WO2021142825A1 - 报警事件的优先级处理系统 - Google Patents

报警事件的优先级处理系统 Download PDF

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WO2021142825A1
WO2021142825A1 PCT/CN2020/072970 CN2020072970W WO2021142825A1 WO 2021142825 A1 WO2021142825 A1 WO 2021142825A1 CN 2020072970 W CN2020072970 W CN 2020072970W WO 2021142825 A1 WO2021142825 A1 WO 2021142825A1
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alarm
event
priority
sensor
sensors
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PCT/CN2020/072970
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English (en)
French (fr)
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张昭智
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上海湃道智能科技有限公司
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Priority to PCT/CN2020/072970 priority Critical patent/WO2021142825A1/zh
Publication of WO2021142825A1 publication Critical patent/WO2021142825A1/zh

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    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for

Definitions

  • the invention relates to the field of security monitoring, in particular to a priority processing system for alarm events.
  • an alarm event priority processing system that can help supervisors quickly give preliminary judgments of complex events and recommend corresponding treatment plans based on the design ideas of the alarm system and the estimated event model on the spot.
  • the system must It can record the usage, judge whether it is a false alarm or a necessary alarm, and judge the nature and urgency of the event in combination with the usage.
  • the purpose of the present invention is to provide a priority processing system for alarm events based on the above-mentioned problems, which can help supervisors quickly give preliminary judgments on complex events based on the design ideas of the alarm system and the estimated event model on site, and recommend corresponding Disposal plan.
  • the system should be able to record the usage, judge whether it is a false alarm or a necessary alarm, and judge the nature and urgency of the event in combination with the usage.
  • the present invention provides a priority processing system for alarm events, which includes several sensors, alarm terminals, databases, and a communication network connecting the sensors, databases and alarm terminals.
  • An alarm triggered by a single sensor is called a situation, and an alarm triggered by multiple sensors
  • the alarm is called an event; the situation needs to be verified by at least one other sensor, and it becomes an event after verification; the alarm can be turned off if the situation cannot be verified; the event alarm has priority over the situation alarm; the database judges the event type according to the sensor data of the event alarm, and The event type finds out the preset priority; the sensor data of lower priority event alarms, situation alarms and closed situation alarms are still used for the evaluation and solution basis of priority event alarms; the alarm terminal broadcasts the most Give priority to the alarm, and give corresponding assessment and solutions.
  • a sensor is any terminal that can sense and collect data, including but not limited to one or more of audio and video monitors, gas sensors, satellite positioning sensors, and temperature sensors.
  • the alarm terminal is a terminal that can prompt alarm information, including but not limited to one or more of voice, display, sound and light.
  • another sensor verification condition alarm refers to the use of sensor verification of different data types from the sensor that senses the condition alarm source. If the situation cannot be verified, the user can manually turn off the alarm. After turning off the alarm, a record will be left in the database.
  • Turning off the alarm means that the alarm is not prompted at the alarm terminal, but the alarm source sensor is still working and transmitting data to the database.
  • the event type refers to the alarm content, priority, and corresponding evaluation and solution that are matched according to the various data of the sensor in the database.
  • the alarm terminal broadcasts also displays the sequence of other events of lower priority that are simultaneously alarmed.
  • the alarm terminal user can switch other events with lower priority that are simultaneously alarming in the sorting queue to the currently displayed alarm.
  • Alarm terminal users can switch the sequencing of simultaneous alarm events in the sequencing queue, or close one or more events.
  • the present invention can reasonably allocate the priority of the alarm, avoids the alarm conflict, and enables the supervisor to correctly handle the alarm when the alarm occurs, so as not to panic and be overwhelmed.
  • Figure 1 is a schematic diagram of the system structure of the present invention
  • FIG. 2 is a flowchart of an embodiment of the present invention.
  • Figure 1 is a schematic diagram of the system structure of the present invention.
  • the whole of the invention is mainly composed of three parts, the sensor, the database and the alarm terminal, and the network connecting them.
  • sensors there are several sensors, they can be the same type of sensors, arranged in different positions, some are fixed, some may be mobile, and are set on a car, drone, or track. They can also be different types of sensors for measuring different parameters, such as temperature sensors, gas sensors, and pressure sensors.
  • the sensor here should be understood in a broad sense. Any device that can provide data is called a sensor.
  • a camera can be called an image and sound sensor; a satellite positioning system can be called a position sensor.
  • the system in Figure 1 may include, but is not limited to, audio and video monitors, gas sensors, satellite positioning sensors, temperature sensors, distributed control systems, ship berthing auxiliary systems, emergency stop systems, emergency towing systems, fire control systems, toxic and combustible gases
  • gas sensors gas sensors
  • satellite positioning sensors temperature sensors
  • distributed control systems distributed control systems
  • ship berthing auxiliary systems emergency stop systems
  • emergency towing systems fire control systems
  • toxic and combustible gases One or more of the alarm system, smoke alarm system, and storage capacity management system, each of which can have multiple sensors.
  • the alarm from a single sensor can be fed back to the alarm terminal.
  • the alarm terminal is a terminal that can prompt alarm information, including but not limited to one or more of voice, display, sound and light. It is usually a display screen integrated with various information.
  • Each sensor has an independent path connected to the alarm terminal, or connected to the alarm terminal through a server. There can be multiple alarm terminals.
  • the server is equipped with a database and also has a certain calculation and judgment ability. Various possible accident models are preset in the database, as well as the handling priority and personnel response strategy guidance plans.
  • This database is actually a computer expert system, which judges the state of affairs, priority and corresponding strategies based on the data returned by each sensor.
  • the network connecting them can be a wired or wireless network, and a communication network connecting sensors, databases, and alarm terminals. Communication and instructions between network nodes are bidirectional. The user can perform a series of operations on the system through the alarm terminal.
  • an alarm caused by a single sensor is called a situation, and an alarm caused by multiple sensors is called an event.
  • the parameter of a single sensor reaches the alarm threshold, it can alarm the alarm terminal.
  • a temperature sensor detects that the temperature at its location exceeds the normal value, it can alarm the alarm terminal, which is called a situation. It does not mean that an event that needs to be handled must have occurred.
  • the alarm requires personnel to check and dispose of it on the spot, but in a large system, the possibility of sensor false alarms exists. If there is an alarm, it will inevitably distract the attention of the monitoring personnel. The monitoring room was understaffed when the real incident occurred.
  • the present invention defines a single sensor alarm as a situation rather than an event, and the strategy corresponding to the situation is to allow another or several sensors that have a corresponding relationship with the sensor that sends out abnormal information to verify. For example, if a temperature sensor sends out an alarm signal, another movable temperature sensor can be moved to the corresponding position for detection, or the nearest temperature sensor around it can be detected, or a movable or nearby smoke sensor can be used, or The video sensor and infrared sensor perform rechecking and testing to determine whether a fire event has occurred. The situation needs to be verified by at least one other sensor, and it will become an event after verification.
  • the server s database will determine the nature and severity of the fire house based on the location and readings of the temperature sensor, as well as other temperature or video, infrared, and smoke sensor data, and then determine its alarm priority and response strategy, and display it on the alarm terminal for Monitoring personnel refer to processing.
  • the monitoring personnel can turn off the alarm or keep the alarm. However, if an event occurs at the same time, that is, an event that should be certified by multiple sensors occurs, the event alarm takes precedence over this situation alarm. If the supervisor chooses to turn off the alarm, the system server will leave a record and turn off the alarm so as not to interfere with normal judgment. At this time, personnel can be sent to the site for inspection, or wait for the further development of the situation to trigger more sensors to cause the event to occur.
  • the event type refers to the alarm content, priority, and corresponding evaluation and solution that are matched according to the various data of the sensor in the database.
  • the alarm terminal broadcasts and displays the highest priority alarm, and provides corresponding evaluation and solutions. In addition to displaying the highest priority alarm, the alarm terminal broadcast also displays the sequence of other events of lower priority that are simultaneously alarmed. Alarm terminal users can perform a series of operations on the system, such as switching other events of lower priority that are simultaneously alarming in the sorting queue to the currently displayed alarm. You can switch the sequencing of simultaneous alarm events in the sequencing queue, or close one or more events.
  • FIG. 2 is a flowchart of an embodiment of the present invention.
  • the server verifies the matching sensor according to the location of the alarm sensor and the data type. If it cannot be verified, the user can turn off the alarm, select manual judgment processing, and leave a record in the server database. If other sensors verify this anomaly, it will be an event.
  • the server judges the type and priority of the event according to the sensor data in the database, and compares it with the priority of other events that occur at the same time, and finally displays the alarm with the highest priority on the alarm terminal.
  • the terms "computer” or “system” or “computer system” or “server” include any data processing system, including but not limited to personal computers, servers, workstations, network computers, hosts Frame computers, routers, switches, personal digital assistants (PDAs), phones, and any other systems capable of processing, transmitting, receiving, capturing, and/or storing data. It should be realized that the foregoing is an explanation of the principle of the present invention. Since those skilled in the art can easily make many modifications and changes, the present invention will not be limited to the exact structure and operation shown and described. Although the preferred embodiments have been described, the specific details may be changed without departing from the invention.

Abstract

一种报警事件的优先级处理系统,包括,若干个传感器、报警终端、数据库,以及连接传感器、数据库和报警终端的通信网络,单一传感器引发的报警称之为情况,多个传感器引发的报警称之为事件;情况需要经至少另外一个传感器核实,核实后上升为事件;事件报警优先于情况报警;数据库根据事件报警的传感器数据判断事件类型,并根据事件类型找出预设的优先级;报警终端播报显示最优先的报警,并给出相应的评估和解决方案。该系统能够合理分配报警的优先级,避免报警冲突,使得监管人员能够正确处置相关报警。

Description

报警事件的优先级处理系统 技术领域
本发明涉及安防监控领域,尤其涉及一种报警事件的优先级处理系统。
背景技术
随着安防监控技术的发展,越来越多的传感和监控设备被投入到监控系统中,这就为安防监控系统提供了多种报警信号和信息来源,使得监管人员能在监控室里第一时间获得报警事件尽可能多的事实和信息,有助于监管人员迅速判断事件性质并拿出应对方案。但是监控检测手段的增加也增加了系统的复杂程度,多种信息和信号互相冲突掩盖,往往反而使得监管人员不知所措,无法合适地分配精力导致应对和判断失误。
一些系统设计时定义的小失误报警,可能因为操作情况或者使用者习惯与设计思想不符而不断报警无法消除,导致监管者心烦意乱,当真正危险事件发生时又因为经常处于报警状态种,习惯性地予以忽略。当系统提供关闭报警的选项时,监管者往往倾向于关闭这类非必要报警的传感器或信息来源,而危险事件发生时因为传感器或信息来源已被人为关闭,因此并不能适当地发出警告,从而耽误了处理时机。
真正系统定义的大事件发生时,往往不是一种传感器或信息来源感测到了异常,而是多个或多种信号来源同时报警,此时监控室各种报警信号 同时响起,乱作一团,各种报警信息分别指向不同的报警事件和方位,监管人员在短时间内陷入海量毫无关联的报警信息中无法做出正确的判断。
在安防监控领域内,很多场景涉及在设备上呈现报警信息,例如在接收到到来的呼叫或文本消息之后由移动电话向用户呈现铃声或振动。在这样的场景中,各种报警信号互相干扰可能会影响用户听到报警的能力,这可能会使得用户错过时间敏感的报警,如果用户错过了报警,则设备可以记录该错过的警报,并且呈现在报警的时间期间或之后用户可以注意到的消息。虽然监管人员可以凭经验判断报警信息的优先级别,但是多个报警信号处于等待队列时,监管人员难免会忽略或者遗忘而导致事故的最终发生。此外,单单依靠监管人员的经验也是靠不住的,通常情况下他们并不是事故预防和处理专家,也没有能力清楚地了解报警系统设计者的设计思路并完整清楚地向事故处理人员表达当前的紧急状况。
因此就需要有一种报警事件的优先级处理系统能够帮助监管人员根据报警系统的设计思路和现场的预估事件模型,迅速给出复杂事件的初步判断,并推荐相应的处置方案,同时该系统要能够对使用情况作记录,判断是误报警还是必要的报警,并结合使用情况判断事件的性质和紧急程度。
发明内容
本发明的目的在于基于上述问题而提供一种报警事件的优先级处理系统能够帮助监管人员根据报警系统的设计思路和现场的预估事件模型,迅速给出复杂事件的初步判断,并推荐相应的处置方案,同时该系统要能够对使用情况作记录,判断是误报警还是必要的报警,并结合使用情况判断事件的性质和紧急程度。
本发明提供一种报警事件的优先级处理系统,包括,若干个传感器、报警终端、数据库,以及连接传感器、数据库和报警终端的通信网络,单一传感器引发的报警称之为情况,多个传感器引发的报警称之为事件;情况需要经至少另外一个传感器核实,核实后上升为事件;不能核实的情况可以关闭报警;事件报警优先于情况报警;数据库根据事件报警的传感器数据判断事件类型,并根据事件类型找出预设的优先级;处于较低优先级的事件报警、情况报警和被关闭的情况报警的传感器数据仍然被用于优先的事件报警的评估和解决方案依据;报警终端播报显示最优先的报警,并给出相应的评估和解决方案。
其中,传感器是任何能感应收集数据的终端,包括但不仅限于音视频监控器、气体传感器、卫星定位传感器、温度传感器中的一种或数种。报警终端是能够提示报警信息的终端,包括但不仅限于语音、显示、声光的一种或数种。
进一步地,另外一个传感器核实情况报警是指用感测情况报警来源传感器不同种数据类型的传感器核实。不能核实的情况可由用户手动关闭报警,关闭报警后会在数据库中留下记录。
关闭报警是指报警不在报警终端提示,而其报警来源传感器仍在工作并向数据库传送数据。
事件类型是指数据库中根据传感器的各项数据匹配好的报警内容,优先级和相应评估和解决方案。
较佳地,报警终端播报除了显示最优先的报警,还显示同时报警的较低优先级别的其他事件排序。报警终端用户可以切换排序队列中同时报警的较低优先级别的其他事件为当前显示的报警。报警终端用户可以切换排序队列中同时报警事件的排序,或者关闭一个或多个事件。
本发明能够合理分配报警的优先级,避免了报警冲突,使得监管人员能够在报警发生时正确处置,而不至于慌乱不知所措。
为使本发明的上述目的、特征和优点能更明显易懂,下文特举较佳实施例,并配合所附附图,作详细说明如下。
附图说明
为了更清楚地说明本发明具体实施方式或现有技术中的技术方案,下面将对具体实施方式或现有技术描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图是本发明的一些实施方式,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。
图1是本发明系统结构示意图;
图2是本发明一个实施例的流程图。
具体实施方式
下面将结合本发明实施例中附图,对本发明实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅是本发明一部分实施例,而不是全部的实施例。通常在此处附图中描述和展示的本发明实施例的组件可以以各种不同的配置来布置和设计。因此,以下对在附图中提供的本发明的实施例的详细描述并非旨在限制要求保护的本发明的范围,而是仅仅表示本发明的选定实施例。基于本发明的实施例,本领域技术人员在没有 做出创造性劳动的前提下所获得的所有其他实施例,都属于本发明保护的范围。
首先请参考图1,图1是本发明系统结构示意图。该发明整体主要由三部分构成,传感器、数据库和报警终端,以及连接它们的网络。在图1中有若干个传感器,它们可以是同种类型的传感器,布置在不同的位置,有些是固定的,有些可能是移动的,被设置在小车、无人机或者轨道上。它们也可以是不同类型的传感器,用于测量不同的参数,比如温度传感器、气体传感器、压力传感器。这里的传感器应作广义的理解,凡是能提供数据的设备都称之为传感器,比如摄像头可以称之为图像声音传感器;卫星定位系统可以称之为位置传感器。图1的系统可能包括但不仅限于音视频监控器、气体传感器、卫星定位传感器、温度传感器、集散控制系统、船舶靠泊辅助系统、紧急停车系统、紧急拖缆系统、消防控制系统、有毒可燃气体报警系统、烟感报警系统和库容管理系统中的一种或数种,每种传感器可以有多个。
单个传感器发出的警报可以反馈到报警终端。报警终端是能够提示报警信息的终端,包括但不仅限于语音、显示、声光的一种或数种。通常是一块集成有各种信息的显示屏。每个传感器都有独立的通路与报警终端相连,或者通过服务器与报警终端相连。报警终端可以有多个。服务器设有数据库同时也有一定的运算判断能力。数据库中预设有各种可能的事故模型,以及处理优先级和人员应对策略指导预案。这个数据库实际上就是一个计算机专家系统,根据各传感器传回的数据来判断事态、优先级和对应策略。连接它们的网络可以是有线或者无线网络,连接传感器、数据库和报警终端的通信网络。网络节点之间的通信和指令是双向的。用户可以通过报警终端对系统进行一系列操作。
图1中单一传感器引发的报警称之为情况,多个传感器引发的报警称 之为事件。单个传感器的参数达到报警阈值时,它就可以使报警终端报警,比如某一温度传感器感测到它所在位置温度超出正常值,它就可以使报警终端报警,称之为情况发生,但是这并不意味着一定发生了需要处理的事件。在现有技术场景下,报警需要人员去现场查看处置,但是在一个大系统中,传感器误报的可能性是存在的,如果一有报警就派出人手查看,势必会分散监控人员的注意力,而真正事件发生时监控室人手不足。所以这种情况下本发明对单个传感器报警定义为情况而非事件,情况对应的策略就是让另一个或者数个与发出异常信息的传感器有对应关系的传感器进行核实。例如一个温度传感器发出报警信号,可以让另一个可移动的温度传感器移动到相应位置进行检测,也可以让它周边最近的温度传感器进行检测,或者是让可移动的或者其附近的烟雾传感器,或者视频传感器、红外传感器进行复核检测,以判断是否发生火灾事件。情况需要经至少另外一个传感器核实,核实后上升为事件。如果有多个传感器应证了温度传感器的异常信息为火宅事件,那么这个报警就上升为事件。服务器的数据库会根据温度传感器的位置和读数,以及其他温度或视频、红外、烟雾传感器的数据来判断火宅的性质和严重程度,进而判断其报警优先级以及应对策略,显示在报警终端上,供监控人员参考处理。
如果其他传感器无法核实,或者没有对应的传感器可以来验证发出异常信息的传感器的情况。这时监控人员可以关闭报警,也可以保留这个报警。但是如果同时有事件发生,即多个传感器应证的事件发生,则事件报警优先于这个情况报警。如果监控人员选择关闭报警,则系统服务器留下记录,关闭报警以免干扰正常判断。这时可以派出人员去现场查验,或者等待事态进一步发展触发更多传感器导致事件的发生。
关闭报警信息或者优先级较低而未报警的事件和情况,并不意味着这些传感器的数据没有被服务器的数据库记录采纳。处于较低优先级的事件 报警、情况报警和被关闭的情况报警的传感器数据仍然被用于优先的事件报警的评估和解决方案依据。举例而言,如果系统发现车辆上的安全带传感器发现座位有人乘坐但未系紧的报警信息。这一信息如果未能被其他传感器验证,它就是个情况,或者虽然有车内影像验证这一情况,但是这是较小的问题或者非紧急的事件,在发生车辆碰撞这样的紧急事故报警时,未系安全带这样的事件优先级较低,也许并未报警。但是车内有人未系安全带这样的信息却仍被记录在服务器数据库中,并且被用来评估车辆碰撞事件的严重性和应对方案。
事件类型是指数据库中根据传感器的各项数据匹配好的报警内容,优先级和相应评估和解决方案。报警终端播报显示最优先的报警,并给出相应的评估和解决方案。报警终端播报除了显示最优先的报警,还显示同时报警的较低优先级别的其他事件排序。报警终端用户可以对系统进行一系列的操作,例如切换排序队列中同时报警的较低优先级别的其他事件为当前显示的报警。可以切换排序队列中同时报警事件的排序,或者关闭一个或多个事件。
接下来请参考图2,图2是本发明一个实施例的流程图。如图2所示,当单个传感器发现异常的时候,报警终端报警,服务器根据报警传感器的位置和数据类型指令匹配的传感器进行验证。如果无法核实,则用户可以关闭报警,选择人工判断处理,同时服务器数据库中留下记录。如果其他传感器核实了这一异常,则上升为事件。服务器在数据库中根据传感器的数据判断事件的类型和优先级,并与同时发生的其他事件的优先级进行比较,最终将优先级最高的报警显示在报警终端上。
在图2中,如果多个传感器发现异常,则无需其他传感器验证,直接在服务器数据库中查找判断事件的类型和优先级,并与同时发生的其他事 件的优先级进行比较,最终将优先级最高的报警显示在报警终端上。从图2的实施例可以看出事件报警优先于情况报警。
如说明书和所附权利要求中所使用的术语“计算机”或“系统”或“计算机系统”或“服务器”包括任意数据处理系统,包括但不局限于个人计算机、服务器、工作站、网络计算机、主框架计算机、路由器、交换机、个人数字助理(PDA)、电话以及能够处理、传送、接收、捕捉和/或存储数据的任意其它系统。应当意识到,上述为本发明的原理说明。由于本领域技术人员能轻而易举地进行许多修改和改变,因此本发明将不限于所示和所述的确切结构和操作上。尽管已经描述了优选实施例,但是具体细节可以在不脱离本发明的情况下做改变。
尽管本发明的实施方案已公开如上,但其并不仅仅限于说明书和实施方式中所列运用。它完全可以被适用于各种适合本发明的领域。对于熟悉本领域的人员而言可以容易实现另外的修改。因此在不背离权利要求及等同范围所限定的一般概念下,本发明并不限于特定的细节和这里展示和描述的图例。

Claims (10)

  1. 报警事件的优先级处理系统,包括,若干个传感器、报警终端、数据库,以及连接传感器、数据库和报警终端的通信网络,其特征在于:
    单一传感器引发的报警称之为情况,多个传感器引发的报警称之为事件;情况需要经至少另外一个传感器核实,核实后上升为事件;不能核实的情况可以关闭报警;
    事件报警优先于情况报警;
    数据库根据事件报警的传感器数据判断事件类型,并根据事件类型找出预设的优先级;
    处于较低优先级的事件报警、情况报警和被关闭的情况报警的传感器数据仍然被用于优先的事件报警的评估和解决方案依据;
    报警终端播报显示最优先的报警,并给出相应的评估和解决方案。
  2. 如权利要求1所述的报警事件的优先级处理系统,其特征在于:所述传感器是任何能感应收集数据的终端,包括但不仅限于音视频监控器、气体传感器、卫星定位传感器、温度传感器、集散控制系统、船舶靠泊辅助系统、紧急停车系统、紧急拖缆系统、消防控制系统、有毒可燃气体报警系统、烟感报警系统和库容管理系统中的一种或数种,每种传感器可以有多个。
  3. 如权利要求1所述的报警事件的优先级处理系统,其特征在于:所述另外一个传感器核实情况报警是指用感测情况报警来源传感器不同种数据类型的传感器核实。
  4. 如权利要求1所述的报警事件的优先级处理系统,其特征在于:所 述不能核实的情况可由用户手动关闭报警,关闭报警后会在数据库中留下记录。
  5. 如权利要求1所述的报警事件的优先级处理系统,其特征在于:所述关闭报警是指报警不在报警终端提示,而其报警来源传感器仍在工作并向数据库传送数据。
  6. 如权利要求1所述的报警事件的优先级处理系统,其特征在于:所述事件类型是指数据库中根据传感器的各项数据匹配好的报警内容,优先级和相应评估和解决方案。
  7. 如权利要求1所述的报警事件的优先级处理系统,其特征在于:所述报警终端是能够提示报警信息的终端,包括但不仅限于语音、显示、声光的一种或数种。
  8. 如权利要求1所述的报警事件的优先级处理系统,其特征在于所述报警终端播报除了显示最优先的报警,还显示同时报警的较低优先级别的其他事件排序。
  9. 如权利要求8所述的报警事件的优先级处理系统,其特征在于所述报警终端用户可以切换排序队列中同时报警的较低优先级别的其他事件为当前显示的报警。
  10. 如权利要求8所述的报警事件的优先级处理系统,其特征在于所述报警终端用户可以切换排序队列中同时报警事件的排序,或者关闭一个或多个事件。
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