WO2022044200A1 - Dispositif serveur, système de gestion d'abri d'évacuation, procédé de commande de dispositif serveur et support d'enregistrement - Google Patents

Dispositif serveur, système de gestion d'abri d'évacuation, procédé de commande de dispositif serveur et support d'enregistrement Download PDF

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Publication number
WO2022044200A1
WO2022044200A1 PCT/JP2020/032358 JP2020032358W WO2022044200A1 WO 2022044200 A1 WO2022044200 A1 WO 2022044200A1 JP 2020032358 W JP2020032358 W JP 2020032358W WO 2022044200 A1 WO2022044200 A1 WO 2022044200A1
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WIPO (PCT)
Prior art keywords
evacuees
information
authentication
server device
reception terminal
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PCT/JP2020/032358
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English (en)
Japanese (ja)
Inventor
工 西條
拓也 幸田
康弘 佐々木
哲央 野崎
洋 佐藤
規史 山崎
茂樹 篠田
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日本電気株式会社
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Application filed by 日本電気株式会社 filed Critical 日本電気株式会社
Priority to JP2022544997A priority Critical patent/JP7452670B2/ja
Priority to PCT/JP2020/032358 priority patent/WO2022044200A1/fr
Publication of WO2022044200A1 publication Critical patent/WO2022044200A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services

Definitions

  • the present invention relates to a server device, a shelter management system, a control method for the server device, and a storage medium.
  • Patent Document 1 describes that it provides a disaster network system, an application program, and a disaster network method that facilitates understanding of evacuees.
  • Patent Document 2 describes that it provides a disaster information management system capable of smoothly managing information regarding the whereabouts of disaster victims, and a disaster information management method.
  • the main object of the present invention is to provide a server device, a shelter management system, a control method for the server device, and a storage medium, which contribute to easily creating an evacuees list.
  • the biometric information of the evacuees is acquired from the reception terminal installed in the evacuation center, and the acquired biometric information and the biometric information of each of the plurality of inhabitants stored in advance are used.
  • the evacuees who perform bioauthentication, the authentication unit, and the evacuees who have been accepted into the evacuation center according to the success of the bioauthentication are managed by the evacuees list.
  • It is equipped with a confirmation unit that acquires information obtained from the identification certificate presented to the terminal and confirms the identity of the authentication failure person based on the acquired information, and the management unit succeeds in the identification confirmation.
  • a server device is provided that manages a person who has failed authentication as an evacuee accepted by the evacuation center using the evacuees list.
  • the reception terminal installed in the evacuation center and the server device connected to the reception terminal are included, and the server device receives the biological information of the evacuees from the reception terminal. It was accepted by the authentication unit, which acquires and performs bioauthentication using the acquired biometric information and the biometric information of each of the plurality of residents stored in advance, and the evacuation center according to the success of the biometric authentication.
  • the evacuees are managed by the evacuees list, and the information obtained from the management unit and the identification card presented by the biometric authentication failure person to the reception terminal is acquired, and the authentication failure person is based on the acquired information.
  • the evacuation department is equipped with a confirmation unit that confirms the identity of the evacuees, and the management department manages the evacuees who have succeeded in confirming their identities as evacuees accepted by the evacuation center using the evacuees list.
  • a place management system is provided.
  • the biological information of the evacuees is acquired from the reception terminal installed in the evacuation center, and the acquired biological information and the living organisms of each of the plurality of inhabitants stored in advance are stored.
  • Bioauthentication is performed using the information, and the evacuees accepted at the evacuation center are managed by the evacuees list according to the success of the bioauthentication, and the person who fails to authenticate the bioauthentication presents it to the reception terminal.
  • the information obtained from the identification card is acquired, the identity of the authentication failure person is confirmed based on the acquired information, and the authentication failure person who succeeds in the identity confirmation is regarded as an evacuee accepted by the evacuation center.
  • a method of controlling the server device, which is managed using the evacuees list, is provided.
  • the computer mounted on the server device acquires the biometric information of the evacuees from the reception terminal installed in the evacuation center, and the acquired biometric information and the plurality stored in advance.
  • the process of acquiring the information obtained from the identification card presented to the reception terminal by the unsuccessful person and confirming the identity of the authentication unsuccessful person based on the acquired information, and the authentication unsuccessful person who succeeded in the identification failure are described above.
  • a computer-readable storage medium is provided that stores a process managed using the evacuees list and a program for executing the evacuees.
  • a server device a shelter management system, a control method of the server device, and a storage medium that contribute to easily creating an evacuees list are provided.
  • the effect of the present invention is not limited to the above. According to the present invention, other effects may be produced in place of or in combination with the effect.
  • the server device 100 includes an authentication unit 101, a management unit 102, and a confirmation unit 103 (see FIG. 1).
  • the authentication unit 101 acquires the biometric information of the evacuees from the reception terminal installed in the evacuation center, and performs biometric authentication using the acquired biometric information and the biometric information of each of the plurality of residents stored in advance.
  • the management unit 102 manages the evacuees accepted into the evacuation center according to the success of biometric authentication by the evacuees list.
  • the confirmation unit 103 acquires information obtained from the identification card presented to the reception terminal by the biometric authentication failure person, and confirms the identity of the authentication failure person based on the acquired information.
  • the management unit 102 manages the authentication failure person who succeeded in the identity confirmation as an evacuees accepted by the evacuation shelter by using the evacuees list.
  • the server device 100 identifies a resident who has visited an evacuation center using biometric information registered in advance.
  • the server device 100 manages the specified inhabitants by the evacuees list. That is, a list for managing evacuees is easily created without human intervention. In addition, it is no longer necessary for local government employees to manually generate an evacuees list, and the labor of employees is reduced. If the resident has not registered the biometric information in advance and the authentication fails, the server device 100 determines the identity of the evacuee based on the identification card such as a driver's license possessed by the evacuee. confirm.
  • the server device 100 accepts the evacuees whose identities have been confirmed to the evacuation center in the same manner as the residents who have registered in advance. In this way, the server device 100 can automatically add and manage the residents who have not been registered in advance to the evacuees list.
  • FIG. 2 is a diagram showing an example of a schematic configuration of the shelter management system according to the first embodiment.
  • the shelter management system includes a management center and a plurality of shelters.
  • the management center is managed and operated by the local government.
  • the management center is set up in, for example, a city hall. Evacuation shelters will be set up at schools, public halls, etc. in each region.
  • the management center operates and manages the server device 20.
  • the server device 20 is a server responsible for managing disaster prevention of local residents, operating each evacuation center, supporting evacuees, and the like.
  • the server device 20 may be installed in the same building as the building in which the management center is installed, or may be installed on the network (on the cloud).
  • Each evacuation center is equipped with a terminal that handles the reception of evacuees.
  • a reception terminal 10-1 is installed in the evacuation center A
  • a reception terminal 10-2 is installed in the evacuation center B.
  • reception terminal 10 if there is no particular reason for distinguishing the reception terminal 10-1 and the reception terminal 10-2, it is simply referred to as "reception terminal 10".
  • the devices shown in FIG. 2 are connected to each other.
  • the reception terminal 10 and the server device 20 are connected by a wired or wireless communication means, and are configured to be able to communicate with each other.
  • the configuration of the shelter management system shown in FIG. 2 is an example, and the purpose is not to limit the configuration.
  • the management center may include a plurality of server devices 20. Further, a plurality of reception terminals 10 may be installed in one evacuation center. For example, in a large-scale evacuation center, a plurality of evacuees reception counters may be installed, and reception terminals 10 may be installed at each counter.
  • the reception terminal 10 acquires the evacuees' biometric information (face image) and transmits the biometric information to the server device 20.
  • the server device 20 executes biometric authentication based on the acquired biometric information and identifies the inhabitants who have visited the evacuation center.
  • the server device 20 determines the accommodation destination (accommodation area; a small area surrounded by the solid line in FIG. 2) of the specified inhabitants.
  • the server device 20 notifies the evacuees of the determined accommodation area via the reception terminal 10.
  • the server device 20 generates a list (database) of evacuees housed in the evacuation center.
  • the server device 20 generates an evacuees list for each evacuation center. Details of the evacuees list will be described later.
  • each evacuation center may be an area where the inside of a large building such as a gymnasium is divided by a partition or the like, or an independent area such as each classroom of a school. Further, when the scale of the evacuation shelter is small, the evacuation shelter may not be provided with a plurality of accommodation areas but may be provided with one accommodation area.
  • Each evacuation center may have at least one containment area (a space where evacuees temporarily live).
  • residents register resident information in the server device 20 by any means. For residents who have difficulty in registering information by themselves, such as infants and the elderly, parents and children may register the information on the infants, the elderly, etc. in the server device 20 on their behalf.
  • Resident information includes biometric information and personal information (so-called basic 4 information; name, gender, address, date of birth).
  • biometric information of the inhabitants for example, data (feature amount) calculated from physical characteristics peculiar to an individual such as a face, a fingerprint, a voice print, a vein, a retina, and an iris pattern (pattern) of the pupil are exemplified. ..
  • the biological information may be image data such as a face image and a fingerprint image.
  • the biological information may include the physical characteristics of the inhabitants as information. In the disclosure of the present application, a case where biological information (a face image or a feature amount generated from a face image) regarding a person's "face” is used will be described.
  • the inhabitant information includes information on the health of the inhabitants (hereinafter referred to as health information), information on the inhabitants' families (hereinafter referred to as family information), and items necessary for evacuation life.
  • Information hereinafter referred to as article information
  • article information information on the inhabitants' families
  • Health information for example, items related to blood type, medical history, chronic condition, regular medicine, and necessity of long-term care are exemplified.
  • the name of the family hospital or the like may be registered as health information.
  • the article information exemplifies information on articles required by a specific evacuee (for example, an infant) such as milk and diapers.
  • a specific evacuee for example, an infant
  • milk and diapers are required for evacuees regardless of age or gender.
  • the reception terminal 10 photographs the evacuees and acquires a facial image.
  • the reception terminal 10 transmits an authentication request including the acquired face image and the evacuation shelter ID assigned to the evacuation shelter to the server device 20.
  • the server device 20 performs biometric authentication using the acquired face image.
  • the server device 20 accepts the evacuee when the biometric authentication is successful. Specifically, the server device 20 selects one of the plurality of accommodation areas set in the evacuation shelter, and notifies the reception terminal 10 of the selected accommodation area.
  • Area D is determined as the accommodation destination of the evacuees (certified successful persons; authenticated persons whose authentication results are successful), and the evacuees are notified via the reception terminal 10. The evacuees move to Area D according to the notification.
  • the server device 20 determines the accommodation destination of the evacuees
  • the server device 20 adds the information about the evacuees to the evacuees list. For example, the server device 20 adds information such as the name of the evacuees, the date and time of evacuation, the evacuation site, and the accommodation area to the evacuees list.
  • FIG. 5 is a diagram showing an example of a processing configuration (processing module) of the server device 20 according to the first embodiment.
  • the server device 20 includes a communication control unit 201, a resident registration unit 202, an authentication unit 203, an evacuee management unit 204, and a storage unit 205.
  • the communication control unit 201 is a means for controlling communication with other devices. For example, the communication control unit 201 receives data (packets) from the reception terminal 10. Further, the communication control unit 201 transmits data to the reception terminal 10. The communication control unit 201 passes the data received from the other device to the other processing module. The communication control unit 201 transmits the data acquired from the other processing module to the other device. In this way, the other processing module transmits / receives data to / from the other device via the communication control unit 201.
  • the resident registration unit 202 is a means for realizing pre-registration (resident registration) by residents.
  • the resident registration unit 202 includes a plurality of submodules.
  • FIG. 6 is a diagram showing an example of the processing configuration of the resident registration unit 202. Referring to FIG. 6, the resident registration unit 202 includes a resident information acquisition unit 211, an ID generation unit 212, a feature amount generation unit 213, and an entry management unit 214.
  • the inhabitant information acquisition unit 211 is a means for acquiring inhabitant information of each of a plurality of inhabitants who may become evacuees in the future. More specifically, the resident information acquisition unit 211 acquires information such as a resident's face image and name by any means.
  • the resident information acquisition unit 211 may acquire resident information from a terminal (a terminal such as a smartphone or a personal computer) operated by the resident.
  • a terminal a terminal such as a smartphone or a personal computer
  • the resident may send a document in which the resident information is described or an external storage device in which the resident information is stored to the management center, and the staff of the center or the like may input the resident information into the server device 20.
  • the resident information acquisition unit 211 may provide a GUI or a form for inputting resident information.
  • the resident information acquisition unit 211 may display an information input form as shown in FIG. 7 on a terminal operated by the resident.
  • the resident information acquisition unit 211 may display an information input form similar to FIG. 7 on the terminal and acquire information from the resident.
  • the resident information acquisition unit 211 stores the acquired resident information in the storage unit 205.
  • the ID generation unit 212 is a means for generating an ID to be assigned to the residents who have registered in the evacuation shelter management system.
  • the ID generation unit 212 may calculate a hash value of all or part of the acquired resident information and use the hash value as an ID to be assigned to the resident. Alternatively, the ID generation unit 212 may assign a unique value to the ID each time the resident is registered.
  • the ID (ID for identifying the inhabitant) generated by the ID generation unit 212 will be referred to as "resident ID”.
  • the feature amount generation unit 213 is a means for generating a feature amount (feature vector composed of a plurality of feature amounts) that characterizes the face image from a face image registered by a resident. Since existing techniques can be used for the feature quantity generation process, detailed description thereof will be omitted. For example, the feature amount generation unit 213 extracts eyes, nose, mouth, and the like as feature points from the face image. After that, the feature amount generation unit 213 calculates the position of each feature point and the distance between the feature points as the feature amount, and generates a feature vector (vector information that characterizes the face image) composed of a plurality of feature amounts.
  • the entry management unit 214 is a means for managing entries in the resident information database.
  • the entry management unit 214 contains an entry including a resident ID generated by the ID generation unit 212, a feature amount generated by the feature amount generation unit 213, a face image, and personal information, health information, etc. acquired from the resident. Add to database.
  • the resident registration unit 202 manages the status, current status, etc. of each resident using the resident information database as shown in FIGS. 8 and 9.
  • FIG. 8 is a diagram showing an example of the overall structure of the resident information database.
  • FIG. 9A is a diagram showing the health information shown in FIG. 8 in more detail.
  • FIG. 9B is a diagram showing the family information shown in FIG. 8 in more detail.
  • FIG. 9C is a diagram showing the article information shown in FIG. 8 in more detail.
  • the inhabitant information database contains biometric information (features, facial images) and personal information (name, gender, address, date of birth) of the inhabitants, as well as health-related information and family-related information. Also remember.
  • the contents registered in the resident information database shown in FIGS. 8 and 9 are examples, and of course, the purpose is not to limit the information registered in the resident information database.
  • the contact information of the resident for example, an e-mail address
  • family information and the like may not be registered depending on the situation of the inhabitants.
  • the authentication unit 203 is a means for performing biometric authentication of residents who have visited the evacuation center.
  • the authentication unit 203 acquires the biometric information of the evacuees from the reception terminal 10 installed in the evacuation center.
  • the authentication unit 203 performs biometric authentication using the acquired biometric information and the biometric information of each of the plurality of residents stored in advance in the resident information database.
  • the authentication unit 203 acquires an authentication request from the reception terminal 10. Since the authentication request includes a face image of the evacuee (certified person), the authentication unit 203 retrieves the face image from the authentication request. The authentication unit 203 calculates the feature amount from the acquired face image.
  • the authentication unit 203 sets the feature amount calculated based on the face image acquired from the reception terminal 10 as the collation target, and performs the collation process with the feature amount registered in the resident information database. More specifically, the authentication unit 203 sets the above-calculated feature amount (feature vector) as a collation target, and sets one-to-N (N is positive) with a plurality of feature amounts registered in the resident information database. Integer, the same applies below) Perform matching.
  • the authentication unit 203 calculates the degree of similarity between the feature amount to be collated and each of the plurality of feature amounts on the registration side. For the similarity, a chi-square distance, an Euclidean distance, or the like can be used. The farther the distance is, the lower the similarity is, and the closer the distance is, the higher the similarity is.
  • the authentication unit 203 succeeds in authenticating the person to be authenticated if, among the plurality of feature quantities registered in the resident information database, the feature quantity having a similarity with the feature quantity to be collated is equal to or higher than a predetermined value. Judge that it was done. If the above-mentioned characteristics do not exist, the authentication unit 203 determines that the authentication of the person to be authenticated has failed.
  • the authentication unit 203 notifies the reception terminal 10 that is the sender of the authentication request to that effect (authentication failure).
  • the authentication unit 203 identifies the feature amount closest to the feature amount to be collated among the feature amounts registered in the resident information database.
  • the authentication unit 203 delivers the entry corresponding to the specified feature amount and the evacuation center ID extracted from the authentication request to the evacuees management unit 204.
  • the evacuees management department 204 is a means of managing residents (evacuees) who have visited the evacuation center.
  • the evacuees management unit 204 determines the accommodation destination of the successfully authenticated person from at least one accommodation area in the evacuation center.
  • the evacuees management department 204 may determine the accommodation destination of the certified successful person based on the density of evacuees in the accommodation area.
  • the evacuees management unit 204 may determine the accommodation area so that the number of people accommodated in each area is equal so that excessive congestion and close contact do not occur in each accommodation area.
  • the evacuees management unit 204 may determine the accommodation area using the table information that stores the area, the number of people that can be accommodated, and the actual number of people that can be accommodated in each of the plurality of accommodation areas in each evacuation center.
  • FIG. 10 is a diagram showing an example of table information regarding the accommodation area included in each shelter.
  • the evacuees management department 204 calculates the density (number of evacuees per unit area) for each accommodation area of the evacuation center.
  • the evacuees management unit 204 determines the accommodation area with the smallest value among the calculated densities as the accommodation destination for new evacuees.
  • the evacuees management unit 204 cannot select the accommodation area where the capacity has reached the capacity (the upper limit has been reached) as the accommodation destination for new evacuees.
  • the evacuees management unit 204 determines the evacuees' accommodation area, the evacuees management unit 204 updates the number of people accommodated in the table information shown in FIG.
  • the evacuees management unit 204 may determine the evacuees' accommodation area by another method.
  • the evacuees management unit 204 may determine the accommodation area in consideration of the gender, age, and address of the evacuees. For example, the Evacuees Management Department 204 decides to accommodate evacuees of the same gender in the same containment area, to accommodate evacuees of similar age in the same containment area, and to accommodate evacuees with similar addresses in the same containment area. You may do. In this way, the evacuees management unit 204 may determine the accommodation area based on the personal information (attribute information) of the evacuees.
  • the evacuees management unit 204 may determine the accommodation of evacuees based on health information. For example, the evacuees management unit 204 may select a detention area where medical staff are resident as a detention destination for evacuees who have a chronic disease. Alternatively, the evacuees management unit 204 may select a accommodation area equipped with facilities and equipment for nursing care as the accommodation destination for the evacuees who need nursing care.
  • the evacuees management department 204 may determine the accommodation destination of evacuees based on family information. For example, if the family (living together) is already housed in the same evacuation center, the evacuees management unit 204 may set the accommodation of the evacuees to the same as the family. In this case, the evacuees management unit 204 searches the evacuees list using the name of the family registered in advance by the evacuees as a key. If the search is successful (if the family is accommodated), the evacuees management department 204 determines the same accommodation area as the family as the accommodation destination for new evacuees.
  • the evacuees management unit 204 determines the evacuees' accommodation area by the method described above or another method, the evacuees management unit 204 notifies the reception terminal 10 of the determined accommodation area.
  • the notification of the accommodation area is a response (affirmative response; a response notifying the success of authentication) to the authentication request transmitted by the reception terminal 10.
  • the evacuees management unit 204 may determine the accommodation destination of evacuees by using a method different for each evacuation center. In the example of FIG. 2, in the evacuation center A and the evacuation center B, the accommodation destination of the evacuees may be determined by different methods. Alternatively, the evacuees management unit 204 may select a method for determining the accommodation destination according to the type of disaster, the time when the disaster occurs, and the like. For example, in the case of a disaster that occurs during the postponement of an infectious disease, the evacuees management unit 204 may determine the accommodation destination by a method of avoiding excessive close contact of each accommodation area. For disasters that occur during non-spreading of infectious diseases, the Evacuees Management Department 204 may determine the containment area so that the family is accommodated in the same detention center.
  • the server device 20 may store a policy that defines a method for determining the accommodation destination for each evacuation center in order to realize the above-mentioned flexible determination of the accommodation destination.
  • the staff of the management center or the like may input to the server device 20 what kind of accommodation method should be adopted each time a disaster occurs.
  • the staff may comprehensively judge the scale of the evacuation center, the role of the evacuation center, the time when the disaster occurred, determine the method of determining the accommodation destination at each evacuation center, and input it to the server device 20.
  • the evacuees management department 204 After determining the evacuees' accommodation area, the evacuees management department 204 adds information on new evacuees to the evacuees list. For example, the evacuees management unit 204 lists the accommodations of the determined successful certified persons in the evacuees list. The evacuees management unit 204 manages evacuees in each evacuation center using the evacuees list generated for each evacuation center.
  • the evacuees management department 204 adds resident information of evacuees and information on evacuation status of evacuees (evacuation status information) to the evacuees list (see Fig. 11).
  • the evacuation status information includes the evacuation date and time (certification date and time) when the evacuees were accepted by the evacuation center, the detention area where the evacuees were accommodated, and the like.
  • the "resident information" shown in FIG. 11 includes all or part of the items included in the entry of the resident information database shown in FIG.
  • the evacuees management unit 204 may generate an evacuees list that collectively manages residents in the area under the jurisdiction of the management center, instead of generating an evacuees list for each evacuation center (see FIG. 12).
  • the evacuees list may include a field for storing the shelter ID assigned to each shelter.
  • the storage unit 205 is a means for storing information necessary for the operation of the server device 20.
  • a resident information database that stores biometric information of at least a plurality of inhabitants is constructed in the storage unit 205.
  • a list of evacuees for managing evacuees accepted into the evacuation center according to successful biometric authentication is also stored in the storage unit 205.
  • FIG. 13 is a diagram showing an example of a processing configuration (processing module) of the reception terminal 10.
  • the reception terminal 10 includes a communication control unit 301, a face image acquisition unit 302, an authentication request unit 303, and a storage unit 304.
  • the communication control unit 301 is a means for controlling communication with other devices. Specifically, the communication control unit 301 receives data (packets) from the server device 20. Further, the communication control unit 301 transmits data to the server device 20. The communication control unit 301 passes the data received from the other device to the other processing module. The communication control unit 301 transmits the data acquired from the other processing module to the other device. In this way, the other processing module transmits / receives data to / from other devices via the communication control unit 301.
  • the face image acquisition unit 302 is a means for controlling a camera device (camera device included in the reception terminal 10) and acquiring a face image (biological information) of an evacuee in front of him.
  • the face image acquisition unit 302 images the front of the own device at regular or predetermined timings.
  • the face image acquisition unit 302 determines whether or not the acquired image includes a human face image, and if the acquired image includes a face image, extracts the face image from the acquired image data.
  • the face image acquisition unit 302 may extract a face image (face region) from the image data by using a learning model learned by CNN (Convolutional Neural Network).
  • the face image acquisition unit 302 may extract the face image by using a technique such as template matching.
  • the face image acquisition unit 302 delivers the extracted face image to the authentication request unit 303.
  • the authentication request unit 303 is a means for requesting the server device 20 to authenticate the evacuees in front of them.
  • the authentication request unit 303 generates an authentication request including the acquired face image and the shelter ID, and transmits the authentication request to the server device 20.
  • the evacuation center ID is shared between the reception terminal 10 and the server device 20 by any means.
  • the system administrator staff of the management center
  • the authentication request unit 303 receives a response (authentication success, authentication failure) from the server device 20 to the authentication request.
  • the authentication request unit 303 notifies the evacuees (authentication failure person; the authenticated person whose authentication result is failure) to that effect. For example, the authentication request unit 303 notifies a message such as "Information is not registered in the server. Please consult with the staff.” For example, the authentication requesting unit 303 notifies the evacuees of the above message using a display device such as a liquid crystal panel or an acoustic device such as a speaker.
  • the authentication requesting unit 303 notifies the evacuees (authentication successful persons) of the accommodation area acquired from the server device 20.
  • the storage unit 304 is a means for storing information necessary for the operation of the reception terminal 10.
  • FIG. 14 is a sequence diagram showing an example of the operation of the shelter management system according to the first embodiment. Note that FIG. 14 is a sequence diagram showing an example of system operation when a resident visits an evacuation center. Prior to the operation shown in FIG. 14, it is assumed that the resident registration has been performed in advance.
  • the reception terminal 10 acquires the face image of the evacuee.
  • the reception terminal 10 transmits an authentication request including a face image to the server device 20 (step S01).
  • the server device 20 executes an authentication process (a collation process using a feature amount registered in the resident information database) using the acquired face image (step S02).
  • step S03 If the authentication result is authentication failure (step S03, No branch), the server device 20 executes the process of step S06.
  • the server device 20 determines the accommodation area of the evacuee (successful authentication person) (step S04).
  • the server device 20 adds information about the evacuees to the evacuees list and updates the evacuees list (step S05).
  • the server device 20 transmits the authentication result (authentication success, authentication failure) to the reception terminal 10 (step S06). If the authentication result is successful, the server device 20 transmits a response including the evacuee's accommodation area to the reception terminal 10.
  • the reception terminal 10 outputs a message according to the authentication result (step S07).
  • the reception terminal 10 guides the evacuees to the accommodation destination (movement destination).
  • the reception terminal 10 guides the evacuees and the staff to consult.
  • the server device 20 may register the inhabitants whose identities have been confirmed.
  • the resident information acquisition unit 211 requests the submission of an identification card (for example, a driver's license, passport, My Number card, etc.).
  • an identification card equipped with an IC (Integrated Circuit) chip can be used.
  • the IC chip stores a face image of a resident who has been issued an identification card or information (for example, a feature amount) related to the face image.
  • IC chip information the information taken out from the IC chip mounted on the above identification card and send it to the server device 20.
  • IC chip information the information taken out from the IC chip is referred to as "IC chip information”.
  • the resident information acquisition unit 211 substantially matches the face image taken by the resident himself (hereinafter referred to as a photographed face image) and the face image obtained from the IC chip information (hereinafter referred to as a chip face image). Allows the registration of the inhabitants.
  • the resident information acquisition unit 211 calculates the similarity between the two face images, and if the similarity is equal to or higher than a predetermined value, the two face images are determined to be the same person's face image. .. That is, the resident information acquisition unit 211 executes one-to-one collation using two facial images, and determines whether or not to permit resident registration according to the result.
  • the server device 20 acquires and stores the biometric information of the inhabitants in advance.
  • the reception terminal 10 acquires the face image of the evacuees and requests the server device 20 to authenticate.
  • the server device 20 determines whether or not the evacuees are pre-registered residents by biometric authentication, and if the evacuees are pre-registered residents, admission to the evacuation center is permitted.
  • the server device 20 manages the inhabitants who are allowed to enter (inhabitants who have succeeded in authentication) based on the evacuees list. At that time, the server device 20 can easily create an evacuees list for managing evacuees by using the personal information of the inhabitants registered in advance.
  • the residents who visit the evacuation center have already registered as residents in advance. However, in reality, some residents visit evacuation centers without registering as residents in advance.
  • the acceptance of evacuees who have not registered as residents in advance will be described.
  • FIG. 15 is a diagram showing an example of a processing configuration (processing module) of the reception terminal 10 according to the second embodiment.
  • the identification card reading unit 305 is added to the configuration of the reception terminal 10 according to the first embodiment.
  • FIG. 16 is a diagram showing an example of a processing configuration (processing module) of the server device 20 according to the second embodiment.
  • the identity verification unit 206 is added to the configuration of the server device 20 according to the first embodiment.
  • the authentication request unit 303 of the reception terminal 10 When the authentication request unit 303 of the reception terminal 10 receives the authentication failure from the server device 20, it notifies the identification card reading unit 305 to that effect.
  • the person to be certified who fails to be certified can be treated as a resident who has not registered as a resident in advance.
  • the ID card reading unit 305 requests the evacuees (authentication failure) to present their ID card. For example, the identification card reading unit 305 acquires the IC chip information of the identification card using the GUI as shown in FIG.
  • the ID card reading unit 305 controls the card reader and acquires a face image (chip face image) and personal information (name, gender, etc.) from the IC chip of the ID card.
  • the identification card reading unit 305 delivers the acquired chip face image and personal information to the authentication requesting unit 303.
  • the authentication request unit 303 transmits an "evacuee registration request" including an evacuation center ID, two face images (photographed face image, chip face image), and personal information to the server device 20.
  • the identification card reading unit 305 fails to authenticate the evacuee (when the GUI as shown in FIG. 17 is displayed), the face image of the evacuee (authentication failure person) is referred to the face image acquisition unit 302. You may instruct to acquire.
  • the identification card reading unit 305 may hand over the photographed face image obtained from the face image acquisition unit 302 to the authentication requesting unit 303 together with the chip face image and the like.
  • the identity confirmation unit 206 of the server device 20 is a means for confirming the identities of evacuees who have visited the evacuation center.
  • the identity verification unit 206 acquires information obtained from the identification card presented to the reception terminal 10 by the biometric authentication failure person, and confirms the identity of the authentication failure person based on the acquired information. Specifically, the identity verification unit 206 processes the evacuee registration request acquired from the reception terminal 10.
  • the identity verification unit 206 confirms the identity of the person who failed the authentication by using the information obtained from the IC chip mounted on the identification card.
  • the identity confirmation unit 206 confirms the identity of the authentication failure person by using the photographed face image of the authentication failure person acquired from the reception terminal 10 and the chip face image recorded on the IC chip.
  • the identity confirmation unit 206 executes a collation process (one-to-one collation) using the two facial images included in the evacuees registration request.
  • the identity verification unit 206 calculates the similarity between the two facial images, and if the calculated similarity is equal to or higher than a predetermined value, it is determined that the identity verification (identity verification) of the evacuees has been successful. If the similarity is smaller than a predetermined value, the identity verification unit 206 determines that the identity verification has failed.
  • the identity verification unit 206 notifies the reception terminal 10 to that effect.
  • the identity verification unit 206 will send the evacuation center ID included in the evacuees registration request, at least one face image out of the two face images, the feature amount used for the collation process, and personal information. Hand over (name, gender, etc.) to the evacuees management department 204.
  • the evacuees management department 204 treats evacuees whose identities have been confirmed in the same way as residents who have been registered as residents in advance. Specifically, the evacuees management unit 204 manages the authentication-failed persons who have succeeded in identity verification as evacuees accepted by the evacuation shelter using the evacuees list.
  • the evacuees management department 204 determines the accommodation area for evacuees whose identities have been confirmed.
  • the evacuees management unit 204 adds the evacuees' information to the evacuees list.
  • the evacuees management unit 204 updates the evacuees list using the acquired face image and personal information (name, gender, etc.). In this way, the evacuees management unit 204 determines the accommodation destination of the successful authentication person or the successful authentication failure person from the accommodation area of the evacuation center.
  • the evacuees management department 204 receives the personal information (name, etc.; information obtained from the identification card) of the authentication failure person who succeeded in the identity verification. List in the evacuees list.
  • FIG. 18 is a sequence diagram showing an example of the operation of the shelter management system according to the second embodiment. Since the operation until the server device 20 transmits the authentication failure of the evacuees who are not registered as residents can be the same as that of the first embodiment, the description thereof will be omitted.
  • the reception terminal 10 receives a response related to the authentication failure from the server device 20 (step S11).
  • the reception terminal 10 acquires the information of the identification card presented by the evacuees (information stored in the IC chip; IC chip information) (step S12). In this way, the reception terminal 10 requests the authentication failure person to present the identification card in response to receiving the notification of the failure of the biometric authentication.
  • the reception terminal 10 transmits a "evacuee registration request" including two facial images and personal information to the server device 20 (step S13).
  • the server device 20 executes an identity verification process (identity verification process) using the two acquired facial images (step S14).
  • step S15 If the identity verification fails (step S15, No branch), the server device 20 executes the process of step S18.
  • step S15 Yes branch
  • the server device 20 determines the evacuees' accommodation area and updates the evacuees list (steps S16, S17).
  • the server device 20 transmits a response to the evacuee registration request acquired from the reception terminal 10 (step S18).
  • the server device 20 If the identity verification fails, the server device 20 cannot determine the acceptance of the evacuee. Therefore, the server device 20 transmits a negative response (refusal to accept evacuees) to the evacuees registration request.
  • the server device 20 accepts the evacuee to the shelter.
  • the server device 20 transmits an acknowledgment (acceptance of evacuees) to the evacuees registration request.
  • the response includes the evacuees' containment area.
  • the reception terminal 10 outputs a message corresponding to the response to the evacuees registration request (step S19).
  • the reception terminal 10 If the response to the evacuees registration request is a negative response, the reception terminal 10 outputs a message prompting consultation between the evacuees and the staff. Further, the reception terminal 10 outputs the same message even when the evacuee does not have the identification card (when the non-possession button in FIG. 17 is pressed). In this way, the reception terminal 10 notifies the evacuees who have failed to confirm their identities or the evacuees who cannot present their identification cards with a predetermined message.
  • the reception terminal 10 displays the accommodation area of the evacuee. That is, the server device 20 notifies the reception terminal 10 of the accommodation destination of the authentication failure person who succeeded in the identity confirmation. The reception terminal 10 outputs a message regarding the notified accommodation destination.
  • the reception terminal 10 transmits an evacuee registration request including information (personal information such as a chip face image and a name) obtained from the IC chip mounted on the identification card to the server device 20.
  • the server device 20 confirms the identity of the authentication failure person by using the information included in the evacuees registration request. That is, the evacuees registration request includes the biometric information (photographed face image) of the authentication failure person and the biometric information (chip face image) of the resident who has been issued an identification card.
  • the server device 20 confirms the identity of an evacuee (authentication failure person) who has not registered as a resident in advance by a collation process (one-to-one collation) using these biometric information.
  • an evacuee who has not registered as a resident operates the reception terminal 10 and inputs his / her name, address, and the like.
  • the reception terminal 10 acquires the face image of the evacuee.
  • the reception terminal 10 transmits the acquired personal information (name, etc.) and the face image to the server device 20.
  • the server device 20 adds the acquired personal information and face image to the evacuees list.
  • the server device 20 manages the evacuees who have not performed identity verification and other evacuees (evacuees who have registered in advance as residents, evacuees who have succeeded in identity verification) so that they can be distinguished. ..
  • the server device 20 manages evacuees who have not executed identity verification by using a “flag” or the like.
  • the server device 20 provides the staff with information (name, face image) of the evacuees who have not executed identity verification in accordance with the request of the staff. Based on the information provided, the staff will take appropriate measures such as interviewing evacuees whose identities cannot be confirmed.
  • the server device 20 is an evacuation shelter for an evacuee who presents a correct identification card even if the evacuee has not registered in advance. Allow acceptance to. That is, the server device 20 treats the evacuees whose identities have been confirmed in the same manner as the local residents and permits the use of the evacuation shelters. As a result, even travelers and foreigners who have been affected during the trip can use the shelter.
  • the health condition of the evacuees is confirmed and appropriate measures are taken according to the result will be described.
  • the health condition of the evacuees is confirmed at a plurality of points and a plurality of opportunities in the evacuation center, and measures are taken according to the results.
  • FIG. 19 is a diagram showing an example of a schematic configuration of the shelter management system according to the third embodiment. As shown in FIG. 19, in the third embodiment, the supply terminal 30 is installed in the evacuation center.
  • the supply terminal 30 is a terminal that serves as an interface when supplying goods such as food to evacuees.
  • the supply terminal 30 acquires a facial image (biological information) of the evacuees in front of them.
  • the supply terminal 30 transmits an authentication request including the acquired face image or the like to the server device 20.
  • the server device 20 identifies the evacuees by biometric authentication using the acquired face image, and manages the goods and the like supplied to the specified evacuees.
  • the reception terminal 10 and the supply terminal 30 according to the third embodiment are configured to be able to acquire the life information (also referred to as vital data or vital sign) of the person to be authenticated.
  • the reception terminal 10 and the supply terminal 30 are provided with a thermography or the like capable of acquiring the body surface temperature of an evacuee.
  • FIG. 20 is a diagram showing an example of a processing configuration (processing module) of the reception terminal 10 according to the third embodiment.
  • the life information acquisition unit 306 is added to the configuration of the reception terminal 10 according to the first embodiment.
  • FIG. 21 is a diagram showing an example of a processing configuration (processing module) of the supply terminal 30 according to the third embodiment. Since the processing configuration of the supply terminal 30 can be the same as the processing configuration of the reception terminal 10, detailed description thereof will be omitted. That is, the basic operations of the corresponding processing modules of the reception terminal 10 and the supply terminal 30 can be the same.
  • the reception terminal 10 and the supply terminal 30 output different messages when receiving a response to an authentication request from the server device 20.
  • the face image acquisition unit 302 of the reception terminal 10 acquires the face image of the evacuee, it notifies the life information acquisition unit 306 to that effect.
  • the life information acquisition unit 306 is a means for acquiring the life information of the evacuees. For example, the life information acquisition unit 306 acquires the body surface temperature of the evacuees. The life information acquisition unit 306 controls thermography to acquire the body surface temperature of the evacuees.
  • the life information acquisition unit 306 may acquire other life information in place of or in addition to the body surface temperature.
  • the life information acquisition unit 306 may acquire blood pressure, pulse, and the like.
  • the life information acquisition unit 306 delivers the acquired life information to the authentication request unit 303.
  • the authentication request unit 303 transmits an authentication request including an evacuation center ID, a terminal ID, a face image (photographed face image), and life information to the server device 20.
  • the terminal ID is identification information for identifying terminals (reception terminal 10, supply terminal 30) installed in the same evacuation center.
  • the terminal ID is shared between the terminal of the shelter (reception terminal 10, supply terminal 30) and the server device 20.
  • As the terminal ID an IP (Internet Protocol) address, a MAC (MediaAccessControl) address, or the like of the reception terminal 10 and the supply terminal 30 can be used.
  • the server device 20 changes the process according to the terminal (reception terminal 10, supply terminal 30) from which the authentication information is transmitted.
  • the server device 20 determines the type of the source terminal of the authentication request based on the terminal ID included in the authentication request.
  • the authentication unit 203 determines the physical condition of the person to be authenticated based on the life information extracted from the authentication request. For example, the authentication unit 203 executes threshold processing on life information (vital data, vital signs), and determines the physical condition of the person to be authenticated according to the result.
  • life information vitamin data, vital signs
  • the authentication unit 203 is "in poor physical condition" for the person to be authenticated whose temperature is equal to or higher than the predetermined value, and "physical condition" to the person to be authenticated whose temperature is lower than the predetermined value. It is judged as "good” respectively.
  • the authentication unit 203 When the authentication result is "authentication failure", the authentication unit 203 notifies the reception terminal 10 of the fact of the authentication failure and the physical condition (good physical condition, poor physical condition) of the person to be authenticated.
  • the authentication unit 203 transmits to the reception terminal 10 a response including the authentication result related to the authentication failure and the physical condition (physical condition determination result) of the person to be authenticated determined by the life information.
  • the authentication unit 203 determines the resident information, evacuation center ID, terminal ID, life information of the authentication success person, and physical condition determination of the authentication success person specified by the authentication process (verification process). The result is handed over to the evacuees management department 204.
  • the evacuees management unit 204 records the biometric information, life information, and physical condition determination results of successful biometrics (evacuees housed in the evacuation center) in the evacuees list.
  • the evacuees management department 204 identifies the corresponding evacuees list using the evacuation center ID. Further, the evacuees management unit 204 executes the process for the reception terminal 10 based on the terminal ID.
  • the evacuees management department 204 determines the accommodation destination of evacuees (successful certified persons). At that time, the evacuees management unit 204 preferentially considers the physical condition of the evacuees and determines the accommodation area. The evacuees management unit 204 determines the accommodation destination of the evacuees based on the result of determining the physical condition of the evacuees.
  • the evacuees management unit 204 has a containment area (area for accommodating the unwell; isolated area) different from the normal accommodation area for the evacuees. ).
  • the evacuation shelter includes six containment areas, one of which (for example, area F) is an isolated area allocated for the accommodation of a person in poor physical condition.
  • area F an isolated area allocated for the accommodation of a person in poor physical condition.
  • Medical staff such as doctors may be stationed in the isolated area. Medical staff will take appropriate measures for evacuees who are in poor physical condition.
  • the evacuees management unit 204 determines the evacuees' accommodation area by using the method or the like described in the first embodiment. In this way, the evacuees management unit 204 sets the accommodation destination for persons in good physical condition as the first accommodation area and the accommodation destination for persons in poor physical condition as the second accommodation area different from the first accommodation area.
  • the evacuees management unit 204 determines the accommodation destination of the evacuees, the evacuees management unit 204 notifies the reception terminal 10 of the accommodation destination. The evacuees management unit 204 transmits an acknowledgment including the evacuees' accommodation area to the reception terminal 10.
  • the evacuees management unit 204 updates the evacuees list using the information acquired from the authentication unit 203.
  • the evacuees management unit 204 stores the life information (body surface temperature) and physical condition of each evacuees in association with the inhabitant information and the like (see FIG. 22).
  • the operation of the server device 20 when an authentication request is received from the reception terminal 10 is summarized in the flowchart shown in FIG. 23.
  • the server device 20 receives an authentication request from the reception terminal 10 (step S101).
  • the server device 20 determines the physical condition of the person to be authenticated using the life information included in the authentication request (step S102).
  • the server device 20 executes the authentication process using the acquired face image and the feature amount registered in the resident information database (step S103).
  • step S104 the server device 20 transmits a response (negative response notifying the authentication failure) including the physical condition determination result (good physical condition, poor physical condition) of the authentication failure person to the reception terminal 10. (Step S105).
  • step S104 If the authentication is successful (step S104, Yes branch), the server device 20 confirms the physical condition of the successfully authenticated person (step S106).
  • the server device 20 determines the accommodation destination of the person with poor physical condition in the isolated area (step S107).
  • the server device 20 determines the accommodation area of the person in good physical condition (step S108).
  • the server device 20 updates the evacuees list (step S109).
  • the server device 20 transmits a response including the accommodation area of the successful authentication person (a positive response notifying the successful authentication) to the reception terminal 10 (step S110).
  • the reception terminal 10 changes the message to be notified to the evacuees (certified persons) according to the content of the response acquired from the server device 20.
  • the reception terminal 10 outputs a message according to the physical condition of the authentication failure person.
  • the reception terminal 10 If the authentication failure is acquired and the person to be authenticated is in good physical condition, the reception terminal 10 outputs a message as shown in FIG. 24A. In this case, since the evacuees have not registered as residents in advance, the reception terminal 10 provides guidance to encourage consultation between the evacuees and the staff.
  • the reception terminal 10 If the authentication failure is acquired and the person to be authenticated is in poor physical condition, the reception terminal 10 outputs a message as shown in FIG. 24 (b). In this case, since the evacuees have not registered as residents in advance and are in poor physical condition, the reception terminal 10 prompts the evacuees and the staff to consult with each other and provides guidance to inform them of their poor physical condition.
  • the reception terminal 10 may guide the evacuees to the notified accommodation area.
  • the reception terminal 10 guides the evacuees who are not in poor physical condition to the normal accommodation area (see FIG. 24 (c)).
  • the reception terminal 10 guides the evacuees who are in poor physical condition to the isolated area (see FIG. 24 (d)).
  • the person colored in gray indicates a person who is in poor physical condition.
  • the authentication unit 203 performs the authentication process (1 to N verification) using the biometric information stored in the evacuees list instead of the biometric information stored in the resident information database. conduct.
  • the authentication unit 203 collates the acquired biometric information of the inmates with the biometric information described in the evacuees list.
  • the supply terminal 30 identifies the inmate who has acquired the biometric information and the biometric information.
  • the authentication unit 203 identifies the corresponding evacuees list based on the evacuation center ID included in the authentication request.
  • the authentication unit 203 identifies the evacuees (inmates accommodated in the evacuation shelter) standing in front of the supply terminal 30 among the evacuees registered in the evacuees list by the collation process.
  • the authentication unit 203 determines the physical condition of the person to be authenticated based on the acquired life information, as in the case of receiving the authentication request from the reception terminal 10.
  • the authenticated person is stored in the evacuees list, so that the authentication process by the authentication unit 203 succeeds. If the authentication fails, the authentication unit 203 notifies the supply terminal 30 of the fact of the authentication failure and the physical condition (good physical condition, poor physical condition) of the person to be authenticated. In this case, the supply terminal 30 outputs a message prompting consultation between the evacuees and the staff.
  • the authentication unit 203 determines the resident ID, evacuation center ID, terminal ID, life information of the successful authentication person, and physical condition of the successful authentication person specified by the authentication process (verification process). The result is handed over to the evacuees management department 204.
  • the evacuees management unit 204 updates the entry of the evacuees (entry in the evacuees list) specified by the collation process of the authentication unit 203.
  • the evacuees management unit 204 identifies the corresponding evacuees list using the evacuation center ID and identifies the evacuees entry using the inhabitant ID.
  • the evacuees management unit 204 updates the life information field and the physical condition field of the certified successful person by using the life information and the physical condition determination result acquired from the authentication unit 203.
  • the evacuees management unit 204 In addition to updating the above entry, the evacuees management unit 204 also executes processing for the supply terminal 30 based on the terminal ID. Specifically, the evacuees management unit 204 manages the supply of goods to the evacuees (successful certified persons). The evacuees management unit 204 identifies evacuees registered in the evacuees list using the resident ID and who stand in front of the supply terminal 30.
  • the evacuees management unit 204 manages the status of goods supply using the "goods supply field" of the identified evacuees. If the goods supply field is blank, the evacuees management unit 204 determines that the goods have not been supplied to the evacuees. If "Done" is set in the goods supply field, the evacuees management unit 204 determines that the goods have been supplied to the evacuees. If the supply of goods to the evacuees has not been completed, the evacuees management department 204 permits the supply of goods to the evacuees.
  • the evacuees management unit 204 refuses to supply the goods to the evacuees. If the evacuees are allowed to supply goods, the evacuees management unit 204 updates the corresponding goods supply field.
  • the evacuees management unit 204 includes the physical condition determination result of the successful authentication person and the information on the goods supply (goods supply permission, goods supply disapproval) in the response (affirmative response) to the authentication request acquired from the supply terminal 30.
  • the operation of the server device 20 when an authentication request is received from the supply terminal 30 is summarized in the flowchart shown in FIG. 25. Since the processing of steps S201 to S205 described in FIG. 25 can be the same as the processing of steps S101 to S105 shown in FIG. 23, the description thereof will be omitted. In the process of steps S201 to S205, "reception terminal 10" may be read as "supply terminal 30" in the description of steps S101 to S105 shown in FIG.
  • the authentication information used in step S203 is biometric information (feature amount) registered in the evacuees list. That is, in the first and third embodiments, the authentication information used in step S203 is different in that it is an evacuees list.
  • the server device 20 updates the evacuees list using the physical condition determination result of the certified successful person, the goods supply status, and the like (step S206).
  • the server device 20 transmits a response (affirmative response notifying the successful authentication) including information on the supply of goods and the physical condition determination result of the successful authentication person to the supply terminal 30 (step S207).
  • the supply terminal 30 changes the message to be notified to the evacuees (certified persons) according to the content of the response acquired from the server device 20.
  • the supply terminal 30 If the authentication result is successful and the person who has succeeded in the authentication is in good physical condition, the supply terminal 30 outputs a message according to the information regarding the supply of goods (permit to supply goods, disapproval of goods supply) (FIG. 26 (a). ), FIG. 26 (b)). Note that FIG. 26 (a) shows an example of a message corresponding to the goods supply permission, and FIG. 26 (b) shows an example of a message corresponding to the goods supply disapproval.
  • the supply terminal 30 provides guidance to the evacuees to inform the staff of their poor physical condition (see FIG. 26 (c)).
  • the supply terminal 30 may output a message to direct the evacuee to the isolated area if the successful authentication person is in poor physical condition.
  • the server device 20 may include the isolated area information in the response to the authentication request.
  • the life information of the evacuees may be acquired by a portable terminal.
  • the life information of the evacuees housed in the isolated area may be periodically acquired by the staff or the like.
  • the staff may visit the isolated area with a health observation terminal equipped with a camera and a thermography, and acquire biometric information and life information of the evacuees housed in the area.
  • the server device 20 identifies the person to be authenticated using the biometric information acquired by the health observation terminal, and determines the physical condition based on the life information.
  • the server device 20 updates the evacuees list using the acquired life information (for example, body surface temperature) and the physical condition determination result.
  • the supply terminal 30 has been described as an example of a terminal for acquiring the life information of the inmates accommodated in the evacuation center, but the terminal for acquiring the life information and the like is the supply terminal 30. It is not limited, and may be a health observation terminal carried by the staff.
  • the server device 20 can acquire the life information of the inmate from any terminal used in the evacuation center and determine the physical condition of the inmate from the life information.
  • the server device 20 acquires the biometric information and the life information of the evacuees from the reception terminal 10 installed in the evacuation center.
  • the server device 20 performs biometric authentication using the acquired biometric information and the biometric information stored in the resident information database, and determines the physical condition of the person to be authenticated based on the biometric information.
  • the reception terminal 10 and the server device 20 perform appropriate processing according to the physical condition of the person to be authenticated. Specifically, the reception terminal 10 instructs the staff to inform the staff if the evacuees who have failed in the authentication are in poor physical condition. Further, if the evacuees who have succeeded in authentication are in poor physical condition, the server device 20 isolates the evacuee who is in poor physical condition.
  • the biometric information and the life information of the evacuees are acquired when supplying the evacuees with goods or when the staff patrols, and these information are reflected in the evacuees list in real time. .. Therefore, even if the evacuees are in good physical condition at the time of being detained in the evacuation center, the evacuees who have deteriorated afterwards are quickly found.
  • the supply status of the goods to the evacuees is managed, it is possible to prevent the goods from being handed over to the same evacuees many times.
  • the description thereof will be omitted. Since the processing configuration of the reception terminal 10 according to the fourth embodiment can be the same as that of the first embodiment, the description thereof will be omitted.
  • FIG. 27 is a diagram showing an example of a processing configuration (processing module) of the server device 20 according to the fourth embodiment.
  • the article list generation unit 207 is added to the configuration of the server device 20 according to the first embodiment.
  • the article list generation unit 207 is a means for calculating information about the articles required at the evacuation center. Specifically, the article list generation unit 207 generates an article list for articles required at each evacuation center based on the number of evacuees listed in the evacuees list.
  • the article list generation unit 207 calculates the required number of articles (food, daily necessities) required at the evacuation center. More specifically, the article list generation unit 207 calculates the required number of articles for each evacuation center. For example, the article list generation unit 207 multiplies the number of evacuees in each evacuation center by a predetermined coefficient (coefficient determined by the number of days, daily consumption, etc.) to obtain the required number of food and daily necessities (toothbrush, etc.). Is calculated.
  • a predetermined coefficient coefficient determined by the number of days, daily consumption, etc.
  • the article list generation unit 207 may calculate the number of articles required for a specific evacuees based on the health information of the evacuees described in the evacuees list. For example, the article list generation unit 207 calculates the required number of medicines for evacuees.
  • the article list generation unit 207 may calculate the number of articles required for a specific evacuees using the article information. For example, the article list generation unit 207 refers to the article information included in the evacuees list of each evacuation center. The article list generation unit 207 calculates the required number for each article described in the article information. For example, the article list generation unit 207 calculates the required number of milk (the amount of milk to be delivered to the evacuation center) at each evacuation center by multiplying the number of evacuees who are described as needing milk by a predetermined coefficient.
  • the article list generation unit 207 may calculate the age of the evacuees based on the date of birth of the evacuees and calculate the number of necessary articles based on the calculated age. For example, the article list generation unit 207 may calculate the number of infants housed in each evacuation center and calculate the quantity of necessary articles (milk, diapers, etc.).
  • the article list generation unit 207 generates a list summarizing the article names and their numbers calculated based on the evacuees list of each evacuation center. For example, the article list generation unit 207 generates an article list as shown in FIG. 28.
  • the article list generation unit 207 provides the generated article list to the staff of the management center and the like.
  • the article list generation unit 207 takes measures such as printing the article list, displaying it on the screen, and sending it to the e-mail address of the staff.
  • the staff arranges necessary articles based on the article list provided by the server device 20.
  • the server device 20 automatically and accurately determines the items required at each evacuation center and the number thereof using the evacuees list generated for each evacuation center. Calculate to.
  • the staff of the management center may deliver the goods to the evacuation shelter according to the goods list generated by the server device 20, and the evacuation shelter can be operated efficiently.
  • the medicines and the like that are indispensable for the evacuees' lives will be surely arranged, the evacuees' anxiety and stress will be reduced.
  • the server device 20 analyzes the evacuees list and provides useful information to the staff and residents of the management center will be described.
  • the schematic configuration of the shelter management system according to the fifth embodiment can be the same as the configuration of the first embodiment, the description thereof will be omitted. Since the processing configuration of the reception terminal 10 according to the fifth embodiment can be the same as that of the first embodiment, the description thereof will be omitted.
  • FIG. 29 is a diagram showing an example of a processing configuration (processing module) of the server device 20 according to the fifth embodiment.
  • the list analysis unit 208 is added to the configuration of the server device 20 according to the first embodiment.
  • the list analysis unit 208 analyzes the resident information database and the evacuees list, and identifies the inhabitants who are not evacuated and are expected to stay at home or the like. The list analysis unit 208 identifies the inhabitants registered in the inhabitant information database that are not registered in any of the evacuees list of each evacuation center.
  • the list analysis unit 208 identifies the inhabitants who are not listed in the evacuees list among the plurality of inhabitants stored in the inhabitant information database, and generates a list of the identified inhabitants.
  • the list analysis unit 208 may provide the generated list to the staff of the management center as a “non-evacuee list”.
  • the list analysis unit 208 may analyze the evacuees list of each evacuation center and generate statistical information about the evacuees. For example, the list analysis unit 208 may calculate the rate of increase in evacuees per day, the average value, and the like based on the “date and time of evacuation” of each evacuees list.
  • the list analysis unit 208 may provide the above-calculated statistical values as "evacuee statistical information" to the staff of the management center.
  • the list analysis unit 208 may notify the staff of the management center in real time of the number of evacuees at each evacuation center.
  • the information provided by the list analysis unit 208 is not limited to the management center.
  • the list analysis unit 208 may display the status of each evacuation center (for example, the number of evacuees, etc.) on the homepage of the local government so that the residents can grasp it.
  • the list analysis unit 208 may notify the above information to the contact information (email address, etc.) of the inhabitants registered in advance. With such notifications, residents can accurately grasp the evacuation status of others living in the neighborhood and prevent delays in evacuation.
  • the server device 20 can also manage the life information and physical condition of the evacuees by the evacuees list.
  • the server device 20 can also provide useful information to the management center and the like by analyzing such an evacuees list.
  • the server device 20 can provide useful information to the management center or the like by performing an analysis based on the life information described in the evacuees list.
  • the server device 20 manages the history of life information (body surface temperature) of evacuees in an evacuees list. For example, the server device 20 authenticates the evacuees a plurality of times in a day via the supply terminal 30 (for example, authenticates the evacuees in the morning, day and night). At that time, since the server device 20 acquires the life information (body surface temperature) of the evacuees, the history of the life information about each evacuees is generated.
  • the list analysis unit 208 calculates the average body surface temperature for each evacuation center on a regular basis or at a predetermined timing, and if an increase in the average body surface temperature is confirmed, notifies the staff of the management center to that effect. do. Specifically, the list analysis unit 208 notifies the management center of the spread of infectious diseases in the evacuation center if the average body surface temperature is equal to or higher than a predetermined value. The staff of the management center will take appropriate measures in accordance with the notification.
  • the server device 20 can provide useful information to the staff of the management center and the local residents by analyzing the evacuees list.
  • FIG. 30 is a diagram showing an example of the hardware configuration of the server device 20.
  • the server device 20 can be configured by an information processing device (so-called computer), and includes the configuration illustrated in FIG. 30.
  • the server device 20 includes a processor 311, a memory 312, an input / output interface 313, a communication interface 314, and the like.
  • the components such as the processor 311 are connected by an internal bus or the like and are configured to enable mutual communication.
  • the configuration shown in FIG. 30 does not mean to limit the hardware configuration of the server device 20.
  • the server device 20 may include hardware (not shown) or may not include an input / output interface 313 if necessary.
  • the number of processors 311 and the like included in the server device 20 is not limited to the example of FIG. 30, and for example, a plurality of processors 311 may be included in the server device 20.
  • the processor 311 is a programmable device such as a CPU (Central Processing Unit), an MPU (Micro Processing Unit), and a DSP (Digital Signal Processor). Alternatively, the processor 311 may be a device such as an FPGA (Field Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit). The processor 311 executes various programs including an operating system (OS).
  • OS operating system
  • the memory 312 is a RAM (RandomAccessMemory), a ROM (ReadOnlyMemory), an HDD (HardDiskDrive), an SSD (SolidStateDrive), or the like.
  • the memory 312 stores an OS program, an application program, and various data.
  • the input / output interface 313 is an interface of a display device or an input device (not shown).
  • the display device is, for example, a liquid crystal display or the like.
  • the input device is, for example, a device that accepts user operations such as a keyboard and a mouse.
  • the communication interface 314 is a circuit, module, etc. that communicates with other devices.
  • the communication interface 314 includes a NIC (Network Interface Card) and the like.
  • the function of the server device 20 is realized by various processing modules.
  • the processing module is realized, for example, by the processor 311 executing a program stored in the memory 312.
  • the program can also be recorded on a computer-readable storage medium.
  • the storage medium may be a non-transient such as a semiconductor memory, a hard disk, a magnetic recording medium, or an optical recording medium. That is, the present invention can also be embodied as a computer program product. Further, the above program can be downloaded via a network or updated by using a storage medium in which the program is stored. Further, the processing module may be realized by a semiconductor chip.
  • reception terminal 10, the supply terminal 30, and the like can also be configured by the information processing device in the same manner as the server device 20, and the basic hardware configuration thereof is not different from that of the server device 20, so the description thereof will be omitted.
  • the reception terminal 10 may be provided with a camera device. Further, the reception terminal 10 may be provided with thermography as needed.
  • the server device 20 is equipped with a computer, and the function of the server device 20 can be realized by causing the computer to execute a program. Further, the server device 20 executes the control method of the server device by the program.
  • the function of the server device 20 may be realized by a plurality of devices.
  • the "authentication function" of the server device 20 may be realized by another device.
  • the server device 20 may be able to register the contact information of a person other than the family at the time of resident registration.
  • the server device 20 stores the contact information of a person who supports (supports evacuation) the inhabitants requiring long-term care in the event of a disaster.
  • the person who supports the above-mentioned residents corresponds to the person in charge of the residents' association, etc. that has jurisdiction over the area where the residents live.
  • the resident registration unit 202 registers the contact information of the supporter as resident information regarding the residents requiring long-term care.
  • the server device 20 includes a support request unit 209 (see FIG. 31). In the event of a disaster, the Support Request Department 209 requests the contact information registered in advance with the care recipient to evacuate the care recipient.
  • the support request unit 209 manages the status of the care recipient. Specifically, the support request unit 209 sets the status of the care recipient from "before evacuation” to "evacuating" by issuing the above request. When the care-requiring person arrives at the evacuation center, the support requesting unit 209 identifies the care-requiring person by biometric authentication and sets the status to "evacuation completed”.
  • the support request unit 209 of the server device 20 may provide the management center with a list of names and statuses (before evacuation, during evacuation, completion of evacuation) of the care recipient. At the management center, the status of the care recipient can be grasped in real time from the provided list information, and necessary support and countermeasures can be taken promptly.
  • the server device 20 may provide the inhabitants with an interface that realizes a search for shelters and accommodation areas where families are accommodated.
  • the server device 20 includes a family search unit 210 (see FIG. 32).
  • the family search unit 210 displays a GUI for inputting the name of the family to be searched on the searcher's terminal.
  • the family search unit 210 searches the evacuees list using the acquired name as a key.
  • the family search unit 210 transmits information on the evacuation area and the accommodation area of the evacuees list that hit the search to the terminal of the searcher.
  • the server device 20 may notify the inhabitants of the fact that the family has evacuated to the evacuation center.
  • the server device 20 registers not only the name of the family described in the family information but also the contact information (email address, etc.) of the family.
  • the evacuees management unit 204 acquires the information of the new evacuees
  • the evacuees management unit 204 confirms the corresponding family information. If the contact information is registered together with the family name, the evacuees management department 204 notifies the registered contact information that the family member has evacuated.
  • the server device 20 may urge the inhabitants to update the registered inhabitant information on a regular basis or at a predetermined timing.
  • the resident registration unit 202 sends a sentence or the like describing the necessity of updating information to the contact information of the resident who has registered as a resident.
  • the contents registered in the resident information database will be updated by sending the text. That is, the server device 20 prompts the inhabitants to update the inhabitant information, so that the inhabitant information database is updated periodically or at a predetermined timing.
  • the server device 20 may provide the evacuees with image data (still images, moving images) around the home.
  • the server device 20 includes an image reproduction unit 220 (see FIG. 33).
  • the staff of the management center move around the disaster area by vehicle, etc., and collect image data by taking pictures of the disaster area.
  • the staff or the like associates the acquired image data with the acquisition location (address) of the image and stores it in the server device 20.
  • the image reproduction unit 220 displays a GUI for the inhabitants to input an address or the like on a terminal (a terminal owned by the inhabitants or a terminal installed in an evacuation center).
  • the image reproduction unit 220 reproduces the image data stored in association with the address acquired by the GUI on the terminal.
  • the image reproduction unit 220 may identify the evacuee standing in front of the terminal by biometric authentication and reproduce the image data associated with the characteristic evacuee's address. Not only when the staff of the management center collects the image data, the image data of the security camera or the like installed in the area may be registered in the server device 20. With the above measures, the server device 20 can provide a state near the home of the disaster victim (evacuee).
  • the server device 20 may support the victim's application for a disaster certificate.
  • the server device 20 includes a disaster victim support unit 221 (see FIG. 34).
  • the server device 20 can confirm the identity of the resident by means of an identification card.
  • the disaster victim support department 221 acquires the biological information of the applicant for the disaster certificate from the terminal installed in the evacuation center or the like.
  • the victim support department 221 succeeds in biometric authentication of the applicant, it outputs (prints) a document certifying the identity of the applicant. Victims may apply for the issuance of a disaster certificate by using the document as a substitute for the identity certificate.
  • the biometric information related to the "face image” is transmitted from the reception terminal 10 to the server device 20 has been described.
  • the biometric information related to the "feature amount generated from the face image” may be transmitted from the reception terminal 10 or the like to the server device 20.
  • the server device 20 may execute a collation process with the feature amount registered in the resident information database using the acquired feature amount (feature vector).
  • the resident information database and the evacuees list are configured inside the server device 20
  • these databases and the like may be built on an external database server or the like. That is, some functions of the server device 20 may be implemented in another server.
  • evacuees are managed by using a list of evacuees different from the resident information database.
  • evacuees may be managed using a resident information database.
  • the resident information database may have fields related to evacuation sites and containment areas for evacuees.
  • the server device 20 may manage the evacuees by using the evacuation area field or the like of the resident information database.
  • the reception terminal 10 or the like changes the message to be notified to the evacuees (certified persons) based on the information acquired from the server device 20
  • the server device 20 may generate a message according to the result of the authentication process, the accommodation destination of the evacuees, the physical condition, etc., and send the message to the reception terminal 10 or the like. That is, the terminal used in the evacuation center such as the reception terminal 10 may have a simple configuration having a camera function, a message output function, and the like.
  • the server device 20 may use the face image acquired from the reception terminal 10 or the like for a purpose different from biometric authentication. For example, the server device 20 analyzes the acquired face image and determines whether or not the person to be authenticated wears a mask. The server device 20 manages the determination result in an evacuees list or the like. The server device 20 may analyze the result of the mask wearing determination stored in the evacuees list and calculate the mask wearing rate. Further, the server device 20 may calculate the number of masks to be distributed to each evacuation center based on the calculated mask wearing rate.
  • the mask wearing rate may be used to determine the accommodation of evacuees.
  • the server device 20 may calculate the mask wearing rate for each accommodation area and determine the accommodation destination of the evacuees according to the mask wearing rate. For example, the server device 20 may preferentially select a storage area having a high mask wearing rate as a storage destination. That is, even if the density of the containment area is high, if the containment area has a high mask wearing rate, the risk of the spread of infectious diseases is considered to be relatively low. You may choose.
  • the server device 20 may temporarily hold the biometric information (face image, feature amount) of the authentication failure person. In this case, the server device 20 may execute a collation process using the temporarily held biometric information and the biometric information (chip face image) acquired from the reception terminal 10.
  • the physical condition of the person to be authenticated is determined using one life information (body surface temperature).
  • the physical condition of the person to be authenticated may be comprehensively determined using a plurality of life information.
  • a learning model is prepared by machine learning using teacher data in which life information (combination of a plurality of life information) is labeled with respect to physical condition.
  • the server device 20 may acquire the physical condition by inputting the life information of the person to be authenticated into the learning model.
  • Any algorithm such as a support vector machine, boosting, or a neural network can be used to generate the learning model. Since known techniques can be used for algorithms such as the support vector machine, the description thereof will be omitted.
  • the server device 20 may transmit a list of accommodation areas that can accommodate evacuees to the reception terminal 10 so that the evacuees can select the accommodation area.
  • the reception terminal 10 may display the accommodation area on the map information imitating the evacuation center and display a GUI that allows the evacuees to select the accommodation area.
  • the reception terminal 10 transmits the accommodation area selected by the evacuees to the server device 20.
  • the server device 20 manages the accommodation destination of the evacuees using the acquired accommodation area.
  • a face image (chip face image) read from an IC chip of an identification card is used when confirming the identity of an evacuee has been described.
  • the face photograph described in the identification card may be used for identification.
  • the facial photograph may be acquired by a scanner or the like.
  • the server device 20 manages and stores the residents who have been pre-registered and housed in the evacuation center and the residents who have been housed in the evacuation center by presenting the identification card at the evacuation center without pre-registering. You may. Further, the server device 20 analyzes the information (pre-registered and accommodated, accommodated without pre-registration), and generates data showing the tendency, characteristics, etc. of the residents who pre-register and the residents who do not pre-register. May be good. For example, the server device 20 may generate the ratio of residents who pre-register by age group, region, etc., and residents who do not. The server device 20 may provide the generated data (statistical information) to the staff (local government) of the management center.
  • the server device 20 may provide useful information for the management of one evacuation center.
  • the server device 20 may highlight and display the accommodation area in which the unwell person (fever) is accommodated on the floor map (see FIG. 35).
  • the server device 20 may display a marker or the like on the map so that a person who is in poor physical condition can be identified.
  • the server device 20 may provide useful information for managing a plurality of shelters.
  • the server device 20 may display an evacuation center where a large number of people in poor physical condition are accommodated on the map (see FIG. 36).
  • each embodiment may be used alone or in combination. For example, it is possible to replace a part of the configuration of the embodiment with the configuration of another embodiment, or to add the configuration of another embodiment to the configuration of the embodiment. Further, it is possible to add, delete, or replace a part of the configuration of the embodiment with another configuration.
  • the present invention is suitably applicable to evacuation shelter management systems constructed in local governments and the like.
  • [Appendix 1] An authentication unit that acquires biometric information of evacuees from a reception terminal installed in an evacuation center and performs biometric authentication using the acquired biometric information and biometric information of each of a plurality of residents stored in advance.
  • the management department which manages the evacuees accepted into the evacuation shelter according to the success of the biometric authentication by the evacuees list
  • a confirmation unit that acquires information obtained from the identification card presented by the biometric authentication failure person to the reception terminal and confirms the identity of the authentication failure person based on the acquired information.
  • the management unit is a server device that manages an authentication failure person who has succeeded in identity verification as an evacuees accepted by the evacuation shelter using the evacuees list.
  • Appendix 2 The server device according to Appendix 1, wherein the confirmation unit confirms the identity of the authentication failure person by using the information obtained from the IC chip mounted on the identification card.
  • Appendix 3 The server device according to Appendix 2, wherein the confirmation unit confirms the identity of the authentication failure person by using the biometric information of the authentication failure person acquired from the reception terminal and the biometric information recorded in the IC chip.
  • the management unit determines the accommodation destination of the successful authentication person who succeeded in biometric authentication or the authentication failure person who succeeded in identity verification from at least one accommodation area in the evacuation center.
  • the resident information database Further equipped with a resident information database that stores the biometric information of each of the plurality of inhabitants.
  • the server device according to any one of Supplementary note 1 to 5, wherein the resident information database is updated periodically or at a predetermined timing.
  • the reception terminal installed at the evacuation center and The server device connected to the reception terminal and Including The server device is An authentication unit that acquires biometric information of evacuees from the reception terminal and performs biometric authentication using the acquired biometric information and biometric information of each of a plurality of residents stored in advance.
  • the management department which manages the evacuees accepted into the evacuation shelter according to the success of the biometric authentication by the evacuees list,
  • a confirmation unit that acquires information obtained from the identification card presented by the biometric authentication failure person to the reception terminal and confirms the identity of the authentication failure person based on the acquired information.
  • the management unit is an evacuation shelter management system that manages an authentication failure person who has succeeded in identity verification as an evacuees accepted by the evacuation shelter using the evacuees list.
  • the authentication unit notifies the reception terminal that the biometric authentication of the evacuees has failed, and the authentication unit notifies the reception terminal.
  • the evacuation center management system according to Appendix 7, wherein the reception terminal requests the person who has failed the authentication to present an identification card in response to receiving the notification of the failure of the biometric authentication.
  • the reception terminal transmits an evacuee registration request including information obtained from the IC chip mounted on the identification card to the server device.
  • the evacuation shelter management system according to Appendix 8, wherein the confirmation unit confirms the identity of the authentication failure person by using the information included in the evacuees registration request.
  • the evacuees registration request includes the biometric information of the authentication failure person and the biometric information of the resident who has been issued the identification card.
  • the evacuation center management system according to Appendix 9, wherein the confirmation unit confirms the identity by collation processing using the biometric information of the authentication failure person and the biometric information of the resident who has been issued the identification card.
  • the management unit determines the accommodation destination of the successful authentication person who succeeded in biometric authentication or the authentication failure person who succeeded in the identity verification from at least one accommodation area in the evacuation center, and the determined accommodation.
  • the evacuation shelter management system according to any one of Supplementary note 7 to 10, wherein the reception terminal outputs a message regarding the notified accommodation destination.
  • the evacuation center management system according to any one of Supplementary note 7 to 11, wherein the reception terminal notifies a predetermined message to the evacuees who have failed to confirm their identities or the evacuees who cannot present their identification cards. ..
  • the evacuees registration request includes the personal information of the inhabitants who have been issued the identification card.
  • the evacuation shelter management system according to Appendix 10, wherein the management unit describes the personal information of the authentication failure person who succeeded in the identity confirmation in the evacuees list.
  • Biometric information of the evacuees is acquired from the reception terminal installed in the evacuation center, and biometric authentication is performed using the acquired biometric information and the biometric information of each of the plurality of residents stored in advance.
  • the evacuees accepted into the evacuation shelter according to the success of the biometric authentication are managed by the evacuees list.
  • the information obtained from the identification card presented by the biometric authentication failure person to the reception terminal is acquired, and the identity of the authentication failure person is confirmed based on the acquired information.
  • a method for controlling a server device in which an authentication failure person who succeeds in identity verification is managed as an evacuee accepted by the evacuation shelter using the evacuees list.

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Abstract

L'invention concerne un dispositif serveur avec lequel il est facile de créer une liste d'évacuation. Le dispositif serveur comprend une unité d'authentification, une unité de traitement et une unité de confirmation. L'unité d'authentification acquiert des informations biologiques concernant un évacué à partir d'un terminal de réception installé dans un abri d'évacuation, et utilise les informations biologiques acquises et les informations biologiques de chacun d'une pluralité de résidents qui ont été stockées à l'avance pour effectuer une authentification biométrique. Selon une authentification biométrique réussie, l'unité de gestion gère, au moyen d'une liste d'évacuation, un évacué qui est vérifié dans l'abri d'évacuation. L'unité de confirmation acquiert des informations qui sont obtenues à partir d'un document d'identification personnel présenté au niveau du terminal de réception par une personne dont l'authentification par authentification biométrique a échoué, et confirme, sur la base des informations acquises, l'identité de la personne dont l'authentification a échoué. L'unité de gestion utilise la liste d'évacuation pour gérer, en tant qu'évacué qui a été vérifié dans l'abri d'évacuation, une personne dont l'authentification a échoué et dont l'identité a été confirmée avec succès.
PCT/JP2020/032358 2020-08-27 2020-08-27 Dispositif serveur, système de gestion d'abri d'évacuation, procédé de commande de dispositif serveur et support d'enregistrement WO2022044200A1 (fr)

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JP2022544997A JP7452670B2 (ja) 2020-08-27 2020-08-27 サーバ装置、避難所管理システム及びサーバ装置の制御方法
PCT/JP2020/032358 WO2022044200A1 (fr) 2020-08-27 2020-08-27 Dispositif serveur, système de gestion d'abri d'évacuation, procédé de commande de dispositif serveur et support d'enregistrement

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