WO2020038392A1 - 遗忘取货提示方法、自动售货机、电子设备及存储介质 - Google Patents

遗忘取货提示方法、自动售货机、电子设备及存储介质 Download PDF

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Publication number
WO2020038392A1
WO2020038392A1 PCT/CN2019/101737 CN2019101737W WO2020038392A1 WO 2020038392 A1 WO2020038392 A1 WO 2020038392A1 CN 2019101737 W CN2019101737 W CN 2019101737W WO 2020038392 A1 WO2020038392 A1 WO 2020038392A1
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WIPO (PCT)
Prior art keywords
goods
sale
port
vending machine
pick
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Application number
PCT/CN2019/101737
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English (en)
French (fr)
Inventor
许功铭
石建豪
李德逸
曹孔强
王春涛
Original Assignee
山东新北洋信息技术股份有限公司
威海新北洋数码科技有限公司
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Publication of WO2020038392A1 publication Critical patent/WO2020038392A1/zh

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/004—Restocking arrangements therefor
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
    • G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty

Definitions

  • This article relates to the technical field of vending, for example, to a forgotten pickup prompt method, a vending machine, an electronic device, and a storage medium.
  • a vending machine is a commercial automation device used to sell goods automatically. Vending machines are widely used because they are not limited by time and place, can save manpower, and facilitate transactions.
  • the related art discloses a vending machine.
  • the vending machine includes a control device and a cabinet.
  • the surface of the cabinet is provided with a human-computer interaction device and a pickup port.
  • the pickup port can be opened or closed.
  • a storage device and a hopper are arranged inside the cabinet.
  • the storage device is used for accommodating goods for sale.
  • the hopper is located between the storage device and the pick-up port, and is used to transport goods between the storage device and the pick-up port.
  • the control hopper transports the goods from the storage device to the pickup port, and then opens the pickup So that the user can take away the goods in the bucket through the pickup port.
  • the opening time of the pickup port reaches the set value, the pickup port is closed so that the vending machine can continue to sell.
  • the inventor found that when users use related technology vending machines to purchase goods, there may be situations in which the goods in the bucket cannot be taken out in time due to reasons such as taking a call or viewing advertisements.
  • the pickup port is automatically closed. At this time, the user cannot take out the goods that have already been paid, which will cause a certain loss to the user.
  • This article provides a forgotten pickup reminder method, vending machine, electronic equipment, and storage medium to alleviate the problem that users of vending machines of related technologies cannot take out the goods that have been paid for in time to avoid user losses.
  • an embodiment of the present invention provides a forgotten pickup reminder method, which is applied to a vending machine.
  • the vending machine includes a cabinet, a pickup opening disposed in the cabinet, and a storage device disposed inside the cabinet.
  • Set to hold goods, and forgotten pickup tips include:
  • a first prompt message is output.
  • the embodiments of the present invention also provide a vending machine.
  • the vending machine includes a cabinet, a control device, a cargo opening provided in the cabinet, and a storage device and a delivery device provided in the cabinet.
  • the storage device is configured as The goods are contained, the delivery device is set to carry the goods, the vending machine further includes a gate for opening or closing the pick-up port, and the control device is set to:
  • the gate is controlled to open the pick-up port to determine whether the goods for sale have been removed within the first preset time from the moment the pick-up port is opened. In the first preset time from the opening time, a determination result that the product for sale is not removed is output as a first prompt message.
  • an embodiment of the present invention further provides an electronic device, including:
  • At least one processor At least one processor
  • a memory configured to store at least one program
  • the at least one processor When the at least one program is executed by the at least one processor, the at least one processor is caused to implement the method as described above.
  • an embodiment of the present invention further provides a computer-readable storage medium storing computer-executable instructions, where the computer-executable instructions are used to execute the method as described above.
  • FIG. 1 is a schematic diagram of an external structure of a vending machine provided by an embodiment of the present invention when a gate closes a cargo opening;
  • FIG. 2 is a schematic diagram of an external structure of a vending machine provided by an embodiment of the present invention when a gate opens a pickup port;
  • FIG. 3 is a schematic diagram of an internal structure of a vending machine provided by an embodiment of the present invention.
  • FIG. 4 is a block diagram of a vending machine provided in an embodiment of the present invention.
  • FIG. 5 is a schematic structural diagram of a bucket of a vending machine according to an embodiment of the present invention.
  • FIG. 6 is a flowchart of a forgotten pickup prompt method provided by an embodiment of this document.
  • FIG. 7 is a flowchart of another forgotten pickup prompt method provided by an embodiment of this document.
  • FIG. 8 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
  • Icon 010-Vending machine; 100-cabinet; 110-cabinet; 120-cabinet; 130-loading port; 140-gate mechanism; 141-gate; 142-gate drive assembly; 200-storage device; 210 -Cargo lane; 211-goods conveying mechanism; 220-recycling box; 300-delivery device; 310-bucket; 311-frame; 312-receiving warehouse; 312a-open; 313-receiving drive mechanism; 314- Rotary shaft; 320-bucket driving mechanism; 321-horizontal driving mechanism; 322-vertical driving mechanism; 400-detection device; 410-first detection mechanism; 420-second detection mechanism; 421-first camera; 422-section Two cameras; 500-human-computer interaction device; 510-display screen; 520-reminder; 600-storage device; 700-control device; 810-processor; 820-memory; 830-input device; 840-output device.
  • FIG. 1, FIG. 2 and FIG. 3 are schematic diagrams of the structure of the vending machine provided in the embodiment of the present invention
  • FIG. 4 is a block diagram of the structure of the vending machine provided in the embodiment of the present invention. The vending machine will be explained.
  • the vending machine 010 includes a cabinet 100, a storage device 200, a delivery device 300, a detection device 400, a human-computer interaction device 500, a storage device 600, and a control device 700.
  • the cabinet 100 includes a cabinet body 110 and a cabinet door 120.
  • the cabinet body 110 is movably connected to the cabinet door 120.
  • the cabinet body 110 includes an opening.
  • the cabinet door 120 can move relative to the opening of the cabinet body 110.
  • the opening of the cabinet 110 is opened or closed.
  • the cabinet door 120 is provided with a pick-up port 130 for a user to take out goods.
  • a gate mechanism 140 is provided at the pickup port 130.
  • the gate mechanism 140 includes a gate 141 and a gate driving assembly 142.
  • the gate 141 is movably connected to the cabinet door 120 through the gate driving assembly 142.
  • the gate 141 is driven by the gate driving assembly 142 It can move relative to the pick-up port 130 in the up-down direction (that is, the direction shown by the arrow cd in FIG. 1 and FIG. 2) to reach the first position to close the pick-up port 130 (as shown in FIG. 1), or reach the first The two positions thereby open the pickup port 130 (as shown in FIG. 2).
  • the storage device 200 is provided to accommodate goods. As shown in FIG. 3, the storage device 200 is disposed inside the cabinet 100.
  • the storage device 200 includes a cargo channel 210 for accommodating goods, and the cargo channel 210 is spaced from the cabinet door 120.
  • the storage device 200 includes A plurality of cargo lanes 210 are arranged in M layers in the up-down direction (that is, the direction shown by the arrow cd), and are arranged in N rows in the left-right direction (that is, the direction shown by the arrow ab).
  • the length of the cargo lane 210 The direction extends in the front-rear direction (that is, a direction indicated by an arrow ef in FIGS. 1 and 2).
  • An outlet for outputting goods is provided at one end of the cargo passage 210 near the cabinet door 120.
  • the delivery device 300 is configured to transport the goods from the storage device 200 to the pick-up port 130, or to deliver the goods located at the pick-up port 130 to the recycling area of the storage device 200.
  • the delivery device 300 is disposed inside the cabinet 100.
  • the delivery device 300 includes a goods conveyance mechanism 211, a bucket 310, and a bucket drive mechanism 320.
  • the goods conveyance mechanism 211 is disposed in the goods lane 210 for conveying goods.
  • the goods in the lane 210 thus cause the goods to be output from the exit of the lane 210.
  • the bucket 310 and the bucket driving mechanism 320 are located between the cabinet door 120 and the cargo lane 210.
  • the bucket drive mechanism 320 includes a horizontal drive mechanism 321 and a vertical drive mechanism 322.
  • the horizontal drive mechanism 321 can drive the bucket 310 to move in the left-right direction
  • the vertical drive mechanism 322 can drive the bucket 310 to move in the up-down direction.
  • the driving mechanism 320 can drive the bucket 310 to move in the up-down direction, or drive the bucket 310 to move in the left-right direction, or drive the bucket 310 to move in the up-down and left-right direction at the same time, so that the entrance of the bucket 310 and any one of the cargo lanes 210
  • the exit of the hopper 310 is opposite to the exit of the hopper 310 and the pickup port 130.
  • the goods in the cargo lane 210 can be sent out from the exit of the cargo lane 210 and enter the interior of the hopper 310 through the entrance of the hopper 310;
  • the exit of 310 is opposite to the picking port 130, the user can pick up the goods in the hopper 310 through the picking port 130.
  • FIG. 5 is a schematic structural diagram of a bucket of a vending machine provided in an embodiment of the present invention.
  • the bucket 310 of this embodiment includes a frame 311, a receiving bin 312, and a receiving bin driving mechanism 313.
  • the receiving warehouse 312 and the receiving warehouse driving mechanism 313 are drivingly connected.
  • the receiving warehouse 312 has a loading position and a shipping position. Driven by the receiving warehouse driving mechanism 313, the receiving warehouse 312 can be rotated relative to the frame 311 about the rotation axis 314. Turn to reach the loading position and the shipping position.
  • the receiving warehouse 312 has an opening 312a.
  • the opening 312a faces upward, and the receiving warehouse 312 can receive the goods output from the cargo path 210.
  • the receiving warehouse 312 is located at the shipping position. In the case, the opening 312a faces the pick-up port 130, and the user can remove the goods in the pick-up warehouse 312 through the opening 312a of the pick-up warehouse 312.
  • the delivery device 300 may only include a goods conveying mechanism 211 for conveying goods accommodated in the goods lane 210.
  • the receiving warehouse 312 is disposed at the picking port 130
  • the goods conveyance mechanism 211 conveys the goods in the goods lane 210 to the exit of the goods lane 210, and the goods output from the exit of the goods lane 210 directly fall into the receiving warehouse 312 below.
  • the storage device 200 further includes a recovery area for receiving goods to be recovered.
  • the recovery area includes a recovery box 220.
  • the recovery box 220 is located between the cargo path 210 and the cabinet door 120 in the front-rear direction, and the recovery box 220 is located below the hopper 310 in the up-down direction.
  • An opening is provided above the recovery bin 220, and the receiving bin 312 of the hopper 310 also has an unloading position with an open downwards, wherein the hopper 310 is located directly above the recovery bin 220 and the receiving bin 312 is rotated to the unloading position.
  • the goods in the receiving warehouse 312 can be dropped into the recovery box 220 to complete the goods recovery.
  • the recovery area may also be set in parallel with the cargo channel 210, a recovery mechanism is provided on the hopper 310, and the recovery mechanism is configured to transport the goods in the hopper 310 to the recovery area to complete the goods. Recycle.
  • the detection device 400 includes a first detection mechanism 410, and the first detection mechanism 410 is configured to detect whether the goods in the bucket 310 have been removed.
  • the first detection mechanism 410 may include a pressure sensor, a photoelectric sensor, or a mechanical sensor provided in the bucket 310. When there is goods in the bucket 310, the sensor of the first detection mechanism 410 outputs a first signal. When there is no product in 310, the sensor of the first detection mechanism 410 outputs a second signal. Based on the signal output by the sensor of the first detection mechanism 410, it can be detected whether the goods in the bucket 310 have been removed.
  • the first detection mechanism 410 may further include a camera disposed in the bucket 310, and an image captured by the camera may be used to determine whether the goods in the bucket 310 have been removed.
  • the detection device 400 further includes a second detection mechanism 420 configured to capture an image of a place in front of the vending machine 010, and the second detection mechanism 420 includes at least one camera disposed outside the cabinet 100 , By analyzing and processing the images captured by the camera, it can be determined whether a user is located in a place in front of the vending machine 010.
  • the second detection mechanism 420 includes a first camera 421 and a second camera 422 disposed outside the cabinet 100, and the first camera 421 and the second camera 422 are respectively disposed in the cabinet 100. The top sides.
  • the human-computer interaction device 500 is configured to complete the information interaction between the user and the vending machine 010. As shown in FIG. 1 and FIG. 2, in this embodiment, the human-computer interaction device 500 includes a display screen 510, and the display screen 510 is disposed on The cabinet door 120 is configured to display operation information to a user. In some embodiments, the display screen 510 is a touch display screen, and the touch display screen receives operation information input by a user by clicking, pressing, or the like. In some embodiments, the human-computer interaction device 500 further includes a prompter 520, and the prompter 520 is configured to output prompt information to the user, as shown in FIG. 1 and FIG. 2. In this embodiment, the prompter 520 includes multiple instructions.
  • the prompter 520 may also include audio such as a buzzer, a voice player, etc.
  • the prompter 520 outputs the prompting information to the user by issuing a set sound; in some embodiments, the display screen 510 may also output the prompting information to the user by displaying the set picture or text.
  • the storage device 600 is configured to store a control program of the vending machine 010 and data and variables generated during the program operation.
  • the storage device 600 is configured to store a first preset time T1 and a second preset time T2, where the first preset time T1 is used to determine a time when the first reminder information is issued after the gate 141 opens the pickup port 130
  • the second preset time T2 is used to determine the time when the gate 141 closes the pick-up port 130 after the first prompt message is issued.
  • the control device 700 is electrically connected to the storage device 200, the delivery device 300, the detection device 400, the human-computer interaction device 500, and the storage device 600.
  • the control device 700 is configured to control the storage device 200, the delivery device 300, the vending machine 010,
  • the detection device 400, the human-computer interaction device 500, and the storage device 600 operate.
  • the control device 700 is configured to obtain a purchase instruction and a payment instruction input by the user through the human-computer interaction device 500, and determine that the user purchases a product (i.e., for sale) according to the purchase instruction after determining that the user has successfully paid.
  • the bucket 310 is controlled by the bucket driving mechanism 320 to drive the bucket 310 to the pick-up port 130; the control device 700 is also configured to control the gate 141 to open the pick-up when the goods for sale are delivered to the pick-up port 130
  • the port 130 starts the first timing, and then detects whether the goods for sale in the hopper 310 are taken away according to the signal output by the first detection mechanism 410, and reaches the first preset time T1 and the hopper at the first timing time.
  • the control human-machine interaction device 500 sends a first prompt message.
  • FIG. 6 is a flowchart of a forgotten pickup reminder method provided by an embodiment of the present document.
  • the method is applicable to the vending machine provided by the embodiment of the present document.
  • the method is performed by the vending machine 010 shown in FIG. 4.
  • the control device 700 executes. As shown in the figure, the method includes steps S210 to S230.
  • step S210 when the goods for sale are delivered to the pickup port, the pickup port is opened.
  • the touch display screen of the human-machine interaction device 500 receives a purchase instruction and a payment instruction input by the user, and the control device 700 determines the goods to be purchased by the user according to the purchase instruction, that is, waits for For the sale of goods, it is determined whether the user has completed the payment of the goods for sale according to the payment instruction.
  • the control device 700 controls the bucket driving mechanism 320 to drive the bucket 310 to the target goods lane containing the goods for sale. 210, and controls the goods conveyance mechanism 211 in the target goods lane 210 to deliver goods for sale into the hopper 310.
  • the control device 700 controls the hopper driving mechanism 320 to drive the hopper 310 to the pickup port 130, and controls the gate driving assembly 142 to drive the gate 141 to move from the first position to the second Position, so that the gate 141 opens the pick-up port 130 so that the user can remove the goods for sale in the hopper 310 through the pick-up port 130.
  • the receiving hopper 312 is provided in the hopper 310, and the receiving hopper 312 is located at the receiving position when the hopper 310 receives the goods for sale sent by the target cargo lane 210.
  • the receiving warehouse driving mechanism 313 drives the receiving warehouse 312 to rotate from the receiving position to the shipping position, so that the user can take out the goods for sale in the receiving warehouse 312 through the receiving port 130 and the opening 312 a of the receiving warehouse 312.
  • the way to send the goods for sale from the cargo lane 210 to the pick-up port 130 may also be to export the goods for sale from the exit of the goods lane 210, and the goods for sale directly drop to the pickup.
  • the receiving warehouse 312 provided at the cargo port 130.
  • control device 700 controls the gate 141 to start the first timing when the pick-up port 130 is opened, and the first timing is used to record the time elapsed since the moment when the gate 141 opens the pick-up port 130.
  • step S220 it is judged whether or not the goods for sale have been taken away within the first preset time from the moment when the loading port is opened.
  • the control device 700 determines whether or not the goods for sale in the bucket 310 are taken away. In some embodiments, the control device 700 determines whether the goods for sale in the hopper 310 are taken away according to a signal output by the first detection mechanism 410. In an optional implementation manner, the first detection mechanism 410 includes a pressure sensor, a photoelectric sensor, or a mechanical sensor disposed in the bucket 310.
  • the sensor output of the first detection mechanism 410 When there are goods in the bucket 310, the sensor output of the first detection mechanism 410 The first signal, when there is no goods in the bucket 310, the sensor of the first detection mechanism 410 outputs a second signal, and the control device 700 receives the signal output by the sensor of the first detection mechanism 410 and judges the inside of the bucket 310 based on the signal. Whether the goods are removed. In some embodiments, when the control device 700 detects that the signal output by the sensor of the first detection mechanism 410 changes from the first signal to the second signal, it is determined that the goods in the bucket 310 are removed.
  • the first detection mechanism 410 includes a camera disposed in the hopper 310, and the control device 700 controls the camera to take an image of the receiving bin 312, and judges the image in the hopper 310 based on the image captured by the camera. Whether the goods have been removed.
  • control device 700 continuously detects whether the goods for sale in the bucket 310 are removed until it is detected that the goods for sale in the bucket 310 are removed.
  • Step S230 Output a first prompt message based on a determination result that the goods for sale have not been removed within a first preset time period from the moment when the pickup port is opened.
  • the control device 700 determines that the goods for sale have not been removed, the control device 700 controls the human-computer interaction device 500 to issue a first prompt message to remind the user to remove the goods for sale as soon as possible.
  • the control device 700 controls the display screen 510 of the human-computer interaction device 500 to display a set picture or text to send out the first prompt message; for another example, the human-machine interaction device 500 includes a prompter 520, and the control device 700 controls the prompter 520 to issue
  • the first prompt information in the case that the prompter 520 includes a plurality of indicator lights arranged around the picking port 130, the control device 700 controls the indicator lights to emit light of a set color to output the first prompt information to the user.
  • the device 520 includes an audio device such as a buzzer or a voice player
  • the control device 700 controls the audio device to emit a set sound to output the first prompt information to the user.
  • the control device 700 immediately controls the gate 141 to close the pickup port. 130.
  • the method for outputting the first prompt information may also be to close the pickup port 130 first, and then open the pickup port 130.
  • the control device 700 controls the gate mechanism 140 to issue a first prompt message.
  • the control device 700 first controls the gate drive assembly 142 to drive the gate 141 to close the pickup opening 130, and the interval After a preset time, the gate driving component 142 is controlled to drive the gate 141 to open the pick-up port 130.
  • the gate 141 By controlling the gate 141 to sequentially perform the actions of closing the picking port 130 and opening the picking port 130, the sound made when the gate 141 is closed and opened and the movement of the gate 141 are used to cause the user to observe the picking port 130, and find that the goods for sale are Take away to remind users to pick up the goods.
  • the control device 700 controls the gate 141 to close the pickup port 130, it first controls the receiving dock driving mechanism 313 to drive the receiving dock 312 to rotate from the shipping position.
  • the control device 700 controls the gate 141 to open the picking port 130, and then controls the receiving warehouse driving mechanism 313 to drive the receiving warehouse 312 from the receiving position Rotate to the shipping position so that the user can take out the goods for sale in the receiving bin 312 through the receiving port 130 and the opening 312a of the receiving bin 312.
  • the pick-up port is opened to determine whether the sold product is within the first preset time from the moment the pick-up port is opened. Being taken away, a first prompt message is output based on a determination result that the goods for sale have not been taken out within a first preset time period from the moment the cargo opening is opened.
  • the forgotten pickup reminding method of this embodiment since the first reminder message can be sent to the user when the picking port is opened for the first preset time and the user does not pick up the goods for sale, the user can forget the Under the circumstances, the user is prompted to remind the user to take away the goods for sale as soon as possible, effectively alleviating the problem that the user of the vending machine of the related technology cannot take out the goods that have been paid in time, avoiding the loss of the user and improving the user.
  • the user can forget the Under the circumstances, the user is prompted to remind the user to take away the goods for sale as soon as possible, effectively alleviating the problem that the user of the vending machine of the related technology cannot take out the goods that have been paid in time, avoiding the loss of the user and improving the user.
  • the user of the vending machine of the related technology cannot take out the goods that have been paid in time, avoiding the loss of the user and improving the user.
  • FIG. 7 is a flowchart of another forgotten pickup reminding method provided by an embodiment of this document. This embodiment can be used as an optional implementation of the embodiment shown in FIG. 6. As shown in the figure, the method includes steps S310 to S340. .
  • step S310 when the goods for sale are delivered to the pickup port, the pickup port is opened.
  • step S210 The execution method of this step is the same as step S210.
  • step S320 it is determined whether or not the goods for sale have been taken away within the first preset time from the moment when the cargo opening is opened.
  • step S220 The execution method of this step is the same as step S220.
  • step S330 a first prompt message is output based on a determination result that the goods for sale have not been removed within a first preset time period from the moment when the pickup port is opened.
  • step S230 The execution method of this step is the same as step S230.
  • step S340 it is determined whether or not the goods for sale are removed within a second preset time from the moment when the first prompt information is output.
  • the control device 700 controls the human-computer interaction device 500 or the gate mechanism 140 to start a second timer when the first prompt message is issued, and the second timer is used to record the time from the moment when the first reminder message is issued The elapsed time; and, the control device 700 determines whether the goods for sale have been removed within a second preset time from the moment when the first prompt information is output by the human-machine interaction device 500 or the gate mechanism 140.
  • step S350 based on the determination result that the goods for sale have not been removed in the second preset time from the moment when the first prompt information is output, the goods take-out port is closed.
  • the control device 700 determines that the goods for sale have not been removed, controls the gate 141 to close the loading port 130.
  • the control device 700 controls the gate driving assembly 142 to drive the gate 141 to be driven by the second The position moves to the first position, so that the gate 141 closes the loading port 130.
  • the hopper 310 includes a receiving warehouse 312.
  • the receiving warehouse driving mechanism 313 is first controlled to drive the receiving warehouse 312 from the shipping position to the receiving location. So that the receiving warehouse 312 does not interfere with the movement of the gate 141.
  • the control device 700 immediately controls the gate 141 to close the pickup port 130. .
  • a second timing is started when the first prompt message is sent, and when the second timing timing reaches a second preset time and the goods for sale have not been removed, Close the pickup port.
  • the forgotten pickup reminding method further includes steps S360, S370, and S380.
  • step S360 it is determined whether the user who purchased the goods for sale has left.
  • the control device 700 controls the second detection mechanism 420 to take an image of a place in front of the vending machine 010 to obtain a first image, and Perform analysis processing to determine whether the user who purchased the goods for sale has left the place in front of the vending machine 010, that is, to determine whether the user has left. If it is determined that the user has left, step S370 is performed. If not, step S380 is performed.
  • the control device 700 when receiving the payment instruction, controls the second detection mechanism 420 to capture an image of a place in front of the vending machine 010 to obtain a second image.
  • the control device 700 determines the vending machine 010 based on the first image
  • the first image and the second image are compared to determine whether the user in the place in front of the vending machine 010 is the user performing the payment of the goods, thereby determining whether the user who purchased the goods for sale has left.
  • step S370 the goods for sale are delivered to a preset area.
  • the preset area is a recycling area.
  • the control device 700 recycles the goods for sale to the recycling area.
  • the control device 700 controls the bucket drive mechanism 320 to The bucket 310 is driven above the recovery bin 220 and controls the receiving bin driving mechanism 313 to drive the receiving bin 312 from the loading position to the unloading position, so that the goods for sale in the receiving bin 312 fall into the recycling bin 220 to Complete product recovery.
  • the recovery area may be arranged in parallel with the cargo path 210, a recovery mechanism is provided on the hopper 310, and the control device 700 controls the hopper driving mechanism 320 to drive the hopper 310 to a position opposite to the recovery area. And the recycling mechanism is controlled to transfer the goods in the hopper 310 to the recycling area to complete the recycling of the goods.
  • the maintenance personnel can take out the goods for sale in the preset area when the user who has left returns to request the paid goods and Handing it over to the user can further prevent the loss of the user, and at the same time, avoid disputes between the user and the merchant.
  • step S380 the user is displayed with an input entry for the pickup port opening command.
  • the control device 700 controls the human-computer interaction device 500 to display a pickup opening opening command , So that the user can open the pick-up port 130 and take away the goods for sale by entering the pick-up port opening command.
  • the control device 700 controls the touch display screen 510 of the human-machine interaction device 500 to display a pick-up port opening button. The user can input a pick-up port opening command by clicking the button.
  • the control The device 700 controls the gate 141 to open the pick-up port 130.
  • the user can open the pick-up port and take away by entering the manual door opening command. Goods for sale, further avoiding user losses.
  • FIG. 8 is a schematic diagram of a hardware structure of an electronic device according to an embodiment of the present invention. As shown in FIG. 8, the electronic device includes one or more processors 810 and a memory 820. A processor 810 is taken as an example in FIG. 8.
  • the electronic device may further include an input device 830 and an output device 840.
  • the processor 810, the memory 820, the input device 830, and the output device 840 in the electronic device may be connected through a bus or other manners. In FIG. 8, the connection through the bus is taken as an example.
  • the memory 820 is a computer-readable storage medium, and may be configured to store software programs, computer-executable programs, and modules.
  • the processor 810 executes various functional applications and data processing by running software programs, instructions, and modules stored in the memory 820, so as to implement any one of the methods in the foregoing embodiments.
  • the memory 820 may include a storage program area and a storage data area, wherein the storage program area may store an operating system and application programs required for at least one function; the storage data area may store data created according to the use of the electronic device, and the like.
  • the memory may include volatile memory such as Random Access Memory (RAM), and may also include non-volatile memory, such as at least one disk storage device, flash memory device, or other non-transitory solid-state storage device.
  • RAM Random Access Memory
  • the memory 820 may be a non-transitory computer storage medium or a transient computer storage medium.
  • the non-transitory computer storage medium may include, for example, at least one magnetic disk storage device, a flash memory device, or other non-volatile solid-state storage devices.
  • the memory 820 may optionally include memory remotely set with respect to the processor 810, and these remote memories may be connected to the electronic device through a network. Examples of the above network may include the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.
  • the input device 830 may be configured to receive inputted numeric or character information, and generate key signal inputs related to user settings and function control of the electronic device.
  • the output device 840 may include a display device such as a display screen.
  • This embodiment also provides a computer-readable storage medium storing computer-executable instructions, where the computer-executable instructions are used to execute the foregoing method.
  • All or part of the processes in the method of the above embodiment can be completed by executing related hardware through a computer program.
  • the program can be stored in a non-transitory computer-readable storage medium.
  • the method can include the method described above.
  • the process of the embodiment, wherein the non-transitory computer-readable storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM), or a RAM.
  • the forgotten pickup reminder method of the embodiment of the present invention since the first reminder message can be sent to the user in the case that the user does not take away the goods for sale within the first preset time after the pickup port is opened, Therefore, when the user forgets to pick up the goods, a reminder message can be sent to the user to remind the user to take away the goods for sale at the picking port as soon as possible, effectively alleviating that the users of the vending machine of the related technology cannot take out the completed payment in time.
  • the problem of the goods, to avoid the loss of users improve the user experience.
  • the vending machine in the embodiment of the present invention is used to implement the above-mentioned forgotten pickup reminder method, and the electronic device and the computer-readable storage medium of the embodiment of the present invention can be used to implement the above-mentioned forgotten pickup reminder method, and therefore also has the above-mentioned beneficial effects.

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Abstract

公开了一种遗忘取货提示方法及自动售货机。该自动售货机（010）包括机柜（100）、设置于该机柜（100）的取货口（130）以及设置于该机柜（100）内部的储物装置（200），该储物装置（200）被设置为容纳货品，该方法包括：当待售货品被送至该取货口时，打开该取货口（S210）；判断自该取货口被打开时刻起的第一预设时间内，该待售货品是否被取走（S220）；基于自该取货口被打开时刻起的第一预设时间内，该待售货品未被取走的判定结果，输出第一提示信息（S230）。

Description

遗忘取货提示方法、自动售货机、电子设备及存储介质
本公开要求在2018年08月23日提交中国专利局、申请号为201810968029.7的中国专利申请的优先权，以上申请的全部内容通过引用结合在本公开中。
技术领域
本文涉及自动售货技术领域，例如涉及一种遗忘取货提示方法、自动售货机、电子设备及存储介质。
背景技术
自动售货机是一种商业自动化设备，用于自动出售货品。自动售货机由于具有不受时间地点限制、能节省人力、方便交易等特点，应用越来越广泛。
相关技术公开了一种自动售货机，该自动售货机包括控制装置和机柜，机柜表面设置有人机交互装置和取货口，取货口可以打开或者关闭。机柜内部设置有储物装置和货斗，储物装置用于容纳待售货品，货斗位于储物装置和取货口之间，用于在储物装置与取货口之间运送货品。用户购买货品时，通过人机交互装置选择要购买的货品并完成货品支付，控制装置判定用户完成货品支付时，控制货斗将该货品从储物装置运送至取货口处，然后打开取货口，以使用户可以经由取货口取走货斗内的货品，取货口打开的时间到达设定值时，关闭取货口以使自动售货机可以继续售货。
然而，发明人发现，用户在使用相关技术的自动售货机购货时，可能会出现由于接打电话、浏览广告等原因导致未能及时取出货斗中的货品的情况，取货口打开的时间到达设定值时，取货口自动关闭，此时，用户将无法取出已经完成支付的货品，这就会给用户带来一定的损失。
发明内容
本文提供了一种遗忘取货提示方法、自动售货机、电子设备及存储介质，以缓解相关技术的自动售货机所存在用户不能及时取出已经完成付款的货品的问题，避免用户的损失。
本文实施例是这样实现的：
第一方面，本文实施例提供了一种遗忘取货提示方法，应用于自动售货机，自动售货机包括机柜、设置于机柜的取货口以及设置于机柜内部的储物装置， 储物装置被设置为容纳货品，遗忘取货提示方法包括：
当待售货品被送至取货口时，打开取货口；
判断自取货口被打开时刻起的第一预设时间内，待售货品是否被取走；
基于自取货口被打开时刻起的第一预设时间内，待售货品未被取走的判定结果，输出第一提示信息。
第二方面，本文实施例还提供一种自动售货机，自动售货机包括机柜、控制装置、设置于机柜的取货口以及设置于机柜内部的储物装置和递送装置，储物装置被设置为容纳货品，递送装置被设置为运送货品，自动售货机还包括用于打开或关闭取货口的闸门，控制装置被设置为：
当待售货品被送至取货口时，控制闸门打开取货口，判断自取货口被打开时刻起的第一预设时间内，待售货品是否被取走，基于自取货口被打开时刻起的第一预设时间内，待售货品未被取走的判定结果，输出第一提示信息。
第三方面，本文实施例还提供一种电子设备，包括：
至少一个处理器；
存储器，设置为存储至少一个程序；
当所述至少一个程序被所述至少一个处理器执行时，使得所述至少一个处理器实现如上所述的方法。
第四方面，本文实施例还提供一种计算机可读存储介质，存储有计算机可执行指令，所述计算机可执行指令用于执行如上所述的方法。
附图说明
下面将对实施例中所需要使用的附图作简单地介绍，应当理解，以下附图仅示出了本文的某些实施例，因此不应被看作是对范围的限定，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他相关的附图。
图1是本文实施例提供的自动售货机在闸门关闭取货口的情况下的外部结构示意图；
图2是本文实施例提供的自动售货机在闸门打开取货口的情况下的外部结构示意图；
图3是本文实施例提供的自动售货机的内部结构示意图；
图4是本文实施例提供的自动售货机的组成框图；
图5是本文实施例提供的自动售货机的货斗的结构示意图；
图6是本文实施例提供的一种遗忘取货提示方法的流程图；
图7是本文实施例提供的另一种遗忘取货提示方法的流程图；以及
图8为本文实施例提供的一种电子设备的结构示意图。
图标：010-自动售货机；100-机柜；110-柜体；120-柜门；130-取货口；140-闸门机构；141-闸门；142-闸门驱动组件；200-储物装置；210-货道；211-货品输送机构；220-回收箱；300-递送装置；310-货斗；311-框架；312-接货仓；312a-敞口；313-接货仓驱动机构；314-转轴；320-货斗驱动机构；321-水平驱动机构；322-竖直驱动机构；400-检测装置；410-第一检测机构；420-第二检测机构；421-第一摄像头；422-第二摄像头；500-人机交互装置；510-显示屏；520-提示器；600-存储装置；700-控制装置；810-处理器；820-存储器；830-输入装置；840-输出装置。
具体实施方式
下面将结合本文实施例中的附图，对本文实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例是本文一部分实施例，而不是全部的实施例。通常在此处附图中描述和示出的本文实施例的组件可以以各种不同的配置来布置和设计。
因此，以下对在附图中提供的本文实施例的详细描述并非旨在限制要求保护的本文的范围，而是仅仅表示本文的选定实施例。基于本文中的实施例，本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施例，都属于本文保护的范围。
应注意到：相似的标号和字母在下面的附图中表示类似项，因此，一旦某一项在一个附图中被定义，则在随后的附图中不需要对其进行进一步定义和解释。
在本文实施例的描述中，需要说明的是，术语“中心”、“上”、“下”、“左”、“右”、“竖直”、“水平”、“内”、“外”等指示的方位或位置关系为基于附图所示的方位或位置关系，或者是该发明产品使用时惯常摆放的方位或位置关系，仅是为了便于描述本文和简化描述，而不是指示或暗示所指的装置或元件必须具有特定的方位、以特定的方位构造和操作，因此不能理解为对本文的限制。此外， 术语“第一”、“第二”等仅用于区分描述，而不能理解为指示或暗示相对重要性。
下面结合附图并通过具体实施方式来进一步说明本文的技术方案。
图1、图2和图3是本文实施例提供的自动售货机的结构示意图，图4是本文实施例提供的自动售货机的组成框图，下面结合图1至图4，对本文实施例的自动售货机进行说明。
如图1至图4所示，自动售货机010包括机柜100、储物装置200、递送装置300、检测装置400、人机交互装置500、存储装置600和控制装置700。
如图1和图2所示，机柜100包括柜体110和柜门120，柜体110与柜门120活动连接，柜体110包括开口，柜门120可以相对于柜体110的开口运动，以打开或关闭柜体110的开口。柜门120上设置有用于用户取出货品的取货口130。取货口130处设置有闸门机构140，闸门机构140包括闸门141和闸门驱动组件142，其中，闸门141通过闸门驱动组件142与柜门120活动连接，在闸门驱动组件142的驱动下，闸门141可沿上下方向(即图1和图2中箭头cd所示的方向)相对于取货口130运动，以到达第一位置从而关闭取货口130(如图1中所示)，或者到达第二位置从而打开取货口130(如图2中所示)。
储物装置200被设置为容纳货品。如图3所示，储物装置200设置于机柜100内部，储物装置200包括用于容纳货品的货道210，货道210与柜门120间隔设置，本实施例中，储物装置200包括多个货道210，多个货道210沿上下方向(即箭头cd所示的方向)呈M层、沿左右方向(即箭头ab所示的方向)呈N列排布，货道210的长度方向沿前后方向(即图1和图2中箭头ef所示的方向)延伸。货道210靠近柜门120的一端设置有用于输出货品的出口。
递送装置300被设置为将货品由储物装置200运送至取货口130处，或者将位于取货口130处的货品送至储物装置200的回收区。递送装置300设置于机柜100内部，本实施例中，递送装置300包括货品输送机构211、货斗310和货斗驱动机构320，其中，货品输送机构211设置于货道210中，用于输送货道210中的货品从而使货品从货道210的出口输出。沿前后方向，货斗310和货斗驱动机构320位于柜门120与货道210之间，货斗310的靠近货道210的一端设置有入口，货斗310的靠近柜门120的一端设置有出口。货斗驱动机构320包括水平驱动机构321和竖直驱动机构322，水平驱动机构321能够驱动货斗310沿左右方向移动，竖直驱动机构322能够驱动货斗310沿上下方向移动，如此，货斗驱动机构320能够驱动货斗310沿上下方向移动，或者驱动货斗310 沿左右方向移动，或者驱动货斗310同时沿上下方向和左右方向移动，以使货斗310的入口与任意一个货道210的出口相对，或使货斗310的出口与取货口130相对。在货斗310的入口与一个货道210的出口相对的情况下，该货道210中的货品能够被从货道210的出口送出并经由货斗310的入口进入货斗310内部；在货斗310的出口与取货口130相对的情况下，用户能够经由取货口130取走货斗310内的货品。
图5是本文实施例提供的自动售货机的货斗的结构示意图，如图4和图5所示，本实施例的货斗310包括框架311、接货仓312和接货仓驱动机构313，接货仓312和接货仓驱动机构313传动连接，接货仓312具有入货位置和出货位置，在接货仓驱动机构313的驱动下，接货仓312可绕转轴314相对于框架311转动，以到达入货位置和出货位置。接货仓312具有敞口312a，在接货仓312位于入货位置的情况下，敞口312a朝上，接货仓312可以接收货道210输出的货品；在接货仓312位于出货位置的情况下，敞口312a朝向取货口130，用户可以经由接货仓312的敞口312a取走接货仓312内的货品。
应当理解，在本文的其他实施例中，递送装置300可以仅包括用于输送货道210中容纳的货品的货品输送机构211，在这种情况下，接货仓312设置于取货口130处，货品输送机构211将货道210内的货品向货道210的出口输送，货品从货道210的出口输出直接掉落至下方接货仓312内。
在一些实施例中，储物装置200还包括用于容纳待回收货品的回收区。本实施例中，回收区包括回收箱220，如图3所示，沿前后方向，回收箱220位于货道210与柜门120之间，且沿上下方向，回收箱220位于货斗310的下方，回收箱220的上方设置有开口，货斗310的接货仓312还具有敞口朝下的卸货位置，其中，在货斗310位于回收箱220正上方且接货仓312转动至卸货位置的情况下，接货仓312内的货品可落入回收箱220内以完成货品回收。在本文提供的其他实施例中，回收区还可以设置为与货道210并列设置，货斗310上设置有回收机构，回收机构被设置为将货斗310内的货品输送至回收区以完成货品回收。
检测装置400包括第一检测机构410，第一检测机构410被设置为检测货斗310内的货品是否被取走。第一检测机构410可以包括设置在货斗310内的压力传感器、光电传感器或机械式传感器，在货斗310内有货品的情况下，第一检测机构410的传感器输出第一信号，在货斗310内没有货品的情况下，第一检 测机构410的传感器输出第二信号，根据第一检测机构410的传感器输出的信号，即可检测货斗310内的货品是否被取走，第一检测机构410还可以包括设置于货斗310内的摄像头，通过摄像头拍摄的图像即可判断货斗310内的货品是否被取走。
在一些实施例中，检测装置400还包括第二检测机构420，第二检测机构420被设置为拍摄自动售货机010前方场所的图像，第二检测机构420包括设置于机柜100外部的至少一个摄像头，通过对摄像头拍摄的图像进行分析处理，可以判断是否有用户位于自动售货机010前方的场所。如图1至图3所示，本实施例中，第二检测机构420包括设置于机柜100外部的第一摄像头421和第二摄像头422，第一摄像头421和第二摄像头422分别设置在机柜100顶端的两侧。
人机交互装置500被设置为完成用户与自动售货机010之间的信息交互，如图1和图2所示，本实施例中，人机交互装置500包括显示屏510，显示屏510设置于柜门120，用于向用户显示操作信息；在一些实施例中，显示屏510为触摸显示屏，触摸显示屏接收用户通过点击、按压等动作输入的操作信息。在一些实施例中，人机交互装置500还包括提示器520，提示器520被设置为向用户输出提示信息，如图1和图2所示，本实施例中，提示器520包括多个指示灯，多个指示灯围绕取货口130设置，通过发出设定颜色的光向用户输出提示信息，在本文提供的其他实施例中，提示器520还可以包括蜂鸣器、语音播放器等音频器件，提示器520通过发出设定声音向用户输出提示信息；在一些实施例中，显示屏510还可以通过显示设定的图画或文字向用户输出提示信息。
存储装置600被设置为存储自动售货机010的控制程序以及程序运行过程中生成的数据和变量。比如，存储装置600被设置为存储第一预设时间T1和第二预设时间T2，其中，第一预设时间T1用于确定在闸门141打开取货口130后发出第一提示信息的时间，第二预设时间T2用于确定在发出第一提示信息后闸门141关闭取货口130的时间。
控制装置700与储物装置200、递送装置300、检测装置400、人机交互装置500和存储装置600电连接，控制装置700被设置为控制自动售货机010的储物装置200、递送装置300、检测装置400、人机交互装置500和存储装置600工作。比如，控制装置700被设置为获取用户通过人机交互装置500输入的购货指令以及支付指令，并在判定用户支付成功后根据购货指令确定容纳有用户 要购买的货品(也即，待售货品)的目标货道210，然后控制货斗驱动机构320将货斗310驱动至目标货道210处，以及控制目标货道210中的货品输送机构211将待售货品由目标货道210输送至货斗310，并控制货斗驱动机构320将货斗310驱动至取货口130处；控制装置700还被设置为当待售货品被运送至取货口130处时，控制闸门141打开取货口130并启动第一计时，然后根据第一检测机构410输出的信号检测货斗310内的待售货品是否被取走，并在第一计时的计时时间到达第一预设时间T1且货斗310内的待售货品未被取走的情况下，控制人机交互装置500发出第一提示信息。
图6是本文实施例提供的一种遗忘取货提示方法的流程图，该方法适用于本文实施例提供的自动售货机，可选的，该方法由如图4所示的自动售货机010的控制装置700执行。如图所示，该方法包括步骤S210至步骤S230。
步骤S210，当待售货品被送至取货口时，打开取货口。
以本文实施例的自动售货机010为例，人机交互装置500的触摸显示屏接收用户输入的购货指令以及支付指令，控制装置700根据购货指令确定用户要购买的货品，也即，待售货品，根据支付指令确定用户是否完成待售货品支付，当确定用户已完成待售货品的支付后，控制装置700控制货斗驱动机构320将货斗310驱动至容纳有待售货品的目标货道210处，并控制目标货道210中的货品输送机构211将待售货品送入货斗310内。在待售货品被送入货斗310后，控制装置700控制货斗驱动机构320将货斗310驱动至取货口130处，并控制闸门驱动组件142驱动闸门141由第一位置运动到第二位置，使闸门141打开取货口130，以使用户能够经由取货口130取走货斗310内的待售货品。在一些实施例中，货斗310内设置有接货仓312，货斗310接收目标货道210送出的待售货品时接货仓312位于入货位置，在闸门141打开取货口130后，接货仓驱动机构313驱动接货仓312由入货位置转动到出货位置，以使用户可以经由取货口130和接货仓312的敞口312a取出接货仓312内的待售货品。在本文的另一些实施例中，将待售货品从货道210送至取货口130处的方式还可以是将待售货品从货道210的出口输出后，待售货品直接掉落至取货口130处设置的接货仓312中。
在本实施例中，控制装置700控制闸门141打开取货口130时启动第一计时，第一计时用于记录自闸门141打开取货口130时刻起所经历的时间。
步骤S220，判断自取货口被打开时刻起的第一预设时间内，待售货品是否 被取走。
以本文实施例的自动售货机010为例，当第一计时的计时时间到达第一预设时间T1时，也即，当自闸门141打开取货口130时刻起所经历的时间到达第一预设时间T1时，控制装置700判断货斗310内的待售货品是否被取走。在一些实施例中，控制装置700根据第一检测机构410输出的信号判断货斗310内的待售货品是否被取走。一种可选实施方式中，第一检测机构410包括设置在货斗310内的压力传感器、光电传感器或机械式传感器，在货斗310内有货品的情况下，第一检测机构410的传感器输出第一信号，在货斗310内没有货品的情况下，第一检测机构410的传感器输出第二信号，控制装置700接收第一检测机构410的传感器输出的信号并根据该信号判断货斗310内的货品是否被取走，在一些实施例中，当控制装置700检测到第一检测机构410的传感器输出的信号由第一信号变化为第二信号时，判定货斗310内的货品被取走；另一种可选实施方式中，第一检测机构410包括设置于货斗310内的摄像头，控制装置700控制摄像头拍摄接货仓312的图像，并根据摄像头拍摄的图像判断货斗310内的货品是否被取走。
需要说明的，当启动第一计时后，控制装置700持续检测货斗310内的待售货品是否被取走直至检测到货斗310内的待售货品被取走。
步骤S230，基于自取货口被打开时刻起的第一预设时间内，待售货品未被取走的判定结果，输出第一提示信息。
以本文实施例的自动售货机010为例，当第一计时的计时时间到达第一预设时间T1时，也即，当自闸门141打开取货口130时刻起所经历的时间到达第一预设时间T1时，如果控制装置700判定待售货品未被取走，则控制装置700控制人机交互装置500发出第一提示信息，以提醒用户尽快将待售货品取走。比如，控制装置700控制人机交互装置500的显示屏510显示设定的图画或文字以发出第一提示信息；再比如，人机交互装置500包括提示器520，控制装置700控制提示器520发出第一提示信息，其中，在提示器520包括多个环绕取货口130设置的指示灯的情况下，控制装置700控制指示灯发出设定颜色的光以向用户输出第一提示信息，在提示器520包括蜂鸣器或语音播放器等音频器件的情况下，控制装置700控制音频器件发出设定的声音以向用户输出第一提示信息。在本实施例中，在自闸门141打开取货口130时刻起所经历的时间到达第一预设时间T1前如果判定待售货品被取走，则控制装置700立即控制闸门141 关闭取货口130。
在本文提供的其他实施例中，输出第一提示信息的方式还可以是先关闭取货口130，再打开取货口130。以本实施例的自动售货机010为例，控制装置700控制闸门机构140发出第一提示信息，在一些实施例中，控制装置700首先控制闸门驱动组件142驱动闸门141关闭取货口130，间隔预设时间后，再控制闸门驱动组件142驱动闸门141打开取货口130。通过控制闸门141依次执行关闭取货口130和打开取货口130的动作，利用闸门141关闭和开启时发出的声音以及闸门141的运动引起用户观察取货口130，从而发现待售货品还未取走，以起到提醒用户取货的作用。在一些实施例中，在货斗310包括接货仓312的情况下，控制装置700控制闸门141关闭取货口130之前，首先控制接货仓驱动机构313驱动接货仓312由出货位置转动到入货位置，以使接货仓312不会对闸门141的运动造成干涉，控制装置700控制闸门141打开取货口130后，控制接货仓驱动机构313驱动接货仓312由入货位置转动到出货位置，以使用户可以经由取货口130和接货仓312的敞口312a取出接货仓312内的待售货品。
本实施例提供的遗忘取货提示方法中，当待售货品被送至取货口时，打开取货口，判断自取货口被打开时刻起的第一预设时间内，待售货品是否被取走，基于自取货口被打开时刻起的第一预设时间内，待售货品未被取走的判定结果，输出第一提示信息。通过本实施例的遗忘取货提示方法，由于可以在取货口被打开第一预设时间且用户未取走待售货品时向用户发出第一提示信息，因此，可以在用户遗忘取货的情况下向用户发出提示信息以提醒用户尽快将待售货品取走，有效缓解了相关技术的自动售货机所存在用户不能及时取出已经完成付款的货品的问题，避免了用户的损失，提高了用户的体验度。
图7是本文实施例提供的另一种遗忘取货提示方法的流程图，该实施例可以作为图6所示实施例的可选实施方式，如图所示，该方法包括步骤S310至步骤S340。
步骤S310，当待售货品被送至取货口时，打开取货口。
该步骤的执行方法同步骤S210。
步骤S320，判断自取货口被打开时刻起的第一预设时间内，待售货品是否被取走。
该步骤的执行方法同步骤S220。
步骤S330，基于自取货口被打开时刻起的第一预设时间内，待售货品未被 取走的判定结果，输出第一提示信息。
该步骤的执行方法同步骤S230。
步骤S340，判断自输出第一提示信息时刻起的第二预设时间内，待售货品是否被取走。
以本文实施例的自动售货机010为例，控制装置700控制人机交互装置500或闸门机构140发出第一提示信息时启动第二计时，第二计时用于记录自发出第一提示信息时刻起所经历的时间；并且，控制装置700判断自人机交互装置500或闸门机构140输出第一提示信息时刻起的第二预设时间内，待售货品是否被取走。
步骤S350，基于自输出第一提示信息时刻起的第二预设时间内，待售货品未被取走的判定结果，关闭取货口。
以本文实施例的自动售货机010为例，当第二计时的计时时间到达第二预设时间T2时，也即，当自发出第一提示信息时刻起所经历的时间到达第一预设时间T2时，如果控制装置700判定待售货品仍未被取走，则控制装置700控制闸门141关闭取货口130，在一些实施例中，控制装置700控制闸门驱动组件142驱动闸门141由第二位置运动到第一位置，使闸门141关闭取货口130。在一些实施例中，货斗310包括接货仓312，控制装置700控制闸门141关闭取货口130之前，首先控制接货仓驱动机构313驱动接货仓312由出货位置转动到入货位置，以使接货仓312不会对闸门141的运动造成干涉。在本实施例中，在自发出第一提示信息时刻起所经历的时间到达第一预设时间T2前如果检测到待售货品被取走，则控制装置700立即控制闸门141关闭取货口130。
本实施例提供的遗忘取货提示方法中，在发出第一提示信息时启动第二计时，在第二计时的计时时间到达第二预设时间且待售货品仍未被取走的情况下，关闭取货口。通过本实施例的遗忘取货提示方法，由于可以在自发出第一提示信息时刻起所经历的时间到达第二预设时间且用户仍未取走待售货品的情况下关闭取货口，因此可以避免由于待售货品一直不被取走而造成的待售货品丢失。
在一些实施例中，如图7所示，该遗忘取货提示方法还包括步骤S360、步骤S370和步骤S380。
步骤S360，判断购买待售货品的用户是否已经离开。
以本文实施例的自动售货机010为例，闸门141关闭取货口130后，控制装置700控制第二检测机构420拍摄自动售货机010前方场所的图像以得到第 一图像，并对第一图像进行分析处理，判断购买待售货品的用户是否已经离开自动售货机010前方场所，也即，判断该用户是否已经离开，在判定该用户已经离开的情况下，执行步骤S370，在判定该用户还未离开的情况下，执行步骤S380。
在一些实施例中，控制装置700在接收到支付指令时，控制第二检测机构420拍摄自动售货机010前方场所的图像以得到第二图像，当控制装置700根据第一图像判定自动售货机010前方场所内有用户时，将第一图像和第二图像进行对比，以确定自动售货机010前方场所内的用户是否为执行货品支付的用户，从而确定购买待售货品的用户是否已经离开。
步骤S370，将待售货品运送至预设区域。
以本文实施例的自动售货机010为例，预设区域为回收区。在判定待售货品未被取走且购买待售货品的用户已经离开的情况下，控制装置700将待售货品回收至回收区，在一些实施例中，控制装置700控制货斗驱动机构320将货斗310驱动至回收箱220上方，并控制接货仓驱动机构313驱动接货仓312由入货位置转动到卸货位置，以使接货仓312内的待售货品落入回收箱220中以完成货品回收。在本文提供的其他实施例中，回收区可以与货道210并列设置，货斗310上设置有回收机构，控制装置700控制货斗驱动机构320将货斗310驱动至与回收区相对的位置，并控制回收机构将货斗310内的货品输送至回收区以完成货品回收。
通过在购买待售货品的用户已经离开的情况下将待售货品运送至预设区域，可以在已离开的用户返回来索要已付款货品时，由维护人员取出预设区域内的待售货品并交给用户，可以进一步避免用户的损失，同时，还可以避免用户和商家之间出现纠纷。
步骤S380，向用户显示取货口开启命令的输入入口。
以本文实施例的自动售货机010为例，在判定待售货品未被取走且购买待售货品的用户还未离开的情况下，控制装置700控制人机交互装置500显示取货口开启命令的输入入口，以使用户可以通过输入取货口开启命令打开取货口130并将待售货品取走。比如，控制装置700控制人机交互装置500的触摸显示屏510显示开启取货口按钮，用户通过点击该按钮可以输入取货口开启命令，当接收到用户输入的取货口开启命令时，控制装置700控制闸门141打开取货口130。
通过在购买待售货品的用户未离开的情况下将待售货品暂存在接货仓312内并输出手动开闸门命令的输入入口，可以使用户通过输入手动开闸门命令打开取货口并取走待售货品，进一步避免了用户的损失。
图8是本文实施例提供的一种电子设备的硬件结构示意图，如图8所示，该电子设备包括：一个或多个处理器810和存储器820。图8中以一个处理器810为例。
所述电子设备还可以包括：输入装置830和输出装置840。
所述电子设备中的处理器810、存储器820、输入装置830和输出装置840可以通过总线或者其他方式连接，图8中以通过总线连接为例。
存储器820作为一种计算机可读存储介质，可设置为存储软件程序、计算机可执行程序以及模块。处理器810通过运行存储在存储器820中的软件程序、指令以及模块，从而执行多种功能应用以及数据处理，以实现上述实施例中的任意一种方法。
存储器820可以包括存储程序区和存储数据区，其中，存储程序区可存储操作系统、至少一个功能所需要的应用程序；存储数据区可存储根据电子设备的使用所创建的数据等。此外，存储器可以包括随机存取存储器(Random Access Memory，RAM)等易失性存储器，还可以包括非易失性存储器，例如至少一个磁盘存储器件、闪存器件或者其他非暂态固态存储器件。
存储器820可以是非暂态计算机存储介质或暂态计算机存储介质。该非暂态计算机存储介质，例如可以包括至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。在一些实施例中，存储器820可选包括相对于处理器810远程设置的存储器，这些远程存储器可以通过网络连接至电子设备。上述网络的实例可以包括互联网、企业内部网、局域网、移动通信网及其组合。
输入装置830可设置为接收输入的数字或字符信息，以及产生与电子设备的用户设置以及功能控制有关的键信号输入。输出装置840可包括显示屏等显示设备。
本实施例还提供一种计算机可读存储介质，存储有计算机可执行指令，所述计算机可执行指令用于执行上述方法。
上述实施例方法中的全部或部分流程可以通过计算机程序来执行相关的硬件来完成的，该程序可存储于一个非暂态计算机可读存储介质中，该程序在执行时，可包括如上述方法的实施例的流程，其中，该非暂态计算机可读存储介质可以为磁碟、光盘、只读存储记忆体(Read‐Only Memory，ROM)或RAM等。
综上所述，通过本文实施例的遗忘取货提示方法，由于可以在取货口打开后的第一预设时间内用户仍未取走待售货品的情况下向用户发出第一提示信息，因此，可以在用户遗忘取货的情况下向用户发出提示信息以提醒用户尽快将取货口处的待售货品取走，有效缓解了相关技术的自动售货机所存在用户不能及时取出已经完成付款的货品的问题，避免了用户的损失，提高了用户的体验度。
本文实施例的自动售货机用于实现上述的遗忘取货提示方法，本文实施例的电子设备和计算机可读存储介质可用于执行上述的遗忘取货提示方法，因此也具有上述的有益效果。

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  1. 一种遗忘取货提示方法，应用于自动售货机，所述自动售货机包括机柜(100)、设置于所述机柜(100)的取货口(130)以及设置于所述机柜(100)内部的储物装置(200)，所述储物装置(200)被设置为容纳货品，所述遗忘取货提示方法包括：
    当待售货品被送至所述取货口(130)时，打开所述取货口(130)；
    判断自所述取货口(130)被打开时刻起的第一预设时间内，所述待售货品是否被取走；
    基于自所述取货口(130)被打开时刻起的第一预设时间内，所述待售货品未被取走的判定结果，输出第一提示信息。
  2. 根据权利要求1所述的遗忘取货提示方法，还包括：
    判断自输出所述第一提示信息时刻起的第二预设时间内，所述待售货品是否被取走；
    基于自输出所述第一提示信息时刻起的第二预设时间内，所述待售货品未被取走的判定结果，关闭所述取货口(130)。
  3. 根据权利要求2所述的遗忘取货提示方法，还包括：
    判断购买所述待售货品的用户是否已经离开；
    基于购买所述待售货品的用户已经离开的判定结果，将所述待售货品运送至预设区域。
  4. 根据权利要求2所述的遗忘取货提示方法，还包括：
    判断购买所述待售货品的用户是否已经离开；
    基于购买所述待售货品的用户还未离开的判断结果，向所述用户显示取货口开启命令的输入入口。
  5. 根据权利要求1-4中任一项所述的遗忘取货提示方法，其中，所述输出第一提示信息包括：
    先关闭所述取货口(130)，再打开所述取货口(130)；或者，控制自动售货机的音频器件发出设定声音；或者，控制自动售货机的显示屏显示设定图画或文字；或者，控制设置于取货口(130)处的指示灯发光。
  6. 一种自动售货机，所述自动售货机包括机柜(100)、控制装置(700)、设置于所述机柜(100)的取货口(130)以及设置于所述机柜(100)内部的储物装置(200)和递送装置(300)，所述储物装置(200)被设置为容纳货品，所述递送装置(300)被设置为运送货品，所述取货口(130)处设置有用于打开 或关闭所述取货口(130)的闸门(141)，所述控制装置(700)被设置为：
    当待售货品被送至所述取货口(130)时，控制所述闸门(141)打开所述取货口(130)，判断自所述取货口(130)被打开时刻起的第一预设时间内，所述待售货品是否被取走，基于自所述取货口(130)被打开时刻起的第一预设时间内，所述待售货品未被取走的判定结果，输出第一提示信息。
  7. 根据权利要求6所述的自动售货机，其中，所述控制装置(700)还被设置为：
    判断自输出所述第一提示信息时刻起的第二预设时间内，所述待售货品是否被取走，基于自输出所述第一提示信息时刻起的第二预设时间内，所述待售货品未被取走的判定结果，控制所述闸门(141)关闭所述取货口(130)。
  8. 根据权利要求7所述的自动售货机，所述控制装置(700)还被设置为：
    判断购买所述待售货品的用户是否已经离开，基于购买所述待售货品的用户已经离开的判定结果，控制所述递送装置将所述待售货品运送至预设区域。
  9. 根据权利要求7所述的自动售货机，其中，所述控制装置(700)还被设置为：
    判断购买所述待售货品的用户是否已经离开，基于购买所述待售货品的用户还未离开的判定结果，向所述用户显示取货口开启命令的输入入口。
  10. 根据权利要求6-9中任一项所述的自动售货机，
    所述控制装置被设置为通过先控制所述闸门(141)关闭所述取货口(130)，再控制所述闸门(141)打开所述取货口(130)输出第一提示信息；
    或者，所述自动售货机还包括音频器件，所述控制装置被设置为通过控制所述音频器件发出设定声音输出第一提示信息；
    或者，所述自动售货机还包括显示屏，所述控制装置被设置为通过控制所述显示屏显示设定图画或文字输出第一提示信息；
    或者，所述取货口(130)处还设置有指示灯，所述控制装置被设置为通过控制所述指示灯发光输出第一提示信息。
  11. 一种电子设备，包括：
    至少一个处理器；
    存储器，设置为存储至少一个程序；
    当所述至少一个程序被所述至少一个处理器执行时，使得所述至少一个处 理器实现如权利要求1‐5中任一所述的方法。
  12. 一种计算机可读存储介质，存储有计算机可执行指令，所述计算机可执行指令用于执行如权利要求1‐5任一所述的方法。
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