CN1231814A - 远程工作站和自动呼叫分配系统间适配数据链路连接的方法和系统 - Google Patents

远程工作站和自动呼叫分配系统间适配数据链路连接的方法和系统 Download PDF

Info

Publication number
CN1231814A
CN1231814A CN 97198175 CN97198175A CN1231814A CN 1231814 A CN1231814 A CN 1231814A CN 97198175 CN97198175 CN 97198175 CN 97198175 A CN97198175 A CN 97198175A CN 1231814 A CN1231814 A CN 1231814A
Authority
CN
China
Prior art keywords
adapter
work station
remote work
data link
automatic call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN 97198175
Other languages
English (en)
Chinese (zh)
Inventor
奥沃·米克拉
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nokia Oyj
Original Assignee
Nokia Telecommunications Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Telecommunications Oy filed Critical Nokia Telecommunications Oy
Publication of CN1231814A publication Critical patent/CN1231814A/zh
Pending legal-status Critical Current

Links

Images

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5125—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with remote located operators
CN 97198175 1996-10-22 1997-10-08 远程工作站和自动呼叫分配系统间适配数据链路连接的方法和系统 Pending CN1231814A (zh)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI964257A FI102708B1 (fi) 1996-10-22 1996-10-22 Menetelmä ja järjestelmä etätyöaseman ja automaattisen kutsunjakojärjestelmän välisen tietoliikenneyhteyden sovittamiseksi
FI964257 1996-10-22

Publications (1)

Publication Number Publication Date
CN1231814A true CN1231814A (zh) 1999-10-13

Family

ID=8546921

Family Applications (1)

Application Number Title Priority Date Filing Date
CN 97198175 Pending CN1231814A (zh) 1996-10-22 1997-10-08 远程工作站和自动呼叫分配系统间适配数据链路连接的方法和系统

Country Status (6)

Country Link
EP (1) EP0934677A2 (fi)
CN (1) CN1231814A (fi)
AU (1) AU719708B2 (fi)
CA (1) CA2269357A1 (fi)
FI (1) FI102708B1 (fi)
WO (1) WO1998018227A2 (fi)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1326426C (zh) * 2003-05-30 2007-07-11 日本电气株式会社 漫游服务使能系统和方法
CN100336372C (zh) * 2001-12-21 2007-09-05 中兴通讯股份有限公司 多通道数据链路协议处理器及其处理方法
CN1722732B (zh) * 2004-07-16 2011-11-09 国际商业机器公司 节点之间进行通信的方法及系统

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030189921A1 (en) * 2000-09-04 2003-10-09 Peter Handel Device and method for connecting terminals to proprietary signaling to any switching center
DE10236083A1 (de) * 2002-08-07 2004-02-19 Deutsche Telekom Ag Verfahren und Kommunikationssystem zum Übertragen von auf einem vorbestimmten Zeichengabeprotokoll basierenden Signalisierungsinformationen an eine Teilnehmereinrichtung

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5073890A (en) * 1988-12-30 1991-12-17 At&T Bell Laboratories Remote agent operation for automatic call distributors
US4980906A (en) * 1990-02-27 1990-12-25 At&T Bell Laboratories Switch-adjunct interface
DE69126604T2 (de) * 1991-03-13 1998-01-08 Ibm Anpassungseinrichtung und Verfahren zur wirksamen Verbindung von Datenverarbeitungseinrichtungen und Netzwerken
CA2099738C (en) * 1992-09-25 1999-01-12 William Keith Cline Architecture for a wireless telecommunication system
US5550906A (en) * 1994-08-05 1996-08-27 Lucent Technologies Inc. Telecommunications feature server

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100336372C (zh) * 2001-12-21 2007-09-05 中兴通讯股份有限公司 多通道数据链路协议处理器及其处理方法
CN1326426C (zh) * 2003-05-30 2007-07-11 日本电气株式会社 漫游服务使能系统和方法
CN1722732B (zh) * 2004-07-16 2011-11-09 国际商业机器公司 节点之间进行通信的方法及系统

Also Published As

Publication number Publication date
FI964257A (fi) 1998-04-23
AU719708B2 (en) 2000-05-18
FI102708B (fi) 1999-01-29
CA2269357A1 (en) 1998-04-30
EP0934677A2 (en) 1999-08-11
FI102708B1 (fi) 1999-01-29
WO1998018227A3 (en) 1998-07-09
FI964257A0 (fi) 1996-10-22
WO1998018227A2 (en) 1998-04-30
AU4558097A (en) 1998-05-15

Similar Documents

Publication Publication Date Title
US5963620A (en) Integrated communications control device for a small office configured for coupling within a scalable network including multiple simultaneous call capability
JP2611018B2 (ja) 自動呼分配装置および自動呼分配方法
CN1636352A (zh) 提供用于原始连接的备用连接的功能特征的方法
US6553102B1 (en) System and method for fully integrating multiple business telephone systems with a single voice mail system
CN1240248C (zh) 本地交换
US6493337B1 (en) Method and apparatus for internet access which bypass local central end office using digital loop carrier and permanent signal treatment procedures
KR100412172B1 (ko) 통신교환기
CN1231814A (zh) 远程工作站和自动呼叫分配系统间适配数据链路连接的方法和系统
CN1234164A (zh) V5.2接入节点中扫描或中断模块线路的方法
US20030133407A1 (en) Method and system for effective utilizing the switching capacity of local exchanges
WO2001013654A1 (en) Method and system for signaling in a telecommunication system
KR20010060863A (ko) 홈 피 엔 에이 스위치 시스템
US6920215B2 (en) Communications system and method for monitoring a group call number of the communications system
CN1213622C (zh) 用于把电信设备连接到分组交换通信网上的接口单元
CN1133303C (zh) 数据通信系统中的数据业务交换方法
CN1262013A (zh) 用于在电信系统中发送数据业务的方法
KR100459552B1 (ko) 사설교환기에서 서비스되는 호의 상태를 감시하기위한 장치 및 방법
US5764757A (en) Operator position and method for remote-controlling a speech connection
CN1197392C (zh) 询问一个用户组的至少一个连接端口和/或通信终端设备的状态的方法
CN1148915C (zh) 在ip网中设置业务交换点的方法
CN1261488A (zh) 在数据通信系统中进行数据业务交换的方法
US6879684B1 (en) Method of transmitting data to members of an operator service
CN1201601C (zh) 在操作员业务的各成员之间传输数据的方法和电信网
CN1561629A (zh) 软件呼叫控制代理
US6876740B1 (en) Method for transmitting information between a switching center and a communications terminal

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
C02 Deemed withdrawal of patent application after publication (patent law 2001)
WD01 Invention patent application deemed withdrawn after publication