JP5619877B2 - マルチモーダル会話のパーク保留および保留解除 - Google Patents

マルチモーダル会話のパーク保留および保留解除 Download PDF

Info

Publication number
JP5619877B2
JP5619877B2 JP2012510908A JP2012510908A JP5619877B2 JP 5619877 B2 JP5619877 B2 JP 5619877B2 JP 2012510908 A JP2012510908 A JP 2012510908A JP 2012510908 A JP2012510908 A JP 2012510908A JP 5619877 B2 JP5619877 B2 JP 5619877B2
Authority
JP
Japan
Prior art keywords
conversation
parked
endpoint
park
multimodal
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
JP2012510908A
Other languages
English (en)
Japanese (ja)
Other versions
JP2012527173A (ja
JP2012527173A5 (enExample
Inventor
ラジェッシュラマナサン
ラマナサン ラジェッシュ
スタッカー ブライアン
スタッカー ブライアン
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Microsoft Corp
Original Assignee
Microsoft Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=43068519&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=JP5619877(B2) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Microsoft Corp filed Critical Microsoft Corp
Publication of JP2012527173A publication Critical patent/JP2012527173A/ja
Publication of JP2012527173A5 publication Critical patent/JP2012527173A5/ja
Application granted granted Critical
Publication of JP5619877B2 publication Critical patent/JP5619877B2/ja
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Images

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)
  • Telephone Function (AREA)
  • User Interface Of Digital Computer (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
JP2012510908A 2009-05-13 2010-05-10 マルチモーダル会話のパーク保留および保留解除 Expired - Fee Related JP5619877B2 (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US12/465,421 US8559612B2 (en) 2009-05-13 2009-05-13 Multimodal conversation park and retrieval
US12/465,421 2009-05-13
PCT/US2010/034280 WO2010132379A2 (en) 2009-05-13 2010-05-10 Multimodal conversation park and retrieval

Publications (3)

Publication Number Publication Date
JP2012527173A JP2012527173A (ja) 2012-11-01
JP2012527173A5 JP2012527173A5 (enExample) 2013-06-20
JP5619877B2 true JP5619877B2 (ja) 2014-11-05

Family

ID=43068519

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2012510908A Expired - Fee Related JP5619877B2 (ja) 2009-05-13 2010-05-10 マルチモーダル会話のパーク保留および保留解除

Country Status (16)

Country Link
US (1) US8559612B2 (enExample)
EP (1) EP2430846B1 (enExample)
JP (1) JP5619877B2 (enExample)
KR (1) KR101669307B1 (enExample)
CN (1) CN102422655B (enExample)
AU (1) AU2010247885B2 (enExample)
BR (1) BRPI1009915B1 (enExample)
CA (1) CA2758577C (enExample)
ES (1) ES2611498T3 (enExample)
IL (1) IL215548A (enExample)
MX (1) MX2011011752A (enExample)
MY (1) MY159130A (enExample)
SG (1) SG174563A1 (enExample)
TW (1) TWI569621B (enExample)
WO (1) WO2010132379A2 (enExample)
ZA (1) ZA201107093B (enExample)

Families Citing this family (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8364761B2 (en) * 2007-06-28 2013-01-29 Microsoft Corporation Updating conversations after redirection
US8451997B2 (en) * 2010-06-04 2013-05-28 Microsoft Corporation Safe conversation park and retrieval
WO2012106726A1 (en) 2011-02-04 2012-08-09 Nextplane Method and system for federation of proxy-based and proxy-free communications systems
US9716619B2 (en) 2011-03-31 2017-07-25 NextPlane, Inc. System and method of processing media traffic for a hub-based system federating disparate unified communications systems
US9203799B2 (en) 2011-03-31 2015-12-01 NextPlane, Inc. Method and system for advanced alias domain routing
US20140040404A1 (en) * 2011-03-31 2014-02-06 NextPlane, Inc. System and method for federating chat rooms across disparate unified communications systems
US9077726B2 (en) 2011-03-31 2015-07-07 NextPlane, Inc. Hub based clearing house for interoperability of distinct unified communication systems
US9705840B2 (en) 2013-06-03 2017-07-11 NextPlane, Inc. Automation platform for hub-based system federating disparate unified communications systems
US9819636B2 (en) 2013-06-10 2017-11-14 NextPlane, Inc. User directory system for a hub-based system federating disparate unified communications systems
US9094363B1 (en) * 2014-11-17 2015-07-28 Microsoft Technology Licensing, Llc Relevant communication mode selection
TWI844350B (zh) * 2023-05-02 2024-06-01 今網智慧科技股份有限公司 受話同步通知系統

Family Cites Families (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
SE511882C2 (sv) * 1997-02-25 1999-12-13 Ericsson Telefon Ab L M Metod och anordning för återupprättande av en samtalsförbindelse i ett mobilt telekommunikationssystem
US6650748B1 (en) * 1998-04-13 2003-11-18 Avaya Technology Corp. Multiple call handling in a call center
US7647374B2 (en) * 2001-07-03 2010-01-12 Nokia Corporation Method for managing sessions between network parties, methods, network element and terminal for managing calls
US7177815B2 (en) 2002-07-05 2007-02-13 At&T Corp. System and method of context-sensitive help for multi-modal dialog systems
US20040199580A1 (en) 2003-04-02 2004-10-07 Zhakov Vyacheslav I. Method and apparatus for dynamic audio and Web conference scheduling, bridging, synchronization, and management
US7409690B2 (en) 2003-12-19 2008-08-05 International Business Machines Corporation Application module for managing interactions of distributed modality components
JP2005311670A (ja) * 2004-04-21 2005-11-04 Ntt Comware Corp テレビ会議端末、テレビ会議システム、テレビ会議方法並びにそのプログラム
JP4510583B2 (ja) * 2004-10-28 2010-07-28 日本電信電話株式会社 双方向マルチモーダルサービス品質推定装置および方法
US20070165554A1 (en) 2004-12-23 2007-07-19 Agovo Communications Inc. System, Method and Portable Communication Device
US8515490B2 (en) * 2004-12-30 2013-08-20 Alcatel Lucent Method and apparatus for providing same session switchover between end-user terminals
US7283829B2 (en) 2005-03-25 2007-10-16 Cisco Technology, Inc. Management of call requests in multi-modal communication environments
JP4438671B2 (ja) * 2005-03-31 2010-03-24 日本電気株式会社 マルチモーダルサービス提供方法及び提供システム並びにその制御プログラム
US20070019797A1 (en) 2005-06-29 2007-01-25 Morris Robert P Methods, systems, and computer program products for performing a context-based call action in response to an incoming call indication
US7769809B2 (en) 2005-08-02 2010-08-03 Microsoft Corporation Associating real-time conversations with a logical conversation
TWI282686B (en) * 2005-09-05 2007-06-11 Sunplus Technology Co Ltd Multi-mode communication device with automatic call-back configuration communication mechanism and the method thereof
TWI282235B (en) * 2005-11-15 2007-06-01 Inst Information Industry Intelligent power-saving communication mode switching subsystem and method thereof
US20070115931A1 (en) * 2005-11-18 2007-05-24 Anderson David J Inter-server multimodal user communications
US7978686B2 (en) 2006-01-03 2011-07-12 Hewlett-Packard Company System and method for feature-based services control using SIP
US8804694B2 (en) * 2006-06-08 2014-08-12 At&T Intellectual Property Ii, L.P. Method and apparatus for invoking multimodal interaction in a VOIP call
US20070297581A1 (en) 2006-06-26 2007-12-27 Microsoft Corporation Voice-based phone system user interface
JP2008078886A (ja) 2006-09-20 2008-04-03 Oki Electric Ind Co Ltd 保留サービスを提供する構内電話交換システム
US20080096553A1 (en) 2006-10-20 2008-04-24 Sonus Networks, Inc. Mobile communication network
US8102841B2 (en) 2006-12-05 2012-01-24 Microsoft Corporation Auxiliary peripheral for alerting a computer of an incoming call
US8121282B1 (en) * 2007-04-19 2012-02-21 Cisco Technology, Inc. Call park/retrieve using SIP

Also Published As

Publication number Publication date
JP2012527173A (ja) 2012-11-01
WO2010132379A3 (en) 2011-02-24
KR101669307B1 (ko) 2016-10-25
TWI569621B (zh) 2017-02-01
EP2430846A2 (en) 2012-03-21
SG174563A1 (en) 2011-10-28
US8559612B2 (en) 2013-10-15
CA2758577A1 (en) 2010-11-18
IL215548A0 (en) 2011-12-29
EP2430846A4 (en) 2013-08-07
MX2011011752A (es) 2011-11-29
MY159130A (en) 2016-12-15
BRPI1009915A2 (pt) 2016-03-15
CN102422655B (zh) 2013-12-18
BRPI1009915B1 (pt) 2021-04-13
TW201112734A (en) 2011-04-01
IL215548A (en) 2017-06-29
CN102422655A (zh) 2012-04-18
AU2010247885A1 (en) 2011-10-20
ZA201107093B (en) 2012-12-27
US20100290611A1 (en) 2010-11-18
AU2010247885B2 (en) 2014-03-27
EP2430846B1 (en) 2016-10-19
KR20120027231A (ko) 2012-03-21
RU2011146046A (ru) 2013-05-20
CA2758577C (en) 2016-08-23
WO2010132379A2 (en) 2010-11-18
ES2611498T3 (es) 2017-05-09

Similar Documents

Publication Publication Date Title
JP5619877B2 (ja) マルチモーダル会話のパーク保留および保留解除
US8654958B2 (en) Managing call forwarding profiles
CN102822811B (zh) 动态联系人列表管理
US8594296B2 (en) Multimodal callback tagging
US20100189260A1 (en) Conversation rights management
US8275102B2 (en) Call routing and prioritization based on location context
US20120269185A1 (en) System and method for computer based collaboration initiated via a voice call
US20120243673A1 (en) Automatic rejoining of conferences
CN103563344B (zh) 用于使用联系人的存在性状态加入会议的方法及装置
TW201330619A (zh) 會議中最相關人員的自動標識和表示
US20110302247A1 (en) Contextual information dependent modality selection
CN102668499A (zh) 用于在对话系统中传达特征能力的可扩展机制
US8451997B2 (en) Safe conversation park and retrieval
JP2013523017A (ja) 集中管理された通知を介するマルチモーダルカンバセーションの状態および転送
RU2574846C2 (ru) Постановка на ожидание и возобновление многомодальной беседы
HK1168492A (en) Multimodal conversation park and retrieval
HK1168492B (en) Multimodal conversation park and retrieval

Legal Events

Date Code Title Description
A521 Request for written amendment filed

Free format text: JAPANESE INTERMEDIATE CODE: A523

Effective date: 20130430

A621 Written request for application examination

Free format text: JAPANESE INTERMEDIATE CODE: A621

Effective date: 20130430

RD03 Notification of appointment of power of attorney

Free format text: JAPANESE INTERMEDIATE CODE: A7423

Effective date: 20130712

RD04 Notification of resignation of power of attorney

Free format text: JAPANESE INTERMEDIATE CODE: A7424

Effective date: 20130719

A977 Report on retrieval

Free format text: JAPANESE INTERMEDIATE CODE: A971007

Effective date: 20140131

A131 Notification of reasons for refusal

Free format text: JAPANESE INTERMEDIATE CODE: A131

Effective date: 20140218

A521 Request for written amendment filed

Free format text: JAPANESE INTERMEDIATE CODE: A523

Effective date: 20140515

A521 Request for written amendment filed

Free format text: JAPANESE INTERMEDIATE CODE: A523

Effective date: 20140516

TRDD Decision of grant or rejection written
A01 Written decision to grant a patent or to grant a registration (utility model)

Free format text: JAPANESE INTERMEDIATE CODE: A01

Effective date: 20140819

A61 First payment of annual fees (during grant procedure)

Free format text: JAPANESE INTERMEDIATE CODE: A61

Effective date: 20140917

R150 Certificate of patent or registration of utility model

Ref document number: 5619877

Country of ref document: JP

Free format text: JAPANESE INTERMEDIATE CODE: R150

S111 Request for change of ownership or part of ownership

Free format text: JAPANESE INTERMEDIATE CODE: R313113

R350 Written notification of registration of transfer

Free format text: JAPANESE INTERMEDIATE CODE: R350

LAPS Cancellation because of no payment of annual fees