WO2021244053A1 - 实现物流物件提取的方法、设备及系统 - Google Patents

实现物流物件提取的方法、设备及系统 Download PDF

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Publication number
WO2021244053A1
WO2021244053A1 PCT/CN2021/074332 CN2021074332W WO2021244053A1 WO 2021244053 A1 WO2021244053 A1 WO 2021244053A1 CN 2021074332 W CN2021074332 W CN 2021074332W WO 2021244053 A1 WO2021244053 A1 WO 2021244053A1
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WIPO (PCT)
Prior art keywords
user
pickup
task
server device
information
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PCT/CN2021/074332
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English (en)
French (fr)
Inventor
吴晓佟
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上海掌门科技有限公司
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Publication of WO2021244053A1 publication Critical patent/WO2021244053A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned

Definitions

  • This application relates to the field of information technology, and in particular to a method, equipment and system for extracting logistics objects.
  • express end delivery has become an important node in express delivery services.
  • the existing express delivery schemes mainly consist of the following two:
  • Solution 1 The delivery staff of the courier company will deliver the courier to the recipient, but if the recipient is inconvenient to receive it at the time, the delivery staff may need to come to deliver the parcel a second time, and the user will not receive the parcel in time, and the delivery will also be generated.
  • the repeated operations of transportation, distribution, and warehousing increase the burden on delivery personnel and express delivery sites.
  • the handover place with courier personnel is relatively fixed, such as the door of a community or downstairs, that is, the courier cannot be delivered directly to the recipient. At this time, even if the recipient is convenient to pick up the package, It takes some round-trip time to complete the pickup, which will cause inconvenience to the user.
  • Option 2 The delivery personnel of the express company deliver the express to a fixed storage location in a certain area, such as collection sites, express delivery cabinets, etc., and the recipient can choose the pickup time to pick up the express at the corresponding storage location .
  • this solution still has some inconveniences.
  • the fixed storage point is far away from itself, and the pickup is time-consuming and laborious, and the collection site has a fixed opening time. If the time is missed, the pickup will be delayed.
  • the express self-pickup cabinets are limited by the number of delivery. In actual scenarios, the number of self-pickup cabinets in an area is limited. If they are not picked up in time, they will easily be full. Subsequent express delivery cannot be stored smoothly. Only the aforementioned Delivery is completed for solution one.
  • the efficiency of the current express delivery method is low, which will cause the user to spend more time when picking up the parcel, and bring the inconvenience of picking up the parcel to the user.
  • One purpose of this application is to provide a method, equipment and system for extracting logistics objects.
  • some embodiments of the present application provide a method for extracting logistics objects on a first user equipment, and the method includes:
  • the first user equipment sends the pickup demand information to the server device, so that the server device generates a pickup task according to the pickup demand information, and determines a second user matching the pickup task.
  • the first user and the second user corresponding to the first user equipment correspond to the same target area;
  • the first user equipment authorizes the second user to pick up the item, so that the second user obtains the right to pick up the object;
  • the server device sets the task status as a sent confirmation request
  • the first user equipment After receiving the confirmation request, the first user equipment sends the end confirmation information of the pickup task to the server device based on the input operation of the first user, so that the server device can transfer the pickup task to the server device.
  • the status of is updated to completed.
  • Some embodiments of the present application also provide a method for implementing logistics object extraction on a server device, the method including:
  • the server device obtains the pickup demand information from the first user device
  • the server device generates a pickup task according to the pickup demand information, and determines a second user matching the pickup task, wherein the first user and the second user corresponding to the first user device correspond to The same target area;
  • the server device pushes the pickup task to the second user device corresponding to the second user;
  • the server device After the second user completes the pickup task, the server device sets the task status as delivered, and sends a confirmation request to the first user device;
  • the server device updates the status of the pickup task to completed according to the completion confirmation information of the pickup task that is fed back by the first user equipment after acquiring the confirmation request.
  • Some embodiments of the present application also provide a method for extracting logistics objects on a second user equipment, and the method includes:
  • the second user equipment obtains the pickup task pushed by the server device, and the pickup task is generated by the server device according to the pickup demand information from the first user device.
  • the first user device corresponds to the first user device.
  • the user and the second user correspond to the same target area;
  • the second user equipment sends delivery information to the server device based on the input operation of the second user after completing the pickup task, so that the server device updates the task status of the pickup task to delivered .
  • the embodiments of the present application also provide a device for extracting logistics objects.
  • the device includes a memory for storing computer program instructions and a processor for executing computer program instructions. When the computer program instructions are processed by the processing When the device is executed, the device is triggered to execute the method for realizing the extraction of logistics objects.
  • the embodiment of the present application also provides a computer-readable medium on which computer program instructions are stored, and the computer-readable instructions can be executed by a processor to implement a method for extracting logistics objects.
  • the embodiment of the present application also provides a system for realizing the extraction of logistics objects, and the system includes:
  • the first user equipment sends the pickup demand information to the server device, authorizes the pickup of the second user, and obtains that the server device sets the task status to sent after the second user completes the pickup task Send a confirmation request, and after receiving the confirmation request, send the end confirmation information of the pickup task to the server device based on the input operation of the first user, wherein the first user corresponding to the first user device Correspond to the same target area as the second user;
  • the second user equipment obtains the pickup task pushed by the server device, and sends delivery information to the server device based on the input operation of the second user after completing the pickup task;
  • the server device obtains the pickup demand information from the first user equipment, generates the pickup task according to the pickup demand information, and determines the second user matching the pickup task to send the second user corresponding to the second user
  • the user equipment pushes the pickup task, and after the second user completes the pickup task, the task status is delivered, a confirmation request is sent to the first user equipment, and the first user equipment is The completion confirmation information of the pickup task that is fed back after the confirmation request, and the status of the pickup task is updated to completed.
  • the first user with the pickup requirement can send the pickup requirement information to the server device through the first user equipment used by the user, so that The server device generates a pickup task according to the pickup demand information, and determines a second user matching the pickup task; then the server device can push the pickup task to the second user used by the second user.
  • the user equipment after the first user equipment authorizes the second user to pick up the package, the second user can pick up the item he needs on behalf of the first user; the second user can pick up the package and deliver it to the first user.
  • the server device updates the status of the pickup task Is completed, thus completing the entire pickup process.
  • FIG. 1 is a schematic diagram of the interaction process between various devices in a method for extracting logistics objects according to an embodiment of the application;
  • FIG. 2 is a schematic diagram of interaction between a server device and a first user device when a task is released in an embodiment of the application;
  • FIG. 3 is a schematic diagram of a selection interface displayed by the first user equipment when a task is released according to an embodiment of the application;
  • FIG. 4 is a schematic diagram of an interaction mode between a server device and a second user equipment when a task is issued in an embodiment of the application;
  • FIG. 5 is a schematic diagram of another interaction mode between the server device and the second user equipment when a task is released according to an embodiment of the application;
  • FIG. 6 is a schematic diagram of the structure of a computing device that realizes the extraction of logistics objects in the implementation of this application;
  • both the terminal and the equipment serving the network include one or more processors (CPU), input/output interfaces, network interfaces, and memory.
  • processors CPU
  • input/output interfaces network interfaces
  • memory volatile and non-volatile memory
  • the memory may include non-permanent memory in a computer-readable medium, random access memory (RAM) and/or non-volatile memory, such as read-only memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.
  • RAM random access memory
  • ROM read-only memory
  • flash RAM flash memory
  • Computer-readable media includes permanent and non-permanent, removable and non-removable media, and information storage can be realized by any method or technology.
  • the information can be computer-readable instructions, data structures, program modules, or other data.
  • Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, read-only compact disc (CD-ROM), digital versatile disc (DVD) or other optical storage, magnetic cassette type Magnetic tape, magnetic tape storage or other magnetic storage devices or any other non-transmission media can be used to store information that can be accessed by computing devices.
  • PRAM phase change memory
  • SRAM static random access memory
  • DRAM dynamic random access memory
  • RAM random access memory
  • ROM read-only memory
  • EEPROM electrically erasable programmable read-only memory
  • flash memory or other memory
  • the embodiment of the application provides a method for extracting logistics objects.
  • the method is implemented based on the interaction between the first user equipment, the second user equipment, and the server device, so that users with pickup needs can perform pickups.
  • the submission of piece requirements and the claim of pickup tasks help users to extract objects flexibly and efficiently through this mutual assistance between users.
  • the first user equipment and the second user equipment are equipment used by the first user and the second user respectively, including but not limited to various terminal equipment such as computers, mobile phones, tablets, smart watches, etc.
  • the server device may include, but is not limited to, a network host, a single network server, a set of multiple network servers, or a set of computers based on cloud computing.
  • the cloud consists of a large number of hosts or network servers based on Cloud Computing.
  • cloud computing is a kind of distributed computing, a virtual computer composed of a group of loosely coupled computer sets.
  • a server program that can realize the function of extracting logistics objects can be run in the server device to complete the corresponding processing and the interaction logic between other devices.
  • FIG. 1 shows the interaction process between various devices in a method for extracting logistics objects provided by an embodiment of the present application.
  • the interaction process involves a first user equipment 110, a second user equipment 120, and a server device 130, at least Including the following processing steps:
  • step S101 the first user equipment sends pickup demand information to the server device.
  • the first user device is a terminal device used by a first user who needs to pick up a piece.
  • the first user logs in to the corresponding client program running on any terminal device through his own account information, so that the terminal device becomes the terminal device in this solution.
  • the first user equipment For example, after user A uses his account information to log in to the client program on the mobile phone, when user A has a pickup request, he can use the client program to control the phone to send pickup request information to the server device. At this time, user A It is the first user, and the mobile phone used is the first user equipment.
  • the pickup demand information is information used to indicate that the first user has a pickup demand and hopes that other users can pick it up on their behalf. Therefore, the pickup demand information can be sent only when certain preset conditions are met, so as to avoid sending the pickup demand information when there is no pickup demand due to the misoperation of the first user, causing the server device to issue incorrect pickups. Pieces of tasks.
  • the preset condition may be that the object to be extracted enters the target area.
  • the target area may be a preset range around the receiving address of the first user, or the first The collection point of the object corresponding to the user's receiving address, the express self-pickup counter, etc.
  • the first user equipment may provide the first user with an operation portal of the pickup task, so that the first user can input and issue a trigger operation.
  • the operation portal may be an operation interface displayed in the client program after satisfying the preset condition, so that the user can input a release trigger operation in the operation interface.
  • the first user equipment may add a release button to the logistics information display interface of the object in the client program, and the user can input a release trigger operation by clicking the release button.
  • the release trigger operation is used to trigger the first user equipment to send pickup demand information to the server device.
  • the first user equipment can send the request to the server device after detecting that the user clicks the release button. Send pickup request information.
  • the server equipment can judge whether the object has entered the target area according to the logistics information of the object.
  • the method for the server equipment to obtain the logistics information can be from the information interface opened by other logistics systems, which can be obtained through the information interface
  • the logistics information of the items delivered to various logistics companies, or the server equipment can directly obtain the logistics information from each logistics link, for example, the courier and the transporter directly provide the logistics information of the article in each logistics link.
  • the server device may send notification information to the first user equipment that the object has entered the target area, so that the first user equipment can be based on the The notification information confirms that the object has entered the target area.
  • Step S102 The server device obtains the pickup demand information from the first user device.
  • Step S103 The server device generates a pickup task according to the pickup demand information, and determines a second user matching the pickup task, where the first user and the second user correspond to the same target area.
  • the pickup demand information includes additional information and object description information used to determine the object to be picked up.
  • the object description information used to determine the object to be picked up is a necessary part of the pickup demand information, so that the second user who receives the pickup task can determine the object to be picked up and the pickup location, for example, the current logistics of the object One or more of the circumstances, the name of the object, recipient information, size, weight, quantity, etc.
  • different pickup tasks can be generated.
  • One pickup task can correspond to multiple objects to be extracted, or it can correspond to only one object. For pickup tasks that contain multiple objects, an upper limit can be set to avoid too many objects corresponding to one pickup task.
  • the additional information may be additionally set according to the needs of the first user, and the additional information includes at least any one of delivery method information, task reward information, and matching condition information.
  • the delivery method information is used to indicate how the second user delivers the object to the first user after picking up the object, for example, it may be delivered to a place designated by the first user, or it may be waiting for the first user to the second user It can be picked up in person, or delivered to the first user at a designated time, etc., which can be set according to the needs of the user.
  • Task reward information refers to the reward that the first user gives to the second user after the second user completes the pickup task, such as currency, red envelopes, points, virtual currency, or a promise to help the second user complete something, etc.
  • the matching condition information can provide additional matching conditions when the server device determines a second user matching the pickup task.
  • the additional information may not include the matching condition. If the additional information does not include the matching condition information, the server device automatically matches and obtains a second user suitable for the pickup task according to the default matching rule. For example, it may be considered whether the locations of the first user and the second user are close, whether the frequency of fetching objects by the second user is high, and so on. The server device generally preferentially selects the second user whose location is closer and the frequency of pickup is higher.
  • additional matching conditions can be combined when matching the second user.
  • the matching condition information that restricts the location of the second user can be added at the same time, and the matching condition information can be used to determine where the second user is located.
  • the location is restricted, such as the linear distance from the first user is less than 1 km, in the same cell, the same building, etc., and the location information of the first user is provided at the same time.
  • matching condition information that limits the delivery time of the second user can be added at the same time.
  • the matching condition information can also directly specify the specific user who the first user wants to receive the task. For example, the first user hopes that the user who was collected last time will continue to help collect the item this time, or he hopes to be selected by several friends.
  • the first user equipment may save the sent matching condition information as a historical record of the matching condition information.
  • the used matching condition information can be selected from the history record as the matching condition information for this time.
  • the second user may also be a user who has an object extraction requirement in the target area. Therefore, the second user can extract his own objects at the same time. Complete the pickup task of the first user.
  • Step S104 The server device pushes the pickup task to the second user device corresponding to the second user.
  • Step S105 The second user equipment obtains the pickup task pushed by the server device, thereby completing the interactive process of task release and assignment.
  • the server device can request the first user device and the second user separately during the task release and distribution process confirm.
  • the interaction process includes the following steps:
  • Step S201 After generating a pickup task according to the pickup demand information, the server device first determines a task candidate user that matches the pickup task.
  • the task candidate user may be a user who has an intention to accept the pickup task, or a user who has not confirmed the intention.
  • the server device can directly determine the task candidate user after matching based on the matching rule.
  • the server device needs to interact with these users in advance to confirm their intentions. The process is as follows:
  • the server device generates a pickup task according to the pickup demand information, and determines optional users that match the pickup task.
  • the server device sends task invitation information to the user equipment of the optional user.
  • the user equipment of the optional user returns acceptance information or rejection information to the server device based on the task invitation information.
  • the task invitation information can include an introduction to the pickup task, so that the user can preview the content of the pickup task and judge whether it is suitable for self-collection. If it is suitable for self-collection, the user can choose to accept it, if it is not suitable, the user can choose Refuse. Therefore, for two different choices, the user equipment will return acceptance information or rejection information to the server device based on the user's selection.
  • the server device After the server device receives the feedback information, it can determine the optional user who returns the acceptance information as the task candidate user, so that the task candidate user can be determined as the task candidate user before pushing the task candidate user to the first user device. The intention of the task.
  • Step S202 The server device provides candidate information including task candidate users to the first user equipment.
  • Step S203 The first user equipment obtains candidate information provided by the server device, and displays task candidate users that are available for selection to the first user according to the candidate information.
  • Step S204 The first user equipment determines a second user from the task candidate users according to the first selection operation of the first user, and notifies the server device.
  • Step S205 The server device determines a second user matching the pickup task according to the notification of the first user equipment.
  • the task candidate user is one or more users that meet the requirements of the pickup task selected by the server device.
  • the first user equipment may display the task candidate user to the user in an appropriate manner.
  • a selection interface may be displayed in the first user equipment.
  • user B, user C, user E, and user F displayed in the interface are candidate users for selecting tasks.
  • click the "confirm" button to determine the selected task candidate user as the second user.
  • the above-mentioned operation of selecting and clicking the "confirm” button is the first selection operation.
  • the first selection operation can be set to an appropriate form according to the interaction form of the selection interface.
  • the first user equipment After detecting the above-mentioned first selection operation, the first user equipment can notify the server device, so that the server device finally determines the second user.
  • the server device After detecting the above-mentioned first selection operation, the first user equipment can notify the server device, so that the server device finally determines the second user.
  • the server device and the second user device can interact as shown in Figure 4.
  • the interaction process includes the following steps:
  • Step S401 The server device sends a request for allocation of the pickup task to a second user equipment corresponding to the second user.
  • Step S402 The second user equipment obtains the assignment request of the pickup task from the server device, and determines the first selection information about whether to accept the pickup task according to the second selection operation of the second user. Wherein, after obtaining the assignment request of the pickup task from the server device, the second user equipment may present the introduction information of the pickup task to the second user, so that the second user can view the introduction information of the pickup task. For example, where to pick up the item, how to deliver the item to the first user who issued the pick-up task, time limit, task reward, etc., the second user can perform the corresponding second selection operation according to the introduction information of the pick-up task to choose Whether to accept the pickup task.
  • the second user equipment can determine the first selection information about whether to accept the pickup task according to the operation.
  • the second selection operation is that the user clicks the "Accept" button in the interactive interface, which means The second user has chosen to accept the pickup task.
  • Step S403 The second user equipment sends the first selection information to the server device, so that the server device can determine whether the second user has agreed to accept the pickup task according to the first selection information, and then choose whether to be a second user Push the pickup task.
  • Step S404 The server device obtains the first selection information about whether to accept the pickup task from the second user equipment, and when the first selection information is that the pickup task is accepted, corresponds to the second user The second user equipment of pushes the pickup task.
  • step S405 the second user equipment obtains the pickup task pushed by the server device, thereby completing the allocation of the pickup task.
  • the embodiment of the present application may also provide another way of distributing pickup tasks.
  • the server device and the second user equipment can interact as shown in FIG. 5, and the interaction process includes the following steps:
  • Step S501 The server device pushes task information to the second user device corresponding to the second user.
  • the task information includes optional introduction information of multiple pickup tasks. These pickup tasks can come from different first users with pickup needs, or from the same first user with multiple pickup needs. This allows the second user to choose from multiple pick-up tasks that can be selected.
  • Step S502 The second user equipment obtains task information from the server device, and determines second selection information about the pickup task selected by the second user according to the third selection operation of the second user.
  • the server device may push all the introduction information of the pickup task of the second user released by the first user to the second user device, and the second user device will present all the introduction information of these pickup tasks after receiving it.
  • the second user can select one or more pickup tasks according to his wishes, and input the second selection information into the second user equipment through corresponding operations.
  • the operation of inputting the second selection information is the third selection operation, and its specific implementation can refer to the first selection operation and the second selection operation.
  • Step S503 The second user equipment sends the second selection information to the server device, so that the server device can determine which pickup task the second user wants to accept according to the second selection information, and then push the pickup task To the second user device.
  • Step S504 The server device obtains second selection information about the pickup task selected by the second user from the second user equipment, and pushes the corresponding pickup task to the second user according to the second selection information equipment.
  • Step S505 The second user equipment obtains the pickup task pushed by the server device, thereby completing the allocation of the pickup task.
  • step S106 may be executed, and the first user device authorizes the pickup of the second user, so that the second user obtains the right to extract the object, instead of the first user. Extract the object.
  • the second user After the second user accepts the pickup task, it means that the second user will replace the first user to pick up the object belonging to the first user. In order for the second user to successfully pick up the object, the second user needs to obtain the right to pick up the object.
  • the permission for the pickup can be in different ways depending on the way the object is picked up. For example, it can be a pickup voucher such as a QR code, pickup code, or targeted SMS, or it can be a scan directly added to the second user’s account. Code permissions, etc. Therefore, in the solution of the embodiment of the present application, at least the following manners can be adopted to authorize the second user.
  • the first user equipment sends a pickup voucher to the second user equipment.
  • the second user equipment can receive the pickup voucher from the first user equipment, so that the second user can receive the pickup voucher from the first user equipment.
  • Obtain the permission to extract the object For example, if the item is placed in the express self-pickup cabinet, you need to enter the 6-digit pickup code in the express self-pickup cabinet to open the express self-pickup cabinet.
  • the pickup code is sent to the second user device. At this time, the pickup code is the pickup voucher, and the second user obtains the right to extract the object after knowing the pickup code.
  • the pickup permissions corresponding to the accounts of the first user and the second user both need to be managed by the server device.
  • the first user equipment sends authorization information to the server device, so that after the server device obtains the authorization information for the second user from the first user equipment, it can issue the authorization information to the second user according to the authorization information.
  • To authorize the account of the second user and add the permission to extract the object to the account of the second user. For example, if the task recipient corresponding to the pickup task issued by user A is user B, the extraction permission of the object in user A’s account can be synchronized to user B’s account, so that user B’s account adds information about the object Pending information.
  • the original method for user A to pick up the object was to receive it by verifying his account at a fixed storage point or a delivery person (for example, using his account to scan the code), then user B can also use his account in the same way at this time
  • the fixed storage point or the delivery person picks up the items belonging to user A, and then delivers the picked items to user A to complete the pick-up task.
  • Step S107 The second user equipment sends delivery information to the server device based on the input operation of the second user after completing the pickup task. After obtaining the right to extract the object, the second user can replace the first user to extract the object and deliver it to the first user. After the second user picks up and delivers the item, it means that the item has been delivered to the first user, so the second user can perform a preset input operation on the second user device to update the progress of the pickup task. After detecting the preset input operation, the second user equipment can send delivery information to the server device, so that the server device updates the task status of the pickup task to delivered.
  • Step S108 After the second user completes the pickup task, the server device sets the task status as delivered, and sends a confirmation request to the first user device.
  • the server device receives the delivery information from the second user equipment, it indicates that the second user has completed the pickup task. After the task status is updated, the first user can be requested to check whether the pickup task is completed. confirm.
  • Step S109 After receiving the confirmation request, the first user equipment sends the end confirmation information of the pickup task to the server device based on the input operation of the first user. If the second user has delivered the object to the first user in accordance with the requirements of the pickup task, the first user can perform a preset input operation on the first user device to confirm the progress of the pickup task, for example, by clicking The confirmation button, etc. returns an end confirmation message to the server device.
  • the server device may automatically update the status of the pickup task to completed when the preset condition is met.
  • the preset condition may be that the second user completes the pickup task for more than a certain time.
  • Step S110 The server device updates the status of the pickup task to completed according to the completion confirmation information of the pickup task that is fed back by the first user equipment after acquiring the confirmation request.
  • the status of the pickup task will be synchronized to the first user equipment and the second user equipment, so that both the issuer and recipient of the pickup task can understand the current status of the task in real time.
  • other more detailed task status can be set, and the status of the task can be updated in real time through the corresponding trigger mechanism.
  • the status of the pickup task may include pending, picked up, delivered, and completed.
  • the server device can update the status of the pickup task to pending pickup when it pushes the pickup task to the second user.
  • the task status When the task status is picked up, it means that the second user has picked up the item but has not yet delivered it to the first user. In actual scenarios, both the fixed storage point and the logistics equipment used by the courier can be picked up by the user After that, the logistics information of the object is automatically updated, and it can be determined whether the second user picks up the package according to the logistics information. Thus, when the server device obtains the pickup completion information from the logistics device, it updates the task status of the pickup task from issued to picked up.
  • the task status When the task status is delivered, it means that the second user has delivered the object to the first user, and the pickup task can be ended only after the first user confirms the behavior.
  • the second user can send the delivery information by operating the second user equipment after delivering the item. Therefore, when the server device obtains the delivery information from the second user equipment, the task of the pickup task is The status has been updated from picked up to delivered.
  • the server device may transfer the task reward from the account of the first user to the second user according to the task reward information.
  • the user's account For example, if the agreed task reward is points, the server device can transfer the corresponding number of points from the first user’s account to the second user’s account; if the agreed task reward is virtual currency, the server device can transfer the corresponding amount of points from the first user’s account.
  • the corresponding virtual currency is deducted from the account of one user, and the corresponding virtual currency is added to the account of the second user.
  • the server device may establish a communication session or friend relationship between the first user and the second user, and set The social information about the communication session or friend relationship is sent to the first user equipment and the second user equipment. Therefore, for the first user equipment, after determining the second user matching the pickup task, the communication session or friend relationship between the first user and the second user can be displayed, while for the second user equipment. In other words, after obtaining the pickup task pushed by the server device, the communication session or friend relationship between the first user and the second user can be displayed. Through the communication session or the friend relationship, the first user and the second user can communicate, so as to solve various problems that may be encountered in the pickup task.
  • the server device may obtain the cancellation notice of the pickup task from the first user equipment or the second user equipment after the pickup task is generated, Then the pickup task is cancelled according to the cancellation notice.
  • the first user equipment may send a cancellation notice to the server device after the server device generates the pickup task
  • the second user equipment may send the server device to the server device after acquiring the pickup task pushed by the server device Revocation notice.
  • the server device can cancel the generated pickup task, for example, the generated pickup task can be deleted and no longer for it Match the corresponding second user.
  • the cancellation notice from the second user device it means that the second user wants to abandon the pickup task that has been accepted. Therefore, the server device can cancel the pickup task obtained by the second user.
  • the server device can reassign it to other users.
  • the embodiments of this application also provide equipment for extracting logistics objects.
  • the equipment may include a first user equipment, a second user equipment, and a server device.
  • the method of extracting logistics objects is realized in the above-mentioned equipment, and the principle of solving the problem is similar to this method.
  • the device includes a memory for storing computer program instructions and a processor for executing computer program instructions, wherein when the computer program instructions are executed by the processor, the device is triggered to execute the aforementioned method for extracting logistics objects.
  • the equipment for realizing the extraction of logistics objects may include a first user equipment, a second user equipment, and a server device.
  • the logistics object extraction is implemented based on the interaction between the first user equipment, the second user equipment, and the server device. , So that users with pickup needs can submit pickup needs and claim pickup tasks. This mutual assistance between users helps users to extract objects flexibly and efficiently.
  • the first user equipment and the second user equipment are equipment used by the first user and the second user respectively, including but not limited to various terminal equipment such as computers, mobile phones, tablets, smart watches, etc.
  • the server device may include, but is not limited to, a network host, a single network server, a set of multiple network servers, or a set of computers based on cloud computing.
  • the cloud consists of a large number of hosts or network servers based on Cloud Computing.
  • cloud computing is a kind of distributed computing, a virtual computer composed of a group of loosely coupled computer sets.
  • a server program that can realize the function of extracting logistics objects can be run in the server device to complete the corresponding processing and the interaction logic between other devices.
  • FIG. 6 shows the structure of a device suitable for implementing the method and/or technical solution in the embodiment of the present application.
  • the device 600 includes a central processing unit (CPU, Central Processing Unit) 601, which can be stored in a read-only The program in the memory (ROM, Read Only Memory) 602 or the program loaded from the storage part 608 to the random access memory (RAM, Random Access Memory) 603 performs various appropriate actions and processing. In RAM 603, various programs and data required for system operation are also stored.
  • the CPU 601, the ROM 602, and the RAM 603 are connected to each other through a bus 604.
  • An input/output (I/O, Input/Output) interface 605 is also connected to the bus 604.
  • the following components are connected to the I/O interface 605: the input part 606 including a keyboard, a mouse, a touch screen, a microphone, an infrared sensor, etc.; including, for example, a cathode ray tube (CRT, Cathode Ray Tube), a liquid crystal display (LCD, Liquid Crystal Display), The output part 607 of LED display, OLED display, etc. and speakers, etc.; the storage part 608 that includes one or more computer-readable media such as hard disks, optical disks, magnetic disks, and semiconductor memories; and includes such as LAN (Local Area Network, Local Area Network) cards, The communication part 609 of a network interface card such as a modem. The communication section 609 performs communication processing via a network such as the Internet.
  • the input part 606 including a keyboard, a mouse, a touch screen, a microphone, an infrared sensor, etc.
  • CTR cathode ray Tube
  • LCD liquid crystal display
  • the methods and/or embodiments in the embodiments of the present application may be implemented as computer software programs.
  • the embodiments of the present disclosure include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program contains program code for executing the method shown in the flowchart.
  • the computer program is executed by the central processing unit (CPU) 601
  • the above-mentioned functions defined in the method of the present application are executed.
  • the computer-readable medium described in this application may be a computer-readable signal medium or a computer-readable storage medium, or any combination of the two.
  • the computer-readable medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: electrical connections with one or more wires, portable computer disks, hard disks, random access memory (RAM), read-only memory (ROM), erasable Programmable read only memory (EPROM or flash memory), optical fiber, portable compact disk read only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the above.
  • the computer-readable medium may be any tangible medium that contains or stores a program, and the program may be used by or in combination with an instruction execution system, apparatus, or device.
  • a computer-readable signal medium may include a data signal propagated in a baseband or as a part of a carrier wave, and a computer-readable program code is carried therein.
  • This propagated data signal can take many forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing.
  • the computer-readable signal medium may also be any computer-readable medium other than the computer-readable storage medium.
  • the computer-readable medium may send, propagate or transmit the program for use by or in combination with the instruction execution system, apparatus, or device .
  • the program code contained on the computer-readable medium can be transmitted by any suitable medium, including but not limited to: wireless, wire, optical cable, RF, etc., or any suitable combination of the above.
  • the computer program code used to perform the operations of this application can be written in one or more programming languages or a combination thereof.
  • the programming languages include object-oriented programming languages—such as Java, Smalltalk, C++, and also conventional The procedural programming language-such as "C" language or similar programming language.
  • the program code can be executed entirely on the user's computer, partly on the user's computer, executed as an independent software package, partly on the user's computer and partly executed on a remote computer, or entirely executed on the remote computer or server.
  • the remote computer can be connected to the user’s computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or it can be connected to an external computer (for example, using an Internet service provider to pass Internet connection).
  • LAN local area network
  • WAN wide area network
  • Internet service provider for example, using an Internet service provider to pass Internet connection.
  • each block in the flowchart or block diagram can represent a module, program segment, or part of code, and the module, program segment, or part of code contains one or more for realizing the specified logic function.
  • Executable instructions can also occur in a different order from the order marked in the drawings. For example, two blocks shown one after the other can actually be executed substantially in parallel, or they can sometimes be executed in the reverse order, depending on the functions involved.
  • each block in the block diagram and/or flowchart, and the combination of the blocks in the block diagram and/or flowchart can be implemented by a dedicated hardware-oriented system that performs the specified functions or operations Or it can be realized by a combination of dedicated hardware and computer instructions.
  • the present application also provides a computer-readable medium.
  • the computer-readable medium may be included in the device described in the foregoing embodiment; or it may exist alone without being assembled into the device.
  • the aforementioned computer-readable medium carries one or more computer-readable instructions, and the computer-readable instructions can be executed by a processor to implement the aforementioned methods and/or technical solutions of the multiple embodiments of the present application.
  • the clear operation entered by the user in the interactive interface displaying the unread message identifier can be obtained, and then based on the clear operation, one or The unread message identifiers displayed at multiple preset types of communication objects are cleared.
  • a clear operation can be used to clear the unread messages displayed at one or more preset types of communication objects.
  • the read message identification is all cleared, so the operation is simpler and the user experience is better.
  • this application can be implemented in software and/or a combination of software and hardware.
  • it can be implemented by an application specific integrated circuit (ASIC), a general purpose computer or any other similar hardware device.
  • the software program of the present application may be executed by a processor to realize the above steps or functions.
  • the software program (including related data structures) of the present application can be stored in a computer-readable recording medium, such as RAM memory, magnetic or optical drive or floppy disk and similar devices.
  • some steps or functions of the present application may be implemented by hardware, for example, as a circuit that cooperates with a processor to execute each step or function.

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Abstract

提供了实现物流物件提取的方法、设备及系统，该方法可以基于第一用户设备（110）、第二用户设备（120）以及服务端设备（130）之间的交互实现，使得有取件需求的用户之间，可以进行取件需求的提交和取件任务的认领，通过这种用户之间的互助方式，帮助用户提取物件。

Description

实现物流物件提取的方法、设备及系统
本申请是以CN申请号为 202010506837.9，申请日为 2020.06.05的申请为基础，并主张其优先权，该CN申请的公开内容在此作为整体引入本申请中
技术领域
本申请涉及信息技术领域，尤其涉及一种实现物流物件提取的方法、设备及系统。
背景技术
随着电子商务的迅猛发展，快递业务也高速增长，快递末端投递成为了快递服务中的重要节点。现有的快递投递的方案主要由以下两种：
方案一：由快递公司的配送人员将快递递交给收件人，但若是收件人当时不方便接收，则可能需要配送员二次上门送件，则用户收件不及时，同时也会产生快递运输、配送、仓储的重复作业，加重配送员、快递站点的负担。而对于一些社区、办公场所，公共场所，与快递人员交接场所较为固定，例如小区门口，办公楼下，即快递没办法直接送到收件人面前，此时收件人即使方便取件，也需要花费一些来回往返时间才能完成取件，因此会给用户取件带来不便。
方案二：由快递公司的配送人员将快递递交给一定区域内的的固定存放点，如代收站点、快递自提柜等，收件人可以自行选择取件的时间到相应的存放点提取快递。但这种方案仍然存在一些不便，如固定存放点距离自己较远，取件费时费力，而且代收站点都有固定开放时间，若是错过时间，也会延迟取件。而快递自提柜则会受限于投放数量，在实际场景中一个区域的自提柜数量有限，若是不及时提取，则很容易存满，后续的快递则无法顺利存放，只能采用前述的方案一完成投递。
因此，目前的快递投递方式的效率较低，会造成用户在取件时需要花费较多的时间，给用户带来取件的不便。
发明内容
本申请的一个目的是提供一种实现物流物件提取的方法、设备及系统。
为实现上述目的，本申请的一些实施例提供了一种在第一用户设备上实现物流物件提取的方法，该方法包括：
第一用户设备向服务端设备发送取件需求信息，以使所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
所述第一用户设备对第二用户进行取件授权，以使所述第二用户获得提取所述物件的权限；
所述第一用户设备获取所述服务端设备在第二用户完成所述取件任务之后，将所述任务状态为已送达发送确认请求；
所述第一用户设备在收到确认请求后，基于第一用户的输入操作向所述服务端设备发送所述取件任务的结束确认信息，以使所述服务端设备将所述取件任务的状态更新为已完成。
本申请的一些实施例还提供了一种在服务端设备上实现物流物件提取的方法，该方法包括：
服务端设备获取来自第一用户设备的取件需求信息；
所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
所述服务端设备向第二用户对应的第二用户设备推送所述取件任务；
所述服务端设备在第二用户完成所述取件任务之后，将所述任务状态为已送达，向第一用户设备发送确认请求；
所述服务端设备根据第一用户设备在获取到所述确认请求后反馈的、所述取件任务的结束确认信息，将所述取件任务的状态更新为已完成。
本申请的一些实施例还提供了一种在第二用户设备实现物流物件提取的方法，该方法包括：
第二用户设备获取服务端设备推送的取件任务，所述取件任务由所述服务端设备根据来自第一用户设备的取件需求信息生成，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
第二用户设备基于第二用户在完成取件任务后的输入操作，向所述服务端设备 发送送达信息，以使所述服务端设备将所述取件任务的任务状态更新为已送达。
此外，本申请实施例还提供了一种实现物流物件提取的设备，该设备包括用于存储计算机程序指令的存储器和用于执行计算机程序指令的处理器，其中，当该计算机程序指令被该处理器执行时，触发所述设备执行所述实现物流物件提取的方法。
本申请实施例还提供了一种计算机可读介质，其上存储有计算机程序指令，所述计算机可读指令可被处理器执行以实现物流物件提取的方法。
本申请实施例还提供了一种实现物流物件提取的系统，该系统包括：
第一用户设备，向服务端设备发送取件需求信息，对第二用户进行取件授权，获取所述服务端设备在第二用户完成所述取件任务之后，将所述任务状态为已送达发送确认请求，以及在收到确认请求后，基于第一用户的输入操作向所述服务端设备发送所述取件任务的结束确认信息，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
第二用户设备，获取服务端设备推送的取件任务，基于第二用户在完成取件任务后的输入操作，向所述服务端设备发送送达信息；
服务端设备，获取来自第一用户设备的取件需求信息，根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，向第二用户对应的第二用户设备推送所述取件任务，在第二用户完成所述取件任务之后，将所述任务状态为已送达，向第一用户设备发送确认请求，以及根据第一用户设备在获取到所述确认请求后反馈的、所述取件任务的结束确认信息，将所述取件任务的状态更新为已完成。
本申请的一些实施例提供了一种实现物流物件提取的方法，该方案中具有取件需求的第一用户可以通过其所使用的第一用户设备向服务端设备发送取件需求信息，以使所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户；而后服务端设备可以将取件任务推送给第二用户所使用的第二用户设备，在第一用户设备对第二用户进行取件授权后，使得第二用户可以代替第一用户提取其需要的物件；第二用户在完成取件并送达给第一用户后，可以通知服务端设备让第一用户设备进行确认，基于第一用户的输入操作向所述服务端设备发送所述取件任务的结束确认信息，所述服务端设备将所述取件任务的状态更新为 已完成，从而完成整个取件过程。由此，有取件需求的用户之间，可以进行取件需求的提交和取件任务的认领，通过这种用户之间的互助方式，帮助用户灵活、高效地提取物件。
附图说明
通过阅读参照以下附图所作的对非限制性实施例所作的详细描述，本申请的其它特征、目的和优点将会变得更明显：
图1为本申请实施例提供的一种实现物流物件提取的方法中各个设备之间的交互过程示意图；
图2为本申请实施例在发布任务时服务端设备与第一用户设备交互示意图；
图3为本申请实施例在发布任务时第一用户设备所显示的一个选择界面的示意图；
图4为本申请实施例在发布任务时服务端设备与第二用户设备之间一种交互方式的示意图；
图5为本申请实施例在发布任务时服务端设备与第二用户设备之间另一种交互方式的示意图；
图6为本申请实施中实现物流物件提取的计算设备的结构示意图；
附图中相同或相似的附图标记代表相同或相似的部件。
具体实施方式
为使本申请实施例的目的、技术方案和优点更加清楚，下面将结合本申请实施例中的附图，对本申请实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例是本申请一部分实施例，而不是全部的实施例。基于本申请中的实施例，本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施例，都属于本申请保护的范围。
在本申请一个典型的配置中，终端、服务网络的设备均包括一个或多个处理器(CPU)、输入/输出接口、网络接口和内存。
内存可能包括计算机可读介质中的非永久性存储器，随机存取存储器(RAM)和/或非易失性内存等形式，如只读存储器(ROM)或闪存(flash RAM)。内存是计算 机可读介质的示例。
计算机可读介质包括永久性和非永久性、可移动和非可移动媒体，可以由任何方法或技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括，但不限于相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带，磁带磁盘存储或其他磁性存储设备或任何其他非传输介质，可用于存储可以被计算设备访问的信息。
本申请实施例提供了一种实现物流物件提取的方法，该方法基于第一用户设备、第二用户设备以及服务端设备之间的交互实现，使得有取件需求的用户之间，可以进行取件需求的提交和取件任务的认领，通过这种用户之间的互助方式，帮助用户灵活、高效地提取物件。
其中，所述第一用户设备和第二用户设备分别为第一用户和第二用户所使用的设备，包括但不限于计算机、手机、平板电脑、智能手表等各类终端设备，所述终端设备上运行有可实现物流物件提取功能的客户端程序，以完成相应的处理以及与用户、其它设备之间的交互逻辑。所述服务端设备可以包括但不限于网络主机、单个网络服务器、多个网络服务器集或基于云计算的计算机集合等实现，在此，云由基于云计算(Cloud Computing)的大量主机或网络服务器构成，其中，云计算是分布式计算的一种，由一群松散耦合的计算机集组成的一个虚拟计算机。在所述服务端设备中可以运行有可实现物流物件提取功能的服务端程序，以完成相应的处理以及其它设备之间的交互逻辑。
图1示出了本申请实施例提供的一种实现物流物件提取的方法中各个设备之间的交互过程，该交互过程涉及第一用户设备110、第二用户设备120和服务端设备130，至少包括了以下的处理步骤：
步骤S101，第一用户设备向服务端设备发送取件需求信息。
所述第一用户设备为有取件需求的第一用户所使用的终端设备，第一用户通过自己的账户信息登录任意终端设备上运行的相应客户端程序，使得该终端设备成为本方案中的第一用户设备。例如，用户A使用自己的账户信息登录手机上的客户端 程序之后，用户A在有取件需求时，可以通过该客户端程序控制该手机向服务端设备发送取件需求信息，此时用户A即为第一用户，其所使用的手机即为第一用户设备。
取件需求信息是用于表示第一用户具有取件需求、并希望其它用户能够代为领取的信息。因此，该取件需求信息可以是在满足一定的预设条件时才可以发送，以避免因第一用户的误操作在没有取件需求时发出取件需求信息，导致服务端设备发布错误的取件任务。
在本申请的一些实施例中，所述预设条件可以是需要提取的物件进入到目标区域，例如，所述目标区域可以是第一用户的收件地址周围的预设范围，或者是第一用户收件地址对应的物件代收点、快递自提柜等。当第一用户设备在确定所述物件进入到目标区域之后，可以向第一用户提供取件任务的操作入口，以供所述第一用户输入发布触发操作。其中，所述操作入口可以是满足该预设条件后在客户端程序中显示的一个操作界面，使得用户可以在操作界面中输入发布触发操作。例如，第一用户设备在确定所述物件进入到目标区域之后，可以在客户端程序中该物件的物流信息显示界面中添加一个发布按钮，用户通过点击该发布按钮即可输入发布触发操作。所述发布触发操作用于触发所述第一用户设备向服务端设备发送取件需求信息，以前述场景为例，第一用户设备检测到用户点击发布按钮的操作之后，即可向服务端设备发送取件需求信息。
在实际场景中，服务端设备可以根据物件的物流信息判断物件是否已经进入到目标区域，服务端设备获取物流信息的方式可以是来自于各个其它物流系统所开放的信息接口，通过信息接口可以获取到各个物流公司所投递的物件的物流信息，或者服务端设备可以直接由各个物流环节直接获取物流信息，例如由快递员、运输方在各个物流环节中直接提供物件的物流信息。服务端设备根据待提取的物件的物流信息确定所述物件已进入目标区域后，可以向所述第一用户设备发送关于所述物件已进入目标区域的通知信息，使得第一用户设备可以基于该通知信息确定所述物件已经进入到了目标区域。
步骤S102，服务端设备获取来自第一用户设备的取件需求信息。
步骤S103，服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，其中，所述第一用户和第二用户对应于同一目标区域。
所述取件需求信息包括附加信息以及用于确定待提取物件的物件描述信息。其中，所述用于确定待提取物件的物件描述信息是取件需求信息中的必要部分，使得领取取件任务的第二用户可以确定需要提取的物件和提取地点，例如可以是物件的当前物流情况、物件的名称、收件人信息、大小、重量、数量等其中的一种或者几种。通过设定不同的取件需求信息，可以生成不同的取件任务，一个取件任务可以对应多个待提取的物件，也可以仅对应一个物件。对于包含多个物件的取件任务可以设置数量的上限值，避免一个取件任务对应的物件过多。
而所述附加信息可以根据第一用户的需求额外设定，所述附加信息包括送达方式信息、任务奖励信息、匹配条件信息中的至少任意一项。其中，所述送达方式信息用于表示第二用户在提取了物件之后如何交付给第一用户的方式，例如可以是送至第一用户指定的地点，可以是等待第一用户到第二用户处当面领取，还可以是在指定时间到第一用户处当面交付等，具体可以用户的需求设定。任务奖励信息是指在第二用户完成取件任务之后，第一用户给与第二用户的奖励，例如可以是货币、红包、积分、虚拟货币或者是帮助第二用户完成某件事情的承诺等。所述匹配条件信息能够在服务端设备确定与所述取件任务匹配的第二用户时提供额外的匹配条件。
在实际场景中，附加信息中也可以不包含匹配条件，若附加信息中不包含匹配条件信息，服务端设备根据默认的匹配规则，自动匹配获得适合所述取件任务的第二用户。例如，可以考虑第一用户和第二用户的位置是否接近，第二用户取物件的频率是否较高等。服务端设备一般会优先选择位置更加接近、取件频率更高的第二用户。
若包含匹配条件信息则可以在匹配第二用户时，结合额外的匹配条件。例如，当第一用户选择的送达方式是到第二用户处当面领取时，可以同时增加对第二用户的所述位置进行限制的匹配条件信息，该匹配条件信息可以对第二用户所处位置进行限制，如距离第一用户的直线距离少于1千米、处于同一小区、同一幢楼等，并同时提供第一用户的位置信息。还如，当第一用户选择的送达方式是在指定时间到第一用户处当面交付时，可以同时增加对第二用户的送达时间进行限制的匹配条件信息。此外，所述匹配条件信息还可以是直接指定第一用户希望领取任务的具体用户，例如第一用户希望由上次代领的用户继续帮忙代领本次的物件，或者是希望由 几位好友中任意一位帮忙领取本次的物件，则可以指定具体用户，使得服务端设备可以从这些具体用户中确定第二用户。在实际场景中，第一用户设备可以保存发送过的匹配条件信息，作为匹配条件信息的历史记录。当需要提供匹配条件信息时，可以从历史记录中选取使用过的匹配条件信息，作为本次的匹配条件信息。
在此，本领域技术人员应当理解，取件需求信息、附加信息的具体内容仅为举例，现有或今后出现的基于类似原理的其它形式如果能够适用于本申请，也应该包含在本申请的保护范围内，并以引用的形式包含于此。
此外，在本申请的一些实施例中，为了提高效率，第二用户可以同样是在所述目标区域中具有物件提取需求的用户，由此，第二用户即可在提取自己的物件的同时，完成第一用户的取件任务。
步骤S104，服务端设备向第二用户对应的第二用户设备推送所述取件任务。
步骤S105，第二用户设备获取服务端设备推送的取件任务，由此完成任务发布及分配的交互过程。为了保证第一用户对领取任务的第二用户以及第二用户对分配到取件任务都能够满意，在任务发布及分配的过程中，服务端设备可以分别向第一用户设备和第二用户请求确认。
在任务发布时，服务端设备与第一用户设备可以进行如图2所示的交互，该交互过程包括了以下步骤：
步骤S201，服务端设备在根据所述取件需求信息生成取件任务之后，先确定与所述取件任务匹配的任务候选用户。
其中，所述任务候选用户可以是已经对该取件任务有接受意向的用户，也可以是未确认意向的用户。当所述任务候选用户为未确认意向的用户时，服务端设备直接基于匹配的规则进行匹配之后，即可确定任务候选用户。而当所述任务候选用户为是已经对该取件任务有接受意向的用户时，则需要服务端设备与这些用户预先进行交互确认意向。该处理过程如下：
服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的可选用户。
服务端设备向所述可选用户的用户设备发送任务邀请信息。
可选用户的用户设备基于任务邀请信息向所述服务端设备返回接受信息或拒绝信息。其中，该任务邀请信息中可以包含对取件任务的介绍，使得用户可以预览 取件任务的内容，判断是否适合自己领取，若适合自己领取，该用户可以选择接受，若不适合，则可以选择拒绝。由此，对于两种不同的选择，用户设备会基于用户的选择向向所述服务端设备返回接受信息或拒绝信息。
所述服务端设备在收到反馈的信息之后，可以将返回接受信息的可选用户确定为任务候选用户，由此在向第一用户设备推送任务候选用户之前即可确定任务候选用户对于取件任务的意向。
步骤S202，服务端设备向所述第一用户设备提供包含任务候选用户的候选信息。
步骤S203，第一用户设备获取服务端设备提供的候选信息，并根据所述候选信息向所述第一用户展示可供选择的任务候选用户。
步骤S204，第一用户设备根据第一用户的第一选择操作，从所述任务候选用户中确定第二用户，并通知所述服务端设备。
步骤S205，所述服务端设备根据所述第一用户设备的通知，确定与所述取件任务匹配的第二用户。
其中，任务候选用户是服务端设备筛选出的符合取件任务要求的一个或者多个用户。第一用户设备在获取到包含任务候选用户的候选信息之后，可以采用合适的方式向用户展示任务候选用户。例如，本申请实施例中，可以在第一用户设备中显示一个选择界面，如图3所示，界面中显示的用户B、用户C、用户E、用户F为可供选择的任务候选用户，第一用户可以选中其中一个之后，点击“确认”按钮，将该选中的任务候选用户确定为第二用户。上述选中并点击“确认”按钮的操作即为第一选择操作，在实际场景中，根据选择界面交互形式的不同，第一选择操作可以设置为合适的形式。第一用户设备检测到上述第一选择操作之后，即可通知服务端设备，使得服务端设备最终确定第二用户。此外，候选信息中包含的任务候选用户也可以仅有一个，此时第一用户仅需要确认是否将该任务候选用户作为领取取件任务的第二用户即可。
而在任务分配时，服务端设备与第二用户设备可以进行如图4所示的交互，该交互过程包括了以下步骤：
步骤S401，服务端设备向第二用户对应的第二用户设备发送所述取件任务的分配请求。
步骤S402，第二用户设备从所述服务端设备获取取件任务的分配请求，并根据第二用户的第二选择操作确定关于是否接受所述取件任务的第一选择信息。其中，第二用户设备在从所述服务端设备获取取件任务的分配请求之后，可以将该取件任务的介绍信息呈现给第二用户，使得第二用户可以查看取件任务的介绍信息，如需要去哪里取件、如何将物件送达给发布取件任务的第一用户、时间限制、任务奖励等，第二用户可以根据取件任务的介绍信息执行相应的第二选择操作，来选择是否接受该取件任务。第二用户设备检测到第二选择操作之后，可以根据该操作确定关于是否接受所述取件任务的第一选择信息，例如第二选择操作为用户在交互界面中点击“接受”按钮，则表示第二用户选择了接受该取件任务。
步骤S403，第二用户设备将所述第一选择信息发送至服务端设备，使得服务端设备可以根据该第一选择信息判断第二用户是否已经同意接受该取件任务，进而选择是否第二用户推送该取件任务。
步骤S404，服务端设备从所述第二用户设备获取关于是否接受所述取件任务的第一选择信息，并在所述第一选择信息为接受所述取件任务时，向第二用户对应的第二用户设备推送所述取件任务。
步骤S405，所述第二用户设备获取服务端设备推送的取件任务，由此完成取件任务的分配。
此外，本申请实施例还可以提供另一种取件任务的分配方式。在此种方式下，服务端设备与第二用户设备可以进行如图5所示的交互，该交互过程包括了以下步骤：
步骤S501，服务端设备向第二用户对应的第二用户设备推送任务信息。其中，所述任务信息包括可选的多个取件任务的介绍信息，这些取件任务可以来自有取件需求的不同第一用户，也可以来自有多个取件需求的同一第一用户，使得第二用户可以从可选的多个取件任务中进行选择。
步骤S502，所述第二用户设备从所述服务端设备获取任务信息，并根据第二用户的第三选择操作确定关于第二用户所选取的取件任务的第二选择信息。例如，服务端设备可以将第一用户发布的所有适合第二用户的取件任务的介绍信息都推送给第二用户设备，第二用户设备在收到后将这些取件任务的介绍信息都呈现给第二用户，使得第二用户可以根据自己的意愿从中选择一个或者多个取件任务，通过相 应的操作将第二选择信息输入至第二用户设备。其中，输入第二选择信息的操作即为第三选择操作，其具体实现可以参考第一选择操作、第二选择操作。
步骤S503，第二用户设备将所述第二选择信息发送至服务端设备，使得服务端设备可以根据该第二选择信息确定第二用户想要接受哪个取件任务，进而将该取件任务推送给第二用户设备。
步骤S504，服务端设备从第二用户设备获取关于第二用户所选取的取件任务的第二选择信息，并根据所述第二选择信息，将对应的取件任务推送至所述第二用户设备。
步骤S505，所述第二用户设备获取服务端设备推送的取件任务，由此完成取件任务的分配。
在完成取件任务的发布和分配之后，可以执行步骤S106，由第一用户设备对第二用户进行取件授权，使得所述第二用户获得提取所述物件的权限，以代替第一用户去提取该物件。
在第二用户接受了取件任务之后，表示第二用户会代替第一用户提取属于第一用户的物件，为了使得第二用户可以顺利提取该物件，第二用户需要获得取件的权限。该取件的权限根据物件提取方式的不同可以采用不同的方式，例如可以是如二维码、取件码、定向短信等取件凭证、或者也可以是直接为第二用户的账户添加的扫码权限等。由此，在本申请实施例的方案中至少可以采用以下的方式对第二用户进行授权。
在一种授权方式中，所述第一用户设备向所述第二用户设备发送取件凭证，此时第二用户设备可以接收到来自第一用户设备的取件凭证，使得第二用户由此获得提取所述物件的权限。例如，若物件是被投放至快递自提柜中，取件时需要在快递自提柜中输入6位数的取件码来打开快递自提柜，此时第一用户设备可以在第二用户接受了取件任务之后，将取件码发送至第二用户设备，此时该取件码即为取件凭证，第二用户在知晓取件码之后即获得了提取所述物件的权限。
在另一种授权方式中，第一用户和第二用户的账户所对应取件权限均需要由服务端设备进行管理。此时，所述第一用户设备向服务端设备发送授权信息，使得所述服务端设备从第一用户设备获取对第二用户的授权信息之后，可以根据所述授权信息对所述第二用户的账户进行授权，为所述第二用户的账户添加获得提取所述物 件的权限。例如，用户A发布的取件任务所对应的任务领取人为用户B，则用户A账户中关于物件的提取权限可以被同步至用户B的账户中，使得用户B的账户中添加了关于该物件的待领取信息。若原本用户A领取物件的方式是通过在固定存放点或配送员处通过验证自己账号的方式领取(例如使用自己的账户扫码)，则此时用户B也可以通过自己账号以同样的方式在固定存放点或配送员处提取到属于用户A的物件，然后将提取到的物件送达用户A处，从而完成取件任务。
步骤S107，第二用户设备基于第二用户在完成取件任务后的输入操作，向所述服务端设备发送送达信息。第二用户在获取到提取物件的权限之后，可以代替第一用户去提取该物件并交付给第一用户。当第二用户提取并交付物件之后，即表示该物件已经被送达至第一用户处，由此第二用户可以在第二用户设备上执行预设的输入操作来更新取件任务的进度。当第二用户设备检测到预设的输入操作之后，即可向所述服务端设备发送送达信息，以使所述服务端设备将所述取件任务的任务状态更新为已送达。
步骤S108，所述服务端设备在第二用户完成所述取件任务之后，将所述任务状态为已送达，向第一用户设备发送确认请求。当所述服务端设备接收到来自第二用户设备的送达信息之后，表示第二用户已经完成了该取件任务，将任务状态更新之后，即可请求第一用户对取件任务是否完成进行确认。
步骤S109，所述第一用户设备在收到确认请求后，基于第一用户的输入操作向所述服务端设备发送所述取件任务的结束确认信息。若第二用户已经按照取件任务的要求将物件送达至第一用户处，则第一用户可以在第一用户设备上执行预设的输入操作对取件任务的进度进行确认，例如通过点击确认按钮等向服务端设备返回结束确认信息。
在实际场景中，第一用户也可以不执行任何的输入操作，此时服务端设备可以在满足预设的条件时自动将取件任务的状态更新为已完成。例如，该预设的条件可以是第二用户完成取件任务的超过一定时间等。
步骤S110，所述服务端设备根据第一用户设备在获取到所述确认请求后反馈的、所述取件任务的结束确认信息，将所述取件任务的状态更新为已完成。
在实际场景中，取件任务的状态会被同步至第一用户设备和第二用户设备，使得取件任务的发布方和接受方都可以实时了解任务的当前状态。在本申请的一些实 施例中，除了已送达、已完成等任务状态之外，还可以设置其它更加详细的任务状态，并通过对应的触发机制对任务的状态进行实时更新。其中，所述取件任务的状态可以包括待领取、已取件、已送达以及已完成。
当任务状态为待领取时，表示取件任务已经生成并被分配至匹配的第二用户。服务端设备可以在将取件任务推送至第二用户时，即可将取件任务的状态更新为待领取。
当任务状态为已取件时，表示第二用户已经领取了物件但还未将其交付给第一用户，在实际场景中，固定存放点和投递员所使用的物流设备均可以在用户完成取件后自动更新物件的物流信息，根据物流信息中即可确定第二用户是否取件。由此，所述服务端设备在获取到来自物流设备的取件完成信息时，将所述取件任务的任务状态由已发布更新为已取件。
当任务状态为已送达时，表示第二用户已经将物件交付给了第一用户，仅需要第一用户确认该行为之后即可结束取件任务。第二用户可以在交付物件之后，通过操作第二用户设备发送送达信息，由此，所述服务端设备在获取到来自第二用户设备的送达信息时，将所述取件任务的任务状态由已取件更新为已送达。
当任务状态为已完成时，表示第一用户已经确认收到第二用户代为提取的物件，该取件任务已经结束。
在取件任务完成之后，若取件任务对应的取件需求信息中包含了任务奖励信息，则所述服务端设备可以根据所述任务奖励信息将任务奖励从第一用户的账户转移至第二用户的账户。例如，若约定的任务奖励为积分，则服务端设备可以将相应数量的积分从第一用户的账户转移至第二用户的账户；若约定的任务奖励为虚拟货币，则服务端设备可以从第一用户的账户中扣除相应的虚拟货币，并为第二用户的账户增加相应的虚拟货币。
在本申请的另一些实施例中，所述服务端设备在确定与所述取件任务匹配的第二用户之后，可以建立第一用户和第二用户之间的通信会话或好友关系，并将关于所述通信会话或好友关系的社交信息发送至第一用户设备和第二用户设备。由此，对于第一用户设备而言，可以在确定与所述取件任务匹配的第二用户之后，显示第一用户和第二用户之间的通信会话或好友关系，而对于第二用户设备而言，则可以获取服务端设备推送的取件任务之后，显示第一用户和第二用户之间的通信会话或 好友关系。通过所述通信会话或者好友关系，第一用户和第二用户之间可以进行沟通，以便于解决取件任务中可能遇到的各种问题。
此外，在取件任务的存在周期(从生成至结束)内，服务端设备可以在生成取件任务之后，从所述第一用户设备或第二用户设备获取所述取件任务的撤销通知，然后根据所述撤销通知撤销所述取件任务。其中，第一用户设备可以在所述服务端设备生成取件任务之后向所述服务端设备发送撤销通知，而第二用户设备获取服务端设备推送的取件任务之后向所述服务端设备发送撤销通知。
对于来自第一用户设备的撤销通知，表示第一用户不需要再发布该取件任务，因此服务端设备可以撤销生成的取件任务，例如，可以将生成的取件任务删除并不再为其匹配对应的第二用户。而对于来自第二用户设备的撤销通知，表示第二用户希望放弃已接受的取件任务，因此，服务端设备可以撤销第二用户获取的取件任务，对于第二用户撤销的取件任务，服务端设备可以重新将其分配给其它用户。
基于同一发明构思，本申请实施例中还提供了实现物流物件提取的设备，所述设备可以包括第一用户设备、第二用户设备和服务端设备，这些设备对应的方法可以是前述实施例中在上述各个设备中实现物流物件提取的方法，并且其解决问题的原理与该方法相似。该设备包括用于存储计算机程序指令的存储器和用于执行计算机程序指令的处理器，其中，当该计算机程序指令被该处理器执行时，触发所述设备执行前述的实现物流物件提取的方法。
本申请实施例提供的实现物流物件提取的设备可以包括第一用户设备、第二用户设备和服务端设备，基于第一用户设备、第二用户设备以及服务端设备之间的交互实现物流物件提取，使得有取件需求的用户之间，可以进行取件需求的提交和取件任务的认领，通过这种用户之间的互助方式，帮助用户灵活、高效地提取物件。
其中，所述第一用户设备和第二用户设备分别为第一用户和第二用户所使用的设备，包括但不限于计算机、手机、平板电脑、智能手表等各类终端设备，所述终端设备上运行有可实现物流物件提取功能的客户端程序，以完成相应的处理以及与用户、其它设备之间的交互逻辑。所述服务端设备可以包括但不限于网络主机、单个网络服务器、多个网络服务器集或基于云计算的计算机集合等实现，在此，云由基于云计算(Cloud Computing)的大量主机或网络服务器构成，其中，云计算是分布式计算的一种，由一群松散耦合的计算机集组成的一个虚拟计算机。在所述服务 端设备中可以运行有可实现物流物件提取功能的服务端程序，以完成相应的处理以及其它设备之间的交互逻辑。
图6示出了适用于实现本申请实施例中的方法和/或技术方案的一种设备的结构，该设备600包括中央处理单元(CPU，Central Processing Unit)601，其可以根据存储在只读存储器(ROM，Read Only Memory)602中的程序或者从存储部分608加载到随机访问存储器(RAM，Random Access Memory)603中的程序而执行各种适当的动作和处理。在RAM 603中，还存储有系统操作所需的各种程序和数据。CPU 601、ROM 602以及RAM 603通过总线604彼此相连。输入/输出(I/O，Input/Output)接口605也连接至总线604。
以下部件连接至I/O接口605：包括键盘、鼠标、触摸屏、麦克风、红外传感器等的输入部分606；包括诸如阴极射线管(CRT，Cathode Ray Tube)、液晶显示器(LCD，Liquid Crystal Display)、LED显示器、OLED显示器等以及扬声器等的输出部分607；包括硬盘、光盘、磁盘、半导体存储器等一个或多个计算机可读介质的存储部分608；以及包括诸如LAN(局域网，Local Area Network)卡、调制解调器等的网络接口卡的通信部分609。通信部分609经由诸如因特网的网络执行通信处理。
特别地，本申请实施例中的方法和/或实施例可以被实现为计算机软件程序。例如，本公开的实施例包括一种计算机程序产品，其包括承载在计算机可读介质上的计算机程序，该计算机程序包含用于执行流程图所示的方法的程序代码。在该计算机程序被中央处理单元(CPU)601执行时，执行本申请的方法中限定的上述功能。
需要说明的是，本申请所述的计算机可读介质可以是计算机可读信号介质或者计算机可读存储介质或者是上述两者的任意组合。计算机可读介质例如可以是——但不限于——电、磁、光、电磁、红外线、或半导体的系统、装置或器件，或者任意以上的组合。计算机可读存储介质的更具体的例子可以包括但不限于：具有一个或多个导线的电连接、便携式计算机磁盘、硬盘、随机访问存储器(RAM)、只读存储器(ROM)、可擦式可编程只读存储器(EPROM或闪存)、光纤、便携式紧凑磁盘只读存储器(CD-ROM)、光存储器件、磁存储器件、或者上述的任意合适的组合。在本申请中，计算机可读介质可以是任何包含或存储程序的有形介质，该程序可以被指令执行系统、装置或者器件使用或者与其结合使用。
而在本申请中，计算机可读的信号介质可以包括在基带中或者作为载波一部分传播的数据信号，其中承载了计算机可读的程序代码。这种传播的数据信号可以采用多种形式，包括但不限于电磁信号、光信号或上述的任意合适的组合。计算机可读的信号介质还可以是计算机可读存储介质以外的任何计算机可读介质，该计算机可读介质可以发送、传播或者传输用于由指令执行系统、装置或者器件使用或者与其结合使用的程序。计算机可读介质上包含的程序代码可以用任何适当的介质传输，包括但不限于：无线、电线、光缆、RF等等，或者上述的任意合适的组合。
可以以一种或多种程序设计语言或其组合来编写用于执行本申请的操作的计算机程序代码，所述程序设计语言包括面向对象的程序设计语言—诸如Java、Smalltalk、C++，还包括常规的过程式程序设计语言—诸如“C”语言或类似的程序设计语言。程序代码可以完全地在用户计算机上执行、部分地在用户计算机上执行、作为一个独立的软件包执行、部分在用户计算机上部分在远程计算机上执行、或者完全在远程计算机或服务器上执行。在涉及远程计算机的情形中，远程计算机可以通过任意种类的网络——包括局域网(LAN)或广域网(WAN)—连接到用户计算机，或者，可以连接到外部计算机(例如利用因特网服务提供商来通过因特网连接)。
附图中的流程图或框图示出了按照本申请各种实施例的设备、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上，流程图或框图中的每个方框可以代表一个模块、程序段、或代码的一部分，该模块、程序段、或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。也应当注意，在有些作为替换的实现中，方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如，两个接连地表示的方框实际上可以基本并行地执行，它们有时也可以按相反的顺序执行，这依所涉及的功能而定。也要注意的是，框图和/或流程图中的每个方框、以及框图和/或流程图中的方框的组合，可以用执行规定的功能或操作的专用的针对硬件的系统来实现，或者可以用专用硬件与计算机指令的组合来实现。
作为另一方面，本申请还提供了一种计算机可读介质，该计算机可读介质可以是上述实施例中描述的设备中所包含的；也可以是单独存在，而未装配入该设备中。上述计算机可读介质承载有一个或者多个计算机可读指令，所述计算机可读指令可被处理器执行以实现前述本申请的多个实施例的方法和/或技术方案。
综上所述，本申请的一些实施例提供的方案中，可以获取用户在显示有未读消 息标识的交互界面中输入的清除操作，而后基于所述清除操作，将所述交互界面中一个或多个预设类型的通信对象处显示的未读消息标识清除，通过将通信对象区分为不同的类型，使用一次清除操作即可将一个或多个预设类型的多个通信对象处显示的未读消息标识全部清除，因此操作更加简单，使用体验更好。
需要注意的是，本申请可在软件和/或软件与硬件的组合体中被实施，例如，可采用专用集成电路(ASIC)、通用目的计算机或任何其他类似硬件设备来实现。在一些实施例中，本申请的软件程序可以通过处理器执行以实现上文步骤或功能。同样地，本申请的软件程序(包括相关的数据结构)可以被存储到计算机可读记录介质中，例如，RAM存储器，磁或光驱动器或软磁盘及类似设备。另外，本申请的一些步骤或功能可采用硬件来实现，例如，作为与处理器配合从而执行各个步骤或功能的电路。
对于本领域技术人员而言，显然本申请不限于上述示范性实施例的细节，而且在不背离本申请的精神或基本特征的情况下，能够以其他的具体形式实现本申请。因此，无论从哪一点来看，均应将实施例看作是示范性的，而且是非限制性的，本申请的范围由所附权利要求而不是上述说明限定，因此旨在将落在权利要求的等同要件的含义和范围内的所有变化涵括在本申请内。不应将权利要求中的任何附图标记视为限制所涉及的权利要求。此外，显然“包括”一词不排除其他单元或步骤，单数不排除复数。装置权利要求中陈述的多个单元或装置也可以由一个单元或装置通过软件或者硬件来实现。第一，第二等词语用来表示名称，而并不表示任何特定的顺序。

Claims (30)

  1. 一种实现物流物件提取的方法，其中，该方法包括：
    第一用户设备向服务端设备发送取件需求信息，以使所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
    所述第一用户设备对第二用户进行取件授权，以使所述第二用户获得提取所述物件的权限；
    所述第一用户设备获取所述服务端设备在第二用户完成所述取件任务之后，将所述任务状态为已送达发送确认请求；
    所述第一用户设备在收到确认请求后，基于第一用户的输入操作向所述服务端设备发送所述取件任务的结束确认信息，以使所述服务端设备将所述取件任务的状态更新为已完成。
  2. 根据权利要求1所述的方法，其中，该方法还包括：
    第一用户设备在确定所述物件进入到目标区域之后，向第一用户提供取件任务的操作入口，以供所述第一用户输入发布触发操作，所述发布触发操作用于触发所述第一用户设备向服务端设备发送取件需求信息。
  3. 根据权利要求1所述的方法，其中，所述取件需求信息包括附加信息以及用于确定待提取物件的物件描述信息，所述附加信息包括送达方式信息、任务奖励信息、匹配条件信息中的至少任意一项。
  4. 根据权利要求1所述的方法，其中，第一用户设备向服务端设备发送取件需求信息，以使所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，包括：
    第一用户设备向服务端设备发送取件需求信息，以使所述服务端设备根据所述取件需求信息生成取件任务，并向第一用户设备提供候选信息
    所述第一用户设备获取服务端设备提供的候选信息，并根据所述候选信息向所述第一用户展示可供选择的任务候选用户；
    所述第一用户设备根据第一用户的第一选择操作，从所述任务候选用户中确定第二用户，并通知所述服务端设备。
  5. 根据权利要求1所述的方法，其中，所述第一用户设备对第二用户进行取件授权，以使所述第二用户获得提取所述物件的权限，包括：
    所述第一用户设备向所述第二用户设备发送取件凭证，以使第二用户获得提取所述物件的权限；或者
    所述第一用户设备向服务端设备发送授权信息，以使所述服务端设备根据所述授权信息对所述第二用户的账户进行授权，为所述第二用户的账户添加获得提取所述物件的权限。
  6. 根据权利要求1所述的方法，其中，该方法还包括：
    所述第一用户设备在确定与所述取件任务匹配的第二用户之后，显示第一用户和第二用户之间的通信会话或好友关系。
  7. 根据权利要求1所述的方法，其中，该方法还包括：
    所述第一用户设备在所述服务端设备生成取件任务之后，向所述服务端设备发送撤销通知，以使所述服务端设备撤销生成的取件任务。
  8. 根据权利要求1至7中任一项所述的方法，其中，所述第二用户为在所述目标区域中具有物件提取需求的用户。
  9. 一种实现物流物件提取的方法，其中，该方法包括：
    第一用户设备向服务端设备发送取件需求信息，以使所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
    所述第一用户设备对第二用户进行取件授权，以使所述第二用户获得提取所述物件的权限。
  10. 一种实现物流物件提取的方法，其中，该方法包括：
    服务端设备获取来自第一用户设备的取件需求信息；
    所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，其中，所述第一用户和第二用户对应于同一目标区域；
    所述服务端设备向第二用户对应的第二用户设备推送所述取件任务；
    所述服务端设备在第二用户完成所述取件任务之后，将所述任务状态为已送达，向第一用户设备发送确认请求；
    所述服务端设备根据第一用户设备在获取到所述确认请求后反馈的、所述取件任务 的结束确认信息，将所述取件任务的状态更新为已完成。
  11. 根据权利要求10所述的方法，其中，服务端设备获取来自第一用户设备的取件需求信息之前，还包括：
    服务端设备根据待提取的物件的物流信息确定所述物件已进入目标区域后，向所述第一用户设备发送关于所述物件已进入目标区域的通知信息，以使所述第一用户设备在确定所述物件进入到目标区域之后，向第一用户提供取件任务的操作入口。
  12. 根据权利要求10所述的方法，其中，所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，包括：
    所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的任务候选用户；
    所述服务端设备向所述第一用户设备提供包含任务候选用户的候选信息，以使所述第一用户设备从所述任务候选用户中确定第二用户，并通知所述服务端设备；
    所述服务端设备根据所述第一用户设备的通知，确定与所述取件任务匹配的第二用户。
  13. 根据权利要求12所述的方法，其中，所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的任务候选用户，包括：
    所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的可选用户；
    所述服务端设备向所述可选用户的用户设备发送任务邀请信息，以使所述可选用户的用户设备基于任务邀请信息向所述服务端设备返回接受信息或拒绝信息；
    所述服务端设备将返回接受信息的可选用户确定为任务候选用户。
  14. 根据权利要求10所述的方法，其中，所述服务端设备根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，包括：
    所述服务端设备根据所述取件需求信息生成取件任务，根据默认的匹配规则，自动匹配获得适合所述取件任务的第二用户。
  15. 根据权利要求10所述的方法，其中，所述服务端设备向第二用户对应的第二用户设备推送所述取件任务，包括：
    所述服务端设备向第二用户对应的第二用户设备发送所述取件任务的分配请求；
    所述服务端设备从所述第二用户设备获取关于是否接受所述取件任务的第一选择 信息；
    在所述第一选择信息为接受所述取件任务时，所述服务端设备向第二用户对应的第二用户设备推送所述取件任务。
  16. 根据权利要求10所述的方法，其中，所述服务端设备向第二用户对应的第二用户设备推送所述取件任务，包括：
    所述服务端设备向第二用户对应的第二用户设备推送任务信息，其中，所述任务信息包括可选的多个取件任务的介绍信息；
    所述服务端设备从第二用户设备获取关于第二用户所选取的取件任务的第二选择信息；
    所述服务端设备根据所述第二选择信息，将对应的取件任务推送至所述第二用户设备。
  17. 根据权利要求10所述的方法，其中，所述服务端设备向第二用户对应的第二用户设备推送所述取件任务之后，还包括：
    所述服务端设备将所述取件任务的任务状态更新为待领取；
    所述服务端设备在获取到来自物流设备的取件完成信息时，将所述取件任务的任务状态由已发布更新为已取件；
    所述服务端设备在获取到来自第二用户设备的送达信息时，将所述取件任务的任务状态由已取件更新为已送达。
  18. 根据权利要求10所述的方法，其中，该方法还包括：
    所述服务端设备从第一用户设备获取对第二用户的授权信息；
    所述服务端设备根据所述授权信息对所述第二用户的账户进行授权，为所述第二用户的账户添加获得提取所述物件的权限。
  19. 根据权利要求10所述的方法，其中，该方法还包括：
    若所述取件需求信息中包括任务奖励信息，所述服务端设备根据所述任务奖励信息将任务奖励从第一用户的账户转移至第二用户的账户。
  20. 根据权利要求10所述的方法，其中，该方法还包括：
    所述服务端设备在确定与所述取件任务匹配的第二用户之后，建立第一用户和第二用户之间的通信会话或好友关系，并将关于所述通信会话或好友关系的社交信息发送至第一用户设备和第二用户设备，以使所述第一用户设备和第二用户设备显示第一用户和 第二用户之间的通信会话或好友关系。
  21. 根据权利要求10所述的方法，其中，该方法还包括：
    所述服务端设备在生成取件任务之后，从所述第一用户设备或第二用户设备获取所述取件任务的撤销通知；
    所述服务端设备根据所述撤销通知撤销所述取件任务。
  22. 一种实现物流物件提取的方法，其中，该方法包括：
    第二用户设备获取服务端设备推送的取件任务，所述取件任务由所述服务端设备根据来自第一用户设备的取件需求信息生成，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
    第二用户设备基于第二用户在完成取件任务后的输入操作，向所述服务端设备发送送达信息，以使所述服务端设备将所述取件任务的任务状态更新为已送达。
  23. 根据权利要求22所述的方法，其中，第二用户设备获取服务端设备推送的取件任务，包括：
    第二用户设备从所述服务端设备获取取件任务的分配请求；
    所述第二用户设备根据第二用户的第二选择操作确定关于是否接受所述取件任务的第一选择信息，并将所述第一选择信息发送至服务端设备，以使所述服务端在所述第一选择信息为接受所述取件任务时，向第二用户对应的第二用户设备推送所述取件任务；
    所述第二用户设备获取服务端设备推送的取件任务。
  24. 根据权利要求22所述的方法，其中，第二用户设备获取服务端设备推送的取件任务，包括：
    所述第二用户设备从所述服务端设备获取任务信息，其中，所述任务信息包括可选的多个取件任务的介绍信息；
    所述第二用户设备根据第二用户的第三选择操作确定关于第二用户所选取的取件任务的第二选择信息，并将所述第二选择信息发送至服务端设备，以使服务端设备根据所述第二选择信息，将对应的取件任务推送至所述第二用户设备；
    所述第二用户设备获取服务端设备推送的取件任务。
  25. 根据权利要求22所述的方法，其中，第二用户设备获取服务端设备推送的取件任务之后，还包括：
    所述第二用户设备从第一用户设备接收取件凭证，以使第二用户获得提取所述物件的权限。
  26. 根据权利要求22所述的方法，其中，该方法还包括：
    所述第二用户设备获取服务端设备推送的取件任务之后，显示第一用户和第二用户之间的通信会话或好友关系。
  27. 根据权利要求22所述的方法，其中，该方法还包括：
    所述第二用户设备获取服务端设备推送的取件任务之后，向所述服务端设备发送撤销通知，以使所述服务端设备撤销第二用户获取的取件任务。
  28. 一种实现物流物件提取的设备，该设备包括用于存储计算机程序指令的存储器和用于执行计算机程序指令的处理器，其中，当该计算机程序指令被该处理器执行时，触发所述设备执行权利要求1至27中任一项所述的方法。
  29. 一种计算机可读介质，其上存储有计算机程序指令，所述计算机可读指令可被处理器执行以实现如权利要求1至27中任一项所述的方法。
  30. 一种实现物流物件提取的系统，其中，该系统包括：
    第一用户设备，向服务端设备发送取件需求信息，对第二用户进行取件授权，获取所述服务端设备在第二用户完成所述取件任务之后，将所述任务状态为已送达发送确认请求，以及在收到确认请求后，基于第一用户的输入操作向所述服务端设备发送所述取件任务的结束确认信息，其中，所述第一用户设备对应的第一用户和第二用户对应于同一目标区域；
    第二用户设备，获取服务端设备推送的取件任务，基于第二用户在完成取件任务后的输入操作，向所述服务端设备发送送达信息；
    服务端设备，获取来自第一用户设备的取件需求信息，根据所述取件需求信息生成取件任务，并确定与所述取件任务匹配的第二用户，向第二用户对应的第二用户设备推送所述取件任务，在第二用户完成所述取件任务之后，将所述任务状态为已送达，向第一用户设备发送确认请求，以及根据第一用户设备在获取到所述确认请求后反馈的、所述取件任务的结束确认信息，将所述取件任务的状态更新为已完成。
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