BRPI1009915B1 - Método para ser executado em um dispositivo de computação para facilitar o estacionamento e a recuperação de conversação multimodal, sistema de comunicação para implementar o estacionamento e recuperar a conversação multimodal, e meio de armazenamento legível por computador - Google Patents

Método para ser executado em um dispositivo de computação para facilitar o estacionamento e a recuperação de conversação multimodal, sistema de comunicação para implementar o estacionamento e recuperar a conversação multimodal, e meio de armazenamento legível por computador Download PDF

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Publication number
BRPI1009915B1
BRPI1009915B1 BRPI1009915-8A BRPI1009915A BRPI1009915B1 BR PI1009915 B1 BRPI1009915 B1 BR PI1009915B1 BR PI1009915 A BRPI1009915 A BR PI1009915A BR PI1009915 B1 BRPI1009915 B1 BR PI1009915B1
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BR
Brazil
Prior art keywords
conversation
parked
multimodal
parking
modalities
Prior art date
Application number
BRPI1009915-8A
Other languages
English (en)
Portuguese (pt)
Inventor
Rajesh Ramanathan
Brian Stucker
Original Assignee
Microsoft Technology Licensing, Llc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=43068519&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=BRPI1009915(B1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Microsoft Technology Licensing, Llc filed Critical Microsoft Technology Licensing, Llc
Publication of BRPI1009915A2 publication Critical patent/BRPI1009915A2/pt
Publication of BRPI1009915B1 publication Critical patent/BRPI1009915B1/pt

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)
  • Telephone Function (AREA)
  • User Interface Of Digital Computer (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
BRPI1009915-8A 2009-05-13 2010-05-10 Método para ser executado em um dispositivo de computação para facilitar o estacionamento e a recuperação de conversação multimodal, sistema de comunicação para implementar o estacionamento e recuperar a conversação multimodal, e meio de armazenamento legível por computador BRPI1009915B1 (pt)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US12/465.421 2009-05-13
US12/465,421 US8559612B2 (en) 2009-05-13 2009-05-13 Multimodal conversation park and retrieval
PCT/US2010/034280 WO2010132379A2 (en) 2009-05-13 2010-05-10 Multimodal conversation park and retrieval

Publications (2)

Publication Number Publication Date
BRPI1009915A2 BRPI1009915A2 (pt) 2016-03-15
BRPI1009915B1 true BRPI1009915B1 (pt) 2021-04-13

Family

ID=43068519

Family Applications (1)

Application Number Title Priority Date Filing Date
BRPI1009915-8A BRPI1009915B1 (pt) 2009-05-13 2010-05-10 Método para ser executado em um dispositivo de computação para facilitar o estacionamento e a recuperação de conversação multimodal, sistema de comunicação para implementar o estacionamento e recuperar a conversação multimodal, e meio de armazenamento legível por computador

Country Status (16)

Country Link
US (1) US8559612B2 (enExample)
EP (1) EP2430846B1 (enExample)
JP (1) JP5619877B2 (enExample)
KR (1) KR101669307B1 (enExample)
CN (1) CN102422655B (enExample)
AU (1) AU2010247885B2 (enExample)
BR (1) BRPI1009915B1 (enExample)
CA (1) CA2758577C (enExample)
ES (1) ES2611498T3 (enExample)
IL (1) IL215548A (enExample)
MX (1) MX2011011752A (enExample)
MY (1) MY159130A (enExample)
SG (1) SG174563A1 (enExample)
TW (1) TWI569621B (enExample)
WO (1) WO2010132379A2 (enExample)
ZA (1) ZA201107093B (enExample)

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US8364761B2 (en) * 2007-06-28 2013-01-29 Microsoft Corporation Updating conversations after redirection
US8451997B2 (en) * 2010-06-04 2013-05-28 Microsoft Corporation Safe conversation park and retrieval
WO2012106726A1 (en) 2011-02-04 2012-08-09 Nextplane Method and system for federation of proxy-based and proxy-free communications systems
US20140040404A1 (en) * 2011-03-31 2014-02-06 NextPlane, Inc. System and method for federating chat rooms across disparate unified communications systems
US9716619B2 (en) 2011-03-31 2017-07-25 NextPlane, Inc. System and method of processing media traffic for a hub-based system federating disparate unified communications systems
US9203799B2 (en) 2011-03-31 2015-12-01 NextPlane, Inc. Method and system for advanced alias domain routing
US9077726B2 (en) 2011-03-31 2015-07-07 NextPlane, Inc. Hub based clearing house for interoperability of distinct unified communication systems
US9705840B2 (en) 2013-06-03 2017-07-11 NextPlane, Inc. Automation platform for hub-based system federating disparate unified communications systems
US9819636B2 (en) 2013-06-10 2017-11-14 NextPlane, Inc. User directory system for a hub-based system federating disparate unified communications systems
US9094363B1 (en) * 2014-11-17 2015-07-28 Microsoft Technology Licensing, Llc Relevant communication mode selection
TWI844350B (zh) * 2023-05-02 2024-06-01 今網智慧科技股份有限公司 受話同步通知系統

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SE511882C2 (sv) * 1997-02-25 1999-12-13 Ericsson Telefon Ab L M Metod och anordning för återupprättande av en samtalsförbindelse i ett mobilt telekommunikationssystem
US6650748B1 (en) * 1998-04-13 2003-11-18 Avaya Technology Corp. Multiple call handling in a call center
WO2003005668A1 (en) * 2001-07-03 2003-01-16 Nokia Corporation Method for managing sessions between network parties, methods, network element and terminal for managing calls
US7177815B2 (en) 2002-07-05 2007-02-13 At&T Corp. System and method of context-sensitive help for multi-modal dialog systems
US20040199580A1 (en) * 2003-04-02 2004-10-07 Zhakov Vyacheslav I. Method and apparatus for dynamic audio and Web conference scheduling, bridging, synchronization, and management
US7409690B2 (en) 2003-12-19 2008-08-05 International Business Machines Corporation Application module for managing interactions of distributed modality components
JP2005311670A (ja) * 2004-04-21 2005-11-04 Ntt Comware Corp テレビ会議端末、テレビ会議システム、テレビ会議方法並びにそのプログラム
JP4510583B2 (ja) * 2004-10-28 2010-07-28 日本電信電話株式会社 双方向マルチモーダルサービス品質推定装置および方法
US20070165554A1 (en) 2004-12-23 2007-07-19 Agovo Communications Inc. System, Method and Portable Communication Device
US8515490B2 (en) * 2004-12-30 2013-08-20 Alcatel Lucent Method and apparatus for providing same session switchover between end-user terminals
US7283829B2 (en) 2005-03-25 2007-10-16 Cisco Technology, Inc. Management of call requests in multi-modal communication environments
JP4438671B2 (ja) * 2005-03-31 2010-03-24 日本電気株式会社 マルチモーダルサービス提供方法及び提供システム並びにその制御プログラム
US20070019797A1 (en) 2005-06-29 2007-01-25 Morris Robert P Methods, systems, and computer program products for performing a context-based call action in response to an incoming call indication
US7769809B2 (en) 2005-08-02 2010-08-03 Microsoft Corporation Associating real-time conversations with a logical conversation
TWI282686B (en) * 2005-09-05 2007-06-11 Sunplus Technology Co Ltd Multi-mode communication device with automatic call-back configuration communication mechanism and the method thereof
TWI282235B (en) * 2005-11-15 2007-06-01 Inst Information Industry Intelligent power-saving communication mode switching subsystem and method thereof
US20070115931A1 (en) 2005-11-18 2007-05-24 Anderson David J Inter-server multimodal user communications
US7978686B2 (en) 2006-01-03 2011-07-12 Hewlett-Packard Company System and method for feature-based services control using SIP
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JP5208953B2 (ja) 2006-10-20 2013-06-12 ソーナス ネットワークス， インコーポレイテッド 統一有線／無線通信ネットワークにおける分離シグナリング部分
US8102841B2 (en) 2006-12-05 2012-01-24 Microsoft Corporation Auxiliary peripheral for alerting a computer of an incoming call
US8121282B1 (en) * 2007-04-19 2012-02-21 Cisco Technology, Inc. Call park/retrieve using SIP

Also Published As

Publication number Publication date
EP2430846B1 (en) 2016-10-19
AU2010247885A1 (en) 2011-10-20
TWI569621B (zh) 2017-02-01
RU2011146046A (ru) 2013-05-20
EP2430846A4 (en) 2013-08-07
IL215548A (en) 2017-06-29
ES2611498T3 (es) 2017-05-09
BRPI1009915A2 (pt) 2016-03-15
WO2010132379A2 (en) 2010-11-18
MX2011011752A (es) 2011-11-29
KR101669307B1 (ko) 2016-10-25
MY159130A (en) 2016-12-15
AU2010247885B2 (en) 2014-03-27
KR20120027231A (ko) 2012-03-21
ZA201107093B (en) 2012-12-27
CA2758577C (en) 2016-08-23
CN102422655B (zh) 2013-12-18
IL215548A0 (en) 2011-12-29
JP2012527173A (ja) 2012-11-01
EP2430846A2 (en) 2012-03-21
WO2010132379A3 (en) 2011-02-24
CA2758577A1 (en) 2010-11-18
US8559612B2 (en) 2013-10-15
TW201112734A (en) 2011-04-01
CN102422655A (zh) 2012-04-18
JP5619877B2 (ja) 2014-11-05
SG174563A1 (en) 2011-10-28
US20100290611A1 (en) 2010-11-18

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Date Code Title Description
B25A Requested transfer of rights approved

Owner name: MICROSOFT TECHNOLOGY LICENSING, LLC (US)

B06F Objections, documents and/or translations needed after an examination request according [chapter 6.6 patent gazette]
B06U Preliminary requirement: requests with searches performed by other patent offices: procedure suspended [chapter 6.21 patent gazette]
B15K Others concerning applications: alteration of classification

Free format text: A CLASSIFICACAO ANTERIOR ERA: H04W 4/16

Ipc: H04M 3/56 (2006.01), H04M 3/42 (2006.01), H04M 3/4

B09A Decision: intention to grant [chapter 9.1 patent gazette]
B09W Correction of the decision to grant [chapter 9.1.4 patent gazette]

Free format text: INCORRECOES NAS PAGINAS INDICADAS DE DESENHOS NO PARECER DE DEFERIMENTO.

B16A Patent or certificate of addition of invention granted [chapter 16.1 patent gazette]

Free format text: PRAZO DE VALIDADE: 10 (DEZ) ANOS CONTADOS A PARTIR DE 13/04/2021, OBSERVADAS AS CONDICOES LEGAIS.