、客户端、电子设备、存储介质和服务器
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Also Published As

Publication number Publication date
JP2003509760A (ja) 2003-03-11
WO2001019085A1 (en) 2001-03-15
CN1321397A (zh) 2001-11-07
KR20010083942A (ko) 2001-09-03

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