CN1965591A - 呼叫管理业务 - Google Patents
呼叫管理业务 Download PDFInfo
- Publication number
- CN1965591A CN1965591A CNA2005800180785A CN200580018078A CN1965591A CN 1965591 A CN1965591 A CN 1965591A CN A2005800180785 A CNA2005800180785 A CN A2005800180785A CN 200580018078 A CN200580018078 A CN 200580018078A CN 1965591 A CN1965591 A CN 1965591A
- Authority
- CN
- China
- Prior art keywords
- call
- communication
- management service
- customer end
- participant
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/003—Click to dial services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1305—Software aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13091—CLI, identification of calling line
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13106—Microprocessor, CPU
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13175—Graphical user interface [GUI], WWW interface, visual indication
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13176—Common channel signaling, CCS7
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13204—Protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1326—Consultation call, broker's call, call hold, toggling
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13389—LAN, internet
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- General Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
- Exchange Systems With Centralized Control (AREA)
- Sub-Exchange Stations And Push- Button Telephones (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB0408457.0 | 2004-04-15 | ||
GB0408457A GB0408457D0 (en) | 2004-04-15 | 2004-04-15 | Various improvements relating to telephone and conference calls between telephony devices |
Publications (1)
Publication Number | Publication Date |
---|---|
CN1965591A true CN1965591A (zh) | 2007-05-16 |
Family
ID=32320907
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CNA2005800180785A Pending CN1965591A (zh) | 2004-04-15 | 2005-04-15 | 呼叫管理业务 |
Country Status (9)
Country | Link |
---|---|
US (2) | US20070280464A1 (fr) |
EP (1) | EP1738590B1 (fr) |
JP (1) | JP2007533231A (fr) |
CN (1) | CN1965591A (fr) |
AT (1) | ATE485681T1 (fr) |
CA (1) | CA2563536A1 (fr) |
DE (1) | DE602005024246D1 (fr) |
GB (1) | GB0408457D0 (fr) |
WO (2) | WO2005101858A1 (fr) |
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN103004175A (zh) * | 2010-05-11 | 2013-03-27 | 法国电信公司 | 从位于本地网络中的第一固定通信终端向同一本地网络的第二固定通信终端转移呼叫 |
CN103209167A (zh) * | 2012-01-11 | 2013-07-17 | 英特尔移动通信有限责任公司 | 网络设备、通信终端设备、用于控制两者的方法 |
CN104412556A (zh) * | 2012-06-27 | 2015-03-11 | 黑莓有限公司 | 到活动通信设备的呼叫通知的装置、系统和方法 |
CN113645365A (zh) * | 2021-10-13 | 2021-11-12 | 荣耀终端有限公司 | 一种电话会议管理方法及电子设备 |
Families Citing this family (103)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7929953B2 (en) | 2003-08-05 | 2011-04-19 | Roamware, Inc. | Controlling traffic of an inbound roaming mobile station between a first VPMN, a second VPMN and a HPMN |
US7684793B2 (en) | 2003-08-05 | 2010-03-23 | Roamware, Inc. | Anti-traffic redirection system |
US7664494B2 (en) | 2003-02-14 | 2010-02-16 | Roamware, Inc. | Signaling and packet relay method and system including general packet radio service (“GPRS”) |
US8175622B2 (en) | 2003-02-14 | 2012-05-08 | Roamware, Inc. | Method and system for keeping all phone numbers active while roaming with diverse operator subscriber identity modules |
US8331907B2 (en) | 2003-02-18 | 2012-12-11 | Roamware, Inc. | Integrating GSM and WiFi service in mobile communication devices |
US8121594B2 (en) | 2004-02-18 | 2012-02-21 | Roamware, Inc. | Method and system for providing roaming services to inbound roamers using visited network Gateway Location Register |
US8238905B2 (en) | 2003-08-05 | 2012-08-07 | Roamware, Inc. | Predictive intelligence |
US8831580B2 (en) | 2008-08-15 | 2014-09-09 | Hipcricket, Inc. | Systems and methods of initiating a call |
US8804758B2 (en) | 2004-03-11 | 2014-08-12 | Hipcricket, Inc. | System and method of media over an internet protocol communication |
US9237430B2 (en) | 2004-10-12 | 2016-01-12 | Mobileum, Inc. | Flash caller ID for roaming |
KR20060089805A (ko) * | 2005-02-04 | 2006-08-09 | 삼성전자주식회사 | 휴대용 전화번호부 저장 장치와 이를 이용한 전화 발신방법 및 그 이동 전화기 |
WO2007010404A2 (fr) | 2005-03-02 | 2007-01-25 | Roamware, Inc. | Generation dynamique de csi pour abonnes itinerants sortants |
EP1864519B1 (fr) | 2005-03-02 | 2010-01-27 | Roamware, Inc. | Systeme de controle d'appels d'usager itinerant entrant |
US7894805B2 (en) * | 2005-08-31 | 2011-02-22 | Research In Motion Limited | System and method for connecting to an audio conference service using a mobile communications device |
US8130934B1 (en) * | 2005-09-26 | 2012-03-06 | At&T Intellectual Property Ii, L.P. | Method and apparatus for providing network based muting of call legs |
EP2432246A1 (fr) * | 2005-11-03 | 2012-03-21 | Roamware, Inc. | Système de type réseau pour acheminer les appels téléphoniques à partir de réseaux téléphoniques vers des clients VoIP pour des itinérants ou des abonnés qui ne répondent pas |
US8055788B1 (en) * | 2005-11-21 | 2011-11-08 | Hong Kong University Of Science And Technology | Efficient person search mechanism in peer-to-peer networks |
CN101326802B (zh) * | 2005-12-07 | 2014-03-12 | 艾利森电话股份有限公司 | 用于在第二网络中建立连接的方法和网络单元 |
US8023479B2 (en) * | 2006-03-02 | 2011-09-20 | Tango Networks, Inc. | Mobile application gateway for connecting devices on a cellular network with individual enterprise and data networks |
GB0604537D0 (en) * | 2006-03-07 | 2006-04-12 | Ghost Telecom Ltd | Method and apparatus of interfacing and connecting a wireless device(s) and specific application server(s) for location update(s), in-and out-going call(s)... |
US9967129B1 (en) * | 2006-03-09 | 2018-05-08 | Cisco Technology, Inc. | System and method for communicating call information in a sessions initiation protocol (SIP) environment |
TWI342151B (en) * | 2006-03-30 | 2011-05-11 | Method for placing voip calls through a web-based interface and system of the same | |
GB0607102D0 (en) * | 2006-04-10 | 2006-05-17 | Camilleri Michael | Method and architecture(s) for wireless devices call(s) routing |
KR20090015063A (ko) * | 2006-04-27 | 2009-02-11 | 교세라 가부시키가이샤 | 휴대 전화 단말, 서버 및 그룹 통화 시스템 |
US8619636B1 (en) * | 2006-05-03 | 2013-12-31 | At&T Mobility Ii Llc | Methods and systems for creating optimized transmission paths for VoIP conference calls |
US8326927B2 (en) * | 2006-05-23 | 2012-12-04 | Cisco Technology, Inc. | Method and apparatus for inviting non-rich media endpoints to join a conference sidebar session |
US8090944B2 (en) * | 2006-07-05 | 2012-01-03 | Rockstar Bidco Lp | Method and apparatus for authenticating users of an emergency communication network |
US20080037446A1 (en) * | 2006-08-08 | 2008-02-14 | Cisco Technology, Inc. | Facilitating connection to a conference call |
US8358763B2 (en) * | 2006-08-21 | 2013-01-22 | Cisco Technology, Inc. | Camping on a conference or telephony port |
US20080096588A1 (en) | 2006-10-19 | 2008-04-24 | Waytena William L | Telecommunication System |
US9985817B2 (en) * | 2006-11-14 | 2018-05-29 | Tp Lab, Inc. | System and method for a universal phone number service |
US10389762B2 (en) | 2006-12-19 | 2019-08-20 | Bce Inc. | Method, system and apparatus for causing a communication client to join a media-over-packet communication session |
GB0625612D0 (en) | 2006-12-21 | 2007-01-31 | Queen Mary University Of Londo | Establishment of laminar boundary layer flow on aerofoil body |
GB2446191A (en) | 2007-01-31 | 2008-08-06 | Hewlett Packard Development Co | Reconnecting disconnected conference calls within a terminal device |
US20080232570A1 (en) * | 2007-03-20 | 2008-09-25 | Avaya Technology Llc | Automatic Reconstitution of Telecommunications Sessions |
JP2008252830A (ja) * | 2007-03-30 | 2008-10-16 | Saxa Inc | 会議システムおよび端末装置 |
JP4993707B2 (ja) * | 2007-03-30 | 2012-08-08 | Necインフロンティア株式会社 | 会議システム及び会議用電話回線の設定方法 |
US9258427B2 (en) * | 2007-04-18 | 2016-02-09 | At&T Intellectual Property I, Lp | System and method for forwarding calls |
US8854990B1 (en) * | 2007-08-15 | 2014-10-07 | Marvell International Ltd. | Multiple concurrent call sessions over a single voice call account |
US8681958B2 (en) * | 2007-09-28 | 2014-03-25 | Centurylink Intellectual Property Llc | Method for presenting additional information about a telecommunication user |
US8553864B2 (en) | 2007-10-25 | 2013-10-08 | Centurylink Intellectual Property Llc | Method for presenting interactive information about a telecommunication user |
US20090137257A1 (en) * | 2007-11-26 | 2009-05-28 | Patrick Barber | System and Method to Enhance Interaction Between Speakers and Audience |
US8504048B2 (en) * | 2007-12-17 | 2013-08-06 | Geos Communications IP Holdings, Inc., a wholly owned subsidiary of Augme Technologies, Inc. | Systems and methods of making a call |
CA2712396C (fr) * | 2008-01-18 | 2016-12-13 | Zisson As | Systeme de standard telephonique multitechnologie unifie |
US20090207988A1 (en) * | 2008-02-15 | 2009-08-20 | Ericsson, Inc. | Method and system for telecommunication sessions using only initial signal messages |
US8649494B2 (en) * | 2008-08-05 | 2014-02-11 | International Business Machines Corporation | Participant alerts during multi-person teleconferences |
US9210245B2 (en) | 2008-09-18 | 2015-12-08 | Oki Electric Industry Co., Ltd. | Linkage system, linkage method, computer readable recording medium storing linkage program, and exchange |
US8897434B2 (en) * | 2008-12-12 | 2014-11-25 | Verizon Patent And Licensing Inc. | Appointment-related communications |
KR101525760B1 (ko) * | 2009-02-26 | 2015-06-04 | 삼성전자주식회사 | 통화 기능 지원을 위한 사용자 인터페이스 및 이를 지원하는 휴대 단말기 |
US8290135B2 (en) | 2009-02-27 | 2012-10-16 | Research In Motion Limited | Systems and methods for facilitating conference calls using security keys |
EP2224667B1 (fr) * | 2009-02-27 | 2014-07-16 | BlackBerry Limited | Systèmes et procédés pour faciliter des appels en conférence utilisant des flux de média multiples |
US8204197B2 (en) * | 2009-02-27 | 2012-06-19 | Research In Motion Limited | Method and system for conference call scheduling via e-mail |
EP2224666B1 (fr) * | 2009-02-27 | 2012-10-03 | Research In Motion Limited | Systèmes et procédés pour faciliter des appels en conférence utilisant des jetons de sécurité |
US8873728B2 (en) * | 2009-04-22 | 2014-10-28 | Avaya Inc. | Join-us call-log and call-answer messages |
US8855284B2 (en) * | 2009-09-30 | 2014-10-07 | Avaya Inc. | Assignment of full enterprise identity to audio conference bridges for improved conference scheduling and call-in experience |
US8804577B1 (en) * | 2009-09-30 | 2014-08-12 | Shoretel, Inc. | Distributed audio conferencing system |
US8620290B2 (en) * | 2010-02-19 | 2013-12-31 | Cellco Partnership | Method and system for scheduling phone call using SMS |
US9503217B1 (en) * | 2010-04-09 | 2016-11-22 | Ringcentral, Inc. | System and method for releasing media streams from a communication server |
US20110270922A1 (en) * | 2010-04-30 | 2011-11-03 | American Teleconferencing Services Ltd. | Managing participants in a conference via a conference user interface |
US20110268263A1 (en) * | 2010-04-30 | 2011-11-03 | American Teleconferencing Services Ltd. | Conferencing alerts |
US20120134352A1 (en) * | 2010-11-30 | 2012-05-31 | Nextel Communications, Inc. | Systems and Methods for Web-Based Push-To-Talk Communications |
US9489658B2 (en) * | 2011-03-25 | 2016-11-08 | Telcentris, Inc. | Universal communication system |
US20120309373A1 (en) * | 2011-06-01 | 2012-12-06 | Atlanta Trading & Eng Consulting Llc | Proximity-Based Application Activation |
US9219822B2 (en) * | 2011-09-09 | 2015-12-22 | Blackberry Limited | System and method for updating a contact list |
US9665266B2 (en) * | 2011-10-27 | 2017-05-30 | Blackberry Limited | Setting reminders from an instant messaging application |
US9165290B2 (en) * | 2011-11-02 | 2015-10-20 | Microsoft Technology Licensing, Llc | Sharing notes in online meetings |
CN102413072B (zh) * | 2011-11-25 | 2015-07-29 | 华为技术有限公司 | 网络会议中的即时消息处理方法及处理系统 |
US20130225112A1 (en) * | 2012-02-29 | 2013-08-29 | Alcatel-Lucent Usa Inc. | System and/or method for providing an emergency contact telephone number |
US9525986B2 (en) * | 2012-09-05 | 2016-12-20 | Nokia Technologies Oy | Method and apparatus for providing triggered-presentation of a participant message associated with a multi-party communication session |
US8738049B1 (en) * | 2012-11-05 | 2014-05-27 | International Business Machines Corporation | Converged dialog in hybrid mobile applications |
US9130920B2 (en) * | 2013-01-07 | 2015-09-08 | Zettaset, Inc. | Monitoring of authorization-exceeding activity in distributed networks |
US9503485B1 (en) * | 2013-03-01 | 2016-11-22 | Whatsapp Inc. | Connecting communicating devices in a multi-server communication system |
US9325753B2 (en) | 2013-03-15 | 2016-04-26 | Sorenson Communications, Inc. | User interface for creating and administering a user group, and methods of operating such |
US10082934B2 (en) | 2013-03-15 | 2018-09-25 | Sorenson Ip Holdings Llc | Systems, methods, and devices for replacing a contact entry corresponding to a communication device with a contact entry corresponding to a user group |
US9491205B2 (en) * | 2013-03-15 | 2016-11-08 | Sorenson Communications, Inc. | Communication systems and related methods for communicating with devices having a plurality of unique identifiers |
US9742711B2 (en) | 2013-03-15 | 2017-08-22 | Sorenson Ip Holdings, Llc | Communication systems and related methods for notifying devices having a plurality of unique identifiers about missed communications |
US9294423B2 (en) | 2013-03-15 | 2016-03-22 | Sorenson Communications, Inc. | Communication systems and related methods for notifying devices having a plurality of unique identifiers about missed communications |
US9204088B2 (en) | 2013-03-15 | 2015-12-01 | Sorenson Communications, Inc. | Systems including and methods of operating communication devices assigned individual and group identities |
GB2513385B (en) * | 2013-04-25 | 2020-03-11 | Cirrus Response Ltd | A system, method and apparatus for placing telephone calls |
US8737973B1 (en) * | 2013-07-22 | 2014-05-27 | Robert W. Petrunka | Enhanced voice calling using smart phone services |
ES2527973B1 (es) * | 2013-07-31 | 2015-11-11 | Vodafone España, S.A.U. | Procedimiento, sistema y dispositivo para gestionar llamadas en redes del IMS |
US20150111553A1 (en) | 2013-10-21 | 2015-04-23 | Vonage Network Llc | Method and system for automating conferencing in a communication session |
US20150109968A1 (en) * | 2013-10-21 | 2015-04-23 | Vonage Network Llc | Method and system for automating conferencing in a communication session |
US10425536B2 (en) * | 2014-05-08 | 2019-09-24 | Ubiquiti Networks, Inc. | Phone systems and methods of communication |
US20150358476A1 (en) * | 2014-06-05 | 2015-12-10 | Jose Julian Flores-Estrada | System for conducting packet service telecommunications on non-packet enabled devices |
DE102014108063A1 (de) * | 2014-06-06 | 2015-12-17 | Nicknameapps Gmbh | Verfahren zur Kommunikation zwischen zwei mobilen Endgeräten |
JP2016126432A (ja) * | 2014-12-26 | 2016-07-11 | ブラザー工業株式会社 | 遠隔会議プログラム、端末装置、および遠隔会議方法 |
KR101678657B1 (ko) * | 2015-03-06 | 2016-11-22 | 라인 가부시키가이샤 | 회의 서비스 제공 방법 및 컴퓨터 프로그램 |
WO2017007728A1 (fr) * | 2015-07-03 | 2017-01-12 | teleCalm, Inc. | Système téléphonique pour des individus ayant une déficience |
US11516338B2 (en) | 2015-07-14 | 2022-11-29 | Ujet, Inc. | Communication channel enhancement |
WO2017077865A1 (fr) * | 2015-11-05 | 2017-05-11 | コニカミノルタ株式会社 | Système de communication |
DK3491883T3 (da) * | 2016-07-26 | 2021-12-13 | Ujet Inc | Kommunikationskanalforbedring |
EP3382611B1 (fr) * | 2017-03-31 | 2022-09-28 | Mitel Networks Corporation | Système et procédé de calcul et d'analyse d'appel |
US10362178B2 (en) * | 2017-07-25 | 2019-07-23 | Victoria Feldman | Method and system for least cost routing (LCR) of international mobile telephone calls with an integrated money transfer facility |
US10708434B1 (en) * | 2017-10-31 | 2020-07-07 | West Corporation | Enhanced conference access and control |
JP2019117571A (ja) * | 2017-12-27 | 2019-07-18 | シャープ株式会社 | 情報処理装置、情報処理システム、情報処理方法及びプログラム |
US11843719B1 (en) | 2018-03-30 | 2023-12-12 | 8X8, Inc. | Analysis of customer interaction metrics from digital voice data in a data-communication server system |
US11575791B1 (en) | 2018-12-12 | 2023-02-07 | 8X8, Inc. | Interactive routing of data communications |
US10425533B1 (en) * | 2019-01-16 | 2019-09-24 | Capital One Services, Llc | Interacting with an interactive voice response system device or agent device of an organization |
US11196866B1 (en) | 2019-03-18 | 2021-12-07 | 8X8, Inc. | Apparatuses and methods involving a contact center virtual agent |
US11445063B1 (en) | 2019-03-18 | 2022-09-13 | 8X8, Inc. | Apparatuses and methods involving an integrated contact center |
US20210321230A1 (en) * | 2020-04-12 | 2021-10-14 | Lazy Texts, LLC. | Student-controlled text message reminders with third party learning management systems |
EP4102813A1 (fr) | 2021-06-08 | 2022-12-14 | Unify Patente GmbH & Co. KG | Procédé et système d'affectation dynamique de numérotation courte dans des systèmes d'urgence |
Family Cites Families (31)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6717938B1 (en) * | 1999-04-15 | 2004-04-06 | J2 Global Communications, Inc. | System controlling use of a communication channel |
JP2717636B2 (ja) * | 1995-02-09 | 1998-02-18 | 岩崎通信機株式会社 | 電話会議装置 |
GB2320641B (en) | 1996-12-09 | 2001-01-24 | Trillion Properties Ltd | Telephone call initiation |
US6856618B2 (en) * | 1997-10-21 | 2005-02-15 | Intel Corporation | Apparatus and method for computer telephone integration in packet switched telephone networks |
US6731609B1 (en) * | 1998-12-31 | 2004-05-04 | Aspect Communications Corp. | Telephony system for conducting multimedia telephonic conferences over a packet-based network |
EP1075132A1 (fr) * | 1999-08-06 | 2001-02-07 | Lucent Technologies Inc. | Système intégré de programme de maintenance de voix et de données |
US6496201B1 (en) * | 1999-09-30 | 2002-12-17 | International Business Machines Corporation | System and user interface for multiparty conferencing |
AU3272501A (en) * | 1999-11-30 | 2001-06-12 | Acallto, Inc. | Establishing a communication link between parties |
US20010026609A1 (en) * | 1999-12-30 | 2001-10-04 | Lee Weinstein | Method and apparatus facilitating the placing, receiving, and billing of telephone calls |
US20020071539A1 (en) * | 2000-07-25 | 2002-06-13 | Marc Diament | Method and apparatus for telephony-enabled instant messaging |
US20020078150A1 (en) * | 2000-12-18 | 2002-06-20 | Nortel Networks Limited And Bell Canada | Method of team member profile selection within a virtual team environment |
US7606909B1 (en) * | 2001-02-20 | 2009-10-20 | Michael Ely | Method and apparatus for a business contact center |
JP3821677B2 (ja) * | 2001-08-07 | 2006-09-13 | Nttエレクトロニクス株式会社 | 通話制御システム、通話機器、配信センタ側コンピュータ、通話制御方法およびプログラム |
US20030059015A1 (en) * | 2001-09-21 | 2003-03-27 | Mello Eber | Call server allowing calls with multiple participants and multiple services independently of the number of participants |
US7231208B2 (en) * | 2001-10-17 | 2007-06-12 | Palm, Inc. | User interface-technique for managing an active call |
DE60218906T2 (de) | 2001-12-07 | 2007-11-29 | Telefonaktiebolaget Lm Ericsson (Publ) | Dienstzugang und Fernsprechkonferenzsystem und -verfahren in einem Telekommunikationsnetzwerk |
JP3944528B2 (ja) * | 2002-04-01 | 2007-07-11 | SBI Robo株式会社 | 電話によるグループ通話方法及びグループ通話システム |
WO2003094433A2 (fr) * | 2002-04-30 | 2003-11-13 | Web.De Ag | Procede pour etablir une liaison de communications |
AU2003233212A1 (en) * | 2002-04-30 | 2003-11-17 | Web.De Ag | Website-controlled establishment of telephone connections |
US20030227902A1 (en) * | 2002-06-06 | 2003-12-11 | Benjamin Lindquist | System for connecting computer-requested telephone calls using a distributed network of gateways |
EP1377004A1 (fr) * | 2002-06-19 | 2004-01-02 | Alcatel | Méthode pour établir un circuit de conférence entre plusieurs terminaux d'abonné d'un réseau de communication |
US20040006595A1 (en) * | 2002-07-03 | 2004-01-08 | Chiang Yeh | Extended features to conferencing system using a web-based management interface |
US20040125933A1 (en) * | 2002-12-31 | 2004-07-01 | Peng Jun | Managing and initiating conference calls |
US7711810B2 (en) * | 2003-01-03 | 2010-05-04 | Nortel Networks Limited | Distributed services based on presence technology |
US7586857B2 (en) * | 2003-04-01 | 2009-09-08 | Alcatel-Lucent Usa Inc. | Fast network SIP/SDP procedures for conference operations upon request from end user with optimization of network resources |
US7295852B1 (en) * | 2003-05-01 | 2007-11-13 | Palm, Inc. | Automated telephone conferencing method and system |
US7184531B2 (en) * | 2003-06-05 | 2007-02-27 | Siemens Communications, Inc. | System and method for authorizing a party to join a conference |
US7457404B1 (en) * | 2003-12-19 | 2008-11-25 | Nortel Networks Limited | Methods of monitoring communications sessions in a contact centre |
US20050151836A1 (en) * | 2004-01-09 | 2005-07-14 | Ni Hong T. | Video conferencing system |
US7822016B2 (en) * | 2004-01-20 | 2010-10-26 | Aspect Software, Inc. | IP ACD using SIP format |
US8396205B1 (en) * | 2012-01-11 | 2013-03-12 | Incontact, Inc. | Systems and methods of supervising contacts |
-
2004
- 2004-04-15 GB GB0408457A patent/GB0408457D0/en not_active Ceased
-
2005
- 2005-04-15 CN CNA2005800180785A patent/CN1965591A/zh active Pending
- 2005-04-15 DE DE200560024246 patent/DE602005024246D1/de active Active
- 2005-04-15 AT AT05734565T patent/ATE485681T1/de not_active IP Right Cessation
- 2005-04-15 CA CA 2563536 patent/CA2563536A1/fr not_active Abandoned
- 2005-04-15 EP EP20050734565 patent/EP1738590B1/fr active Active
- 2005-04-15 JP JP2007507846A patent/JP2007533231A/ja active Pending
- 2005-04-15 WO PCT/GB2005/001466 patent/WO2005101858A1/fr active Application Filing
- 2005-04-15 US US11/578,512 patent/US20070280464A1/en not_active Abandoned
- 2005-04-15 WO PCT/GB2005/001454 patent/WO2005101857A1/fr active Application Filing
-
2011
- 2011-08-23 US US13/215,863 patent/US9118981B2/en active Active
Cited By (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN103004175A (zh) * | 2010-05-11 | 2013-03-27 | 法国电信公司 | 从位于本地网络中的第一固定通信终端向同一本地网络的第二固定通信终端转移呼叫 |
CN103004175B (zh) * | 2010-05-11 | 2015-08-26 | 法国电信公司 | 从位于本地网络中的第一固定通信终端向同一本地网络的第二固定通信终端转移呼叫 |
CN103209167A (zh) * | 2012-01-11 | 2013-07-17 | 英特尔移动通信有限责任公司 | 网络设备、通信终端设备、用于控制两者的方法 |
CN104412556A (zh) * | 2012-06-27 | 2015-03-11 | 黑莓有限公司 | 到活动通信设备的呼叫通知的装置、系统和方法 |
CN113645365A (zh) * | 2021-10-13 | 2021-11-12 | 荣耀终端有限公司 | 一种电话会议管理方法及电子设备 |
CN113645365B (zh) * | 2021-10-13 | 2022-01-04 | 荣耀终端有限公司 | 一种电话会议管理方法及电子设备 |
Also Published As
Publication number | Publication date |
---|---|
CA2563536A1 (fr) | 2005-10-27 |
JP2007533231A (ja) | 2007-11-15 |
WO2005101858A1 (fr) | 2005-10-27 |
EP1738590A1 (fr) | 2007-01-03 |
US20110305331A1 (en) | 2011-12-15 |
ATE485681T1 (de) | 2010-11-15 |
GB0408457D0 (en) | 2004-05-19 |
US20070280464A1 (en) | 2007-12-06 |
DE602005024246D1 (de) | 2010-12-02 |
US9118981B2 (en) | 2015-08-25 |
EP1738590B1 (fr) | 2010-10-20 |
WO2005101857A1 (fr) | 2005-10-27 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
CN1965591A (zh) | 呼叫管理业务 | |
US10986193B2 (en) | Identity management and service access for local user group based on network-resident user profiles | |
US6747970B1 (en) | Methods and apparatus for providing communications services between connectionless and connection-oriented networks | |
US8982877B2 (en) | Provision of telephony caller ID service via common instant communications clients | |
EP1882357B1 (fr) | Système et procédé destiné au retour vers des agents durant une session de centre de contact | |
EP1917792B1 (fr) | Systeme telephonique notifiant a l'appelant l'etat de la partie appelee | |
CN102172056A (zh) | 移动电信设备和服务的远程呼叫控制 | |
WO2006029269A2 (fr) | Plate-forme logicielle pour applications donnees-voix fonctionnant sur un telephone de protocole internet (ip) | |
US20070171098A1 (en) | Phone-independent key expansion module | |
WO2003021461A1 (fr) | Systeme et procede d'integration de protocole voix sur ip a des dispositifs informatiques personnels | |
CN1595952A (zh) | 增强计算机电话集成和交互的系统和方法 | |
US11032420B2 (en) | Telephone call management system | |
US20080144611A1 (en) | Communication method and system for internet phone | |
GB2428347A (en) | Recording telephone conversations in a conference call environment | |
JP2003527786A (ja) | プログラム機能を有する1つまたは複数の電話通信デバイスを含む分散通信ネットワーク | |
US20070243898A1 (en) | Multi-handset cordless voice over IP telephony system | |
US20070165800A1 (en) | Connection control apparatus, method, and program | |
US20070217594A1 (en) | System and method for processing status information of peers in a communication network | |
US20070147343A1 (en) | Voice communication system and a server apparatus | |
CN1438798A (zh) | 一种网络电话系统 | |
US20020191587A1 (en) | Communication system | |
KR20060018155A (ko) | 웹 환경을 이용한 사설교환기의 서비스 기능 관리 시스템및 방법 | |
CN116320129A (zh) | 一种基于web的新型sip电话软终端 | |
KR20020031785A (ko) | 원넘버 인터넷 통신 포탈 서비스 시스템 및 그 방법 | |
CA2531831A1 (fr) | Systeme de telephonie voix sur ip sans fil a combines multiples |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
C06 | Publication | ||
PB01 | Publication | ||
C10 | Entry into substantive examination | ||
SE01 | Entry into force of request for substantive examination | ||
C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
WD01 | Invention patent application deemed withdrawn after publication |
Open date: 20070516 |