CN106651292A - Power marketing online paperless business management method and system - Google Patents
Power marketing online paperless business management method and system Download PDFInfo
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- CN106651292A CN106651292A CN201610896394.2A CN201610896394A CN106651292A CN 106651292 A CN106651292 A CN 106651292A CN 201610896394 A CN201610896394 A CN 201610896394A CN 106651292 A CN106651292 A CN 106651292A
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Abstract
The invention provides a power marketing online paperless business management method. The method includes the following steps that: the image file of electricity consumption data handling of an electricity customer is submitted online; information in the image file is automatically collected and authenticated; an electronic version electricity utilization application is generated according to the collected information, the electronic version electricity utilization application is intelligently verified and electronically signed; an electronic version file of marketing business is generated automatically according to the internal business of electricity marketing by means of a version file, and the electronic version file of the marketing business is fed back to the electricity customer online, so that the electricity customer can electronically sign the electronic version file to confirm it; and by means of knowledge base services, service interaction with the electricity customer is carried out, and the evaluation information of the electricity customer for services is collected. With the power marketing online paperless business management method of the invention adopted, the automation and paperless processing of the online business handling of the electricity customer can be realized; customer service quality can be improved; and the participation degree of the customer in business handling can be increased, and customer service experience can be improved.
Description
Technical field
The present invention relates to the with no paper business handling method and system on a kind of power marketing line.
Background technology
With the raising and the fast development of information technology of the level of economic development, when client carries out electricity consumption business handling,
At automation, intellectuality to online business handling, online electronic signature, business handling progress and Electricity customers service evaluation etc.
Reason is put forward higher requirement.At present, Utilities Electric Co. mainly carries out power marketing business handling by the Power supply business Room, it is also possible to
Accepted by dialing the various ways such as 95598, self-service terminal, electric power APP and carrying out simple the pre- of business handling application, part
Channel can also adopt the data acquisition of OCR technique optimized integration electricity consumption business handling, but be only limitted to business hall business handling, and
Basic business automatic data collection rate is not high, customer electricity information on services, basic data acquisition, business handling automation, electronics
Sign the aspects such as application not yet to carry out or make slow progress, it is still poor that client handles power supply service experience.
At present, power marketing client traffic handle it is with no paper during, the applying date is：2015.09.29, application number
Chinese invention patent for 201510630593 discloses the scene work that non-support cable is realized based on the mobile job platform of marketing
Industry method, the with no paper work order electronics that the method is primarily focused on using mobile job-oriented terminal to realize curstomer's site operation is true
Recognize, the work such as business handling, although tentatively realize that sales service handles handles with no paper at all, but in data intelligence collection, intelligence
The aspects such as energy examination ＆ verification, automatic business processing, customer service intelligent interaction are not directed to or do not carry out.
The content of the invention
One of the technical problem to be solved in the present invention, is to provide the with no paper business handling side on a kind of power marketing line
Method, the automation of business handling on Electricity customers line, with no paper process is realized by the method, it is possible to improve customer service
Quality, the participation for increasing client's transacting business and lifting customer service experience.
The present invention is realized in one of technical problem：With no paper business handling method on power marketing line, it is described
Method comprises the steps：
Step 1, the online image file for submitting to Electricity customers to handle electricity consumption data；
Step 2, automatic data collection and certification are carried out to the information in image file；
Step 3, electronics format electricity consumption application is generated according to the information of collection, and electronics format electricity consumption application is carried out
Intellectuality examination ＆ verification and electronic signature；
Step 4, the electronics layout files that the interior business of power marketing is automatically generated sales service by layout files,
And carry out electronic signature confirmation by Electricity customers are fed back on the electronics format file wire of sales service；
Step 5, service interaction is carried out using repository services and Electricity customers, and collect evaluation of the Electricity customers to servicing
Information.
Further, the step 1 is specially：
Electricity customers submit online the image file of electricity consumption data to according to the power marketing type of service handled, wherein, use
Electric data includes resident identification card, property ownership certificate and other related muniments of title, and is judged according to the image quality criteria for arranging
Whether the image file of submission meets standard, if meeting standard, into step 2；If not being inconsistent standardization, electricity consumption is pointed out
Client submits the image file of standard to.
Further, the step 2 is specially：
Using the base of the collection marketing electricity consumption from the image file submitted to of the intelligent image treatment technology based on deep learning
Plinth service data information；Interacted to the certificate system of related office by webservice interface services, to the base for gathering
Plinth service data information carries out automatic Verification, and if passing through verification, then into step 3；If not validated, be given and carry
Show information, and return to step 1 hands in the image file of electricity consumption data retroactively.
Further, the step 3 is specially：
First template file matching library and intelligent examination ＆ verification are set up according to Electricity customers classification and power marketing type of service
Rule base；Then, will be automatically injected in corresponding template file by the basic business data message for verifying and generate electronic edition
Formula electricity consumption application, Electricity customers carry out business verification to electronics format electricity consumption application, and electronics format is used after confirmation is errorless
Electric application is signed electronically；Afterwards, verify whether the data message in electronics format electricity consumption application meets intelligent examining
Rule in core rule base, if met, adds a cover Company Electronic seal and injection length stamp, afterwards into step 4 automatically；Such as
Fruit does not meet, then automatically generate abnormal information, and carries out rollback process to abnormal data.
Further, the step 5 is specially：
Magnanimity training is carried out to sample data using the mass data of electric power knowledge base, repository services are set up, and is passed through
Repository services carry out automatic interaction with Electricity customers, realize the on-line consulting of Electricity customers and the automatic answer of problem；Meanwhile,
Electricity consumption business is handled into process real-time exhibition to Electricity customers, and collects evaluation information of the Electricity customers to service.
The two of the technical problem to be solved in the present invention, are to provide the with no paper business handling system on a kind of power marketing line
System, the automation of business handling on Electricity customers line, with no paper process is realized by the system, it is possible to improve customer service
Quality, the participation for increasing client's transacting business and lifting customer service experience.
The present invention is realized in the twos' of technical problem：With no paper business handling system on power marketing line, it is described
System includes that documents submission module, information gathering authentication module, examination ＆ verification signing module, business confirm module and interactive module；
The documents submission module, for the online image file for submitting to Electricity customers to handle electricity consumption data；
Described information gathers authentication module, for carrying out automatic data collection and certification to the information in image file；
The examination ＆ verification signing module, for generating electronics format electricity consumption application according to the information of collection, and to electronic edition
Formula electricity consumption application carries out intelligent examination ＆ verification and electronic signature；
The business confirms module, for the interior business of power marketing to be automatically generated into sales service by layout files
Electronics layout files, and carry out electronic signature confirmation by Electricity customers are fed back on the electronics format file wire of sales service；
The interactive module, for carrying out service interaction using repository services and Electricity customers, and collects Electricity customers
To the evaluation information for servicing.
Further, the documents submission module is specially：
Electricity customers submit online the image file of electricity consumption data to according to the power marketing type of service handled, wherein, use
Electric data includes resident identification card, property ownership certificate and other related muniments of title, and is judged according to the image quality criteria for arranging
Whether the image file of submission meets standard, if meeting standard, into described information authentication module is gathered；If do not met
Standard, then point out Electricity customers to submit the image file of standard to.
Further, described information collection authentication module is specially：
Using the base of the collection marketing electricity consumption from the image file submitted to of the intelligent image treatment technology based on deep learning
Plinth service data information；Interacted to the certificate system of related office by webservice interface services, to the base for gathering
Plinth service data information carries out automatic Verification, and if by verification, then audits signing module into described；If not passing through school
Test, then provide information, and return the image file that the documents submission module hands in electricity consumption data retroactively.
Further, the examination ＆ verification signing module is specially：
First template file matching library and intelligent examination ＆ verification are set up according to Electricity customers classification and power marketing type of service
Rule base；Then, will be automatically injected in corresponding template file by the basic business data message for verifying and generate electronic edition
Formula electricity consumption application, Electricity customers carry out business verification to electronics format electricity consumption application, and electronics format is used after confirmation is errorless
Electric application is signed electronically；Afterwards, verify whether the data message in electronics format electricity consumption application meets intelligent examining
Rule in core rule base, if met, adds a cover Company Electronic seal and injection length stamp, afterwards into the business automatically
Confirm module；If do not met, abnormal information is automatically generated, and rollback process is carried out to abnormal data.
Further, the interactive module is specially：
Magnanimity training is carried out to sample data using the mass data of electric power knowledge base, repository services are set up, and is passed through
Repository services carry out automatic interaction with Electricity customers, realize the on-line consulting of Electricity customers and the automatic answer of problem；Meanwhile,
Electricity consumption business is handled into process real-time exhibition to Electricity customers, and collects evaluation information of the Electricity customers to service.
The invention has the advantages that：
1st, can be with optimized integration business datum intelligent acquisition, electronics format file generated, Electricity customers electronic signature, data
The automated process flows such as information intelligent examination ＆ verification, and certificate category information can be realized by webservice interface services
Automatic Verification, can not only reduce the artificial checking work of certificate category information, improve the verification efficiency of certificate category information, and
The operating efficiency of sales service process is greatly improved, the automation of business handling, nothing on Electricity customers line is truly realized
Paperization process.
2nd, can realize that the on-line consulting of Electricity customers business handling, problem are automatically replied, real-time tracking and feedback traffic
Progress is handled, the close friend for carrying out business handling with Electricity customers interacts, be favorably improved customer service quality, increase client and handle
The participation of business and lifting customer service experience.
Description of the drawings
With reference to the accompanying drawings in conjunction with the embodiments the present invention is further illustrated.
Fig. 1 is the execution FB(flow block) of the with no paper business handling method on power marketing line of the present invention.
Fig. 2 is the structured flowchart of the with no paper business handling system on power marketing line of the present invention.
Specific embodiment
Refer to shown in Fig. 1, the with no paper business handling method on power marketing line of the present invention, methods described includes as follows
Step：
Step 1, the online image file for submitting to Electricity customers to handle electricity consumption data；
The step 1 is specially：Electricity customers are according to the power marketing type of service handled, the shadow of online submission electricity consumption data
As file, wherein, electricity consumption data includes resident identification card, property ownership certificate and other related muniment of title (such as business licenses etc.
Certificate), and judge whether the image file submitted to meets standard according to the image quality criteria for arranging, if meeting standard,
Into step 2；If not being inconsistent standardization, Electricity customers are pointed out to submit the image file of standard to.In the specific implementation, for example may be used
First to arrange the standard such as resolution ratio, size, size of image, resolution ratio, size, the size of image file submitted to is then judged
Deng whether the standard of setting is all met, if not meeting the standard of setting, suggest that Electricity customers resubmit the image of standard
File.
Step 2, automatic data collection and certification are carried out to the information in image file；
The step 2 is specially：Adopted from the image file submitted to using the intelligent image treatment technology based on deep learning
The basic business data message of collection marketing electricity consumption, the basic business data message of collection includes electricity consumption full name of applicant, identity card
Number, power customer address, property ownership certificate information, business license information etc.；By webservice interface services and related office's (example
Such as public security department, house property department, industrial and commercial administration department) certificate system interact, can be when implementing
Arrange the information such as parameter, interactive mode, the returning result of transmission on webservice interfaces, to the basic business data letter for gathering
Breath carries out automatic Verification, and if passing through verification, then into step 3；If not validated, accurately prompting letter is given
Breath, and return to step 1 hands in the image file of electricity consumption data retroactively.
Step 3, electronics format electricity consumption application is generated according to the information of collection, and electronics format electricity consumption application is carried out
Intellectuality examination ＆ verification and electronic signature；
The step 3 is specially：First template file matching is set up according to Electricity customers classification and power marketing type of service
Storehouse and intelligent auditing rule storehouse；Then, corresponding template text will be automatically injected by the basic business data message for verifying
Electronics format electricity consumption application is generated in part, Electricity customers carry out business verification to electronics format electricity consumption application, confirm errorless
Electronics format electricity consumption application is signed electronically afterwards, certainly, if mistake occurs in business, is not signed electronically, and
Carry out rollback modification process；Afterwards, verify whether the data message in electronics format electricity consumption application meets intelligent examination ＆ verification rule
Then the rule in storehouse, if met, adds a cover Company Electronic seal and injection length stamp, afterwards into step 4 automatically；If no
Meet, then automatically generate abnormal information, and rollback process is carried out to abnormal data.In the specific implementation, can be first with artificial
Neutral net first carries out organic assembling training parameters such as user type, class of service, electricity capacity, affiliated industries, to be formed
Intelligent auditing rule storehouse, then recycles intelligent auditing rule storehouse to carry out automatic school to business rule, data rule etc.
Test.
Step 4, the electronics layout files that the interior business of power marketing is automatically generated sales service by layout files,
And electronic signature confirmation is carried out by Electricity customers are fed back on the electronics format file wire of sales service, internally Business Processing stream
During turning, only after all of interior business has all been processed, step 5 is just entered into, otherwise continue to process unfinished
Interior business；Wherein, the interior business of power marketing includes that site inspection, power transmission, contract signing, service charging, dress table connect
The business such as electricity, power supply plan answer.
Step 5, service interaction is carried out using repository services and Electricity customers, and collect evaluation of the Electricity customers to servicing
Information；
The step 5 is specially：Magnanimity training is carried out to sample data using the mass data of electric power knowledge base, knowledge is set up
Storehouse services, and carry out automatic interaction by repository services and Electricity customers, realizes on-line consulting and the problem of Electricity customers
Automatically reply；Meanwhile, electricity consumption business is handled into process real-time exhibition to Electricity customers, to facilitate Electricity customers real-time
Solution handles process, and collects Electricity customers to the evaluation information that services, i.e., after the completion of electricity consumption business handling, Electricity customers can be with
Service evaluation is carried out according to business handling service, the progress of business handling and business handling quality, by electricity consumption user these
After service evaluation is collected, can be used as the reference frame improved with perfect service.
Refer to shown in Fig. 2, the with no paper business handling system on power marketing line of the present invention, the system includes file
Module, information gathering authentication module, examination ＆ verification signing module, business is submitted to confirm module and interactive module；
The documents submission module, for the online image file for submitting to Electricity customers to handle electricity consumption data；
This document submits to module to be specially：Electricity customers submit online electricity consumption to according to the power marketing type of service handled
The image file of data, wherein, electricity consumption data (is for example sought including resident identification card, property ownership certificate and other related muniments of title
The certificates such as industry license), and judge whether the image file submitted to meets standard according to the image quality criteria for arranging, if met
Standard, then gather authentication module into described information；If not being inconsistent standardization, the image text that Electricity customers submit standard to is pointed out
Part.In the specific implementation, the standards such as resolution ratio, size, the size of image for example can be first set, the image submitted to is then judged
Whether resolution ratio, size, size of file etc. all meet the standard of setting, if not meeting the standard of setting, suggest that electricity consumption
Client resubmits the image file of standard.
Described information gathers authentication module, for carrying out automatic data collection and certification to the information in image file；
The information gathering authentication module is specially：Using the intelligent image treatment technology based on deep learning from the shadow submitted to
As the basic business data message of collection marketing electricity consumption in file, the basic business data message of collection includes electricity consumption applicant's surname
Name, ID card No., power customer address, property ownership certificate information, business license information etc.；By webservice interface services and phase
Shutdown is closed the certificate system of (such as public security department, house property department, industrial and commercial administration department etc.) and is interacted, can be when implementing
Arrange the information such as parameter, interactive mode, the returning result of transmission on webservice interfaces, to the basic business data letter for gathering
Breath carries out automatic Verification, and if by verification, then audits signing module into described；If not validated, essence is given
Accurate information, and return the image file that the documents submission module hands in electricity consumption data retroactively.
The examination ＆ verification signing module, for generating electronics format electricity consumption application according to the information of collection, and to electronic edition
Formula electricity consumption application carries out intelligent examination ＆ verification and electronic signature；
The examination ＆ verification signing module is specially：First template text is set up according to Electricity customers classification and power marketing type of service
Part matching library and intelligent auditing rule storehouse；Then, will be automatically injected by the basic business data message for verifying corresponding
Electronics format electricity consumption application is generated in template file, Electricity customers carry out business verification to electronics format electricity consumption application, really
Recognize it is errorless after electronics format electricity consumption application is signed electronically, certainly, if mistake occurs in business, do not carry out electronics label
Name, and carry out rollback modification process；Afterwards, verify whether the data message in electronics format electricity consumption application meets intelligent examining
Rule in core rule base, if met, adds a cover Company Electronic seal and injection length stamp, afterwards into the business automatically
Confirm module；If do not met, abnormal information is automatically generated, and rollback process is carried out to abnormal data.In the specific implementation,
The parameters such as user type, class of service, electricity capacity, affiliated industry can first be carried out organic group first with artificial neural network
Training is closed, to form intelligent auditing rule storehouse, then recycles intelligent auditing rule storehouse to come to business rule, data rule
Etc. carrying out automatic Verification.
The business confirms module, for the interior business of power marketing to be automatically generated into sales service by layout files
Electronics layout files, and carry out electronic signature confirmation by Electricity customers are fed back on the electronics format file wire of sales service,
During internally Business Processing circulates, only after all of interior business has all been processed, the interactive mould is just entered into
Block, otherwise continues to process unfinished interior business；Wherein, the interior business of power marketing includes site inspection, power transmission, conjunction
The business such as electricity, power supply plan answer are connect with signing, service charging, dress table.
The interactive module, for carrying out service interaction using repository services and Electricity customers, and collects Electricity customers
To the evaluation information for servicing；
The interactive module is specially：Magnanimity training is carried out to sample data using the mass data of electric power knowledge base, is set up
Repository services, and automatic interaction is carried out by repository services and Electricity customers, realize the on-line consulting of Electricity customers and ask
The automatic answer of topic；Meanwhile, electricity consumption business is handled into process real-time exhibition to Electricity customers, to facilitate Electricity customers real
When understand and handle process, and collect Electricity customers to the evaluation information that services, i.e., after the completion of electricity consumption business handling, Electricity customers
Service evaluation can be carried out according to business handling service, the progress of business handling and business handling quality, by electricity consumption user's
After these service evaluations are collected, can be used as the reference frame improved with perfect service.
In sum, the present invention has the advantages that：1st, can be with optimized integration business datum intelligent acquisition, electronic edition
The automated process flows such as the intelligent examination ＆ verification of formula file generated, Electricity customers electronic signature, data message, and can pass through
Webservice interface services can not only reduce the artificial nucleus couple of certificate category information realizing the automatic Verification of certificate category information
Work, improves the verification efficiency of certificate category information, and greatly improves the operating efficiency that sales service is processed, real real
The automation of business handling on Electricity customers line, with no paper process are showed.
2nd, can realize that the on-line consulting of Electricity customers business handling, problem are automatically replied, real-time tracking and feedback traffic
Progress is handled, the close friend for carrying out business handling with Electricity customers interacts, be favorably improved customer service quality, increase client and handle
The participation of business and lifting customer service experience.
Although the foregoing describing the specific embodiment of the present invention, those familiar with the art should manage
Solution, the specific embodiment described by us is merely exemplary, rather than for the restriction to the scope of the present invention, is familiar with this
The technical staff in field should be covered the present invention's in the equivalent modification and change made according to the spirit of the present invention
In scope of the claimed protection.
Claims (10)
1. a kind of with no paper business handling method on power marketing line, it is characterised in that：Methods described comprises the steps：
Step 1, the online image file for submitting to Electricity customers to handle electricity consumption data；
Step 2, automatic data collection and certification are carried out to the information in image file；
Step 3, electronics format electricity consumption application is generated according to the information of collection, and intelligence is carried out to electronics format electricity consumption application
Change examination ＆ verification and electronic signature；
Step 4, the electronics layout files that the interior business of power marketing is automatically generated sales service by layout files, and will
Feeding back to Electricity customers on the electronics format file wire of sales service carries out electronic signature confirmation；
Step 5, service interaction is carried out using repository services and Electricity customers, and collect Electricity customers to the evaluation letter that services
Breath.
2. the with no paper business handling method on power marketing line according to claim 1, it is characterised in that：The step
1 is specially：
Electricity customers submit online the image file of electricity consumption data to according to the power marketing type of service handled, wherein, electricity consumption money
Material includes resident identification card, property ownership certificate and other related muniments of title, and is judged to submit to according to the image quality criteria for arranging
Image file whether meet standard, if meeting standard, into step 2；If not being inconsistent standardization, Electricity customers are pointed out
The image file of submission standard.
3. the with no paper business handling method on power marketing line according to claim 1, it is characterised in that：The step
2 are specially：
Using the basic industry of the collection marketing electricity consumption from the image file submitted to of the intelligent image treatment technology based on deep learning
Business data message；Interacted to the certificate system of related office by webservice interface services, to the basic industry for gathering
Business data message carries out automatic Verification, and if passing through verification, then into step 3；If not validated, prompting letter is given
Breath, and return to step 1 hands in the image file of electricity consumption data retroactively.
4. the with no paper business handling method on power marketing line according to claim 1, it is characterised in that：The step
3 are specially：
First template file matching library and intelligent auditing rule are set up according to Electricity customers classification and power marketing type of service
Storehouse；Then, will be automatically injected in corresponding template file by the basic business data message for verifying and generate electronics format use
Electric application, Electricity customers carry out business verification to electronics format electricity consumption application, to electronics format electricity consumption Shen after confirmation is errorless
Please book signed electronically；Afterwards, verify whether the data message in electronics format electricity consumption application meets intelligent examination ＆ verification rule
Then the rule in storehouse, if met, adds a cover Company Electronic seal and injection length stamp, afterwards into step 4 automatically；If no
Meet, then automatically generate abnormal information, and rollback process is carried out to abnormal data.
5. the with no paper business handling method on power marketing line according to claim 1, it is characterised in that：The step
5 are specially：
Magnanimity training is carried out to sample data using the mass data of electric power knowledge base, repository services are set up, and by knowledge
Storehouse services carries out automatic interaction with Electricity customers, realizes the on-line consulting of Electricity customers and the automatic answer of problem；Meanwhile, will use
What electric industry was engaged in handles process real-time exhibition to Electricity customers, and collects evaluation information of the Electricity customers to service.
6. the with no paper business handling system on a kind of power marketing line, it is characterised in that：The system includes that file submits mould to
Block, information gathering authentication module, examination ＆ verification signing module, business confirm module and interactive module；
The documents submission module, for the online image file for submitting to Electricity customers to handle electricity consumption data；
Described information gathers authentication module, for carrying out automatic data collection and certification to the information in image file；
The examination ＆ verification signing module, for generating electronics format electricity consumption application according to the information of collection, and uses electronics format
Electric application carries out intelligent examination ＆ verification and electronic signature；
The business confirms module, for the interior business of power marketing to be automatically generated the electricity of sales service by layout files
Sub- layout files, and carry out electronic signature confirmation by Electricity customers are fed back on the electronics format file wire of sales service；
The interactive module, for carrying out service interaction using repository services and Electricity customers, and collects Electricity customers to clothes
The evaluation information of business.
7. the with no paper business handling system on power marketing line according to claim 6, it is characterised in that：The file
Module is submitted to be specially：
Electricity customers submit online the image file of electricity consumption data to according to the power marketing type of service handled, wherein, electricity consumption money
Material includes resident identification card, property ownership certificate and other related muniments of title, and is judged to submit to according to the image quality criteria for arranging
Image file whether meet standard, if meeting standard, into described information gather authentication module；If not meeting mark
Standard, then point out Electricity customers to submit the image file of standard to.
8. the with no paper business handling system on power marketing line according to claim 6, it is characterised in that：Described information
Collection authentication module is specially：
Using the basic industry of the collection marketing electricity consumption from the image file submitted to of the intelligent image treatment technology based on deep learning
Business data message；Interacted to the certificate system of related office by webservice interface services, to the basic industry for gathering
Business data message carries out automatic Verification, and if by verification, then audits signing module into described；If not validated,
Information is then given, and returns the image file that the documents submission module hands in electricity consumption data retroactively.
9. the with no paper business handling system on power marketing line according to claim 6, it is characterised in that：The examination ＆ verification
Signing module is specially：
First template file matching library and intelligent auditing rule are set up according to Electricity customers classification and power marketing type of service
Storehouse；Then, will be automatically injected in corresponding template file by the basic business data message for verifying and generate electronics format use
Electric application, Electricity customers carry out business verification to electronics format electricity consumption application, to electronics format electricity consumption Shen after confirmation is errorless
Please book signed electronically；Afterwards, verify whether the data message in electronics format electricity consumption application meets intelligent examination ＆ verification rule
Then the rule in storehouse, if met, adds a cover Company Electronic seal and injection length stamp automatically, confirms into the business afterwards
Module；If do not met, abnormal information is automatically generated, and rollback process is carried out to abnormal data.
10. the with no paper business handling system on power marketing line according to claim 6, it is characterised in that：The friendship
Mutually module is specially：
Magnanimity training is carried out to sample data using the mass data of electric power knowledge base, repository services are set up, and by knowledge
Storehouse services carries out automatic interaction with Electricity customers, realizes the on-line consulting of Electricity customers and the automatic answer of problem；Meanwhile, will use
What electric industry was engaged in handles process real-time exhibition to Electricity customers, and collects evaluation information of the Electricity customers to service.
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| CN201610896394.2A CN106651292A (en) | 2016-10-14 | 2016-10-14 | Power marketing online paperless business management method and system |
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| CN201610896394.2A CN106651292A (en) | 2016-10-14 | 2016-10-14 | Power marketing online paperless business management method and system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108388546A (en) * | 2018-01-29 | 2018-08-10 | 北京汽车研究总院有限公司 | Method, apparatus and equipment are signed on a kind of line |
| CN109800312A (en) * | 2018-12-11 | 2019-05-24 | 广东电网有限责任公司 | A kind of power marketing information management data input system and method |
| CN109829686A (en) * | 2018-12-29 | 2019-05-31 | 深圳供电局有限公司 | A kind of power business is self-service to handle checking method and system |
| CN110197362A (en) * | 2019-05-25 | 2019-09-03 | 深圳供电局有限公司 | Method for processing business and its system are held in a kind of electric power electricity consumption increase and decrease |
| CN110223037A (en) * | 2019-05-24 | 2019-09-10 | 深圳供电局有限公司 | A kind of electric power electricity consumption transfer transaction processing method and its system |
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| CN108388546A (en) * | 2018-01-29 | 2018-08-10 | 北京汽车研究总院有限公司 | Method, apparatus and equipment are signed on a kind of line |
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