EP0875048B1 - Terminal pour operations de paiement sans especes en self-service - Google Patents
Terminal pour operations de paiement sans especes en self-service Download PDFInfo
- Publication number
- EP0875048B1 EP0875048B1 EP97914044A EP97914044A EP0875048B1 EP 0875048 B1 EP0875048 B1 EP 0875048B1 EP 97914044 A EP97914044 A EP 97914044A EP 97914044 A EP97914044 A EP 97914044A EP 0875048 B1 EP0875048 B1 EP 0875048B1
- Authority
- EP
- European Patent Office
- Prior art keywords
- customer
- operator
- terminal according
- terminal
- screen
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
Images
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
- G07F7/08—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
- G07F7/08—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
- G07F7/12—Card verification
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
- G07G1/12—Cash registers electronically operated
-
- H—ELECTRICITY
- H01—ELECTRIC ELEMENTS
- H01H—ELECTRIC SWITCHES; RELAYS; SELECTORS; EMERGENCY PROTECTIVE DEVICES
- H01H2239/00—Miscellaneous
- H01H2239/032—Anti-tamper
Definitions
- the invention relates to a terminal for self-service Processing cashless payment transactions.
- Cash register systems which operate with a a separate housing arranged device for non-cash Payment of bills.
- the credit card reader is only for one card type, usually a magnetic stripe card, suitable.
- the housing is on the pay table in the Hand area provided by the customer while all other billing acts including the issue of a from Customers to be signed payment release receipt and a receipt at the remote cash register be made.
- a transaction is in progress doing something like this: The data of the claim services or goods taken recorded by the operator and the invoice amount Customers communicated or displayed on a customer ad.
- a cashless customer then leads his Credit card into the credit card reader and gropes his PIN number in the PIN keyboard. Then from proof of payment to the cash register printer printed by the operator to the customer Sign is submitted. After receipt of the signed The operator activates the payment release document a 'ACCOUNT CLOSING' button, whereupon the cash register printer a receipt for payment - generally a receipt - issues, which is given to the customer. The operator must therefore opt for a billing process from the cash register and the customer several times turn to.
- a terminal for the registration and settlement of goods and services on one operator side and for that self-service processing of cashless payment transactions been proposed to a customer side the customer side Operating area a card reader, a customer display and a keyboard and its operator-side operating area a cashier display and at least one cashier keyboard contains.
- the terminal has a flat shape lying cuboid, in its flat top surface -from seen from the operator side - a two-part front Cashier keyboard, in the middle area next to each other Cashier display and a receipt printer and behind it the customer display are installed. Furthermore, on the customer side a trough is provided, in which another display, a Card readers and a PIN keyboard are used.
- the arrangement of the controls and indicators on the Top of the flat structure leaves the known terminal ergonomically favorable operation only if Operator and customer occupy the same position both sit or stand. In most applications but the operator sits on one side of one Cashier and the customer is on the other side. The terminal is then at eye level and hand height of the seated Arrange person. The trough with the PIN keyboard on the customer side in front of the operator's eyes protected, but not the operator display the eyes of the customer. In addition, the customer can Observe inputs on the operator keyboard and unauthorized access them, for example around the cash drawer to open. There is also a printer for checks or transfers not mentioned in the publication.
- From GB 1 565 584 A is a terminal with a customer side and an operator keyboard known between which one on both sides as a display device serving survey is arranged.
- the object of the invention is therefore to propose a terminal, on the one hand, the recording and billing of Goods and services and on the other hand self-service Processing of cashless payment transactions by one Enables customers in a discreet way, using deposit forms, Settlement and deposit documents in the access area of the customer can be printed.
- a print area with a printer one slot-like input / output opening accessible at least from above for forms and a delivery opening for a billing or posting voucher between the Customer side and the operator side allows the customer his cashless payment activities really independent without the operator being forced to single keystrokes during this transaction or make handouts.
- the printing area is so ergonomically arranged that the operator can intervene if a Customer - such as an elderly or disabled person - this wishes.
- the arrangement of the print area in a between the Customer and the operator area towering trapezoidal The middle section prevents insight and access at the same time from the opposite operating side too with different, sitting or standing work postures the operator and the customer. Furthermore results an ergonomically favorable division of the customer and / or the operating area in a flat section for input elements and one steep section for display elements such as one Screen.
- the security against insight from the sides can on the customer side through side walls increase.
- the customer side can the various application and Be equipped according to country needs: In the simplest Case is a card reader and a PIN keyboard intended.
- the card reader can be used for magnetic stripe or be suitable for chip cards. Because during a transition period both the old-fashioned magnetic stripe cards and even the newer chip cards are used, it is special advantageous to readers for both card types or one Use a combi reader.
- a keyboard and a separate screen can also be a screen with a touch sensitive Input area in the manner of a so-called 'Touch Screen' can be used. This is then preferred in the flat part of the customer Operating area built in.
- a screen with a pen writable input surface in the manner of a so-called 'Pen computers' can be used. This can either be in the flat section of the customer's operating area or be installed in the steep section.
- Figure 1 is a terminal 10 for the acquisition and billing of goods and services and for the self-service processing of cashless payment transactions in one perspective view with a view of the operator side 12 shown.
- the base area of Terminal 10 corresponds to that of an electronic control unit 14 the terminal is set up.
- In the operator side Front wall 16 of the control device are drives 18 for various transportable storage media such as Floppy disks or compact disks installed.
- the lineup on a control unit is to be understood as an example;
- the invention also leaves the installation of Terminal 10 on a cash register drawer or a table.
- the center of the terminal 10 is surrounded by a printing area 20 ingested by one across the entire width of the terminal, trapezoidal in cross section Survey 22 is formed.
- a printing area 20 ingested by one across the entire width of the terminal
- trapezoidal in cross section Survey 22 is formed.
- the survey is a combined one Printer for forms and accounting documents such as Receipts installed. This will be discussed further below.
- An operating area 26 is arranged on the operator side 12, one flat around the horizontal rising approx. 30 ° towards the center of Terminal 10 Partial area 28 and includes a steep partial area 30. This forms one with the flat portion 28 obtuse angle.
- the angles are only examples to understand: Without deterioration in usability can the flat portion 28 with respect to the horizontal have an incline of 0-30 ° and with the steep section 30 form an angle ⁇ 90 °.
- the operator-side operating area 26 is in a housing 32 arranged. This has an angular side profile, one leg 34 is on a footprint 36 of the terminal 10 supports and the angle of inclination of the other leg 38 of the inclination of the operator rising wall 40 of the survey 22 is adapted.
- the operator-side operating area 26 can also be in the Footprint 36 and the operator's ascending Wall 40 of the survey 22 can be integrated, the use a separate housing 32 offers the advantage that the operator-side operating area 26 also removed from the survey 22 can be operated.
- the flat section 28 occupies a cash desk keyboard 42. In the steep Sub-area 30 has an operator display 44 installed.
- FIG. 2 shows a second in a perspective view Embodiment of an operator side 12 'of the terminal 10.
- an operator keyboard 46 and one Display device 48 in an approx. 30 ° inclined one-part operating area 26 'installed. This arrangement is particularly suitable for installation of the terminal on a standing desk.
- the display device 48 can also be used with a touch sensitive Surface equipped like a 'touch screen' be.
- FIG 3 shows the terminal 10 in a perspective view Top view of the customer's side 24 with a first Embodiment of a customer designated 50 Operating area.
- the operating area 50 comprises a flat partial area 52 and one that forms an obtuse angle with it steep section 54.
- the flat section 52 is one for entering its legitimizing the credit card user certain personal identification number 'PIN' PIN keyboard 56 inserted.
- a flat screen 58 around its upper edge pivotally attached, the surface with an input surface that can be written on with a pen is provided.
- Such input areas are of so-called Pen computers known. Shown in dashed lines the screen is pivoted down position 58 ' with its back on the steep section 54 of the customer's operating area 50. In this position the screen is only for the display of the Customers of certain information. In his swung up The screen 58 is flush with the position Surface 60 of the survey 22.
- the input surface of the screen 58 is writable. Laterally is the screen of side walls 62, 64 through Locks not shown supported.
- the second Side wall 64 is also a side boundary wall in one piece with the elevation 22 or pivotable or removable on this trained cover 66 for one Paper supply roll 68.
- the side walls 62, 64 serve at the same time as a privacy screen for the PIN keyboard 56.
- a card reader 72 installed for chip cards.
- a swipe reader 74 is parallel to the front wall 70 embedded in terminal 10 in front of cover 66. Instead of both card readers 72, 74, depending on the requirement only one of the two card readers can be installed.
- the card reader 72 can also be a plug-in reader for magnetic stripe cards or a combined one Trade magnetic stripe / chip card readers. In the In the latter two cases, the swipe reader 74 omitted.
- FIG. 4 shows the terminal 10 in a perspective view Top view of the customer side 24 with a second one Embodiment of a customer designated 80 Operating area.
- This differs from that Operating area 50 in Figure 3 in that a flat portion 82 with a pressure-sensitive input unit 84 equipped for the electronic capture of signatures is. This can also be done on a screen surface be upset. The screen surface can also be designed as a so-called touch screen.
- the steep section 86 is with a fixed display device 88 equipped.
- the left side wall 62 ' has only that half the height of the steep section 86.
- Both top edges of the dispensing opening 104 are tear-off edges 110 for posting documents 108 trained. This makes it both the operator as well as a customer, a voucher from to tear off the paper supply.
- a cutting device below the top edge of the discharge opening 104 in the paper chute 100 a cutting device, not shown be provided for posting documents.
- a scanner is on a side wall 112 of the terminal 10 114 for capturing machine-readable goods labels, especially appropriate for barcode marking.
- the Terminal 10 can be right next to a goods conveyor of a check-out cash desk, whereby a very compact structure of such a cash desk becomes possible.
- a billing and payment process is like described below, due to the different Embodiments of the operator side 12 and the customer side 24 of the terminal 10, the cash register keyboard 42 and the operator keyboard 46 under the term “Cashier keyboard”, operator display 44 and display device 48 under the term “cashier display”, the input area on the screen 58 and the pressure sensitive Input unit 84 under the term “Customer Entry” and the screen 58 and display 88 subsumed under the term “customer ad" become.
- the operator records using the cashier keyboard and / or the scanner 114 the goods selected by the customer and finally leads to a clearing of accounts, such as this is generally known from cash registers.
- the single ones Bookings and finally the final amount will be the Customers appear on the customer display.
- the customer will now by corresponding information on the customer display prompted by manual entry on the Customer input a desired payment method, e.g. "BAR”, “CREDIT CARD”, “EC CARD”, “EUROSCHECK” or To select "TRANSFER”.
- the customer When paying with an EC card, the customer is requested to insert his card into the appropriate reader 72 or 74 and on the PIN keyboard 56 his personal Enter the identification number 'PIN'.
- a booking voucher After payment of the invoice amount, a booking voucher will be sent 108 - in this case a receipt - printed out and the customer asked to remove it.
- a terminal 10 for the self-service processing unbar Payment transactions is in the same way in the banking area applicable.
Landscapes
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Cash Registers Or Receiving Machines (AREA)
- Accessory Devices And Overall Control Thereof (AREA)
Claims (13)
- Terminal (10) pour l'enregistrement et le décompte de marchandises et de prestations sur un côté (12) opérateur, et pour le déroulement en libre-service d'opérations de paiement sans espèces sur un côté (24) client, comprenantune région (50, 80) de commande côté client, qui comprend au moins un lecteur (72, 74) de cartes, un dispositif (58, 88) d'affichage pour client et une zone (58, 84; 56) d'entrée pour client, pour l'introduction manuelle de données,une région (26, 26') de commande côté opérateur, qui comprend un dispositif (44, 48) d'affichage pour caissière et au moins un clavier (42, 46) pour caissière,et comprenant une imprimante comportant une ouverture (104) de sortie de reçus (108) de comptabilisation,
- Terminal suivant la revendication 1, dans lequel la partie (22) surélevée s'étend sur toute la largeur du terminal.
- Terminal suivant la revendication 2, comprenant un cache (66), solidaire de la partie (22) surélevée ou monté à pivotement sur cette dernière ou pouvant être retiré de cette dernière, pour une bobine (68) d'alimentation en papier pour des reçus (108) de comptabilisation côté (24) client.
- Terminal suivant l'une des revendications 1 à 3, dans lequel la région (50, 80) de commande côté client et/ou la région (26) de commande côté opérateur comprennent une sous-région (52, 82 ; 28) plane, montante de 0 à 30° par rapport à l'horizontale en direction de l'ouverture (102) d'introduction/sortie en forme de fente, et une sous-région (54, 86 ; 30) en pente raide, qui forme un angle ≥ 90° avec la sous-région (52, 82 ; 28) plane.
- Terminal suivant la revendication 4, dans lequel la sous-région (82) plane du côté (24) client comprend un écran (84), qui est revêtu d'une surface sensible à la pression ou d'une surface d'entrée sensible au contact, à la manière d'un écran tactile (" touch screen ").
- Terminal suivant la revendication 4, dans lequel un écran (58) est disposé côté (24) client, écran qui est équipé d'une surface d'entrée sur laquelle on peut écrire avec un crayon, à la manière d'un ordinateur à crayon optique (" pen computer").
- Terminal suivant l'une des revendications 4 à 6, dans lequel la région (50, 80) de commande côté client est délimitée par des parois (62, 62' ; 64) latérales.
- Terminal suivant la revendication 7, dans lequel une paroi (64) latérale fait partie du cache (66) pour la bobine (68) d'alimentation en papier.
- Terminal suivant l'une des revendications 4 à 8, dans lequel la sous-région (54, 86 ; 30) en pente raide de la région (26) de commande côté opérateur, ou aussi de la région (50, 80) de commande côté client, est équipée d'un écran (44 ; 58, 88).
- Terminal suivant la revendication 9, dans lequel l'écran (58) côté client est équipé d'une surface d'entrée sur laquelle on peut écrire avec un crayon, à la manière d'un ordinateur à crayon optique (" pen computer"), peut pivoter autour de son bord supérieur et peut être fixé dans cette position.
- Terminal suivant l'une des revendications 1 à 10, dans lequel la région (26) de commande côté opérateur est disposée sur un boítier (32) séparé, qui peut être installé à distance du terminal (10).
- Terminal suivant la revendication 11, dans lequel le boítier (32) séparé est de forme de section en équerre, une branche (34) s'appuyant sur la surface (36) d'installation du terminal (10), et l'angle d'inclinaison de la face de l'autre branche (38) qui est tournée vers la partie (22) surélevée trapézoïdale étant adapté à l'inclinaison de la paroi (40) montante, côté opérateur, de la partie (22) surélevée trapézoïdale.
- Terminal suivant l'une des revendications 4 à 12 conjointement avec la revendication 3, dans lequel un lecteur (74) au passage, s'étendant parallèlement à l'ouverture (102) d'introduction/sortie en forme de fente, est disposé entre le cache (66) pour la bobine (68) d'alimentation en papier et la paroi (70) avant côté client.
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE19601726 | 1996-01-18 | ||
DE19601726 | 1996-01-18 | ||
PCT/DE1997/000021 WO1997026629A2 (fr) | 1996-01-18 | 1997-01-09 | Terminal pour operations de paiement sans especes en self-service |
Publications (2)
Publication Number | Publication Date |
---|---|
EP0875048A2 EP0875048A2 (fr) | 1998-11-04 |
EP0875048B1 true EP0875048B1 (fr) | 1999-06-09 |
Family
ID=7783100
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP97914044A Expired - Lifetime EP0875048B1 (fr) | 1996-01-18 | 1997-01-09 | Terminal pour operations de paiement sans especes en self-service |
Country Status (5)
Country | Link |
---|---|
EP (1) | EP0875048B1 (fr) |
JP (1) | JP2000503428A (fr) |
DE (1) | DE59700202D1 (fr) |
ES (1) | ES2135289T3 (fr) |
WO (1) | WO1997026629A2 (fr) |
Families Citing this family (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6304223B1 (en) | 1999-05-12 | 2001-10-16 | Cubic Corporation | Contactless card automatic check-in check-out device |
JP2001155254A (ja) * | 1999-11-25 | 2001-06-08 | Toshiba Tec Corp | 商品販売データ処理装置 |
Family Cites Families (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4032931A (en) * | 1975-12-22 | 1977-06-28 | Haker Floyd H | Money transfer device keyboard terminal |
CA1230423A (fr) * | 1982-11-22 | 1987-12-15 | M. Dan Siler, Iii | Methode et dispositif d'impression de cheques |
GB2180679B (en) * | 1985-09-12 | 1989-04-19 | Suresh Parsram Mirpuri | Improved point-of-sale equipment |
US5053607A (en) * | 1986-10-06 | 1991-10-01 | Carlson Steven R | Point-of-sale device particularly adapted for processing checks |
DE3928268C2 (de) * | 1989-08-26 | 1993-10-21 | Mannesmann Kienzle Gmbh | Kassenendgerät |
WO1994010649A1 (fr) * | 1992-10-30 | 1994-05-11 | Microbilt Corporation | Terminal de transaction a lecteurs multiples |
US5484988A (en) * | 1992-11-13 | 1996-01-16 | Resource Technology Services, Inc. | Checkwriting point of sale system |
-
1997
- 1997-01-09 EP EP97914044A patent/EP0875048B1/fr not_active Expired - Lifetime
- 1997-01-09 WO PCT/DE1997/000021 patent/WO1997026629A2/fr active IP Right Grant
- 1997-01-09 ES ES97914044T patent/ES2135289T3/es not_active Expired - Lifetime
- 1997-01-09 JP JP9525584A patent/JP2000503428A/ja not_active Abandoned
- 1997-01-09 DE DE59700202T patent/DE59700202D1/de not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
EP0875048A2 (fr) | 1998-11-04 |
JP2000503428A (ja) | 2000-03-21 |
ES2135289T3 (es) | 1999-10-16 |
WO1997026629A3 (fr) | 1997-10-23 |
WO1997026629A2 (fr) | 1997-07-24 |
DE59700202D1 (de) | 1999-07-15 |
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