CN103426205A - Toll screen display and voice prompt satisfaction measurement system - Google Patents
Toll screen display and voice prompt satisfaction measurement system Download PDFInfo
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- CN103426205A CN103426205A CN2013103440831A CN201310344083A CN103426205A CN 103426205 A CN103426205 A CN 103426205A CN 2013103440831 A CN2013103440831 A CN 2013103440831A CN 201310344083 A CN201310344083 A CN 201310344083A CN 103426205 A CN103426205 A CN 103426205A
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Abstract
The invention relates to a toll screen display and voice prompt satisfaction measurement system matched with rapid tolling, release and mount guard of staff hanging out shingles of a freeway toll station. The toll screen display and warm prompt satisfaction measurement system comprises an information subsystem, a control subsystem, a toll subsystem and a satisfaction measurement subsystem. The measurement system is characterized in that a toll computer in a duty room is an intersection of the four subsystems. The toll screen display and voice prompt satisfaction measurement system has the advantages that a toll display screen is multipurpose and displays job numbers of operators on duty, trip distance, toll amount, warm prompt information and toll countdown information in a time-phased manner on lines, high and low satisfaction measurement is configured, pressing is facilitated, the toll countdown information ensures civilized and efficient service, a voice circuit board realizes polite greeting to incoming vehicles, rapid release, thanks for leaving vehicles and good-bye. By the aid of the toll screen display and voice prompt satisfaction measurement system, freeway traffic efficiency can be improved, a civilized toll window is created, and the service image of a city is shaped.
Description
Technical field
The present invention relates to a kind of freeway toll station operation management, civilization charge, satisfied test and appraisal electronic system, particularly charge fast with freeway toll station, clearance and the employee charge screen display voice suggestion matched on duty of listing is satisfied with evaluation system.
Background technology
Highway provides service unimpeded, safe, comfortable, quick, attractive in appearance for society, and space for the creativity is worth and the time value.Freeway toll station is service window towards the society, safeguards that civilization, grace, clean and tidy charge environment are each fee-collector's responsibilities.It is exactly the driver that the fee-collector comes into contacts with maximum every day, and therefore dignified instrument, good manner, the service of civilization, skilled technical ability be reached " passerby hurriedly " all will to vast driver and be stayed fine impression.Toll station is as a line service window of highway, and efficient, the quick clearance on duty, civilized of listing is the requirements of the times of society to charge station's construction.Since Shanxi Province's turn pike system is carried out " civilized charging window " activity of constructing, I pay much attention to, conscientiously organize, formulate implementation, the refinement operational detail, the activity of constructing of going ahead in a down-to-earth manner, the present invention is the concrete results of " attaching most importance to lifting toll station window, offering service with shingle hung out, render services with civility quality; by charge station's construction, mould city window image ".Yet common lists, both in toll station, hang toll collector's job number, need artificially to change constantly, guarantee that job number conforms to the toll collector, waste time and energy, and easily make mistakes.Each the lane in which the drivers should pay fees of charge station is equipped with the charge display screen, common charge display screen can only show pay imformation, can set up charge station's employee database, utilize charge screen display technology, show at times operator on duty's job number, word (road conditions, weather) information and charge countdown information on original charge display screen, set up and be satisfied with evaluation system, realize charge in limited time, let pass fast, become goal in research of the present invention.The present invention's screen display voice suggestion of charging is satisfied with evaluation system, utilizes exactly original charge display screen, the electronic hang tag service, the job number, pay imformation and the charge countdown information that show at times the operator on duty, satisfied test and appraisal, guarantee civilization, High-effective Service, accomplish that car comes courtesy to greet, timing is efficiently charged, and lets pass fast, and car is walked thanks, goodbye, or demonstration road/Weather information, improve the expressway traffic efficiency, create civilized charging window, mould the window image in city.
Summary of the invention
The present invention's technical scheme that the screen display voice suggestion is satisfied with evaluation system of charging is: the voice suggestion of charge screen display is satisfied with evaluation system and is comprised of information subsystem, control subsystem, charge subsystem and satisfied test and appraisal subsystem, it is characterized in that the duty room charge computer is the common factor of four subsystems.Control subsystem is by ground induction coil one, ground induction coil two, ground induction coil three, the MCU control card, the duty room charge computer forms, and it is characterized in that ground induction coil one, ground induction coil two and ground induction coil three are electrically connected to the MCU control card, and the MCU control card is electrically connected to the parallel port of duty room charge computer; Ground induction coil one is arranged under the road surface at charge front 0.5 meter of feeder connection.Ground induction coil two is arranged on after ground induction coil one 12 meters and charges under the road surface of passage.The MCU control card is arranged on the corresponding left side safety island of ground induction coil two.The charge duty room is set on the safety island after the MCU control card.In the charge duty room, duty room charge computer and sound circuit plate are set.In charge duty room beneath window, loudspeaker are installed.Under the passage road surface at 6 meters, ground induction coil three is installed after the charge duty room.At ground induction coil three left side safety islands, the charge display screen is set.Information subsystem is by host computer, the duty room charge computer, the sound circuit plate, loudspeaker and charge display screen form, it is characterized in that host computer charges and be electrically connected to the duty room charge computer by netting twine, the duty room charge computer is electrically connected to the sound circuit plate by COM2, and the sound circuit plate is electrically connected to loudspeaker, and the duty room charge computer connects the charge display screen by the COM1 serial port power.Satisfied test and appraisal subsystem is comprised of high and low two blocks of satisfied ballot plates and duty room charge computer, it is characterized in that the parallel connection of high and low two satisfied ballot plate circuit is electrically connected to the USB mouth of duty room charge computer afterwards, the satisfied ballot plate of eminence is arranged on the column on the duty room left side, the satisfied ballot plate of lower is arranged under the windowsill of duty room, the satisfied ballot plate of eminence, the button height is greater than 1.5 meters, is applicable to the cart driver and stretches out one's hand operation in car.The satisfied ballot plate of lower, the button height is less than 1 meter, is applicable to the chauffeur and stretches out one's hand operation in car.Satisfied ballot plate arranges red button and the green button, red button meaning with thumb down; The green button is satisfied with.The charge subsystem is by host computer, duty room charge computer and charge display screen form, it is characterized in that near Control Room charge station arranges host computer, host computer is electrically connected to the duty room charge computer in the charge duty room by netting twine, the duty room charge computer connects the charge display screen by the COM2 serial port power, four lines display high-brightness LED screen for the charge display screen.
Job description: our station toll collector database and highway mileage database are established in host computer inside, and mechatronics is always calculated with highway system in outside.When the toll collector goes to work, input individual numbering at the duty room charge computer, host computer sends to the duty room charge computer to individual job number information, and duty room charge computer minute four lines on the charge display screen shows toll collector individual's billing unit, job number, charge license code and phone call for appeal.Vehicle sails the charge passage into, be pressed onto ground induction coil one, the charge display screen divides four lines display operation personnel's billing unit, job number and phone call for appeal, and speech player is play the voice messaging of " welcome XXXX " by loudspeaker, remind the charge toll collector to carry out the chargeable service preparation simultaneously.Vehicle is sailed before continuing, be pressed onto ground induction coil two, window to the charge duty room, on the charge display screen, row shows that " charge countdown " starts, after the duty room charge computer is read the IC-card of setting out on a journey, calculate distance travelled and toll amount by database, and and the total computing machine recorded information of highway system check, correct after in the charge display screen row and descending demonstration distance travelled and toll amount.(cart 120 seconds in official hour; Dolly 100 seconds), after completing charge, vehicle is let pass.The up demonstration of charge display screen, please select the satisfaction ballot.(driver) presses the green button, is satisfied with; Press red button, meaning with thumb down.Subsequently, in the charge display screen, row shows the text prompt information of " having a pleasant trip " or road conditions, weather, the descending demonstration phone call for appeal of charge display screen, and speech player is play the voice messaging of " goodbye a, road is smooth " by loudspeaker.Vehicle is sailed before continuing, and is pressed onto ground induction coil three, this EOP (end of program).
The accompanying drawing explanation
Fig. 1 is that the voice suggestion of charge screen display is satisfied with all hardware of evaluation system at charge passage installation site schematic diagram, wherein: 1, ground induction coil one, 2, ground induction coil two, 3, ground induction coil three, 4, MCU control card, 5, the sound circuit plate, 5.1, the satisfied ballot plate of eminence, 5.2, the satisfied ballot plate of lower, 6, charge display screen, 7, loudspeaker, 8, the duty room charge computer, 9, charge duty room, 10, host computer.Fig. 1 only provide charge station wherein hardware setting together at charge passage installation site schematic diagram.Because host computer will be managed all passages, therefore Fig. 1 does not draw host computer.
Fig. 2 is whole circuit electrical connection block schemes that the voice suggestion of charge screen display is satisfied with evaluation system.Whole circuit that the charge screen display voice suggestion that Fig. 2 only provides one of them passage of charge station is satisfied with evaluation system are electrically connected to block schemes.
Embodiment
Take and be arranged on Yuncheng and be satisfied with evaluation system FXMY2012-A as specific embodiment around the voice suggestion of city high speed Dong Kou charge screen display.There are 4 exit passageways Yuncheng around city high speed Dong Kou, 4 access roades.Host computer is located at ，Ju Yuncheng, south of road senior executive office building around high speed east, city mouthful charge station's 0.5 km.Take one of them the charge passage be example, see Fig. 1, ground induction coil one, ground induction coil two, ground induction coil three all adopts South Africa PD132.Ground induction coil one (1) is under the road surface apart from charge front 0.5 meter of feeder connection.Ground induction coil two (2) is arranged on after ground induction coil one 12 meters and charges under the road surface of passage.MCU control card (4) adopts the AM single-chip microcomputer.MCU control card (4) is arranged on the left side safety island corresponding with ground induction coil two (2).At MCU control card (4) safety island afterwards, charge duty room (9) is set.Sound circuit plate (5) import high-fidelity recording circuit and power amplification circuit.Sound circuit plate (5) is arranged in charge duty room (9).The satisfied ballot plate (5.1) of eminence is arranged on the window left side of charge duty room (9), and the button height is greater than 1.5 meters, is applicable to the cart driver and stretches out one's hand operation in car.The satisfied ballot plate (5.2) of lower is arranged on that the window of charge duty room (9) is following, and the button height is less than 1 meter, is applicable to the chauffeur and stretches out one's hand operation in car.The outdoor screen of high-brightness LED that charge display screen (6) adopts three row's words to show, upper row shows billing unit or countdown stopwatch, and middle row shows fee-collector's job number or greeting or traffic information, and lower row shows phone call for appeal or Weather information.Charge display screen (6) is arranged on charge duty room (9) afterwards on the safety island at 6 meters.Loudspeaker (7) be arranged on the charge duty room (9) window following.Passing driver remembers job number, phone, can praise or complain.
The present invention's usefulness that the screen display voice suggestion is satisfied with evaluation system of charging is the charge display screen, one-object-many-purposes, branch shows operator on duty's job number, distance travelled, toll amount, warm tip information and charge countdown information at times, the configuration of satisfied test and appraisal height, conveniently press, charge countdown information guarantees civilization, High-effective Service; The sound circuit plate accomplishes that car comes courtesy to greet, and lets pass fast, and car is walked thanks, goodbye.The voice suggestion of charge screen display is satisfied with evaluation system and can improves the expressway traffic efficiency, creates civilized charging window, moulds the window image in city.
Claims (6)
1. the charge screen display adds warm prompting and is satisfied with evaluation system and is comprised of charge subsystem, information subsystem, control subsystem and satisfied test and appraisal subsystem, it is characterized in that the duty room charge computer is the common factor of four subsystems.
2. be satisfied with evaluation system according to charge screen display claimed in claim 1 voice suggestion, control subsystem is by ground induction coil one, ground induction coil two, ground induction coil three, the MCU control card, the duty room charge computer forms, and it is characterized in that ground induction coil one, ground induction coil two and ground induction coil three are electrically connected to the MCU control card, and the MCU control card is electrically connected to the parallel port of duty room charge computer.
3. be satisfied with evaluation system according to charge screen display claimed in claim 1 voice suggestion, it is characterized in that ground induction coil one is arranged under the road surface at charge front 0.5 meter of feeder connection, ground induction coil two is arranged on after ground induction coil one 12 meters and charges under the road surface of passage, the MCU control card is arranged on the corresponding left side safety island of ground induction coil two, the charge duty room is set on the safety island after the MCU control card, in the charge duty room, duty room charge computer and sound circuit plate are set, in charge duty room beneath window, loudspeaker are installed, under the passage road surface at 6 meters, ground induction coil three is installed after the charge duty room, at ground induction coil three left side safety islands, the charge display screen is set.
4. be satisfied with evaluation system according to charge screen display claimed in claim 1 voice suggestion, information subsystem is by host computer, the duty room charge computer, the sound circuit plate, loudspeaker and charge display screen form, and it is characterized in that host computer is by the netting twine electrical connection duty room charge computer of charge, and the duty room charge computer is electrically connected to the sound circuit plate by COM2, the sound circuit plate is electrically connected to loudspeaker, and the duty room charge computer connects the charge display screen by the COM1 serial port power.
5. be satisfied with evaluation system according to charge screen display claimed in claim 1 voice suggestion, satisfied test and appraisal subsystem is by height, low two blocks of satisfied ballot plates and duty room charge computer form, it is characterized in that height, the parallel connection of low two satisfied ballot plate circuit is electrically connected to the USB mouth of duty room charge computer afterwards, the satisfied ballot plate of eminence is arranged on the column on the duty room left side, the satisfied ballot plate of lower is arranged under the windowsill of duty room, satisfied ballot plate arranges red button and the green button, the button height of the satisfied ballot plate of eminence is greater than 1.5 meters, the button height of the satisfied ballot plate of lower is less than 1 meter.
6. be satisfied with evaluation system according to charge screen display claimed in claim 1 voice suggestion, the charge subsystem is by host computer, duty room charge computer and charge display screen form, it is characterized in that host computer is electrically connected to the duty room charge computer in the charge duty room by netting twine, the duty room charge computer connects the charge display screen by the COM2 serial port power, four lines display high-brightness LED screen for the charge display screen.
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| Application Number | Priority Date | Filing Date | Title |
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| CN2013103440831A CN103426205A (en) | 2013-08-06 | 2013-08-06 | Toll screen display and voice prompt satisfaction measurement system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2013103440831A CN103426205A (en) | 2013-08-06 | 2013-08-06 | Toll screen display and voice prompt satisfaction measurement system |
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| CN103426205A true CN103426205A (en) | 2013-12-04 |
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| CN2013103440831A Pending CN103426205A (en) | 2013-08-06 | 2013-08-06 | Toll screen display and voice prompt satisfaction measurement system |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104112396A (en) * | 2014-06-20 | 2014-10-22 | 江苏省电力公司江阴市供电公司 | Electronic work board for business hall and electronic identification method thereof |
| CN107423009A (en) * | 2017-03-22 | 2017-12-01 | 西安公路研究院南京院 | The outer pay imformation display methods of tollbooth |
| CN107730604A (en) * | 2016-08-10 | 2018-02-23 | 西安艾润物联网技术服务有限责任公司 | Parking fee settlement method and device |
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| CN103136804A (en) * | 2013-01-15 | 2013-06-05 | 山西国强科技发展有限责任公司 | Lamplight modulation satisfaction evaluation system of highway toll station service |
| CN103150766A (en) * | 2013-01-18 | 2013-06-12 | 山西国强科技发展有限责任公司 | Satisfaction-evaluating system device of detecting service of highway toll station through trumpet |
| CN203054940U (en) * | 2013-01-05 | 2013-07-10 | 山西国强科技发展有限责任公司 | Heavy truck electronic toll collection system device |
| CN203444532U (en) * | 2013-08-06 | 2014-02-19 | 王玉强 | System for charge screen display, voice prompt, and satisfaction measurement |
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Patent Citations (7)
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| CN2789838Y (en) * | 2005-04-25 | 2006-06-21 | 郑州商鼎计算机技术有限公司 | Service quality estimating device |
| CN102087768A (en) * | 2011-02-10 | 2011-06-08 | 枣庄市公安局 | Evaluation system for window service |
| CN102831661A (en) * | 2012-08-31 | 2012-12-19 | 甘肃紫光智能交通与控制技术有限公司 | Regional internet charging system for highway |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104112396A (en) * | 2014-06-20 | 2014-10-22 | 江苏省电力公司江阴市供电公司 | Electronic work board for business hall and electronic identification method thereof |
| CN107730604A (en) * | 2016-08-10 | 2018-02-23 | 西安艾润物联网技术服务有限责任公司 | Parking fee settlement method and device |
| CN107423009A (en) * | 2017-03-22 | 2017-12-01 | 西安公路研究院南京院 | The outer pay imformation display methods of tollbooth |
| CN107423009B (en) * | 2017-03-22 | 2024-02-02 | 西安公路研究院南京院 | Method for displaying charging information outside toll booth |
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Application publication date: 20131204 |