CN112712333A - Automatic business work order management system and method - Google Patents
Automatic business work order management system and method Download PDFInfo
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Abstract
The invention discloses an automatic business work order management system, which comprises a work order overview unit, a business information management unit and a business information management unit, wherein the work order overview unit is used for carrying out general display on work order conditions in the system, and the work order conditions comprise the total number of work orders, the work order state, the work order business distribution condition and the information condition of operating personnel; the work order management unit comprises a work order application module for submitting work order application, a work order query module for carrying out multi-dimensional query on work order information, a work order auditing module for enabling a relevant unit responsible person to audit the submitted work order, a work order editing module for editing the work order submitted without auditing again and resubmitting, a work order quality inspection module for auditing the work order completion condition, a work order cancellation module for canceling the work order which passes through the auditing and a work order report function module for counting work order system data; a work order list unit; and a template management unit.
Description
Technical Field
The invention relates to the field of business work order management, in particular to an automatic business work order management system and method.
Background
In modern enterprise development, an enterprise MES system needs to effectively combine an enterprise system, an operation mode and the like, and is implemented by changing and recombining an enterprise production organization and a management mode, wherein one of core management work is work order management in a production process.
In the actual production process, the production process is influenced by a plurality of internal and external factors, so that the production process is interrupted, the production stops, and the production plan is difficult to complete. Therefore, a work order management system is needed to efficiently solve the above existing problems.
Disclosure of Invention
In order to solve the technical problem, the invention provides an automatic business work order management system and method.
In order to solve the technical problems, the invention adopts the following technical scheme:
an automated business work order management system comprising:
the work order overview unit is used for carrying out generalized display on the work order conditions in the system, and the work order conditions comprise the total number of the work orders, the work order state, the work order service distribution condition and the information condition of the operating personnel;
the work order management unit comprises a work order application module for submitting a work order application, a work order query module for carrying out multi-dimensional query on work order information, a work order auditing module for pushing a work order and informing a relevant unit of a responsible person to audit the submitted work order, a work order editing module for editing the submitted work order which is not audited again and submitting the work order again, a work order quality inspection module for auditing the completion condition of the work order, a work order cancellation module for canceling the unapproved work order and a work order report function module for counting work order system data;
the work order list unit displays the work orders item by item according to different work order categories;
and the template management unit is used for customizing the work order templates with different styles.
Specifically, the work order application module can submit a general work order and a special work order, and the application of the special work order is established on the basis of the general work order; the content of the general work order comprises work order types, applicant information, operation information, carrier information and signing and checking information, and the content of the general work order can be increased or reduced according to needs; the operation types of the special work orders comprise fire, high places and hanging, and the types of the special work orders can be increased or decreased according to needs.
Specifically, the work order query module comprises a work order number, a work order type, a work order state dimension, an applicant dimension and operation time.
Specifically, the work order editing module can support re-editing and re-submitting the work orders which do not pass the audit.
Specifically, after the work order application is submitted, the work order auditing module pushes the work order to be audited to a work order list interface of a corresponding auditor and informs a relevant unit of a responsible person to carry out work order auditing; returning to the applicant if the work order fails to be approved, re-editing and re-submitting the application or closing the work order which fails to be approved by the applicant; and entering the approved work order into a work order data pool.
Specifically, the work order quality inspection module is used for auditing the completion condition of the work order; when the work order arrives at the deadline or is completed in advance, the quality inspection personnel can audit the corresponding work order; the quality-checked work order represents that the work order is completed.
Specifically, the work order report function module can perform multi-dimensional work order data statistics from time, work order types, operation types, carrier merchants, areas and work order states, and generate corresponding charts.
Specifically, the work order category in the work order list unit includes a work order permit number, an engineering name, a work order state, a factory area, a manufacturer, an application unit, and a creation time.
A management method of an automatic business work order management system comprises the following steps:
the method comprises the following steps: logging in a work order management system;
step two: applying for a work order, and selecting a general work order or a special work order according to the type; if the work order is a common work order, entering a third step; if the work order is a special work order, entering a sixth step;
step three: editing and applying for the work order, and also canceling the work order and inquiring the work order; the work order is edited and applied to confirm whether the work order is a carrier job, if not, the work order information is directly finished; if yes, acquiring the business operation acceptance data, and completing the work order information;
step four: completing submitting the work order;
step five: auditing the work order information by an auditor, and returning to the step three if the audit is not passed; generating general work order information to be operated if the audit is passed;
step six: editing a special work order based on a general work order; repeating the step four, and re-editing if the audit is not passed; if the audit is passed, generating special work order information to be operated;
step seven: the general work order information to be operated and the special work order information to be operated all enter a work order data pool;
step eight: the work order management system can perform data interaction with a carrier system, an access control system and a security platform, and the data interaction mode is as follows: and providing an intersystem data interaction mode of real-time data and non-real-time data, wherein the non-real-time data performs data interaction in an ETL mode of the intermediate database, and the real-time data acquires data through WebService or MQ.
Compared with the prior art, the invention has the beneficial technical effects that:
1. the invention realizes the automatic management of the work order through the work order management system and provides the efficiency of service processing.
2. The accurate searching of the work order is realized, the progress of the work order is mastered constantly, and the completion quality of the work order is ensured.
Drawings
FIG. 1 is a schematic diagram of a work order overview unit of the present invention;
FIG. 2 is a schematic diagram of a work order application content entry method of the present invention;
FIG. 3 is a schematic diagram of a work order List Unit of the present invention;
FIG. 4 is a flow chart of the work order service of the present invention.
Detailed Description
A preferred embodiment of the present invention will be described in detail below with reference to the accompanying drawings.
An automated business work order management system comprising: the work order management system comprises a work order overview unit, a work order management unit, a work order list unit and a template management unit.
As shown in fig. 1, the work order overview unit is configured to generally display work order conditions in the system, where the work order conditions include a total number of work orders, a work order state, a work order service distribution condition, and an operator information condition.
The work order management unit comprises a work order application module for submitting work order application, a work order query module for carrying out multi-dimensional query on work order information, a work order auditing module for pushing work orders and informing relevant unit responsible persons to audit the submitted work orders, a work order editing module for editing the submitted work orders again and resubmitting the submitted work orders, a work order quality inspection module for auditing the completion condition of the work orders, a work order cancellation module for canceling the unapproved work orders and a work order report function module for counting work order system data.
Specifically, the work order application module can submit a general work order and a special work order, and the application of the special work order is established on the basis of the general work order; the content of the general work order comprises work order types, applicant information, operation information, carrier information and signing and checking information, and the content of the general work order can be increased or reduced according to needs; the operation types of the special work orders comprise fire, high places and hanging, and the types of the special work orders can be increased or decreased according to needs. As shown in FIG. 2, the contents of the form to be filled out in the corresponding work order category can be edited according to actual requirements, and include input boxes, check boxes and drop-down boxes.
Specifically, the work order query module comprises a work order number, a work order type, a work order state dimension, an applicant dimension and operation time; and if the query condition is an unnecessary input item and the condition is null, the query is not limited by the condition during query, and joint query is supported.
After the work order application is submitted, the work order auditing module pushes the work order to be audited to a work order list interface of a corresponding auditor and informs a relevant unit of a responsible person to audit the work order; returning to the applicant if the work order fails to be approved, re-editing and re-submitting the application or closing the work order which fails to be approved by the applicant; and the work order which passes the verification enters a work order data pool, so that a carrier system can conveniently acquire data.
The work order quality inspection module is used for auditing the completion condition of the work order; when the work order arrives at the deadline or is completed in advance, the quality inspection personnel can audit the corresponding work order; the quality-checked work order represents that the work order is completed.
The work order editing module is used for editing and resubmitting the submitted work orders which are not checked again; the worksheets that fail the review support re-editing resubmission.
The work order report function module can carry out multi-dimensional work order data statistics from time, work order types, operation types, carrier merchants, areas and work order states and generate corresponding charts.
As shown in fig. 3, the work order list unit displays the work orders item by item according to different work order categories.
The work order type in the work order list unit comprises a work order permit number, an engineering name, a work order state, a factory area, a manufacturer, an application unit and creation time.
And the template management unit is used for customizing the work order templates with different styles.
As shown in fig. 4, a management method of the automated service work order management system includes:
the method comprises the following steps: logging in a work order management system;
step two: applying for a work order, and selecting a general work order or a special work order according to the type; if the work order is a common work order, entering step 3; if the work order is a special work order, entering step 6;
step three: editing and applying for the work order, and also canceling the work order and inquiring the work order; the work order is edited and applied to confirm whether the work order is a carrier job, if not, the work order information is directly finished; if yes, acquiring the business operation acceptance data, and completing the work order information;
step four: completing submitting the work order;
step five: auditing the work order information by an auditor, and returning to the step 3 if the audit is not passed; generating general work order information to be operated if the audit is passed;
step six: editing a special work order based on a general work order; repeating the step 4, and re-editing if the audit is not passed; if the audit is passed, generating special work order information to be operated;
step seven: the general work order information to be operated and the special work order information to be operated all enter a work order data pool;
step eight: the work order management system can perform data interaction with a carrier system, an access control system and a security platform, and the data interaction mode is as follows: and providing an intersystem data interaction mode of real-time data and non-real-time data, wherein the non-real-time data performs data interaction in an ETL mode of the intermediate database, and the real-time data acquires data through WebService or MQ.
In fig. 4, Y indicates a satisfactory condition, and N indicates a unsatisfactory condition.
It will be evident to those skilled in the art that the invention is not limited to the details of the foregoing illustrative embodiments, and that the present invention may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the invention being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein, and any reference signs in the claims are not intended to be construed as limiting the claim concerned.
Furthermore, it should be understood that although the present description refers to embodiments, not every embodiment may contain only a single embodiment, and such description is for clarity only, and those skilled in the art should integrate the description, and the embodiments may be combined as appropriate to form other embodiments understood by those skilled in the art.
Claims (9)
1. An automated business work order management system, comprising:
the work order overview unit is used for carrying out generalized display on the work order conditions in the system, and the work order conditions comprise the total number of the work orders, the work order state, the work order service distribution condition and the information condition of the operating personnel;
the work order management unit comprises a work order application module for submitting a work order application, a work order query module for carrying out multi-dimensional query on work order information, a work order auditing module for pushing a work order and informing a relevant unit of a responsible person to audit the submitted work order, a work order editing module for editing the submitted work order again and resubmitting the submitted work order, a work order quality inspection module for auditing the completion condition of the work order, a work order cancellation module for canceling the unchecked work order and a work order report function module for counting work order system data;
the work order list unit displays the work orders item by item according to different work order categories;
and the template management unit is used for customizing the work order templates with different styles.
2. The automated business work order management system of claim 1, wherein: the work order application module can submit a general work order and a special work order, and the application of the special work order is established on the basis of the general work order; the content of the general work order comprises work order types, applicant information, operation information, carrier information and signing and checking information, and the content of the general work order can be increased or reduced according to needs; the operation types of the special work orders comprise fire, high places and hanging, and the types of the special work orders can be increased or decreased according to needs.
3. The automated business work order management system of claim 1, wherein: the work order query module comprises a work order number, a work order type, a work order state dimension, an applicant dimension and operation time.
4. The automated business work order management system of claim 1, wherein: the work order editing module can support the work orders which do not pass the audit to edit and resubmit again.
5. The automated business work order management system of claim 1, wherein: after the work order application is submitted, the work order auditing module pushes the work order to be audited to a work order list interface of a corresponding auditor and informs a relevant unit of a responsible person to audit the work order; returning to the applicant if the work order fails to be approved, re-editing and re-submitting the application or closing the work order which fails to be approved by the applicant; and entering the approved work order into a work order data pool.
6. The automated business work order management system of claim 1, wherein: the work order quality inspection module is used for auditing the completion condition of the work order; when the work order arrives at the deadline or is completed in advance, the quality inspection personnel can audit the corresponding work order; the quality-checked work order represents that the work order is completed.
7. The automated business work order management system of claim 1, wherein: the work order report function module can carry out multi-dimensional work order data statistics from time, work order types, operation types, carrier merchants, areas and work order states and generate corresponding charts.
8. The automated business work order management system of claim 1, wherein: the work order type in the work order list unit comprises a work order permit number, an engineering name, a work order state, a factory area, a manufacturer, an application unit and creation time.
9. A method of managing an automated business work order management system according to any one of claims 1-8:
the method comprises the following steps: logging in a work order management system;
step two: applying for a work order, and selecting a general work order or a special work order according to the type; if the work order is a common work order, entering a third step; if the work order is a special work order, entering a sixth step;
step three: editing and applying for the work order, and also canceling the work order and inquiring the work order; the work order is edited and applied to confirm whether the work order is a carrier job, if not, the work order information is directly finished; if yes, acquiring the business operation acceptance data, and completing the work order information;
step four: completing submitting the work order;
step five: auditing the work order information by an auditor, and returning to the step three if the audit is not passed; generating general work order information to be operated if the audit is passed;
step six: editing a special work order based on a general work order; repeating the step four, and re-editing if the audit is not passed; if the audit is passed, generating special work order information to be operated;
step seven: the general work order information to be operated and the special work order information to be operated all enter a work order data pool;
step eight: the work order management system can perform data interaction with a carrier system, an access control system and a security platform, and the data interaction mode is as follows: and providing an intersystem data interaction mode of real-time data and non-real-time data, wherein the non-real-time data performs data interaction in an ETL mode of the intermediate database, and the real-time data acquires data through WebService or MQ.
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