WO2023013263A1 - 制御方法、及び、情報提供方法 - Google Patents
制御方法、及び、情報提供方法 Download PDFInfo
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- WO2023013263A1 WO2023013263A1 PCT/JP2022/024465 JP2022024465W WO2023013263A1 WO 2023013263 A1 WO2023013263 A1 WO 2023013263A1 JP 2022024465 W JP2022024465 W JP 2022024465W WO 2023013263 A1 WO2023013263 A1 WO 2023013263A1
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Definitions
- the present disclosure relates to a terminal device control method and an information providing method in an information management system.
- a control method communicates, via a network, a first server that manages user preference information including an order history of orders placed at a first restaurant in correspondence with identification information that identifies the user.
- a terminal device control method wherein a user ID identifying a user of the terminal device and a store ID indicating a second restaurant different from the first restaurant are received via an input device of the terminal device, and the store obtaining menu information of the second restaurant from a second server associated with the second restaurant indicated by the ID, wherein the menu information includes first menu content and second menu content specified by the second restaurant; and transmitting the user ID to the first server, wherein the first server authorizes access to the preference information by the user of the terminal device based on the identification information associated with the user ID.
- the preference information corresponding to the identification information is acquired from the first server, and based on the preference information and the menu information of the second restaurant, in the order corresponding to the preference information arranging the contents of the first menu included in the menu information, displaying the contents of the first menu arranged in the order in a first display area in the display screen of the terminal device, and displaying the contents of the first menu in the display screen; displays the second menu content specified by the second restaurant in the second display area of .
- FIG. 11 is a diagram showing an authentication screen according to another example
- FIG. 10 is a diagram showing an example of a home screen displayed immediately after user authentication by the matching application is finished;
- FIG. 4 is a diagram showing an individual menu screen, which is an example of a display screen of individual menu information displayed on an information terminal;
- FIG. 10 is a sequence diagram showing an example of processing of the information presentation system when a user who has visited a favorite affiliated store orders food and drink
- FIG. 10 is a sequence diagram showing an example of processing of the information providing system when accepting an order for food and drink from a user considering whether the store is a restaurant-affiliated store visited for the first time
- FIG. 17 is a diagram showing an example of processing when attention is paid to the processing in step S30 of the sequence diagram of FIG. 16; It is a figure which shows an example of the specific implementation form of the information provision system in this Embodiment.
- FIG. 10 is a sequence diagram showing an example of processing of the information presentation system when a user who has visited a favorite affiliated store orders food and drink
- FIG. 10 is a sequence diagram showing an example of processing of the information providing system when accepting an order for food and drink from a user considering whether the store is a restaurant-affiliated store visited for the first time
- FIG. 17 is a diagram showing an example of processing when attention is paid to the processing in step S
- FIG. 10 is a flowchart showing an example of processing of a matching application for a file from activation of the matching application to display of an individual menu image
- FIG. FIG. 11 is a sequence diagram showing an example of processing of the information providing system when accepting an order for food and drink from a user in consideration of whether or not the store is a restaurant-affiliated store visited by the user for the first time, according to Embodiment 2
- FIG. 12 is a sequence diagram showing an example of processing of the information providing system when accepting an order for food and drink from a user in consideration of whether or not the store is a restaurant-affiliated store visited by the user for the first time in Embodiment 3
- FIG. 20 is a sequence diagram showing another example of processing of the information providing system when accepting an order for food and drink from a user in consideration of whether or not the store is a restaurant-affiliated store visited by the user for the first time in the third embodiment; .
- FIG. 20 is a sequence diagram showing an example of processing of the information providing system according to Embodiment 4;
- FIG. 22 is a sequence diagram showing an example of processing of the information providing system according to Embodiment 5;
- Patent Document 1 In the technique of Patent Document 1 mentioned above, information on the user's order history is acquired from the order history database, and an order plan to be proposed to the user is generated based on the information on the order history.
- an order proposal is created using only the order history of the store visited by the user. Therefore, with the technique of Patent Document 1, when a user visits a store for the first time, for example, there is no order history for that store, so order proposals cannot be generated. Therefore, the technique of Patent Literature 1 cannot eliminate the above-described trouble.
- An information provision method in one aspect of the present disclosure is an information management system that manages user preference information including order history of orders placed at a first restaurant in correspondence with identification information that identifies the user.
- the identification information and a store ID indicating a second restaurant different from the first restaurant are acquired from a terminal device, and the preference information corresponding to the identification information and the store ID indicated by the store ID are obtained.
- the first menu contents included in the menu information are arranged in an order corresponding to the preference information, and the menu information is specified by the first menu contents and the second restaurant.
- the display area is restricted based on the user's preference information including the order history at the first restaurant that he/she has used before.
- the menu contents included in the menu information of the second restaurant can be preferentially displayed in the order corresponding to the preference information on the display screen of the terminal device with the .
- the contents of the first menu arranged in the order corresponding to the preference information are displayed in the first display area, and the contents of the second menu specified by the second restaurant are displayed in the second display area. Therefore, it is possible to display menu contents that reflect both the user's preference and the specification of the second restaurant. Furthermore, if the menu contents are displayed based only on the preference information, the displayed menu contents will be fixed. It can be included in the content of the second menu, and the content of the displayed menu can be changed.
- the arrangement of the second menu contents within the second display area may be specified by the second restaurant.
- the contents of the second menu are displayed in the arrangement specified by the second restaurant, so the second restaurant can control the order of arrangement of the contents of the second menu.
- dishes that the second restaurant wants the user to select can be preferentially displayed in the second display area.
- the contents of the first menu displayed in the first display area can vary according to the preference information, but the contents of the second menu displayed in the second display area are displayed without depending on the preference information. be done.
- the second restaurant may be a coffee shop affiliated with a coffee shop different from the first restaurant.
- menu information is displayed in which the menu contents are arranged in an order corresponding to the preference information including the order history of another affiliated coffee shop. Therefore, for example, even when using a certain affiliated coffee shop for the first time, the user can efficiently select food and drink that suit his/her taste.
- menu information in which menu contents are arranged in an order corresponding to the preference information including the order history of another affiliated hamburger restaurant is displayed at one affiliated hamburger restaurant. Therefore, for example, even when using a certain affiliated hamburger shop for the first time, the user can efficiently select food and drink that suit his/her taste.
- location information of the terminal device of the user is obtained, and based on the location information, restaurant information representing one or more restaurants existing in an area including the point indicated by the location information is provided.
- restaurant information representing one or more restaurants existing in an area including the point indicated by the location information is provided.
- the store ID may be selected in the terminal device based on the restaurant information.
- the user can select a desired restaurant from restaurants existing around the user's location. Then, the menu information of the selected restaurant is arranged and displayed in the order corresponding to the user's preference information. Therefore, even if the selected restaurant is, for example, a restaurant that the user is using for the first time, the user can efficiently select food and drink that suit his/her taste.
- the location information of the terminal device of the user may be obtained using a GPS system.
- the position information of the terminal device is obtained using the GPS system, the user's position can be accurately specified, and restaurants around the user can be presented to the user.
- the first menu contents included in the menu information of the second restaurant may be arranged in an order corresponding to the preference information.
- the first menu contents included in the menu information of the second restaurant may be arranged in an order corresponding to the order history at the second restaurant.
- the second restaurant is not the first restaurant to be used, it may be more convenient for the user to generate menu information based on the order history of the second restaurant rather than preference information including the order history of the first restaurant.
- menu information in which the menu contents are arranged in an order corresponding to the preference information including the order history of the second restaurant is displayed. Therefore, if the user has used the second restaurant in the past, the user can efficiently select foods and drinks that suit his/her taste using the menu information reflecting the order history of the second restaurant.
- the menu information sufficiently reflects the user's taste. may not be generated.
- the order history at the second restaurant is less than the predetermined amount, the menu contents are arranged based on the preference information including not only the order history at the second restaurant but also the order history at other restaurants. menu information is displayed. Therefore, it is possible to prevent the display of menu information that does not sufficiently reflect the user's taste in the second restaurant.
- the order history at the second restaurant when the order history of the user at the second restaurant is equal to or greater than the predetermined amount, the order history at the second restaurant and the second restaurant
- the first menu contents included in the second restaurant menu information may be arranged in an order corresponding to the order history at the second restaurant based on the restaurant menu information.
- the preference information corresponding to the identification information and the The contents of the first menu included in the menu information of the second restaurant may be arranged in an order corresponding to the preference information based on the menu information of the second restaurant.
- the order history at the second restaurant and the The contents of the first menu included in the menu information of the second restaurant may be arranged in an order corresponding to the order history of the second restaurant based on the menu information of the two restaurants.
- An information providing method is information management for managing user preference information including an order history of orders placed at a first restaurant in association with identification information that identifies the user.
- a method for providing information in a system in which location information of a terminal device of the user is acquired, and based on the location information, restaurant information representing one or more restaurants existing in an area including a point indicated by the location information is provided to the terminal.
- the device acquires from the terminal device the identification information and a store ID indicating a second restaurant different from the first restaurant among the one or more restaurants, and obtains the preference information corresponding to the identification information and the Based on the menu information of the second restaurant indicated by the store ID, the first menu contents included in the menu information are arranged in an order corresponding to the preference information, and the menu information includes the first menu contents and the The first menu contents, including the second menu contents specified by the second restaurant, acquired via a network from a server associated with the second restaurant indicated by the store ID, and arranged in the order.
- menu information including the second menu content to the terminal device, and displaying the first menu content arranged in the order in a first display area within the display screen of the terminal device; Further, the content of the second menu designated by the second restaurant is displayed in the second display area within the display screen.
- the user's preference information including the order history of orders placed at the first restaurant, is managed in the information management system in correspondence with the identification information that identifies the user.
- restaurant information representing one or more restaurants existing in an area including the point indicated by the location information is provided.
- a store ID indicating a second restaurant different from the first restaurant among the one or more restaurants is acquired from the terminal device.
- the menu contents included in the menu information of the second restaurant are arranged in an order corresponding to the user's preference information, and the menu information of the menu contents arranged in the order is displayed on the display screen of the terminal device.
- the user can display information based on the preference information including the order history at the first restaurant that has been used before.
- the menu contents included in the menu information of the second restaurant can be preferentially displayed in the order corresponding to the preference information on the display screen of the terminal device having a limited area.
- the user can efficiently check whether there is a menu that matches his/her taste and select it.
- the menu information corresponding to the preference information is provided based on the preference information and the menu information of the second restaurant.
- the first menu contents included in the menu information may be arranged in order.
- the menu contents are arranged based on the preference information including not only the order history at the second restaurant but also the order history at other restaurants. menu information is displayed. Therefore, it is possible to prevent the display of menu information that does not sufficiently reflect the user's taste in the second restaurant.
- the menu information corresponding to the preference information is provided based on the preference information and the menu information of the second restaurant.
- the first menu contents included in the menu information may be arranged in order.
- the order history of orders placed at the first restaurant is stored in association with a store ID indicating the first restaurant.
- the order history of orders placed at the first restaurant is stored in association with a store ID indicating the first restaurant.
- the store ID may be selected in the terminal device.
- the user can select the store ID on the terminal device.
- the store ID may be selected in the terminal device.
- a control method is a first server that manages user preference information including an order history of orders placed at a first restaurant in correspondence with identification information that identifies the user.
- a method for controlling a terminal device that communicates with via a network, wherein selection of a store ID indicating a second restaurant different from the identification information and the first restaurant is accepted via an input device of the terminal device, acquiring preference information corresponding to the identification information from the first server, acquiring menu information of the second restaurant from the second server related to the second restaurant indicated by the store ID, and acquiring the menu information, a first menu content and a second menu content specified by the second restaurant, which is included in the menu information in an order corresponding to the preference information based on the preference information and menu information of the second restaurant; arranging the first menu contents arranged in the display screen of the terminal device, displaying the first menu contents arranged in the order in a first display area in the display screen of the terminal device, and displaying a second display in the display screen An area displays the second menu content specified by
- the same effect as (1-1) can be obtained even in the aspect in which the menu contents are arranged on the terminal device. Furthermore, according to this aspect, the menu information of the second restaurant is acquired from the second server, but the preference information is acquired from the first server. As a result, the menu information considering the user's preference information can be displayed at the second restaurant, which the user uses for the first time, while preventing the preference information from being passed on to the business operator without the user's permission.
- an arrangement of the second menu contents within the second display area may be designated by the second restaurant.
- the second restaurant may be a coffee shop affiliated with a coffee shop different from the first restaurant.
- the second restaurant may be a hamburger shop affiliated with a different company than the first restaurant.
- the order history information indicating the order history of the user at the second restaurant is obtained from the first server, and the order history of the user at the second restaurant is acquired by a predetermined amount.
- the first menu contents included in the menu information of the second restaurant may be arranged in an order corresponding to the preference information based on the preference information and the menu information of the second restaurant.
- order history information indicating the order history of the user at the second restaurant is acquired from the first server, and the most recent order history at the second restaurant of the user is obtained. If it is before the predetermined period, the contents of the first menu included in the menu information of the second restaurant are arranged in an order corresponding to the preference information based on the preference information and the menu information of the second restaurant. good too.
- the first menu contents included in the menu information of the second restaurant may be arranged in an order corresponding to the order history at the second restaurant.
- order history information indicating the order history of the user at the second restaurant is acquired from the first server, and the number of orders at the second restaurant within a set period is constant. If it is equal to or less than the number of times, the contents of the first menu included in the menu information may be arranged in an order corresponding to the preference information based on the preference information and the menu information of the second restaurant.
- the order history of orders placed at the first restaurant may be stored in association with a store ID indicating the first restaurant.
- a terminal device executes the control method described in any one of (2-1) to (2-15).
- a recording medium records a program for causing a computer of the terminal device to execute the control method according to any one of (2-1) to (2-15). It is what I did.
- An information providing method is a first method of managing user preference information including an order history of orders placed at a first restaurant in correspondence with identification information that identifies the user.
- a method for providing information in an information management system including a second server that communicates with a server and is associated with a second restaurant that is affiliated with the first restaurant, wherein the identification information and the second restaurant are sent from a terminal device.
- a store ID indicating a restaurant is acquired, the preference information corresponding to the identification information is acquired from the first server, and the preference information related to the identification information is obtained by the user specified by the identification information in the first server.
- the menu information includes the first menu content and the second menu content specified by the second restaurant, and is held by the second server and arranged in the order menu information including the first menu content and the second menu content is transmitted to the terminal device, and the first menu content arranged in the order in the first display area within the display screen of the terminal device; and displaying the second menu content specified by the second restaurant in a second display area in the display screen.
- the arrangement of the second menu contents within the second display area may be specified by the second restaurant.
- the order corresponding to the preference information when the order corresponding to the preference information is the first order, the contents of the first menu are arranged in the first order and displayed in the first display area. and when the order corresponding to the preference information is a second order different from the first order, the contents are arranged in the second order and displayed in the first display area, and the contents of the second menu are: Regardless of whether the order corresponding to the preference information is the first order or the second order, the same form may be displayed in the second display area.
- the second restaurant may be a coffee shop affiliated with a coffee shop different from the first restaurant.
- the preference information is displayed based on the preference information and menu information of the second restaurant.
- the first menu contents included in the menu information of the second restaurant may be arranged in a corresponding order.
- the first menu contents included in the menu information of the second restaurant may be arranged in an order corresponding to the order history at the second restaurant.
- the order history at the second restaurant when the order history of the user at the second restaurant is equal to or greater than the predetermined amount, the order history at the second restaurant and the second restaurant
- the contents of the first menu included in the menu information of the second restaurant may be arranged in an order corresponding to the order history of the second restaurant based on the menu information of the above.
- the preference information corresponding to the identification information and the The contents of the first menu included in the menu information of the second restaurant may be arranged in an order corresponding to the preference information based on the menu information of the second restaurant.
- the order history at the second restaurant and the The contents of the first menu included in the menu information of the second restaurant may be arranged in an order corresponding to the order history of the second restaurant based on the menu information of the two restaurants.
- the preference information is handled based on the preference information and menu information of the second restaurant.
- the contents of the first menu included in the menu information may be arranged in the order indicated.
- the shop ID may be selected by the terminal device.
- Such an advanced information society is called Society 5.0 in Japan.
- the advanced information society is a society in which economic development and the resolution of social issues are expected through the information infrastructure (cyber-physical system) that highly integrates real space (physical space) and virtual space (cyberspace). be.
- menu information is sent from a restaurant server to an individual's information terminal, and a menu of food and drink that matches the user's taste is presented on the information terminal as a recommended menu. can be considered.
- FIG. 1 is a diagram showing an example of an overview of the information providing system of the present disclosure.
- the information providing system in FIG. 1 is a system configured based on Society 5.0, and proposes products or services suitable for users who are consumers who use personal information, and It is a system that provides a selection support service that supports selection.
- the selection support service the main focus is on a service that supports the ordering of food and drink.
- the information providing system is a system that matches the menu information viewed by the user when ordering food and drink when dining out with the user's personal information, and presents the optimum menu for the user.
- a first device group is a device group including an information terminal 100 (an example of a terminal device) such as a smartphone owned by a user.
- a matching application is installed in the information terminal 100 .
- a matching application (hereinafter referred to as a matching application) is an application for selecting or recommending products or services suitable for a user using the user's personal information.
- the personal information referred to here broadly includes public or non-public information about individuals.
- the second device group is a device group including the first server 200 .
- the first server 200 is a personal information server that distributes a user's personal information to multiple locations, further encrypts and stores the distributed personal information.
- the first server 200 manages personal information by fragmenting, encrypting, and storing the user's personal information in a plurality of storage devices on the cloud. This ensures high security and prevents leakage of personal information.
- the first server 200 has a function of sending back necessary data in response to an inquiry from a third party, with permission from the user himself/herself.
- the first server 200 has a function of securely sharing the personal information approved by the user with the business operator approved by the user. That is, the first server 200 functions as an information bank.
- the first server 200 distributes and records, for example, one piece of data in a plurality of storage devices. An example of one piece of data is one file in which personal information is recorded.
- the first server 200 allows specific business operators to share specific personal information based on the user's permission. Further, the first server 200 has a function for providing selection support services described below.
- the matching application described above is developed and/or distributed by the operating company of the first server 200, for example.
- This operating company evaluates the user's degree of suitability for products or services that the user may use, using the user's personal information.
- the operating company of the first server 200, the matching application development company, and the matching application distribution company may be the same or different.
- the information providing system shown in FIG. 1 implements a selection support service using the matching application described above, but this is an example.
- the selection support service may be implemented using an application other than the matching application or a general browser.
- selection support service may be provided by means other than the matching app.
- the matching application handles personal information only inside the information terminal 100.
- the matching application presents the user with products or services that are considered to be the most suitable for the user under arbitrary conditions such as time, place, and situation.
- the matching application provides a mediation function in economic activities such as user purchases.
- the matching app is an app that openly releases the recommendation function, which has been siled for each service provider until now.
- a service provider famous in the electronic commerce market such as an EC site will be described.
- a large number of products are posted on the website of the service provider.
- other products highly related to that product for example, products that are often purchased together
- Such a recommendation function for purchase is effective only in the EC site of the service provider concerned. Therefore, the recommendation function has no effect when purchasing products on EC sites operated by other service providers, when ordering meals at restaurants, or when planning family vacations.
- the first server 200 assumed in this embodiment distributes and encrypts personal information, stores it in a storage device, and manages access to the personal information with the outside in order to realize the idea or function described above. , which is the controlling cloud server.
- the third group of devices is a group of devices including the second server 300 in which each business operator manages data specific to each business operator. Each business owns or rents the second server 300 and manages and/or provides information on its own products and/or its own services.
- the business operator corresponds to a company that operates a chain store.
- three second servers 300 are illustrated: the second server 300 operated by the restaurant A affiliate, the second server 300 operated by the restaurant B affiliate, and the second server 300 operated by the restaurant C affiliate.
- the restaurant A series is, for example, an A series chain store operated by Company A
- the restaurant B series is, for example, a B series chain store operated by Company B
- the restaurant C series is, for example, operated by Company C.
- a chain store refers to a management form in which a large number of stores are operated and managed with uniformity in brand, management policy, service content, appearance, etc.
- Restaurants operated by chain stores include family restaurants, coffee shops and hamburger shops.
- the business operator may be a catering business that allows take-out of cooked meals, such as a bento shop or a fast food restaurant. Further, the business operator may be a business operator that sells foodstuffs for eating at home with the main purpose of cooking at home, such as a supermarket.
- the second server 300 is composed of, for example, a cloud server.
- the restaurant A affiliate, the restaurant B affiliate, and the restaurant C affiliate are each managed by different companies, but this is an example and the same company may manage them.
- the number of the second servers 300 is three, but this is just an example, and the number may be four or more, or one or two.
- One of the effects of the information provision system of this embodiment is that personal information is not passed on to an unspecified number of business operators. This is because the information bank of the first server 200 is permitted to share specific personal information only with specific businesses based on the person's permission.
- the business operator operating the first server 200 is prohibited from using the stored personal information, for example, from deciphering and interpreting the code unless the user gives permission. or may be restricted.
- the information providing system of the present embodiment reduces the possibility that personal information including sensitive information will be known to a third party other than the person himself/herself, and is capable of matching huge amounts of personal information that changes from moment to moment with various services. It is a form of operation system for the next-generation information society that can be used with the permission of the person himself/herself. Henceforth, an information provision system is demonstrated under this assumption.
- the information providing system shown in FIG. 1 further includes a biosensor 600 and a public information server 500.
- the biosensor 600 is a biosensor such as a smart watch.
- the biosensor 600 is worn by the user who owns the information terminal 100 .
- the biosensor 600 continuously measures the user's vital sign information and/or active mass information.
- Various vital sign information and/or activity amount information measured by the biosensor 600 are transmitted from the biosensor 600 to the information terminal 100 by short-range communication such as Bluetooth (registered trademark).
- Vital sign information and/or activity amount information are stored and/or managed by a sensor application installed in the information terminal 100 .
- the sensor application uploads the collected vital sign information and/or activity amount information and time information indicating the measurement time to the first server 200 according to the user account information. Vital sign information and/or activity amount information are thus accumulated.
- the sensor application may grant access rights to the stored and/or managed data to the matching application or the operating system (OS) of the information terminal 100.
- the vital sign information and/or activity amount information are uploaded to the first server 200 via the matching application or OS.
- the sensor application may store the vital signs information and/or the activity amount information in the memory of the information terminal 100 or may store it by uploading it to the first server 200 .
- the information terminal 100 is composed of a portable information processing device such as a smartphone or a tablet terminal. In the present embodiment, information terminal 100 is carried by a user who orders food and drink at a restaurant-affiliated store.
- the information terminal 100 includes a communication unit 101 , a memory 102 , a camera 103 , a calculation unit 104 , a display 105 , an operation unit 106 and a GPS (Global Positioning System) sensor 107 .
- GPS Global Positioning System
- the communication unit 101 is composed of a communication circuit that connects the information terminal 100 to the network NT.
- the communication unit 101 transmits to the first server 200 the shop ID of the second restaurant, which is not affiliated with the first restaurant selected by the user by operating the operation unit 106, in association with the identification information of the user.
- the first restaurant is a restaurant of the user's favorite restaurant chain.
- the second restaurant is a restaurant affiliated with the first restaurant.
- the communication unit 101 receives menu information, which will be described later, transmitted from the second server 300 .
- the calculation unit 104 causes the display 105 to display the menu information received by the communication unit 101 .
- the communication unit 101 under the control of the calculation unit 104 , transmits order information indicating the food and drink ordered by the user to the second server 300 .
- the memory 102 is composed of a non-volatile storage device such as flash memory.
- the communication unit 101 receives peripheral map information, which is map information of an area around the location of the information terminal 100 detected by the GPS sensor 107 . This peripheral map information is displayed on the display 105 .
- the memory 102 pre-stores identification information for specifying the user.
- the camera 103 is an imaging device configured with a CMOS sensor or the like.
- the camera 103 is used, for example, to photograph the user's face when performing face authentication.
- the computing unit 104 is composed of a processor such as a CPU.
- the calculation unit 104 executes the OS of the information terminal 100, the matching application described above, a browser, and the like.
- GPS sensor 107 detects the position of information terminal 100 based on signals from GPS satellites.
- the display 105 is composed of, for example, a liquid crystal display panel or an organic EL panel, and displays various images. For example, display 105 displays the menu information described above. Further, the display 105 displays peripheral map information.
- the operation unit 106 is composed of an input device such as a touch panel, for example.
- the operation unit 106 receives an operation for selecting a restaurant that the user wishes to visit from among the restaurants displayed in the surrounding map information.
- the operation unit 106 accepts an instruction to select a food item desired by the user from the menu information.
- the above is the configuration of the information terminal 100.
- the first server 200 includes a communication unit 201 , a computing unit 202 and a memory 203 .
- the communication unit 201 is composed of a communication circuit for connecting the first server 200 to the network NT.
- the communication unit 201 receives, from the information terminal 100, identification information identifying the user of the information terminal 100 and the store ID indicating the second restaurant that is affiliated with the first restaurant. This store ID is identification information of the store selected by the user who operates the information terminal 100 .
- the communication unit 201 transmits the later-described individual menu information generated by the calculation unit 202 to the information terminal 100 of the user who has selected the second restaurant.
- the computing unit 202 is composed of a processor such as a CPU.
- the computing unit 202 processes the user's personal information stored in the memory 203 .
- the calculation unit 202 provides the information terminal 100 with store information representing one or more restaurants existing around the information terminal 100 of the user who has selected the second restaurant.
- the user of the information terminal 100 will select the second restaurant from the provided store information. By this selection, the store ID of the second restaurant selected by the user and the identification information of the user are transmitted from the information terminal 100 to the first server 200 .
- the calculation unit 202 extracts from the memory 203 preference information corresponding to the user's identification information transmitted from the information terminal 100 in association with the store ID. Based on the extracted preference information and the menu information of the second restaurant indicated by the store ID, the calculation unit 202 generates individual menu information, which is menu information in which menu contents are arranged in an order corresponding to the preference information. This individual menu information is displayed on the display 105 of the information terminal 100 of the user who has selected the store.
- the menu information of the second restaurant is standard menu information generated for general customers in the group to which the second restaurant belongs. In this standard menu information, menu contents are arranged in a predetermined order determined by the group to which the second restaurant belongs.
- the menu content refers to food and drink provided by the second restaurant.
- the calculation unit 202 corresponds to the preference information based on the preference information extracted from the memory 203 and the standard menu information of the second restaurant. Individual menu information is generated in which the menu contents included in the standard menu information of the second restaurant are arranged in order. As a result, the user can efficiently select food and drink that suit his/her taste even when using the affiliated restaurant to which the second restaurant belongs for the first time.
- the calculation unit 202 calculates the order at the second restaurant based on the order history at the second restaurant and the standard menu information at the second restaurant.
- Individual menu information is generated in which the menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the history.
- the calculation unit 202 calculates , the individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the preference information.
- the computing unit 202 calculates the second restaurant based on the order history at the second restaurant and the standard menu information at the second restaurant.
- Individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the order histories of the two restaurants.
- the computing unit 202 receives, for example, a signal requesting acquisition of personal information about the authorized user by the communication unit 201 .
- a permitted user is a user who directly permits reading of personal information stored in the first server 200 requested by the information terminal 100 or the second server 300, or indirectly via a third party entrusted with the request. You are an authorized user.
- the calculation unit 202 in response to a request from the information terminal 100 or the second server 300 , the calculation unit 202 reads out the personal information of the authorized user stored in the memory 203 and sends it back to the communication unit 201 .
- the personal information to be read out may be all of the managed personal information, or only information related to the requested specific items (part of the personal information) among the managed personal information. only).
- the memory 203 is composed of multiple non-volatile storage devices such as hard disk drives.
- Memory 203 stores personal information of one or more users.
- Personal information includes preference information of each user.
- the preference information is information indicating each user's preference for food and drink.
- the preference information may include an order history, a purchase history, a search history, and a preference prediction value (preference prediction information using collaborative filtering or the like) of each user. In the present embodiment, preference information may be simply expressed as an order history.
- the preference information (order history) is managed by the order history database D2 shown in FIG. 12 generated for each user and stored in the memory 203.
- Action history information is information that indicates the action history of each user.
- Personal information is stored after being distributed and encrypted in a plurality of storage devices.
- Personal information stored in the memory 203 may include biometric information, purchase history information, and action history information in addition to preference information.
- the biometric information is information related to the biometrics of each user, such as heart rate.
- the purchase history information is information indicating the purchase history of each user's goods (goods) or services.
- the action history information is composed of, for example, time-series data in which user position information and time information are associated with each other.
- the second server 300 includes a communication unit 301 , a computing unit 302 and a memory 303 .
- the communication unit 301 is composed of a communication circuit for connecting the second server 300 to the network NT.
- Communication unit 301 transmits standard menu information to first server 200 in response to a request from information terminal 100 .
- the calculation unit 302 is configured by a processor such as a CPU.
- the calculation unit 302 processes standard menu information stored in the memory 303 .
- the memory 303 is composed of a non-volatile storage device such as a hard disk drive. Memory 303 stores standard menu information.
- FIG. 4 is a diagram showing an authentication screen G2 according to another example.
- the authentication screen G2 is an example of a screen for performing user authentication by face authentication.
- a dotted line 1301 schematically showing the outline of the face is displayed in the center so that the information terminal 100 can capture the image of the user's face from the front in an appropriate size.
- the user adjusts the direction and position of the information terminal 100 so that the user's face from the front is displayed within the dotted line 1301 .
- a user authentication method that can achieve the required authentication accuracy with less burden on the user compared to the above user authentication methods, that method may be adopted.
- a method of user authentication two-step authentication, which is generally said to have high security strength, may be employed, or a method of entering a user ID and password may be employed.
- FIG. 5 is a diagram showing an example of the home screen G3 displayed immediately after user authentication by the matching application is completed.
- an application name "personal matching" is displayed in the upper row, and a plurality of tile objects 1401 are displayed in a matrix in the middle row.
- Each tile object 1401 is associated with a cooperative function or another application incorporated by the matching application.
- Another application is, for example, an application started within the matching application.
- five tile objects 1401 labeled a, b, c, d, and e are displayed.
- These tile objects 1401 are associated with a dedicated function (for example, an application of a certain restaurant that can be used within the matching application) that performs matching of the company's product or company's service in cooperation with the matching application.
- the map button 1403 is a button for displaying a map screen including store information corresponding to matching applications around the current location of the information terminal 100 and/or product or service information provided at the store.
- An account button 1404 is a button for registering and editing user account information. The registration and editing of account information includes, for example, settings for personal authentication and settings for cooperation functions with the first server 200 .
- a home button 1405 is a button for returning the screen display to the home screen G3 shown in this figure.
- FIG. 6 is a diagram showing an example of the map screen G4 displayed on the information terminal 100.
- FIG. This map screen G4 is displayed when an operation to select the map button 1403 is input on the home screen G3.
- the map screen G4 includes a map of the area including the current location of the information terminal 100.
- FIG. Further, on the map screen G4, store information corresponding to the matching application within this area is displayed.
- a restaurant A-affiliated store A1 a restaurant A-affiliated store A2, a bookstore K-affiliated store K1, and a restaurant B-affiliated store B1 are displayed.
- the user selects a desired store while looking at this map screen G4.
- restaurant B-affiliated store B1, indicated by icon 3210 which is closest to the current location, is selected.
- the user can select the store B1 of the restaurant B affiliate, for example, by touching the icon 3210 with a finger.
- the matching application acquires the connection destination information and the store ID of the store B1 of the restaurant B group indicated by the icon 3210 .
- the matching application acquires user identification information (user ID) from the memory 102 .
- the user ID as will be described later with reference to FIG. 18, is user_account. stored in an xml file.
- the connection information is, for example, address information (eg, URL, etc.) for communicating with the second server 300 of the restaurant B affiliate.
- the matching application cooperates with the first server 200 and the second server 300 of Restaurant B to acquire the user's individual menu information.
- the matching application transmits to the first server 200 a request to acquire an individual menu containing the store ID and user ID.
- the first server 200 that has received this acquisition request transmits to the second server 300 of the restaurant B group an acquisition request for standard menu information that the store can provide based on the store ID.
- the second server 300 that has received this acquisition request transmits the standard menu information of the restaurant B series to the first server 200 .
- the standard menu information is stored in the "ResB.html" file and the "ResB.css" file of the second server 300, which will be described later with reference to FIG.
- the first server 200 which has received the standard menu information of the restaurant B chain, optimizes the acquired standard menu information for the user having this user ID by adding the user's past order history at the restaurant B chain. is obtained from the memory 203 .
- the memory 203 does not have an order history of restaurant B for this user.
- the first server 200 acquires from the memory 203, for example, the order history of other restaurants affiliated with this user. Then, the first server 200 changes the order of the food and drink in the standard menu of the restaurant B group so that the food and drink that are frequently ordered by the user from among the order histories of the other restaurant groups are displayed in a higher order. do. For example, it is assumed that this user often orders "cafe mocha" from the order history of other restaurants. In this case, the first server 200 arranges the display order of "cafe mocha" higher in the individual menu information of the restaurant B series so that ordering of the cafe mocha becomes easier. Furthermore, in this case, the first server 200 may change the display mode of "cafe mocha" from the default display mode so that the display size and/or color usage of "cafe mocha" can be easily identified.
- the individual menu information of the restaurant B group generated as described above is transmitted from the first server 200 to the information terminal 100.
- FIG. 7 is a diagram showing an individual menu screen G5, which is an example of the individual menu information display screen displayed on the information terminal 100.
- This individual menu screen G5 is the individual menu screen of the restaurant B group selected by the user on the map screen G4. "Restaurant B B1 store custom menu” is described at the top of the individual menu screen G5. This is because the menu displayed on this individual menu screen G5 is personalized in consideration of the standard menu information of the restaurant B series to which the store B1 selected by the user belongs and the user's order history stored in the memory 203. It is meant to be a menu.
- the memory 203 does not store the order history of restaurant B for this user, but the memory 203 stores the order history of other restaurants for this user.
- the number of orders for each food and drink indicated by the order history of other restaurants was ice cream, cappuccino, café mocha, tapioca yogurt, iced coffee, and chocolate cookies in that order. Therefore, tile objects 701 representing each food and drink are arranged in this order on the individual menu screen G5.
- each tile object 701 is higher as it goes to the upper left and lower as it goes to the lower right.
- the order may be such that the higher the upper right, the lower the lower left.
- the tile objects 701 are displayed in a matrix of 3 rows and 2 columns. may Furthermore, in the example of FIG. 7, the tile objects 701 of food and drink that could not be displayed on the initial screen can be displayed by a scroll operation.
- the initial screen is a screen displayed first when the individual menu screen G5 is displayed.
- the design of the individual menu screen G5 that makes it easier for the user to place an order may also be as follows.
- the tile objects 701 of food and drink with the highest number of orders are preferentially arranged in the initial screen of the individual menu screen G5, or the tile object 701 of the food and drink with the highest number of orders in the initial screen is placed in the center of the screen. They may be arranged.
- the size of the tile object 701 is displayed larger for the food and drink that is ordered more often, and the food and drink that is ordered more often is displayed in a different color so that it can be easily distinguished from other food and drink.
- the tile object 701 may be displayed with the thickness of the border line, or the product name, price, and/or image of the product may be decorated as the number of orders increases.
- FIG. 8 is a diagram showing an individual menu screen G6, which is another example of the individual menu information display screen displayed on the information terminal 100.
- the tile objects 7011 of food and drink here, ice cream and cappuccino
- the highest number of orders here, the top two
- Yogurt is arranged above the tile object 7012 .
- the tile objects 7012 of cafe mocha and tapioca yogurt are arranged on the third line of the individual menu screen G6.
- the tile object 7011 is displayed larger in size than the tile object 7012. Furthermore, the tile object 7011 has a thicker frame 801 than the tile object 7012 and the frame 801 is decorated. For the decoration of the frame 801, for example, a mode in which the frame 801 is displayed in a conspicuous color such as gold or red can be adopted. Furthermore, the tile object 7011 has a larger image 802 representing food and drink than the tile object 7012 . Further, the tile object 7011 displays a deformed mark 803 (here, a star mark) around the image 802 representing food and drink. Furthermore, the tile object 7011 is displayed such that the size of the character string 804 of the food name is larger than that of the tile object 7012 . This character string 804 may be deformed by being displayed with shaded characters or the like. Furthermore, the tile object 7011 is displayed with a mark 805 (here, a heart mark) indicating that it is a favorite.
- a mark 805 here, a heart mark
- the ice cream tile object 7011 is arranged above the cappuccino tile object 7011 because the number of user orders for ice cream was greater than the number of user orders for cappuccino.
- the food and drink tile object 7012 that could not be displayed on the initial screen may be displayed by a scroll operation. In this case, all tile objects may be scrolled vertically by scrolling the individual menu screen G6 vertically. Alternatively, by horizontally scrolling the display field of the tile object 7012, only the tile object 7012 may be scrolled while the display of the tile object 7011 is maintained.
- FIG. 9 is a diagram showing a standard menu screen G7, which is an example of the standard menu information display screen displayed on the information terminal 100. As shown in FIG. The standard menu screen G7 shows the standard menu information of the restaurant B-affiliated store B1 that is not optimized for each user.
- Tile objects 701 are arranged in a matrix of 3 rows and 2 columns, for example, on the standard menu screen G7.
- the tile object 701 is arranged at a position where it is easier to order food and drink that are more popular in the restaurant B series.
- the tile objects 701 are arranged so that the upper left side is more popular, and the lower right side is less popular.
- the standard menu screen G7 is configured so that tile objects 701 that were not displayed on the initial screen can be displayed by scrolling.
- the tile objects 701 are arranged without consideration of the user's individual preference information, so it takes time for the user to find the desired food and drink tile object 701.
- the individual menu screens G5 and G6 food and drink that suit the user's taste are arranged at positions where it is easy to order, so the user is more likely to easily find the tile object 701 of the food and drink that he/she desires. . Furthermore, on the individual menu screens G5 and G6, based on the user's order history stored in the first server 200, the tile object 701 of the food and drink that the user has ordered more frequently is placed higher. Therefore, even if the user has never visited not only the store B1 selected by the user but also any store of the restaurant B group to which the store B1 belongs, the individual menu screens G5 and G6 show the user's preferences.
- the tile objects 701 are arranged in the order in which .
- the user's favorite store is restaurant A-affiliated store A1, and at store A1, the user causes his or her information terminal 100 to display an individual menu screen in consideration of his or her own order history, and orders food and drink.
- the individual menu screen G5 in which food and drink are arranged in the same order as the individual menu screen of the favorite restaurant A group on his/her own information terminal 100.
- G6 can be displayed.
- the user can quickly find the desired food and drink, and can also be given a sense of security.
- an individual menu screen is displayed in which food and drink are arranged in a familiar order, which surprises the user and enhances their interest in ordering. is also possible.
- FIG. 10 is a diagram showing how the user orders food and drink on the individual menu screen G5 shown in FIG.
- a cappuccino tile object 7013 and a chocolate cookie tile object 7014 are selected. Therefore, the colors of the tile objects 7013 and 7014 are changed from the default first color to the second color indicating that they have been selected. Furthermore, since each of the tile objects 7013 and 7014 has been touched once, the character string "1" indicating the ordered quantity is displayed on each of the tile objects 7013 and 7014.
- FIG. 10 is a diagram showing how the user orders food and drink on the individual menu screen G5 shown in FIG.
- a cappuccino tile object 7013 and a chocolate cookie tile object 7014 are selected. Therefore, the colors of the tile objects 7013 and 7014 are changed from the default first color to the second color indicating that they have been selected. Furthermore, since each of the tile objects 7013 and 7014 has been touched once, the character string "1" indicating the ordered quantity is displayed on each of the tile objects 7013 and 7014.
- FIG. 11 is a diagram showing an example of the order confirmation screen G8 displayed when confirming the order for the food and drink selected in FIG.
- the order confirmation screen G8 is displayed by pressing an unillustrated "proceed to order" button on the individual menu screen G5 shown in FIG.
- the order confirmation screen G8 displays a cappuccino tile object 7013 and a chocolate cookie tile object 7014 selected on the individual menu screen G5.
- a total price display field 7015 that indicates the total price of the ordered food and drink.
- there is one "cappuccino” and one "chocolate cookie” and the total amount is 500 yen.
- An order button 7016 for confirming an order is displayed below the total amount display column 7015 .
- the user who agrees with the details of the order displayed on the order confirmation screen G8 touches the order button 7016 . This completes the order.
- FIG. 15 is a sequence diagram showing an example of processing of the information presentation system when a user who visits a favorite affiliated store orders food and drink.
- step S ⁇ b>1 the information terminal 100 receives a matching application activation instruction from the user, activates the matching application, and displays the map screen G ⁇ b>4 on the display 105 .
- the matching application displays the authentication screen G1 or the authentication screen G2 to perform user authentication, and if user authentication is successful, the home screen G3 is displayed.
- the map button 1403 is touched on the home screen G3, the matching application displays the map screen G4.
- step S2 the matching application acquires location information indicating the current location of the information terminal 100 detected by the GPS sensor 107, and requests acquisition of surrounding map information, which is map information of the surrounding area including the location, to the public information server. 500.
- the public information server 500 that has received this acquisition request acquires the current location of the information terminal 100 from the location information included in this acquisition request, and maps map information of a predetermined area based on that location as peripheral map information. Extract from database and send to matching app.
- the matching application that has received the peripheral map information displays the map screen G4 including the map indicated by the peripheral map information (step S3).
- the predetermined range indicating the area is a range within which the user who intends to eat out from now can come to the restaurant on foot or by car, such as a radius of 1 km or 2 km from the current location.
- the matching application displaying the map screen G4 transmits to the first server 200 a request to acquire store information of stores registered in the first server 200 that are included in the map indicated by the received surrounding map information. (Step S4).
- the first server 200 Upon receiving this acquisition request, the first server 200 extracts store information of stores included in the corresponding map from the memory 203 and transmits it to the matching application.
- the memory 203 stores, for example, a store database including store information of each store. Each store information includes the store ID, store name, affiliate, position information, and connection information of the store. Therefore, the first server 200 may specify the stores included in the area of the map indicated by the store information acquisition request from the location information of each store stored in the store database.
- step S6 the matching application accepts the user's instruction to select restaurant A1, affiliated with restaurant A, from among the restaurants displayed on map screen G4.
- store A1 is a store frequented by the user.
- step S7 the matching application transmits to the first server 200 a request to acquire individual menu information for store A1.
- This acquisition request includes the store ID of the store A1, connection information, the user ID of the information terminal 100, and the like.
- the first server 200 Upon receiving this acquisition request, the first server 200 transmits a request for acquisition of the standard menu information of the restaurant A affiliated restaurant to which the store A1 belongs to the second server 300 of the restaurant A affiliated or store A1 (step S8).
- the second server 300 of the restaurant A group or store A1 that has received this acquisition request transmits the standard menu information of the store A1 to the first server 200.
- the first server 200 receives the standard menu information of the store A1 (step S9).
- the standard menu information of the restaurant A1 transmitted here may be menu information common to the restaurants of the A-affiliated restaurant, or may be menu information partially different for each restaurant of the A-affiliated restaurant.
- the first server 200 which has received the standard menu information of the store A1, aggregates the order history of the corresponding user at each store of the restaurant A series stored in the memory 203, and generates individual menu information for the store A1. (Step S10).
- the generated individual menu information for store A1 is transmitted by first server 200 to information terminal 100 (matching application), and the matching application receives this individual menu information (step S11).
- step S11 various screens displayed on the information terminal 100 are designed in the style of the administrator (information bank) of the first server 200.
- various screens displayed on the information terminal 100 are designed in the style of the restaurant A series.
- the various screens displayed on the information terminal 100 show that the materials prepared by the restaurant A group (characters explaining the dishes, pictures of the dishes, etc.) ) layout style. By doing so, it is possible to provide a unified user experience to users who use the matching application.
- step S13 the matching application transmits order information indicating the ordered food and drink to the first server 200.
- the first server 200 that has received the order information here transmits this order information to the second server 300 of the restaurant A group (step S14).
- the second server 300 that has received this order information notifies the staff of the store A1 of the start of cooking by, for example, displaying the order information on the display of the store terminal of the store A1 (step S15).
- step S16 the first server 200 updates the order history of the corresponding user by storing the order information in the memory 203 (step S16).
- the server with which the matching application communicates is the first server 200 in processes other than acquisition of surrounding map information, but the present disclosure is not limited to this.
- the matching application may access a third server other than the first server 200 for acquiring store information.
- FIG. 16 is a sequence diagram showing an example of processing of the information providing system when accepting an order for food and drink from a user considering whether the restaurant is a restaurant-affiliated store visited for the first time.
- step S21 the matching application accepts a user's instruction to select restaurant B-affiliated store B1 from among the stores displayed on map screen G4.
- step S27 the matching application transmits to the first server 200 an acquisition request for individual menu information of store B1.
- This acquisition request includes the store ID of the store B1, connection information, the user ID of the information terminal 100, and the like.
- the second server 300 of the restaurant B affiliate Upon receiving this acquisition request, the second server 300 of the restaurant B affiliate transmits the standard menu information of the store B1 to the first server 200. Thereby, the first server 200 receives the standard menu information of the restaurant B series (step S29).
- the standard menu information of the restaurant B series transmitted here may be menu information common to each restaurant of the restaurant B series, or may be menu information partially different in each restaurant of the restaurant B series.
- the first server 200 which has received the standard menu information for the restaurant B series, generates individual menu information for the user at the store B1 based on the order history of the user (step S30). Specifically, when the order history of the corresponding user at the restaurant B affiliate does not satisfy the reference condition C1, which will be described later, the first server 200 provides food and drink that are the same or similar to the food and beverage provided by the restaurant B affiliated store B1. The individual menu information for the store B1 is generated using the corresponding user's order history for the product. On the other hand, if the order history of the corresponding user at the restaurant B chain satisfies the reference condition C1, the first server 200 uses the order history of the corresponding user at the restaurant B chain to Generate individual menu information. Details of the processing in step S30 will be described later using the flowchart shown in FIG.
- the generated individual menu information for store B1 is transmitted by the first server 200 to the information terminal 100 (matching application), and the matching application receives this individual menu information (step S31).
- step S31 various screens displayed on the information terminal 100 are designed in the style of the administrator (information bank) of the first server 200.
- various screens displayed on the information terminal 100 are designed in the style of the restaurant B series.
- the various screens displayed on the information terminal 100 show that the materials prepared by the restaurant B group (characters explaining the dishes, photographs of the dishes, etc.) ) layout style. By doing so, it is possible to provide a unified user experience to users who use the matching application.
- step S32 the matching application displays individual menu screens G5 and G6 showing the received individual menu information of store B1, and accepts instructions from the user to select food and drink to order.
- steps S33 to S36 is the same as steps S12 to S16 shown in FIG. 15, except that food and drink orders are placed with store B1 instead of store A1.
- FIG. 17 is a diagram showing an example of the processing of the information providing system when focusing on the processing in step S30 of the sequence diagram of FIG.
- step S101 the first server 200 acquires from the second server 300 the standard menu information of the specified restaurant series. This process corresponds to step S29 in FIG.
- the specified restaurant group is the restaurant group to which the store selected by the user on the map screen G4 belongs.
- FIG. 13 is a diagram showing an example of the data configuration of the standard menu information D1.
- each of one or more foods and drinks is stored in association with a dish name, a price, and a limited period of time.
- the name of the food or drink indicates the name of the food or drink to be provided, such as "blend coffee” or "American coffee”.
- the price indicates the price of each food and drink.
- Limited time indicates whether the food or drink is provided for a limited time. YES indicates that the food and drink are for a limited time, and NO indicates that the food and drink are provided throughout the year. For example, "Special Montblanc White Caffe Latte" is food and drink that is provided during a specific period, so the limited period is set to "YES".
- step S ⁇ b>102 the first server 200 searches the corresponding user's order history stored in the memory 203 for the corresponding user's order history at the specified restaurant chain.
- the first server 200 determines whether or not the order history hit by the search satisfies the reference condition C1.
- the reference condition C1 is the operating company of the first server 200, the matching application development company, the matching application distribution company, the service providing company (in this case, the restaurant B group), or during the period set by the user, the following (a) At least one of (d) may be included.
- the set period may be, for example, a finite period such as 3 years, 2 years, or 1 year from the present, or may be an unlimited period.
- the reason for setting the condition within the set period is that the user has not visited the specified restaurant for a long time, and the user's taste may change during that time, or the restaurant may update the menu. This is because For example, user preferences may change as they become more health conscious.
- the first server 200 uses the hit order history as a priority index to generate individual menu information for the user at the specified store.
- the specified store is the store selected by the user on the map screen G4. For example, if the specified store is store B1 and the user goes to store B1, or if the user goes to any store of restaurant B group, YES is determined in step S103.
- the first server 200 may decide to give higher priority to foods and drinks that are ordered more frequently, for example, based on the number of orders in the hit order history.
- the food and drink may be ranked in descending order of likelihood of being ordered.
- FIG. 12 is a diagram showing an example of the data structure of the order history database D2 that stores order histories.
- FIG. 12 shows the order history database D2 of the user who specified the store.
- Each record of the order history database D2 stores, for example, the order history of one visit to the store by the corresponding user.
- date and time information of orders, store IDs, store names, and ordered food and drink names are stored in association with each other.
- This order history database D2 is distributed and managed after being encrypted into files "userID_FoodHistory_1.json" to "userID_FoodHistory_N.json" shown in FIG. 18 to be described later.
- the order date and time information indicates the date and time when the user ordered the food and drink.
- the store ID is identification information of the store visited by the user.
- the store name is the name of the store visited by the user.
- the store name includes the name of the restaurant chain to which the store belongs.
- the ordered food and drink name is the name of the food and drink ordered by the user.
- the record in the first row stores an order history in which the user ordered cappuccino and ice cream at the Kadoma store of the restaurant A group at 13:15:45 on January 3, 2020.
- the day of the week is the day of the order
- the season is the season of the order
- the temperature is the temperature near the user when the order was placed
- the humidity is the humidity near the user when the order was placed
- the weather is the weather near the user when the order was placed (sunny , rain, cloudy weather, etc.)
- Location is information indicating the place where the order was placed (address, GPS information, etc.)
- Store used is the specific information of the store where the order was placed
- User biometric information is the biometric information of the user at the time of ordering ( blood pressure, heart rate, etc.)
- the user's activity level indicates the user's activity level information (step count, calorie consumption, etc.) on the day the order was placed.
- the first server 200 counts the number of orders for each food and drink included in the standard menu information D1 of the restaurant B chain with reference to the order history database D2, Individual menu information may be generated by ranking each food and drink included in the standard menu information based on the result.
- step S105 the information terminal 100 displays an individual menu screen showing individual menu information.
- step S106 the information terminal receives an instruction from the user to select food and drink to be ordered.
- step S103 if the hit order history does not satisfy the reference condition C1 (NO in step S103), the first server 200 determines whether or not the corresponding user's order history satisfies the reference condition C2 (step S107).
- the reference condition C2 is the following (e), At least one of (f) and (g) may be included.
- the set period may be a finite period such as three years, two years, or one year, or may be an unlimited period.
- the total count value is equal to or greater than the threshold Te (f)
- the number of food items whose count value is equal to or greater than the threshold Tf is equal to or greater than a predetermined number (g)
- the total order amount is equal to or greater than the threshold Tg
- the count value is the number of occurrences of each food item included in the standard menu information of the specified restaurant in the "ordered food item name" field of the order history database D2.
- the count value is measured by text matching such as counting the number of times the character string to be searched is included in the character string to be searched. For example, if the character string "cappuccino" included in the standard menu information appears 29 times in the "ordered food and beverage name" field of the order history database D2 during a set period (for example, three years), "cappuccino" count value is 29.
- the total count value is the total count value of each food and drink for the relevant user.
- the number of appearances is counted up. be done. For example, blended coffee and original blended coffee are determined to be similar because one character string is included in the other character string.
- the total count value is the sum of the count values of each food and drink.
- Cappuccino and “Café Mocha” correspond to food and drink whose count value is equal to or greater than the threshold Tf, assuming that the threshold Tf is "10" in the example of the order history database D2. In this case, if the predetermined number of the condition (f) is "2", it is determined that the corresponding user's order history satisfies the condition (f).
- step S108 the first server 200 uses the corresponding user's order history to generate individual menu information for the specified store (step S108). In this case, the first server 200 may generate the individual menu information so that the count value, that is, the food and drink that is ordered more frequently, is easier to order.
- step S108 ends, the process proceeds to step S105, and the processes after step S105 are performed.
- FIG. 14 is a table summarizing the number of orders for each food item included in the standard menu information for a certain user.
- "all number of orders” indicates the number of orders for each food and drink in all restaurant chains including the specified restaurant chain.
- Numberer of orders at specified restaurant group indicates the number of orders for each food and drink by the user at the restaurant group to which the store selected by the user on the map screen G4 belongs.
- the first server 200 generates individual menu information by referring to "the total number of orders". Thereby, the first server 200 can generate individual menu information that matches the user's preference.
- the number of "all orders" for "cappuccino” and “cafe mocha” is higher than for other food and drink. Therefore, even if it is the first time for the user to use the designated restaurant group, these foods and drinks are displayed on the initial screen of the individual menu screen, and are displayed so as to facilitate ordering.
- foods and drinks such as "American coffee” that have a small number of "all orders” may be omitted from the initial screen of the individual menu screen.
- American coffee may be displayed when tile objects 701 of food and drink with a large number of "all orders” such as “cappuccino” and “cafe mocha” can be displayed.
- the tile object 701 of food and drink with a small number of “all orders” such as American coffee may be displayed in a smaller area than “cappuccino” and “cafe mocha”.
- the order history satisfies the reference condition C2
- the count value of each food and drink is calculated by excluding the number of orders from the specified restaurant group from the "all number of orders" shown in FIG. good.
- different weights are applied to the number of orders from the specified restaurant chain and the number of orders from other restaurants in the "all number of orders" shown in FIG. (for example, weighting the number of orders placed at a designated restaurant affiliated with more weight than the number of orders placed at other restaurants), the count value of each food and drink may be calculated.
- the order history satisfies the reference condition C2
- using the "all order count" of one or more specific restaurant affiliates other than the specified restaurant affiliate in the "all order count” shown in FIG. A count value of each food and drink may be calculated.
- the particular one or more restaurant affiliations are the user's favorite restaurant affiliations.
- step S107 if the order history of the corresponding user does not satisfy the reference condition C2 (NO in step S107), the first server 200 displays the standard menu screen of the restaurant affiliated with the store selected by the user on the map screen G4. is displayed on the information terminal 100 (step S109).
- step S107 By providing the branching process of step S107, for example, in a case where the user's order history stored in the order history database D2 is small and the user's preferences cannot be read from the order history database D2, individual menu information is generated. can be prevented.
- step S110 the information terminal 100 receives an instruction to select food and drink to be ordered from the user viewing the standard menu screen.
- FIG. 18 is a diagram showing an example of a specific implementation form of the information providing system according to this embodiment.
- the memory 102 of the information terminal 100 has a "matching_app" directory, which is a storage location for files necessary for executing the matching application.
- Under the "matching_app” directory are the “account” directory, the “main” directory, and the “matching_temp” directory.
- the "account” directory stores user accounts and/or information necessary for user authentication.
- the "main” directory stores information necessary for the matching application to implement basic functions such as drawing a home screen. Information required for matching is temporarily stored in the "matching_temp" directory.
- the "account” directory stores the "user_account.xml” file that describes information necessary for account and/or user authentication.
- the "user_account.xml” file for example, as information for identifying a user, a unique account name (for example, a user ID specified by the user) and its authentication information (for example, password, fingerprint feature amount, and/or facial features) are encrypted and recorded.
- meaningless character string information As an account name in this way, it is possible to communicate personal information with enhanced confidentiality.
- main.html that describes the content information necessary to realize the basic functions of the matching application
- main.css that describes the screen display style (for example, UI design). ” files and are stored.
- the second server 300 of the restaurant B group has a "ResB.html” file describing content information to be returned, and a "ResB.css” file describing a screen display style (for example, UI design) of the content information.
- the standard menu information D1 shown in FIG. 13 may be included in the "ResB.html” file.
- the standard menu information D1 may be stored in an external file referenced in the "ResB.html” file.
- the user's order history database D2 used in the present disclosure includes “userID_FoodHistory — 1.json” file, “userID_FoodHistory — 2.json” file, . . . , N JSON format files called “userID_FoodHistory_N.json” files may be stored in physically different storage devices within the first server 200 .
- N JSON format files called “userID_FoodHistory_N.json” files may be stored in physically different storage devices within the first server 200 .
- the "userID” at the beginning of the file name is identification information for identifying the user
- the subsequent "FoodHistory” is identification information for identifying the order history database D2 described with reference to FIG.
- the last number is the identification number of the divided file.
- the first server 200 can receive the user's order history request with appropriate permissions (e.g., access permission information), the first server 200 correctly restores the data from these N files and converts it to a predetermined description format (.json). can be sent back to the information terminal 100.
- appropriate permissions e.g., access permission information
- step S201 the matching application is activated and draws the home screen.
- the matching application draws the home screen using the "main.html” file and the "main.css” file in the "main” directory immediately after being started. As a result, the home screen G3 shown in FIG. 5 is rendered.
- step S203 the matching application requests the public information server 500 to acquire peripheral map information about the current location, and displays a map screen G4 showing the peripheral map information.
- step S204 the matching application requests the first server 200 to acquire shop information in the area indicated by the surrounding map information, and displays the shop information on the map screen G4. As a result, an icon 3210 or the like indicating the store is displayed.
- step S205 the matching application receives an instruction from the user to select restaurant B1, affiliated with restaurant B.
- step S206 the matching application requests the first server 200 to acquire the individual menu information of the restaurant B series.
- step S208 the first server 200 generates individual menu information for restaurant B from the order history of the user.
- the generated individual menu information is recorded as a "Custom_ResB.html” file under a new “matching_temp” directory.
- step S209 the first server 200 transmits the individual menu information of the restaurant B series to the matching application.
- the first server 200 is the entity that generates the individual menu information.
- Embodiment 2 is characterized in that the individual menu information is generated by the information terminal 100 .
- Embodiment 2 the same components as in Embodiment 1 are denoted by the same reference numerals, and descriptions thereof are omitted.
- Embodiment 2 will be described with reference to FIG.
- the configuration of the information terminal 100 since the individual menu information is generated by the information terminal 100, the configuration of the information terminal 100 will be mainly described below.
- the GPS sensor 107 of the information terminal 100 acquires the location information of the information terminal 100.
- the communication unit 101 transmits the acquired position information to the public information server 500 (third server).
- the public information server 500 acquires restaurant information (store information) representing one or more restaurants existing in an area including the location indicated by the received location information.
- the display 105 displays a map screen G4 containing store information.
- the operation unit 106 (an example of an input device) of the information terminal 100 accepts an operation to select the store ID indicating the second restaurant through the map screen G4.
- the calculation unit 104 uses the communication unit 101 to acquire menu information (standard menu information) of the second restaurant from the second server 300 related to the second restaurant indicated by the store ID.
- the computing unit 104 of the information terminal 100 uses the communication unit 101 to acquire the preference information corresponding to the user's user ID from the first server 200 .
- the calculation unit 104 Based on the preference information and the standard menu information of the second restaurant, the calculation unit 104 arranges the menu contents in an order corresponding to the preference information.
- the calculation unit 104 displays the menu information (individual menu information) of the arranged menu contents on the display 105 .
- the calculation unit 104 selects the second restaurant's standard menu in the order corresponding to the preference information based on the preference information and the standard menu information of the second restaurant. Generate individual menu information in which the menu contents included in the menu information are arranged. As a result, the user can efficiently select food and drink that suit his/her taste even when using the affiliated restaurant to which the second restaurant belongs for the first time.
- the calculation unit 104 calculates the order at the second restaurant based on the order history at the second restaurant and the standard menu information at the second restaurant.
- Individual menu information is generated in which the menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the history.
- the calculation unit 104 calculates , the individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the preference information.
- the predetermined amount has a predetermined value at which the user is considered to be visiting the second restaurant or a predetermined value at which it is considered to be the user's first visit to the second restaurant.
- the calculation unit 104 calculates the second restaurant based on the order history at the second restaurant and the standard menu information at the second restaurant.
- Individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the order history at the restaurant.
- the computing unit 104 calculates the preference information corresponding to the user ID of the user and the standard menu of the second restaurant. Based on the information, individual menu information may be generated in which menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the preference information. As a result, even if the user has not visited the second restaurant for a long time, the user can efficiently select food and drink that suit his/her taste using the individual menu information reflecting the taste information.
- the desired period may be, for example, a finite period such as 3 years, 2 years, or 1 year from the present, or may be an unlimited period.
- the calculation unit 104 calculates the preference information corresponding to the user ID of the corresponding user and the standard menu information of the second restaurant. based on, the individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the preference information.
- the set period may be, for example, a finite period such as 3 years, 2 years, or 1 year from the present, or may be an unlimited period.
- the fixed number of times has a predetermined value at which the user is considered to have visited the second restaurant, or a predetermined value at which it can be considered that the user has substantially visited the second restaurant for the first time.
- FIG. 20 is a sequence diagram showing an example of processing of the information providing system when accepting an order for food and drink from a user in consideration of whether the restaurant is a restaurant-affiliated store visited by the user for the first time, according to the second embodiment. is.
- the same reference numerals are assigned to the same processes as in FIG. 16, and description thereof will be omitted.
- Steps S21 to S26 are the same as in FIG.
- step S301 following step S26 the information terminal 100 (matching application) transmits to the second server 300 a request for acquiring individual menu information of the store B1.
- This acquisition request includes the store ID of the store B1, the user ID of the information terminal 100, and the like.
- the second server 300 of the restaurant B affiliate Upon receiving this acquisition request, the second server 300 of the restaurant B affiliate transmits the standard menu information of the store B1 to the information terminal 100. Thereby, the information terminal 100 receives the standard menu information of the restaurant B series (step S302).
- the standard menu information of the restaurant B series transmitted here may be menu information common to each restaurant of the restaurant B series, or may be menu information partially different in each restaurant of the restaurant B series.
- the first server 200 may send a message to the information terminal 100 to confirm whether or not to permit reading of the personal information.
- the information terminal 100 transmits information indicating permission in response to this message
- the first server 200 reads the order history of the corresponding user from the memory 203 and transmits it to the information terminal 100 .
- step S305 the information terminal 100 generates individual menu information for the user in store B1 based on the order history of the user.
- the first server 200 if the order history of the corresponding user at the restaurant B chain does not satisfy the reference condition C1 described above (for example, if it can be considered that the corresponding user has visited the restaurant B chain for the first time),
- the individual menu information for the store B1 is generated using the corresponding user's order history for food and drink that are the same as or similar to the food and drink provided by the store B1 affiliated with the restaurant B.
- the first server 200 using the corresponding user's order history in the store B1, the corresponding user's individual menu information is generated.
- the details of this process have been described above using the flowchart shown in FIG.
- step S305 various screens displayed on the information terminal 100 are designed in the style of the administrator (information bank) of the first server 200.
- various screens displayed on the information terminal 100 are designed in the style of the restaurant B series.
- step S306 the information terminal 100 displays the individual menu screens G5 and G6 showing the received individual menu information of the store B1, and receives an instruction from the user to select the food and drink to be ordered.
- step S307 the information terminal 100 transmits order information indicating the ordered food and drink to the second server 300.
- the second server 300 that has received this order information notifies the staff of the store B1 of the start of cooking by, for example, displaying the order information on the display of the store terminal of the store B1 (step S36).
- the user can In the second restaurant that is used for the first time, menu information that takes into account the user's preference information can be displayed.
- the first server 200 acquires the order information for the store B1 of the restaurant B group selected by the user from the map screen G4, the first server 200 monitors the current location of the information terminal 100 and determines the distance between the information terminal 100 and the store B1. When the distance becomes equal to or less than a certain distance, the order information may be transmitted to the second server 300 of the restaurant B affiliate. As a result, the store B1 can provide food and drink at the timing when the user visits the store.
- the first server 200 uses statistical information inferred from big data that collects purchase histories of multiple users who have ordered from both the first restaurant affiliated store and the second restaurant affiliated store. , may generate individual menu information.
- the first server 200 for example, when it is determined from the personal information of the user who is using the service that the user frequently orders food and drink A at a store affiliated with the first restaurant, Based on the statistical information obtained by the analysis that "users who order food A at the first restaurant affiliated store frequently order food X at the second restaurant affiliated store", Individual menu information is generated in which the food and drink X is preferentially displayed, such as by setting the display order higher.
- Information obtained by analyzing big data is called statistical information here, but the name is not limited to this.
- correlation information indicating the correlation between the food and drink provided at the first restaurant affiliated store and the food and drink provided at the second restaurant affiliated store, or simply generated using big data.
- information received may also be referred to as the information received.
- information acquired from other users and used as big data may be used for analysis after being converted into anonymous information in a state in which the user cannot be identified, for example.
- the first server 200 may anonymize and use the personal information associated with the user who is using the service used to generate the individual menu.
- the first server 200 generates individual menu information in which food and drink are arranged in an order according to the user's preference information estimated from the user's purchase history and the like.
- the first server 200 controls or designates the order of foods and drinks displayed as an individual menu on the terminal device via the individual menu information. That is, based on the user's preference information including the order history of orders placed at the first restaurant and the menu information of the second restaurant, the first server 200 prepares the menu information of the second restaurant in the order corresponding to the preference information.
- first server 200 which is applicable in the above embodiment, is not limited to the following example. That is, any method can be used as long as the first server 200 can change the order of foods and drinks displayed as individual menus according to preference information estimated from personal information such as order history. may
- the first server 200 when generating the individual menu information, stores the items of the menu in the individual menu information in the order in which they are displayed.
- the first server 200 when generating individual menu information, directly designates the display position of the food and drink on the screen for each food and drink to be displayed as an individual menu.
- the first server 200 associates each food item to be displayed as an individual menu with the display order of the food item and stores it in the individual menu information.
- the application or browser on the terminal device side that receives the individual menu information for example, according to the size of the area where the individual menu is displayed or the display size of the font specified by the user, etc. , the display size of food and drink corresponding to each display order, the display position of food and drink corresponding to each display order, etc. are determined based on a predetermined display screen generation rule, and each food and drink is displayed according to the display order included in the individual menu information
- a display screen for an individual menu may be generated by arranging an object indicating the item.
- the first server 200 does not directly store the display order of food and drink in the individual menu information, but generates a menu based on the user's personal information and determines the display order of food and drink.
- One or more available parameters may be stored in the individual menu information for each food item.
- the application or browser on the terminal device side that has received the individual menu information, from one or more of the above parameters, according to a predetermined display order derivation rule or a display order derivation rule specified by the user from among a plurality of candidates, Derive the display order of food and drink.
- the application or browser on the terminal device side does not simply display the display screen of the individual menu according to the generated individual menu information. or the display order of food and drink to be displayed can be adjusted, thereby promoting the provision of more flexible services.
- a plurality of files that define UI designs with extensions such as ".css" are prepared, and the UI design used for display is defined.
- An example of changing the style by switching the file that was created was explained.
- the style change may be realized by a method other than switching the file that defines the UI design used for display.
- changing the style is the font and size of the characters used for the menu screens of the restaurant A series and the restaurant B series, background and character colors, logos, menu images, button designs, menus, etc. , the display size of the menu, and the UI for selecting dishes and confirming orders, etc., or a combination of these may be independently set.
- the UI and the like can be set by HTML files provided by each company that provides services using matching applications such as restaurant A series and restaurant B series.
- the CSS file specified by the matching application is used, but the HTML file displayed in the screen area provided for displaying the individual menu is provided by the service provider. use the file.
- the window and frame design of the matching app will be shared with other display screens of the matching app, and the design of the screen area where the individual menu will be displayed can be set for each service provider.
- the user can easily determine whether the provider of the service to be ordered is the restaurant A group or the restaurant B group.
- the style of the individual menu screen can be set by the service provider, based on the preference information including the order history of different restaurants managed by the administrator (information bank), the position and The order can be changed, and food and drink that suit one's taste can be efficiently selected using the individual menu information reflecting the taste information.
- the matching application uses preference information including order history at restaurants of different affiliations, but restaurants of different affiliations do not have to be restaurants with multiple chain stores.
- the order history used by the matching application may be the order history of only one restaurant that does not have multiple chain stores. That is, according to the present disclosure, it is possible to change the position and order of displayed menus among a plurality of restaurants that offer different menus, based on preference information including order history at other restaurants, so that preference information can be changed. Using the reflected individual menu information, the user can efficiently select food and drink that suit his/her taste.
- the first server 200 is the entity that generates the individual menu information.
- Embodiment 3 is characterized in that the individual menu information is generated by the second server 300 .
- the information providing system of Embodiment 3 includes an information management system including the second server 300 .
- Embodiment 3 since the individual menu information is generated by the second server 300, the configuration of the second server 300 will be mainly described below.
- the communication unit 301 of the second server 300 receives identification information identifying the user of the information terminal 100 from the information terminal 100 . Additionally, a restaurant ID indicating a second restaurant that is affiliated with the first restaurant may be received. The store ID is identification information of the store selected by the user who operates the information terminal 100 (including information identifying the restaurant and/or the store). The communication unit 301 transmits the individual menu information generated by the calculation unit 302 to the information terminal 100 of the user who has selected the second restaurant.
- the calculation unit 302 of the second server 300 acquires the preference information corresponding to the received user ID from the first server 200.
- the preference information is transmitted from the first server 200 when the user permits access to the preference information to the second server 300 . Accordingly, it is possible to prevent the user's personal information from being leaked to the outside of the first server 200 without the user's permission.
- second server 300 may transmit the standard menu of the second restaurant to information terminal 100 .
- the calculation unit 302 acquires the standard menu information of the second restaurant from the memory 303, and arranges the menu contents in the order corresponding to the preference information based on the preference information and the standard menu information.
- the calculation unit 302 transmits menu information (individual menu information) of the arranged menu contents to the information terminal 100 using the communication unit 301 . Thereby, the individual menu is displayed on the display 105 of the information terminal 100 .
- the calculation unit 302 selects the second restaurant's standard menu in the order corresponding to the preference information based on the preference information and the standard menu information of the second restaurant. Generate individual menu information in which the menu contents included in the menu information are arranged. As a result, the user can efficiently select food and drink that suit his/her taste even when using the affiliated restaurant to which the second restaurant belongs for the first time.
- the calculation unit 302 calculates the order at the second restaurant based on the order history at the second restaurant and the standard menu information at the second restaurant.
- Individual menu information is generated in which the menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the history.
- the calculation unit 302 calculates , the individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the preference information.
- the predetermined amount has a predetermined value at which the user is considered to be visiting the second restaurant or a predetermined value at which it is considered to be the user's first visit to the second restaurant.
- the calculation unit 302 calculates the second restaurant based on the order history at the second restaurant and the standard menu information at the second restaurant.
- Individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the order history at the restaurant.
- the computing unit 302 calculates the preference information corresponding to the user ID of the user and the standard menu of the second restaurant. Based on the information, individual menu information may be generated in which menu contents included in the standard menu information of the second restaurant are arranged in an order corresponding to the preference information. As a result, even if the user has not visited the second restaurant for a long time, the user can efficiently select food and drink that suit his/her taste using the individual menu information reflecting the taste information.
- the predetermined period may be, for example, a finite period such as three years, two years, or one year from the present, or may be an unlimited period.
- the calculation unit 302 calculates the preference information corresponding to the user ID of the corresponding user and the standard menu information of the second restaurant. based on, the individual menu information may be generated in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the preference information.
- the set period may be, for example, a finite period such as 3 years, 2 years, or 1 year from the present, or may be an unlimited period.
- the fixed number of times has a predetermined value at which the user is considered to have visited the second restaurant, or a predetermined value at which the user is considered to have visited the second restaurant for the first time.
- the memory 203 of the first server 200 stores access information for each user.
- the access information is information indicating whether or not the user permits the second server 300 to access his/her own preference information.
- the access information includes one of access permission, access non-permission, and non-setting.
- the communication unit 201 can access the second server 300 or the business operator using the second server 300 Upon receiving a request to acquire the preference information of the one user from, the calculation unit 202 transmits the preference information of the one user to the second server 300 or the business operator using the second server 300 .
- the communication unit 201 uses the second server 300 or the second server 300 Upon receiving the preference information acquisition request for the one user from the business, the calculation unit 202 does not transmit the preference information for the one user to the second server 300 .
- FIG. 21 is a sequence diagram showing an example of processing of the information providing system when accepting an order for food and drink from a user in consideration of whether the restaurant is a restaurant-affiliated store visited by the user for the first time, according to the third embodiment. is.
- the same reference numerals are assigned to the same processes as in FIG. 16, and the description thereof will be omitted.
- the second server 300 acquires the standard menu information of the restaurant B series from the memory 303.
- the standard menu information of the restaurant B series acquired here may be menu information common to each restaurant of the restaurant B series, or may be menu information partially different in each restaurant of the restaurant B series.
- step S303 the second server 300 transmits to the first server 200 a request to acquire the corresponding user's order history (which is an example of preference information and may be information that expresses the preference information).
- step S304 the first server 200 reads out the access information of the applicable user from the memory 203 and confirms that the access information for the restaurant B group has not been set for the applicable user.
- step S306 the information terminal 100 accepts an operation of selecting access information for access permission from the user who confirmed the inquiry message.
- step S307 the information terminal 100 transmits to the first server 200 notification information indicating that the access information has been selected for access permission.
- step S308 the first server 200, which has received the notification information indicating that access permission has been selected, sets the access information for the corresponding user's restaurant B group stored in the memory 203 as access permission. As a result, the first server 200 reads the order history of the corresponding user from the memory 203 and transmits it to the second server 300 .
- step S309 the second server 300 receives the order history of the relevant user.
- the second server 300 generates individual menu information for the user at the store B1 based on the order history of the user.
- the second server 300 when the order history of the corresponding user at the restaurant B group does not satisfy the reference condition C1 described above (for example, when it can be considered that the corresponding user has visited the restaurant B chain for the first time) , individual menu information for the store B1 is generated using the corresponding user's order history for food and drink that are the same as or similar to the food and drink provided by the store B1 of the restaurant B series.
- the second server 300 determines whether the order history of the corresponding user at the restaurant B chain satisfies the reference condition C1 (for example, if it can be considered that the corresponding user goes to the restaurant B chain).
- the second server 300 transmits the generated individual menu information to information terminal 100 .
- step S311 the information terminal 100 receives individual menu information.
- step S311 various screens displayed on the information terminal 100 are designed in the style of the administrator (information bank) of the first server 200.
- various screens displayed on the information terminal 100 are designed in the style of the restaurant B series.
- a layout in which characters and photographs describing the dishes of the restaurant B series are laid out in the style of the manager of the first server 200 may be used.
- step S312 the information terminal 100 displays the individual menu screens G5 and G6 showing the received individual menu information of the store B1, and receives an instruction from the user to select the food and drink to be ordered.
- step S313 the information terminal 100 transmits to the second server 300 order information indicating the ordered food and drink.
- the second server 300 that has received this order information notifies the staff of the store B1 of the start of cooking by, for example, displaying the order information on the display of the store terminal of the store B1 (step S36). Note that this process may be replaced by the first server 200 receiving the order information and transmitting it to the second server 300 in the next step S314.
- step S314 the information terminal 100 further transmits the order information to the first server 200.
- the first server 200 Upon receiving the order information, the first server 200 stores the order information in the memory 203, thereby updating the order history of the corresponding user (step S35).
- FIG. 22 shows another example of processing of the information providing system when accepting an order for food and drink from a user in consideration of whether the store is a restaurant-affiliated store visited by the user for the first time in the third embodiment. It is a sequence diagram.
- FIG. 22 the same processing as in FIG. 21 is given the same reference numerals, and description thereof is omitted.
- the user has set the access permission for the access information of the restaurant B series to his/her preference information (order history).
- steps S21 to S26 and steps S301 to S303 are the same as in FIG.
- step S401 following step S303 the first server 200 that has received the request to acquire the order history of the user in question reads the access information of the user in question from the memory 203, access information for the second server 300 used by is set to access permission. As a result, the first server 200 reads the order history of the corresponding user from the memory 203 and transmits it to the second server 300 .
- step S309 is the same as in FIG.
- FIG. 23 shows still another example of the processing of the information providing system when accepting an order for food and drink from a user in consideration of whether the restaurant is a restaurant-affiliated store visited by the user for the first time in the third embodiment. It is a sequence diagram showing.
- step S501 subsequent to step S305 the information terminal 100 accepts an operation of selecting the access information to prohibit access from the user who confirmed the inquiry message.
- step S502 the information terminal 100 transmits to the first server 200 notification information indicating that the access information has been selected to deny access.
- step S503 the first server 200, which has received the notification information indicating that access denial has been selected, sends a request to the corresponding user's restaurant B group stored in the memory 203 or the second server 300 used by the restaurant B group. access information is set to access denied. Thereby, the first server 200 transmits a request error to the second server 300 .
- the request error is information for notifying the second server 300 that it cannot respond to the order history acquisition request.
- step S504 the second server 300 receives the request error.
- the second server 300 having received the request error reads the standard menu information of the restaurant B series from the memory 303 and transmits the read standard menu information and the request error to the information terminal 100 .
- step S506 the information terminal 100 displays information indicating that the individual menu could not be generated and the standard menu screen G7 on the display 105, and receives an instruction from the user to select the food and drink to be ordered.
- step S313 is the same as in FIG.
- Embodiment 4 is characterized in that the first server 200 acquires the standard menu information in advance when the individual menu information is generated by the first server 200 .
- Embodiment 4 the same components as in Embodiments 1 to 3 are denoted by the same reference numerals, and description thereof is omitted.
- the calculation unit 202 acquires menu information from the second server 300 related to the second restaurant indicated by the store ID via the network, and stores the acquired menu information in the memory 203. memorize to
- FIG. 24 is a sequence diagram showing an example of processing of the information providing system according to Embodiment 4.
- FIG. 24 the same reference numerals are assigned to the same processes as in FIG. 16, and description thereof will be omitted.
- the processes of steps S21 to S27 and S31 to S36 are the same as in FIG.
- the first server 200 acquires standard menu information in advance before acquiring the store ID (step S27). Therefore, in FIG. 24, the process of acquiring the standard menu information (steps S28 and S29) of FIG. 16 is omitted, and instead, the processes of steps S601 and S602 are provided at the beginning.
- the first server 200 can quickly generate the individual menu information upon receiving the acquisition request for the individual menu information.
- step S30a the first server 200, which has received the acquisition request for the individual menu information of the store B1, reads out the standard menu information of the store B1 from the memory 203, and based on the read standard menu information and the corresponding user's order history. to generate individual menu information for the corresponding user at the store B1.
- the first server 200 if the order history of the corresponding user at the restaurant B chain does not satisfy the reference condition C1 described above (for example, if it can be considered that the corresponding user has visited the restaurant B chain for the first time),
- the individual menu information for the store B1 is generated using the corresponding user's order history for food and drink that are the same as or similar to the food and drink provided by the store B1 affiliated with the restaurant B.
- the transmission timing of the standard menu information may be before step S21, or after step S24 and before step S27.
- the standard menu information is transmitted at the timing when the standard menu information is updated, but this is an example.
- the first server 200 may acquire standard menu information of a store that can be displayed on the information terminal 100 when receiving a store information acquisition request from the information terminal 100 (step S24).
- an example of the store that can be displayed is the store displayed on the map screen G4 shown in FIG.
- the first server 200 may acquire the standard menu information of each store by transmitting a standard menu information acquisition request to the second server 300 corresponding to each store displayed on the map screen G4.
- Embodiment 5 is characterized in that the information terminal 100 acquires the standard menu information in advance when the individual menu information is generated by the information terminal 100 .
- Embodiment 4 the same components as in Embodiments 1 to 4 are denoted by the same reference numerals, and descriptions thereof are omitted.
- Embodiment 5 will be described with reference to FIG.
- the configuration of the information terminal 100 since the individual menu information is generated by the information terminal 100, the configuration of the information terminal 100 will be mainly described below.
- the calculation unit 104 acquires menu information from the second server 300 related to the second restaurant indicated by the store ID via the network before accepting the selection of the store ID by the user, and stores the acquired menu information in the memory 102. .
- FIG. 25 is a sequence diagram illustrating an example of processing of the information providing system according to Embodiment 5.
- FIG. 25 the same reference numerals are assigned to the same processes as in FIG. 20, and description thereof will be omitted.
- the processes of steps S21-S26, S303-S304, S306-S308, S35, and S36 are the same as in FIG.
- step S701 the second server 300 updates the standard menu information and transmits the updated standard menu information to the information terminal 100.
- step S702 the information terminal 100 receives the standard menu information and stores the standard menu information in the memory 102.
- the information terminal 100 can quickly generate individual menu information when the user selects the store B1.
- step S305a the information terminal 100, which has received the user's order history, reads the standard menu information of the store B1 from the memory 102, and based on the read standard menu information and the user's order history, the corresponding menu item at the store B1 is displayed. Generate user-specific menu information.
- the information terminal 100 Individual menu information for store B1 is generated using the corresponding user's order history for food and drink that are the same as or similar to food and drink provided by B-affiliated store B1.
- the information terminal 100 when the order history of the corresponding user at the restaurant B chain satisfies the reference condition C1 (for example, when it can be considered that the corresponding user goes to the restaurant B chain), the information terminal 100 The corresponding user's individual menu information at the store B1 is generated using the corresponding user's order history. The details of this process have been described above using the flowchart shown in FIG.
- timing of transmitting the standard menu information shown in step S702 shown in FIG. 25 may be any timing as long as it is before the information terminal 100 accepts the selection of the store B1 from the user (step S26).
- the transmission timing of the standard menu information may be before step S21, or after step S24 and before step S303.
- the standard menu information is transmitted at the timing when the standard menu information is updated, but this is an example.
- the matching application of the information terminal 100 transmits a store information acquisition request (step S24)
- the standard menu information of the store that can be displayed on the information terminal 100 may be acquired.
- an example of the store that can be displayed is the store displayed on the map screen G4 shown in FIG.
- the information terminal 100 may acquire the standard menu information of each store by transmitting a standard menu information acquisition request to the second server 300 corresponding to each store displayed on the map screen G4.
- the matching application of the information terminal 100 acquires the current position of the information terminal 100 from a GPS signal or the like, and requests the second server 300 in advance for the standard menu information of shops in the neighboring area to obtain the standard menu information. Information may be updated.
- FIG. 26 is a diagram showing a modified example of processing of the information providing system in Embodiment 5.
- FIG. 26 the same reference numerals are assigned to the same processes as in FIG. 20, and the description thereof will be omitted.
- the acquisition timing of the standard menu information is the same as in FIG.
- order information which is preference information, is stored in the information terminal 100 in addition to the first server 200 . Therefore, in FIG. 26, the processing (steps S303 and S304) for the information terminal 100 to acquire the user's order history from the first server 200 is omitted.
- step S305b the information terminal 100 that has acquired the standard menu information reads the user's order history from the memory 102, and uses the read order history and standard menu information to generate the user's individual menu information.
- step S309 the information terminal 100 updates the order history stored in the memory 102 by storing the current order information in the memory 102.
- preference information securely stored in the information terminal 100 can be used to facilitate communication through the communication path. Benefits can be expected such as avoidance of the risk of leakage of preference information, reduction in the amount of communication (communication charges) with external parties, and shortening of the time required to generate individual menu information.
- the information terminal 100 may have the feature of acquiring the standard menu information in advance.
- the information terminal 100 (matching application) acquires from the memory 102 both the user's preference information (order history) necessary for generating the individual menu and the standard menu information of the restaurant B series, and performs step An individual menu can be generated in S305a.
- the individual menu screen has a first display area for displaying the contents of the first menu arranged in the order corresponding to the user's preference information, and a second display area for displaying the contents of the second menu specified by the second restaurant. and a display area.
- Embodiment 6 the same components as in Embodiment 1 are denoted by the same reference numerals, and descriptions thereof are omitted.
- Embodiment 6 since the individual menu information is generated by the first server 200, the configuration of the first server 200 will be mainly described below.
- the calculation unit 202 of the first server 200 based on the preference information corresponding to the identification information of the user and the menu information of the second restaurant indicated by the store ID of the second restaurant selected by the user, in the order corresponding to the preference information.
- the first menu contents included in the menu information are arranged.
- the menu information includes first menu contents arranged in an order corresponding to the user's preference information and second menu contents specified by the second restaurant, and is related to the second restaurant indicated by the store ID. 2 is acquired from the server 300 via the network.
- the calculation unit 202 transmits to the information terminal 100 menu information including the first menu content and the second menu content arranged in the order corresponding to the preference information, and displays the first display in the display screen of the information terminal 100.
- a first menu content arranged in an order corresponding to the preference information is displayed in the area, and a second menu content specified by the second restaurant is displayed in a second display area in the display screen.
- the arrangement of the contents of the second menu in the second display area may be fixed without using the preference information, or may be varied using the preference information.
- the content of the second menu may be an array of items specified by the second restaurant according to the user's tastes.
- the order corresponding to the preference information is the first order
- the contents of the first menu are arranged in the first order and displayed in the first display area
- the order corresponding to the preference information is the first order.
- the second order is different, they may be arranged in the second order and displayed in the first display area.
- the contents of the second menu may be displayed in the same form in the second display area regardless of whether the order corresponding to the preference information is the first order or the second order.
- FIG. 27 is a diagram showing the individual menu screen G11 of the first example according to the sixth embodiment.
- the individual menu screen G11 products (food) specified by a user-specified restaurant or store are adopted as a part of the products (dishes) of the individual menu information.
- the "premium lunch set” displayed so as to attract attention at the top of the screen is a product specially offered to the user by the store B1 of the restaurant B, and the other items such as “ice cream” and “cappuccino” , “Cafe Mocha”, and “Tapioca Yogurt” are products that users have often ordered in the past.
- the four items of "ice cream”, “cappuccino”, “cafe mocha”, and “tapioca yogurt” are calculated from the user's past order history (the table in FIG. 12 or FIG. 14). are displayed in the order according to their preference information. For example, “ice cream”, “cappuccino”, “cafe mocha”, and “tapioca yogurt” are arranged in descending order of past orders. This display order is from top to bottom, and if the vertical position is the same, it is from left to right.
- "premium lunch set” may or may not be based on the number of past orders compared to these four products, and may be displayed on the individual menu screen G11 preferentially over these four products by designation of the store. It is In other words, although it has been explained that the products are displayed in the order corresponding to the user's preference information, this applies only to some products, not to all the products displayed on the individual menu screen G11. Also good. As a result, it becomes possible for the store to sell and promote the products it wants to advertise in any desired display position and display form. In addition, when the products displayed on the individual menu screen are fixed by accumulating a certain amount of preference information, the user's interest can be newly attracted by adding an eye-catching product.
- the display order of the products is determined by the number of user operations (such as page turning) required for the product to be displayed on the display of the information terminal 100 after the top screen (initial display screen) of the individual menu screen G11 is displayed. ), or the greater the amount of user operation required to display the item (such as the amount of screen scroll movement), the lower the rank.
- Products with a high priority display order may be displayed on a screen with a smaller number of operations or a smaller amount of operations from the top screen. Conversely, a product having a display order with a low priority may be displayed on a screen that is not displayed unless the top screen is operated a greater number of times or by a greater amount of operation.
- the individual menu screen includes at least the first product and the second product
- the first product preferred by the user may be displayed with priority over the second product. Displaying with priority means, for example, displaying with a smaller number of operations or a smaller amount of operation.
- the display in the order according to the preference information may be applied to all products in the individual menu information, or may be applied to some (at least two or more) products.
- preference information is an order history, but it is not limited to this, and may be a predicted value of preference.
- Predicted values of preferences are obtained by analyzing preference information of many users by, for example, collaborative filtering.
- FIG. 28 is a diagram showing an individual menu screen G12 of a second example according to the sixth embodiment.
- FIG. 29 is a diagram showing an individual menu screen G13 of a third example according to the sixth embodiment.
- the individual menu screens G12 and G13 lay out products in an order corresponding to the user's preference information, and at the same time, lay out products specified by the store.
- the products added to the individual menu information by the store are two products, "premium lunch set” and "chocolate donuts". Other products are displayed in the order corresponding to the user's preference information.
- the "premium lunch set” added by the store is displayed on the second line.
- "premium lunch set” added by the store in the second row, first column and "chocolate donuts” added by the store in the third row, second column are displayed.
- the individual menu screens G12 and G13 are composed of a product group (first menu content) laid out in an order corresponding to the user's preference information, and a product group (second menu content) laid out according to the designation of the store.
- first menu content a product group laid out in an order corresponding to the user's preference information
- second menu content a product group laid out according to the designation of the store.
- the display size, display layout, number of products displayed in one display area, etc. of the contents of the first menu and the contents of the second menu are arbitrary as long as the contents of the first menu are laid out in the order corresponding to the user's preference information. is.
- FIGS. 30 and 31 are diagrams showing the individual menu screen G14 of the fourth example according to the sixth embodiment.
- the individual menu screen G14 is designed so that the display of the menu screen can be switched by tabs.
- the individual menu screen G14 of FIG. 30 is an example of a screen displayed when the "order history (in order of preference)" tab that displays products in the order corresponding to the user's preference information is selected.
- the individual menu screen G14 of FIG. 31 is an example of a screen displayed when the "recommendation of the shop" tab displaying products specified by the shop is selected.
- Other tabs may include a "Drinks" tab that displays drink-only items, and a "Lunch” tab that displays items that can be ordered during lunch hours. However, this is an example, and the "drink" tab and "lunch” tab may be omitted.
- the information terminal 100 displays products in the order corresponding to the user's preference information, as shown in FIG.
- the information terminal 100 displays products to be advertised to users specified by the shop, as shown in FIG.
- FIG. 32 is a diagram showing an individual menu screen G15 of a fifth example according to the sixth embodiment.
- the individual menu screen G15 displays the map screen G4 and the location of the store displayed on the map screen G4 without switching screens when the icon 3210 indicating the restaurant B-affiliated store B1 is selected on the map screen G4 of FIG. and the individual menu information of the selected store B1 are displayed.
- map screen G4 and the individual menu screens G5, G6, G11 to G14 are displayed occupying the entire screen, but the present disclosure is not limited to this.
- restaurant stores may be arranged on the map screen G4, and individual menu information obtained by matching the menu of the selected store with the user's preference information may be displayed at the same time.
- the user can check the individual menu information for each store while checking the location of the store while looking at the map screen G4, so the user can quickly check the individual menu information for a plurality of stores without switching screens. becomes possible.
- the individual menu screens G11 to G15 are generated by the first server 200, but the present disclosure is not limited to this, and the information terminal 100 may generate them, or the second server 300 may generate may be generated. Alternatively, at least two or more of the first server 200, the information terminal 100, and the second server 300 may be used for generation.
- the information terminal 100 may generate the individual menu screens G11 to G15 using the process of the second embodiment or the fifth embodiment.
- the second server 300 generates the individual menu screens G11 to G15, the second server 300 may generate the individual menu screens G11 to G15 using the process of the third or fourth embodiment.
- the first server 200 or the information terminal 100 may acquire the standard menu information in advance.
- ID identification
- ID can be of any format as long as it is identification information represented by a symbol, number, character string, URL, or the like used to identify a corresponding object.
- selection of the store ID is not limited to manual input by the user, and may be automatically selected.
- the store ID of the store entered by the user may be automatically selected.
- the candidates may be narrowed down to only shops close to the current position of 100, and the user may select a shop by voice or touch operation.
- the "order corresponding to preference information" does not necessarily mean that the order of all the dishes (products) on the individual menu is the order corresponding to preference information. For example, when there are at least a first dish and a second dish displayed on an individual menu, the first dish and the second dish are arranged in an order that corresponds to or takes into account the preference information of each user, It would be nice if it was displayed.
- At least two or more dishes displayed on the individual menu should be arranged in an order corresponding to their respective preference information. For example, seasonal dishes, dishes recommended by restaurants, and dishes often ordered by people who have similar preference information to the user do not have to be arranged in the order corresponding to the user's preference information. Such dishes may be displayed in the individual menu on the first screen of the individual menu or in a relatively high priority order.
- server related to the second restaurant includes all servers connected by a network to servers (or computers) in which the second restaurant records and distributes menu information.
- the "server related to the second restaurant” includes the second server 300 holding menu information and one or more servers (or computers) intervening between the second server 300 and the first server 200. There may be.
- the "server related to the second restaurant” mediates between the data provider and the data provider, exchanges data and consideration, It may include a data trading market operator that provides functions such as settlement, and a server (or computer) operated by the data trading market operator.
- an area including a point indicated by location information means any area where a person conducts economic activities and includes a point indicated by location information.
- An example of the "area including the point indicated by the position information” is the earth, country, administrative units such as prefectures and municipalities, circular divisions with a predetermined radius, divisions of arbitrary shape, and the like. In this way, the "region including the point indicated by the position information" may be within a predetermined limited range that the user can perceive.
- (B-3) When the first server 200 provides some or all of the personal information to the outside, a mechanism that prevents the party using the personal information (for example, the application of the information terminal 100 or the second server 300) from deciphering it. You may use it to provide personal information.
- This mechanism is called secure computation.
- secure computation personal information is provided to the user in an encrypted state, and the user performs necessary operations on the encrypted personal information.
- secure calculation is a cryptographic technology that performs necessary calculations with encrypted data. In order to realize secure utilization of personal information in the information terminal 100 and the second server 300 indicated by the present disclosure, secure computation may be utilized.
- an information bank is a business that collects and accumulates personal information such as personal attributes, preferences, and behavior for each individual, and provides a service that manages personal information under the will of the individual. As explained, this is an example.
- An information bank may be interpreted as a PDS (Personal Data Store), a PIMS (Personal Information Management System), a data sharing operator, or a data processor, etc., which provide similar functions.
- the "input device” is not limited to the display 105 of the information terminal 100 that performs finger touch operations.
- the “input device” may receive a store selection instruction by the user's voice from the microphone sensor (not shown) of the information terminal 100, or may receive a store selection instruction from the user's line of sight from the camera 103 of the information terminal 100. Also good. For example, an icon of a store on the line of sight of the user may be detected, and the store indicated by the icon may be determined as the store selected by the user.
- the “input device” may be the GPS sensor 107 of the information terminal 100 .
- the information terminal 100 may automatically determine the store selected by the user based on the current location information detected by the GPS sensor 107 . For example, when the information terminal 100 detects that the user has entered a store based on the current position information, the information terminal 100 may determine that store as the store selected by the user. In addition, information obtained by these input devices may be combined to receive a store selection instruction.
- "acquiring preference information corresponding to the identification information from the first server” means via one or more servers (or computers) network-connected to the first server Needless to say, acquisition of preference information is also included.
- Part or all of the user's preference information managed by the first server is securely cached or stored in the memory 102 of the information terminal 100, and can be securely used from the memory 102 of the information terminal 100.
- the user's preference information may be acquired from the information terminal 100 instead of being acquired from the first server 200 .
- advantages such as reduction of the processing load on the first server 200 and prevention of delay in processing in the network or the first server 200 are obtained.
- "held by the second server” includes aspects in which the menu information is held by a server other than the second server that the second server can obtain via a network, or by a computer.
- users can efficiently order food and drink, so it is useful as a technology provided to the restaurant industry that provides food and drink to users.
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Abstract
Description
近年、外食産業の発達により、例えば、ファミリーレストラン、ハンバーガーショップ、コーヒーショップ、中華レストラン等の飲食品を提供する様々なチェーンストアが全国規模で展開されている。同一系列のチェーンストアであれば、異なる店舗であってもメニュー表は同じであることが多い。そのため、はじめて来店した店舗が、ユーザの行きつけのチェーンストアの店舗であれば、ユーザは見慣れたメニュー表を参照して効率よく飲食品の注文を行うことができる。
我々の社会は、今後もさらにインターネットが普及し、各種センサーが身近になることが予想される。これにより、我々の社会は、個人の状態及び活動等に関する情報から建造物及び交通網等を含む街全体の情報までもがデジタル化されて、コンピューターシステムで利用できる状態になっていくと予想される。デジタル化された個人に関するデータ(個人情報)は、通信ネットワークを介してクラウドに蓄積され、ビッグデータとして本人許諾に基づき第三者もアクセスできる仕組みを持つ情報銀行に管理され、個人や社会のために様々な用途に利用されていくことが期待される。
個別メニュー情報による飲食品の注文は、マッチングアプリの起動をトリガーに開始される。図3は、飲食品を注文するユーザがマッチングアプリを起動した直後に情報端末100に表示される認証画面G1の一例を示す図である。認証画面G1は、指紋認証によりユーザ認証を行うための画面である。認証画面G1には、中央に指紋を模式的に示す指紋画像1201が表示され、指紋画像1201の下部には「指紋認証してください」とのメッセージが表示されている。これらにより、認証画面G1は、ユーザに対して指紋認証を行うよう促している。認証画面G1の上部には「パーソナルマッチング」と記載されている。これにより、認証画面G1はマッチングアプリの画面であることをユーザに確認させることができる。このことは、後述する図4及び図5においても同じである。
図15は、行きつけの系列の店舗に来店したユーザにより飲食品が注文される際の情報提示システムの処理の一例を示すシーケンス図である。
(b)指定されたレストラン系列で注文した日の回数(来店回数)が閾値Tb以上
(c)指定されたレストラン系列で注文した飲食品の個数(注文皿数)が閾値Tc以上
(d)指定されたレストラン系列で注文した飲食品の合計金額(注文額)が閾値Td以上
(f)カウント値が閾値Tf以上の飲食品の数が所定個数以上
(g)注文金額の合計金額が閾値Tg以上
次に、個別メニュー画面から飲食品を注文する場合の情報処理の実装例について説明する。情報通信のインターフェース及び取り扱うデータ構造がレストラン系列又は店舗に固有である場合、情報提供システムで取り扱われる各種データが、例えば、レストランA系列の店舗A1では利用可能だが、レストランB系列では使用できないといった事態、又はレストランA系列の別店舗及びレストランB系列の両方で使用できないという事態が生じ得る。このような事態を回避するために、多くのユーザが多くのレストランで個別メニューを用いた飲食品の注文を実施するめの汎用的なソリューションについて、以下説明する。
実施の形態1は、個別メニュー情報の生成主体が第1サーバ200であった。実施の形態2は、個別メニュー情報の生成主体が情報端末100であることを特徴とする。
上記の説明は一例に過ぎず、本開示は当該技術者による様々な応用が適用されてもよい。以下の変形例は後述の実施の形態3~6にも適用可能である。
実施の形態1は、個別メニュー情報の生成主体が第1サーバ200であった。実施の形態3は、個別メニュー情報の生成主体が第2サーバ300であることを特徴とする。実施の形態3の情報提供システムは第2サーバ300を含む情報管理システムを含む。
実施の形態4は、個別メニュー情報の生成主体が第1サーバ200である場合において、第1サーバ200が標準メニュー情報を事前取得することを特徴とする。
実施の形態5は、個別メニュー情報の生成主体が情報端末100である場合において、情報端末100が標準メニュー情報を事前取得することを特徴とする。
実施の形態6は、個別メニュー画面がユーザの嗜好情報に対応した順序で配列された第1メニュー内容を表示する第1表示領域と、第2レストランが指定する第2メニュー内容を表示する第2表示領域とを含むことを特徴とする。
(A-1)本開示において、ID(identification)とは、該当対象物を識別するために用いられる記号、番号、文字列、URLなどで表現された識別情報であれば形式を問わない。
101 :通信部
102 :メモリ
103 :カメラ
104 :演算部
105 :ディスプレイ
106 :操作部
107 :GPSセンサー
200 :第1サーバ
201 :通信部
202 :演算部
203 :メモリ
300 :第2サーバ
301 :通信部
302 :演算部
303 :メモリ
400 :携帯基地局
500 :パブリック情報サーバ
600 :生体センサー
701 :タイルオブジェクト
1401 :タイルオブジェクト
1403 :マップボタン
NT :ネットワーク
Claims (32)
- 第1レストランにて注文した注文履歴を含むユーザの嗜好情報を、前記ユーザを特定する識別情報と対応して管理する第1サーバとネットワークを介して通信する端末機器の制御方法であって、
前記端末機器のユーザを識別するユーザID及び前記第1レストランと系列が異なる第2レストランを示す店舗IDを、前記端末機器の入力デバイスを介して受け付け、
前記店舗IDが示す前記第2レストランに関連する第2サーバから、前記第2レストランのメニュー情報を取得し、前記メニュー情報は、第1メニュー内容と、前記第2レストランによって指定された第2メニュー内容とを含み、
前記ユーザIDを、前記第1サーバに送信し、
前記第1サーバが、前記ユーザIDに関連する前記識別情報に基づいて、前記端末機器の前記ユーザによる前記嗜好情報へのアクセスが許諾されていると判断した場合に、前記識別情報に対応する嗜好情報を前記第1サーバから取得し、
前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記メニュー情報に含まれる前記第1メニュー内容を配列し、
前記端末機器の表示画面内の第1表示領域に、前記順序にて配列された前記第1メニュー内容を表示し、かつ、前記表示画面内の第2表示領域に、前記第2レストランによって指定された前記第2メニュー内容を表示する、
制御方法。 - 前記第2表示領域内における前記第2メニュー内容の配列が、前記第2レストランによって指定される、
請求項1に記載の制御方法。 - 前記第1メニュー内容は、前記嗜好情報に対応した順序が第1順序である場合には前記第1順序に配列されて前記第1表示領域に表示され、かつ、前記嗜好情報に対応した順序が前記第1順序とは異なる第2順序である場合には前記第2順序に配列されて前記第1表示領域に表示され、
前記第2メニュー内容は、前記嗜好情報に対応した順序が前記第1順序または前記第2順序のいずれの場合でも同じ形態で前記第2表示領域に表示される、
請求項1に記載の制御方法。 - 前記第2レストランは、前記第1レストランとは異なる系列のコーヒーショップである、
請求項1に記載の制御方法。 - 前記第2レストランは、前記第1レストランとは異なる系列のハンバーガーショップである、
請求項1に記載の制御方法。 - ネットワークを介して前記第1レストラン及び前記第2レストランに関連する情報を管理する第3サーバに、前記ユーザの端末機器の位置情報を出力し、
前記位置情報に基づき前記第3サーバから、前記位置情報が示す地点を含む地域に存在する一以上のレストランを表すレストラン情報を取得し、
前記レストラン情報に基づき前記店舗IDの選択を受け付ける、
請求項1に記載の制御方法。 - 前記ユーザの端末機器の位置情報は、GPSシステムを用いて取得される、
請求項6に記載の制御方法。 - 前記第1サーバから、前記ユーザによる前記第2レストランでの注文履歴を示す注文履歴情報を取得し、
前記ユーザによる前記第2レストランでの注文履歴がない場合、前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項1に記載の制御方法。 - 前記ユーザによる前記第2レストランでの注文履歴がある場合、前記第2レストランでの注文履歴及び前記第2レストランのメニュー情報に基づき、前記第2レストランでの注文履歴に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項8に記載の制御方法。 - 前記第1サーバから、前記ユーザによる前記第2レストランでの注文履歴を示す注文履歴情報を取得し、
前記ユーザによる前記第2レストランでの注文履歴が所定量に満たない場合、前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項1に記載の制御方法。 - 前記ユーザによる前記第2レストランでの注文履歴が前記所定量以上である場合、前記第2レストランでの注文履歴及び前記第2レストランのメニュー情報に基づき、前記第2レストランでの注文履歴に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項10に記載の制御方法。 - 前記第1サーバから、前記ユーザによる前記第2レストランでの注文履歴を示す注文履歴情報を取得し、
前記ユーザによる前記第2レストランでの直近の注文履歴が所定期間より前である場合、前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項1に記載の制御方法。 - 前記ユーザによる前記第2レストランでの直近の注文履歴が前記所定期間内である場合、前記第2レストランでの注文履歴及び前記第2レストランのメニュー情報に基づき、前記第2レストランでの注文履歴に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項12に記載の制御方法。 - 前記第1サーバから、前記ユーザによる前記第2レストランでの注文履歴を示す注文履歴情報を取得し、
設定期間内の前記第2レストランでの注文回数が一定回数以下である場合、前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記メニュー情報に含まれる前記第1メニュー内容を配列する、
請求項1に記載の制御方法。 - 前記第1サーバにおいて、前記第1レストランにて注文した前記注文履歴が前記第1レストランを示す店舗IDと対応付けて記憶されている、
請求項1に記載の制御方法。 - 請求項1から15のいずれか1項に記載の制御方法を前記情報端末のコンピュータに実行させるためのプログラム。
- 前記ユーザIDは、前記プログラムのシリアルコードを含む、
請求項16に記載のプログラム。 - 第1レストランにて注文した注文履歴を含むユーザの嗜好情報を、前記ユーザを特定する識別情報と対応して管理する第1サーバと通信する第2サーバであって前記第1レストランと系列が異なる第2レストランと関連する第2サーバを含む情報管理システムにおける情報提供方法であって、
前記端末機器のユーザを識別するユーザID及び前記第2レストランを示す店舗IDを前記端末機器から取得し、
前記第1サーバが、前記ユーザIDに関連する前記識別情報に基づいて、前記第2サーバによる前記嗜好情報へのアクセスが許諾されていると判断した場合に、前記識別情報に対応する前記嗜好情報を前記第1サーバから取得し、
前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記メニュー情報に含まれる第1メニュー内容を配列し、前記メニュー情報は、前記第1メニュー内容と、前記第2レストランによって指定された第2メニュー内容とを含み、かつ、前記第2サーバに保持され、
前記順序にて配列された前記第1メニュー内容と、前記第2メニュー内容とを含むメニュー情報を前記端末機器に送信し、
前記端末機器の表示画面内の第1表示領域に、前記順序にて配列された前記第1メニュー内容を表示させ、かつ、前記表示画面内の第2表示領域に、前記第2レストランによって指定された前記第2メニュー内容を表示させる、
情報提供方法。 - 前記第2表示領域内における前記第2メニュー内容の配列が、前記第2レストランによって指定される、
請求項18に記載の情報提供方法。 - 前記第1メニュー内容は、前記嗜好情報に対応した順序が第1順序である場合には前記第1順序に配列されて前記第1表示領域に表示され、かつ、前記嗜好情報に対応した順序が前記第1順序とは異なる第2順序である場合には前記第2順序に配列されて前記第1表示領域に表示され、
前記第2メニュー内容は、前記嗜好情報に対応した順序が前記第1順序または前記第2順序のいずれの場合でも同じ形態で前記第2表示領域に表示される、
請求項18に記載の情報提供方法。 - 前記第2レストランは、前記第1レストランとは異なる系列のコーヒーショップである、
請求項18に記載の情報提供方法。 - 前記第2レストランは、前記第1レストランとは異なる系列のハンバーガーショップである、
請求項18に記載の情報提供方法。 - 前記情報管理システムにおいて、前記ユーザによる前記第2レストランでの注文履歴がない場合、前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項18に記載の情報提供方法。 - 前記情報管理システムにおいて、前記ユーザによる前記第2レストランでの注文履歴がある場合、前記第2レストランでの注文履歴及び前記第2レストランのメニュー情報に基づき、前記第2レストランでの注文履歴に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項23に記載の情報提供方法。 - 前記情報管理システムにおいて、前記ユーザによる前記第2レストランでの注文履歴が所定量に満たない場合、前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項18に記載の情報提供方法。 - 前記情報管理システムにおいて、前記ユーザによる前記第2レストランでの注文履歴が前記所定量以上である場合、前記第2レストランでの注文履歴及び前記第2レストランのメニュー情報に基づき、前記第2レストランでの注文履歴に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項25に記載の情報提供方法。 - 前記情報管理システムにて、前記ユーザによる前記第2レストランでの直近の注文履歴が所定期間より前である場合、前記識別情報に対応する嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項18に記載の情報提供方法。 - 前記情報管理システムにおいて、前記ユーザによる前記第2レストランでの直近の注文履歴が前記所定期間内である場合、前記第2レストランでの注文履歴及び前記第2レストランのメニュー情報に基づき、前記第2レストランでの注文履歴に対応した順序にて前記第2レストランのメニュー情報に含まれる前記第1メニュー内容を配列する、
請求項27に記載の情報提供方法。 - 設定期間内の前記第2レストランでの注文回数が一定回数以下である場合、前記嗜好情報及び前記第2レストランのメニュー情報に基づき、前記嗜好情報に対応した順序にて前記メニュー情報に含まれる前記第1メニュー内容を配列する、
請求項18に記載の情報提供方法。 - 前記第1サーバにおいて、前記第1レストランにて注文した前記注文履歴が前記第1レストランを示す店舗IDと対応付けて記憶されている、
請求項18に記載の情報提供方法。 - 前記店舗IDは前記端末機器において選択される、
請求項18に記載の情報提供方法。 - 前記ユーザIDは、前記情報端末のコンピュータにおいて実行されるプログラムのシリアルコードを含む、
請求項18に記載の情報提供方法。
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CN116529747A (zh) | 2023-08-01 |
JP2023096132A (ja) | 2023-07-06 |
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