CN107122834B - Intelligent order dispatching system and method - Google Patents
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- CN107122834B CN107122834B CN201710340028.3A CN201710340028A CN107122834B CN 107122834 B CN107122834 B CN 107122834B CN 201710340028 A CN201710340028 A CN 201710340028A CN 107122834 B CN107122834 B CN 107122834B
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Abstract
An intelligent order dispatching system and method relate to the technical field of order dispatching. The invention aims to solve the problem of overtime work order distribution of a distribution network emergency repair command center. The invention relates to an intelligent dispatching system and a method, wherein js script is injected into a PMS2.0 system page through a Chrome plug-in to obtain page information of the PMS2.0 system, the obtained page information is interacted with a local window program, and after the interaction is completed, the automatic dispatching of a work order is realized. The intelligent dispatching system and the method are suitable for dispatching the work orders of the distribution network emergency repair command center.
Description
Technical Field
The invention belongs to the field of power distribution rush-repair, and particularly relates to a dispatching technology in a power distribution rush-repair process.
Background
With the continuous expansion of the scale of the power grid and the improvement of the living standard of people, the requirements of customers on indexes such as power supply reliability, power failure time and the like are higher and higher. The distribution network emergency repair command center is an important junction for connecting a power grid and a user, and plays an important role in improving the circulation speed of emergency repair work orders, ensuring timely solving of faults and ensuring the power utilization quality of the user. In actual work, the problem of work order distribution overtime often occurs, so that the work quality of other links is influenced. The method is mainly embodied in the following aspects:
1. the dense work order exceeds the capability of manual order dispatching
According to the requirements of a management method of national network company 95598: the receiving and dispatching time of the fault work order cannot exceed 3 minutes, and the sudden fault can generate an intensive work order instantly, exceed the dispatching ability of the on-duty personnel and generate an overtime work order.
2. Objective factor influence list index
The working system is imperfect, and the problem that the work order music does not sound frequently occurs in the system, so that the work order cannot be dispatched in time by the staff on duty, and overtime is generated, thereby influencing the timeliness rate of receiving and dispatching the work order.
3. Untimely issuing of fault power failure information
When sudden failure occurs, dense failure work orders are generated instantly, workers can not send out power failure information in time in order to send out work orders, customers cannot know the power failure range and the power failure reason in time, the number of the failure work orders can be increased continuously, and work is trapped in vicious circle.
The distribution network emergency repair command undertakes multiple functions of work order distribution, supervision, audit and reply, power failure information release, maintenance and the like, and the distribution network emergency repair command function is hindered by the problems. Meanwhile, a large amount of energy of distribution network emergency repair commanders is consumed by simple and heavy order dispatching work, the working quality of other aspects is difficult to promote, and the command function of distribution network emergency repair cannot be fully exerted.
Disclosure of Invention
The invention provides an intelligent dispatching system and method for solving the problem of overtime dispatching of work orders of a distribution network emergency repair command center.
An intelligent dispatch system includes the following units:
a unit that starts a Chrome plug-in (google browser plug-in);
a unit for injecting a js (javascript) script program into a PMS2.0 system (production management system) page by using a Chrome plug-in;
repeatedly judging whether a unit of work order information exists in a PMS2.0 system page by using a js script program;
when the work order information exists in the page of the PMS2.0 system, acquiring the work order information by using a js script program, and sending the work order information to a unit in a local window program;
a unit for collecting address list information in the database by using a local window program;
a unit for repeatedly judging whether the local window program receives the work order information;
when the local window program receives the work order information, the local window program analyzes the work order information by using the address list information to obtain a work order address result;
a unit for storing the work order address result to a database;
sending the work order address result to a unit in the js script program;
and the js script program is used for dispatching the order according to the work order address result.
An intelligent order dispatching method comprises the following steps:
the method comprises the following steps: starting a Chrome plug-in (Google browser plug-in), and then simultaneously executing the second step and the fifth step;
step two: injecting a js (javascript) script program into a PMS2.0 system (production management system) page by using a Chrome plug-in, and then executing a third step;
step three: repeatedly judging whether the work order information exists in the PMS2.0 system page by using a js script program, and executing the fourth step when the work order information exists in the PMS2.0 system page;
step four: the js script program acquires work order information, sends the work order information to a local window program, and then executes the step six;
step five: collecting address list information in a database by using a local window program, and then executing a sixth step;
step six: repeatedly judging whether the local window program receives the work order information or not, and executing the step seven when the local window program receives the work order information;
step seven: the local window program analyzes the work order information by using the address list information to obtain a work order address result, and then simultaneously executes the step eight and the step nine;
step eight: storing the work order address result into a database;
step nine: sending the work order address result to a js script program;
step ten: and after the step eight and the step nine are executed simultaneously, the js script program dispatches the order according to the work order address result.
The invention discloses an intelligent work order dispatching system and method, relates to an automatic work order dispatching technology for automatically judging work order information, and realizes the functions of automatic dispatching of fault work orders, query of related information, risk prevention, early warning and the like.
The invention realizes the automatic processing of simple and heavy manual dispatching work and improves the work efficiency and benefit. When the labor force is liberated, an internal management and control mechanism can be enhanced, the centralized operation and the efficient management of core business and whole resources of a company are realized, so that the internal control force is stronger, the management efficiency is higher, and the management efficiency and the management benefit of the company are guaranteed.
The invention also solves the problem of work order distribution overtime caused by various human factors, realizes the assessment index requirements of national network companies, and provides a system capable of simulating manual operation to automatically transfer and distribute work orders according to work order information.
Drawings
Fig. 1 is a flowchart of an intelligent order dispatching method according to the fourth embodiment.
Detailed Description
The first embodiment is as follows: the intelligent dispatch system of the embodiment comprises the following units:
a unit that starts a Chrome plug-in (google browser plug-in);
a unit for injecting a js (javascript) script program into a PMS2.0 system (production management system) page by using a Chrome plug-in;
repeatedly judging whether a unit of work order information exists in a PMS2.0 system page by using a js script program;
when the work order information exists in the page of the PMS2.0 system, acquiring the work order information by using a js script program, and sending the work order information to a unit in a local window program;
a unit for collecting address list information in the database by using a local window program;
a unit for repeatedly judging whether the local window program receives the work order information;
when the local window program receives the work order information, the local window program analyzes the work order information by using the address list information to obtain a work order address result;
a unit for storing the work order address result to a database;
sending the work order address result to a unit in the js script program;
and the js script program is used for dispatching the order according to the work order address result.
In the embodiment, the functions of automatic dispatching of the fault work order, prompting of the abnormal work order, prevention and early warning of abnormal risks of the system and the like are realized through the internal function of the Chrome plug-in and the user32. dll.
The implementation mode solves the problem of work order distribution overtime caused by various factors such as human factors, and realizes the functions of automatic fault work order distribution, work order unlocking distribution, intensive work order voice prompt, work order retroversion voice prompt, system normal operation identification, system abnormal operation early warning and the like.
The second embodiment is as follows: the present embodiment further describes an intelligent dispatch system according to the first embodiment, and in the present embodiment, the system further includes a voice prompt unit for sending a voice prompt when the system is abnormally operated.
In the embodiment, the on-duty personnel can find the system problem in time and take solution measures.
In the embodiment, the fault work order is automatically transferred through the Chrome plug-in; when a dense work order appears, the system prompts the personnel on duty to issue power failure information through voice; when the rollback work order appears, the system gives a voice prompt, and when the value personnel can find the rollback work order in time and redistribute the work order.
The third concrete implementation mode: the embodiment further describes an intelligent dispatch system according to the first embodiment, and the intelligent dispatch system further includes a graphic identifier prompt unit for displaying a graphic identifier prompt when the system is in normal operation.
The fourth concrete implementation mode: referring to fig. 1, the present embodiment is specifically described, and an intelligent dispatch method in the present embodiment includes the following steps:
the method comprises the following steps: starting a Chrome plug-in (Google browser plug-in), and then simultaneously executing the second step and the fifth step;
step two: injecting a js (javascript) script program into a PMS2.0 system (production management system) page by using a Chrome plug-in, and then executing a third step;
step three: repeatedly judging whether the work order information exists in the PMS2.0 system page by using a js script program, and executing the fourth step when the work order information exists in the PMS2.0 system page;
step four: the js script program acquires work order information, sends the work order information to a local window program, and then executes the step six;
step five: collecting address list information in a database by using a local window program, and then executing a sixth step;
step six: repeatedly judging whether the local window program receives the work order information or not, and executing the step seven when the local window program receives the work order information;
step seven: the local window program analyzes the work order information by using the address list information to obtain a work order address result, and then simultaneously executes the step eight and the step nine;
step eight: storing the work order address result into a database;
step nine: sending the work order address result to a js script program;
step ten: and after the step eight and the step nine are executed simultaneously, the js script program dispatches the order according to the work order address result.
In the embodiment, js (javascript) script is injected into a page of a PMS2.0 (production management system) through a Chrome plug-in (Google browser plug-in) to acquire page information of the PMS2.0, the acquired page information is interacted with a local window program, and after the interaction is completed, automatic transfer of a work order is realized. The automatic processing of simple and heavy manual dispatching work is realized, and the work efficiency and benefit are improved.
Claims (4)
1. An intelligent dispatching system is characterized by comprising the following units:
a unit for starting Chrome plug-in;
injecting a js script program unit into a PMS2.0 system page by utilizing a Chrome plug-in;
repeatedly judging whether a unit of work order information exists in a PMS2.0 system page by using a js script program;
when the work order information exists in the page of the PMS2.0 system, acquiring the work order information by using a js script program, and sending the work order information to a unit in a local window program;
a unit for collecting address list information in the database by using a local window program;
a unit for repeatedly judging whether the local window program receives the work order information;
when the local window program receives the work order information, the local window program analyzes the work order information by using the address list information to obtain a work order address result;
a unit for storing the work order address result to a database;
sending the work order address result to a unit in the js script program;
and the js script program is used for dispatching the order according to the work order address result.
2. The intelligent dispatching system of claim 1, further comprising a voice prompt unit for issuing a voice prompt when the system is abnormally operated.
3. The intelligent dispatching system of claim 1, further comprising a graphical identification prompting unit for displaying a graphical identification prompt when the system is operating normally.
4. An intelligent order dispatching method is characterized by comprising the following steps:
the method comprises the following steps: starting the Chrome plug-in, and then simultaneously executing the second step and the fifth step;
step two: injecting a js script program into a PMS2.0 system page by using a Chrome plug-in, and then executing the step three;
step three: repeatedly judging whether the work order information exists in the PMS2.0 system page by using a js script program, and executing the fourth step when the work order information exists in the PMS2.0 system page;
step four: the js script program acquires work order information, sends the work order information to a local window program, and then executes the step six;
step five: collecting address list information in a database by using a local window program, and then executing a sixth step;
step six: repeatedly judging whether the local window program receives the work order information or not, and executing the step seven when the local window program receives the work order information;
step seven: the local window program analyzes the work order information by using the address list information to obtain a work order address result, and then simultaneously executes the step eight and the step nine;
step eight: storing the work order address result into a database;
step nine: sending the work order address result to a js script program;
step ten: and after the step eight and the step nine are executed simultaneously, the js script program dispatches the order according to the work order address result.
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| CN111208983B (en) * | 2020-01-09 | 2023-06-23 | 广州嘉为科技有限公司 | Use method of plug-in type expandable framework |
| CN111369167A (en) * | 2020-03-17 | 2020-07-03 | 国网河北省电力有限公司阜城县供电分公司 | PMS-based distribution network emergency repair command order distribution system and method |
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