CN109377143B - Operation trace acquisition system, acquisition method, management system and management method - Google Patents
Operation trace acquisition system, acquisition method, management system and management method Download PDFInfo
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- CN109377143B CN109377143B CN201811525509.2A CN201811525509A CN109377143B CN 109377143 B CN109377143 B CN 109377143B CN 201811525509 A CN201811525509 A CN 201811525509A CN 109377143 B CN109377143 B CN 109377143B
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Abstract
The invention discloses an operation trace acquisition system, which comprises a sorting system and a station management system, wherein the sorting system can acquire operation quantitative data on each station, the station management system is used for acquiring the operation state of an employee, the station management system is in two-way communication connection with the sorting system, and the station management system comprises an IC card, a card reader, an IC controller and a station management host; the card reader can read the employee ID in the IC card, and packages the employee ID and the corresponding station number into card reading data to be sent to the IC controller; the IC controller can analyze the working state of the staff on the corresponding station according to the card reading data; the sorting system can correlate the working state of the staff on each station with the work quantitative data, thereby forming work trace data and sending the work trace data to the station management host of the station management system. The invention also discloses an operation trace acquisition method, a management system and a management method which adopt the action trace acquisition system. The invention solves the technical problem that the recording of the operation trace of each employee cannot be realized.
Description
Technical Field
The invention relates to the technical field of tobacco commercial logistics, in particular to a logistics center operation trace acquisition system, an acquisition method, a management system and a management method based on an IC card.
Background
With the deepening of the national reform and the rapid development of modern logistics, tobacco business enterprises face a huge change contract, all provinces and city companies establish logistics (branch) companies at present, and independent accounting is carried out for laying a foundation for the conversion from enterprise logistics of the tobacco business companies to logistics enterprises, so that the business is mainly served and gradually transited to the situation of being served and having heavy cost in the future.
In the current tobacco commercial logistics sorting, through a sorting system, operation quantitative data (including orders, brands, time and quantity) of each station on each sorting line can be recorded, but the granularity is coarse, and only the requirement of management by taking a team as a unit can be met; the recording of the operation trace of each employee cannot be realized, so that the workload, the operation time, the error rate and the like of each employee cannot be detailed to be checked, the average significance cannot be broken, the enthusiasm of individuals cannot be further improved, and even when error is introduced, the overall efficiency is reduced.
At present, a tobacco distribution center is not allowed to bring a mobile phone into a combined workshop in management, the tobacco distribution center is provided with an all-purpose card system, employees need to swipe IC cards when entering and exiting, and each IC card is bound with a unique employee ID, so that employee identity identification can be completed by reading the employee ID in the IC card.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides an operation trace acquisition system, which solves the technical problem that the operation trace of each employee cannot be recorded in the prior art.
In order to solve the technical problems, the invention adopts the following technical scheme: an operation trace acquisition system comprises a sorting system, wherein the sorting system comprises a plurality of sorting lines, each sorting line is provided with a plurality of stations, the sorting system can acquire operation quantitative data on each station, the operation quantitative data comprise orders, brands, time and quantity, the operation trace acquisition system also comprises a station management system for acquiring the operation state of staff on each station, the station management system is in two-way communication connection with the sorting system, and the station management system comprises IC cards which are bound with the unique staff IDs of each staff in a one-to-one correspondence manner, card readers which are installed on each station, an IC controller which is in communication connection with each card reader and a station management host; the card reader can read the employee ID in the IC card, and packages the employee ID and the corresponding station number into card reading data to be sent to the IC controller; the IC controller can analyze the working state of the staff on the corresponding station according to the card reading data, and the working state of the staff comprises on duty and off duty; the station management system can send the employee operation state identified by the IC controller to the sorting system; after receiving the employee operation state data, the sorting system associates the employee operation state on each station with the operation quantitative data, so as to form operation trace data; the sorting system can send the operation trace data to the station management host of the station management system after finishing a sorting task every time.
Preferably, each corresponding IC controller is arranged corresponding to each sorting line and is in communication connection with the card reader on each station of the corresponding sorting line.
Preferably, the station management host is accessed to a tobacco center local area network; the sorting system comprises sorting industrial personal computers which are arranged corresponding to the sorting lines; the sorting industrial personal computer and the corresponding IC controller of each sorting line are connected into the tobacco central local area network through the switch, so that the tobacco central local area network is communicated with the station management host, and the IC controller is isolated from the sorting system through the switch in a network mode.
The invention also provides an operation trace acquisition method, and the operation trace acquisition system comprises the following steps:
step 1: a card reader on a station reads the IC card number and the employee ID, and packages the IC card number and the employee ID together with the corresponding station number into card reading data to be sent to an IC controller;
step 2: the IC controller analyzes the working state of the staff on the corresponding station according to the card reading data and sends the working state to the sorting system;
and step 3: after receiving the employee operation state data on each station, the sorting system starts to acquire operation quantitative data on each station and associates the operation quantitative data on each station with the employee operation state data on the corresponding station, so as to form operation trace data on each station;
and 4, step 4: the sorting line is responsible for sorting operation, records operation trace data, and extracts the operation data from each sorting system at regular time by a station management server of the station management system.
The invention also provides an operation trace management system, and by adopting the operation trace acquisition system, the station management host adopts a B/S architecture and comprises the following functional modules:
the basic data management module is used for setting the following basic data: sorting line basic data, IC card basic data, card reader basic data, station basic data and employee basic data;
the working data statistics module is used for generating a corresponding daily report every day in a timed task mode according to the operation trace data;
the working data analysis module is used for generating the following statistical report according to the daily report generated by the working data statistical module: a sorting line task statistical table, a sorting line station statistical table, a staff work amount statistical detail table, an order source tracing query table and a staff station type statistical table;
and the operation process tracing module is used for inquiring the operation trace of the corresponding order on each station according to the order tracing look-up table.
Preferably, the database of the station management host comprises a history library and a query library; the query library is used for retaining data in a recent period of time; the history library is used for storing data beyond a recent period of time; and the daily report generated by the working data statistical module is stored in the query library.
The invention also provides an operation trace management method, which comprises the following steps: firstly, dividing a working area range according to the posts, and determining the stations; secondly, acquiring operation trace data on each station by using the operation trace acquisition system; and finally, performing data analysis according to the collected operation trace data.
Preferably, the data analysis comprises an error tracing analysis: according to the order number or the cigarette packet number, firstly, whether a cigarette is put on the shelf and has an error is determined, if the cigarette is put on the shelf and has an error, an error station is determined, and then according to the order operation time, the current operation staff of the error station is determined; if not, a certain station is determined by tracking the operation trace data, and then a certain staff is determined.
Compared with the prior art, the invention has the following beneficial effects:
1. the operation trace acquisition system and the operation trace acquisition method can realize the correlation of the operation state of the staff and the operation quantitative data by adding the station management system on the basis of realizing the operation quantitative data acquisition of the original sorting system, thereby refining the operation data acquisition to each staff, realizing the trace of the work amount, the work time, the error rate and the like of the staff, and preparing for breaking the average meaning of a team.
2. The station management system adopts the IC card currently used by the staff of the tobacco distribution center, and the data unification of the system and the staff of other systems is ensured.
3. The invention also has the advantages of economy, safety, reliability and advancement.
(1) The economic efficiency is as follows: the flow of each subsystem is reasonably configured, the bottleneck effect is eliminated, the effective utilization rate of the system is improved, the operation cost is reduced, and the total construction investment is economical and reasonable.
(2) Safety: the high safety of each process link, operation and system operation of the system is ensured, and the functions of software and hardware of the original system are not influenced. The safety is a basic principle of the system construction, and the system construction not only needs to ensure the long-time operation of 7x24 hours per se, but also needs to ensure the safe and stable operation of each sorting system; at the same time, the security and validity of the data must be achieved. Security including sorting system: the main data of the system is from each sorting system, so the system takes the safe and stable operation of each sorting system as the most basic premise during design, and the independence of the sorting system and the system is ensured as much as possible in design, so that the interface is standardized, and the time cost and the investment cost of later-stage popularization are reduced. Security of data: because each sorting system has a local area network, the station management system operates on the tobacco local area network, but is not completely exposed on the outer network, and the data security can be better guaranteed.
(3) Reliability: the station operation vestige data acquisition does not influence the original operation system, and the whole operation of the system is ensured to be safe, reliable and smooth. The main function of the construction of the station management system is that the performance assessment and the operation process of the staff are traceable, the reliability of the data is the basis, in order to ensure the reliability of the data, the operation data of the system is recorded by the sorting system, the effectiveness of the data can be ensured to the maximum extent, and the sorting system only needs to record the current task on the original corresponding node; after the data recording is completed, the work of the sorting system is basically completed, and the subsequent work is completed by the station management system, so that the working pressure of each sorting system can be reduced to the maximum extent.
(4) The advancement is as follows: the design concept is innovated, each process link is optimized, the degree of intelligence is deep, the automation is high, and the advanced level of the industry process is kept in the next decade. The system adopts a BS framework, can be flexibly adapted to equipment such as a PC, a mobile phone, a tablet and the like, and can enable a user to conveniently select a using platform; the adopted data acquisition also adopts a mode of taking an automatic mode as a main mode and taking a manual mode as an auxiliary mode, so that the data can be ensured to arrive timely and effectively; the station management system and each sorting system are communicated in a two-way communication mode, so that the consistency and reliability of data acquisition are ensured.
Drawings
Fig. 1 is a network topology diagram of a job trace collection system according to the present embodiment.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and preferred embodiments.
The utility model provides an operation vestige collection system, includes the letter sorting system, the letter sorting system contains a plurality of letter sorting lines, all is equipped with a plurality of stations on every letter sorting line, the operation quantization data on each station can be gathered to the letter sorting system, the operation quantization data includes order, brand, time and quantity, its characterized in that: the system comprises a sorting system, a station management system and a control system, wherein the sorting system is used for sorting the employees on the stations, the station management system is used for acquiring the working states of the employees on each station, and is in bidirectional communication connection with the sorting system, and the station management system comprises IC cards which are bound with the unique employee IDs of the employees in a one-to-one correspondence manner, card readers which are installed on the stations, IC controllers which are in communication connection with the card readers, and a station management host; the card reader can read the employee ID in the IC card, and packages the employee ID and the corresponding station number into card reading data to be sent to the IC controller; the IC controller can analyze the working state of the staff on the corresponding station according to the card reading data, and the working state of the staff comprises on duty and off duty; the station management system can send the employee operation state identified by the IC controller to the sorting system; after receiving the employee operation state data, the sorting system associates the employee operation state on each station with the operation quantitative data, so as to form operation trace data; the sorting system can send the operation trace data to the station management host of the station management system after finishing a sorting task every time.
Based on card readers (1 card reader is installed at each station), sorting staff check in by swiping a card on the station IC card reader. And the station identification system identifies the card number, associates the employee ID and finishes post attendance. The card reader supports the type of card: mifare-1 (i.e. the current meal card and attendance card owned by each employee) and the second generation identification card. Safety design of IC card: the station identification system only reads the serial number of the IC card, and the serial number of each card is unique and can not be changed. The IC card reader only provides card reading operation and does not support card writing operation. Therefore, the data in the data area of the IC card can not be changed, and the original functions of attendance checking, canteen consumption and the like of the card can not be influenced.
In the specific embodiment, each sorting line is provided with a corresponding IC controller, and each IC controller is in communication connection with the card reader on each station of the corresponding sorting line.
As shown in fig. 1, in this embodiment, the station management host 1 is connected to a tobacco center local area network; the sorting system comprises a sorting industrial personal computer (not shown in the figure) which is arranged corresponding to each sorting line; the sorting industrial personal computer and the corresponding IC controller of each sorting line are connected into the tobacco central local area network through the switch 2, so that the sorting industrial personal computer and the corresponding IC controller are communicated with the station management host 1 through the tobacco central local area network, and the IC controller and the sorting system are isolated from each other through the switch 2.
In the specific implementation mode, cigarette sorting is realized by a label type sorting line, and the operation mainly comprises the following stations: the device comprises a replenishing station, a sorting station, a box stacking station and a machine table operating station. When the sorting system carries out operation quantitative data acquisition, the workload of each station is calculated according to the following calculation model:
a replenishment station: the method comprises the steps of inventory on a goods shelf, sorting amount and inventory before the goods shelf, and then recording operation data according to brand replenishment quantity round pieces, wherein if the quantity of cigarettes of brand A is 5 when a current execution order is sorted, 63 cigarettes need to be sorted, and the quantity of replenishment needs to be 58, but replenishment staff perform replenishment according to pieces when the replenishment is actually performed, 2 replenishment (50 replenishment) are actually performed, so that after the current execution order is sorted (a forward key is clicked), the replenishment quantity of brand A of the execution order of the replenishment staff is 100;
a sorting station: sorting the brands corresponding to the orders;
a box stacking station: the calculation method is the same as the replenishment station.
When the employee finishes the order picking of the 'execution order' at the station, the sorting system is responsible for recording the order picking completion time, the order number, the product gauge, the quantity and the employee ID of the execution order.
And finally, after the sorting task is finished, the station management system extracts data from all the sorting systems at regular time.
Wherein, each station vestige is gathered and is explained:
the machine station operation: and recording the picking time, brand and number of the personnel at the station operating station of the machine station at each executed order. .
A sorting station: and recording the picking time, brand and number of the sorters at the station of each executed order.
A replenishment station: and recording the operation execution order number, the loading brand, the number of the loaded goods (recording the number of the goods according to the piece) and the time of the replenishment personnel.
A box stacking station: the order number, the brand of the goods to be delivered, the number of the pieces (the number of the pieces is recorded according to the piece), and the time of the operation execution of the box stacking personnel are recorded.
In this embodiment, the sorting system comprises the following sorting lines: a zero-cigarette sorting line, a special-shaped cigarette sorting line and a C-type cigarette sorting line; the zero-cigarette sorting line comprises 2 replenishment stations, 3 sorting stations, 1 box stacking station and 1 machine table operation station; 2 replenishment stations, 3 letter sorting stations, 1 operation station and 1 cigarette station of dysmorphism cigarette letter sorting line.
An operation trace collection method, which adopts the operation trace collection system in the embodiment, comprises the following steps:
step 1: a card reader on a station reads the IC card number and the employee ID, and packages the IC card number and the employee ID together with the corresponding station number into card reading data to be sent to an IC controller;
step 2: the IC controller analyzes the working state of the staff on the corresponding station according to the card reading data and sends the working state to the sorting system;
and step 3: after receiving the employee operation state data on each station, the sorting system starts to acquire operation quantitative data on each station and associates the operation quantitative data on each station with the employee operation state data on the corresponding station, so as to form operation trace data on each station;
and 4, step 4: the sorting line is responsible for sorting operation, records operation trace data, and extracts the operation data from each sorting system at regular time by a station management server of the station management system.
The operation trace data acquisition process of each station in the step 3 is as follows:
1. sorting station
1) The station and the staff adopt a one-to-one mode;
2) the order picker punches the card at the station, namely, the order is signed in the station management system, when different employees punch the card, the previous employee needs to punch the card and leave the post, otherwise, the subsequent workload is still under the name of the original employee who has signed in the card;
3) the station management system registers the card swiping employees and the card swiping stations in the sorting system for post-operation;
4) when the sorting is started, checking the on-duty condition of the station, if the station is unattended, giving a prompt by the system, and judging whether to start sorting by the operation post machine group leader;
5) after the sorting is started, the station management server of the station management system extracts the operation data from each sorting system at regular time;
6) when the accurate sorting system detects an error: when the brand is too much smoke, too little smoke and too much brand, the information is recorded, the station management system extracts the operation data from all the sorting systems at regular time, and immediately displays the corresponding information of customers, order numbers, brands/quantity/order pickers and the like;
7) when different employees on the same station swipe cards for post, the front sorter needs to sign off the post and then the current sorter on the post can swipe cards for post, otherwise, the cards are swiped for post and the post is invalid;
8) after no person signs on the post at the sorting stations or the previous picker signs off the post, other pickers can simultaneously swipe cards to sign on a plurality of sorting stations, and the operation trace data is recorded under the name of the picker who signs on the post.
2. Replenishment station
The replenishment station adopts a mode that stations and staff are in one-to-one correspondence, and the card swiping is the arrival post; the flow of the replenishment station is similar to that of the sorting station, but for A, B cigarettes, the goods shelf is a buffer capable of storing no more than 2 cigarettes, and when errors occur, operators of the replenishment station need to calculate through a synchronous reduction model of loading and picking.
3. Stacking station
The operation data is recorded according to the brand replenishment quantity round piece, if the quantity of cigarettes of brand A is 5 when the current execution order is sorted, 63 cigarettes need to be sorted, and the quantity of the replenishment needs to be 58, but replenishment personnel replenish the replenishment according to the piece when the replenishment is actually performed, and actually 2 replenishment (50 replenishment pieces) are provided, so that after the current execution order is sorted, the actual replenishment of the current execution order is 2, and meanwhile, 2 cartons need to be collected by a carton stacking station, and the replenishment quantity of the brand A of the execution order of the carton stacking worker is 100.
4. Machine station
The machine station operation station adopts a mode that stations and staff are in one-to-one correspondence, and the machine station operation station is used as a sorting group leader and mainly takes comprehensive scheduling and management of the sorting line and processes abnormity of all software systems and sub-ring points of the sorting line, such as information, sorting, code printing, packaging and the like.
An operation trace management system adopts the operation trace acquisition system in the embodiment, and the station management host adopts a B/S architecture and comprises the following functional modules:
the basic data management module is used for setting the following basic data: sorting line basic data, IC card basic data, card reader basic data, station basic data and employee basic data.
The basic data of the sorting line are mainly added, modified, deleted and inquired for the sorting line, the basic information of the sorting line is set, and the configuration of the sorting line must be consistent with the actual condition of each sorting line.
The setting of the IC card basic data is addition, modification, deletion, and inquiry of the IC card and employee attribution setting of the IC card.
The station basic data setting comprises adding, modifying, deleting and inquiring stations, setting the positions of the stations, and setting special requirements for certain stations, such as electric forklift workers, which have to have corresponding skills.
The basic data of the employees are added, modified, deleted and inquired on the employees.
The setting of the basic data of the card reader is to increase, modify, delete and inquire the card reader and to set the position and the station affiliation of the card reader.
The working data statistics module is used for generating a corresponding daily report every day in a timed task mode according to the operation trace data;
the working data analysis module is used for generating the following statistical report according to the daily report generated by the working data statistical module: a sorting line task statistical table, a sorting line station statistical table, a staff work amount statistical detail table, an order source tracing query table and a staff station type statistical table;
and the operation process tracing module is used for inquiring the operation trace of the corresponding order on each station according to the order tracing look-up table.
In this specific embodiment, the database of the station management host includes a history library and a query library; the query library is used for retaining data in a recent period of time; the history library is used for storing data beyond a recent period of time; and the daily report generated by the working data statistical module is stored in the query library.
The system data adopts Microsoft SQL Server, adopts a mode of separating a query library and a history library, and regularly arranges the data to ensure the timeliness of data query. Because the system has the attributes of performance assessment and operation tracing, data needs to be reserved for at least a certain time in order to ensure the normal operation of the two major attribute functions, the system is deployed uniformly, the data comes from each sorting system, the transaction data volume is large, and a mode of combining a query library and a historical library is adopted. The query library only needs to keep data of a period of time in the near future, so that the smoothness of system operation can be ensured.
The invention also provides an operation trace management method, which comprises the following steps: firstly, dividing a working area range according to the posts, and determining the stations; secondly, acquiring operation trace data on each station through an operation trace acquisition system in the specific implementation method; and finally, performing data analysis according to the collected operation trace data.
In this embodiment, the data analysis includes error tracing analysis: according to the order number or the cigarette packet number, firstly, whether a cigarette is put on the shelf and has an error is determined, if the cigarette is put on the shelf and has an error, an error station is determined, and then according to the order operation time, the current operation staff of the error station is determined; if not, a certain station is determined by tracking the operation trace data, and then a certain staff is determined.
The above description is only exemplary of the present invention and should not be taken as limiting, and any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (6)
1. An operation trace management system characterized in that: the operation trace acquisition system is adopted, and the station management host adopts a B/S framework and comprises the following functional modules:
the basic data management module is used for setting the following basic data: sorting line basic data, IC card basic data, card reader basic data, station basic data and employee basic data;
the working data statistics module is used for generating a corresponding daily report every day in a timed task mode according to the operation trace data;
the working data analysis module is used for generating the following statistical report according to the daily report generated by the working data statistical module: a sorting line task statistical table, a sorting line station statistical table, a staff work amount statistical detail table, an order source tracing query table and a staff station type statistical table;
the operation process tracing module is used for inquiring operation traces of the corresponding orders on each station according to the order tracing look-up table;
the operation trace acquisition system comprises a sorting system, wherein the sorting system comprises a plurality of sorting lines, each sorting line is provided with a plurality of stations, the sorting system can acquire operation quantitative data on each station, the operation quantitative data comprise orders, brands, time and quantity, the operation trace acquisition system also comprises a station management system for acquiring the operation state of staff on each station, the station management system is in two-way communication connection with the sorting system, and the station management system comprises IC cards which are bound with the unique staff IDs of the staff in a one-to-one correspondence manner, card readers which are installed on the stations, IC controllers which are in communication connection with the card readers, and a station management host; the card reader can read the employee ID in the IC card, and packages the employee ID and the corresponding station number into card reading data to be sent to the IC controller; the IC controller can analyze the working state of the staff on the corresponding station according to the card reading data, and the working state of the staff comprises on duty and off duty; the station management system can send the employee operation state identified by the IC controller to the sorting system; after receiving the employee operation state data, the sorting system can correlate the employee operation state on each station with the operation quantitative data, so as to form operation trace data; each IC controller is in communication connection with the card reader on each station of the corresponding sorting line; the station management host is accessed to a tobacco central local area network; the sorting system comprises sorting industrial personal computers which are arranged corresponding to the sorting lines; the sorting industrial personal computer and the corresponding IC controller of each sorting line are connected into the tobacco central local area network through the switch, so that the tobacco central local area network is communicated with the station management host, and the IC controller is isolated from the sorting system through the switch in a network mode.
2. The work trace management system according to claim 1, wherein: the database of the station management host comprises a history library and a query library; the query library is used for retaining data in a recent period of time; the history library is used for storing data beyond a recent period of time; and the daily report generated by the working data statistical module is stored in the query library.
3. The work trace management system according to claim 1, wherein: the method for managing the operation trace comprises the following steps: firstly, dividing a working area range according to the posts, and determining the stations; secondly, collecting operation trace data on each station by the operation trace collecting system; finally, performing data analysis according to the collected operation trace data;
wherein the data analysis comprises an error tracing analysis: according to the order number or the cigarette packet number, firstly, whether a cigarette is put on the shelf and has an error is determined, if the cigarette is put on the shelf and has an error, an error station is determined, and then according to the order operation time, the current operation staff of the error station is determined; if not, a certain station is determined by tracking the operation trace data, and then a certain staff is determined.
4. The work trace management system according to claim 1, wherein: the cigarette sorting is realized by a label type sorting line, and the operation mainly comprises the following stations: the device comprises a replenishing station, a sorting station, a box stacking station and a machine table operating station.
5. The work trace management system according to claim 1, wherein: the sorting system comprises the following sorting lines: a zero-cigarette sorting line, a special-shaped cigarette sorting line and a C-type cigarette sorting line; the zero-cigarette sorting line comprises 2 replenishment stations, 3 sorting stations, 1 box stacking station and 1 machine table operation station; the special-shaped cigarette sorting line comprises 2 replenishment stations, 3 sorting stations, 1 operation station and 1 cigarette receiving station.
6. The work trace management system according to claim 1, wherein: the operation trace acquisition system adopts the following acquisition method, and specifically comprises the following steps:
step 1: a card reader on a station reads the IC card number and the employee ID, and packages the IC card number and the employee ID together with the corresponding station number into card reading data to be sent to an IC controller;
step 2: the IC controller analyzes the working state of the staff on the corresponding station according to the card reading data and sends the working state to the sorting system;
and step 3: after receiving the employee operation state data on each station, the sorting system starts to acquire operation quantitative data on each station and associates the operation quantitative data on each station with the employee operation state data on the corresponding station, so as to form operation trace data on each station;
and 4, step 4: the sorting line is responsible for sorting operation, records operation trace data, and extracts the operation data from each sorting system at regular time by a station management server of the station management system.
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