AU4558097A - Procedure and system for adapting a data link connection between a remote workstation and an automatic call allocation system - Google Patents

Procedure and system for adapting a data link connection between a remote workstation and an automatic call allocation system

Info

Publication number
AU4558097A
AU4558097A AU45580/97A AU4558097A AU4558097A AU 4558097 A AU4558097 A AU 4558097A AU 45580/97 A AU45580/97 A AU 45580/97A AU 4558097 A AU4558097 A AU 4558097A AU 4558097 A AU4558097 A AU 4558097A
Authority
AU
Australia
Prior art keywords
adapting
procedure
data link
link connection
automatic call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
AU45580/97A
Other versions
AU719708B2 (en
Inventor
Orvo Mikkola
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nokia Oyj
Original Assignee
Nokia Telecommunications Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Telecommunications Oy filed Critical Nokia Telecommunications Oy
Publication of AU4558097A publication Critical patent/AU4558097A/en
Application granted granted Critical
Publication of AU719708B2 publication Critical patent/AU719708B2/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5125—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with remote located operators
AU45580/97A 1996-10-22 1997-10-08 Procedure and system for adapting a data link connection between a remote workstation and an automatic call allocation system Ceased AU719708B2 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
FI964257 1996-10-22
FI964257A FI102708B1 (en) 1996-10-22 1996-10-22 Method and System for Adapting a Data Communication Connection Between a Remote Workstation and an Automatic Call Distribution System
PCT/FI1997/000612 WO1998018227A2 (en) 1996-10-22 1997-10-08 Procedure and system for adapting a data link connection between a remote workstation and an automatic call allocation system

Publications (2)

Publication Number Publication Date
AU4558097A true AU4558097A (en) 1998-05-15
AU719708B2 AU719708B2 (en) 2000-05-18

Family

ID=8546921

Family Applications (1)

Application Number Title Priority Date Filing Date
AU45580/97A Ceased AU719708B2 (en) 1996-10-22 1997-10-08 Procedure and system for adapting a data link connection between a remote workstation and an automatic call allocation system

Country Status (6)

Country Link
EP (1) EP0934677A2 (en)
CN (1) CN1231814A (en)
AU (1) AU719708B2 (en)
CA (1) CA2269357A1 (en)
FI (1) FI102708B1 (en)
WO (1) WO1998018227A2 (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1636412A (en) * 2000-09-04 2005-07-06 西门子公司 Device and method for connecting terminals to proprietary signaling to any switching center
CN100336372C (en) * 2001-12-21 2007-09-05 中兴通讯股份有限公司 Multichannel data link protocol processor and its processing method
DE10236083A1 (en) * 2002-08-07 2004-02-19 Deutsche Telekom Ag Signalization information transmission method for digital communications network subscriber with conversion of signalization information into subscriber terminal protocol
JP4206828B2 (en) * 2003-05-30 2009-01-14 日本電気株式会社 Service roaming compatible system and service roaming compatible program
US7475153B2 (en) * 2004-07-16 2009-01-06 International Business Machines Corporation Method for enabling communication between nodes

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5073890A (en) * 1988-12-30 1991-12-17 At&T Bell Laboratories Remote agent operation for automatic call distributors
US4980906A (en) * 1990-02-27 1990-12-25 At&T Bell Laboratories Switch-adjunct interface
EP0503207B1 (en) * 1991-03-13 1997-06-18 International Business Machines Corporation Adaptation device and method for efficient interconnection of data processing devices and networks
CA2099738C (en) * 1992-09-25 1999-01-12 William Keith Cline Architecture for a wireless telecommunication system
US5550906A (en) * 1994-08-05 1996-08-27 Lucent Technologies Inc. Telecommunications feature server

Also Published As

Publication number Publication date
AU719708B2 (en) 2000-05-18
WO1998018227A2 (en) 1998-04-30
FI102708B (en) 1999-01-29
FI964257A0 (en) 1996-10-22
FI964257A (en) 1998-04-23
EP0934677A2 (en) 1999-08-11
CA2269357A1 (en) 1998-04-30
CN1231814A (en) 1999-10-13
FI102708B1 (en) 1999-01-29
WO1998018227A3 (en) 1998-07-09

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Legal Events

Date Code Title Description
FGA Letters patent sealed or granted (standard patent)
MK14 Patent ceased section 143(a) (annual fees not paid) or expired