CN1662922A - 通过视觉和语音识别测量内容分级 - Google Patents

通过视觉和语音识别测量内容分级 Download PDF

Info

Publication number
CN1662922A
CN1662922A CN038147750A CN03814775A CN1662922A CN 1662922 A CN1662922 A CN 1662922A CN 038147750 A CN038147750 A CN 038147750A CN 03814775 A CN03814775 A CN 03814775A CN 1662922 A CN1662922 A CN 1662922A
Authority
CN
China
Prior art keywords
client
detection
product
customer
content
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN038147750A
Other languages
English (en)
Chinese (zh)
Inventor
S·古塔
A·科尔梅纳雷兹
M·特拉科维克
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Koninklijke Philips NV
Original Assignee
Koninklijke Philips Electronics NV
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Koninklijke Philips Electronics NV filed Critical Koninklijke Philips Electronics NV
Publication of CN1662922A publication Critical patent/CN1662922A/zh
Pending legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04HBROADCAST COMMUNICATION
    • H04H60/00Arrangements for broadcast applications with a direct linking to broadcast information or broadcast space-time; Broadcast-related systems
    • H04H60/29Arrangements for monitoring broadcast services or broadcast-related services
    • H04H60/33Arrangements for monitoring the users' behaviour or opinions

Landscapes

  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Image Analysis (AREA)
  • Image Processing (AREA)
CN038147750A 2002-06-27 2003-06-13 通过视觉和语音识别测量内容分级 Pending CN1662922A (zh)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10/183,759 2002-06-27
US10/183,759 US20040001616A1 (en) 2002-06-27 2002-06-27 Measurement of content ratings through vision and speech recognition

Publications (1)

Publication Number Publication Date
CN1662922A true CN1662922A (zh) 2005-08-31

Family

ID=29779192

Family Applications (1)

Application Number Title Priority Date Filing Date
CN038147750A Pending CN1662922A (zh) 2002-06-27 2003-06-13 通过视觉和语音识别测量内容分级

Country Status (6)

Country Link
US (1) US20040001616A1 (https=)
EP (1) EP1520242A1 (https=)
JP (1) JP2005531080A (https=)
CN (1) CN1662922A (https=)
AU (1) AU2003247000A1 (https=)
WO (1) WO2004003802A2 (https=)

Cited By (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102298694A (zh) * 2011-06-21 2011-12-28 广东爱科数字科技有限公司 一种应用于远程信息服务的人机交互识别系统
CN102930298A (zh) * 2012-09-02 2013-02-13 北京理工大学 基于多层增强hmm的语音-视觉融合的情感识别方法
CN105959737A (zh) * 2016-06-30 2016-09-21 乐视控股(北京)有限公司 一种基于用户情绪识别的视频评价方法和装置
CN106570496A (zh) * 2016-11-22 2017-04-19 上海智臻智能网络科技股份有限公司 情绪识别方法和装置以及智能交互方法和设备
CN107392799A (zh) * 2017-08-11 2017-11-24 无锡北斗星通信息科技有限公司 自适应后厨调度系统
CN107403288A (zh) * 2017-08-11 2017-11-28 无锡北斗星通信息科技有限公司 一种自适应后厨调度方法
CN107463915A (zh) * 2017-08-11 2017-12-12 无锡北斗星通信息科技有限公司 一种基于图像识别的饭店调配方法
CN107636684A (zh) * 2015-03-18 2018-01-26 阿凡达合并第二附属有限责任公司 视频会议中的情绪识别
CN108694384A (zh) * 2018-05-14 2018-10-23 芜湖岭上信息科技有限公司 一种基于图像和声音的观众满意度调查装置和方法
CN108694372A (zh) * 2018-03-23 2018-10-23 广东亿迅科技有限公司 一种视频直播客服态度评价方法及装置
CN109191178A (zh) * 2018-08-03 2019-01-11 佛山市甜慕链客科技有限公司 一种通过物联网提高服务质量的方法及系统
CN109784678A (zh) * 2018-12-26 2019-05-21 秒针信息技术有限公司 一种基于音频的客户满意度评估方法和评估系统
CN109858949A (zh) * 2018-12-26 2019-06-07 秒针信息技术有限公司 一种基于监控摄像的顾客满意度评估方法和评估系统
CN110569714A (zh) * 2019-07-23 2019-12-13 咪咕文化科技有限公司 获取用户满意度的方法、服务器及计算机可读存储介质
CN111507774A (zh) * 2020-04-28 2020-08-07 上海依图网络科技有限公司 一种数据处理方法及装置
CN113240345A (zh) * 2021-06-16 2021-08-10 中国银行股份有限公司 客户服务满意度的管理方法及装置、存储介质及电子设备

Families Citing this family (107)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7792970B2 (en) * 2005-06-17 2010-09-07 Fotonation Vision Limited Method for establishing a paired connection between media devices
US7574016B2 (en) 2003-06-26 2009-08-11 Fotonation Vision Limited Digital image processing using face detection information
US7269292B2 (en) * 2003-06-26 2007-09-11 Fotonation Vision Limited Digital image adjustable compression and resolution using face detection information
US7792335B2 (en) 2006-02-24 2010-09-07 Fotonation Vision Limited Method and apparatus for selective disqualification of digital images
US7616233B2 (en) * 2003-06-26 2009-11-10 Fotonation Vision Limited Perfecting of digital image capture parameters within acquisition devices using face detection
US20080289002A1 (en) * 2004-07-08 2008-11-20 Koninklijke Philips Electronics, N.V. Method and a System for Communication Between a User and a System
US8488023B2 (en) * 2009-05-20 2013-07-16 DigitalOptics Corporation Europe Limited Identifying facial expressions in acquired digital images
US8235725B1 (en) 2005-02-20 2012-08-07 Sensory Logic, Inc. Computerized method of assessing consumer reaction to a business stimulus employing facial coding
WO2007015200A2 (en) * 2005-08-04 2007-02-08 Koninklijke Philips Electronics N.V. Apparatus for monitoring a person having an interest to an object, and method thereof
JP2007041988A (ja) * 2005-08-05 2007-02-15 Sony Corp 情報処理装置および方法、並びにプログラム
US8542928B2 (en) * 2005-09-26 2013-09-24 Canon Kabushiki Kaisha Information processing apparatus and control method therefor
US8326775B2 (en) * 2005-10-26 2012-12-04 Cortica Ltd. Signature generation for multimedia deep-content-classification by a large-scale matching system and method thereof
US7804983B2 (en) 2006-02-24 2010-09-28 Fotonation Vision Limited Digital image acquisition control and correction method and apparatus
WO2008023280A2 (en) * 2006-06-12 2008-02-28 Fotonation Vision Limited Advances in extending the aam techniques from grayscale to color images
EP2062206A4 (en) * 2006-09-07 2011-09-21 Procter & Gamble METHOD FOR MEASURING EMOTIVE REACTIONS AND SELECTION PREFERENCES
US9167305B2 (en) * 2007-01-03 2015-10-20 Tivo Inc. Authorable content rating system
US8588464B2 (en) * 2007-01-12 2013-11-19 International Business Machines Corporation Assisting a vision-impaired user with navigation based on a 3D captured image stream
US8295542B2 (en) * 2007-01-12 2012-10-23 International Business Machines Corporation Adjusting a consumer experience based on a 3D captured image stream of a consumer response
US8269834B2 (en) 2007-01-12 2012-09-18 International Business Machines Corporation Warning a user about adverse behaviors of others within an environment based on a 3D captured image stream
US8055067B2 (en) 2007-01-18 2011-11-08 DigitalOptics Corporation Europe Limited Color segmentation
CN101711388B (zh) 2007-03-29 2016-04-27 神经焦点公司 营销和娱乐的效果分析
JP4904188B2 (ja) * 2007-03-30 2012-03-28 三菱電機インフォメーションシステムズ株式会社 分配装置、分配プログラム及び分配システム
WO2008137581A1 (en) * 2007-05-01 2008-11-13 Neurofocus, Inc. Neuro-feedback based stimulus compression device
WO2008141340A1 (en) * 2007-05-16 2008-11-20 Neurofocus, Inc. Audience response measurement and tracking system
US8392253B2 (en) 2007-05-16 2013-03-05 The Nielsen Company (Us), Llc Neuro-physiology and neuro-behavioral based stimulus targeting system
US20090033622A1 (en) * 2007-05-30 2009-02-05 24/8 Llc Smartscope/smartshelf
KR20080110489A (ko) * 2007-06-14 2008-12-18 소니 가부시끼 가이샤 정보 처리 장치 및 방법, 및 컴퓨터 프로그램
CN101815467B (zh) 2007-07-30 2013-07-17 神经焦点公司 神经反应刺激和刺激属性谐振估计器
US8386313B2 (en) 2007-08-28 2013-02-26 The Nielsen Company (Us), Llc Stimulus placement system using subject neuro-response measurements
US8392255B2 (en) 2007-08-29 2013-03-05 The Nielsen Company (Us), Llc Content based selection and meta tagging of advertisement breaks
US20090083129A1 (en) 2007-09-20 2009-03-26 Neurofocus, Inc. Personalized content delivery using neuro-response priming data
US8327395B2 (en) 2007-10-02 2012-12-04 The Nielsen Company (Us), Llc System providing actionable insights based on physiological responses from viewers of media
US9513699B2 (en) * 2007-10-24 2016-12-06 Invention Science Fund I, LL Method of selecting a second content based on a user's reaction to a first content
US20090112696A1 (en) * 2007-10-24 2009-04-30 Jung Edward K Y Method of space-available advertising in a mobile device
US20090113297A1 (en) * 2007-10-24 2009-04-30 Searete Llc, A Limited Liability Corporation Of The State Of Delaware Requesting a second content based on a user's reaction to a first content
US20090112693A1 (en) * 2007-10-24 2009-04-30 Jung Edward K Y Providing personalized advertising
US20090112694A1 (en) * 2007-10-24 2009-04-30 Searete Llc, A Limited Liability Corporation Of The State Of Delaware Targeted-advertising based on a sensed physiological response by a person to a general advertisement
US9582805B2 (en) * 2007-10-24 2017-02-28 Invention Science Fund I, Llc Returning a personalized advertisement
EP2214550A1 (en) 2007-10-31 2010-08-11 Emsense Corporation Systems and methods providing distributed collection and centralized processing of physiological responses from viewers
US8750578B2 (en) 2008-01-29 2014-06-10 DigitalOptics Corporation Europe Limited Detecting facial expressions in digital images
US8171407B2 (en) * 2008-02-21 2012-05-01 International Business Machines Corporation Rating virtual world merchandise by avatar visits
JP5159375B2 (ja) 2008-03-07 2013-03-06 インターナショナル・ビジネス・マシーンズ・コーポレーション メタバースにおけるオブジェクトの真贋判断システム、方法及びそのコンピュータ・プログラム
US9710816B2 (en) * 2008-08-05 2017-07-18 Ford Motor Company Method and system of measuring customer satisfaction with purchased vehicle
US20100060713A1 (en) * 2008-09-10 2010-03-11 Eastman Kodak Company System and Method for Enhancing Noverbal Aspects of Communication
US20100185564A1 (en) * 2009-01-21 2010-07-22 Mccormick & Company, Inc. Method and questionnaire for measuring consumer emotions associated with products
IT1392812B1 (it) * 2009-02-06 2012-03-23 Gfk Eurisko S R L Dispositivo per la conduzione di indagini di mercato.
US20100250325A1 (en) 2009-03-24 2010-09-30 Neurofocus, Inc. Neurological profiles for market matching and stimulus presentation
US10987015B2 (en) 2009-08-24 2021-04-27 Nielsen Consumer Llc Dry electrodes for electroencephalography
US20110106750A1 (en) 2009-10-29 2011-05-05 Neurofocus, Inc. Generating ratings predictions using neuro-response data
US9560984B2 (en) 2009-10-29 2017-02-07 The Nielsen Company (Us), Llc Analysis of controlled and automatic attention for introduction of stimulus material
KR101708682B1 (ko) * 2010-03-03 2017-02-21 엘지전자 주식회사 영상표시장치 및 그 동작 방법.
KR20110066631A (ko) * 2009-12-11 2011-06-17 한국전자통신연구원 게임 기획 평가 장치 및 그 방법
WO2011133548A2 (en) 2010-04-19 2011-10-27 Innerscope Research, Inc. Short imagery task (sit) research method
US8655428B2 (en) 2010-05-12 2014-02-18 The Nielsen Company (Us), Llc Neuro-response data synchronization
EP2630622A1 (en) * 2010-10-21 2013-08-28 Holybrain bvba Method and apparatus for neuropsychological modeling of human experience and purchasing behavior
US20120143693A1 (en) * 2010-12-02 2012-06-07 Microsoft Corporation Targeting Advertisements Based on Emotion
US8836777B2 (en) 2011-02-25 2014-09-16 DigitalOptics Corporation Europe Limited Automatic detection of vertical gaze using an embedded imaging device
US8620113B2 (en) 2011-04-25 2013-12-31 Microsoft Corporation Laser diode modes
US8760395B2 (en) 2011-05-31 2014-06-24 Microsoft Corporation Gesture recognition techniques
US8564684B2 (en) * 2011-08-17 2013-10-22 Digimarc Corporation Emotional illumination, and related arrangements
US8635637B2 (en) 2011-12-02 2014-01-21 Microsoft Corporation User interface presenting an animated avatar performing a media reaction
US9100685B2 (en) 2011-12-09 2015-08-04 Microsoft Technology Licensing, Llc Determining audience state or interest using passive sensor data
CN102541259A (zh) * 2011-12-26 2012-07-04 鸿富锦精密工业(深圳)有限公司 电子设备及其根据脸部表情提供心情服务的方法
US9569986B2 (en) 2012-02-27 2017-02-14 The Nielsen Company (Us), Llc System and method for gathering and analyzing biometric user feedback for use in social media and advertising applications
US8898687B2 (en) 2012-04-04 2014-11-25 Microsoft Corporation Controlling a media program based on a media reaction
US9451087B2 (en) * 2012-04-16 2016-09-20 Avaya Inc. Agent matching based on video analysis of customer presentation
CA2775700C (en) 2012-05-04 2013-07-23 Microsoft Corporation Determining a future portion of a currently presented media program
WO2014061015A1 (en) * 2012-10-16 2014-04-24 Sobol Shikler Tal Speech affect analyzing and training
US9299084B2 (en) * 2012-11-28 2016-03-29 Wal-Mart Stores, Inc. Detecting customer dissatisfaction using biometric data
JP2015111358A (ja) * 2013-12-06 2015-06-18 株式会社ニコン 電子機器
JP2015111357A (ja) * 2013-12-06 2015-06-18 株式会社ニコン 電子機器
JP2015130045A (ja) * 2014-01-07 2015-07-16 日本放送協会 料金提示装置及び料金提示システム
CN106664391B (zh) 2014-06-30 2019-09-24 日本电气株式会社 引导处理装置和引导方法
US9922350B2 (en) 2014-07-16 2018-03-20 Software Ag Dynamically adaptable real-time customer experience manager and/or associated method
US10380687B2 (en) 2014-08-12 2019-08-13 Software Ag Trade surveillance and monitoring systems and/or methods
EP3009979A1 (en) * 2014-10-15 2016-04-20 Wipro Limited System and method for recommending content to a user based on facial image analysis
US9449218B2 (en) 2014-10-16 2016-09-20 Software Ag Usa, Inc. Large venue surveillance and reaction systems and methods using dynamically analyzed emotional input
US9269374B1 (en) * 2014-10-27 2016-02-23 Mattersight Corporation Predictive video analytics system and methods
US9467718B1 (en) 2015-05-06 2016-10-11 Echostar Broadcasting Corporation Apparatus, systems and methods for a content commentary community
US9936250B2 (en) 2015-05-19 2018-04-03 The Nielsen Company (Us), Llc Methods and apparatus to adjust content presented to an individual
JP6561639B2 (ja) 2015-07-09 2019-08-21 富士通株式会社 関心度判定装置、関心度判定方法および関心度判定プログラム
US10255487B2 (en) * 2015-12-24 2019-04-09 Casio Computer Co., Ltd. Emotion estimation apparatus using facial images of target individual, emotion estimation method, and non-transitory computer readable medium
US10268689B2 (en) 2016-01-28 2019-04-23 DISH Technologies L.L.C. Providing media content based on user state detection
US10984036B2 (en) 2016-05-03 2021-04-20 DISH Technologies L.L.C. Providing media content based on media element preferences
JP6219448B1 (ja) * 2016-05-16 2017-10-25 Cocoro Sb株式会社 顧客応対制御システム、顧客応対システム及びプログラム
CN106303797A (zh) * 2016-07-30 2017-01-04 杨超坤 一种带有控制系统的汽车音响
US11488181B2 (en) 2016-11-01 2022-11-01 International Business Machines Corporation User satisfaction in a service based industry using internet of things (IoT) devices in an IoT network
US9953650B1 (en) * 2016-12-08 2018-04-24 Louise M Falevsky Systems, apparatus and methods for using biofeedback for altering speech
US10888271B2 (en) 2016-12-08 2021-01-12 Louise M. Falevsky Systems, apparatus and methods for using biofeedback to facilitate a discussion
US10764381B2 (en) 2016-12-23 2020-09-01 Echostar Technologies L.L.C. Communications channels in media systems
US10390084B2 (en) 2016-12-23 2019-08-20 DISH Technologies L.L.C. Communications channels in media systems
US11196826B2 (en) 2016-12-23 2021-12-07 DISH Technologies L.L.C. Communications channels in media systems
KR102520627B1 (ko) * 2017-02-01 2023-04-12 삼성전자주식회사 상품을 추천하는 디바이스 및 방법
FR3064097A1 (fr) * 2017-03-14 2018-09-21 Orange Procede d'enrichissement d'un contenu numerique par donnees spontanees
US10904615B2 (en) * 2017-09-07 2021-01-26 International Business Machines Corporation Accessing and analyzing data to select an optimal line-of-sight and determine how media content is distributed and displayed
EP3474533A1 (en) * 2017-10-20 2019-04-24 Checkout Technologies srl Device for detecting the interaction of users with products arranged on a stand with one or more shelves of a store
JP6708865B2 (ja) * 2017-11-02 2020-06-10 株式会社UsideU 顧客応対システム及び顧客応対方法
US10864443B2 (en) 2017-12-22 2020-12-15 Activision Publishing, Inc. Video game content aggregation, normalization, and publication systems and methods
JP6504279B2 (ja) * 2018-02-02 2019-04-24 株式会社ニコン 電子機器システム
JP6508367B2 (ja) * 2018-02-02 2019-05-08 株式会社ニコン 電子機器システム及び報知方法
JP6964549B2 (ja) * 2018-03-28 2021-11-10 東京瓦斯株式会社 評価取得システム
US11037550B2 (en) 2018-11-30 2021-06-15 Dish Network L.L.C. Audio-based link generation
JP2019114293A (ja) * 2019-03-26 2019-07-11 株式会社ニコン 電子機器
US11712627B2 (en) 2019-11-08 2023-08-01 Activision Publishing, Inc. System and method for providing conditional access to virtual gaming items
JP7354813B2 (ja) * 2019-12-05 2023-10-03 富士通株式会社 検出方法、通知方法、検出プログラムおよび通知プログラム
JP7512635B2 (ja) * 2020-03-25 2024-07-09 日本電気株式会社 住宅営業支援装置、住宅営業支援システム、住宅営業支援方法および住宅営業支援プログラム
JP7063360B2 (ja) * 2020-09-11 2022-05-09 株式会社ニコン 電子機器システム及び送信方法

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0546743A (ja) * 1991-08-09 1993-02-26 Matsushita Electric Ind Co Ltd 個人識別装置
IT1257073B (it) * 1992-08-11 1996-01-05 Ist Trentino Di Cultura Sistema di riconoscimento, particolarmente per il riconoscimento di persone.
US5619619A (en) * 1993-03-11 1997-04-08 Kabushiki Kaisha Toshiba Information recognition system and control system using same
US5774591A (en) * 1995-12-15 1998-06-30 Xerox Corporation Apparatus and method for recognizing facial expressions and facial gestures in a sequence of images

Cited By (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102298694A (zh) * 2011-06-21 2011-12-28 广东爱科数字科技有限公司 一种应用于远程信息服务的人机交互识别系统
CN102930298A (zh) * 2012-09-02 2013-02-13 北京理工大学 基于多层增强hmm的语音-视觉融合的情感识别方法
CN102930298B (zh) * 2012-09-02 2015-04-29 北京理工大学 基于多层增强hmm的语音-视觉融合的情感识别方法
CN107636684A (zh) * 2015-03-18 2018-01-26 阿凡达合并第二附属有限责任公司 视频会议中的情绪识别
US11652956B2 (en) 2015-03-18 2023-05-16 Snap Inc. Emotion recognition in video conferencing
US10949655B2 (en) 2015-03-18 2021-03-16 Snap Inc. Emotion recognition in video conferencing
CN105959737A (zh) * 2016-06-30 2016-09-21 乐视控股(北京)有限公司 一种基于用户情绪识别的视频评价方法和装置
CN106570496B (zh) * 2016-11-22 2019-10-01 上海智臻智能网络科技股份有限公司 情绪识别方法和装置以及智能交互方法和设备
CN106570496A (zh) * 2016-11-22 2017-04-19 上海智臻智能网络科技股份有限公司 情绪识别方法和装置以及智能交互方法和设备
CN107392799A (zh) * 2017-08-11 2017-11-24 无锡北斗星通信息科技有限公司 自适应后厨调度系统
CN107403288A (zh) * 2017-08-11 2017-11-28 无锡北斗星通信息科技有限公司 一种自适应后厨调度方法
CN107463915A (zh) * 2017-08-11 2017-12-12 无锡北斗星通信息科技有限公司 一种基于图像识别的饭店调配方法
CN108694372A (zh) * 2018-03-23 2018-10-23 广东亿迅科技有限公司 一种视频直播客服态度评价方法及装置
CN108694384A (zh) * 2018-05-14 2018-10-23 芜湖岭上信息科技有限公司 一种基于图像和声音的观众满意度调查装置和方法
CN109191178A (zh) * 2018-08-03 2019-01-11 佛山市甜慕链客科技有限公司 一种通过物联网提高服务质量的方法及系统
CN109858949A (zh) * 2018-12-26 2019-06-07 秒针信息技术有限公司 一种基于监控摄像的顾客满意度评估方法和评估系统
CN109784678A (zh) * 2018-12-26 2019-05-21 秒针信息技术有限公司 一种基于音频的客户满意度评估方法和评估系统
CN110569714A (zh) * 2019-07-23 2019-12-13 咪咕文化科技有限公司 获取用户满意度的方法、服务器及计算机可读存储介质
CN111507774A (zh) * 2020-04-28 2020-08-07 上海依图网络科技有限公司 一种数据处理方法及装置
CN113240345A (zh) * 2021-06-16 2021-08-10 中国银行股份有限公司 客户服务满意度的管理方法及装置、存储介质及电子设备

Also Published As

Publication number Publication date
WO2004003802A2 (en) 2004-01-08
JP2005531080A (ja) 2005-10-13
AU2003247000A1 (en) 2004-01-19
EP1520242A1 (en) 2005-04-06
US20040001616A1 (en) 2004-01-01

Similar Documents

Publication Publication Date Title
CN1662922A (zh) 通过视觉和语音识别测量内容分级
JP6260979B1 (ja) 事象評価支援システム、事象評価支援装置、及び事象評価支援プログラム
US20190034706A1 (en) Facial tracking with classifiers for query evaluation
US10380603B2 (en) Assessing personality and mood characteristics of a customer to enhance customer satisfaction and improve chances of a sale
KR101197978B1 (ko) 웃음 탐지기 및 미디어 프리젠테이션에 대한 감정 반응을 추적하기 위한 시스템 및 방법
JP6807389B2 (ja) メディアコンテンツのパフォーマンスの即時予測のための方法及び装置
US20150242707A1 (en) Method and system for predicting personality traits, capabilities and suggested interactions from images of a person
US8433612B1 (en) Method and system for measuring packaging effectiveness using video-based analysis of in-store shopper response
US20110085700A1 (en) Systems and Methods for Generating Bio-Sensory Metrics
US20150006281A1 (en) Information processor, information processing method, and computer-readable medium
KR20020025243A (ko) 청중에게 표시되는 정보의 컨텐츠를 튜닝하기 위한 방법및 장치
CN111353804A (zh) 一种服务评价方法、装置、终端设备和介质
KR20130136557A (ko) 개인화된 광고 선택 시스템 및 방법
JP2005251170A (ja) 表示装置
JP2013114689A (ja) 対話型広告のための使用測定技法およびシステム
CN113887884B (zh) 商超服务系统
JP2005501348A (ja) 展示された製品への関心を評価するための方法及び装置
US20230360079A1 (en) Gaze estimation system and method thereof
JP2020535499A (ja) 映像アライメント方法及びその装置
CN113947422A (zh) 基于多维度特征的营销方法、装置和电子设备
JP2018206341A (ja) 事象評価支援システム、事象評価支援装置、及び事象評価支援プログラム
CN110378587A (zh) 智能质检方法、系统、介质以及设备
Bouzakraoui et al. A Customer Emotion Recognition through Facial Expression using POEM descriptor and SVM classifier
CN119625803A (zh) 一种情绪测评方法及系统
CN110097398A (zh) 一种基于听众情绪的产品推广方法、智能终端和计算机可读存储介质

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
C02 Deemed withdrawal of patent application after publication (patent law 2001)
WD01 Invention patent application deemed withdrawn after publication