CN103635916A - 自动任务提取和日历条目 - Google Patents

自动任务提取和日历条目 Download PDF

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CN103635916A
CN103635916A CN201280031955.2A CN201280031955A CN103635916A CN 103635916 A CN103635916 A CN 103635916A CN 201280031955 A CN201280031955 A CN 201280031955A CN 103635916 A CN103635916 A CN 103635916A
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CN103635916B (zh
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M·盖蒙
S·阿扎姆
Y·蔡
N·卡尔德维尔
Y-Y·王
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Abstract

从电子通信中自动检测和标识的任务和日历项可被填充到一个或多个任务应用和日历应用中。从一个或多个电子通信检索到的文本内容可被提取并解析以确定所解析的文本中包含的关键词或词语是否可造成文本内容或文本内容的一部分被分类成任务。所标识的任务可被自动填充到任务应用。类似地,来自这些源的文本内容可被解析以寻找可被标识为指示日历项(例如,会议请求)的关键词和词语。所标识的日历项可作为日历条目被自动填充到日历应用。

Description

自动任务提取和日历条目
背景
在任何数量的商业、社会或学术企事业单位中,电子邮件通常担当该单位的各成员之间以及该单位的各成员与该单位以外人员之间的主通信源。不幸的是,典型的电子邮件(email)用户每天接收并查阅数十或甚至数百电子邮件消息并且这些用户通常难以对传入的电子邮件项进行管理和区分优先级。在消息包含需要接收用户的响应或跟进的请求或任务时,这尤其成问题。具体而言,许多用户通常接收到任务或工作分配作为各个电子邮件消息的一部分,例如“请在下星期五前重新设计公司网站”,但因为该示例任务被嵌入在电子邮件消息中,用户可能未能生成对应的电子任务或日历项来提醒该用户完成给定任务。
类似地,电子邮件和其他电子通信通常具有可被认为是日历条目但没有被接收者注意到的嵌入内容。例如,像“让我们在星期四下午两点碰面吃午饭”等语句可被包括在电子邮件消息中。这样的语句,尤其是在被响应的情况下,非常类似于日历条目,但如果用户忘记用所规定的会面标记他/她的日历,则他/她可能错过该会面。
本发明正是对于这些和其他考虑事项而做出的。
概述
本发明的各实施例通过提供对来自电子通信的任务和日历项的自动检测以填充到相关联的任务应用和日历应用中,来解决以上以及其他问题。从例如电子邮件项、文本消息、基于因特网的聊天会话等一个或多个电子通信检索到的文本内容可被提取并被解析以确定该被解析文本中包含的关键词或词语(term)是否可造成文本内容或文本内容的一部分被分类成任务。所标识的任务可被呈现给用户以供验证,并且如果被接受,则可被自动填充到用户的任务应用或被按需自动填充到其他用户的任务应用中。类似地,来自这些源的文本内容可被解析以寻找可被标识为指示日历项(例如,会议请求)的关键词和词语。所标识的日历项可被呈现给用户以供验证,并且如果被接受,则可被自动填充到用户的日历应用作为日历条目或可被按需自动填充到其他用户的日历应用。
一个或多个实施例的细节在附图和以下描述中阐明。通过阅读下面的具体实施例并参考相关联的附图,其他特征和优点将变得显而易见。要理解的是下面的具体实施例仅仅是说明性的,而不是对所要求保护的发明的限制。
提供本概述以便以简化的形式介绍将在以下具体实施方式中进一步描述的一些概念。本概述并不旨在标识所要求保护的主题的关键特征或必要特征,也不旨在用于帮助确定所要求保护的主题的范围。
附图说明
纳入到本发明中并构成其一部分的附图示出本发明的各实施例。在附图中:
图1示出了计算机生成的用户界面的屏幕截图,示出了包含潜在任务和日历项信息的示例电子邮件项。
图2示出了用于从接收到的内容中自动标识任务项和日历项的系统体系结构和过程流程。
图3示出了用于允许用户验证所推荐的任务或日历项的任务/日历项验证用户界面的计算机生成的屏幕截图。
图4示出了计算机生成的用户界面的屏幕截图,示出了示例项目组任务列表并示出了其中包含的示例任务。
图5示出了用于将所提取的任务和/或日历项分发给一个或多个接收设备的系统体系结构。
图6是包括可用来实施本发明的各实施例的计算设备的系统的框图。
具体实施方式
如上文简要描述的,本发明的各实施例涉及将从例如电子邮件项、文本消息、基于因特网的聊天论坛等一个或多个文本源提取的信息自动分类成任务或日历项。被分类成任务或日历项的所提取的信息可被呈现给用户以供验证/接受。如果用户接受所推荐的任务或日历项,则接受的任务可被自动填充到用户的任务应用和任务列表,并且接受的日历项可被自动填充到用户的日历应用作为日历条目。类似地,这些接受的任务和日历项可被按需填充到其他用户的任务或日历应用。例如,如果项被分类成需要来自多个用户的活动的任务并被接受,则该任务可被呈现给该多个用户中的每一个以供接受,或者该任务可被自动填充到该多个用户的任务列表中。同样,如果项被分类成日历条目,则该日历条目可被填充到一个或多个用户的日历应用,例如作为响应于内容项被分类成会议请求而自动发送会议请求后可由该一个或多个用户接受的会议请求。
下面的描述涉及附图。只要可能,就在附图和以下描述中使用相同的附图标记来指示相同或类似的元素。尽管描述了本发明的各实施例,但是,修改、改编、以及其他实现也是可能的。例如,可以对附图中所示出的元件进行置换、添加、或修改,且可以通过对所公开的方法置换、重新排序、或添加阶段来修改这里所描述的方法。因此,下面的详细描述并不限制本发明。相反,本发明的正确范围由所附权利要求书进行定义。
现在参考附图,其中在若干附图中相似的附图标记表示相似的元素,将描述本发明的各方面和示例性操作环境。尽管将在结合在个人计算机上的操作系统上运行的应用程序执行的程序模块的一般上下文中描述本发明,但本领域的技术人员可以认识到,本发明也可结合其他程序模块实现。
一般而言,程序模块包括执行特定任务或实现特定抽象数据类型的例程、程序、组件、数据结构和其他类型的结构。而且,本领域的技术人员可以理解,本发明可用其他计算机系统配置来实现,包括手持式设备、多处理器系统、基于微处理器或可编程消费电子产品、小型计算机、大型计算机等。本发明也可在其中由通过通信网络链接的远程处理设备执行任务的分布式计算环境中实现。在分布式计算环境中,程序模块可位于本地和远程存储器存储设备两者中。
图1示出了计算机生成的用户界面的屏幕截图,示出了包含潜在任务和日历项信息的示例电子邮件项。如图1所示,用户界面100示出了根据本发明的各实施例的其中可显示各种文本内容并可从中自动提取任务项和日历项的任何计算机生成的用户界面。例如,用户界面100示出了典型的电子邮件应用用户界面,其中可显示发送给各用户以及从各用户接收到的电子邮件项。如应明白的,用户界面100可类似地示出用于文本消息收发的用户界面、用于基于因特网的聊天会话的用户界面,等等。另外,用户界面100可示出用于包括各文档的界面,例如文字处理文档、电子表格文档、幻灯片演示应用文档,等等。即,如本文所描述的,用户界面100平等地示出了其中可呈现信息并且可从中提取并分类一个或多个任务或日历项的任何用户界面。
参考用户界面100中包含的示例电子邮件项,电子邮件消息包含各种基于文本的信息项。如该示例电子邮件消息的第一句所示,短语“facility designproject team(设施设计项目团队)”105被标记并且包含可被用来将所提取的信息应用于一个或多个任务、日历条目等的词语。声称“add an additional wing(添加附加侧厅)”的短语106也被标记,如本文所描述的,它可被用来提取并分类任务项,如作为建筑项目的一部分的“add an additional wing”任务。另一短语110“Monday at noon(星期一中午)”被标记,它可被提取并分类成潜在的日历项。最后,又一短语115“Tuesday at2:00p.m.with Ann and Joe in myoffice(与Ann和Joe星期二下午两点在我的办公室)”包含可被用来生成日历条目的信息,该日历条目可被自动填充到接收用户的日历应用并且还被填充到该短语115中标识的两个其他用户的日历应用中。
图2示出了用于从接收到的内容中自动标识任务项和日历项的系统体系结构和过程流程。方法200在操作201开始,并且前进至组成/操作202,在此检索对话项以进行分析以及对可能的任务项或日历项的分类。如以上参考图1所述,接收到的对话项可包括电子邮件项、文本消息、基于因特网的聊天会话,或者该对话项可以是附加到对话项的文档,如具有所附文字处理文档的电子邮件消息,其中所附文字处理文档可包括可从中提取潜在任务或日历项的信息。
在操作204,从接收到的对话项提取的文本和相关联的元数据被分析并被处理成各单独的文本分量(例如,单词、短语、词语、数字串,等等)。接收到的文本内容和元数据被分析并在必要时格式化以供下述文本处理。根据各实施例,文本内容和元数据分析可由用于解析文本内容和元数据的文本解析器执行以将文本处理成一个或多个文本分量(例如,句子和构成该一个或多个句子的词语)。例如,如果文本内容和元数据被根据结构化数据语言(例如,可扩展标记语言(XML))来格式化,则如在此所述的,文本内容和元数据分析可包括根据相关联的结构化数据语言来解析检索到的文本内容和元数据以处理该文本。作为另一示例,文本内容和元数据可从在线源检索,如基于因特网的聊天论坛,在那里检索到的文本可根据诸如超文本标记语言(HTML)等格式而被格式化。根据各实施例,如在此描述的,文本内容和元数据分析可包括将从这样的源的检索到的文本内容和元数据格式化,以使得它可针对对话主题进行处理。
可以采用文本处理应用,由此将文本分解成一个或多个文本分量以用于确定接收到的/检索到的文本是否可包含作为专门标签的词语或可被用于搜索所存储的专门标签的词语。将文本分解成一个或多个文本分量可包括将该文本分解成各单独的句子,然后将这些单独的句子分解成各单独的语言符号(token),例如单词、数字串等。
这样的文本处理是本领域技术人员公知的,并且可包括根据已知参数将各文本部分分解成各单独的句子和单独的语言符号。例如,文本部分中包含的标点符号和大写字母可被用于确定句子的开头和结尾。文本的各部分之间包含的空格可被用于确定各单独的句子中包含的各单独语言符号(例如各单独的单词)之间的中断。遵循已知模式的字母数字串,例如与邮政编码相关联的五个数字,可被用于标识文本的各部分。另外,最初标识的一个或多个句子或句子语言符号可被传递给一个或多个识别器程序以对照已知句子或语言符号的数据库来比较最初标识的句子或语言符号,以进一步确定各单独的句子或语言符号。例如,给定句子中包含的单词可被传递给数据库以确定该单词是否是人名、城市名、公司名,或特定语言符号是否是已识别的首字母缩写、商标名等等。如应明白的,可以采用各种手段来对照已知的单词或其他字母数字串比较句子或句子的语言符号以进一步标识这些文本项。
在组成/操作208,使经处理的文本和元数据分量通过特征提取过程。根据一实施例,特征提取过程可包括从对接收到的对话项处理而得到的文本和元数据中提取相关分量,使得所提取的特征可被用于标识接收到的对话项的各分量并将其分类成任务项或日历项。例如,如应明白的,一些文本分量和相关联的元数据可因为与可能的任务或日历项没有关系而被丢弃。例如,通常不与任务或日历项相关联的诸如“a”、“and”、“the”等标准语言冠词以及其他词语可被丢弃。
在特征提取过程期间提取的特征可包括“To(收件人)”行、“From(发件人)”行以及接收到的对话项内包含的文本中包含的名字。所提取的其他特征可包括日期、时间、主题行、与该对话项的其他收件人相关联的信息,等等。另外,可对照在单词和短语的数据库中维护的单词和短语的列表来比较从对话项提取的各单独的文本分量,例如单词和短语,以标识可能用于任务或日历项的那些单词和短语。例如,回头参考图1,可从短语115中提取单词“Ann”和“Joe”。这些单词可由特征提取过程从文本中提取出来并且可对照包括与该接收到的对话项的发件人和收件人是其成员的项目相关联的名字的单词数据库进行比较如果所提取的名字与也是同一项目组或工作空间的成员的用户相关联,则可基于所提取的特征来检索这些用户的信息以将文本的该部分分类成与这些用户相关联的潜在的任务或日历项。
在组成/操作210,执行任务或会议标识。任务/会议标识过程可与项目数据/元数据组成214和用于帮助将所提取的对话项特征分类成任务或日历项的训练数据210相关联地执行。根据一实施例,任务/会议标识处理可由机器学习分类器应用通过将所提取的对话项特征与包括关联于接收到的对话项的发件人或各收件人的给定项目工作空间中所包含的数据/元数据的其他数据/元数据进行比较来执行。
根据一个实施例,任务/会议标识分类器应用可以是线性支持向量应用。其他合适的算法可被使用或与包括最大熵或条件随即场算法的线性支持向量应用进行组合,或这些类型的应用和算法可与对照输入串进行匹配的手动地预定义的文本分量模式进行组合以将文本分量标识为任务或日历项。例如,手动地输入的预定义的模式可包括诸如其后伴有日期、时间、或位置的“meet me at(在……和我见面)”等可被分类成日历项的短语。其他手动地输入的预定义的文本模式可包括通常与诸如其后伴有日期或时间的“complete the project(完成项目)”文本模式等任务相关联的文本模式。
根据一个实施例,任务/会议标识分类器应用可根据手动地标记的对话项数据(例如电子邮件数据、文本消息收发数据等)来被训练,其中手动地标记的数据可包括被标记为任务、非任务、日历项或非日历项的各单独的句子或句子组。这些句子可被表示为特征向量,并且任务/会议标识分类器应用可根据这些特征向量以及从中导出这些句子的接收到的对话项的元数据属性而被训练。如上所述,这些特征可包括例如对话项作者、收件人、主题行信息,等等。
继续任务/会议标识操作210,基于所提取的特征和在特征提取操作208期间生成的特征向量,任务/会议标识分类器应用可基于特征向量和该项的元数据来分配包含所标识的特征的句子包括任务或日历项的概率。在操作212,可生成候选任务或会议项,并且在操作218,槽/属性提取器应用可以使用在输入文本和元数据和训练数据214、216中找到的信息来提取诸如到日期、分配到任务的人、(任务)主题、会议日期/时间、(会议项的)参与人员等等槽(slot)。根据一实施例,使用训练数据216包括使用根据训练数据构建的数据模型或机器学习分类器模型。
在操作220,所得的候选任务或会议及相关联的槽可被组装并且可被呈现给用户,如以下参考图3示出并描述的。呈现给用户允许用户确认所呈现的任务或会议项,或允许用户校正被提取并被自动呈现的所呈现的任务或会议项以及所呈现的任务或会议项的属性。在操作224,如果用户接受所呈现的任务或日历项,或者如果用户校正或替换了所呈现的任务或日历项,则所接受、经校正、或经替换的任务或日历项可被存储在项目/日历存储中226。
如应明白的,所接受的、经校正、或经替换的任务或日历项的存储可包括将该任务或日历项自动填充到用户的任务应用或日历应用,并且可包括将该任务或日历项自动呈现给被标识为该任务或日历项分类过程的一部分的其他用户。即,如果将文本串分类成包括任务被用户所接受,且所接受的任务项包括另一用户的标识,则该任务项可被呈现给该另一用户以供接受,或者该任务项可被自动填充到该另一用户的任务应用。在项目工作空间的情况下,作为该项目工作空间的成员的给定用户接受任务或日历项可使得所接受的任务或日历项被自动填充到该项目工作空间的所有成员的任务应用和相关联的任务列表或相关联的日历应用中以供查阅。系统/方法200在操作230处结束。
图3示出了用于允许用户验证所推荐的任务或日历项的任务/日历项验证/分配用户界面的计算机生成的屏幕截图。用户界面300示出了其中被分类成任务项或日历项的文本串可被呈现给用户以供接受、校正、或替换的用户界面组件。任务/日历项分类界面305包括用于向接收用户标识该用户界面组件的性质的诸如“The following task or calendar item is recommended:(推荐了以下任务或日历项:)”等语句310。提供文本框/域315以呈现候选任务或日历项。例如,示例任务“Add additional building wing(添加附加建筑侧厅)”被示出在文本框315中,其后是该任务会被添加到其中的所推荐的项目工作空间或组的标识。
新任务/会议项信息文本框或域317被包括以允许用户手动地输入替换任务或会议项。如果用户接受所推荐的任务或日历项,则所推荐的任务或日历项被存储并处理,如上所述。如果用户拒绝所推荐的任务或日历项,则所推荐的任务或日历项不被存储并处理给各用户,如上所述。如果需要,用户可以对文本框315中所呈现的任务或日历项进行修改,或者用户可以在文本框或域317中输入替换任务或日历项。
槽呈现文本框或域318被示出以提供所指定的任务或日历项的槽信息,例如到期日、分配到任务的人、任务主题、会议日期/时间、会议参与人员等等。与其他所呈现的信息一样,用户可经由用户界面305按需接受、拒绝、校正或替换槽信息。一旦用户接受了新的或经校正的任务项或日历项,连同任何相关的槽信息,该新的或经校正的任务项或日历项可被存储并处理,如以上参考图2描述的。
图4示出了计算机生成的用户界面的屏幕截图,示出了示例项目组任务列表并示出了其中包含的示例任务。图4所示出的用户界面400示出了任务列表,该任务列表可由任务应用为与它相关联的单独的用户或项目组或工作空间呈现。图4中示出的示例任务列表用户界面400示出了被标识为“Building DesignGroup Tasks(建筑设计组任务)”的项目工作空间的任务列表。在用户界面400中,显示了针对示例项目组或工作空间的三个示例任务项405、410以及415。如图所示,示例任务415“Add additional building wing”示出了通过如图3所示的用户接受所提议的任务项而被自动填充到任务列表的任务。
图5示出了用于向各客户机设备提供所提取的任务和日历项的系统体系结构。如上所述,任务/日历项提取系统200可从使用各种通信信道和存储检索到的信息中生成并建议所提取的任务和日历项。有助于提取任务和日历项的信息和特征也可被存储在不同的通信信道或其他存储类型中。例如,可使用目录服务522、web门户524、邮箱服务526、即时消息收发存储528以及社交网络站点530来存储任务和日历项以及从中提取这些任务和日历项的信息。系统200可使用这些类型的系统中的任一个来提取任务/日历项和将它们储存在存储516中。服务器512可向客户机提供任务和日历项建议。作为一个示例,服务器512可以是通过web提供任务和日历项建议的web服务器。服务器514可通过网络507在web上向客户机提供在线任务和日历项建议。可获得线程概述的客户机的示例包括计算设备501,该计算设备可包括任何通用个人计算机、平板计算设备503和/或可包括智能电话的移动计算设备505。这些设备中的任一个可从存储516中获得任务和日历项。
如上所述,本发明的各实施例可通过本地和远程计算和数据存储系统来实现,包括参考图1、2、3、4和5所示出并描述的系统。符合本发明的各实施例,上述存储器存储和处理单元可在诸如图6的计算设备600之类的计算设备中实现。根据各实施例,计算设备可以是个人计算机、服务器计算机、手持式计算机、智能电话、平板或输入板设备、或能够包含并操作本文描述的计算组件和功能的任何其他设备的形式。另外,下文描述的各计算设备组件可作为印刷在可编程芯片上的计算系统来操作。可以使用硬件、软件或固件的任何适当的组合来实现该存储器存储和处理单元。例如,存储器存储和处理单元可用计算设备600或任何其他计算设备618结合计算设备600来实现,其中在分布式计算环境(如内联网或因特网)中可通过网络将功能集合在一起,以执行如本文所述的功能。根据本发明的各实施方式,上述系统、设备和处理器是示例,而其他系统、设备和处理器可以包括上述存储器存储和处理单元。此外,计算设备600可包括如上所述的操作环境100。
参考图6,符合本发明的各实施例的系统可包括诸如计算设备600等计算设备。在一基本配置中,计算设备600可以包括至少一个处理单元602和系统存储器604。取决于计算设备的配置和类型,系统存储器604可以包括,但不限于,易失性存储器(例如,随机存取存储器(RAM))、非易失性存储器(例如,只读存储器(ROM))、闪存或任何组合。系统存储器604可包括操作系统605、一个或多个编程模块606,并可包括具有充足的计算机可执行指令的对话主题检测、生成、以及存储系统200,该指令在被执行时执行本文所描述的功能。例如,操作系统605可适用于控制计算设备600的操作。此外,本发明的各实施例可以结合图形库、其他操作系统、或任何其他应用程序来实践,且不限于任何特定应用程序或系统。该基本配置在图6中由虚线608内的那些组件示出。
计算设备600可以具有附加特征或功能。例如,计算设备600还可包括附加数据存储设备(可移动和/或不可移动),诸如例如磁盘、光盘或磁带。这些附加存储在图6中由可移动存储609和不可移动存储610示出。计算设备600还可包含可允许设备600诸如通过例如内联网或因特网等分布式计算环境中的网络来与其他计算设备618进行通信的通信连接616。通信连接616是通信介质的一个示例。
如上所述,多个程序模块和数据文件可被存储在包括操作系统605在内的系统存储器604中。在执行在处理单元602上时,编程模块606可包括任务和日历项提取系统200,任务和日历项提取系统200可包括包含充足的计算机可执行指令的程序模块,在该指令被执行时执行本文所描述的功能。前述过程是示例,且处理单元602可执行其他过程。根据本发明的各实施方式可以使用的其他编程模块可以包括电子邮件和联系人应用、字处理应用、电子数据表应用、数据库应用、幻灯片演示应用、绘图或计算机辅助应用程序等。
一般而言,根据本发明的各实施方式,程序模块可以包括可以执行特定任务或可以实现特定抽象数据类型的例程、程序、组件、数据结构和其他类型的结构。此外,本发明的各实施方式可用其他计算机系统配置来实践,包括手持式设备、多处理器系统、基于微处理器的系统或可编程消费电子产品、小型机、大型计算机等。本发明的各实施方式也可以在其中任务由通过通信网络链接的远程处理设备执行的分布式计算环境中实现。在分布式计算环境中,程序模块可位于本地和远程存储器存储设备两者中。
此外,本发明的各实施例可在包括分立电子元件的电路、包含逻辑门的封装或集成电子芯片、利用微处理器的电路、或在包含电子元件或微处理器的单个芯片上实现。本发明的各实施例还可以使用能够执行诸如,例如,AND(与)、OR(或)和NOT(非)等逻辑运算的其他技术来实践,包括但不限于,机械、光学、流体和量子技术。另外,本发明的各实施例可以在通用计算机或任何其他电路或系统中实现。
例如,本发明的各实施方式可被实现为计算机进程(方法)、计算系统或诸如计算机程序产品或计算机可读介质等制品。计算机程序产品可以是计算机系统可读并编码了用于执行计算机进程的指令的计算机程序的计算机存储介质。因此,本发明能以硬件和/或软件(包括固件、常驻软件、微码等)来具体化。换言之,本发明的各实施方式可以采用其上包含有供指令执行系统使用或结合其使用的计算机可使用或计算机可读程序代码的计算机可使用或计算机可读存储介质上的计算机程序产品的形式。计算机可使用或计算机可读介质可以是可包含、存储、通信、传播、或传输程序以供指令执行系统、装置或设备使用或结合其使用的任何介质。
如这里所使用的术语计算机可读介质可以包括计算机存储介质。计算机存储介质可包括以用于存储诸如计算机可读指令、数据结构、程序模块、或其他数据等信息的任何方法或技术实现的易失性和非易失性、可移动和不可移动介质。系统存储器604、可移动存储609和不可移动存储610都是计算机存储介质(即,存储器存储)的示例。计算机存储介质可以包括,但不限于,RAM、ROM、电可擦除只读存储器(EEPROM)、闪存或其他存储器技术、CD-ROM、数字多功能盘(DVD)或其他光存储、磁带盒、磁带、磁盘存储或其他磁性存储设备、或可用于存储信息且可以由计算设备600访问的任何其他介质。任何这样的计算机存储介质都可以是设备600的一部分。计算设备600还可以具有输入设备612,如键盘、鼠标、笔、声音输入设备、触摸输入设备等。还可包括诸如显示器、扬声器、打印机等输出设备614。上述设备是示例且可以使用其他设备。
如这里所使用的术语计算机可读介质还包括通信介质。通信介质由诸如载波或其他传输机制等已调制数据信号中的计算机可读指令、数据结构、程序模块或其他数据来体现,并包括任何信息传递介质。术语“已调制数据信号”可以描述以对该信号中的信息进行编码的方式设定或者改变其一个或多个特征的信号。作为示例而非限制,通信介质包括诸如有线网络或直接线连接等有线介质,以及诸如声学、射频(RF)、红外线和其他无线介质等无线介质。
以上参考例如根据本发明的各实施例的方法、系统和计算机程序产品的框图和/或操作图示描述了本发明的各实施例。框中所注明的各功能/动作可以按不同于任何流程图所示的次序出现。例如,取决于所涉及的功能/动作,连续示出的两个框实际上可以基本上同时执行,或者这些框有时可以按相反的次序来执行。
尽管已经描述了本发明的某些实施方式,但也可能存在其他实施方式。此外,虽然本发明的各实施方式被描述为与存储在存储器和其他存储介质中的数据相关联,但数据还可以被存储在或读取自其他类型的计算机可读介质,如辅助存储设备,像硬盘、软盘、或CD-ROM;来自因特网的载波;或其他形式的RAM或ROM。此外,所公开的方法的各步骤可以任何方式修改,包括通过对各步骤重新排序和/或插入或删除步骤,而不背离本发明。
包括此处所包括的代码中的版权在内的所有权利都归属于申请人并且是本申请人的财产。申请人保持并保留此处所包括的代码中的所有权利,并授予仅关于所授权的专利的再现且未出于其他目的再现该材料的许可。
尽管本说明书包括示例,但本发明的范围由所附权利要求书来指示。此外,虽然用对结构特征和/或方法动作专用的语言描述了本说明书,但权利要求书并不限于上文所描述的特征或动作。相反,上述具体特征和动作是作为本发明的各实施方式的示例来公开的。

Claims (10)

1.一种从电子通信中自动提取任务项的方法,包括:
接收电子通信项;
处理所述电子通信项,使得构成所述电子通信项的文本分量能被用来生成所提取的任务项;
将所述文本分量中的一个或多个与关联于任务项的预定义模式进行比较;
如果所述文本分量中的一个或多个与关联于任务项的预定义模式相匹配,则将所述文本分量中的所述一个或多个指定为所提取的任务项;以及
经由计算机生成的用户界面组件将所指定的任务项呈现给用户。
2.如权利要求1所述的方法,其特征在于,还包括从接收到的电子通信项中提取与所指定的任务项相关联的一个或多个任务槽,并且经由所述计算机生成的用户界面组件向所述用户呈现所指定的任务槽。
3.如权利要求1所述的方法,其特征在于,如果所述用户接受了所指定的任务项,则用所提取的任务来填充电子任务列表。
4.如权利要求1所述的方法,其特征在于,还包括:
从所述电子通信项提取一个或多个特征;
基于所提取的一个或多个特征来确定所指定的任务项是否与一个或多个其他用户相关联;以及
如果基于所提取的一个或多个特征所指定的任务项与一个或多个其他用户相关联,则经由计算机生成的用户界面组件将所指定的任务项呈现给所述一个或多个其他用户。
5.如权利要求1所述的方法,其特征在于,在将所述文本分量中的一个或多个指定为所指定的任务项之前,还包括:
从所述电子通信项提取一个或多个特征;
基于所提取的一个或多个特征来确定所述一个或多个文本分量包括任务项的概率;以及
如果所确定的概率超过阈值概率,则将所述文本分量中的该一个或多个指定为所提取的任务项。
6.一种从电子通信中自动提取日历项的方法,包括:
接收电子通信项;
处理所述电子通信项,使得构成所述电子通信项的文本分量能被用来生成所提取的日历项;
将所述文本分量中的一个或多个与关联于日历项的预定义模式进行比较;
如果所述文本分量中的一个或多个与关联于日历项的预定义模式相匹配,则将所述文本分量中的所述一个或多个指定为所提取的日历项;以及
经由计算机生成的用户界面组件将所指定的日历项呈现给用户。
7.如权利要求6所述的方法,其特征在于,还包括从接收到的电子通信项中提取与所指定的日历项相关联的一个或多个日历槽,并且经由所述计算机生成的用户界面组件向所述用户呈现所指定的日历槽。
8.如权利要求6所述的方法,其特征在于,如果所述用户接受了所指定的日历项,则用所指定的日历项来填充电子日历。
9.如权利要求6所述的方法,其特征在于,还包括:
从所述电子通信项提取一个或多个特征;
基于所提取的一个或多个特征来确定所指定的日历项是否与一个或多个其他用户相关联;以及
如果基于所提取的一个或多个特征所指定的日历项与一个或多个其他用户相关联,则经由计算机生成的用户界面组件将所指定的日历项呈现给所述一个或多个其他用户。
10.一种包含计算机可执行指令的计算机可读介质,当所述指令由计算机执行时,执行一种从电子通信自动提取任务项的方法,所述方法包括:
接收电子通信项;
处理所述电子通信项,使得构成所述电子通信项的文本分量能被用来生成所提取的任务项;
从所述电子通信项提取一个或多个特征;
基于所提取的一个或多个特征来确定所述一个或多个文本分量包括任务项的概率;以及
如果所确定的概率超过阈值概率,则将所述文本分量中的一个或多个与关联于任务项的预定义模式进行比较;
如果所述文本分量中的一个或多个与关联于任务项的预定义模式相匹配,则将所述文本分量中的所述一个或多个指定为所提取的任务项;以及
将所提取的任务项呈现给用户以供所述用户接受所述所提取的任务项。
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US10984387B2 (en) 2021-04-20
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US20210158300A1 (en) 2021-05-27
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