WO2024069664A1 - 管理装置、管理システム、管理方法、および、設定方法 - Google Patents

管理装置、管理システム、管理方法、および、設定方法 Download PDF

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Publication number
WO2024069664A1
WO2024069664A1 PCT/JP2022/035558 JP2022035558W WO2024069664A1 WO 2024069664 A1 WO2024069664 A1 WO 2024069664A1 JP 2022035558 W JP2022035558 W JP 2022035558W WO 2024069664 A1 WO2024069664 A1 WO 2024069664A1
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Prior art keywords
unit
setting
information
application
terminal
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PCT/JP2022/035558
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English (en)
French (fr)
Japanese (ja)
Inventor
礼子 坂田
拳大 三品
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Mitsubishi Electric Corp
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Mitsubishi Electric Corp
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Priority to JP2023507549A priority Critical patent/JPWO2024069664A1/ja
Priority to PCT/JP2022/035558 priority patent/WO2024069664A1/ja
Publication of WO2024069664A1 publication Critical patent/WO2024069664A1/ja
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management

Definitions

  • This disclosed technology relates to a management technology for managing setting information related to facility usage.
  • Patent Document 1 discloses a management system that executes emergency procedures for facility equipment. Specifically, when the management system of Patent Document 1 receives an abnormality signal generated by the facility equipment, it notifies the manager's mobile terminal device of the abnormality and executes certain emergency procedures, such as issuing an instruction to stop operation of the facility equipment.
  • Patent Document 1 executes a certain emergency process, and is not capable of solving the above-mentioned problems.
  • the present disclosure aims to solve the above problems and enable emergency response processing suited to the user's usage patterns.
  • the management device of the present disclosure includes: A management device for managing setting information related to facility use, an application receiving unit that receives, via a first terminal from an applicant, an authority application indicating that an authority to set settings related to the security of the facility has been requested, or an application for setting setting information indicating an emergency state type and an emergency response process for each setting range related to the security of the facility; an authority management unit that determines the applied authority of the applicant in response to the authority application accepted by the application acceptance unit; a setting management unit that stores a combination of user identification information for identifying the applicant and the setting information in a setting information database used for determining emergency response processing in the facility when a result of the determination by the authority management unit indicates that the applicant has authority to apply; It was configured to include the following.
  • the present disclosure has the effect of enabling emergency response processing suited to the user's usage pattern.
  • FIG. 1 is a diagram showing the relationship between a management system including a management device according to the present disclosure and peripheral devices.
  • FIG. 2 is a diagram illustrating an example of the configuration of the management device and peripheral devices in the management system according to the first embodiment.
  • FIG. 3 is a diagram showing an example of a detailed configuration of the management system shown in FIG.
  • FIG. 4 is a diagram showing an example of the configuration of the emergency response unit shown in FIG.
  • FIG. 5 is a diagram showing a specific example of a database included in the database unit according to the present disclosure.
  • FIG. 6 is a flowchart showing an example of a right application process in the first terminal according to the first embodiment.
  • FIG. 7 is a flowchart illustrating an example of a right application process in the management device according to the first embodiment.
  • FIG. 1 is a diagram showing the relationship between a management system including a management device according to the present disclosure and peripheral devices.
  • FIG. 2 is a diagram illustrating an example of the configuration of the management device and peripheral
  • FIG. 8 is a flowchart illustrating an example of the authority approval process in the second terminal according to the first embodiment.
  • FIG. 9 is a flowchart illustrating an example of a setting application process in the first terminal according to the first embodiment.
  • FIG. 10 is a flowchart illustrating an example of a setting application process in the management device according to the first embodiment.
  • FIG. 11 is a flowchart showing an example of emergency response processing in the emergency response unit according to the first embodiment.
  • FIG. 12 is a diagram illustrating an example of a detailed configuration of the management system according to the second embodiment.
  • FIG. 13 is a flowchart illustrating an example of a setting application process in the first terminal according to the second embodiment.
  • FIG. 13 is a flowchart illustrating an example of a setting application process in the first terminal according to the second embodiment.
  • FIG. 14 is a flowchart illustrating an example of a setting application process in the management device according to the second embodiment.
  • FIG. 15 is a flowchart showing an example of the detailed process of the pre-determination billing amount calculation process.
  • FIG. 16 is a flowchart showing a detailed example of a pre-confirmation billing information presentation command process in the management device according to the second embodiment.
  • FIG. 17 is a diagram illustrating an example of a detailed configuration of a management system according to the third embodiment.
  • FIG. 18 is a flowchart showing an example of an image presentation process for application input in a first terminal (applicant terminal) according to the third embodiment.
  • FIG. 19 is a flowchart illustrating an example of an application input image presentation command process in the management device according to the third embodiment.
  • FIG. 20 is a diagram illustrating a first example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • FIG. 21 is a diagram illustrating a second example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • FIG. 22 is a diagram illustrating a third example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • FIG. 23 is a diagram illustrating a fourth example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • FIG. 24 is a diagram illustrating a fifth example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • FIG. 25 is a diagram illustrating a first example of a hardware configuration for implementing the functions of a management device or a terminal according to the present disclosure.
  • FIG. 26 is a diagram illustrating a second example of a hardware configuration for implementing the functions of a management device or a terminal according to the present disclosure.
  • FIG. 1 is a diagram showing the relationship between a management system 1 including a management device 1000 according to the present disclosure and peripheral devices.
  • the management system 1 is a system that manages setting information related to the use of a facility.
  • a management system 1 shown in FIG. 1 manages setting information relating to a security system 2 of a facility, for example.
  • the management system 1 includes a first terminal 100 , a second terminal 200 , a management device 1000 , and a database unit 2000 .
  • the management device 1000 manages setting information related to the use of the facility. A detailed configuration of the management device 1000 will be described later.
  • the management device 1000 is communicably connected to a first terminal 100 and a second terminal 200 via a network.
  • the management device 1000 manages application authority in response to an application from the first terminal 100 and the second terminal 200, or manages requested setting information.
  • the first terminal 100 is configured to be able to make a request for authority and a request for settings to the management device 1000 .
  • the first terminal 100 is a terminal possessed by each user who is an applicant.
  • the first terminal 100 is a terminal carried by an applicant (also called a facility user) who makes an application to the management device 1000 .
  • the applicant is a facility user who executes an authority application or setting application in this disclosure.
  • the first terminal 100 presents an image to enable the applicant user to select or input application details.
  • the first terminal 100 is configured to be able to transmit the contents of an application that an applicant, that is, a user, wishes to apply to the management device 1000 .
  • the application contents are an authority application and a setting application.
  • the authority request is a request for authority to make new settings or change settings in the setting information managed by the management device 1000 .
  • the first terminal 100 has application software implemented therein that realizes the functions according to the present disclosure, for example.
  • the first terminal 100 may be, for example, a terminal dedicated to applications that is provided to each user by a facility manager. When there are multiple users in the same facility, the first terminal 100 is composed of multiple terminals. In this case, the multiple first terminals 100 have user identification information that can identify at least each user.
  • the second terminal 200 is a terminal carried by an administrator such as a facility administrator or a security administrator.
  • the manager manages the security of the facility and is also the person who charges users and receives the fees. If the users are tenants, the manager may be a facility manager who receives rent directly from the tenants, or a facility manager who receives rent from the tenants as part of management services. The manager may also be the facility owner.
  • the second terminal 200 is configured to be able to confirm with the management device 1000 whether the applicant has the authority to access the application.
  • the second terminal 200 has application software implemented therein that realizes the functions according to the present disclosure, for example.
  • the first terminal 100 and the second terminal may be any terminal capable of implementing the above-mentioned functions, and may be a mobile terminal such as a smartphone.
  • the database unit 2000 stores various information used for processing in the management device 1000 .
  • the database unit 2000 stores information regarding security settings in a facility based on instructions from the management device 1000 .
  • the database unit 2000 also stores data used when controlling the security-related device 20 .
  • the databases contained in the database unit 2000 will be described in detail later.
  • FIG. 2 is a diagram showing an example of the configuration of the management device 1000 and peripheral devices in the management system 1 according to the first embodiment.
  • the management system 1 shown in FIG. 2 is communicably connected to security-related devices 20 (20-1, . . . , 20-m (m ⁇ 1)) in a security system 2.
  • the management system 1 shown in FIG. 2 is communicatively connected to third terminals 300 (300-1, . . . , 300-k (k ⁇ 1)).
  • the third terminal 300 is, for example, a terminal of an external institution.
  • the external institution is, for example, a security company or a medical institution.
  • the terminal of the external institution is, for example, a terminal carried by a person in charge of the external institution.
  • the security-related device 20 is a sensor capable of detecting living organisms, including people, and objects.
  • the security-related device 20 is, for example, a sensor using an imaging device such as a surveillance camera, an infrared sensor, or the like. Each of the security-related devices 20 outputs a detection signal.
  • the management system 1 shown in FIG. 2 includes a first terminal 100, a second terminal 200, a management device 1000, and a database unit 2000.
  • the configuration of the management device 1000 will be described.
  • the management device 1000 shown in Figure 2 is configured to include a communication unit 1010, a presentation command unit 1020, an application receiving unit 1030, an approval confirmation unit 1040, an authority management unit 1050, a setting management unit, a security-related device 20 control unit, and a control unit not shown.
  • a control unit (not shown) controls the overall operation of the management device 1000. For example, it starts or stops the management device 1000. It also starts or stops each of the components of the management device 1000, for example.
  • the communication unit 1010 transmits and receives information between the management device 1000 and the first terminal 100 .
  • the communication unit 1010 transmits and receives information between the management device 1000 and the second terminal 200 .
  • the presentation command unit 1020 issues a presentation command to the first terminal 100 or the second terminal 200 to output and present various presentation information.
  • the presented information is information presented regarding settings related to the security of a facility.
  • the presentation information includes presentation information for presenting an image for application input, presentation information for presenting an image for approval, presentation information for presenting a setting status, presentation information for presenting billing information, presentation information for presenting historical information related to settings, presentation information for presenting proposed information related to settings, presentation information for presenting interactive information, and presentation information for presenting a map of the facility.
  • the presentation command unit 1020 includes a presentation information generation unit 1021 .
  • the presentation information generating unit 1021 generates presentation information indicating information to be presented on the first terminal 100 .
  • the presentation information generating unit 1021 generates presentation information including an image for application input.
  • the presentation information generating unit 1021 generates an image for application input for each applicant in accordance with the application authority held by the applicant. Specifically, when the presentation information generation unit 1021 receives a presentation request including applicant identification information (user identification information) from the first terminal 100 via the communication unit 1010, it refers to the database unit 200030 to confirm the application authority held by the applicant, and then generates presentation information for presenting an image for application input.
  • the application input image is an image for applying for a security setting range, and is an image to be presented on the first terminal 100.
  • the application input image is an image that presents an area (each area within a facility) in which the security-related device 20 is to be operated during the period in which the security-related device 20 is to be operated so that the area can be selected or input.
  • the presentation command unit 1020 may include a presentation information generation unit 1021 that generates and outputs presentation information (presentation command information) for issuing a command to display the above image in an application.
  • the presentation information generating unit 1021 generates presentation information indicating information to be presented on the second terminal 200 .
  • the presentation information generating unit 1021 generates presentation information including an approval image. Specifically, when an applicant who has applied for authority using the first terminal 100 does not have the application authority, presentation information is generated to cause the second terminal 200 to present an approval image.
  • the presentation command unit 1020 may include a presentation information generation unit 1021 that generates and outputs presentation information (presentation command information) for issuing a command to display the above image in an application.
  • the presentation information generating unit 1021 uses the setting information to generate presentation information for presenting the setting state.
  • the presentation information for displaying the setting status is information for displaying an image of the setting status for each area and period within the facility, based on the setting information set by the applicant at the time of presentation.
  • the application receiving unit 1030 receives an application from the first terminal 100 . Specifically, the application receiving unit 1030 receives, via the first terminal 100, an application for authority indicating that an applicant has requested authority to make settings related to the security of the facility, or an application for setting setting information indicating the type of emergency state and emergency response processing for each setting range related to the security of the facility. More specifically, for example, the application receiving unit 1030 receives an authority application requesting authority to set up an emergency state type and an emergency response process for each setting range related to the security of the facility from the first terminal 100, which is a terminal for the facility user who is the applicant.
  • the application receiving unit 1030 receives a setting application for setting information indicating an emergency state type and an emergency response process for each setting range related to the security of the facility from the first terminal 100, which is a terminal for the facility user who is the applicant.
  • the set range includes date and time information indicating a period of time, area identification information identifying each area in the facility, and/or target information indicating the type of target person allowed to enter each area.
  • the approval confirmation unit 1040 causes the second terminal 200, which is a terminal owned by the facility manager of the facility, to present an approval image to the applicant indicated in the user identification information to approve the application authority.
  • the approval confirmation unit 1040 confirms with the second terminal 200 whether the application from the first terminal 100 should be approved. Specifically, the approval confirmation unit 1040 confirms with the second terminal 200 whether or not the right application accepted by the application acceptance unit 1030 is to be approved.
  • the authority management unit 1050 manages the authority of the setting request for the first terminal 100 .
  • the authority management unit 1050 determines whether the applicant has the requested authority in response to the authority application accepted by the application acceptance unit 1030 .
  • the authority management unit 1050 refers to the authority management database to determine whether or not the user indicated in the user identification information received from the first terminal 100 has the authority to make a request.
  • the authority management unit 1050 also manages the granting or return of authority requested by the first terminal 100 . Specifically, for example, when the approval confirmation unit 1040 receives approval information indicating that the second terminal 200 approves a request for authority from the first terminal 100, the authority management unit 1050 grants authority to the first terminal 100 that requested the authority.
  • the authority management unit 1050 cancels the granting of authority to the first terminal 100 in response to a request to return the authority. More specifically, the authority management unit 1050 manages authority by granting authority by changing the authority presence/absence information in the authority management database from “no" to "yes,” and by canceling authority by changing the information from "yes” to “no.”
  • the authority management unit 1050 receives an approval notification indicating that the application authority is approved via an approval image from the second terminal 200, it stores a combination of user identification information and application authority information indicating whether or not the application authority is present in an authority management database that manages the application authority for each user.
  • the setting management unit 1060 sets the setting range related to the security of the facility for each applicant based on the setting application accepted by the application acceptance unit 1030 .
  • the setting management unit 1060 has been granted authority over the first terminal 100 (authority over the user (applicant) who possesses the first terminal 100)
  • it changes the settings of the setting information indicating the emergency state type and emergency response processing for each setting range related to the facility's security based on the content of the setting application accepted by the application acceptance unit 1030 from the first terminal 100.
  • the application receiving unit 1030 receives a setting application from the first terminal 100
  • the setting management unit 1060 updates the setting information database based on the setting contents indicated in the setting application.
  • the emergency response unit 1200 receives information from the security-related device 20, determines whether an emergency state exists based on the information, refers to the setting information database, and executes emergency response processing according to the emergency state based on the setting information. For example, when the emergency response unit 1200 receives information from the security-related device 20, it refers to the setting information database and determines whether an emergency state exists, such as a person having collapsed, and if it determines that an emergency state exists, executes response processing such as contacting a contact point defined in the setting information.
  • the emergency response unit 1200 has been described as being included in the management system 1 and the management device 1000, it may be configured to be included in the security system 2.
  • FIG. 3 is a diagram showing an example of a detailed configuration of the management system shown in FIG.
  • the management system 1 A includes a first terminal 100 A, a second terminal 200 A, a management device 1000 A, and a database unit 2000 .
  • the management device 1000A and the database unit 2000 are similar to the management device 1000 and the database unit 2000 already described, and therefore a detailed description thereof will be omitted here.
  • the first terminal 100A shown in FIG. 3 includes a presentation unit 110, an input information output unit 120, and an application unit.
  • the presentation unit 110 receives presentation information from the management device 1000A and causes a display unit (not shown) of the first terminal 100 to present information in accordance with the presentation information.
  • the presentation unit 110 includes a setting state presentation unit 111 , an application input image presentation unit 112 , a billing information presentation unit 113 , and an application result presentation unit 114 .
  • the setting state presentation unit 111 causes a display unit (not shown) of the first terminal 100 to present a setting state image for each setting range in the facility in response to the presentation information from the management device 1000A.
  • the application input image presentation unit 112 displays the application input image on a display unit (not shown) of the first terminal 100.
  • the billing information presentation unit 113 presents a billing information image for each applicant on a display unit (not shown) of the first terminal 100 in response to the presented information from the management device 1000A.
  • the application result presentation unit 114 shows the application result for the content of the application made from the first terminal 100 to the management device 1000A, and causes an application result image to be presented on a display unit (not shown) of the first terminal 100.
  • the input information output unit 120 acquires the information entered via the application input image and outputs it to the management device 1000A.
  • the application unit 130 When a rights application or a setting application is finalized by the applicant, that is, the user, via the first terminal 100, the application unit 130 outputs an application finalization notification indicating that the application has been finalized to the management device 1000A.
  • the application unit 130 includes an authority application unit 131 and a setting application unit 132 .
  • the authority application unit 131 issues a notification of the determination of the authority application. Specifically, when the authority application unit 131 receives a signal indicating that the authority application is to be determined via the application input image, the authority application unit 131 outputs, to the management device 1000A, application determination notification information indicating that the authority application has been determined.
  • the setting request unit 132 issues a notification of the decision of the setting request. Specifically, when the setting request unit 132 receives a signal indicating that the setting request is to be decided via the request input image, the setting request unit 132 outputs, to the management device 1000A, request decision notification information indicating that the setting request has been decided.
  • the second terminal 200 is, for example, a terminal carried by a facility manager.
  • the second terminal 200 shown in FIG. 3 includes a presenting unit 210 and an application unit 230 .
  • the presentation unit 210 receives the presentation information from the management device 1000A and causes a display unit (not shown) of the second terminal 200 to present the presentation information in accordance with the presentation information.
  • the presentation unit 210 includes an approval image presentation unit 211 , a setting state presentation unit 212 , and a billing information presentation unit 213 .
  • the approval image presentation unit 211 receives a presentation command and causes an approval image to be presented on a display unit (not shown) of the second terminal 200.
  • the setting state presentation unit 212 causes a display unit (not shown) of the first terminal 100 to present a setting state image for each setting range in the facility in response to the presentation information from the management device 1000A.
  • the billing information presentation unit 213 causes a display unit (not shown) of the first terminal 100 to present a billing information image for each applicant in response to the presentation information from the management device 1000A.
  • the application unit 230 makes an application to the management device 1000A.
  • the application unit 230 includes an approval application unit 231 .
  • the approval request unit 231 makes an approval request to the management device 1000A indicating that approval has been given.
  • FIG. 4 is a diagram showing an example of the configuration of the emergency response unit 1200 shown in FIG.
  • the emergency response unit 1200 includes an emergency state determination unit 1210 , an emergency response unit 1220 , and a recording unit 1230 .
  • the emergency state determination unit 1210 uses information from the security-related device 20 and refers to the emergency state database 2700 to determine whether an emergency state has occurred.
  • the emergency response unit 1220 executes emergency response processing.
  • the emergency response unit 1220 refers to the setting information database 2200 and executes emergency response processing set in the setting information.
  • the recording unit 1230 stores the emergency response processing executed by the emergency response unit 1220 in an operation history database.
  • FIG. 5 is a diagram showing a specific example of a database included in the database unit according to the present disclosure.
  • FIG. 5 is a diagram showing a specific example of a database included in the database unit 2000 according to the present disclosure.
  • the database section 2000 is composed of an authority management database 2100, a setting information database 2200, a setting history database 2300, a charge calculation database 2400, a charge management database 2500, an operation history database 2600, an emergency state database 2700, and an in-facility map database 2800.
  • the database unit 2000 shown in FIG. 5 includes databases other than the database used in the management device 1000A of the first embodiment.
  • the authority management database 2100 is a database that stores information for managing application authority for users.
  • the authority management database 2100 stores whether authority has been granted to each user or whether authority has been returned.
  • the authority management database 2100 associates data such as user identification information, application type information, and authority information.
  • the user identification information includes a user name, a user number, and output destination information, etc.
  • the output destination information is, for example, information for designating a terminal owned or held by the user as the destination.
  • the application type information is the operation setting related to the security-related device 20. Note that the update type information is not essential when only the operation setting related to the security-related device 20 is involved and there is no need to distinguish between them.
  • the authority management database 2100 is a database that stores information for managing application authority for the tenant.
  • the authority management database 2100 stores whether authority has been granted or returned for each tenant.
  • the authority management database 2100 associates data such as tenant identification information, application type information, and authority information.
  • the tenant identification information is a tenant name, a tenant number, etc.
  • the setting information database 2200 stores setting information applied for by an applicant via the first terminal 100 .
  • the setting information database 2200 stores, for example, user identification information, setting range information, and emergency response processing information in an associated manner.
  • the set range information includes period information and facility area information.
  • the period information is, for example, date and time information indicating a time period.
  • the facility area information may be, for example, identification information for each area in the facility, or may be, for example, location information indicating a location within the facility.
  • the emergency response processing information is a type of response processing, such as contacting a hospital, notifying a security company, notifying a facility management company, contacting a registered person (such as a family member), recording, or no response.
  • the user identification information is information for identifying the user who is the applicant.
  • the period information indicates a period during which the security-related device 20 is to be operated. For example, the period information indicates a date and a time period.
  • the facility area information is information for identifying the area within
  • the setting history database 2300 moves and stores setting information from the setting information database, for example, setting information whose setting period has expired.
  • the setting history database 2300 stores history information of application contents from applicants.
  • the setting history database associates application date and time, user identification information, application type information, application content information, etc.
  • the application date and time indicates the date and time when the application was made. Details of the user identification information are the same as the user identification information described above.
  • the application type information is the same as the application type information described above.
  • the application content information indicates details of the applied setting information.
  • the calculation charge database 2400 stores information for calculating a charge amount according to the security setting range.
  • the calculation charge database 2400 stores, for example, period information, facility area identification information, the type of security-related device 20, and the charge amount in association with each other.
  • the billing management database 2500 stores the billing amount determined for each applicant.
  • the billing management database 2500 associates user identification information with billing amounts.
  • the operation history database 2600 stores the operation history of the security-related device 20.
  • Emergency database 2700 stores emergency information.
  • the emergency information indicates the conditions of an emergency caused by a person in the facility, such as an unlocking operation by a non-registered person, intrusion of a non-registered person into the area, a registered person falling over, collapsing on the floor, a registered person being immobile in the same place for a certain period of time or more, a registered person moving out of the registered area, or a combination of these conditions.
  • an unlocking operation by a non-registered person intrusion of a non-registered person into the area, a registered person falling over, collapsing on the floor, a registered person being immobile in the same place for a certain period of time or more, a registered person moving out of the registered area, or a combination of these conditions.
  • a registered user is immobile in the same place for a certain period of time or more, it is advisable to set different upper time limits depending on the area, for example, being in the entrance for 30 minutes or more, not coming
  • the emergency information may also indicate conditions of changes in the settings of the facility equipment.
  • the emergency information may indicate a state in which the operational settings of the facility equipment, such as air conditioning, have been significantly changed, or the equipment settings have been set differently from the trends of past setting data. An example of the latter would be when an air conditioning device is set to a low temperature in winter.
  • the emergency information may also indicate conditions of the operating state of equipment within the facility, such as a door being left open for a long period of time, equipment being damaged, equipment being taken out of the area, and so on.
  • the emergency information may be stored in the setting information database 2200 in such a manner that patterned emergency type information can be set.
  • the facility map database 2800 stores maps of the facility.
  • the map of the facility is used to be displayed on the terminal.
  • FIG. 6 is a flowchart showing an example of a right application process in the first terminal according to the first embodiment.
  • the authority application process by the first terminal 100 is a setting method in which the first terminal 100 is used to apply for settings to a management device 1000A that manages settings related to use in a facility, and the application section of the first terminal 100 outputs authority application information including user identification information that identifies the applicant to the management device 1000A.
  • the first terminal 100 starts the authority application process, for example, in response to an operation by an applicant of the first terminal 100 .
  • the application unit in the first terminal 100 applies for authority (step ST110).
  • the authority application unit 131 in the application unit outputs the user identification information and authority application information to the management device 1000A.
  • the first terminal 100 judges whether the authority is granted (step ST120). Specifically, when the first terminal 100 receives an authority grant notification indicating that the applicant has the authority, the first terminal 100 judges that the authority is granted. When it is determined that the authority is granted (step ST120 "YES"), the first terminal 100 proceeds to a setting application process (step ST130). If the authority is not granted ("NO" at step ST120), the first terminal 100 checks whether to make a re-application (step ST140). When the first terminal 100 makes a reapplication ("YES" in step ST140), the first terminal 100 repeats the process from step ST110. After executing the setting application process (step ST130), or if a reapplication is not to be made (step ST140 "NO"), the first terminal 100 ends the authority application process.
  • FIG. 7 is a flowchart showing an example of a rights application response process in the management device 1000A according to the first embodiment.
  • the management device 1000A receives a rights request notification from the first terminal 100, it starts a rights request response process.
  • the management device 1000A executes an application reception process (step ST1001).
  • the application reception unit 1030 in the management device 1000A receives the user identification information and the authority application notification from the first terminal 100.
  • the management device 1000A executes the approval confirmation process (step ST1002).
  • the approval confirmation section 1040 in the management device 1000A refers to the authority management database, and sends an approval confirmation request to the second terminal 200 if approval has not been granted.
  • the management device 1000A executes the authorization process (step ST1003).
  • the management device 1000A receives an approval notice from the second terminal 200
  • the management device 1000A updates the authorization management database and outputs an authorization notice to the first terminal 100.
  • the management device 1000A ends the rights request response process.
  • FIG. 8 is a flowchart showing an example of the authority approval process in the second terminal 200 according to the first embodiment.
  • the presentation unit 110 in the second terminal 200 performs an approval image presentation process (step ST210). Specifically, the approval image presentation unit 211 in the presentation unit 110 causes a display unit (not shown) in the second terminal 200 to display an approval image.
  • the approval request section in the second terminal 200 judges whether approval has been granted (step ST220). When an operation to approve is performed via the approval image, the approval request section judges that approval has been granted.
  • the approval request unit in the second terminal 200 determines that the application has been approved ("YES" in step ST220)
  • the approval request unit notifies the management device 1000A of the approval (step ST230).
  • the approval request unit executes the process of step ST230, or when it determines not to approve, the second terminal 200 ends the authority approval process.
  • FIG. 9 is a flowchart showing an example of a setting application process in the first terminal 100 according to the first embodiment.
  • the first terminal 100 receives the authorization notification from the management device 1000A, it starts the setting application process.
  • the first terminal 100 executes a setting state presentation process (step ST150).
  • the setting state presentation unit 111 in the first terminal 100 receives the presentation information together with the presentation command from the management device 1000A, the setting state presentation unit 111 displays a setting state image on a display unit (not shown) in the first terminal 100 based on the presentation information.
  • the first terminal 100 executes an application input image display process (step ST151).
  • the application input image presenting unit 112 of the first terminal 100 causes the display unit of the first terminal 100 to present an application input image in which the security setting range of the facility can be input.
  • the first terminal 100 executes an input information acquisition process (step ST152).
  • the input information output unit 120 of the first terminal 100 acquires setting information including a setting range of security in the facility via the application input image.
  • the first terminal 100 judges whether the application has been confirmed (step ST153).
  • the setting application unit 132 in the first terminal 100 receives an operation to confirm the application via the application input image, the setting application unit 132 judges that the application has been confirmed.
  • the first terminal 100 executes a setting information output process (step ST154).
  • the setting application unit 132 in the application unit of the first terminal 100 outputs the setting information to the management device 1000A. If the application has not been confirmed ("NO" at step ST153), the first terminal 100 determines whether to end the process (step ST155). When the first terminal 100 determines not to end the process ("NO" in step ST155), the first terminal 100 repeats the process from step ST150, for example. After executing the setting information output process, or when it is determined that the process is to be ended ("YES" in step ST155), the first terminal 100 ends the setting application process.
  • FIG. 10 is a flowchart showing an example of a configuration request response process in the management device 1000A according to the first embodiment.
  • the management device 1000A for example, outputs a permission grant notification to the first terminal 100 which is the applicant's terminal, and then starts a setting request response process.
  • the management device 1000A acquires the setting state (step ST1011).
  • the presentation command unit 1020 in the management device 1000A refers to the setting information database and acquires setting state information based on the setting information.
  • the management device 1000A outputs the setting state (step ST1011).
  • the presentation command unit 1020 in the management device 1000A outputs the setting state information to the first terminal 100, which is the applicant's terminal.
  • the management device 1000A acquires the setting information (step ST1013).
  • the application receiving unit 1030 in the management device 1000A receives the application confirmation notification and the setting information from the first terminal 100.
  • the management device 1000A stores the setting information (step ST1014).
  • the setting management unit in the management device 1000A associates the setting information with user identification information for identifying the user who is the applicant, and stores the associated information in the setting information database.
  • the management device 1000A ends the setting request response process.
  • FIG. 11 is a flowchart showing an example of emergency response processing in the emergency response unit according to the first embodiment.
  • the emergency state determination unit in the emergency response unit executes an emergency state determination process (step ST1051).
  • the emergency state determination unit uses information from the security-related device 20 to refer to an emergency state database and determines whether an emergency state exists.
  • the emergency state determination section in the emergency response section determines that no emergency state exists, it continues to repeat the process of step ST1051.
  • the emergency state determination section in the emergency response section determines that an emergency state exists, it outputs a notification indicating the type of the determined emergency state.
  • the emergency response processor in the emergency response unit executes emergency response processing (step ST1052).
  • the emergency response processor refers to the setting information database and the emergency database, and executes the emergency response processing indicated in the emergency response processing information according to the type of emergency indicated in the emergency information.
  • the recording section in the emergency response section executes a recording process (step ST1053).
  • the recording section stores the emergency response process executed by the emergency response processing section, the date and time, and the location in the operation history database.
  • the emergency response unit determines whether to end the process (step ST1054). When the emergency response unit determines not to end the process ("NO" in step ST1054), the emergency response unit repeats the process from step ST1051. When the emergency response unit determines to end the process ("YES" in step ST1054), the emergency response unit ends the emergency response process.
  • the management device has the following configuration.
  • a management device for managing settings related to use in a facility an application receiving unit that receives, via a first terminal from an applicant, an authority application indicating that an authority to set settings related to the security of the facility has been requested, or an application for setting setting information indicating an emergency state type and an emergency response process for each setting range related to the security of the facility; an authority management unit that determines the applied authority of the applicant in response to the authority application accepted by the application acceptance unit; a setting management unit that stores a combination of user identification information for identifying the applicant and the setting information in a setting information database used for determining emergency response processing in the facility when a result of the determination by the authority management unit indicates that the applicant has authority to apply;
  • a management device comprising: The present disclosure provides an effect of providing a management device that enables emergency response processing suited to the usage pattern of the user.
  • the management device has the following configuration.
  • the set range is a date and time indicating a period, each area in the facility, or a type of subject who is allowed to enter each area, in the management device.
  • the present disclosure further has the effect of providing a management device that enables settings regarding emergency responses in a facility to be configured for each set range, such as for each time period, each area in the facility, or each target person.
  • the management device has the following configuration.
  • the management device further includes an emergency response unit that determines an emergency state by referring to the setting information database based on information acquired from a security-related device installed in the facility, and executes response processing according to the content of the emergency response processing included in the setting information stored in the setting information database.
  • the present disclosure further provides a management device that, in the event of an emergency at a facility, executes a response process appropriate for each mode of use of the facility. This has the effect of:
  • the management device has the following configuration.
  • the emergency response unit of the management device executes response processing according to the content of the emergency response processing included in the setting information when it determines that the behavioral state of a person indicated in the information obtained from the security-related device indicates an abnormal state.
  • the present disclosure further provides an advantage in that it enables emergency response procedures suitable for, for example, senior citizen community facilities.
  • the management device has the following configuration.
  • the emergency response unit is a management device that, when it determines that a change in the setting state of the facility equipment indicated in the information obtained from the security-related device indicates an abnormal state, executes response processing according to the content of the emergency response processing included in the setting information.
  • the present disclosure further provides the effect of enabling emergency response processing to be realized based on information that is easy to judge.
  • the management device has the following configuration.
  • the emergency response unit is a management device that, when it determines that the operational status of the facility equipment indicated in the information obtained from the security-related device indicates an abnormal state, executes response processing according to the content of the emergency response processing included in the setting information.
  • the present disclosure further provides the effect of enabling emergency response processing to be realized based on information that is easy to judge.
  • the management device has the following configuration.
  • the management device is characterized in that the presentation command unit further refers to the setting information database and causes the first terminal to present a setting state image in which the setting state indicated in the setting information is superimposed on an interior map of the facility.
  • the present disclosure further has the effect of providing a management device that enables an applicant to make a setting application while being able to recognize the security setting status in a facility.
  • the management system has the following configuration.
  • a management system comprising: The management device includes: an application receiving unit that receives, via a first terminal from an applicant, an authority application indicating that an authority to set settings related to the security of the facility has been requested, or an application for setting setting information indicating an emergency state type and an emergency response process for each setting range related to the security of the facility; an authority management unit that determines the applied authority of the applicant in response to the authority application accepted by the application acceptance unit; a setting management unit that stores a combination of user identification information for identifying the applicant and the setting information in a setting information database used for determining emergency response processing in the facility when a result of the determination by the authority management unit indicates that the applicant has authority to apply;
  • a management system comprising: The present disclosure has an effect of providing a management system that enables emergency response processing suited to the usage pattern of the user.
  • a management method for managing setting information related to use of a facility using a management device comprising: an application receiving step in which an application receiving unit of the management device receives, from an applicant via a first terminal, an authority application indicating that an authority to set settings related to the security of the facility has been requested, or an application for setting setting information indicating an emergency state type and an emergency response process for each setting range related to the security of the facility; an authority management step in which an authority management unit of the management device determines the applied authority of the applicant in response to the authority application accepted by the application acceptance unit; a setting management step in which, when the determination result by the authority management unit indicates that the applicant has authority to apply, the setting management unit of the management device stores a combination of user identification information for identifying the applicant and the setting information in a setting information database used for determining emergency response processing in the facility;
  • a setting method for applying for setting information to a management device that manages setting information related to use of a facility using a first terminal comprising: an authority request step in which an application unit of the first terminal requests the management device for authority to make settings related to security of the facility; an application input image presenting step of causing an application input image presenting unit of the first terminal to display, on a display unit of the first terminal, an application input image into which setting information indicating an emergency state type and an emergency response process for each setting range related to the security of the facility can be input; an input information acquisition step in which an input information output unit of the first terminal accepts the setting information via the application input image; a setting application step in which, when an application confirmation is operated via the application input image, an application unit of the first terminal applies for setting information received via the application input image to the management device;
  • a setting method comprising: The present disclosure has an effect of providing a setting method that enables emergency response processing suited to the usage pattern of the user.
  • the configuration of the setting method of the present disclosure is configured as follows.
  • a setting method characterized in that, based on the presentation information received by the first terminal from the management device, an application input image presentation unit of the first terminal presents a setting status image for each setting range together with the application input image in the application input image presentation step.
  • the present disclosure has the effect of enabling a user to operate an image for application input while recognizing the setting status.
  • Embodiment 2 charges are made according to the contents of the emergency response process that is set.
  • the configuration already described in the first embodiment is included.
  • the description of the configuration already described in the first embodiment is omitted as appropriate.
  • FIG. 12 is a diagram illustrating an example of a detailed configuration of a management system 1B according to the second embodiment.
  • the management system 1B includes a first terminal 100B, a second terminal 200B, a management device 1000B, and a database unit 2000.
  • the first terminal 100B, the second terminal 200B, and the database unit 2000 are similar to the first terminal 100, the second terminal 200, and the database unit 2000 already described, and therefore detailed description thereof will be omitted here.
  • the management device 1000B is configured to include a communication unit 1010, a presentation command unit 1020, an application receiving unit 1030, an approval confirmation unit 1040, an authority management unit 1050, a setting management unit, a billing management unit 1070, a billing amount calculation unit 1080, a billing coefficient update unit 1100, an emergency response unit 1200, and a control unit not shown. That is, management device 1000B differs from management device 1000A in that it further comprises a charge management section 1070 and a charge amount calculation section 1080.
  • the charge management unit 1070 manages charges according to the setting range indicated in the setting information. Specifically, based on the billing amount calculated by billing amount calculation section 1080, billing management section 1070 stores a combination of the billing amount and the user identification information in the billing database.
  • the charge amount calculation unit 1080 calculates the charge amount according to the setting range indicated by the setting information. Specifically, the charge amount calculation unit 1080 refers to the setting information database and calculates the charge amount according to the setting range indicated by the setting information. In this configuration, the presentation command unit 1020 uses the billing amount calculated by the billing amount calculation unit 1080 to output billing information relating to the billing amount to the first terminal 100 so as to cause the first terminal 100 to present the billing information.
  • the billing amount calculation unit 1080 may store a combination of the billing amount and the user identification information in a billing database via the billing management unit 1070 .
  • the billing amount calculation unit 1080 calculates a predicted billing amount before the setting request for the setting information from the first terminal 100 is confirmed, and further uses provisional setting information, which is the setting information before the setting request for the setting information from the first terminal 100 is confirmed.
  • the presentation command section 1020 uses the estimated billing amount calculated by the billing amount calculation section 1080 to output pre-determined billing information relating to the estimated billing amount to the first terminal 100 so as to cause it to be presented.
  • FIG. 13 is a flowchart illustrating an example of a setting application process in the first terminal according to the second embodiment. For example, when the first terminal 100 receives an authorization notification from the management device 1000 in response to the authorization request, indicating that the requested authorization is granted, the first terminal 100 starts the setting request process.
  • the first terminal 100 executes a setting state presentation process (step ST161). Specifically, the setting status presentation unit 111 of the first terminal 100, when an application input image is presented based on the presentation information received by the first terminal 100 from the management device 1000, further presents a setting status image indicating the security setting range in the facility.
  • the first terminal 100 executes an image presentation process for application input (step ST162).
  • the first terminal 100 executes an input information acquisition process (step ST163).
  • the first terminal 100 executes a provisional setting information output process (step ST164).
  • the input information output unit 120 of the first terminal 100 outputs to the management device 1000 provisional setting information, which is setting information before the first terminal 100 sends a notification of setting information application confirmation to the management device 1000 .
  • the first terminal 100 executes a pre-determined billing information acquisition process (step ST165).
  • the first terminal 100 executes a pre-determined billing information presentation process (step ST166). Specifically, based on the presentation information received by the first terminal 100 from the management device 1000, the billing information presentation unit 113 of the first terminal 100 presents a billing information image regarding a predicted billing amount, which is the amount that will be charged if an application for setting provisional setting information is made.
  • the first terminal 100 executes an application confirmation determination process (step ST167). Specifically, when an operation button for confirming the application via the application input image on the first terminal 100 is operated, it is determined that the application has been confirmed. When the first terminal 100 determines that the application is confirmed (step ST167 "YES"), the first terminal 100 executes a setting information output process (step ST168).
  • the setting application unit 132 determines that the application is confirmed, the setting application unit 132 outputs the setting information and outputs a request confirmation notification to the management device 1000.
  • the first terminal 100 determines whether to end the process (step ST169).
  • the first terminal 100 repeats the process from step ST161.
  • the setting information output process step ST168
  • the first terminal 100 ends the setting application process.
  • FIG. 14 is a flowchart illustrating an example of a setting application process in the management device according to the second embodiment.
  • the management device 1000 executes a setting status acquisition process (step ST1110).
  • the presentation command unit 1020 in the management device 1000 refers to the setting information database and acquires the setting state, which is the state of the setting range of security in the facility, based on the setting information.
  • the management device 1000 executes a setting state output process (step ST1120).
  • the presentation command unit 1020 in the management device 1000 outputs, to the first terminal 100, presentation information for causing the first terminal 100 to present a setting state image based on the setting state.
  • the management device 1000 executes a provisional setting information acquisition process (step ST1130).
  • the billing amount calculation section 1080 in the management device 1000 acquires provisional setting information, which is setting information input via the application input image of the first terminal 100 before the application is confirmed.
  • the management device 1000 executes a predicted billing amount calculation process (step ST1140).
  • the billing amount calculation section 1080 in the management device 1000 calculates a predicted billing amount, which is the billing amount before the application is confirmed, using the provisional setting information.
  • Management device 1000 executes predicted billing information output processing (step ST1150).
  • Billing amount calculation section 1080 in management device 1000 outputs predicted billing information based on the predicted billing amount to first terminal 100, which is the applicant's terminal.
  • the management device 1000 executes a setting information acquisition process (step ST1160).
  • the setting management section in the management device 1000 When the setting management section in the management device 1000 receives the application confirmation notification and the setting information from the first terminal 100, it acquires the user identification information for identifying the applicant and the setting information.
  • the management device 1000 executes a setting information storage process (step ST1170).
  • the setting management section in the management device 1000 associates the user identification information with the setting information and stores them in the setting information database. After executing the process of step ST1170, the management device 1000 ends the setting application process.
  • FIG. 15 is a flowchart showing an example of detailed processing of the charge amount calculation processing.
  • the charge amount calculation unit 1080 starts the charge amount calculation process.
  • the billing amount calculation unit 1080 executes a provisional setting information acquisition process to acquire provisional setting information (step ST1141).
  • the billing amount calculation section 1080 acquires the provisional setting information, it uses the provisional setting information to refer to the calculation billing amount database, executes a basic amount acquisition process, and acquires a basic billing amount (step ST1142).
  • the billing amount calculation section 1080 executes a billing coefficient acquisition process (step ST1143).
  • the billing amount calculation section 1080 uses the setting information to refer to the billing coefficient database and acquires a billing coefficient. Next, the billing amount calculation section 1080 executes a predicted billing amount calculation process (step ST1144). The billing amount calculation section 1080 calculates a predicted billing amount using the basic billing amount and the billing coefficient. Next, the billing amount calculation unit 1080 executes a predicted billing information output process (step ST1145). The billing amount calculation unit 1080 generates predicted billing information using the predicted billing amount, outputs the predicted billing information to the presentation command unit 1020, and ends the predicted billing amount calculation process.
  • FIG. 16 is a flowchart showing a detailed example of the billing information presentation command process.
  • the management device 1000 starts a process of issuing a command to present estimated billing information.
  • the presentation command unit 1020 in the management device 1000 executes a predicted billing amount acquisition process (step ST1151).
  • the presentation information generation unit 1021 in the presentation command unit 1020 acquires predicted billing information from the billing amount calculation unit 1080.
  • the presentation command unit 1020 in the management apparatus 1000 executes a presentation information generating process (step ST1152).
  • the presentation information generating unit 1021 in the presentation command unit 1020 generates presentation information for presenting predicted billing information.
  • the presentation command unit 1020 in the management device 1000 executes a presentation command information output process (step ST1153).
  • the presentation command unit 1020 outputs the presentation command information to the first terminal 100 together with the presentation information.
  • the management device 1000 ends the predicted billing information presentation command process.
  • This configuration allows the applicant to be presented with billing information based on the emergency response processing settings for each security setting range, and also allows billing to be carried out.
  • the management device has the following configuration. a billing amount calculation unit that calculates a pre-confirmation billing amount according to the emergency response processing indicated by the setting information, using the setting information received from the first terminal before receiving a notification from the first terminal that the setting application is confirmed; a presentation command unit that uses the pre-determined billing amount calculated by the billing amount calculation unit to output billing information related to the pre-determined billing amount to the first terminal so as to cause the first terminal to present the billing information; Furthermore, Management device.
  • the present disclosure further has the effect of making it possible to provide a management device that presents a charge amount to an applicant (a facility user) before finalizing a setting application.
  • the management device has the following configuration.
  • the billing amount calculation unit further refers to a billing management database that stores billing amounts for users to calculate an increase or decrease in the billing amount;
  • the presentation command unit uses the billing amount and the increase/decrease amount calculated by the billing amount calculation unit to output billing information relating to the billing amount and the increase/decrease amount to the applicant's terminal, which is the first terminal, so as to cause the applicant's terminal to present the billing information.
  • Management device further has the effect of providing a management device that presents information regarding the respective charges and the increase/decrease amount to each facility user each time a setting application is confirmed by an applicant.
  • the configuration of the setting method of the present disclosure is configured as follows. an input information output step in which an input information output unit of the first terminal outputs the setting information received in the input information acquisition step to the management device before the setting request is made in the setting request step; a billing information presenting step in which a billing amount presenting unit of the first terminal presents a billing information image relating to a billing amount in a case where an application for setting the setting information received in the input information obtaining step is made based on presentation information received from the management device for the setting information output in the input information outputting step; Further, a setting method.
  • the present disclosure has the effect of making it possible to present information regarding the charge amount before the applicant finalizes the setting application.
  • Embodiment 3 provides a user interface that makes it easy for applicants to make applications.
  • the description of the configuration described in the first embodiment and the configuration described in the second embodiment will be omitted as appropriate.
  • FIG. 17 is a diagram illustrating an example of a detailed configuration of a management system according to the third embodiment.
  • the management system 1C includes a first terminal 100C, a second terminal 200C, a management device 1000C, and a database unit 2000.
  • the first terminal 100C, the second terminal 200C, and the database unit 2000 are similar to the first terminal 100, the second terminal 200, and the database unit 2000 already described, and therefore detailed description thereof will be omitted here.
  • the management device 1000C is configured to include a communication unit 1010, a presentation command unit 1020, an application receiving unit 1030, an approval confirmation unit 1040, an authority management unit 1050, a setting management unit, a charging management unit 1070C, a charging amount calculation unit 1080C, a charging coefficient update unit 1100C, an interactive information conversion unit 1150, an emergency response unit 1200, and a control unit not shown. That is, the management device 1000C differs from the configuration already described in that a conversation-based information conversion unit 1150 is added.
  • the conversation-type information conversion unit 1150 has a function of converting conversation-type information and information in a format handled by the management device 1000.
  • the conversation-type information conversion unit 1150 converts the conversation-type information acquired by the application receiving unit 1030 into setting information. This can be achieved by using, for example, a language analysis processing technique.
  • the interactive information conversion unit 1150 also has a function of generating proposal information indicating application contents recommended for each user, using information handled by the management device 1000 (information held by the database unit 2000).
  • the interactive information conversion unit 1150 refers to the setting information in the setting information database, the billing amount in the billing management database 2500, the history of setting information applied for in the past, and the operation history database 2600, and generates interactive information indicating the proposed content regarding the setting range using the operation history.
  • the interactive information converter 1150 also cooperates with the emergency response unit 1200 to generate interactive information regarding emergency response processing.
  • the presentation command unit 1020 uses the conversational information generated by the conversational information conversion unit 1150 to generate presentation information for causing the first terminal 100 or the second terminal 200 to present the conversational information, and outputs the presentation information to the first terminal 100 or the second terminal 200 via the communication unit 1010.
  • the presentation command unit 1020 further refers to the setting information database, generates presentation information for causing the first terminal 100 or the second terminal 200 to present a setting state image in which the setting state indicated in the setting information is superimposed on an interior map of the facility, and outputs the presentation information to the first terminal 100 or the second terminal 200 via the communication unit 1010.
  • FIG. 18 is a flowchart showing an example of an image presentation process for application input in a first terminal (applicant terminal) according to the third embodiment.
  • the presentation unit 110 in the first terminal 100C starts the application input image presentation process
  • the presentation unit 110 in the first terminal 100C executes a billing information acquisition process (step ST171).
  • the application input image presentation unit in the presentation unit acquires billing information from the management device 1000C.
  • the presenting unit 110 in the first terminal 100C executes a setting state acquisition process (step ST172).
  • the application input image presenting unit in the presenting unit acquires setting state information from the management device 1000C.
  • the presentation unit 110 in the first terminal 100C executes a usage history acquisition process (step ST173).
  • the application input image presentation unit in the presentation unit acquires usage history information from the management device 1000C.
  • the usage history information can be obtained from information stored in the database unit 2000.
  • the presenting unit 110 in the first terminal 100C executes an interactive information acquisition process (step ST174).
  • the application input image presenting unit in the presenting unit acquires interactive information from the management device 1000C.
  • the presentation unit 110 in the first terminal 100C executes the application input image display process using the acquired information (step ST175).
  • the application input image presentation unit presents the following image.
  • the setting state image presented by the setting state presentation unit of the first terminal 100C is an image in which the security setting range in the facility is superimposed on the facility map of the facility.
  • the application input image presentation unit of the first terminal 100C presents a conversational application input image using conversational information included in the presentation information received from the management device 1000C.
  • the application input image presentation unit of the first terminal 100C presents a proposal image related to the setting using proposal information included in the presentation information received from the management device 1000C.
  • the application input image presentation unit of the first terminal 100C presents a conversation image by conversational information between the management device 1000C in the emergency response process, the contact information set in the setting information, and the user (applicant).
  • the presentation section 110 in the first terminal 100C executes presentation end determination processing (step ST176).
  • step ST176 determines in the presentation end determination process that the presentation should not be ended ("NO" in step ST176)
  • the presentation unit 110 proceeds to the process of step ST171 and repeats the processes from step ST171 onward. If the presentation unit 110 in the first terminal 100C determines in the presentation end determination process that the presentation is to be ended (step ST176 "YES"), it ends the image presentation process for application input.
  • Figure 19 is a flowchart showing an example of an image presentation command process for application input in a management device of embodiment 3.
  • the presentation command section 1020 in the management device 1000C starts the application input image presentation command process, it executes billing information acquisition and output process (step ST1510).
  • the presentation command unit 1020 in the management device 1000C executes setting state acquisition and output processing similar to the setting state acquisition and output processing already described (step ST1520).
  • the presentation command unit 1020 in the management device 1000C executes the usage history acquisition and output process in the same manner as the usage history acquisition and output process already described (step ST1530).
  • the presentation command unit 1020 in the management device 1000C executes conversational information acquisition and output processing (step ST1540).
  • the presentation command unit 1020 generates presentation information for presenting the conversational information using the conversational information acquired from the conversational information conversion unit 1150, and outputs the presentation information to the first terminal 100C.
  • the presentation command unit 1020 in the management device 1000C executes a presentation end determination process (step ST1550).
  • step ST1550 the presentation command unit 1020 in the management device 1000C determines in the presentation end determination process that the presentation command is not to be ended ("NO" in step ST1550)
  • the presentation command unit 1020 proceeds to the process of step ST1510 and repeats the processes from step ST1510 onward.
  • the presentation command unit 1020 in the management device 1000C ends the application input image presentation command process.
  • FIG. 20 is a diagram illustrating a first example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • the presentation image 3100 is an image presented when the management device manages setting information related to a security system of a facility.
  • the presentation image 3100 is an image that presents billing information based on presentation information from the management device.
  • presentation image 3100 as "security system usage fee”
  • presentation image 3110 presents that "65,000 yen will be charged” as "half-yearly correspondence fee”.
  • presentation image 3150 is an image showing an operation button for displaying "details" of charges. This indicates that billing information such as the amount charged or exemption for the setting application can be presented. In this manner, according to the management device 1000 and terminal according to the present disclosure, it is possible to display billing information on the first terminal.
  • FIG. 21 is a diagram illustrating a second example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • the presentation image 3200 is an image that presents suggested information. Displayed image 3200 displays text images such as "Would you like to review your settings?", "There are intermittent abnormalities in Area C", “Three incidents last month, two incidents the month before, etc.”, the content is "The door to the first east side corridor has been detected as open", and "By changing to a security company partnership, automatic response is possible. What do you think?" This indicates that it is possible to provide suggestion information for reviewing settings.
  • Such an image can be generated by cooperation between the presentation information generating section in the presentation command section and the interactive information converting section.
  • FIG. 22 is a diagram illustrating a third example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • the presentation image 3300 is an image that presents the history of response processing in a timeline. Presentation image 3300 is configured so that details of the response history can be confirmed by operating (e.g., pressing) presentation image 3311, presentation image 3312, presentation image 3313, presentation image 3314, presentation image 3315, and presentation image 3316. Presentation image 3311, presentation image 3312, presentation image 3313, presentation image 3314, presentation image 3315, and presentation image 3316 present the time (date) and the name of the area (area identification information) within the facility. This indicates that the accumulated information is displayed in a timeline, allowing users to check past information.
  • FIG. 23 is a diagram illustrating a fourth example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • the presentation image 3400 is an image showing the setting status and an alert.
  • the presented image 3410 shows the building floors, and is configured so that by selecting a floor, the setting status of the selected floor is displayed.
  • Presentation image 3420 displays a facility map, with presentation image 3421, presentation image 3422, presentation image 3423, and presentation image 3424 superimposed thereon.
  • the presented image 3421 shows that a response process such as "automatically contact affiliated hospitals in case of abnormality" is set for the area "Area A”.
  • Presentation image 3422 shows that a response process such as "contact affiliated security company” is set for area "Area B".
  • the presented image 3423 shows that a response process such as "contact the building owner (facility manager)" is set for the area "Area C”.
  • the presented image 3424 shows that a response process such as "accumulate abnormality occurrence record” is set in the area "Area D”.
  • the presented image 3431 is an alert image, and indicates that an emergency response process has occurred in the area in which it is superimposed.
  • the presentation image 3432 is an alert image, and presents the details of the response process. This makes it possible to provide the applicant with an easy-to-understand user interface using the presented images.
  • FIG. 24 is a diagram illustrating a fifth example of information presented on a first terminal (applicant terminal, facility user terminal) according to the third embodiment.
  • Presentation image 3500 is a presentation image that presents interactive information.
  • Presentation image 3510 indicates an area in which the applicant can enter information.
  • Presentation image 3520 is an image indicating that an alliance partner can be set. When this is operated, presentation image 3521 is displayed.
  • the presented image 3521 is an image that allows the user to select a partner (contact address), and is configured so that emergency response processing can be set by manipulating this image.
  • the presentation image 3530 is an image that presents the content of the actual response process performed by the management device.
  • the presentation image 3540 presents the content of the actual response by a third terminal at an external institution such as " ⁇ Hospital.”
  • Presentation image 3550 is interactive information entered into the first terminal.
  • the management device has the following configuration.
  • the management device is characterized in that the presentation command unit further refers to the setting information database and causes the first terminal to present a setting state image in which the setting state indicated in the setting information is superimposed on an interior map of the facility.
  • the present disclosure has an effect of providing a management device that allows an applicant to present an image that associates a setting state with a map of the facility.
  • the configuration of the setting method of the present disclosure is configured as follows.
  • the setting method characterized in that the setting state image is an image in which a setting state based on the setting information is superimposed on an interior map of the facility for each area of the facility.
  • the present disclosure has the effect of making it possible to present requested setting information in an easily recognizable manner.
  • FIG. 24 is a diagram illustrating a first example of a hardware configuration for implementing the functions of a management device or a terminal according to the present disclosure.
  • FIG. 25 is a diagram illustrating a second example of a hardware configuration for implementing the functions of a management device or a terminal according to the present disclosure.
  • the management device of the present disclosure is realized by hardware such as that shown in FIG. 24 or FIG.
  • the management devices 1000, 1000A, 1000B, 1000C, and 1000D or terminals are configured, for example, with a processor 10001, a memory 10002, and a communication circuit 10004, as shown in FIG.
  • the processor 10001 and the memory 10002 are installed in, for example, a computer (including a terminal).
  • the memory 10002 stores the computer, which includes first terminals (facility user terminals, applicant terminals) 100, 100-1, 100-2, 100-3, ..., 100-n, 100A, 100B, 100C, 100C, a presentation unit 110, a setting state presentation unit 111, an application input image presentation unit 112, a billing information presentation unit 113, an application result presentation unit 114, an input information output unit 120, an application unit 130, an authority application unit 131, a setting application unit 132, a second terminal (facility manager terminal) 200, 200A, 200B, 200C, 200C, a presentation unit 210, an approval image presentation unit 211, a setting state presentation unit 212,
  • the devices store programs for functioning as a money information presentation unit 213, an application unit 230, an approval application unit 231, management devices 1000, 1000A, 1000B, 1000C, 1000C, a presentation command unit 1020, a presentation information generation unit 1021, an application acceptance unit 1030, an approval confirmation unit 1040, an authority management unit 10
  • the processor 10001 reads out and executes the program stored in the memory 10002, whereby the first terminal (facility user terminal, applicant terminal) 100, 100-1, 100-2, 100-3, ..., 100-n, 100A, 100B, 100C, 100C, presentation unit 110, setting state presentation unit 111, application input image presentation unit 112, billing information presentation unit 113, application result presentation unit 114, input information output unit 120, application unit 130, authority application unit 131, setting application unit 132, second terminal (facility manager terminal) 200, 200A, 200B, 200C, 200C, presentation unit 210, approval screen
  • the memory 10002 or another memory (not shown)
  • a database unit 20002000, an authority management database 2100, a setting information database 2200, a setting history database 2300, a calculated charging database 2400, a charging coefficient database 2500, a charging management database 2500, an operation history database 2600, a facility map database 2800, and a memory unit (not shown) are realized.
  • the communication circuit 10004 realizes a communication unit 1010 .
  • the processor 10001 is, for example, a central processing unit (CPU), a graphics processing unit (GPU), a microprocessor, a microcontroller, or a digital signal processor (CSP).
  • the memory 10002 may be a non-volatile or volatile semiconductor memory such as a RAM (RanCom Access Memory), a ROM (ReaC Only Memory), an EPROM (Erasable Programmable ROM), an EEPROM (Electrically Erasable Programmable ReaC Only Memory) or a flash memory, or a magnetic disk such as a hard disk or a flexible disk, or an optical disk such as a CC (Compact Cisc) or a CVC (Cigital Versatile Cisc), or a magneto-optical disk.
  • the processor 10001 and the memory 10002 or the communication circuit 10004 are connected in a state in which data can be transmitted between them.
  • the processor 10001, the memory 10002, and the communication circuit 10004 are also connected via the input/output interface 10003 in a state in which data can be transmitted between them and other hardware.
  • first terminals (facility user terminals, applicant terminals) 100, 100-1, 100-2, 100-3, ..., 100-n, 100A, 100B, 100C, 100C, presentation unit 110, setting state presentation unit 111, application input image presentation unit 112, billing information presentation unit 113, application result presentation unit 114, input information output unit 120, application unit 130, authority application unit 131, setting application unit 132, second terminals (facility manager terminals) 200, 200A, 200B, 200C, 200C, presentation unit 210, approval image presentation unit 211, setting state presentation unit 212, billing information presentation unit 213, application unit 230,
  • the processing circuit 20001 may be, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC (Application Specific Integrated Circuit), a PLC (Programmable Logic Service), an FPGA (Field Programmable Gate Array), a SoC (System-on-a-Chip), or a system LSI (Large-Scale Integration).
  • the memory 20002 or another memory (not shown) A database (not shown) is realized.
  • the memory 20002 may be a non-volatile or volatile semiconductor memory such as a RAM (RanCom Access Memory), a ROM (ReaC Only Memory), an EPROM (Erasable Programmable ROM), an EEPROM (Electrically Erasable Programmable ReaC Only Memory) or a flash memory, or a magnetic disk such as a hard disk or a flexible disk, or an optical disk such as a CC (Compact Cisc) or a CVC (Cigital Versatile Cisc), or a magneto-optical disk.
  • the communication circuit 20004 realizes the communication unit 1010 .
  • the processing circuit 20001 and the memory 20002 or the communication circuit 20004 are connected in a state in which they can transmit data to each other.
  • first terminals (facility user terminals, applicant terminals) 100, 100-1, 100-2, 100-3, ..., 100-n, 100A, 100B, 100C, 100C, presentation unit 110, setting state presentation unit 111, application input image presentation unit 112, billing information presentation unit 113, application result presentation unit 114, input information output unit 120, application unit 130, authority application unit 131, setting application unit 132, second terminals (facility manager terminals) 200, 200A, 200B, 200C, 200C, presentation unit 210, approval image presentation unit 211, setting state presentation unit 212, billing information presentation unit 213, application unit 23
  • the functions of the control unit (not shown), approval application unit 231, management device 1000, 1000A, 1000B, 1000C, 1000C, presentation command unit 1020, presentation information generation unit 1021, application reception unit 1030, approval confirmation unit 1040,
  • a first terminal (facility user terminal, applicant terminal) 100, 100-1, 100-2, 100-3, ..., 100-n, 100A, 100B, 100C, 100C, presentation unit 110, setting state presentation unit 111, application input image presentation unit 112, billing information presentation unit 113, application result presentation unit 114, input information output unit 120, application unit 130, authority application unit 131, setting application unit 132, a second terminal (facility manager terminal) 200, 200A, 200B, 200C, 200C, presentation unit 210, approval image presentation unit 211, setting state presentation unit 212, billing information presentation unit 213, application unit 230, approval application unit 231, management device 1 000, 1000A, 1000B, 1000C, 1000C, presentation command unit 1020, presentation information generation unit 1021, application reception unit 1030, approval confirmation unit 1040, authority management unit 1050, setting management unit 1060, billing management unit 1070, 1070C, billing amount calculation unit 1080, 1080C, billing update unit 1090, 1090C, billing coefficient update unit 1100, 1
  • this disclosure allows for free combination of each embodiment, modification of any of the components of each embodiment, or omission of any of the components of each embodiment.
  • the management device disclosed herein is suitable for use as a management device that manages settings in a facility's security system, etc.
  • 1 Management system 2 Security system, 20, 20-1, . . . , 20-m Security-related devices, 100 (100-1, ..., 100-n), 100A (100A-1, ..., 100A-n), 100B (100B-1, ..., 100B-n), 100C (100C-1, ..., 100C-n)
  • First terminal (facility user terminal, applicant terminal), 110 presentation unit, 111 setting status presentation unit, 112 application input image presentation unit, 113 billing information presentation unit, 114 Application result presentation unit, 120 Input information output unit, 130 Application Division, 131 Authority Application Division, 132 Setting application section, 200, 200A, 200B, 200C: second terminal (facility manager terminal); 210 presentation unit, 211 Approval image presentation unit, 212 setting status presentation unit, 213 billing information presentation unit, 230 Application Division, 231 Approval Application Department, 300 (300-1, ..., 300-l) third terminal (external institution terminal 1000, 1000A, 1000B, 1000C management device, 1010 Communication unit

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JP2017182654A (ja) * 2016-03-31 2017-10-05 パナソニックＩｐマネジメント株式会社 施設内活動分析装置、施設内活動分析システムおよび施設内活動分析方法
JP2021072475A (ja) * 2019-10-29 2021-05-06 パナソニックＩｐマネジメント株式会社 監視システムおよび監視システム設定プログラム

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JP3982256B2 (ja) * 2001-12-21 2007-09-26 ダイキン工業株式会社 遠隔監視システム、並びに、それに用いられる遠隔監視用装置及び設備機器
JP2020095750A (ja) * 2020-03-13 2020-06-18 株式会社野村総合研究所 業務情報防護装置および業務情報防護方法、並びにプログラム

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JP2017182654A (ja) * 2016-03-31 2017-10-05 パナソニックＩｐマネジメント株式会社 施設内活動分析装置、施設内活動分析システムおよび施設内活動分析方法
JP2021072475A (ja) * 2019-10-29 2021-05-06 パナソニックＩｐマネジメント株式会社 監視システムおよび監視システム設定プログラム

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