CN103415841B - 监控客户端系统处用户和后端系统之间交互的方法和系统 - Google Patents

监控客户端系统处用户和后端系统之间交互的方法和系统 Download PDF

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CN103415841B
CN103415841B CN201280010700.8A CN201280010700A CN103415841B CN 103415841 B CN103415841 B CN 103415841B CN 201280010700 A CN201280010700 A CN 201280010700A CN 103415841 B CN103415841 B CN 103415841B
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end system
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CN103415841A (zh
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B·苏里万
P·苏伯拉玛尼姆
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Oracle International Corp
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Oracle International Corp
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/04—Processing captured monitoring data, e.g. for logfile generation
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3476—Data logging
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3495—Performance evaluation by tracing or monitoring for systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/216—Handling conversation history, e.g. grouping of messages in sessions or threads
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/234—Monitoring or handling of messages for tracking messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/14—Session management
    • H04L67/142—Managing session states for stateless protocols; Signalling session states; State transitions; Keeping-state mechanisms
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3438—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment monitoring of user actions
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/875—Monitoring of systems including the internet

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Physics & Mathematics (AREA)
  • Quality & Reliability (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Hardware Design (AREA)
  • Data Mining & Analysis (AREA)
  • Debugging And Monitoring (AREA)
  • Information Transfer Between Computers (AREA)
  • Stored Programmes (AREA)
CN201280010700.8A 2011-02-28 2012-02-23 监控客户端系统处用户和后端系统之间交互的方法和系统 Active CN103415841B (zh)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13/037,074 2011-02-28
US13/037,074 US8650284B2 (en) 2011-02-28 2011-02-28 User activity monitoring
PCT/US2012/026367 WO2012125270A1 (en) 2011-02-28 2012-02-23 Method and computer program to monitor and correlate user - initiated actions with backend operations

Publications (2)

Publication Number Publication Date
CN103415841A CN103415841A (zh) 2013-11-27
CN103415841B true CN103415841B (zh) 2016-06-15

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CN201280010700.8A Active CN103415841B (zh) 2011-02-28 2012-02-23 监控客户端系统处用户和后端系统之间交互的方法和系统

Country Status (6)

Country Link
US (1) US8650284B2 (enExample)
EP (1) EP2681659B1 (enExample)
JP (2) JP6259662B2 (enExample)
KR (1) KR101988608B1 (enExample)
CN (1) CN103415841B (enExample)
WO (1) WO2012125270A1 (enExample)

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JP6264849B2 (ja) * 2013-11-12 2018-01-24 富士通株式会社 分析方法、分析装置、及び分析プログラム
US9407711B2 (en) * 2013-11-21 2016-08-02 Facebook, Inc. Systems and methods for receiving and processing detected events
CN103647794B (zh) * 2013-12-31 2017-07-21 北京启明星辰信息安全技术有限公司 一种基于j2ee平台的数据关联方法及关联插件
PL2924581T3 (pl) * 2014-03-24 2020-02-28 Pingdom Ab Sposób, serwer i agent do monitorowania wzorców interakcji użytkownika
JP6397312B2 (ja) * 2014-11-06 2018-09-26 キヤノン株式会社 ネットワークシステム、及び、ネットワークシステムの制御方法
US10028116B2 (en) 2015-02-10 2018-07-17 Microsoft Technology Licensing, Llc De-siloing applications for personalization and task completion services
US10432490B2 (en) * 2015-07-31 2019-10-01 Cisco Technology, Inc. Monitoring single content page application transitions
US20170251072A1 (en) * 2015-10-22 2017-08-31 Symantec Corporation System and method for annotating client-server transactions
US10949066B2 (en) 2016-02-01 2021-03-16 Microsoft Technology Licensing, Llc Recall service for productivity applications
US10572280B2 (en) * 2017-02-17 2020-02-25 Google Llc Mobile application activity detector
US10984003B2 (en) * 2017-09-16 2021-04-20 Fujitsu Limited Report generation for a digital task
CN108874643A (zh) * 2018-06-05 2018-11-23 淮南师范学院 一种办公室免打扰系统
CN110971363B (zh) 2018-09-28 2022-03-08 华为技术有限公司 用于以太网数据的通信方法的方法和装置
CN109634808B (zh) * 2018-12-05 2022-05-10 中信百信银行股份有限公司 一种基于关联分析的链式监控事件根因分析方法
US11245719B2 (en) * 2019-01-11 2022-02-08 Oracle International Corporation Systems and methods for enhanced host classification
US11568421B1 (en) * 2019-07-24 2023-01-31 Walgreen Co. Client side diagnostics for enhanced customer care
CN112328225A (zh) * 2021-01-07 2021-02-05 北京安泰伟奥信息技术有限公司 一种页面运行方法及其运行系统
US12050526B2 (en) * 2022-04-19 2024-07-30 Autodesk, Inc. User feedback mechanism for software applications

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WO2000075827A1 (en) * 1999-06-04 2000-12-14 Websidestory, Inc. Internet website traffic flow analysis
WO2002048899A1 (en) * 2000-12-14 2002-06-20 Traffion Technologies Pty Ltd A method of tracking browsing activity of a user in a computer network
CN101632067A (zh) * 2007-03-12 2010-01-20 思杰系统有限公司 用于终端用户体验监控的系统和方法

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US6993590B1 (en) 2000-01-13 2006-01-31 Inktomi Corporation Method of creating data streams for user-specific usage data gathering systems
US20020184363A1 (en) * 2001-04-20 2002-12-05 Steven Viavant Techniques for server-controlled measurement of client-side performance
US7650403B2 (en) * 2002-11-20 2010-01-19 Microsoft Corporation System and method for client side monitoring of client server communications
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US20060085420A1 (en) 2004-09-27 2006-04-20 Symphoniq Corp. Method and apparatus for monitoring real users experience with a website
JP2008117093A (ja) 2006-11-02 2008-05-22 Hitachi Ltd ユーザ操作記録・再現方法及び装置
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Patent Citations (3)

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WO2000075827A1 (en) * 1999-06-04 2000-12-14 Websidestory, Inc. Internet website traffic flow analysis
WO2002048899A1 (en) * 2000-12-14 2002-06-20 Traffion Technologies Pty Ltd A method of tracking browsing activity of a user in a computer network
CN101632067A (zh) * 2007-03-12 2010-01-20 思杰系统有限公司 用于终端用户体验监控的系统和方法

Also Published As

Publication number Publication date
EP2681659A1 (en) 2014-01-08
CN103415841A (zh) 2013-11-27
JP6259662B2 (ja) 2018-01-10
KR20140009416A (ko) 2014-01-22
JP6211141B2 (ja) 2017-10-11
US20120221712A1 (en) 2012-08-30
JP2014510969A (ja) 2014-05-01
JP2016173862A (ja) 2016-09-29
KR101988608B1 (ko) 2019-06-12
WO2012125270A1 (en) 2012-09-20
EP2681659B1 (en) 2017-07-05
US8650284B2 (en) 2014-02-11

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