EP0938804A1 - Procedure et systeme de transmission d'un appel d'urgence en cas de panne dans le reseau telephonique - Google Patents

Procedure et systeme de transmission d'un appel d'urgence en cas de panne dans le reseau telephonique

Info

Publication number
EP0938804A1
EP0938804A1 EP97947058A EP97947058A EP0938804A1 EP 0938804 A1 EP0938804 A1 EP 0938804A1 EP 97947058 A EP97947058 A EP 97947058A EP 97947058 A EP97947058 A EP 97947058A EP 0938804 A1 EP0938804 A1 EP 0938804A1
Authority
EP
European Patent Office
Prior art keywords
emergency
call
mobile station
telephone
procedure
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP97947058A
Other languages
German (de)
English (en)
Inventor
Juha HÄGGMAN
Marko Konttinen
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nokia Oyj
Original Assignee
Nokia Telecommunications Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Telecommunications Oy filed Critical Nokia Telecommunications Oy
Publication of EP0938804A1 publication Critical patent/EP0938804A1/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/20—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/04—Special services or facilities for emergency applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/08—Indicating faults in circuits or apparatus
    • H04M3/12—Marking faulty circuits "busy"; Enabling equipment to disengage itself from faulty circuits ; Using redundant circuits; Response of a circuit, apparatus or system to an error
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Definitions

  • the present invention relates to a procedure as defined in the preamble of claim 1 for the rerouting of emergency calls from a telephone exchange or concentrator in a wired telephone network in a failure situation, which may arise when the links between telephone exchanges or the higher telephone exchange is inoperative.
  • the interconnecting lines or the higher telephone exchange i.e. the telephone exchange to which the telephone exchange or concentrator with which the subscriber is communicating is connected
  • the internal traffic in the telephone exchange or concentrator still works normally.
  • emergency communication is directed to a given subscriber line connected in conjunction with the telephone exchange or concentrator.
  • the operator Having received no- tice of the malfunction in the telephone network, the operator sends the Regional Fire Brigade Control Centre (RFBCC) information as stipulated (12.4.1995) by the Telecommunications Administration Centre about the situation if the expected duration of the disturbance exceeds 30 minutes and the number of disabled subscriber lines exceeds one hundred. Having received this information, the RFBCC sends e.g. a municipal fire service unit to the exchange for emergency communication service.
  • RFBCC Regional Fire Brigade Control Centre
  • the crew of this unit establishes a te- lephone connection with the subscriber line in the telephone exchange or concentrator to which emergency calls are directed, receives any emergency calls and connects them further to the RFBCC via a fire service wireless network.
  • the problem is that the transmission of emergency calls may be delayed due to human factors. Passing the information from the operator's control room to the RFBCC takes minutes. In areas where there is no regular fire brigade in continuous readiness at a fire station, the delay before readiness for departure of the fire brigade is five minutes, in other words, it takes five minutes from the alarm given by the RFBCC before the fire brigade is ready to depart.
  • the emergency vehicle travels at a speed of about 1 km/min in emergency service.
  • the object of the present invention is to eliminate the problems described above.
  • a specific object of the invention is to present a procedure and a system for directing emergency calls to a regional fi- re brigade control centre without manual switching by human labour.
  • a further object of the invention is to present a system for re-routing emergency calls without delay in the event of malfunction in the telephone network, a system that always works regardless of the duration or extent of the malfunction.
  • the procedure of the present invention for ensuring emergency calls is applicable in a telephone network comprising a number of telephone exchanges and interconnecting lines for the setup of connections between the telephone exchanges. Moreover, connected to the telephone exchange are a number of terminal devices used to set up calls or data connections via the telephone network. Further, in the procedure of the invention, in a situation that may arise when there is a fault in the higher exchange or in the interconnecting line leading to it, an emergency call received at the telephone exchange is directed to a subscriber line connected to the telephone exchange for emergency calls.
  • the telephone exchange may also comprise an access node, via which subscribers in a local loop are connected to the telephone exchange. A subscriber line for emergency calls can be connected to the access node as well.
  • a mobile station is connected to the subscriber line for emergency calls and the emergency call is passed on from the subscriber line by means of the mobile station.
  • the mobile station may be one working in any mobile communication network, such as the GSM network (Group Special Mobile) , NMT network (Nordic Mobile Telephone) , ARP network (car radiotelephone) or in a corresponding network.
  • the use of network other than the GSM network may be appropriate in remote districts where no GSM coverage exists; in respect of coverage area, the ARP and NMT networks are still better than the GSM network.
  • the present invention has the advantage that the system of the invention involves no delay in the re-routing and further routing of emergency calls in the event of failure of the telephone network.
  • Another advantage of the invention as compared with prior art is that it makes it possible to leave out one human factor, i.e. one operator, who may delay or distort the emergency call or even fail to pass on the message at all, from the link between the person making an emergency call and the person on duty in the RFBCC answering service.
  • a further advantage of the present invention is that emergency communication is ensured even during short disturbances, which at present do not require any special measures at all. Moreover, the operator will have more time to inform the RFBCC about disturbances .
  • system of the invention has the advantages of being simple and cheap and that it can be implemented by combining existing equipment and properties. Furthermore, the invention makes it unnecessary for the fire service to engage personnel and equipment in telephone answering duties.
  • the mobile station is connected to the subscriber line for eraer- gency calls via an adapter.
  • the functions of the adapter are to carry out the dialling in the mobile station and, after that, connect the emergency call wanted by the subscriber to the mobile station.
  • the emergency call is preferably connected in steps as follows. First, the telephone exchange receives the dialling for the emergency call and, based on this, in the event of failure of the telephone network, the call received at the telephone exchange is connected to the adapter. Next, by means of the adapter, the number for the emergency call is dialled and the call is connected to the mobile station.
  • the mobile station can preferably be provided with a directional antenna, which is used to improve reception in the mobile station.
  • the number dialled by the subscriber in a failure situation is monitored in the telephone exchange and, based on this monitoring, call setup via the subscriber line connected for emergency calls is disabled if it is found that the connection is intended for a call other than an emergency call.
  • emergency calls can be switched in a failure situation as effectively as possible.
  • the emergency call can be an automatic alarm message, an alarm call or the like.
  • the system of the invention for ensuring emergency communication in a telephone network compri- sing a number of telephone exchanges, to which is connected a subscriber line for emergency calls, the links between which are implemented using interconnecting lines and to which are connected a number of terminal devices used to set up calls or data connections via the telephone network, comprises an arrangement whereby an emergency call received at a telephone exchange in a failure situation is directed to a subscriber line connected to the telephone exchange for emergency calls.
  • the subscriber line may be con- nected e.g. to an exchange room in conjunction with the telephone exchange.
  • the telephone network comprises a mobile station connected to the telephone exchange and used to transmit emergency calls.
  • the telephone exchange comprises an adapter connected to the mobile station to carry out the dialling for an emergency call in the mobile station and connect the emergency call to the mobile station.
  • the system may comprise a directional antenna connected to the mobile station to improve its reception.
  • the system comprises means in the telephone exchange for monitoring the call setup request given by a subscriber and, based on this monitoring, call setup via the subscri- ber line connected for emergency calls is disabled if it is discovered that the connection is intended for a call other than an emergency call.
  • the system presented in the drawing comprises telephone exchanges 1 and la, which are connected to each other via an interconnecting line 2.
  • telephone exchange 1 Connected to telephone exchange 1 is a terminal device 3, which can be used to set up a call via the telephone exchange 1.
  • Telephone exchange la is further connected to e.g. to another network 7.
  • the other network may be any public telephone network.
  • the telephone exchange may also be the access node of a wired or wireless local loop, in which it functions as a concentrator, concentrating the subscribers connected to it onto the link 2.
  • the link 2 may be e.g. a dynamic V5.2 concentrator interface consisting of one or more (1 - 16) PCM (Pulse Code Modulation) lines.
  • the telephone ex- change or access node 1 is also provided with means 6 for monitoring the number dialled by the subscriber in a failure situation, e.g. in the case of a fault in the interconnecting line 2 or telephone exchange la. Based on this monitoring, only a call addressed to an emergency number is accepted and directed to the subscriber line connected for emergency calls in telephone exchange 1.
  • the system presented in the figure further comprises an adapter 5 connected to telephone exchange 1.
  • a mobile station 4 Connected to the adapter 5 is a mobile station 4, which is used to set up an emergency call connection in the event of a failure in the system.
  • the mobile communication network in which the mobile station 4 works is, in respect of the transmission paths be- tween the mobile communication exchanges and the base stations, independent of wired networks, and thus it functions even in the failure situations referred to above.
  • a directional antenna 6 physically located e.g. on the roof of the telephone exchange 1 (presented in the figure only as an example) .
  • the change required by the system of the invention in the network components currently used can be effected via relatively small technical measures.
  • the telephone exchange already has a feature for directing emergency calls to a subscriber line connected for emergency calls, which may be located e.g. in an external box of the exchange.
  • the adapter 5 performs the call connection after the mobile station 4 has carried out the dialling.
  • the technical implementation of the adapter 5 is obvious to the person skilled in the art and is therefore not defined here in detail.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Alarm Systems (AREA)

Abstract

L'invention concerne une procédure et un système qui permettent de détourner un appel d'urgence en cas de panne dans le réseau téléphonique. Selon l'invention, les appels d'urgence sont placés dans un concentrateur et acheminés vers une ligne d'urgence, puis vers un centre de contrôle régional des sapeurs pompiers, par l'intermédiaire d'une station mobile reliée à la ligne d'urgence. Dans le système de l'invention, aucun retard n'intervient dans le détournement et l'acheminement subséquent des appels d'urgence en cas de panne dans le réseau téléphonique.
EP97947058A 1996-12-11 1997-12-11 Procedure et systeme de transmission d'un appel d'urgence en cas de panne dans le reseau telephonique Withdrawn EP0938804A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
FI964968A FI964968A (fi) 1996-12-11 1996-12-11 Menetelmä ja järjestelmä hätäpuhelun välittämiseksi puhelinverkon vikatilanteessa
FI964968 1996-12-11
PCT/FI1997/000778 WO1998026568A1 (fr) 1996-12-11 1997-12-11 Procedure et systeme de transmission d'un appel d'urgence en cas de panne dans le reseau telephonique

Publications (1)

Publication Number Publication Date
EP0938804A1 true EP0938804A1 (fr) 1999-09-01

Family

ID=8547252

Family Applications (1)

Application Number Title Priority Date Filing Date
EP97947058A Withdrawn EP0938804A1 (fr) 1996-12-11 1997-12-11 Procedure et systeme de transmission d'un appel d'urgence en cas de panne dans le reseau telephonique

Country Status (6)

Country Link
EP (1) EP0938804A1 (fr)
CN (1) CN1240086A (fr)
AU (1) AU726033B2 (fr)
BR (1) BR9713894A (fr)
FI (1) FI964968A (fr)
WO (1) WO1998026568A1 (fr)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
AU2485999A (en) * 1998-01-30 1999-08-16 Alcatel Usa Sourcing, L.P. Emergency wireless backup for telecommunications terminal
NO983158L (no) * 1998-07-08 2000-01-10 Safetel As Anordning for opprettelse av alternativ telekommunikasjonsvei
DE10209853B4 (de) * 2002-03-06 2004-11-04 Siemens Ag Aufbau einer Notrufverbindung in einem zellularen Funkkommunikationssystem
ES2213470B1 (es) * 2002-10-02 2005-08-01 Jon Karla Maeso Echevarria Avisador de emergencias para telefonos.
WO2005059858A1 (fr) * 2003-12-18 2005-06-30 Teck Cheong Richard Cheung Systeme et procede pour surveiller un objet
JP6820475B2 (ja) * 2017-02-08 2021-01-27 アイコム株式会社 音声通信システム、端末装置、および、プログラム

Family Cites Families (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB8427776D0 (en) * 1984-11-02 1984-12-12 Tunstall Telecom Ltd Emergency call system
US5185779A (en) * 1987-08-05 1993-02-09 Norbert Zawacki Cellular alarm backup system
FR2638307B1 (fr) * 1988-10-21 1994-06-10 Cit Alcatel Centre de commutation pour application radiomobile
US5146486A (en) * 1989-08-31 1992-09-08 Lebowitz Mayer M Cellular network data transmission system
FI914785A (fi) * 1991-10-10 1993-04-11 Asko Tauno Oskari Virtanen Alarmsystem
US5454025A (en) * 1992-11-12 1995-09-26 Mulrow; Robert J. Switch bypass for a public safety calling system
DE4318441A1 (de) * 1993-06-03 1994-12-08 Sel Alcatel Ag Notruf-System
US5661779A (en) * 1994-03-07 1997-08-26 Proctor & Associates Company, Inc. Rapid response backup system for telecommunications networks

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO9826568A1 *

Also Published As

Publication number Publication date
CN1240086A (zh) 1999-12-29
AU726033B2 (en) 2000-10-26
BR9713894A (pt) 2000-02-29
WO1998026568A1 (fr) 1998-06-18
AU5224498A (en) 1998-07-03
FI964968A (fi) 1998-06-12
FI964968A0 (fi) 1996-12-11

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